Do operators record conversations? Is it possible to record telephone conversations? Call Recording application for Android

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in Home region, on whose territory the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days with a zero or negative balance Personal account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works when positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions You can download the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised Payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Phones emergency services:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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Volzhsky Forum | IMHO | Forum of free opinions > Various forums > Cellular communications > Recording conversations by telecom operators

View full version: Recording calls by telecom operators

What do you think: are operators recording us? cellular communications?
I’m interested in what you have to say to this :)

yeah... and they keep the records for 5 years :)

no, they don't write it down

And in my opinion 10:ph34r:

Mellianna

15.11.2007, 16:13

And when they get bored, they go to the shelf and choose the funniest recording and listen to it a bunch of times. Yes, they don’t record our conversations, unless you are a member of some terrorist group (or a criminal for example) and then the recording is made at the request of the FSB (or whatever this office is called)

Yeah... remember that conversation:
Operator: ...what is your number?
Subscriber:..NokiO thirty-twoaaa thirty :)

In my opinion, everyone answered the question: “Do cellular operators record our conversations?” (Or is that what they asked? :)

When contacting technical support, the conversation with the operator will probably be recorded.

For example, I know for sure that banks record all conversations with clients when calling the 24-hour call center service. Why shouldn’t mobile operators keep a similar record...

I also wonder if we have a law (like in the West) according to which, if a telephone conversation is recorded, the interlocutor must be notified about it?

15.11.2007, 19:42

How many cellular subscribers are there at least in the region? How many hours do they all talk together, say, in a week? How many kilometers of film are needed, or hard drives for these purposes? This will be a huge cost for storage media and storage facilities. What if not at the regional level, but the whole country? If they keep records, then only if necessary - for the FSB or others.

TrizellkO

16.11.2007, 20:35

More likely no than yes.
However... I’m not saying that. Because I don’t know for sure. But it would be unpleasant if it actually happened.

All conversations are not recorded, but if necessary, they will definitely be recorded. You can even access the phone’s camera from a central computer (they showed it on NTV) even if the phone is turned off. These are the pies.

16.11.2007, 21:28

True, I read a lot about this!

You can even access the phone’s camera from a central computer (they showed it on NTV) even if the phone is turned off. These are the pies.

Many people also think that it is possible to track the location of a cell phone even when it is turned off, and they say that they need to take out the battery. This is also incorrect! Moreover, the position of the phone is difficult to determine even when it is turned on.

Tell this to Dudayev.

Not true! Don't believe what they show.

17.11.2007, 11:46

If you don’t believe me, that’s your business; I won’t convince you. I feel like it // :)

Well, we were talking about the matrix and the real world in the next topic... And here it is...:biggrin: I know quite well how GSM works and how cell phones work, since I did this professionally.

z.y. I didn’t delve into Dudayev, to be honest. However, where is the guarantee that he used a GSM handset, and not satellite phone? And where is the guarantee that it was “seen through” precisely through GSM technologies, and not using third-party scanning devices?

z.z.y. Hint: B this moment your cellular operator does not know where your handset is, because... the phone is not in constant contact with base station, but operates in “wiretapping” mode, selecting the antenna with the strongest signal and switching to it. And although there is of course a bearing of some kind, in the general case you can only find out the sector with an angle of 90-120 degrees and a radius of up to 32 km in which the phone was last seen.

In general, all this has already been chewed over many times, including on the Volga forums I saw somewhere.

17.11.2007, 17:59

Tell this to Dudayev.
Dudayev called via satellite phone.

One friend told me that when certain words are said (for example, bomb, terrorist attack, etc.) in the middle of the conversation, a recording of the conversation itself begins. Then they check. I don’t know if it’s true or not. I didn’t believe him. :)
After the September 11 terrorist attack in the United States, the Americans introduced such a system of wiretapping and recording at home, specifically with recording by keywords implying a terrorist attack. Everyone approved (in the USA). But two years ago there was a big scandal in England and then in Europe - the Americans created the same system together with NATO in Europe and, in fact, began to listen to their allies
So this system works in the USA and Europe. And through their satellites, those rented by our telecom operators apparently listen to us too. That’s why ours launch their satellites and build GLONAS (is that what our analogue of GPRS is called)

Minor correction. The analogue is not GPRS (General Packet Radio Service), but GPS (Global Positioning System).

