Have no idea what services MTS debits money from your account for? Do you think that you spend much more on communications than you could? To understand your expenses cellular communication you need to gain access to a document in which information about all paid transactions performed on the number for a certain period will be translated. To get a report like this, you don’t have to waste time going to the office. It is enough to know how to make details on MTS and you will be able to adjust your communication costs.

MTS provides subscribers with a very convenient tool that allows them to control and analyze their expenses. Receiving details allows you to view all charges on a number down to the minute and penny. Ordering a financial report will allow you to familiarize yourself with and, which are useless and only lead to additional costs. As part of this review, we will tell you how to make details on MTS. There are several free options and we will look at them all.

How to make details on MTS for free

MTS has made sure that any subscriber can receive account details for free, with a minimum of effort. Everyone will be able to choose a convenient way to receive a financial report.

You can make details on MTS:

• In your Personal Account;
• IN mobile application"My MTS";
• At any MTS office.

Account details are provided free of charge, and the number of requests is unlimited. The report will contain information on expenses for all types of communication services. You can order a detailed balance sheet report, which includes general information about expenses and detailed information on services provided from the moment the last regular invoice was issued until the receipt of an application for the report. You can also get conversation details, which include detailed information about calls, SMS and traffic for any period over the last six months. In general, you will receive a document that includes a fairly impressive amount of information about expenses by number.

MTS provides the following report options:

• State of an account;
• Cost control;
• Monthly bill;
• Invoice;
• Prepayment invoice.

At first glance, it may seem that everything is quite complicated, but in practice everything is much simpler. Below we will describe in detail the process of obtaining a report, which will contain information about all communication expenses incurred over a certain period.

We order details in your MTS personal account

Speaking about how to make details on MTS, first of all you should pay attention to the Internet assistant. The MTS personal account allows you to perform many different operations with the number, including ordering details.

To get details, follow these steps:

1. and open the “Account” section;
2. Next, you will see five sections with detailed description their capabilities. Select the “Expense Control” section, which allows you to receive a report with information on payments and expenses (if you are interested in other information, select the appropriate section);
3. Select what information you are interested in - expenses for the current month, expenses for past months or call details;
4. Select the report delivery method (to your personal account or to email address);
5. If you ordered a report by mail, you must indicate the document format suitable for you (XML, HTML, PDF, XLS);
6. Check the information provided and confirm your decision by clicking on the “order” button.

If you need to make details for past months, use the appropriate section and indicate the month you are interested in. You can receive a report for a specific month or for several months at once. The time it takes for the report to arrive at the specified email address depends on the network load. You can receive details almost immediately, or wait several hours.

We order details in the “My MTS” application

It is also possible to make details on MTS through. In principle, even though the application has a section for ordering details, and the operator himself advises using the application, if you do not have access to a computer, to complete the operation you will still have to log into your personal account, albeit through your phone browser. That is, in certain moment the “My MTS” application will prompt you to open the page in the browser and continue the steps to obtain details in mobile version personal account.

To make details on MTS in the “My MTS” application, follow these steps:

1. Open the “My MTS” application;
2. In the main menu, select the “Account” section;
3. Click on the “Order details” button;
4. Select the type of detailing you are interested in (detailed balance sheet report or detailing of conversations);
5. If the first type of detailing is selected, it will open in the browser and your subsequent actions will not differ from those described earlier;
6. If call detailing is selected, the next step is to select the detail period and indicate the email address to which the report will be sent;
7. After clicking on the “order” button, a notification will appear on the screen that the request has been sent.

As for waiting for details, here, again, everything depends on the network load. Usually the report arrives by email instantly, but delays are possible. A letter from Mobile TeleSystems PJSC will be sent to the specified email address. The attachment will include PDF file with detail.

If the options described above for some reason do not suit you, then you can make details at the MTS office. The main thing is to take your passport with you, and the SIM card must be registered in your name. This option is not the fastest and most convenient, so it is wiser to use your personal account. Although, situations are different and sometimes contacting the office is the only solution.

How to delete the archive of transactions in your mts personal account?

You can just change the password so that no one can look at the archive of transactions and safely forget about your personal account. Then both the archive and the personal account can be considered remote. To make sure this happens, terminate the contract for the provision of services, then the system will destroy your personal account. All other operations are performed according to the settings in your personal account.

The archive of the user’s personal transactions can be deleted in the MTS personal account. Go to your personal account in the transaction history column and view transactions; at the bottom there will be a delete button. Click it and delete it. Cannot be restored.

As far as I know, deleting the archive of transactions in your personal account is quite simple. You need to enter your password, log into your personal account and simply click on the delete button. And all your transactions will be deleted. This is if you do not want anyone to find out what operations you performed.

