It often happens that money is debited from your mobile balance for those installed options that, in fact, you do not need. How to avoid such a senseless waste of money? You just need to disable the "MTS info" service and your cash won't go anywhere else.
In this article we will give you recommendations on how to disable this service. Remember that turning to unofficial sources can lead to even greater problems. You should always look for reliable information on trusted resources, for example, on the official website of the MTS company.

Options for disabling the MTS info service

In order to perform this action, there are several proven methods. Deactivating the system will allow you to save money on your phone.

1. To disable the service, you can visit the official website of MTS and disable unnecessary services in the special section "Subscriptions";
2. Don’t want to use the paid service “MTS Info Weather”? You can deactivate the option by sending an SMS with the text “2” to the short number “4741”. Or another option for sending a request is to dial the combination “*111*4751#” and then press the call button.
3. Don't want to receive your personal horoscope every day? You need to send an SMS with the text “3” to the number “4741” or, as in the previous case, use the combination (with minor changes) - “*111*4752#” and press the call button.
4. If you do not need the “exchange rate”, then send an SMS with the number “4” to the same short number or dial the combination followed by pressing the call button - “*111*4754#”.
5. Don't you need jokes? Send an SMS with the number "5" to a short number or dial the combination "*111*4753#".
6. Do you want to unsubscribe from surveys? send an SMS with the number "6" or dial *111*4755#.
7. To opt out of news that comes every day, send an SMS with “7” or dial *111*4756#.

To disable all of the above services, go to your phone settings and select the "Configure MTS" category. Then select the options you want to refuse, press the appropriate key and confirm your decision by clicking the "OK" button. You can also disable any services using your MTS personal account. And to find out what services are connected to this moment on your mobile phone call the MTS operator.

If you have an IMPORTANT or very URGENT question, ask!!!

Do you have questions for MTS employees?

If you want to speak personally with a company representative, you need to contact service center MTS. Qualified employees will help you resolve any issues. You can see the address and phone numbers of the company on the official website.
Need a new contract? To conclude an agreement with the company, you can contact the nearest service center. The company’s employees will be able to offer you not only a contract, but also various favorable conditions for cooperation with the company. Of course, it is better to talk to a representative in person, but if this is not possible, you can always call “0890” and contact the MTS operator.

IMPORTANT: The information on the site is provided for informational purposes only and is current at the time of writing. For more accurate information on certain issues, please contact official operators.

This article will tell you how to disable MTS-Info different ways. Subscribers can use the standard MTS phone menu, special service commands or operator assistance. In this case, you can only disable certain services provided by MTS-Info. For additional convenience, you can activate the “Content Ban” service, which we will also discuss in this material.

Methods to disable the MTS-Info service

For the convenience of its customers, the operator has provided several shutdown methods. It is quick and convenient to use USSD commands to deactivate paid subscriptions. You can also ask online consultants to disable the service over a call or in person at a communication salon. For some users, the method of disabling it through the phone menu works, but only if the corresponding section is available.

Using USSD requests

"MTS-Info" is a special additional service, thanks to which the subscriber can connect various additional paid subscriptions, for example, jokes, weather forecasts, exchange rates and more. You can disable them individually using SMS messages that should be sent to the number 4741 . Alternative option– dial the service command and deactivate the service. To disable required additional functions, use the following messages and queries:

Additionally, you can view active paid subscriptions and then unsubscribe from them via USSD request *152# . Go to the infotainment subscriptions section. The user must select the “Unsubscribe” menu item. Once this is completed, daily subscription charges will stop.

Call to operator

If you want to personally resolve the issue regarding the refusal of MTS-Info, we recommend calling the operator. To do this, subscribers can use the following numbers:

• 0890 - company call center. To contact an operator, press the “0” button in one of the main sections of the menu, and then wait for the connection with a consultant.
• 8 800 250 08 90 – for other subscribers and calls from landlines. Within Russia, calls are not charged.
• +7 495 766 01 66 . Use this number if you are outside Russian Federation in international roaming.

Prepare your passport details in advance, since for some operations the consultant may require the full name of the SIM card owner.

Contacting a communication salon

In most major cities, MTS has several communication stores. They employ qualified employees who are ready to quickly solve any problems. You can always go to such a salon and ask the consultant to turn off MTS-Info. Be sure to take your ID (passport) with you. Without it, salon employees do not have the right to carry out any manipulations with your number. You can view a map of MTS salons in Russia on this page.

In your Personal Account on the MTS website

Each subscriber will be able to view the list of subscriptions and disable them in their personal account. To do this, log in. On the right side of the window, click “More”, then “My subscriptions”.

