Do you have any questions about mobile communications, maintenance, connection of tariff plans and services that you cannot authorize yourself? In such a situation, you should not give up. For these purposes, the company has several communication channels through which you can establish contact with an employee and jointly solve the problem that has arisen. From the article you will learn how to contact the Beeline operator. Let's look at all the ways to talk, their pros and cons.

How to contact by phone

If you have any unsolvable questions, the Beeline technical support line is available to you around the clock. At the other end of the line, qualified specialists will meet you and find an answer to any problem that may arise.

To contact the operator for free, remember short number phone - “0611”. After pressing the call button, you will hear an answering machine that will offer a list of various services, including a description of tariff plans and services, and connection features. To select a specific item, translate mobile device to tone dialing mode and press the corresponding buttons.

After listening to automatic messages, you will be transferred to a free specialist by default. Initially, you can go to the line to the operator, skipping all the offers. To do this, dial the number “0” and wait for a response. If employees are very busy, you will need to wait or leave a request for a call back (press the “0” button again). As soon as the manager is free, you will immediately receive a call.

If you don’t have a phone with a Beeline SIM card at hand, then make a call from the number of any other telecom operator. A dedicated line has been created for such purposes. Dial contact "88007000611". To find out the specifics of providing Internet services, use the sequence of numbers “88007008000”. Technical support is available every day, seven days a week, all day long.

Unfortunately, there is no number that will connect you directly with a staff member. In any case, you will have to listen automatic messages. You don’t have to call, just send a message with your question, specify “0611” as the recipient. After this, specialists will contact you as soon as possible.

Attention! Outgoing call to home network and sending a message to “0611” are not subject to tariffs.

When the user is in international roaming, there is a special contact number “+74957972727”. These conditions include Crimea and Sevastopol. Calls via Beeline are not billable.

How to contact through your personal account

If you have access to the network, you can ask a specialist a question in the chat. To do this, log in to your personal account on the provider’s main website. The service is an interface for checking and monitoring the main characteristics tariff plan and SIM cards, as well as find out the current balance status at the moment.

In the upper right corner there is an icon in the form of a message; clicking on it will open a chat menu with a telecom operator. Next, enter your contact information: initials, phone number for a call back and confirm them using captcha. Write your question in the appropriate field on the screen and send your request. After some time, you will receive a comprehensive answer to any problem or call from a specialist. A similar algorithm can be repeated in mobile application“My Beeline”, which is freely available to all subscribers.

There is a guaranteed way to get in touch with a company representative. Contact the service office, approach any available manager for help and provide your passport.

How to ask a question via email

If you do not need an urgent answer to your question, you can send a message to email provider. There are three addresses:

1. [email protected]. For problems related to mobile communications and data transfer, as well as USB modem.

It is not always possible for a Beeline subscriber to understand the settings and services, so you need to know the Beeline operator number, with which you can get the necessary information. By calling one of the technical support numbers, you can find out how to activate the service, change the tariff, or how much money is left in the account. Beeline has several such numbers (short and federal), you can find them out by going to the operator’s official website, where all the data for making feedback.

Any mobile operator has special service numbers through which the subscriber can contact a consultant and get help. Beeline is no exception - the company offers special short numbers and several federal ones, which you can use to consult on tariff changes, find out everything about new promotions or account status, obtain data on Internet use and much more. How to call a Beeline operator? There are several ways, you can use the short one toll-free number 0611 , call the hotline or a number of federal numbers. Also available alternative methods, for example, feedback by email.

Free number 0611 “Mobile consultant”

The short toll-free number 0611 is usually used to find out answers to questions such as account balance, connecting services and changing the tariff, blocking a number. Immediately after the call, the subscriber is asked to listen to the autoinformer, indicating which button to press and in what case. The voice menu varies by region and changes periodically, which can create a number of inconveniences for users. In addition, it is extremely difficult to reach a “live” operator in this way, although it is possible. There is no universal sequence, but there are several standard options for how to call a Beeline operator:

• dial " 0611 ”, then “2”, “0”, then wait for the consultant’s response;
• in some cases, the combination “0611”, “1”, “0” is used; after entering the last digit, the autoinformer will ask you to wait a minute before connecting with the technical service operator. support;
• combination " 0611 " and "1" allows you to go to the menu "We will call you back", that is, after some time the consultant cellular communications will call back on his own.

From time to time, any mobile communications user has questions in which they need the help of specialists. The Beeline operator has provided the ability to communicate with an answering machine or manager to resolve “mobile” issues at any time of the day. What numbers of Beeline operators exist and how to contact Beeline operator, we will consider in this article.

Beeline support numbers

In order to reach the Beeline technical support manager, the subscriber can use any phone number - Beeline, another operator, or even a city landline.

So, what are the main numbers of Beeline operators?

• 0611 – this number is automatic and is called “mobile consultant”. You can call at any time of the day free of charge, but only from your “native” number. An answering machine will be able to answer most questions, but if necessary, you will be connected to a technical support line.
• 8-800-700-0611 – a federal telephone number, calls to it are free when you are in intranet roaming. Designed primarily to solve difficulties encountered in mobile communications and the Internet from a USB modem.
• 8-800-700-0080 – a number to call if you have problems with the USB modem.
• 8-800-700-2111 – operator number that will help resolve any issues with Wi-Fi Internet.
• 8-800-700-8000 – operator support telephone number for issues related to Home television, telephony and the Internet.
• 8-800-700-9966 – number for solving questions about services home phone and Internet tariff "Light".
• 88001234567 – here you can contact in case of problems with installing and configuring mobile Internet.
• +74959748888 – number if you are roaming abroad and need technical support for any mobile issues.
• 8-800-700-0628 – a telephone that was created to solve communication issues for corporate subscribers.
• 8-800-700-7007 – By to this number you can call corporate network users who have mobile services of a fixed nature.

