Disabling services in MTS. How can I disable all paid services on MTS, except the Internet? How to disable MTS paid services by calling the operator

Almost all mobile operators provide their subscribers with a number of additional services. Sometimes these options are enabled automatically, sometimes the subscribers themselves do it. It often happens that people can connect them, use such options once or twice, and then simply forget about them. But, nevertheless, a subscription fee for using additional services exists and is regularly withdrawn from the user’s account. In another case, the subscriber will want to change the operator, knowing about all the connected services. But you don’t have to make such drastic decisions; you can simply turn off all MTS services and stop paying extra money for what you don’t use.

Funds can disappear from your account for various reasons. It is possible that one of them is a fee for additional services. Before moving on to the stage of disabling them, it is worth checking which paid options you are connected. There are several ways to do this. Let's take a closer look at each of them:

  • Call the MTS operator at hotline. To do this, you need to dial the number 0890, the call is absolutely free, but you will receive all the information you are interested in.
  • If you notice near your home service center MTS, then you can safely go and ask for all the information there. To identify your identity, you may be asked for documents, but after verification they will provide all the information that interests you.
  • You can send an SMS message to short number 8111. If you are interested in absolutely all connected additional services, then you need to send a blank SMS message to this number. To find out about paid options, you need to write “1” in the text of the message, and to learn about free options, the SMS message should contain the text “0”.
  • Another simple way is to send the code * 152 * 2 # from your smartphone. In response, you will receive a complete list of options for which you pay money.
  • You can find out all the information in your Personal Account, where in the “Service Management” section you can find the entire list of provided and connected services.

Thus, after receiving information about the services, you will know exactly what and in what amount you regularly pay money. And if the funds are spent on paying for an option that is absolutely unnecessary for you, you should immediately disable it.

How can I disable additional services on MTS?

Before disabling all services in one click, it is advisable to study each of them. After all, it is possible that some option may be useful to you in the future. Do you use some of them regularly?

Disabling additional services can be done in different ways:

  • Through your Personal Account. This service allows all subscribers to monitor their tariffs, services and monthly expenses. There you can also disable all additional services. To do this, in the “Tariffs and Services” section, you need to select the option that needs to be deactivated and click the “Disable” button opposite it. To find out about the successful completion of the operation, a report will be sent to your mobile phone in which you will see a list of disabled services.
  • You can manage services not only with personal computer, but also with mobile phone. For this mobile operator MTS developed special application- “My MTS.” In it, like the Personal Account, you can also carry out various operations that relate to mobile communications. This method is much simpler than the previous one, because your cell phone is always at hand, so you can disconnect or connect any service instantly. Also, using the “My MTS” application, you can disable additional paid services.
  • If you call the MTS hotline at 0890, the operator will not only provide all the information, but will also be able to turn off everything for you unnecessary services.
  • You can disable paid services using USSD commands. At the same time, there is a code for the most common options. This method is the most accurate, because you will definitely know that you have disabled this particular servant.

How to disable all options using USSD commands?

  • To disable the "Beep" option, from your cell phone you should send such a request - * 111 * 29 #.
  • To turn off news, you need to dial the code * 111 * 1212 * 2 #.
  • To stop receiving horoscopes on your phone, you should send the following request: * 111 * 4752 #.
  • To disable the “SMS Smart” package, you need to press the symbols * 111 * 8649 #, the “Bit Smart” package - * 111 * 8650 #.

This list does not represent all the services that can be disabled using codes.

On the official MTS website you can find out more information about each additional option and how to disable it.

If you begin to notice that all the money is quietly leaving your account, then it is possible that your number has connected MTS paid options. This, of course, is not 100% true, as many people think, but it would still be a good idea to check their presence and, if desired, disable them. So, today we will talk about how to disable MTS paid services.

4 ways to disable MTS paid services

1 So, if you understand or see, find out that your number has any paid options and you don’t know how to disable them, then take your passport with you and go to the nearest official MTS communication salon and ask the consultant to politely tell you What is your money being debited for? Know that if you grumble and shout at an employee, then there will be minimal chance of understanding something; you will only ruin both the employee’s and yourself’s mood. If you do not agree with any situations, the employee can provide you with a claim form, where you can describe your situation and demand a refund, and perhaps they will return it to you. This method will not help you if the SIM card is not issued to you, see the following steps.


2 Next method is that you need to call contact center MTS by calling 8-800-250-0890 and asking a specialist to disable all options. Pros: It's really convenient, you don't have to do anything or go anywhere. But the main disadvantage is that you sometimes have to wait more than 10 minutes for an operator’s response.


