Every subscriber who uses cellular communications dreams of a continuous coverage area - so that the phone can pick up the operator’s signal anywhere in Russia. Unfortunately, this is not always possible, but operators are doing everything possible to expand their presence. Tele2's coverage area is quite large; it affects many regions, providing communication to residents of megalopolises, big cities and small towns. Let's talk about this in more detail.

Tele2 coverage area in the Moscow region

Considering the Tele2 coverage area in the Moscow region, we can note that it is quite wide. And all this despite the novelty of this operator in the metropolitan region. Tele2 is regularly criticized for poor reception in suburban areas. In some cases this is indeed the case, which is noticeable in some regions.

But in general, the quality of communication remains acceptable. Let's see what Tele2 coverage should ideally be:

• Reliable network signal reception anywhere in the city;
• Good reception in the suburbs and in the Moscow region;
• Availability of access to high-speed Internet anywhere.

If we talk about the Tele2 coverage area in Moscow, we can note that the entire capital is covered by communications. It is also found on the outskirts and in cities that are part of the Moscow region.

Looking at the Tele2 coverage map in the capital region, you immediately see the lack of communication in the 2G standard. This is due to the complete absence of base stations broadcasting in this format. In Moscow and the Moscow region, subscribers need phones with 3G support. Visiting subscribers who want to use intranet roaming also need to know about this.

With the Internet in Moscow and the Moscow region, everything is simply gorgeous. The thing is that there is a 4G coverage area from Tele2. It covers not only the capital, but also nearby cities - Orekhovo-Zuevo, Naro-Fominsk, Kolomna, Serpukhov, Sergiev Posad, Klin and many others. Moreover, Tele2’s 3G coverage is wider than 4G coverage. Consequently, you can enjoy high-speed Internet access almost everywhere.

Tele2 coverage areas in Russia

Let's now take a look at Tele2's coverage area in Russia. Over the past years, communication from this operator has become available in almost all regions. But there are also exceptions - it is absent in Elista, Astrakhan, Stavropol, Dagestan and Chechnya, Ivanovo, Rybinsk and Yaroslavl, Ufa and Chita, as well as in many other cities and regions. Moreover, there are places where network construction is not even in the plans.

The Tele2 coverage area in the 2G standard is characterized by the greatest coverage. It is the widest and most accessible, present in many regions. But the 3G coverage area from Tele2 is weaker - it looks as if ink was splattered on the card. 3G is present only in populated areas, but if you move a few kilometers away, the connection disappears.

Tele2 4G coverage area in Russia is even less wide than 3G coverage area. The maximum presence of communications in this standard is noted in Moscow, St. Petersburg and Krasnodar region. Here subscribers can enjoy Internet access at the most maximum speed– this is a big plus. In order to clarify the Tele2 coverage area, go to the official website, in the “Support” section. Here you will see a map with broadcast standard switches. Select your region and see if there is reception where you need it. You can also switch to the all-Russian map and look at the coverage in full scale.

The coverage map was created on the basis of computer modeling - this means that in real conditions there may not be communication at certain points.

Every person would like to receive only the maximum profitable services, which would allow him to avoid unnecessary expenses and help him save on communications. Therefore, in order not to overpay for mobile communications, before purchasing a SIM card, you need to carefully study all Tele2 tariffs (Moscow and Moscow region) for 2019.

Only after finding out what their main positive and negative aspects are, you can choose the most convenient one, best option connection, which will allow the subscriber not to limit himself in desires and capabilities, but will not require payment for unnecessary options and unused services. Users should remember that, given the high competition in the market cellular communication and a huge abundance of all kinds tariff plans, they can choose exactly the offer that best suits their needs.

Before you begin to consider the conditions, you need to determine the charging requirements and decide what the optimal tariff should be. Additionally, it is worth considering that only the current tariff plan can be activated, since the options sent to the archive remain available only to those subscribers who managed to activate them in the past.