They already have enough to do.
And if they do record, it’s not the operators, but the FSB. :dirol:

1 All this is troublesome. In any case, the conversation needs to be analyzed, etc.
And this is done by a specialist and not a machine.

The Ministry of Telecom and Mass Communications presented draft requirements for telecom operators and Internet companies to implement the Yarovaya Law. Telephone conversations of Russians will be recorded for six months, and the volume of stored Internet traffic may already reach 30 exabytes in 2018. The updated requirements only slightly reduce the forecast for costs, which in the case of telecom operators may exceed company revenues.

The Ministry of Telecom and Mass Communications on Friday evening published draft by-laws clarifying the provisions of amendments to the law “On Communications” introduced by the “anti-terrorist package” of deputy Irina Yarovaya and senator Viktor Ozerov. Despite the expectations of telecom operators and Internet companies, the terms and volumes of storage of telephone conversations and traffic of Russians remained virtually unchanged.

Telecom operators providing intra-zonal, long-distance and international services telephone communication, will have to store voice information and text messages users up to six months.

Internet traffic storage volumes will depend on the channel capacity of telecom operators. So, from July 1, 2018, they want to oblige companies to store 1 petabyte (PB) for every 1 Gbit/sec. capacity of the communication center, and from January 1, 2019 this value should increase to 2 PB.

Operators will be able to both store information on their own equipment and rent it from each other, providing authorized government agencies, that is, the FSB, with 24/7 remote access to the storage. According to the Ministry of Telecom and Mass Communications, the regulation will affect up to 10 thousand telecom operators. Public discussion of the project will last until January 27, 2017.

Nowadays, many operators do not explicitly disclose data on their network capacity, but large market participants periodically report records. Thus, in January 2013, Rostelecom reported that the throughput of client connections to backbone network IP MPLS increased to 3.5 Tbit/s.

The MegaFon website says that the capacity of the transport network exceeds 1.5 Tbit/sec. The VimpelCom blog on the Habrahabr resource mentioned that the throughput of the operator’s backbone network exceeds 8 Tbit/sec. According to a former technical specialist from one of the operators, “ big three", the total capacity of the networks of all telecom operators in Russia can be at least 30 Tbit/s, which means that in 2018 they will have to store about 30 exabytes (EB) of traffic, and in 2019 - 60 EB.

MegaFon representative Yulia Dorokhina notes that “based on network capacity, for example, the total capacity of the networks of all telecom operators in Russia can be at least 30 Tbit/sec., from 2018 MegaFon will need to store 150-200 PB, and since 2019 - already 300−400 PB.”

“This approach very slightly reduces the forecast that we gave when calculating the costs of implementing the Yarovaya Law.” The costs themselves will be higher than the company’s annual revenue,” says Ms. Dorokhina. At the same time, draft regulations, according to her, were once again prepared without discussion with the industry. MTS and VimpelCom declined to comment; a representative of Rostelecom did not respond to Kommersant’s request.

Previously " big three" and Tele2 estimated the total costs of implementing the Yarovaya Law at 2.2 trillion rubles.

Significant costs will also be incurred by the organizers of the dissemination of information, that is, the owners of Internet platforms that allow sending emails. They will have to store all traffic of Russians, including voice and text information, video, up to six months, and metadata, that is, the facts of receiving and transmitting messages between users, for one year.

According to the Ministry of Telecom and Mass Communications, business will need 1.2 trillion rubles to create the necessary infrastructure, which will have to be invested, among other things, in the construction of new data centers. At the end of 2015, the number of server racks in Russian data centers amounted to 27.8 thousand, according to iKS-Consulting data. By 2018, to implement the requirements of the law, their number will need to be doubled, states the Ministry of Telecom and Mass Communications.

Maria Kolomychenko, Kommersant Newspaper

Crisis in Russia: forecasts, laws of Russia, crisis and business, forecasts of the crisis in Russia 2017-2019

Many people are concerned about the question: does anyone have access to their negotiations conducted over cellular channels? In order to understand, you need to understand how a mobile phone works. The device is a device capable of transmitting and receiving information. The phone operates in the radio frequency wavelength range, so blocking the cellular communication channel will make it impossible to receive and send data. When making a request, the device sends information to the satellite, which, in turn, transmits the received information to another mobile device. But electromagnetic waves can be intercepted, therefore recording telephone conversations is possible.

