Why is the subscription on the megaphone not disabled? How to get rid of mobile subscriptions. Disabling Megafon's paid services via the subscription management page

This trouble has happened to many people: you don’t use your mobile phone, you don’t call or write to anyone - and the money disappears from your account somewhere. This is unpleasant, and depending on how much was filmed, it can also be offensive. The reason for this is most likely an activated subscription (and maybe more than one) to some paid service.

In this article, we'll look at how to cancel your paid subscription if you're tired of losing money from your account. We'll tell you how to unsubscribe. Megafon will be the operator on whose example the topic of the article will be revealed.

What is a subscription?

Let's start with general description what it represents this service. So, there is a category of content that is provided directly to the subscriber. These are a variety of melodies, pictures, jokes, horoscopes and other entertainment that the subscription operator sends to a specific user. In turn, funds are withdrawn from the latter’s account for using the service, which forms the cost of the subscription.

As for the initial form of interaction, in order for this service to be available, for example, on your phone, you need to activate it. The connection mechanism is as follows: you need to go to the service that offers this content and enter your phone number. After this, a special field for the code will be generated on the service side, which, in turn, is sent to your phone. Thus, to start using the service, you first need to enter the number and then the code sent to it. This, in fact, will confirm your desire to use the service.

Principle of withdrawal of funds from the account

The money that the subscriber pays for the services provided to him is written off gradually as the latter are used. In practice, this write-off is expressed in the form of regular payments, most often daily. For example, it could be 12 rubles a day or something like that. There are, however, subscriptions for 200 rubles a day. True, it is not profitable for operators to connect this: firstly, not everyone has a sufficient amount in their account, and secondly, the user will notice small contributions and turn them off later than in the case of 200-ruble payments.

In all other respects, the fee for the service is charged according to the same model as money for using any other option. So there's really nothing special about it. If you want to prevent money from going in an unclear direction, find out how to unsubscribe from all subscriptions and do it calmly!

"Secrecy" of subscription

The point of this service is to withdraw funds from the subscriber's account, in a sense, without proper notification to the person. This means that the service provider company does not always send an information message indicating that a paid subscription has been activated on a particular number. In fact, such a message can be shown to the user who orders the service. Due to this, a certain discrepancy arises: the person who ultimately pays for access to the content does not always know about it. Therefore, money is often withdrawn from the subscriber’s phone.

Who abuses subscriptions?

As you might guess, this option is often used by unscrupulous service providers in an attempt to withdraw additional funds from the subscriber. It is in their interests, of course, to do this as discreetly as possible, so that the owner of the phone number continues to use the services for as long as possible.

In addition, the operators themselves make money from subscriptions. Market leaders such as MTS, Megafon and Beeline do not neglect to give providers the opportunity to attract subscribers and at the same time make money from people who do not understand why they are being charged money.

It is to help those who have already fallen for the bait of subscriptions that this article was written. Here you will find information on how to unsubscribe. "Megaphone" will be the main example to illustrate the work of the operator.

How to protect yourself?

First of all, it should be noted: the best thing is not to issue any documents at all. paid services to your phone number. To do this, simply do not leave it on third-party sites, and then do not enter the code sent via SMS on these resources. Be aware: with the help of such a mechanism, some paid content may be imposed on you.

Let's go further: let's say it happened that you were forced to use another unnecessary service, and now money is constantly being withdrawn from your account in an unknown direction. What to do in this situation? It’s simple - we’ll tell you how to unsubscribe from Megafon’s unnecessary paid services. There are five ways to do this.

Personal Area

First of all, those wishing to terminate the provision mobile services subscribers are given the opportunity to disable unnecessary options through the mobile website. This is done, of course, in the “Mobile Subscriptions” section (Megafon). You can unsubscribe from each of the options listed there with a simple click. When you do this, a corresponding message will appear on the screen. Let us remind you that to enter your personal account you must log in using special code access - it is called by the command *105*00#.

WAP portal

If you have - Mobile Internet, and it is not possible to use it to visit the regular version of the site, you can do this using a special WAP service. It also contains a paragraph on how to unsubscribe from Megafon subscriptions. It is called “Your subscriptions”, and in it you will see, again, a list of services that can be disabled with a single click.

The advantage of such a portal is that even those without WiFi or 3G can work with it.

Application

There is another way to unsubscribe from Megafon subscriptions. Modem and high speed connection it does not require an Internet connection - all you need is the ability to install the “Mobile Subscriptions” application on your phone. With it, you can, by performing the simplest combination of actions, disable or connect new services aimed at providing content for mobile devices.