Beeline information support service

We looked at the telephone numbers by which you can contact the Beeline operator, however, in addition to technical support, the company offers requests in USSD format. With their help, you can receive simple and understandable information from an automatic service in a matter of seconds.

So, by number *110*00# you can check the current rate of Beeline. Request *110*09# will allow you to receive up-to-date information about the options that are connected to your number. To find out more details about the parameters of the current tariff offer, dial *110*05# . Request *111# will open menu options for independently connecting or disabling certain services. If you have forgotten your Beeline number, dial *110*10# .

By number 064012 the subscriber will receive information about communication capabilities during the zero balance period. When roaming or traveling, dial 0676 and get information about favorable tariffs for roaming communications. To obtain more information about mobile internet, dial 0717 . By number 068044 They will tell you about ways to protect yourself from mobile scammers. Do you have a blacklist connected and want to clarify its members? Number 0603 will help you with this.

By number 0533 you can register bank card in order to pay for any goods and services with mobile phone on the Internet. Number 065050 will be useful for those who want to learn intercity and international telephone codes. By calling 0678 , you will receive information about availability favorable tariffs for calls and messages at this time.

Additional options for contacting technical support

How to contact the Beeline operator in addition to the options described above? Among alternative options– feedback form, which is available on the operator’s official website. On the website, find the “ask a question” tab and select the most convenient form of contact, indicate the question you are interested in and any way to contact you. You can also enter into online correspondence with the manager - find the tab on the website called “Chat with a specialist.”

In addition, you can send email for general Mailbox [email protected]. Each subscriber can send an SMS with a question regarding communication to 0611, and you will receive an answer immediately. The mobile service works at any time of the day. If you did not reach the operator and all lines were busy, leave your phone number on the website in the “We will call you back” section. If you wish, you can always contact the operator through the official Beeline accounts of all popular social networks.

If you still have questions on the topic “Beeline operator numbers. How to contact a Beeline operator?”, then ask them in the comments to this article. We will answer all your questions!

Contact your operator when roaming

There are very rarely times when a subscriber has a question that he cannot answer himself and needs the help of an experienced specialist.

If you could not find the necessary information on the Beeline website and also could not figure it out in your personal account, there is only one solution left - call the operator.

What issues will it help solve and how to call the Beeline operator directly should every user of this service know? mobile network. Typically, a company representative helps deal with:

The consultant's goal is to find the right solution to the client's issues and help him.

To contact Beeline, dial the short number 0611. Next you need to follow the instructions voice menu. Listen carefully to all the points, perhaps one of them will solve your problem.

If your difficulties do not fall into any of the categories listed by the answering machine, you will be asked to contact a company representative. Press the appropriate button and wait your turn on the line.

The wait usually takes from 5 to 20 minutes, but on busy days, such as Friday evenings, it can be longer. Calls to 0611 are free from all Russian Beeline SIM cards.

* - return to Main menu, # - listen again to information about the previous item, 9 - listen again to the last message.

How to call a Beeline operator from another operator or from a landline number

If you need to call a consultant from a landline phone or SIM card of another cellular company, you need to know other federal numbers. Since 0611 free only with Beeline.

Which phone number to call depends on the issue that needs to be resolved:

• 8 800 700 21 11 – for problems with settings and correct operation Wi-Fi internet on the SIM card.
• 8 800 700 06 11 – in case of difficulties encountered with setting up, installing and servicing the Beeline USB modem.
• 8 800 700 80 00 – home television, Internet and telephone from a cellular company.
• 8 800 123 45 67 – in case of difficulties in setting up and connecting to the mobile Internet.

Calls to all of the above numbers are not time limited and are free from any number and even from a landline.

How to reach an operator while roaming

While roaming within the Beeline network Russian Federation call free of charge on 0611 and 8 800 700 06 11 AND PRESS 0 - to resolve any issues and problems with communication quality, financial transactions, tariffs and services from Belline, Internet and roaming.

IN international roaming another telephone number is available to connect subscribers with technical support— +7 495 974 88 88 . All calls to this mobile. are not charged from Beeline SIM cards even when the user is outside the Russian Federation.

Other ways to contact the operator

Would you like to choose a different method of contacting technical support? It's possible!

1. Anyone can receive answers to their questions by email. Describe your situation in detail and send the text to [email protected].
2. Especially for subscriber self-service, the company’s developers created the “Personal Account” service. In it you can top up your account without the help of a specialist, check your SIM card balance and balance package services, change tariffs, disconnect and connect services and subscriptions, order packages of minutes, SMS, mms, Internet traffic and much more. Follow this link https://my.beeline.ru/login.xhtml and register your account in your personal account in order not to waste extra time on situations that you can resolve yourself.
3. Want to save time? Describe the situation in SMS and send it to 0622. The answer will also come in the form text message. This phone is serviced from 7:00 to 22:00 Moscow time.
4. When waiting for an answer in case of a long queue, use the “We will call you back” option. To do this, while waiting, press number 1 on the keyboard and you will not have to hang on the line.
   As soon as it’s your turn, the consultant will contact you. Just keep your mobile handy and wait for the call.
5. Visit the company's official website http://moskva.beeline.ru/customers/contact-page/ and in the right corner you will find a window “Any questions left?”
   Click on the “Feedback Form” item and provide all the necessary data, as well as describe your problems and wishes. You will receive a response to the email address you provided.

It turned out that there are at least 10 in various ways in order to dial Beeline: by phone, via SMS and feedback form, via the Internet and via Personal Area. Choose the most convenient and fastest method for yourself!