Devices capable of listening to telephone conversations http://www.telefonam.net are very expensive, because The technology for manufacturing such devices is very complex. The cost of one such device reaches ten million rubles; the prototype was developed by order of the Russian Ministry of Defense by domestic scientists. Naturally, listen telephone conversations There will be no ordinary citizens of the country, so you shouldn’t worry about this.

Cellular operators have a digital recording system for conversations. The data is confidential and can only be accessed by operational services personnel by court order. Information about conversations is stored in databases for two years. Such listening will not create trouble for cellular subscribers - there is no need to worry. There is also a more affordable way to obtain data about conversations from a cellular device. Special programs installed on the phone can transmit information from one mobile device to another and even conduct mobile video surveillance http://www.m-avr.ru.

Is it possible to record telephone conversations?

This method of accessing data is popular among curious people who want to find out some secrets of their loved ones. The cost of such an application is low - only $5-10. The digital recording system of conversations can be carried out using personal computer, the program will send data via the Internet to the PC. But to install the program, you need access to a cell phone. In addition, modern mobile devices have built-in protection against such malicious applications. And we should not forget that installing such software violates the laws of the Russian Federation, and for trying to place the application on a friend’s phone, a person risks being held accountable.

There are cell phone jammers - devices that block the cellular communication channel. With the help of artificially created interference, the device can stop the operation of the mobile device, but it will not gain access to information. In our time, there are no cheap devices capable of listening to a telephone, although in the near future the situation may change. But now there is no need to worry about this - receiving information broadcast via cellular communication channels is almost impossible.

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Telephone conversations - how to protect yourself

Many of us are constantly worried about the problem of whether someone else heard us, is the telephone conversation being recorded? Today, the problem of interception and leakage of information produced through telephone tapping is more acute than ever. This applies to both mobile phones and landlines. Every day, when we put the phone up to our ear and talk on absolutely any topic, we don’t even think that someone might be eavesdropping on us and recording telephone conversations. Meanwhile, any cellular communication device, even at the stage of its development, includes the following parameters and capabilities:

– the ability to quickly detect a subscriber and provide information about him,

– listening and recording telephone conversations, number identification.

And this is only officially known data, and besides this there are many other parameters that no one even knows about.

Today, the recording of conversations carried out from a mobile phone is reaching enormous proportions. What is most interesting is that wiretapping a phone is very easy to do, it does not require large investments and, plus, it is impossible to detect.

It can be said with complete confidence that wiretapping of telephone conversations today is carried out according to at least, special services.

Is it legal to record a telephone conversation?

The legal activity of any mobile operator is permitted with a license. The license contains a provision for assistance to services in carrying out operational investigative activities. The operator is also required to connect special equipment necessary to monitor conversations, record telephone conversations on a computer, programs for recording telephone conversations and reading electronic SMS messages of its subscribers.

How to protect yourself? Of course, if you are a person open to the whole world and have absolutely nothing to hide, you don’t have to worry and continue to communicate freely using all types of telecommunications. But if you want to protect yourself from wiretapping and recording telephone conversations, then you should put into practice some tips and instructions to prevent information leakage.

– the most radical and effective way is to refuse to use cellular communication services, in which case the problem of phone tapping will disappear by itself;

– you must purchase a phone anonymously, preferably using fictitious data – this will at least make it difficult to determine who is talking;

- when talking on mobile phone try to minimize the transfer of confidential information: details, addresses, etc.;

– if you are talking indoors, it would be a good idea to look for bugs - there are ears on the walls too;

- important! it is very difficult to listen to and record conversations that occur while vehicles are moving;

– use effective cell phone jammers;

– if you exchange information via a standard channel, it is also recommended to use personal encryption equipment.

Date of publication: 08/13/2008

DELFI News - The largest news portal in Russian in Estonia

Call details MTS personal account: login

MTS is one of the largest Russian mobile operators, which offers subscribers a range of modern services. This includes voice communications, mobile Internet, text messages, and entertainment services. And to make services more convenient to manage, it was developed MTS Personal Area – a portal where each subscriber can resolve most of the issues that arise when using the number without contacting the office. To visit the office you need to go through a simple registration.