As written on the provider’s official website, the program in question is available on JAVA platform, that is, it can also be suitable for older mobile phones.

USSD requests

Of course, another answer to the question of how you can unsubscribe from Megafon subscriptions is short digital USSD commands. You can send them from any device - just like your old one mobile phone, so modern smartphone with a wide range of possibilities.

In order to find out what services your number is subscribed to, you need to dial *505#. The response message will then show you what options are available to you and therefore what you are paying for. this moment. Then, if you are looking for how to unsubscribe from Megafon, you just need to know the code for each service. There are quite a lot of them - they are all on the operator’s website. In addition, these codes can be seen in a message that will be sent to your phone. They look like this: for example, to deactivate “Video Mail” you need to dial *105*2310#; and to cancel the “Who called?” service. - *105*2400#.

SIM menu

Another way to unsubscribe from Megafon is special menu SIM card, which can be called, again, from any device connected to the network. To manage the options that interest us, you need to go to the “Subscriptions” section and see exactly what services are available to you. Their cost should also be indicated there.

Therefore, if you would like to stop receiving information from one (or more) of these, simply go to the services page and click “Opt Out.” In general, when compared with others, this is the easiest and most accessible way to unsubscribe from Megafon subscriptions.

Popular subscriptions on Megafon

For those looking for how to unsubscribe from Megafon, it will be useful to know some of the most popular services that the operator and content providers are trying to push on every subscriber. In particular, we are talking about “Replace the dial tone” (you can turn it off with the request *105*9000#), “Answering machine” (deactivated through the combination *105*1300#), “Promised payment” (*105*2800#). What all these services mean can be found in tariff plans and options offered by the operator. As for how to unsubscribe from subscriptions, Megafon gives clear instructions on this matter, which we described above.

Should I refuse?

In general, the instructions described in this article are intended for a user who is clearly sure that he wants to refuse additional services(subscriptions). That being said, if you are truly interested in the information that some of them provide, you can keep this subscription. Moreover, you have the opportunity to see the cost at which the service will be provided. If it is too high, nothing prevents you from reading our article on how to unsubscribe from Megafon and follow the steps indicated here.

Almost all operators mobile communications impose on their users a variety of paid services or subscriptions. For example, subscriptions may already be installed along with a new starter pack or a promotional tariff plan. As a rule, there are no monthly fees for such subscriptions for a certain period. But then money begins to be written off from the balance for using such services.

MegaFon usually provides paid subscriptions to customers initially on a free basis. Their free period ranges from two weeks to a month. If you do not get rid of your subscriptions before the end of the test period, the subscription fee will begin to be charged automatically. You can check subscriptions from MegaFon using different methods, and this article will allow you to familiarize yourself in detail with all the methods.

How to view connected subscriptions on Megafon

Before disabling subscriptions, you should familiarize yourself with their list and the terms under which they are provided. You can check the availability of active subscriptions from MegaFon using the following methods:

  • Using a ussd request;
  • Via SMS messages;
  • Using the Internet;
  • Find out details by phone

Now in more detail on each point.

Verification via ussd request

The subscriber can use the Service Guide by entering a special code on the phone. To do this you need to dial *105# and make a call. After this, a menu will open on the screen. In order to view subscriptions, you should dial the number 1 in the menu, which will allow you to go to your personal account. Next, you need to enter the number 4, which is responsible for the services section.

Further actions of the client will depend on what data needs to be obtained:

  • Number 4 is responsible for the entire list of subscriptions and services included on the SIM card. The list comes in an incoming message;
  • Digit 2 – allows you to view only those subscriptions that the subscriber has the right to disable;
  • Number 3 – allows you to view information on subscriptions that are provided on a paid basis. The list is sent to the device as a message.

Subscribers can also use the combination *505# . With its help, you can find out information about paid and connected services from MegaFon.

Negative balance? No problem! Use the MegaFon service!

Checking information via SMS

The subscriber can receive information about all paid subscriptions using a SIM card by sending the word INFO or INFO to 5051. The list will be provided in the form of a message.

Checking using the Internet

To check online, you will need to log into your personal account on the company’s website. If you are logging in for the first time, you need to register in your account and receive a login password on your phone, which can later be changed to a more convenient one. It is worth noting that for authorization you should write login () and the received password. To obtain a password, you can use the request and dial *105*00# on the device .

After logging in, you will be presented with an account menu. The subscriber should go to the tab with services and options. After this, the entire list of activated subscriptions will appear on the screen. Also in this window, the client can view the description of options, cost and, accordingly, disable unnecessary subscriptions.