On the next page all active subscriptions will be presented, where you can remove the ones you need (including from the “MTS-Info” section). After deactivating all subscriptions, the corresponding information will appear on the site. If necessary, you can return your subscription in your personal account or through USSD requests.

Through phone settings

On some smartphones and push-button phones There is a special section in the main menu - “MTS-Info”. You can also deactivate services through it. To disable the entire service, for devices running operating system iOS use the following instructions:

For Android smartphones, this method is suitable:

You can make this section active in the menu on your phone through an operator or a consultant in a communication salon.

“Content Ban” option

This option allows you to prevent accidental or intentional calls, as well as sending messages to short numbers. Due to this, you will not be able to activate paid subscriptions. This is especially true for children and pensioners who do not fully know how to use smartphones. The service has a number of exceptions, for example, these numbers are not blocked by the option:

Subscribers can activate “Content Ban” in one of two ways:

• by calling the contact center at 0890 or by 8 800 250 0890 , if the call is made from a landline phone.
• in person at the MTS communication salon (take your passport as identification).

This service is also available to corporative clients. There is a wider list of activations for them.

Paying for unnecessary options is one of the most irrational uses of your mobile balance on your phone. Many users cellular communications continue to “lose money” on meaningless notification services, completely unaware that “those very rubles that have disappeared somewhere” are the payment for subscriptions. If you don’t want to lose your money anymore, just turn off the MTS info system and forever protect your balance from ill-considered spending.

To refuse MTS Info services, all you need is your desire and some actions:

1. Call contact center 0890 or 88002500890
2. Contact any MTS store with your passport

IMPORTANT: It is imperative not to forget that the materials used on the portal “work” only for a certain amount of time, since the MTS LLC company often tends to improve in the field of application of its technologies. It is for this reason that sometimes you have to change USSD requests and phone numbers. If you want to get what you want, use only the latest news, which you can check for relevance on the website of the No. 1 cellular company in the Russian Federation.

Disabling the MTS-INFO system using several options

You can turn off the notification service for various areas using quite a lot of functionality. The MTS company makes it possible to use any of the methods proposed below, so as not to think anymore about how to disable the MTS info service. If you feel sorry for giving your money for completely unnecessary subscriptions, why turn a blind eye to it? Let's deactivate the system and stop reducing our balance by a certain amount of finance every month.

1. Disable paid services You can send them in the section called “Subscriptions” on the main website of the mobile operator.
2. If you wish to remove paid service called “MTS info weather”, you are invited to send an SMS message with the text “2” to the number “4741”. Moreover, the option of sending a USSD notification is currently working: “*111*4751#” + “Call”.
3. Deactivation of the “Daily Horoscope” is carried out by sending an SMS message with information “3” to the Single number “4741” or through the USSD menu of the form “*111*4752#” + “Call”.
4. If you want to say goodbye to your subscription to “Currency Rates”, you are asked to dial a key combination like “*111*4754#” and press the Call key. Moreover, the company offers to refuse the option by working with SMS: send the text “4” to number “4741”.
5. Do you need to remove “Jokes” from your mobile phone? – We work with USSD: activate the keyboard and write the combination “*111*4753#” + “Call”. In another form, a similar task can be performed by sending a short message of the form “5” to the Single Specified General Number of the form “4741”.
6. Next paid subscription, which needs to be erased from mobile number, - “Questionnaires”. We type the text in the body of the message like “6” and the helmet to “4741”. Or we use the USSD menu like “*111*4755#” + “Call”.
7. Need to give up the Daily News? – We use a USSD request of the form “*111*4756#” + “Call” or send a message text (SMS) of the form “8” to the number “4741”

IMPORTANT: If you want to disable absolutely all services one time, you are asked to work with the mobile phone menu. Go to the “Settings” category on your phone and select “Configure MTS”. Next, review what parameters are set. Select Opt Out or Deactivate All. Click "OK" and continue using mobile communications without fear: now the money on your phone will not go anywhere.

You need to know that information about connected services can be accessed through working with “ Personal account"or by calling the number "0890" + "0". Our staff will help answer this question the minute you apply.

Do you have specific questions for employees?

If you want to discuss important details on the quality of cellular communications or “raise” the topic of writing off money from your balance, you can contact the main MTS offices in Moscow, since in this way you will be able to “reach out” to the management team of the brand. Without a doubt, such an action will be more helpful than going to offices or service sales branches with complaints.

IMPORTANT: Detailed information for each address of MTS LLC (buildings in Moscow) is located on our resource or on the portal of the main website.

Do you need to sign a new contract?