3 You can disable paid MTS services and. If you have never been there, you must first register and enter the password that will be sent by SMS. Next, you can find out in detail what is included in your tariff.


4 Last method one of the most effective, since you will definitely understand that the service has been disabled, but you need to know which one is connected and know the combination to disable paid services. Below you can see the combinations for disabling.

How to disable paid MTS services using combinations

The list with combinations for disabling paid services will constantly increase and change, if you haven’t noticed any of them, but know them, add them in the comments.

*111*9009# — Disable SMS Smart package

*111*8649# — Disable Smart Bit

*111*8650# — Disable SuperBit Smart

*152*22# then 3 - Disable all subscriptions

*111*17# — Mobile Internet option

Do you want to know how mobile communications work? Watch a video

Operators cellular communications are trying in every possible way to increase their client base with new tariff plans, options and all kinds of additional services. Regarding the last point, very often various services are connected without the subscriber’s knowledge. It would seem that there is nothing wrong with this and additional functionality cannot be superfluous. But not everything is so simple, because many of these services are paid. As a result, a reasonable question arises - why pay more for completely unnecessary options? Of course, operators are interested in their customers using as many paid services as possible, but they also cannot provide for the possibility of disabling them, since this would greatly affect the loyalty of subscribers to their provider.

The ability to independently connect and disconnect paid services is provided by each mobile operator, including MTS. You can find out how to disable paid services on MTS in this article. The editors of the site have collected on one page all the currently existing methods of disabling paid services. We recommend that you read the entire article and then choose the most suitable option for you. If you do not want to read the entire article, you can read brief information. For detailed instructions, read the entire article.

  • brief information
  • You can check and disable paid services using the USSD command *152*2#. You can also send an SMS with the number “1” to 8111. Detailed description These methods and other options are given below.

How to disable paid services on MTS - 5 ways

As mentioned earlier, there are several ways to disable unnecessary paid services. There is no single command for simultaneously disabling all services connected to a subscriber’s number, and there is hardly any need for it. Among the connected services there may be those that you need. That is why, before disabling paid services on MTS, you need to find out which specific ones additional options you are connected. We have already written about this, so if you are interested in such information, check out this article. Although, some of the methods below involve the use of commands that first demonstrate connected services, and only then allow you to disable unnecessary ones. So, let’s not focus on this point and move on to the main topic of this article.

  1. USSD command. As mentioned earlier, there is no single command to disable all paid services. It would take too long to describe how to disable it separately for each option, and you would rather get confused than find the command you need. Over the many years of its activity, MTS has developed so many paid services that it is very problematic to consider them all in one article. However, this is not necessary. You can use the USSD command, which allows you to obtain information about all connected paid services and commands to disable each of them. To do this, dial the USSD command: * 152 * 2 # . A few seconds after sending this request, an SMS message will be sent to your phone, which will indicate the paid services connected to your number and the commands to disable them. All you have to do is use the commands provided and disable unnecessary services. In a similar way, you can find out about free services on your number. Only in this case, use the USSD command: * 152 * 1 # .
  2. Sending an SMS message. This method practically no different from the previous one, only here the request is carried out by sending an SMS message. To receive information about connected paid services and commands to disable them, send an SMS with the number 1 to 8111. Similar to the previous method, you will receive an SMS message with the necessary information.
  3. Personal Area MTS. Despite the fact that this method is third on our list, it is not inferior to the options described above. Moreover, it is much more convenient. All you need to do is log in to the self-service system, after which you will be able to familiarize yourself with all the services connected to your number and disable unnecessary ones. We have already told you, so if you are not yet registered in the self-service system, you can read this article and go through a simple authorization procedure. After logging into your personal account, select the “Tariffs and Services” section in the main menu. Next, open the “Service Management” tab, where a full list of services connected to your number will be presented. All that remains is to decide which of them are unnecessary and disable them. You don’t have to type any additional commands; the deactivation takes place directly in your personal account. By the way, if you use a phone to access your personal account, it is better to install the special MTS Service application, which will make working with the self-service system even easier.
  4. Call the contact center. It is also possible to disable paid services on MTS by calling the customer service center. It's pretty effective method, but you can’t call it the most convenient. Everyone knows that sometimes it is very difficult and you often have to wait a very long time for a response from a contact center specialist. If this factor does not play an important role for you and you want to get advice on disabling paid services from a specialist, then call 0890 or 8 800 333 08 90 . Next, follow the prompts of the autoinformer, which will tell you which numbers you need to press on your phone to connect to the operator.
  5. MTS communication salon. Today, in every city there are several MTS communication stores, where you can get any help regarding the use of the products of this operator. It is enough to have an identification document with you and the salon employee will inform you about the connected services, and also disable them if you want.

