This is a remote telephone exchange, a platform for smart business tools. The subscriber needs a device to make calls and stable internet, and the PBX itself is located at the operator. Communication between the subscriber’s and operator’s equipment takes place via Internet channels.

Cloud PBX is a cheap telephony for business in any niche: online shopping, legal consulting, real estate sales, banking sector, cargo transportation, etc. (it is included in all MTT Solutions).

Helps business develop

Saves employee time – automates processes and independently connects with clients.

Doesn't drop calls. Customers do not disappear due to a “busy” phone, but calmly wait for their turn.

You can connect remote employees. All their actions on the phone will be reflected in the overall call statistics.

Spends less subscriber money. There is no need to buy additional equipment to connect.

It includes:

Virtual number (one or more). These are the usual landline phones or 8800, without reference to the address.

Ready-made jobs. These are ready-made settings with a dedicated number for an individual employee.

SIM-cards. They turn their personal smartphone into a convenient tool: they do not need the Internet to record calls in general statistics.

Web-widgets. They involve the site visitor and push them to take the desired action.

Virtual station functions

• Free corporate communications via internal channels.
• Recording conversations. They are stored in personal account subscriber, where they can be listened to at any time.
• Multichannel numbers. Receive hundreds of calls in 1 second - none of them will be dropped.
• Smart forwarding. The call can be sent to everyone at once or through a specified chain.
• A call queue where customers wait for an answer.
• IVR-menu and voice mail.

How to connect and configure

Connection takes less than a day and takes place in 3 stages:

You leave a request on our website or by phone.

An operator will call you and assign a personal manager. You will choose a tariff together.

Signing an agreement, after which you become an MTT subscriber.

After connecting, you need to do minimal setup. We have created a simple video instruction about the settings in your personal account.

Virtual PBX = Cloud PBX

In fact, the hardware is located by the operator. The subscriber only needs a stable Internet, preferably dedicated separately for telephony. But for normal telephony operation a mobile phone is enough3G.

Virtual and cloud PBX are different names for the same platform. They emphasize its remote nature and refer to the general name of the popular technology – “cloud”. We use both of these names because they are equally popular.

Supports CRM integration

Connect your customer base to telephony to improve service. MTT supports integration with all leading systems: Bitrix, 1C, AmoCRM.

When an incoming call is made, the manager will see a client card with personal data: name, phone number, special notes, details of previous transactions, client status, etc. Maintaining a client database does not require much effort - most of the work is done by the computer.

To create and modernize corporate network communication can be used Virtual PBX. With its help, it is easy to build and optimize all communication processes for business.

Based on a Virtual or mini-PBX, you can combine all communication channels into one: from regular calls and notifications about requests from clients and partners in instant messengers to creating automatic tasks in an integrated CRM or ERP system.

The advantages that IP telephony provides for the office:

line availability for receiving and making calls;

the ability to connect an unlimited number of internal numbers for employees free of charge;

the ability to use both a regular telephone network and an IP-based connection to connect subscribers;

high quality and stability of communication without connection breaks, noise, interference and other defects that may interfere with comfortable communication;

extended functionality virtual IP PBX, especially when using integration virtual telephony with customer relationship management systems (CRM and ERP), not to mention traditional tasks (receiving and sending faxes, saving conversations and forwarding calls);

no connection to the location of the office;

the ability to connect dynamic call tracking to track advertising effectiveness.

* - uninterrupted communication operation is guaranteed when routing calls only through our company’s networks (without transitions to/from partner networks) and in case of force majeure.

Cloud PBX - reliability and innovation

Cloud telephony - modern platform for companies with any staff, including remote employees (working outside the office). Enjoys great success among businesses in Moscow and other Russian cities.

A virtual PBX is a full-featured telephony service, the technical basis of which is based on the duplication of all infrastructure elements, which guarantees uninterrupted operation and preservation of data, including call records. Optimal cost, the ability to integrate with other business tools and expanded functionality make it possible to use an innovative product every day.