Registration on the MTS website

If you don't know how to register, follow the instructions:

go to the page http://www.mts.ru/;
select “My MTS” (the button is at the top of the site);
indicate your phone number, personal information, email and password, select the type of service “Mobile communications” and the region of residence (for example, Moscow);
wait for an SMS confirming your registration.

That's it, you have successfully registered account on the Mobile Telesystems portal and can use the opportunities without restrictions.

What can you do in your personal account?

After logging into the account, subscribers are provided with the following options:

control over the account status, expenses by period, date and amount of the last payment;
the ability to top up your account by card or using electronic money without additional fees;
service management (Who called, always connected, data transfer, multimedia messages, melody instead of beeps, personal assistant, My region, etc.), connection or disconnection, suspension;
call details, printouts of traffic consumption;
change of tariff plans;
information about existing Special offers and actions, participation in them;
consultant help

For smartphone and tablet users there is mobile version account - My MTS application.

You can download it on the official website mts.ru or in the market - Google Play or Apple Store, use is free. Before you start using the application, you need to go through the registration procedure as indicated above, and to log in use the previously received login and password.

Hello! If you are interested in mobile security issues, then you are in the right place! In my personal blog will be published constantly interesting materials, touching on this difficult topic. Today I will talk about how to get a recording of a telephone conversation. I will also give you tips on mobile security so that no one else can gain access to your confidential data. The material will be completed with a thematic video that I shot especially for you!

I have long been interested in the question of how to get a recording of a telephone conversation from someone else’s mobile phone. No, I didn’t want to hack anyone at all, but I often use my own phone for work, so I want to be sure that no attacker will listen to me. First, I studied the working methods of the special services. It is much easier for them, since they have access to the archives of mobile operators, which can often record any telephone communication. All archives are raised by court decision, and sometimes without it. Fortunately, if you are an ordinary citizen, no one will be interested in you at such a high level.

If you needed to record a telephone conversation on a Samsung, you had to find some special software. So I went in search of him. First, I studied a large number of different resources on the Internet. I even installed some programs into the mobile phone’s memory and tested them. Alas, it was a complete disappointment! I have never encountered any actually working programs with such hacker functions, but I have come across a lot of scams, Trojans, and viruses.

I also didn’t find a separate telephone set with conversation recording for sale, but I came across an interesting service for Reserve copy required information. It was necessary to install special software on an Android-based mobile phone, and then set up sending information to a remote server. There is a user’s personal account in which all data is collected. You can view them from any mobile device, provided you have access to the World Wide Web.

Now imagine that someone secretly installs the service described above on your smartphone! But it doesn’t matter which service, since similar utility utilities work almost identically. What will happen then? Antiviruses will not react to the situation in any way; there is no malware here. An attacker will be able to obtain any data! Therefore the only one reliable way protection – careful handling of your mobile phone. Try not to hand it over to strangers.

Below you will see a video on setting up the service. Personally, I use it all the time to prevent the irretrievable loss of important data. You never know, because you can lose your phone. The video describes the whole process step by step, you will quickly figure it out! But I don’t recommend installing such software on other people’s phones! It is unlikely that if you were the owner of a mobile device, you would like such interference in your personal life.

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Telephone conversations - how to protect yourself

Recording a telephone conversation

This applies to both mobile phones and landlines. Every day, when we put the phone up to our ear and talk on absolutely any topic, we don’t even think that someone might be eavesdropping on us and recording telephone conversations. Meanwhile, any cellular communication device, even at the stage of its development, includes the following parameters and capabilities:

– the ability to quickly detect a subscriber and provide information about him,

– listening and recording telephone conversations, number identification.

And this is only officially known data, and besides this there are many other parameters that no one even knows about.

It can be said with complete confidence that wiretapping of telephone conversations today is carried out by at least special services. The legal activity of any mobile operator is permitted with a license. The license contains a provision for assistance to services in carrying out operational investigative activities. The operator is also required to connect special equipment necessary to monitor conversations, record telephone conversations on a computer, programs for recording telephone conversations and reading electronic SMS messages of its subscribers.