But if it comes to deleting your personal account itself, then the situation is much more complicated. Your personal account cannot be completely deleted. You can simply not use it and not enter it.

You can delete it only together with your mobile phone number, which will be disabled along with your personal account. To perform this action, the owner of the phone number must contact the MTS office and write a corresponding application.

There are no difficulties in deleting archived transactions in the MTS personal account. Enter your password to log into your personal account. Click the delete button and all your archived operations will be deleted. It's simple.

There is no way to do this. There is no delete button in the transaction archive located in your personal account.

Everything is very simple, first you need to click on the personal account tab, then enter your password and login in the appropriate fields in the pop-up window... then there will be a delete operations tab... that's all, no one else will spy on anything.

To clean or delete the archive of transactions in your MTS personal account, the first thing you need to do is log into your account, for this you need to know your password and login. Next, access the archive of transactions and simply click delete.

To delete the archive in your personal account on the MTS website, you need to log in to the site, or if you have not registered yet, then request a password, which will be sent by SMS message. In your personal account in the settings, click on delete history.

So, to begin with, you should go to your personal account - to do this, simply enter your login and password, then, having gained access to the archive of transactions, click the delete button. Now no one will know for sure what operations you performed previously.

In order to delete transactions in the archive, you need to go to the MTS website in your personal account. You will need a password, you can get it by SMS decree only your number. Open this section and click the delete button. Everything is quite simple

MTS personal account provides subscribers with additional features service management and cost control in online mode. Now the operator’s clients can receive detailed information about the funds spent on mobile communications.

In order to find out how to view reports on calls, SMS and MMS in your MTS personal account, it is recommended that you read the following sections.

How to view calls in your MTS personal account

To order detailed call details for your phone number, use the service menu on the operator’s website:

1. In your “My MTS” personal account, go to the expense control section and select the detail item there.
2. The system will prompt you to select the required time period to provide information.
3. Select the reporting method - by e-mail or in the documents section of the service menu.
4. Now you need to choose the most convenient format for providing information.
5. Click the submit button and expect it to be processed within 24 hours.

1. The service is provided one-time and free of charge.
2. Information in the user account is stored for no more than 3 days.
3. You can order a detailed call report for any period of time up to six months.
4. The cost of providing a similar service on paper in the operator’s store will be 3 rubles. for each day of the report.

How to view SMS in your MTS personal account

• In the individual user account, go to the SMS archive section;
• This service allows you to save all incoming and outgoing messages, as well as view the contents of correspondence;
• Connecting the option and using it is completely free;
• To activate archiving of your messages, send an SMS with the content “Per” or “ON” to number 232;
• After sending such a message, you will be sent a password to the archive;
• This password will allow you to read all your messages directly on the operator’s website;
• The service does not require reconnection and is valid indefinitely after activation.

How to view MMS in your personal account “My MTS”

• If you cannot read an incoming MMS message due to being in roaming or lack of special settings on your mobile device, then use viewing the message archive on the website;
• All incoming MMS messages will be stored in an archive, which you can access through your individual user account;
• If your phone does not display an MMS message, then you will receive an SMS message with a link to the operator’s official website to view the image;
• To view the image, you can go to the appropriate section on the website and enter your phone number and password that you received in the SMS notification of the incoming MMS;
• Follow the link via Mobile Internet will be charged according to standard rates for operator services in roaming or home network;
• Incoming MMS will be available for viewing from the website for three days;
• For getting MMS messages on your own mobile device you can set it up by calling the number 08-76 or by sending an SMS message of any content to the number 1234 .

Remember that when entering your data in MTS self-service services, the user automatically agrees to their processing by the system and for marketing purposes.

Before entering data, make sure that you are on the operator’s official website and not on its fraudulent counterparts. Install strong password to the system and always log out of the service when using someone else's computer.

Control the expenditure of funds on mobile phone is possible not only by checking additional connections. It is also possible to track the costs of cellular communications using a detailed list of calls, which you can request from your mobile operator- MTS.

MTS call detailing is a list of all operations carried out on a mobile phone (calls, SMS messages and others, including a detailed list of calls indicating the subscriber’s location within the cell) for a certain period of time. The MTS operator provides call detailing service free of charge.

How to view a printout of MTS subscriber calls?

At the MTS branch

MTS clients may request a list of details of their telephone number in any branch of the company. However, this method is suitable only for those subscribers who entered into an agreement with the operator on their own, since a printout of MTS calls is issued to the owners mobile number upon presentation of an identification document (passport).