You can use a cloud PBX in the office without any phones at all - just a computer or laptop connected to the Internet: all resources are actually located with the provider. The number will also be virtual, that is, without connection to the office. You can connect and configure Virtual PBX completely remotely.

Connection in 3 hours

The selected number will become available for receiving calls immediately after the conclusion of the contract

No link to address

No wires, no hassles with moving or opening new points of presence

Favorable rates

Connecting a number from 0 RUR, fee for a number from 250 RUR/month, minute of conversation from 0.42 RUR.

High reliability

The UIS communication infrastructure guarantees stable operation - no more than 15 minutes of downtime per month*

Easy connectivity options

It’s easy to connect and disconnect functionality and pay only for the tools and features you use

Technical support 24/7

And a personal manager for convenient work with telephony, Virtual PBX and other tools

Possibilities of virtual PBX for business

Online stores

Automation of order processing

Call centers

Operator control and call distribution

Service companies

Tracking all stages of interaction with clients

Financial organizations

This is an excellent solution for companies that value mobility. IP telephony can work from anywhere in the world and does not require changing your phone number. Cloud telephony allows you to make any settings up to the selection script specific operator when the specified conditions are met in the Personal Account, which makes the Virtual PBX a very flexible tool that adapts to any needs and tasks.

Connecting smart telephony from UIS allows you to use various tools: a call from a website (sitephone), a lead generator and an online consultant. With their help, the company can provide customers with additional communication channels. Connecting a Virtual PBX is an important step for business growth.

What is a virtual PBX

A PBX is a company's telephone system that connects internal numbers to external telephone lines and mobile networks(in general, all the work phone numbers of your employees in general). A virtual PBX is a service that replaces a physical office telephone exchange. The client receives a software IP-PBX for use.

In the case of a traditional PBX, the hardware is located on the client side, and in the case of a virtual station - all the equipment and software deployed by the operator, the client connects to the PBX via the Internet.

So, why does a business need a PBX?

Create an image of a reliable company

Imagine that you have decided to order yourself... kitchen furniture. You type “buy kitchen set” into the search engine, and the search engine returned online store sites. Some sites provide a city phone number and the numbers of all departments, while others only provide a cell phone number. Who would you call first?

Often, startups and young businesses may simply not have an office; employees work from home and use Cell Phones, and on the websites young entrepreneurs indicate personal mobile numbers. In such a situation, cloud telephony will help improve the image - create the image of a large company that can be trusted. You get city numbers, and you can also create separate numbers for your “departments” (even if you don’t have one). This feature can be especially useful when communicating with large corporate clients.

Clients will not have time to leave for competitors

Imagine that you decide... to change your hairstyle. To do this, you need to sign up for a beauty salon. You have chosen a hairdresser; three numbers are listed on its website. You call the first - busy, the second - busy, the third - no one answered. You close the site and go look for another beauty salon.

Cloud telephony allows you to receive calls using one number on as many devices as you want. One employee could not answer, another will answer.

I literally started a business “from home.” There was no money for a full-fledged IT system, so I simply bought a SIM card with a direct phone number and worked like that for some time. The business grew and began hiring managers. There is a need for multichannel. Publishing a dozen issues on a website is stupid. The client will call one or two times, it will be busy - and he will go to competitors. The solution is to organize IP telephony and PBX.

Saving

Previously, to connect landline numbers you had to go to the office telephone lines or buy from mobile operators corporate SIM cards. Now all you need is a laptop and an Internet connection.

It was unwise to host the PBX on our own equipment in the office (expensive maintenance, possible interruptions in electricity and communications), so we placed it in the cloud. Renting a cloud costs us less than 1,000 rubles per month, including storing call recordings for Last year. Another 2000 rubles - subscription fee for multi-channel direct phone number(495), and a backup channel. Unlimited calls calls to landline numbers are already included in the price, calls to cell phones cost about 1.5 rubles per minute.

