Paid communication services. How to find out what paid services are connected to your phone. What paid MTS options can be connected

Today, millions of people in our country use the Megafon network. The services provided by the company are varied and useful. Most of them are paid. But how to disable services on Megafon if they are not needed? You will learn about this from the article.

Getting information

The Megafon company makes every effort to create comfortable conditions for communication for its clients. Every year new services appear and the quality of communication improves. The subscriber can choose which of the offers to activate.

Paid services are of particular concern (Megafon knows how to disguise this well at the advertising stage). The subscriber does not use some of them, but money is withdrawn from his account. It often happens that a person activated a free service, but after some time it became a paid service. Few people succeed in tracking this process.

Do you have suspicions that money is unjustifiably disappearing from your Megafon number? Find out what services are connected - that's what you need to do.

Information can be obtained in one of the following ways:

Sending a USSD request

Each user has the right to check which services are connected. Megafon provides its clients with this opportunity. The easiest way is to send a USSD request. Dial *505# and make a call. After a couple of seconds, a message will be sent to your phone indicating all activated functions.

Sending SMS

Would you like to receive a message from Megafon? The services you have connected may also arrive in this format. We send an SMS with the text “Info” to number 5051. At the same second, the system will send a list of all activated subscriptions and services. This information is provided free of charge.

Call to operator

None of the previous methods solved your problem? Then you need to contact the operator and explain the situation to him. Perhaps the whole point is not only in paid services, but also in hidden subscriptions, which also eat up money. To contact the support service, dial 0500 and make a call. We are waiting for the operator's response. Those who are roaming should dial 8-800-550-0500.

Service "Service Guide"

Go to the official page of the Megafon operator and create your own account(if it doesn't exist). Enter your password and login to gain access to your “Personal Account”. From there you can manage all options. If necessary, the system will send you a list of activated services and paid subscriptions. You don't have to pay a penny for this information.

Megafon: services you can do without

Various amounts are debited from our mobile accounts every day. People who are used to carefully monitoring their communication expenses want to know where their money is going.

One of the most useless services is the “Answering Machine”. Rarely do any callers leave messages on it. It’s easier for him to call back later and talk to the subscriber personally. The cost of the “Autoresponder” service is 1.2 rubles. per day. So consider it. If you decide to disable the option, then dial *105*2900#.

You can also do without the “Living Balance” service. For the opportunity to see the status of your mobile account on the screen, you are deducted 1 ruble daily. There are other unnecessary connected Megafon services. How can I find out their list? You can use the “Service Guide” or make a request through the “Personal Account” on the company’s website.

How to disable services on Megafon: several ways

Are you tired of paying for options you don't use? Do you want to disable them? This is 100% the right decision. You just need to reduce the connected services (Megafon). We have already described above how to find out which of them are provided for a fee. Now you need to select unnecessary options and disable them.

Method No. 1

We dial 0500 on the telephone keypad and wait for the operator to respond. The manager will inform you about previously connected services and disable those that are no longer needed or of no interest.

Method number 2

We turn to the “Service Guide”. In this system, you can connect/disconnect any services, control your mobile account and request notification about its status. Dial *105# and make a call. We are waiting for a message to arrive at the number with further instructions.

Method number 3

We pick up the phone. We send a message to number 5051 with the text “info”. The response SMS will contain information about activated services and subscriptions. There you will also find instructions on how to disable them.

Method number 4

We go to the Megafon website by entering your username and password. Select the tab with the desired service. Next to the name are the ways to connect/disable it.

If you are worried that you may accidentally deactivate an option, without which the quality of the connection will deteriorate, then go to the nearest Megafon store. Be sure to take your passport and the contract concluded with the company with you.

"Stop content"

IN Lately More and more subscribers are expressing dissatisfaction with the fact that funds are regularly debited from their accounts. Forced services, SMS from short numbers, paid access - all this increases communication costs. Such situations arise due to the inattention of the subscribers themselves, who do not read the terms of the services offered to them. Third-party providers also add fuel to the fire. They wastefully hide information that services or subscriptions are provided for a fee.

The Megafon company has found a way to protect its customers from paid content and SMS services. Its employees have developed a special service. It's called "Stop Content". After activating this option, your phone will no longer receive messages from short numbers from unknown providers.

You can enable “Stop Content” in one of two ways:

USSD request

Dial *105*801# and make a call. After 2 minutes, a notification about the completed operation will be sent to your phone. You can manage the service on the operator’s official website in the Service Guide.

Personal visit to the communication salon

We put our passport and the contract concluded with Megafon in our purse. We go to the nearest company office. An experienced manager will activate the Stop Content function. This will only take him a few minutes.

Call to operator

Situations are different. Let's say you received a list of connected services. But along with unnecessary options, those without which the quality of communication would significantly decrease were deactivated. So what's now? You need to contact the operator and ask for help. There are several options here too. We choose the most suitable one.

There is a single contact number for customer support - 0550. You can call it free of charge and get professional help. This feature is available even for those who have a negative balance. However, getting through to a “live” operator can be quite difficult.