A complete list of available offers is presented on the official website of the mobile operator. Here you can not only find out the exact conditions for making calls and accessing the Internet, but also take a closer look at the connection conditions or even order a SIM card with the tariff plan you like.

The main thing is not to forget to visit the portal from time to time and check the news. This is necessary to promptly learn about changes in the rules for receiving services.

Mobile communications Tele2

Those who have already studied Tele2 tariffs for Moscow on the official website know that mobile operator provided several pricing options. Those wishing to connect will have to choose between:

• My Tele2 for 7 rubles per day;
• My conversation for 199 rubles per month;
• Mine online – 399 rubles;
• My online+ for 799.

Each offer includes free conversations within the network throughout Russia. The last 3 options allow subscribers to send up to 50 SMS messages. The cost of a message over the limit is 1.50.

Focusing on the features of the offers, it should be noted that My Tele2 does not include a package of minutes, but provides those connected with 5 GB of Internet and unlimited access to the most popular social media and messengers.

My Talk does not include a gigabyte package, but does offer 200 minutes of calls to third-party carrier customers.

Offer 3 includes 12 GB and 500 minutes (additionally unlimited access to social networks). The last option indicated consists of 30 GB and 1500 minutes, which comes with free access to Vkontakte, Odnoklassniki, Facebook, Viber, WhatsApp.

Tariffs without monthly fee

Those wishing to choose a Tele2 tariff for Moscow and the Moscow region in 2019 without subscription fee you'll have to stop at just one possible option, allowing you to pay only for services actually used. It's called "Classic".

Those who decide to take a closer look at this option should count on the following prices:

1. 10 MB of traffic will require a debit of 19.5 rubles from the balance;
2. a minute of calls with subscribers in Russia costs 1.95;
3. each SMS is also valued at 1.95 rubles;
4. conversations with residents of the CIS are estimated at 30 rubles;
5. calls to Europe and the countries of the Baltic region – 49;
6. the remaining states are 69.

It is important to note that these prices do not change when subscribers travel around the country.

You can switch to the tariff plan on the website in the section with its description by sending a special USSD request *630*8# or calling the short number 630.

Internet

Besides standard services mobile communications, the cellular company offers special rates Tele2 in Moscow for those who like to spend time on the World Wide Web. In total, users are offered to choose between 4 different types of connection, each of which differs in the amount of available traffic, cost and terms of use. To determine the optimal connection parameters, subscribers will have to consider the following conditions:

• 7 GB for 299 rubles;
• 15 GB for 499;
• 20 GB for 699;
• 50 GB for 999.

It is worth clarifying that when all available Internet traffic is used up, the additional package, equal to 1 GB for 100 rubles. Subscribers can take advantage of such an extension of their stay in the world 5 times, after which access to the Internet is blocked, and additional traffic you need to activate it yourself.

Tariffs with unlimited internet

People planning to activate a Tele2 tariff in Moscow and the Moscow region in 2019 with unlimited Internet should prepare in advance for the fact that completely unlimited access to the World Wide Web is not provided. The operator limits access to the above tariff plans, which require limited traffic.

But it should be noted that the last 2 proposals allow unlimited Internet access at night. By night, the company means the time after midnight and until the morning.

Additionally, it is worth pointing out that the operator offers customers to save money by activating several additional services, allowing you to get unlimited access to online navigators and individual instant messengers. In addition, it is possible not to think about the traffic used when using Opera-mini. In this case, for unlimited Internet you will have to pay 4.5 rubles. daily.

Additional services

In addition to the offers mentioned above, subscribers are able to activate several additional services that will make using communications a little more convenient and easier. Clients who do not wish to limit themselves are offered:

1. 300 SMS messages for 200 rubles per month;
2. 100 SMS for 100 rubles;
3. “simple geography” option, which reduces the cost of calls to Tajikistan, Uzbekistan and China for 1 rub. daily.