At the initial stage, your own telephony server may be unprofitable (costs start at 100 thousand rubles). This is where a cloud IP PBX comes to the rescue: to get started, you do not need to buy additional equipment, or install an additional telephone network in the office. The cost varies depending on the number of users, but on average starts from 700 rubles for a PBX in the cloud. Also, to operate a PBX on the cloud, it is enough to have a stable Internet connection and a softphone (softphone), among which there are both paid and free options or IP phones.

Monitor employees and optimize business processes

A modern virtual PBX is software with many functions: built-in statistics for each call with the ability to analyze, recording and storage of conversations, voice greeting for incoming calls, distribution of calls to all managers and a waiting queue, virtual fax and voice mail. Almost any cloud PBX can be integrated with CRM; such integration opens up many possibilities: you see a customer card when you receive an incoming call, the call automatically goes to the responsible manager, you can create telephone alerts about new services, etc.

I began to listen to managers’ conversations with clients and partners, analyze, identify weak sides conversation and teach managers how to avoid mistakes and follow the script. The quality of conversations has increased significantly, and as a result, the conversion from incoming calls to clients has increased. Adequate analytics have appeared on the number of incoming/outgoing calls, their duration, and the average number of telephone contacts with a client.

Now you have a record of all conversations

Several times, recording a conversation has saved businesses hundreds of thousands of rubles. For example, a partner fined us for replacing a tourist, justifying this fine with the conditions of the hotel in Bulgaria. We called the hotel in Bulgaria directly, and they told us that there were no fines. We sent the recording to our partner and he canceled the fine. Many conflict situations with tourists were avoided simply by referring to the fact that we had a recording of the conversation.

Travel and stay connected

Thanks to a virtual PBX, you can make outgoing calls (the number is defined as an office number) and receive incoming calls anywhere in the world where there is Internet. And your employees can answer an incoming office call from home.

If you suddenly decide to move to Thailand, your clients won’t even notice. Where there is Internet, there is your telephony.

An added benefit is a “free” phone when traveling abroad.

You don't need to be a programmer or engineer to set up a PBX

Previously, to install a telephone line, a company went through the following stages: application, cable laying, telephony setup and its integration into business processes. And if there was a need to change the settings, we had to call specialists and waste time. It was impossible to evenly distribute the load among call center operators and organize a “waiting” queue. With the advent of cloud technologies, the process has been simplified to three steps: registration in the service, payment and setup, which takes no more than 10 minutes.

Customize everything for yourself

A virtual PBX is software that you can integrate with other services - which means adding all the functions and features you need.

Here is an example of such “individual settings”:

You own a real estate agency. You have many real estate agents, whose work has its own characteristics:

• - They are constantly on the move and need to be controlled, otherwise it is very difficult to organize several viewings of objects per day.
• - If a dishonest agent gains access to a database of real estate objects or clients, then he can use this for his own personal purposes - make transactions “on the side”, taking the profit for himself.

One of these agencies became a client cloud PBX AltegroCloud is a virtual office integrated with CRM, corporate mobile communications and geolocation. Here's the solution AltegroCloud made for a real estate agency:

• - Realtors who work in the city and are constantly on the move do not see the direct numbers of home owners when receiving incoming calls to their mobile phones. Instead of a phone number it is used digital code client to call.
• - A call to the owner of the apartment or a young family is possible only with a work SIM card and only if the conversation is recorded. There is no other possibility, because the real number is hidden. In this scenario, the chances of conducting a “gray” transaction are reduced to a minimum.
• - In case of cancellation of a transaction, the owner of the agency can study in detail all the events related to this transaction, including recordings of conversations.
• - If the client’s assigned agent suddenly changes, there is no need to remember his contacts. A call to a single number will automatically go to the new employee’s cell phone.

Now the AltegroCloud team is testing new services - a geolocation service tied to an employee’s mobile phone, with a complete history of calls and marks on the map. Soon AltegroCloud clients will be able to see online where a particular employee is and call him from the office by clicking on an icon on the map.