Subscribers can also find out about paid subscriptions through a special portal by clicking on the link, they will need to register and log in http://podpiski.megafon.ru/.

Receiving information by phone

This method is not the fastest or easiest. You should carefully listen to the instructions of the robot voice menu and select the necessary items. To make a call, you need to call 0505. Next, press number 1, which will allow you to find out information on the SIM card, and then number 2 to go to the menu with services and subscriptions. After this, you need to listen carefully to the informant and follow the recommendations.

How to disable paid mobile subscriptions

There are many methods to deactivate paid services. They are similar to those described in the service verification paragraph. Below are methods that allow you to get rid of obsessive subscriptions that contribute to the disappearance of money on your balance.

Disconnection via the Internet

To do this, you will need to log into your personal account on the MegaFon website. Next, you should go to the services tab and go to services and options. In the menu that appears, you can view the entire list of active services and a short description of them. To disable, you only need to press the key that corresponds to deactivation. It is indicated next to each service.

You can also disable it through the company's subscription portal. You can enter it by following the link http://podpiski.megafon.ru/. In it you can both unsubscribe from unnecessary subscriptions and add new ones. To deactivate unnecessary services you should go to the “Unsubscribe” section.

Disable via SMS

This deactivation method is an alternative if you cannot do the procedure via the Internet. The subscriber will need to write the word STOP or STOP and send it to phone 5051. In response, the client will receive the entire list paid subscriptions And short description to disable each of them.
You can also disable subscriptions by sending the word STOP or STOP to the number from which the service activation notification came.

Disabling by ussd request

Each tariff, option, subscription has its own service combination. With their help, you can disable a specific subscription. Also, the subscriber can receive the entire list of active subscriptions and commands for deactivation if he uses *505# on the phone . This input is a trip to disconnect via SMS.

Disabling via the SIM card menu

Almost all new SIM cards have their own menu. In order to find the SIM card menu, go to the menu of the device itself and find “Megafon PRO” or “SIM Tools”. If there is no such item, then the SIM card is old and can be exchanged for a new one at the company salon.

To check subscriptions through the menu, you should go into it, go to the MegaFon tab and then go to services. Then select subscriptions and go to activated on the SIM card. Then the device will receive an SMS with information about subscriptions and disconnection methods.

If you can’t disable any of the points described, then it is recommended to go to any MegaFon office and have specialists disable unnecessary ones themselves. You can also ask the operator for help help desk by phone 0500.

How to set a ban on subscriptions

MegaFon subscribers can protect themselves from connecting and receiving paid subscriptions. For this purpose, there is a special service called “”. The service allows you to block any communication methods that are sent to short numbers. Thanks to this, the client will be able to protect himself from connecting to paid services. It is worth noting that this option is provided for subscribers in the Moscow region.

Other clients can use services from the company such as “Ban paid services", provided for subscribers of the Central region. “Prohibition of advertising services”, available for activation for subscribers of St. Petersburg. For residents of the Volga region, there is the option “Ban from sending entertainment SMS”. And the MegaFon Ural service will make it possible to ban paid content short numbers. More detailed information about the services can be found on the company’s website or obtain information from MegaFon employees.

Clients can activate “Stop Content” using the following method:

  • To enable the ban, you will need to enter *105*801# on your phone. and make a call to send it. After some time, a message will be received with information about the successful activation of the service.
  • You can also activate the option in the subscriber’s personal account on the company’s website, in the services section.
  • Specialists from MegaFon branded salons will also be able to enable a similar service.

If the option has become unnecessary, then you can easily disable it through your personal account or dial the request *526*0# and make a call. The subscriber is notified of the disconnection via SMS. Please note that the service does not work in roaming.

How to connect the necessary subscriptions. MegaFon Mobile Subscriptions service

If necessary, subscribers can independently activate a service such as Mobile Subscriptions. With this option, clients will be able to receive fresh and relevant news on various thematic areas for little money. To use it, simply select the subscriptions you are interested in and confirm your choice.

You can issue such subscriptions and connect them to a SIM card using the following methods:

  1. Using your personal account, in the services section, find “Mobile subscriptions”.
  2. You can subscribe through the SIM card menu;
  3. You can use the application that is installed on the device.
  4. Send a message by phone 5051.
  5. Use the special combination *505#digit# and a call, where the number is the unique number of the selected topic.

Using this option, you can receive information via SMS, mms or via a mobile application.