It is impossible not to mention roaming prices. Those who like to travel should find out in advance about the possible cost of calls abroad. This is due to the fact that prices for communication services depend on the country from which the call is made. The company does not provide a single tariff for all countries.

For more detailed and detailed information potential clients can call contact center. The consultants working there will definitely tell you about all the features and the most important nuances each product developed by Tele2, including those that will appear only on August 1, 2019.

Connection

Those who decide to purchase a SIM card or choose new terms of service should visit the official website and study the tariffs of Tele2 Moscow and the Moscow region. It won’t be difficult to choose a tariff; you just need to think in advance about what the new conditions should be. In this case, you can connect in several ways:

• by purchasing or ordering a SIM card;
• go to the company with your number;
• change tariffs on the official website;
• use USSD command;
• call the special service phone.

At the same time, you can find out the team or number from consultants or the official portal.

Initially, Tele2 is a Swedish discount company, a kind of IKEA in the telecommunications market. Maximum cost reduction (to the point that top managers fly on business trips with low-cost airlines rather than business class) and careful cost optimization (there are approximately half as many employees per subscriber as competitors) allow us to keep prices below the market average. When entering new markets, the operator often resorted to a cellular discounter policy, and in Russia, after Tele2 entered another region, prices from other operators often fell by as much as 20-30%.

2. These are not Swedes

In 2013, the Swedes Tele2 AB sold the company to structures that resold it to the state-owned Rostelecom. The fact is that over the course of 10 years of work in Russia, Tele2 has not been able to obtain permission to launch 3G and LTE networks - even on existing frequencies (so-called “technological neutrality”). While little was required from mobile communications - calls and SMS - this was not critical, but there were fewer and fewer people willing to be content with the Internet with the eternal letter E on the screen. Ultimately, after the sale, officials allowed “technical neutrality”, and the new owners, represented by Rostelecom, contributed licenses for 3G frequencies originally allocated to Sky Link.

3. Tele2 does not have GSM frequencies in Moscow

In Moscow, Tele2 will only have 3G networks (in the range of 2100 MHz) and LTE (2600 MHz) - the frequency resource in these ranges is the same as that of MegaFon, MTS and Beeline. The operator also has LTE-800 frequencies, which they promised to use at the start, but after that a number of media outlets, citing informed sources, reported that LTE-800 would not appear immediately. We'll tell you how it turns out in the end. And here GSM networks the operator will not have it at all. On the one hand, this is good: you simply physically cannot get into the zone where the phone switches to the GSM/EDGE network, depriving you of the opportunity to use the Internet with any comfort. On the other hand, try turning on the “3G Only” mode on your smartphone and taking a walk around the capital. You will immediately discover many places where the device loses the network. This is quite understandable: base stations GSM operates at a lower frequency and usually with higher power, which makes the signal penetrate better into buildings and spread better outside the city. The promised LTE-800 also has good range, but it is far from the efficiency of GSM, and Russia has not yet allowed voice transmission over LTE - it will only work in 3G. Well, owners of dialer phones without 3G support are not allowed to join Tele2.

The operator will not have a GSM network at all. Owners of dialer phones without 3G support are not allowed to join Tele2, but there are more than 8 million of them in Moscow and Moscow Region.

4. Tele2 offers mainly package tariffs

Tele2 focuses on package tariff plans with included minutes and SMS. They are called "Black", "Very Black" and "Blackest". Offers are focused in the lower and middle price segments. Maximum size The subscription fee in the regions does not exceed 400 rubles per month, and the basic package costs less than 100 rubles. There are also tariffs without a monthly fee with per-minute calls, and there are also tariffs for business subscribers.