If you have your own stories of useful use of a virtual PBX, leave them in the comments.

Use a SIP phone, computer, smartphone, tablet, IP gateway with analog devices! Virtual PBX virtual PBX is a service that replaces a physical, office station. The service consists of the fact that the company receives full use of the functionality of a telephone exchange physically located at the provider, and pays a subscription fee for using telephone communications.

« Virtual"takes its meaning from the Latin word vir"man". Virtus was used to denote the totality of all qualities inherent in men: physical strength, valiant behavior, moral dignity. The modern meaning of the word is a certain state of an object in which there is no difference between the real and the imaginary. Virtual PBX can be located anywhere on the Internet connecting subscribers for voice communication. The canmos provider connects your phone via the Internet for free, allocates a resource, and provides access to statistics! For negotiations, a station is required to which the subscriber will be connected; all negotiations will be carried out through it. In order to make a call, you need a number that connects two phones using stations, creating a temporary channel for conversation; after its end, the channel is automatically sorted out by control stations.

Virtual PBX connects an IP phone within a few minutes, manages international/international routes, collects statistics, records conversations, creates a call plan for both outgoing and incoming calls, fax, answering machine, greeting. Functionality: automatically receive calls and call any number, listen to answering machine via E-mail, use a multi-channel number, receive scheduled calls, multi-level voice menu, subscriber grouping, call distribution, call interception, black and white lists, etc., short numbering. Convenient and simple connection: softphones installed on a computer or smartphone, IP gateway with analog telephones, IP phones. A wide selection of devices or programs for calls from a large number of manufacturers. The most technologically advanced, simplest, quick way connections, use the Internet. High-quality long-distance business negotiations are provided by optical cable or Q&Q technology. Switching to new level within a few weeks after approval, the optical cable is introduced into the building by the telecom operator canmos. Optical lines can transmit a large amount of information at the speed of light; a dedicated channel ensures transmission of a high-quality signal without interference from the provider to the subscriber.

Management and quality of telephone conversations is becoming a business tool and an important element of the enterprise, most modern legal entities pay serious attention to their development. A lot depends on the quality of communications - from the effectiveness of interaction with subscribers to increasing the level of organization management.

Canmos communications will save a lot Money, and also get an excellent resource for automating many business processes. The signal is transmitted using a station, which is located in the provider’s server rack. In this case, direct installation of bulky equipment in your building is not required. This greatly simplifies the connection process.

Heads of enterprises, structural divisions, managers and individual entrepreneurs strive to ensure that their organizations reach a new level. Everyone is interested in increasing the number of customers, increasing the efficiency of their enterprise, reducing costs, increasing sales, and successfully promoting goods or services. The use of our technologies solves these problems, taking business to another level.

An innovative business requires the need to make a large number of calls, manage contacts with contractors, and plan meetings and tasks. Managers contact subordinates, employees communicate with each other to resolve certain issues, operators or managers accept requests from subscribers. For this reason, the importance of aspects such as:

• speed and quality of signal transmission;
• uninterrupted operation;
• functionality;
• possibility of connecting a large number of numbers;
• reducing telephony costs without losing its efficiency.

Our connection fully meets the criteria listed above! CRM, SBC perform the necessary functions for business. Signal transmission is carried out using encrypted channels on the Internet and optical cable, so the quality is maintained even under heavy load conditions.

Using a dedicated channel will protect against various interruptions caused by congestion. The network can easily withstand the required load, you can connect the required number of numbers and lines, and quickly solve problems related to the work of your company.

Peculiarities

Innovative telephony, controlled via the Internet. Phones are connected via an optical cable or via the Internet to an existing station in a Canmos server rack. This technology is ideal for medium-sized companies, small businesses, call centers with 2-15 operators. Our company makes it possible to open a branch or call center in Moscow without an actual presence.

