Instructions for Vodafone Smart and Internet Passport. My Vodafone: installation, login, description of the main features My Vodafone personal account registration

My Vodafone personal account is an optimized online system and a mobile application of the same name that allow a mobile operator subscriber to independently manage his number, tariffs, services, and expenses. Thanks to the self-service system, all actions are completed quickly, without the help of a Vodafone support operator. What is a MY VODAFONE personal account, how to register in the system, get authorized and start using all the capabilities of the platform - this will be discussed in this publication.

Registration in the My Vodafone system

The first step to start registration will be to visit the official Vodafone Ukraine website using the link: vodafone.ua. On the main page find the column "MyVodafone» . It is located in the header of the screen. At this point, click on the hyperlink “Internet Assistant” (this is the second name of the “My Vodafone” system), which will be the registration field for subscribers of the “Advance Pay” tariff.

To register a new personal account you will need to complete the following steps:

  • Type in order in the empty fields login(mobile phone number of a Vodafone subscriber in the format +380XX XXX XX XX). For 3G Internet users, instead of a phone number, it is allowed to indicate a personal identifier (it can be clarified by a Vodafone support specialist or a store employee);
  • Invent and indicate password– it is recommended to generate a password from uppercase and lowercase letters and numbers. The number of characters in the password is from 8 to 24;
  • Repeat password;
  • Specify E-mail address– this is the active e-mail to which notifications will be sent;
  • Enter another phone number, which is different from the one used in the login. This can be the current phone number of the second SIM card, home or work number;
  • Read the text of the “Agreement” via the hyperlink, and agree with its points, click the option "Register".

An SMS with a text about registration will be sent to the subscriber's mobile phone. The message may contain a code that must be entered in a special field on the website. By following the system prompts and completing registration, the possibilities of the online system open up. A notification of registration will also be sent to the specified email.

You can register in the My Vodafone system in the mobile application of the same name. All you need to do is download it toGoogle Play orApp Storefor your gadget, and after launching the utility, register in the same way.

Login to your Vodafone account

Now let’s look at the authorization (login) page for the online workspace “My Vodafone”. An easy way to re-enter your personal account is to go to the web address: ihelper-prp.mts.com.ua/SelfCareUA/Logon. A brief description of the system will open "Internet Assistant" with its capabilities. There is a separate authorization field in the right footer of the page. This is what is needed to log into the system.

How to log into your Vodafone Ukraine personal account:

  • Specify your login (phone number registered during registration);
  • Password;
  • Click the “Login” button.

You are logged into My Vodafone. Now you can carry out the required operations using your phone number. If you have lost your system password, it is recommended that you click on the “Forgot your password?” link in the authorization field. The password recovery widget will load. It contains the telephone number of the owner of the online account, the code word, and the “Recover Password” button is pressed. Recovery instructions will be sent to your mobile number. Follow the operator's prompts to log into your account.

2. In the upper right corner of the screen, click on the button "Fai da Te"

Then a window will appear where you need to click on the black button "register"


3. On the page that appears in the field Inserisci il tuo numero di telefono enter your Vodafone number starting from 34 and press "Conferma Numero"

4. Receive an SMS to your Vodafone number with a confirmation code.

5. In the fields that open, enter your e-mail and password to log into your account. The password must contain at least 8 characters, 1 lowercase letter and 1 uppercase letter.

6. An email will be sent to your email containing a link to complete registration. Follow the link and start working with your office!

Switch to Vodafone 25 tariff plan

1. Log in to your personal account on the website Vodafone.it. Choose a section Promozioni Attive In chapter La Tua Sim:

2. Login to section Cambia il tuo piano

3. In chapter Cambio Piano Telefonico check the box next to the tariff Vodafone 25 and press the button conference

4. Your Vodafone number will receive an SMS notification about activation of the option, the tariff will also change in your personal account, now this option will be located in the section Servizi e romozioni attive – Piano della SIM

The Euroroaming company thanks you for using Vodafone SIM cards and wishes you successful travels!

Registration and login to your MTS personal account (assistant) are currently becoming increasingly popular.

In the first years of the emergence and spread of mobile communications, it was problematic to carry out transactions with your own subscriber number of the network; it was necessary to make several stages of connection with voice control, through a service support number, or to personally visit the operator’s representative office. It was necessary to provide personal passport information; it required more time, which created some inconvenience. The MTS personal account (login and registration are extremely simple) makes most operations more visual and simple.

Now all cellular network operators have proven technologies to provide such capabilities. The only thing required for this is a computer, Internet access and an SMS code that will be sent when you log into your MTS assistant personal account. This opens the entire control panel and available operations for the service.

In order to log into your MTS personal account (Internet assistant), you should follow the appropriate link:


For MTS Russia, the login page looks like this:

The principle of logging into your personal account in Belarus and Ukraine is similar.

Registration in your MTS personal account (Russia, Belarus, Ukraine)

To register your MTS personal account, you must first go to the official website of MTS Russia. For other countries:

Login by phone number (registration) to MTS personal account occurs according to the following scheme:


A password will be sent to the entered phone number, which must be entered into the authorization window. You can get the password using USSD command *111*25# . This method is suitable if the password for your MTS personal account has been forgotten or lost.

Available options when using your MTS personal account

When you log into your MTS personal account, a page will open with available sections for obtaining information about the company and personal details of your subscriber profile, as well as available management functions via the Internet.