Subscribers who have activated this service will receive information data in the time interval from 9 to 21 hours. The service is not provided free of charge. The cost directly depends on the information flow used, and the price for activation is already included in the subscription fee.

  1. Disable through your personal account in the section with services and options.
  2. Use the SIM card menu to deactivate.
  3. Refuse information in the mobile application.
  4. Send a message in the body of the letter, indicating the word STOP XX, where XX is the information subscription number. SMS is sent to number 5051.
  5. The last method to disable is to enter the code *505#0#XX# , where XX is the subscription number.

Every day the number of subscribers complaining about missing money from their phone accounts is growing. According to the stories of victims, the theft of small amounts is the work of mobile operators. However, such stories often hide the user’s independent connection, without his knowledge, to a paid subscription. As a result, funds were withdrawn from his account for receiving certain information provided by this service.

If a situation of this kind arises and you do not want to give your own money for information that is not necessary, we will tell you how to disable subscriptions on the megaphone.

Among other things, you will have the opportunity to personally familiarize yourself with the list of all subscriptions that are connected to Megafon.

Disabling Megafon subscriptions using your Personal Account

An extremely handy and clearly presented method for disabling subscriptions on Megafon is the Service Guide Personal Account. When you log in, you will be presented with all your connected subscriptions, which you can immediately deactivate.

Control personal services in "Service Guide" is characterized by a wide range of possibilities. We have already presented detailed instructions for disabling paid services on Megafon - it remains available to you now.

Disable paid Megafon services through an operator

This method is characterized as extremely universal: to use it, you do not need to have access to the Internet. All you need to do is make a phone call 0500 , wait for a connection with the Megafon operator and use it to disable paid services on Megafon that you do not need.

As soon as the operator contacts you, describe to him the current circumstances and ask a question regarding the list of paid subscriptions that you have activated. A Megafon specialist will assist you in resolving the current situation.

The operator will ask you about the passport details of the person for whom the SIM card was registered, so you must have access to your passport.

Disabling a subscription on Megafon through the service menu

On your phone, go to the Megafon menu. With its help, you will be able to disable the Kaleidoscope service and all kinds of information that is not of particular interest to you.

First go to the Megafon menu, then – Broadcasting, then – Disable. The same operation can be performed via SMS messages. Using this menu, you can access the management of a number of services, so it’s worth noting it for yourself.

Disable paid services through the Megafon communication salon

The most win-win option for disabling all subscriptions that are not necessary is to visit a salon located a short distance from you cellular communications operator. Here you will also need to have a passport confirming your identity, as when talking with an operator.

Upon entering the salon, contact the services of a consultant, asking him to disable existing paid mailings. A company specialist will assist you in resolving this situation.

The most negative factor in subscriptions is the lack of notification about a decrease in the phone balance, which requires a systematic check of active mailings through the Service Guide.

If you detect inexplicable debits from your account by Megafon and want to find out the reason for this, we recommend that you read our review, which presents probable reasons, as well as options for their elimination.

It is by chance that funds are regularly debited from your account for active paid services and services assigned to your number. A logical question arises, how to disable subscriptions to Megafon? Let's look at all the ways to deactivate paid services.

Checking Megafon subscriptions and getting information about services is quite simple; you need to dial *583*2# from your phone and press the call key. The smartphone screen will display reliable information about the options connected to your number. The verification will take a minimum of time.

How to disable paid subscriptions

You can learn about subscriptions and unsubscribe from them using:

Using USSD request

You can disable paid subscriptions by typing simple commands. For example, to deactivate your answering machine and voicemail, you must enter *105*1300#, animated mail - *105*2310#, melody instead of the usual dial tone - *105*9000#, mobile data transfer - *105*1400#, control of incoming calls - *105*2400#, always I’m in touch with you - *105*2500#.

Via SMS message

Another way to disable subscriptions, but this time through a message. To deactivate active services, you need to send an SMS with the text “STOP” to the short number 5051. After that mobile subscriptions will not be deleted, but will be sent to the registered number detailed instructions, thanks to which you can deactivate unnecessary services.

Through “Personal Account” on the MegaFon website

Many users find this method to unsubscribe from all subscriptions the most convenient. First you need to register on the official website: enter your phone number and personal data in the registration fields, after which a password will be sent to your cell phone to enter your “Personal Account”.

To delete activated options In the main menu, go to the “Service Management” tab and select “Disable all mailings.” You can also view and control the consumption of mobile funds in your personal account.

Through the My Portal service

The most common reason why subscribers begin to wonder how to disable Megafon subscriptions is the disappearance of funds from personal account phone. Yes, unfortunately, none of us subscribers are immune from imposition mobile operators their paid services.