All work of the new structural unit will be carried out through a VPN, which will connect the remote office and the actual location. Connecting it will allow you to solve many problems of business optimization and automation. Opening a company or new business always leads to additional expenses. The use of modern technology will allow you to reduce costs to a minimum, use existing telephone sets, free of charge (software). However, the quality of communication and its efficiency will be at a higher level when using IP phones and optical cable between the provider and the subscriber.

Functionality

Excellent functional resources. Important functions include:

• voice menu;
• Internet telephony;
• ability to record conversations;
• forwarding to mobile phone;
• auto-attendant;
• filtering of exports;
• adding new numbers.

Setting specific functions depends on the tasks you intend to solve, as well as your personal preferences. You will be able to manage all network subscribers and control telephone calls. The work will be systematized according to specific conditions.

Working with clients

Nowadays, companies are actively “fighting for clients.” Moreover, the winner here is the one who uses the most effective tools, connection with CRM. When a person wants to order a product or service from you, it is very important to retain that customer. Modern technology will help you with this.

If a buyer or customer calls and hears a busy signal on the phone, he will turn to your competitors. To avoid this scenario, use call forwarding and a database with all calls available for viewing in a convenient interface. With this approach incoming call One of the available operators will definitely handle it. If the client called outside of business hours, contact him as soon as possible.

Recording conversations will allow the manager to monitor the work of his subordinates, identify and analyze errors, and make adjustments to the activities of operators and managers. So a modern PBX is becoming a great assistant to improve the operation of the enterprise.

Virtual PBX for free

Businesses that choose to use modern technology take an approach that combines quality and reliability with minimal connection costs. An excellent solution would be to connect your phone to a virtual PBX for free. You get modern telephony that works via the Internet. At the same time, such a connection becomes the most profitable for you in terms of financial costs.

You receive a free interface in which all conversations, numbers, call times are reflected, and the most economical international/international route is selected. Connect for free and pay only the costs of LD/ILD and subscription fees; the functionality can replace a regular office telephone exchange, and its capabilities will be noticeably higher. Virtual technology has significant advantages, due to which it is very popular these days. Business owners, managers of enterprises and institutions willingly use such competitive advantages.

The functionality involves a large selection of settings, thanks to which the company can connect additional functions depending on the needs of the company. Analog and other obsolete equipment are becoming a thing of the past. Enterprises and organizations are beginning to use more efficient means.

Free, convenient and practical

Modern technologies are seriously convenient. The user does not need his own station, since it is connected to the provider’s cloud server. An employee only needs to have one of the technical kit options:

• IP phone
• PC or tablet with ZoiPer program;
• Smartphone with ZoiPer program;
• Phones and gateway.

The connection of the equipment chosen by the subscriber is carried out in 15 minutes via the Internet or using an optical cable, providing high-quality communication without interference and without losses.

There is no need for geographic reference to your company's office. Employees can communicate with each other from different locations. It becomes much easier for managers to monitor the work of subordinates using CRM. The efficiency of interaction with customers, clients and partners increases. With such telephony, many conversations take place online and go beyond the office walls.

Canmos makes it possible to unite all structural divisions of your company into a single network. In this case, you use one multi-channel number or several. It all depends on your personal preferences and the tasks that need to be solved. Short numbering is provided for communication between users within the network.

If you made the right decision to connect a free virtual PBX to replace the old one, the effect will be immediate! Such telephony will become ideal option for processing calls from buyers and customers, it can be used to organize the work of a call center.

Free and effective

When connecting, it is possible to save the current number using the FXO gateway. Some companies resort to such tactics to retain existing subscribers. Other enterprises prefer to use everything new, believing that they will not have any losses.

The capabilities of a virtual telephone network allow you to process a larger number of calls. Moreover, even under heavy load, telephony works without any interruptions. This becomes another argument in favor of implementing such a solution. Poor quality telephone communication leads to losses for an enterprise if profit directly depends on volume accepted applications. Virtual PBX is efficient and reliable, so you are confident that the client will get through to you.