Megafon has allocated a special telephone line: 8-800-335-0500. The operator will answer you immediately and inform you on the issue of interest. You can dial this number from anywhere in Russia.

You will be able to contact the Megafon operator not only by phone, but also via the Internet. We go to the company’s website and select the “Help for subscribers” item. Click on the appropriate link. At the same second, the “Online Consultant” page will open on the screen. We study the information posted on it. Then we send your question to the support center, indicating your name, region of residence and email. Within a week, help desk specialists will send you an answer.

Finally

We hope that this article was useful for subscribers of the Megafon network. Services provided on a paid basis can be disabled at any time if they are not used. This way you will save money and calm your nerves.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in Home region, on whose territory the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days with a zero or negative balance Personal account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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- What do I need to have caller numbers identified?
  To do this, you have the Caller ID service; it allows you to determine the numbers of those who are calling you. The service does not require a connection and there is no subscription fee for it.
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- Why didn't I have a number?
  The number may not be identified if the caller has the Anti-AON service activated. Also, the numbers of clients of other operators or MegaFon clients of other branches may not be detected.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works when positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account and in the “Services” section, select Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If on another device Mobile Internet also does not work, contact the nearest MegaFon store with your identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised Payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use free service Pay for me.
  6. If you are a client of Sberbank and your bank card linked to a phone number, enter the required amount in an SMS and send it to the number or use the Sberbank-Online application.
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- How to stay in touch with a negative or zero balance?
  - For what period can I get details?
    You can order one-time details for one or several days, periodic ones for a calendar month, or receive a brief summary of all charges and payments monthly.
    
    Your details are stored for 36 calendar months (even after termination of the contract).
    
    If you have activated the “Periodic account detailing” service, then a detailed report is sent to your email once a month (approximately on the 10th of each month). You can get the report at next month after connecting the service.
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  - Why may not all information be included in the details?
    The subscription fee is charged in accordance with the Subscription Terms.
    
    To find out which subscriptions are connected, go to your Personal Account, select the “Services and Options” section, the “My” subsection, which will display a list of subscriptions connected to your number
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  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    The service is available to MegaFon subscribers at all tariffs and is provided both in the Home region and in roaming.
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  - - Your service has been automatically activated. S called me. You will receive a notification in the form of a missed call from the person who tried to call you, indicating the time and number of calls. The service is free.
    - Activate the Who Called+ service. You will receive SMS about a missed call or voice messages on the answering machine. When you connect “Who called+”, the “I was called by S” service will be automatically disabled.
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- Emergency help
  - How to call emergency services?
    Single call number emergency services:
    
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is mobile app"MegaFon" or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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  - Why doesn't my mobile Internet work while roaming?
    - There is not enough money in the account. Check your balance and top it up if necessary.
    - The phone does not find the network.
      Try restarting your phone and selecting the network manually. Go to the settings, find the “Network selection / Operator” item, select “Manual” or cancel “Automatic”. Select a network from the list provided. When the phone connects to the network, Internet access will appear.
    - In your phone settings, data transfer while roaming is disabled.
      Go to settings and check if mobile Internet is enabled in roaming.
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For the convenience of using mobile communication services, the Tele2 operator offers its customers to independently manage the entire list of additional services. The company's policy is that when choosing standard services According to the subscriber's tariff plan, no other paid options are activated without warning users.

The operator's clients have the opportunity not only to gain full access to personal settings by number, but also to deactivate any subscriptions if necessary.

How to find out what services are connected to Tele2

Obtaining a complete list of options activated by subscriber number is available in several ways:

Receiving information after sending a numeric request *153# , after which an SMS message will be sent to the sender’s phone with the names of all active services, their subscription fee and automated voice service telephones to disable them.
Access to information about all paid options is provided after calling the command *144*6# , after which an SMS message will be sent to the sender’s phone with the names of all active services, their subscription fees and telephone numbers of automatic voice services to deactivate them.
You can control your list of services directly on the operator’s website in the personal account menu in the tariffs and services section, where disabling options is free, and their re-activation can be charged according to the operator’s standard commissions (instructions for registering in your Tele2 personal account).
To obtain information about services, subscribers can always contact 24-hour support centers by telephone and use the system’s voice prompts or get advice from a specialist.
Find out about your expenses Additional services and services, customers can also directly contact the nearest sales and service office of the operator, where employees will personally provide the information of interest and provide technical assistance in setting up options.

How to disable paid services on Tele2

Video instruction

Deactivation paid services available in several ways:

Use of service telephones with automatic voice prompts;
Sending a direct command *152*0# to remove paid subscriptions, after which the subscriber must wait for an SMS notification and reboot mobile device;
Using the online menu personal page user on the site;
Contact help desk operator by one phone ;
Visit any official company office.