5. Tele2 is not the cheapest operator. But honest

Once upon a time, Tele2’s slogan was: “Always cheaper.” Then, from banal dumping in pursuit of low prices, there was a reorientation to the optimal price-quality ratio. Now prices differ slightly from the market average, so Tele2 positions itself as an “honest” operator. Honesty lies, firstly, in transparency of tariffs. That is, you will not find any asterisks, hidden conditions, etc. in their description. Other operators, in general, also long ago realized that no one believes in fairy tales like “EVERYTHING IS FREE*. *- the subscription fee of 100,500 rubles per day is not charged every February 29,” but the positioning has been preserved. Secondly - and this is perhaps more important - Tele2 does not quietly connect various services that later unexpectedly become paid, and also does not practice subscriptions, premium traffic tariffication and other rubbish (only Yota does better with this), therefore there are fewer complaints about mobile fraud from its subscribers than “ big three" However, Tele2, like everyone else, quite allows itself to raise prices for already connected subscribers.

Once upon a time, Tele2’s slogan was: “Always cheaper.” Then, from banal dumping in pursuit of low prices, there was a reorientation to the optimal price-quality ratio. Now prices differ slightly from the market average, so Tele2 positions itself as an “honest” operator.

6. Tele2 has additional services

7. Tele2 loves shocking

8. Numbers are sold at auction

For Moscow Tele2, numbers in the code (977) have been allocated and are now actively offered in the online store on the operator’s website. The excitement is small, so you can pick up something memorable, and for only 100-200 rubles, which will go towards your account. However, really beautiful “gold” and “silver” numbers are sold at an online auction with very specific rules. The fact is that participation in the auction does not in any way oblige the winner to then buy the number for the final amount, and if the winner does not show up, the number goes to the “second place”, and if the second participant does not come, then the auction is declared invalid. Thanks to this, it is easy to use two accounts to completely bring down the entire auction and force the organizers to start it again. The rules also inform about the operator’s right to replace the number with a “similar” one with a 60-day notice without refunding the money paid for the number. That is, the combination of numbers does not become your property, and no one is stopping you from transferring a beautiful combination to another operator via MNP.

9. Cheap roaming

Tele2 offers cheap roaming in the regions of Russia: the basic tariff is 5 rubles per minute of incoming and outgoing calls, and the Internet is always paid for home tariff. For 3 rubles per day you can make incoming calls free, and outgoing calls within Russia in this case will cost 2 rubles. As for international roaming, it is not cheap compared to the offers of the Big Three; Tele2 will be more profitable only if you hardly talk or use the Internet (otherwise the package options of competitors will be more interesting).

IN international roaming Tele2 will be more profitable only if you hardly talk or use the Internet. Otherwise, the package options of competitors will be more interesting.

10. Tele2 gives 1200 rubles

On the Tele2 website you can get a virtual “certificate” for 1,200 rubles. This amount will be credited to your account upon connection. True, everything is not so simple. Firstly, it will be received in equal shares throughout the year: 100 rubles per month. Are you already happy that there is enough for the 90-ruble tariff? Do not hurry. From the second month, 100 rubles will “drip” provided that the subscriber tops up the account with at least 100 rubles per month. However, cutting costs in half is also a good idea: and managers will receive bonuses for the loyalty of the attracted subscriber base.

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Do you need advice from a Tele2 specialist? Contact us 24/7 help desk operator for free from any mobile or landline phone.

How to call customer service from a Tele2 number

In all service regions and for all subscribers of the Tele2 operator there is a single and toll free number hotline. To call Tele2, simply dial the short service number from mobile phone, which is connected to the Tele2 network.

To connect directly with a support representative, click on the number at any time.

How to call Tele2 from landline and mobile phones

To call the Tele2 subscriber service from city numbers, as well as from MTS, Megafon, Beeline and other cellular operators, you can use a single toll-free number

8 800 555 0611

Be sure to save this number in phone book your mobile phone before your trip. When roaming, you can call the Tele2 support service at +7 951 5200611 without paying for the call, to receive advice on roaming tariffs and costs.

Email and other contacts

You can also leave your request or complaint through the Welcome section on the operator’s official website or at the “Hotline” address - Email This email address is being protected from spambots. You must have JavaScript enabled to view it. .