The technologies used in such telephony can withstand heavy loads. The quality of signal transmission remains at a high level even with maximum network load. Telephony carried out via the Internet significantly outperforms traditional telephony.

The principle of a free virtual PBX

The principle of connecting to a virtual PBX:

1.Free is not only a way to cut costs.

2. Moscow city numbering with the required number of lines is allocated.

3.Set up a call plan for internal lines.

4. You can set the maximum amount you can spend per day. Fool proof.

5.The quality of communication and the established rules are checked.

You get a telephone network that is extremely easy to use. The subscriber makes a call that goes to your phones according to the established rule. Up to hundreds of people can call one number at the same time. The call is processed according to the selected settings.

In most cases, the caller is immediately connected to an available operator. The exception here is when all operators are busy. In this situation, the caller is asked to wait - he receives a special a voice message. When one of the operators is released, a connection occurs immediately.

The operator or manager can talk for an unlimited amount of time. In this case, the conversation is recorded, and the manager receives information to analyze the activities of his employee.

Useful features and benefits

In general, the canmos policy is ideal for small and medium-sized businesses, pay a subscription fee for lines and outgoing calls at surprisingly low rates, the virtual PBX itself is absolutely free, regardless of the number of employees, functionality, etc. All international/international calls follow optimal routes, call quality is high, prices are good, integration with CRM is the best in price and quality.

Communication stands out for its advanced functionality with many different elements. The following functions play a special role:

• automatic call processing – allows you to forward and receive calls according to the scenario specified by the settings;
• voice menu – helps the caller obtain the necessary information and better navigate;
• collection of statistics – the history of incoming and outgoing calls is stored in the user’s personal account;
• black and white list – simplifies the call processing process;
• a call back from the website - improves interaction with a potential customer and buyer, increases the possibility of concluding a deal.

Such telephony gives additional features for a company, you can connect for free in 20 minutes. And you don't need to use any equipment. You are spared the need to purchase expensive stations, switches, etc.

You will save significantly on communication services, since Internet telephony is much cheaper. Makes it easy to interact with employees who work remotely or are located in another city. Telephony expands the capabilities of your company.

TLS and HTTPS protocols provide secure and reliable connections. Competitors and attackers do not gain access to your information. Even if you have no Internet or a power outage, you can maintain contact with the client who called. This feature is available thanks to your provider's equipment.

Interaction with Canmos

The Canmos company connects to communication services on the basis of a license and contract. We configure telephony based on the tasks that your organization needs to solve. Thanks to modern technologies, your customers' requests turn into sales.

A PBX operating on the basis of cloud solutions significantly improves the quality of service. You get rid of missed calls and hold potential clients, turning them into real ones. Your enterprise becomes more mobile, which is achieved through automation and optimization of many processes.

Clients and partners become more loyal to you. The level of trust increases, the image of the organization improves, and costs are optimized. Cloud telephony will help your organization reach the next level.

To realize the benefits of such a PBX, interaction with an experienced provider is necessary. Canmos will help you get telephony aimed at developing your company and solving the problems you need. Use innovative communication tools to help your business.

Safety and reliability

For innovative companies, the factor plays an important role information security. It is extremely important that confidential information does not fall into the hands of attackers. Some negotiations contain information that should not be available to third parties. A virtual PBX can protect you from interception of such information.

The signal is transmitted using a special encrypted protocol, so attackers will not be able to listen to such a conversation. You get safe and reliable telephony that can protect you from failures and interception of confidential information.

Provider

The company providing communication services, the communication provider, is of great importance. It is better to cooperate with an experienced provider who has proven himself in the business. Possibilities virtual network can be fully realized when you deal with professionals.

Order the service from Canmos and you will receive high-quality telephony for your organization. We customize the network based on the client's needs without offering extra costs for additional functions. Canmos specialists have extensive experience working with customers of different levels. We will offer a network that suits your business needs. The tools you choose will solve the necessary business problems. Network maintenance is carried out by our company's employees. You are freed from the need to purchase any equipment, since communication is carried out thanks to the capabilities of our company. Use our opportunities to develop your business.