Removing options with a subscription fee is available at any time and regardless of the subscriber’s location through the self-service account:

To use your personal user profile, you must go through simple procedure registration on the company website.
An unregistered client needs to go to the official web portal of the company.
In the top menu bar, select the self-service section.
For unregistered subscribers, it is recommended to follow the link to receive a password from the system.
You must indicate your personal mobile number in the appropriate field.
Within a few minutes, the password will be sent automatically as an SMS message to the specified phone number.
You must enter the received security code in the password entry field.
After identifying the user data, the screen should appear Homepage subscriber
This profile will contain all the basic information on the client agreement (current tariff plan, the current balance balance and the connected services management section).
To remove all unnecessary options, the subscriber should go to their management section and disable the necessary ones manually.

We continue to discuss information about the services that the Megafon operator offers for additional connection to its subscribers. But today we will not look at information about certain offers, but directly at data on how to find out connected paid services on Megafon, because this issue is very relevant for most subscribers.

Service "My paid services" from MegaFon

To find out whether a specific phone number has connected paid services, any subscriber of this mobile operator has the opportunity to use a special service developed specifically for this purpose.

There are several ways to take advantage of this information support. For example, this could be making a call to short number. In this situation, the actions required to obtain up-to-date information should look like this:

Dial the number on your phone 0505 .
Wait until you are connected to the automated voice service.
Click on the “1” button, which will take you to the section with information data for your subscriber number.
Next, press “3”, which will take you to the section of connected services and options.
Press “2” to go to a subdirectory where you can find out exclusively about Megafon’s paid services.

It is important to note that within of this service There are other ways to find out the list of paid Megafon services, for example, sending messages. To receive up-to-date information, you must send text message to the number 000105 with any text of your choice:

5032;

In a response message, information about the connected services will be sent to your phone number.

Video instructions on how to permanently get rid of paid subscriptions on MegaFon

How to find out if paid services from MegaFon are connected via USSD combinations

It is also necessary to emphasize that there are special combinations of the USSD format through which you can obtain up-to-date information about specific services and options that were additionally activated by the subscriber or automatic mode operator to your phone number.

The use of codes is also provided as part of the service we discussed above:

If you dial the code *105*503# , in response you will be shown information about the list of paid options connected to this moment time to your room;
By typing the code *105*5032# , information about other services will be displayed in response.

Using the subscriber's personal account

One more the right way obtaining up-to-date information is the use of a personal account, which is a universal means of independent control over expenses for cellular communication, available to absolutely all MegaFon users.

In your personal account, you can not only find out information about current paid services on MegaFon, but also connect or disconnect them. However, in order to gain access to use the service, you must register with it.

Fortunately, this procedure is extremely simple and can be completed in just a few minutes. All you need is:

Visit the official website megafon.ru and follow the “Personal Account” link located in the upper right part of the resource. You can also immediately follow the direct link lk.megafon.ru.
Once on the next page, enter your phone number in the appropriate field.
Next, pick up your phone and enter the USSD format combination on it, which looks like this: *105*00# .
Once you receive the password in the message, enter it in the appropriate field.
Click on the “Login” button.

Once in the interface of your personal account, it will not be difficult for you to find the appropriate section dedicated specifically to additional options and operator services. There you will be able to identify and, if necessary, deactivate services you do not need, both paid and free.

Companies providing mobile communications, today offer subscribers a huge variety of services. Some of them are not included in the tariff plan and must be paid for separately, in addition to the regular subscription fee.
Unfortunately, competition and the desire to extract additional profit are pushing these companies to take not entirely honest steps in relation to their subscribers. A fairly common practice is to connect paid services without notifying the user. This leads to the depletion of your mobile account faster than usual and the need to constantly top it up for no apparent reason.

In order to find out where your money is going, you should check from time to time to see if you are connected.

How to find out if paid services are activated on an MTS phone?

MTS has provided several ways for subscribers to receive information about what services are connected to the number, which of them are paid and which withdraw excess funds from your account:

Dialing a short number *152*2# and then pressing the call button, after which you will receive an SMS with ;

Dialing a short number *152# and then press call, after which you will find yourself in the menu of connected services, where you need to select the appropriate item;

Registration in "Internet Assistant" MTS, where you can see the list of connected services in the section "Tariffs, services and discounts" using the command "Service Management";

Call the call center by number 0890 , where they will read you a list of connected paid services and, if necessary, help you disable unnecessary ones.

How to find out connected paid services in Beeline?

There is nothing easier than finding out what paid services are connected to your Beeline number and for what you pay a tidy sum every month. To do this you can:

Dial short USSD number menu *110*09# and wait for an SMS with a list of free and paid services;

Go to "Personal Area" on the official Beeline website and check the list of connected services;

- call technical support at 0622 , wait for the call center employee to respond and find out all the information you need from him.

How to find out what paid services are connected to Megafon?

You can find out about all paid services connected to your Megafon number in one of the following simple ways:

Send a request via USSD to the number *505# - the response message will list all activated services;

Send SMS to quick call number 5051 and wait for a response message with a list of connected services;

Call the call center and inquire about connected services by number 0500 , but you need to prepare for a long wait for a connection with an available operator;

Login to your Personal Area on the official Megafon website using "Service Guide", and look there full list existing services.

Using these methods, you can not only check which services are connected to your number, but also disable those that you do not need.