– the most radical and effective way is to refuse to use cellular communication services, in which case the problem of phone tapping will disappear by itself;

– you must purchase a phone anonymously, preferably using fictitious data – this will at least make it difficult to determine who is talking;

– when talking on a mobile phone, try to minimize the transfer of confidential information: details, addresses, etc.;

– if you are talking indoors, it would be a good idea to look for bugs - there are ears on the walls too;

- important! it is very difficult to listen to and record conversations that occur while vehicles are moving;

– use effective cell phone jammers;

– if you exchange information via a standard channel, it is also recommended to use personal encryption equipment.

Date of publication: 08/13/2008

Why you may need to record employee calls:

Monitor the quality of sales managers.
Train new managers using phone records the best managers.
If the manager leaves, all telephone conversations with the client are saved, which can always be listened to.
A recording of a call, if notified that it is being recorded, can be used in legal proceedings.
A call recording can be used to resolve disputes with a client in order to understand whether the manager or the client is “lying.”

There are many ways to record a telephone conversation.

Are subscriber conversations recorded by mobile operators?

But we will be looking at more than just a call recording

The question is different.

How to record calls of your employees and have constant access to call recordings? Make sure that they are not stored on the employee’s phone.

In this case there is following methods record calls:

Record a call directly from a mobile operator's SIM card.
Record a call from a smartphone.
Recording a call in IP telephony.

Recording calls from SIM cards

Just about a year ago, everyone believed that this was the prerogative of the special services. And soon, due to changes in legislation, this will be the norm.

But already now some operators provide convenient services for recording calls without additional equipment. Here Tele2 and Beeline have stood out so far. Moreover, if Tele2 cannot integrate with external systems, for example, with CRM, then Beeline’s service is already more than a year old, and it has acquired convenient functionality.

What you will need:

Cloud PBX Beeline.
Beeline corporate SIM cards.
CRM system integrated with Beeline PBX.

What we get:

In the CRM system, when employees call their SIM card, a card pops up for them to fill out information about the call. If an existing client calls, the client card opens.

No additional equipment is required to record calls.
Beeline has its own virtual PBX with setting up distribution of incoming calls and big amount other advantages.

When recording a call, a notification appears about the recording of the call. Due to the new legislation, Beeline cannot remove it.
Despite the great capabilities of Beeline PBX, it is still inferior in terms of capabilities in some convenient details to such PBXs as Mango, Gravitel, etc.

Record a call from a smartphone.

Recording calls from a smartphone is not a tricky matter. But how to record it so that it is systematized and have constant access to employee calls is another question. But there are solutions for this too.

There are services that allow you to install an application on your smartphone that will record calls and transfer them to a server, where they will be systematized and, if necessary, transferred to the CRM system.

Firstly, in this case, immediately forget about recording calls on your iPhone. Apple is generally against recording calls, so the only way to record calls on iPhone, these are all kinds of services that transfer your call for recording, either using a conference call or some other way. There is no talk of any convenient service. There is, of course, a hacking option (gilbreak), which we do not recommend. But even there you won’t get a convenient service.

But on Android there are very convenient services.

How do they work?

The application is installed on the phone. It's in background records all calls on your smartphone and sends them over the Internet to the service server, where you can listen to them. A this service can be integrated with a CRM system.

What you will need:

Call recording service (paid monthly at 150 rubles per employee).
Smartphones on operating system Android.
CRM system integrated with the service.

What we get:

In the CRM system, when employees call their phone, a card pops up to fill out information about the call. If an existing client calls, the client card opens.

All calls to the SIM card are recorded and stored on the server, where they can be listened to and downloaded at any time.

Customer calls are displayed in the customer card in the CRM system and are linked to the client. All calls can be listened to and downloaded through the CRM system.

Call analytics in the CRM system and call recording service.

Independence from the telecom operator.
There is no mandatory notification about call recording.
Good filter settings for filtering phones from which calls should not be recorded.
Convenient service with analytics.
Employees' calls are recorded wherever they are.
To store calls, you can connect Yandex or Google Drive and greatly reduce the price of storage.

Phones on which calls are recorded are discharged 1.5-2 times faster.
The transfer of call records and the speed at which the card appears in the CRM system depend on the speed of the Internet.
On each smartphone, you need to configure the application so that certain settings do not interfere with stable call recording.
Works only on Android.