If the client uses a SIM card issued to another person (spouse, relative), then, without a personal visit of this person to the office with a passport, he, unfortunately, will be denied the issuance of MTS call details.

In your personal account on the MTS website

Call details are also available via the Internet in the personal account of an MTS subscriber. To obtain it you need:

• go to the official MTS website;
• open a personal account;
• enter your phone number and password (if the client does not know the password, then you can request it from the system by clicking on the link “Receive password via SMS”);
• enter captcha (word and/or numbers from the picture);
• click “Login”;
• in the window that opens, a list of available operations will appear, among which you need to select “Expense control”, after which the “Internet assistant” will open;
• In the “Internet Assistant” menu, you should duplicate the “Cost Control” option, and then select “Call Detailing” from the new list of services.

To save your time, it is more convenient to create call details using criteria such as: period, delivery method and document format. All ordered data is saved in the subscriber's account. If you need to return to them again, just go to your personal account and open required document without re-requesting previously received information.

If you encounter any difficulties while working with the MTS website, you can always contact the support service for help by calling hotline or by direct contact number with the operator.

How to order call details for another MTS subscriber?

The need to request call details for another MTS client may arise, for example, if:

• the number was registered to another person;
• it is necessary to control the waste of your children;
• you need to locate a missing person or find a stolen phone.

If the number is registered to another person, then a printout of your calls at an MTS branch can only be obtained in the presence of this person. However, in this situation there are also exceptions.

So, for example, if a child uses the phone, then the operator is unlikely to refuse to issue a call printout to his parents. They will only need to present their passport and documents for the child confirming the presence of family ties (birth certificate). Also, permission to request details of calls from other subscribers may be issued by court decision to representatives of law enforcement agencies.

In addition, you can get a printout of another subscriber's calls using the Internet assistant. To do this, it will be enough to have access to the Internet and a SIM card of the owner of the contract. You will need it to receive a password, which you will need to enter to confirm your login. online account. Without a password, it is impossible to get online call details in your personal account.

Receiving details without contacting MTS

Today, there are companies that provide call details for any subscriber for a fee. It's up to you to decide whether to use their services or not.

However, when contacting such companies to obtain call details (especially if they were made by another person), you should remember that in the absence of special permission from the court, all attempts to obtain personal information information about a person are illegal and can lead to serious consequences, including criminal liability.

A personal account on the official MTS website is an excellent opportunity to independently manage your personal account, control the connection and disconnection of services, replenish your account and change tariff plans. However, many subscribers refuse to use it, considering the process too complicated. In fact, everything is very simple, and the benefits you get will be tangible.

Features of your personal account and general registration rules

By registering on the official MTS website, you automatically get the opportunity to use your personal account and its capabilities:

• Determine the locations of other subscribers with their consent
• Send text and multimedia messages
• Block your number
• Monitor condition personal account and transfer bonuses
• Activate additional services and services
• View payment history and control your connection paid subscriptions and services

To create a personal account, the first thing you need to do is get a password for it. In the future, you can change it using special menu. To receive your first password, go to the website https://lk.ssl.mts.ru/ and fill out a special form. The combination you need will be sent to your mobile phone as a text message.

Next, to enter your personal account, use your number (you need to enter it in the “login” field) and the password sent to you by the company’s employees. Subscribers are recommended to change the automatic password immediately after registration, since usually automatic combinations for the first login to your personal account are quite simple and will not protect you from potential hacking.

Rules for using your personal account

Immediately after the registration procedure, you are taken to your personal account. An extensive menu will open in front of you, with which you can view information about your personal account, tariff plan and the availability of bonuses. There are also special tabs for managing all the services that the company provides.

In fact, having a personal account on the official website greatly simplifies life. For example, to find out detailed information about account replenishment, expenses and calls, use the “Account” menu. Here you can also order reporting documents, which is important for legal entities.

In the “Settings” section, you can independently order settings for Internet access, set up call forwarding or notifications about missed calls.

There is also a number blocking function in your personal account. If you lose your phone, you can save funds in your personal account and restore the number by blocking it in your personal account in time. And the “Tariffs and Services” tab will help you not only get information about new services provided by MTS, but also connect those that interest you.

To control all actions in your personal account, there is a special “Transactions Archive” tab. This contains all the data about your actions since the beginning of registration on the official website.

How to block your MTS personal account?

If you have previously created a personal account, you can only cancel it together with the refusal of service from the company. To do this, you need to contact the MTS branch and terminate the contract for the provision of mobile communication services.

We hasten to warn you that you can turn off the “Personal Account” system only with the help of company employees and only if you refuse services. This the only way, despite the fact that on the Internet you can find a huge number of offers from scammers to block or disable your personal account for money.