Detailed information For many questions about operator tariffs and services, you can find out on your own by using voice menu or the subscriber’s personal account. Using your Personal Account, you do not have to call the help desk and waste time waiting for an operator to respond.

You can find numbers of other service departments in the Useful Tele2 numbers section

Mobile operator Tele2 always strives to provide its subscribers with truly European quality of service. All wishes, claims and questions regarding the operation of the network and the services provided will be accepted and promptly considered in subscriber service companies in the Welcome section or on our forum.

Requests in " Hotline» mobile operator Tele2 are considered as quickly as possible. Calls to numbers that begin with 8800 are not paid only when you are in Russia, from phones registered in the country. Information is current as of April 2018.

Mobile operator Tele2 today sells a fairly extensive line of tariff plans, each of which is designed for a specific audience of users. This line also includes a package such as “My Tele2”, the name of which completely coincides with the name of the self-service system from the operator. And today we propose to understand the terms of this proposal.

Brief description of the “My Tele2” tariff

Perhaps, when creating this tariff package, specialists from Tele2 deliberately tuned in to target audience modern users cellular services. Namely, they drew attention to the fact that today the need and possibility of constant access to the Internet from their mobile gadget comes to the fore for people. That is why the tariff can be called an ideal and economical choice for young people, who, by and large, rarely use telephone calls and, especially, messages.

And in order to understand why this offer is ideal for this particular segment of Tele2 customers, we offer a detailed consideration of it below.

How to activate the “My Tele2” tariff

You can switch to the “My Tele2” tariff package, as in the case of any other tariff, using several at once different ways. You can use any option you choose:

• Buy a SIM card with a tariff;
• Enter a USSD request of the form *630*1# on your smartphone keyboard;
• Implement telephone call to number;
• Use the My Tele2 personal account service of the same name as the tariff.

Detailed conditions of the “My Tele2” tariff

As part of the proposal under discussion, Tele2 subscribers are offered the following conditions:

• Subscription fee: 7 rubles per day;

Depending on the region, the subscription fee may vary. In particular, in Moscow - 7 rubles per day, and in St. Petersburg - 8 rubles. Check the size of the subscription fee on the operator’s official website by selecting your region!

• Calls to telephone numbers of Tele2 subscribers: free and unlimited (as in home region, and to subscriber numbers in other regions of the Russian Federation);
• Making calls to numbers of third-party operators in the connection area: RUB 1.50. per minute of conversation;
• Making calls to numbers of third-party operators outside the connection area: RUB 1.50. per minute of conversation;
• Calls to phone numbers in the CIS countries/Europe and the Baltics/other countries: RUB 30/49/69. per minute of conversation;
• Making calls to satellite numbers: 240 rub. per minute of conversation;
• Dispatch text messages: 1.50 rub. for one SMS (regardless of the region);
• Sending multimedia messages: 6.50 rub. for one MMS:
• Sending text messages to numbers of foreign operators: 5.50 rubles. for one SMS;
• Cost of outgoing calls when traveling around the country: 2 rubles. per minute of conversation in any direction (within networks Russian operators cellular communications);
• Mobile Internet: 5 gigabyte quota (per month) included in the subscription fee.

The conditions described above once again confirm that this tariff“tailored” directly for subscribers who primarily need mobile Internet traffic. It is noteworthy that when using 5 gigabytes provided, the service extension is automatically triggered as part of the offer, and the quota is increased by 500 megabytes for an additional 50 rubles.

5 GB. Internet traffic is a fairly serious quota for such a low cost package, which will be quite enough for most average subscribers. This fact can also be confirmed by the fact that within the “My Tele2” tariff, subscribers can use social networks and instant messengers (Viber, WhatsApp) with the traffic counter disabled. In addition, if traffic is not used for a month, the remaining quota is transferred to next month using a tariff plan.