IP telephony

With IP telephony everything is simple. Calls are recorded almost by default. But in IP telephony it is extremely rare to find a convenient service with analytics for listening to calls. More often this is a regular list of calls and a filter.

There are several nuances that are worth paying attention to.

In the case of IP telephony, your managers are mainly connected to the workplace, or rather to a computer headset, or to a radiotelephone with IP telephony.

However, some operators provide the opportunity to take SIM cards completely connected with IP telephony. The principle of their operation can be compared to radiotelephone handsets, where SIM cards are handsets, and the base itself is a virtual PBX.

In this case, your employees can use IP telephony not only near their workplace.

What you will need:

Virtual PBX.
Communication means: headset, handset with the ability to configure it for IP telephony, phones with IP telephony SIM cards.
CRM system integrated with virtual PBX.

What we get:

In the CRM system, the employee (to whom the call was forwarded) incoming call A card pops up to fill in information about the call. If an existing client calls, the client card opens.

All calls to an incoming number are recorded, all outgoing calls from IP telephony are recorded. Calls are stored on the server, where they can be listened to and downloaded at any time.

Customer calls are displayed in the customer card in the CRM system and are linked to the client. All calls can be listened to and downloaded through the CRM system.

Analytics on calls in the CRM system.

Powerful incoming call distribution settings.
Favorable calls to landline numbers.
No additional equipment is required to record calls.

Dependency of communication on the Internet.
Per-minute payment for communication, as a result, one of the most expensive communication options.
Unprofitable mobile communications in Russia.
Expensive SIM cards. related to IP telephony.

To summarize:

If your employees do not work in one place, then there is a very good solution for you in the form of a Beeline PBX and a convenient option with IP telephony SIM cards.

If your managers sit in the office most of the time, then all three options are good, and it depends on which advantages are more important to you and which disadvantages are less critical.

Do you want to control the quality of communication of your employees? Leave your contact details and we will contact you:

Today, many conversations are conducted via telephone. Are telephone conversations recorded from a cell phone? Yes, all conversations are recorded by operators using a special device and the recordings are stored for about 5 years; in some cases, if it is necessary to solve a crime, the recordings can be listened to by employees.

In my blog about mobile security, I will talk about whether it is possible to record telephone conversations of MTS or other telecom operators? Have you ever wondered how likely it is that confidential information will be stolen from your mobile phone?

Can a stranger tell you special application, recording conversations and gaining access to personal correspondence? At the very end of the article you will find a link to a useful video. To record telephone conversations, MTS would need special program, so I went in search of her. I had to review a lot of resources on the Internet. It turns out that there are simply no real working applications with such functions! All of them are banal scams, and some also spread viruses! Therefore, think several times before downloading something like this.

It is fraught with unpleasant consequences.

Telecom operators will not have to store telephone conversations for three years

The second type of program that piqued my interest was backup applications. This would be useful in case the handset is lost. Then you can restore contacts, correspondence, and recorded dialogues.

I came across a wonderful service that does this perfectly. First, you will need to download and install a special application on your mobile phone that collects data and then archives it. Conversations are saved via audio recording, like all correspondence. Then everything is sent to a separate website where the user’s personal account is located.

All that remains is to view its contents from time to time. I used for this various devices, including a laptop, second smartphone, tablet.

By recording MTS telephone conversations from your smartphone, you can always listen to them again. It is especially useful for people who constantly conduct official correspondence or communicate with work colleagues. I liked it too user-friendly interface programs. It allows you to save all information from SMS and MMS messages, from Facebook, VKontakte (official client and Kate Mobile), Twitter, Odnoklassniki, WhatsApp, Viber, as well as from many other applications. A true all-rounder!

The application itself can also be configured to work over Wi-Fi, which will allow you not to waste precious 3G traffic. It's time to think about what will happen if a stranger installs such software on my mobile phone?

And it doesn’t matter which one! Backup services are not blocked by antiviruses, since there is nothing malicious in their code. There is also an option to hide the shortcut, and additional protection against deletion will prevent you from quickly clearing the application from the smartphone’s memory. That's why best advice– be careful with your phone! It should not be left unattended, nor should it be passed on to strangers.

As for the service described above, you will find the entire process of installing and configuring the software at the link below. I recorded that video especially for you! But do not forget that such programs should not be installed on other people's mobile phones. After all, their owners won’t like it!