MTS sales offices in Moscow are located extremely conveniently in relation to the nearest entry points to the metropolitan metropolis. If you need to receive a new package of services from the company, you can contact any selected branch and conclude an agreement for the provision of communication services.

MTS LLC strives to improve its services, therefore offering its subscribers the best conditions for using mobile phones. In addition to concluding an agreement, you may be offered cellular devices in exchange for a guarantee of using communication services for a certain amount of time. This is a huge plus, since you will no longer need to purchase a device.

MTS information at the number “0890” + “0” is also one of the ways to get answers to all questions regarding the operation of communications. If you cannot approach the employees “at their place of work,” simply contact the operator on duty and tell him your questions. Be sure that specialists will always find solutions, no matter how complex the problem may seem.

It is very annoying that the MTS company names its new services not entirely correctly. The name is one, but in reality we get something else. For example, such services as “Budget Unlimited”, at first the services were actually unlimited, but with traffic restrictions. Time has passed, many trusting people have subscribed to these services, and what is MTS doing? Leaves only a small interval of night time unlimited.

The same story with Free weather from MTS. Why call a service free if after a week it becomes paid? Apparently MTS companies deliberately mislead users in order to earn more money. Please be careful! Do not pay attention to the big names that MTS comes up with. Always read everything that is indicated in small print, but I think this will not save you, because even what was not indicated, the MTS company can easily change unilaterally

The “Free weather forecast from MTS-Info” service can be activated from July 18, 2010, for this you need to send an SMS message with the word “Forecast” without quotes to the short number 4741. Number 4741 is free if you are in home region, i.e. in the connection region. By activating the free MTS weather forecast, SMS messages will be sent to your mobile number every day with detailed information about the weather in your city* the next day. This way, you will always be aware of the weather and will know whether to take an umbrella or not when leaving the house.

You can receive free weather from MTS for 7 days. after that you will have to pay. The cost of the service is 25 rubles. with taxes for each week. This amount will be automatically debited from your account. Be careful!

Ways to refuse MTS weather forecast

If you do not want to receive a weather forecast from MTS, then you can refuse the daily weather forecast in the following ways:

You can send an SMS message with the number 2 to the short number 4741 (free if you are in your home region, i.e. the connection region)

You can also refuse the weather forecast by dialing from your cell phone free command *111*4751#

Scam 1. Over the past six months, many subscribers have already received this, and now it’s my turn. From number 4741 the following SMS is received:

Promotion! Within 7 days you will receive a FREE weather forecast.
The subscription will be disabled automatically after 7 days.
Info: 059037

Of course, you pay no more attention to this than to any other spam.

During the week, a forecast is sent to the number “neatly,” that is, with a time range from 2 a.m. to 8 p.m., and then this SMS:

Weather forecast: we remind you that you can receive the weather forecast for FREE for ANOTHER 7 DAYS (then 25 r/week). Dial *111*4773# call

Excuse me, what about “it will turn off automatically after 7 days”? Regarding the code *111*4773# on the MTS website the following is written:

When you dial the command *111*4773#, the system automatically starts counting the second free week of receiving a weather forecast, provided when ordering a paid service.
http://www.nsk.mts.ru/discount/others/prognoz/

Just like that... It turns out that they will also sign up for the money automatically if you agree to a second portion of free cheese!

On the same page you can find a way to refuse this happiness (the girls on 0890 carefully hide it):

You can opt out of receiving daily weather forecasts in the following ways:
by sending an SMS message with the number 2 to the short number 4741;
typing from your mobile phone*111*4751# [call]

After dialing *111*4751#, the USSD response “request for refusal has been accepted” came, let’s see what happens.

Scam 2. Who should we deceive if not the youth? Rate Red Energy MTS positions itself precisely as a youth service, so I switched one of the SIM cards from the archived tariff plan to it, paying, as expected, 70 rubles for this pleasure.

There were no additional messages or SMS, however, in the details I saw the following:

Code: Select all "GOOD'OK bonus": Adding a Chat service: Adding a service "RED_NSK Group": Adding a service RED_ID: Adding a service

It turns out that when connecting, the operator still adds promotional services, which then, apparently, will become paid.

I don’t need these services, but *111*29# (disabling the “Beep” service) displays the message “Authorization error. Operation unavailable”, *111*12# (disabling chat) - the same thing.

Scam 3. Well, MTS partners are “content providers”, but in simple terms, crooks, do not lose heart before the New Year. Here, I just received it, I will reproduce it verbatim with punctuation marks omitted:

New Year's CONGRATULATIONS have been left for you. To listen, call 09409

After 18 minutes:

The service is paid. Tariff 81.28 rub/minute.

But someone else will call :(

Link