Free connection!

Fast free connection . You can connect a virtual PBX for free in a few minutes. Set up integration via API with CRM, without visiting technical specialists.

Free communication connection with the ability to manage contacts through CRM, with all counterparties and control negotiations. Any business, large or small, uses a telephone; the modern realities of our lives mean a large number of negotiations, calls that we make ourselves and that people call us. Call management and systematization will allow you to use your time more productively.

Our solutions can very effectively manage the entire telephony of a company, as well as yours. personal connection. What is management? How can you configure a group of phones to work in a single mode, obeying the same established rules?

To answer this question, you need to determine the priorities that you consider most important in your work or for yourself personally in communication. Agree, if the company is young and it is important for it not to lose a single contact, client and call, it is necessary to value as much as possible any incoming call and distribute it to large quantity employees, leave all unanswered calls in the (CRM) database.

But when a company has already developed a certain circle of clients, it is more important for it to work with the existing circle of clientele, calls from old clients should have a higher priority.

CRM+server allows you to set up several telephone sets for one phone number; all calls incoming to the company will be answered by several people in turn or simultaneously. With this mode of operation of a multi-channel telephone number, provided there is a sufficient number of operators, all calls will be accepted. Maintaining a call database for additional quality control of service.

Intelligent phone call landing system.

Sitting at a table and waiting for a call is a very difficult job; with little traffic of telephone calls, it is convenient to set up a queue of phone calls with the ability to record all phone numbers that called the company number. Making it easier than it seems! A day is 24 hours, of which we are at work for 8 hours, not counting lunch, there are weekends and holidays. The rules should be different during working hours and during non-working hours. There are telephone numbers entered into the database as important clients, a call from which should be sent to a specific manager or executive.

The cloud PBX program allows you to take into account: the caller’s number, the time of the call, and the availability of available operators. Application of established rules will save time on call processing and improve the quality of service. Use all phones that are available: IP phone, analog telephone, smartphone, laptop, computer.

We solve 99% of all business problems, combining the convenience of a mobile phone and the capabilities of a single company phone number.

Virtual PBX functionality

Virtual PBX canmos is a modern, effective solution for handling calls. Let's look at its main functions and capabilities:

• creating groups of users who perform similar or identical responsibilities;
• accepting calls from any numbers, from any countries, and any cities;
• providing group calls with the ability to forward to external lines, Cell phones both automatically and manually;
• intelligent forwarding depending on the caller's number and time of call;
• redirecting calls to the right operators and managers;
• automatic call distribution;
• use of multi-channel numbers, one number can have up to 120 incoming communication lines;
• sending notifications about missed calls received during non-working hours or when the workload is too high, creating a waiting menu;
• automatically informing the client about an attempt to call during non-working hours, recording the caller’s number;
• voice greetings and answering machines;
• faxes via IP gateway;
• recording and saving conversations;
• maintaining statistics and analytics (who called, when, from where, from what number, how long the conversation lasted, etc.);
• maintaining the number even if the company’s address changes;
• integration with other API programs, integration with CRM;
• widgets to the site (call from the site, call back, chat).

A virtual PBX is connected for free, and there is also no subscription fee for use. All our clients pay only telephone communication. Virtual PBX is a free solution for office telephone installation. There is no need to buy expensive equipment and lay telephone lines; the network has already been created and is located on the operator’s server. You connect to it via the Internet or an optical cable laid between the operator and the client’s office.

Advantages

In addition to ease of use, a virtual PBX has a number of important advantages. First of all, this is the high quality of digital telephony, which significantly exceeds analogue channels and cellular communication, where there is a dependence on the environment: walls, basement and sometimes weather conditions can influence. Very important for most users is the economic advantage. No wires, expensive equipment, installation or technical support, free phone number in code 499, the cost per minute of conversation is also significantly lower than MG by 40%, MN up to 80%. Choosing a service provider is extremely important when it comes to telephone communications!