Almanac Domongol 2 is here. Employers can use your corporate phone for secret wiretapping Photo: Just because you're paranoid doesn't mean you're not being watched. It may well be that all your conversations on your company phone are being recorded by your company's security team. And considering some of the services offered mobile operators, it may turn out that the employer not only listens to your conversations, but also monitors where you are.

Recently, two players of the “Big Three” - MTS and MegaFon - joined forces to work on services with the help of which corporate clients can access the location of their employees. A similar service is also included in the Beeline package of offers. In addition to mobile operators, such services are provided by third-party companies. As a rule, the main clientele of such services is courier services and taxi companies that need to control the movement of vehicles and personnel to optimize operations. The benefit of such an option, provided directly by the telecom operator, is that its connections do not require concluding additional contracts and purchasing equipment: it can be “connected” to an existing corporate agreement for the provision of communication services.

Online calls or how to call for free via the Internet.

Today the telephone is almost a constant companion of any person. It makes it possible to constantly keep in touch with family, friends, work colleagues, and business partners.

It became known how long operators will store call recordings and correspondence

However, calls to phones different operators and on landlines can be quite expensive and limit your communication options. Our online service offers an excellent alternative, which allows you to make free calls via the Internet to almost any country in the world.

Wide range of free communication opportunities.

The call.online service uses IP telephony technology to provide communication services to its users. This technology has the widest application today. It provides a convenient opportunity to make calls via the Internet with enough high quality communications are completely free.

Today, making calls over the Internet is possible using various applications. The most famous of these programs is Skype. However, these applications are most often used only for communication between computers or mobile devices connected to the Internet. Calls to phones via Skype and similar programs are rarely made, since these services are paid. At the same time, communication between computers cannot always replace traditional telephone communication. It does not allow you to maintain contact with subscribers who are currently offline. Using a telephone, you can contact a person almost at any time. This is precisely the opportunity our service offers its users. With our help, you can call via the Internet to a landline or cellular telephone absolutely free.

How the call.online service works.

The call.online service offers the ability to make calls directly from our website. You don't need to download a special software and install it on your computer, you also do not need to register. To make a call via the Internet, simply enter the phone number of the subscriber you need to contact in international format. The only requirement for a computer is a microphone, headphones or speakers and a network connection.

Our service allows you to make calls to any phone via the Internet to residents of Russia, CIS countries and other countries of the world. The list of available destinations is constantly expanding, which allows us to cover the widest geography. The main advantage is that you can call a phone via the Internet with our help completely free of charge. The current limits on the duration and number of available calls per day are constantly increasing as user activity on the site increases.

Main advantages

Possibility of free calls to mobile and landline phones.
A wide range of directions available for calls.
Online service - to make a call via the Internet, you do not need to install special software.
No registration required.
Convenience and ease of use - just dial the number and talk.

We wish you pleasant communication!

Telecom operators providing intra-zonal, long-distance and international telephone services will be required to store voice information and text messages of users for up to six months.

Operators will be able to both store information on their own equipment and rent it from each other, providing authorized government agencies, that is, the FSB, with 24-hour remote access to the storage. According to the Ministry of Telecom and Mass Communications, the regulation will affect up to 10 thousand telecom operators. Public discussion of the project will last until January 27, 2017.

The MegaFon website says that the capacity of the transport network exceeds 1.5 Tbit/sec.

Is it possible to record a telephone conversation without the consent of the interlocutor?

The VimpelCom blog on the Habrahabr resource mentioned that the throughput of the operator’s backbone network exceeds 8 Tbit/sec. According to a former technical specialist from one of the Big Three operators, the total capacity of the networks of all telecom operators in Russia can be at least 30 Tbit/s, which means that in 2018 they will have to store about 30 exabytes (EB) of traffic, s. and in 2019 - 60 EB.

Significant costs will also be incurred by the organizers of the dissemination of information, that is, the owners of Internet platforms that allow sending electronic messages. They will have to store all traffic of Russians, including voice and text information, video, for up to six months, and metadata, that is, the facts of receiving and transmitting messages between users, for one year.

Maria Kolomychenko, Kommersant Newspaper

Crisis in Russia: forecasts, laws of Russia, crisis and business, forecasts of the crisis in Russia 2017-2019

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