Often additional paid services are included in tariff plans, or the operator simply offers to connect some new option under the guise of a bonus. These are so-called shareware services. The first time (usually 14-30 days of the trial period) you actually use it for free, but if you didn’t have time or forgot to turn it off, the operator begins to charge a subscription fee for the service.

Therefore, as soon as you discover that money has begun to disappear from your personal account, the first thing you should do is check whether you have connected paid services. If you don’t know how to do this, then this article will help you. And from this review you will learn how to disable Megafon subscriptions and deactivate paid services from the operator.

How to disable paid services and Megafon subscriptions via the Internet

The easiest way to get rid of paid operator services is through your “Personal Account” - lk.megafon.ru. To enter it you will need a password, which you can get by typing the command ✶ 105 ✶ 00 # on your mobile phone. Enter your Megafon phone number as your login.

IN " Personal account» you will not find information about existing subscriptions. An Internet service is designed to manage them moy-m-portal.ru.

To unsubscribe from existing paid subscriptions, go to moy-m-portal.ru/moi_podpiski. Here you will see a list of subscriptions connected to your number and you can easily disable them by clicking the button "Unsubscribe".

To access the list of subscriptions on the website moy-m-portal.ru, you need to access it via the Megafon mobile Internet. Otherwise, the site will either be unavailable or will inform you that you cannot use this service.

How to disable Megafon subscriptions via SMS

If you have problems connecting to the Internet, then this method of disabling paid subscriptions is perfect.

To unsubscribe, you need to send to free short number 5051 messages with the text STOP (or STOP) and a unique subscription code.

For example, to disable a subscription "Unlimited dating", you need to send an SMS with the text Love Stop to the short number 5022 or dial the command ✶ 561 ✶ 0 ✶ 9218 #.

How to disable Megafon services and subscriptions via USSD commands

Let me tell you: there is no universal USSD combination that, by typing, would immediately disable all existing paid subscriptions or Megafon services. Therefore, each service or subscription is disabled separately by entering a unique key combination corresponding only to it. Moreover, many paid subscriptions do not have USSD commands to disable them at all. They can only be deactivated via SMS or through the mobile Internet service moy-m-portal.ru.

Since there are a huge variety of paid Megafon subscriptions and services, USSD commands for disabling only the most popular ones will be given below. For convenience, all combinations are grouped into categories.

  • USSD combinations for disabling paid entertainment services and subscriptions:
    "Kaleidoscope"(news and entertainment service) - ✶ 808 ✶ 0 #

    "Change the horn"(music instead of beep for incoming calls) - ✶ 770 ✶ 12 #

    "Personal beep"(music instead of beep for outgoing calls) - ✶ 660 ✶ 12 #

  • USSD commands to disable paid options for calls and SMS:
    "Unlimited communication"(for calls within the network) - ✶ 105 ✶ 0082 ✶ 0 #

    "Call yours"(for communication with subscribers tariff line“Warm welcome”) - ✶ 105 ✶ 1132 ✶ 0 #

    "Unlimited SMS"- ✶ 456 ✶ 6 #

  • USSD combinations to disable additional communication services:
    "SuperAON"(determinant hidden numbers) - ✶ 502 ✶ 4 #

    "Black list"(barring incoming calls from certain numbers) - ✶ 130 ✶ 4 #

    "Megafon.Mail"(Email):
    disable the “light” version - ✶ 656 ✶ 0 ✶ 2 #
    disable the “full” version - ✶ 656 ✶ 0 ✶ 1 #

    "Living Balance"(balance on phone screen) - ✶ 134 ✶ 0 #

  • USSD codes to disable paid roaming services:
    "Fell yourself like at your own home"(cost of communication services in roaming in Russia at home rates) - ✶ 570 #

    "All Russia"(free incoming and inexpensive outgoing calls when roaming in Russia)
    - ✶ 548 ✶ 0 #

    "Crimea" (profitable calls, SMS and Internet when in Crimea) - ✶ 105 ✶ 1037 ✶ 2 #

    "Internet in Russia"(Internet without paying for traffic when traveling around Russia) - ✶ 105 ✶ 0042 ✶ 0 #

    "The whole world"(free included in international roaming) - ✶ 131 ✶ 0 #

    "Around the world" (minimum price for incoming and outgoing calls in international roaming) - ✶ 105 ✶ 708 ✶ 0 #

    "Vacation online"(mobile Internet in international roaming without subscription fee) - ✶ 105 ✶ 0060 #