This is where we will end this article. Now you know how to disable paid services on MTS. All of the above methods are completely free and will take a minimum of your time. By disabling unnecessary services, you can significantly reduce your mobile communications costs.

If you find that money has begun to disappear from your account, and you don’t understand where, then it’s worth checking the list of connected paid services and, if necessary, deactivating them.

Checking connected services on MTS

Before you disable anything, you should find out what options your money is going to pay for. You can check the paid subscriptions of your MTS operator as follows:

  • Send an empty SMS to 8111. You will receive a response message with a list of all connected services: paid and free. In response to an SMS with text 1 you will receive a list of paid options, an SMS with text 0 - a list of active free services.
  • You can check using the USSD command *152#. Dial this number on your phone, then select “Your paid services” in the menu that appears. You can bypass this action using the direct service command *152*2#. Next you can choose: find out about connected paid subscriptions or get information about paid services. In response, you will receive an SMS with a list of connected services and detailed instructions how to disable them.
  • Use your “Personal Account” at login.mts.ru. To register, you will need to enter your phone number and password from SMS; there is also an authorization method via social media. After logging into your personal account, go to the “Tariffs and Services” section, then select “Service Management”, you will be redirected to a page with a list of connected options.
  • Install the “My MTS” application on your smartphone. It is available on Google Pay (for Android versions 2.3 and higher), App Store(for iOS 7.1 and higher) or Windows Store (for WP 8.1 and higher). In the main menu of the application you will find the “Services” tab, there is a list of all connected services.

Disable via USSD command or SMS

There is no single combination that allows you to deactivate all paid options at the same time, but most of them can be disabled manually one by one. For deactivation, certain USSD commands, short codes and numbers are provided to deactivate services via SMS. The table contains common paid operator options mobile network MTS and ways to disable them:

Service name

Disconnection method

Combination *111*29#

They called you

USSD commands *111*38# and *111*338#

Everywhere feels like home

Request *111*38# or SMS with text 33330 to number 111

Child under supervision

SMS with the text DELETE to 7788 (completely deletes your family’s data from the service)

Message OFF to number 6677, if you send an SMS with the code PACKAGE STOP to the same number, the option will be suspended and the debiting will stop subscription fee, the list of friends will be saved

On full confidence

USSD command *111*32#

All Russia

Key combination *111*895#

Call for free to MTS Russia 100

Message with code 8680 or USSD request *111*868#

Internet Assistant

Team *111*24#

Combinations:
*999*0*1# or *111*999*2# (with daily subscription)
*997*0*1# or *111*997*2# (for monthly subscription)

MTS Music
(MTS Music)

USSD command *111*9590#

Service request *111*252*2#

SuperBIT

Combination *111*628*2#

Command *111*62#

SuperBIT Smart

USSD request *111*8650#

Key combination *111*17#

Favorite number

Team *111*43#

Neighboring regions

Service request *111*2110#

Black list

USSD command *111*442*2#

Caller ID

Request *111*47#

Call forwarding

Keyboard shortcut *111*41#

Deactivation via mobile application

By using mobile application“My MTS” you can not only view the list of options, but also disable paid MTS services. To do this, follow these steps:

  1. From the main menu of the “My MTS” application, go to the “Services” section.
  2. A list of options will appear on your screen, with a toggle switch located opposite each of them.
  3. To disable the option, move the toggle switch to the OFF position.

Management through your personal account

Having gained access to your personal account on the operator’s official website, you can disable paid services on MTS using the following algorithm:

  1. From your personal account page, go to the “Tariffs and Services” section.
  2. Select "Service Management".
  3. You will be redirected to a page with a list of all connected services.
  4. Opposite each of them you will see information about the connection date and cost.
  5. To deactivate an unnecessary option, click on the “Disable” button opposite the entry.
  6. After the operations have been completed, you will receive an SMS message from the MTS operator with a report on the disabled options.

Personal visit to the office or call the operator

Some services of the MTS operator cannot be disabled independently, either through the “Personal Account”, SMS or USSD commands. Such options include, for example, “ Parental control" and "Content ban". You can refuse them only through the contact center, by calling the operator, or in a specialized MTS store.

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