In addition to providing accurate information about the status of your personal account, there is a wide variety of available functions and operations:

  • number management is an important section of the account, where there are basic options for obtaining details of MTS calls, calls made, changing the tariff plan to another, installing and configuring the mode of forwarding incoming calls or blocking a number;
  • service management - managing connected services on a number, enabling new ones, etc.;
  • payment management - all necessary and additional functions related to a personal account. In addition to the ability to check recent payments, there is a service “ Autopayment", customizable. Option " Easy payment" allows you to use the company's subscriber number account, you can pay for services (MTS Bank), loans and make other payments from the personal account of the MTS assistant.

One of the most useful informative sections is “ Details of MTS expenses". You can access this section by opening the tab “ Cost control"(on the left under the balance).

Here, in the settings, you will need to set the period of the requested information about the calls made and the method through which you need to provide the report - through a letter to an e-mail box or in the account itself, after waiting some time. A printout is provided for calls made no later than 6 months ago.

Donate points through the MTS website (Personal Account)

For subscribers of the mobile operator MTS, a standard opportunity is provided to transfer points to the menu “ Give points". To do this, in your MTS personal account (login and registration must already be completed), in the section on the right " MTS bonus" you need to click “Give points”. A page tab will open where you first need to enter the recipient’s phone number, then the number of points, then check the box “ I accept the terms of the promotion" and press the button " Continue".

By registering in your MTS personal account, you can access not only detailed information about the status of your personal account, but also many useful functions for managing and paying for services remotely.

The My Vodafone system and Personal Account, which the user can access by logging into it, is designed for self-service and operates via the Internet. Subscribers logged into the Vodafone Personal Account can take full control of their own number, options and tariff plans. All procedures in your Personal Account are performed very quickly, simply, completely free and around the clock. This article provides a description of the Vodafone Ukraine Internet assistant, and also studies the registration and login to your Personal Account.

About the Internet Assistant

A personal account in the Vodafone system allows users to:


The functionality of the Internet assistant is more than extensive, which is very convenient for Vodafone customers. Not so long ago, for almost all the issues described, you had to call the Vodafone customer support center, but today the subscriber can completely switch to self-service.

Vodafone Personal Account Registration

The operator Vodafone Ukraine is constantly working to simplify the form required to complete the registration procedure in your Personal Account. Recently, a mandatory element was the PUK code, written in the documents attached to the starter package. It was quite easy to lose it, so many of the company’s clients had problems registering in their Vodafone Personal Account. The result was a call to the service center, which is not always accessible by phone.

In addition, the registration form required an obscure verification code, which most users did not guess the first time.

Important! The operator tries to avoid the described difficulties by constantly working to improve the Personal Account. The previous registration form is still available on the site, but you can now use its new and more convenient option.

What you need to enter in the form to register in your Vodafone Personal Account:


It is possible to register an additional telephone number for communication. After this, all you have to do is click the “Registration” button.

How to log into your Personal Account

In order to log in to your Vodafone Personal Account after completing the registration procedure, you must click the “Login” button and log in using your phone number and the previously set password.

The system from Vodafone Ukraine Personal Account supports three languages: Ukrainian, Russian and English.

Using the service does not consume Internet traffic and does not charge additional funds from the subscriber’s account.

Sections of your Personal Account and security

Clients' personal data is protected using an encrypted communication channel. 128-bit encryption prevents third parties from accessing personal information. These safety measures are extremely important.

The list of other precautions includes notifications sent by the system about all manipulations performed, for example, that the system was logged in. The entire history of visits to the Personal Account is saved, and the user will be logged out by default if the subscriber does not take any action within ten minutes.

In your Vodafone Personal Account you can easily find a menu consisting of several sections. The “Home Page” is necessary in order to control the status of your own account and the balance of activated options.

“Statistics” is an opportunity to order detailed call details, as well as the history of funds being credited.
“Tariffs” – information about all changes in tariff plans, the ability to change the tariff directly in your Personal Account.

The “Services” section allows you to activate and disable all options and set up call forwarding.

The “loyalty program” displays the history of accumulation and withdrawal of points, and also allows you to exchange them for what the client has chosen.

The “Profile” tab will allow you to block the number, if necessary. Here you can also configure the Internet Assistant itself and your Personal Account.

In the “Help” section, the user will find answers to almost all common questions.

Another option available in your Vodafone Personal Account is to transfer money to your mobile phone balance using a voucher or payment card.

Owners of smartphones and tablets can download and install the My Vodafone application. You can use it in the same way as the PC version of your Personal Account. A clear advantage of the program is the ability to carry out any action in the system even when the user does not have access to the computer.

An extensive coverage network, high-speed Internet anywhere in the country and optimal packages for monthly use - these are the factors that users of the Vodafone Ukraine operator usually choose. But the company continues to develop, and over the past few months it has radically updated its tariff plans, which will please its regular customers.

Traditionally, the former MTS operator offers several packages for both prepaid subscribers and contract users. Tariffs offer a wide range of options, providing the optimal ratio of Internet traffic included in the subscription fee, minutes when calling to other networks and, of course, absolute unlimited within the network. Therefore, each subscriber can choose the option that best meets your requirements, volume of calls and use of mobile Internet access.

Among the most popular packages among consumers we can confidently name Red S and Light. Today these are the most affordable options that provide unlimited communication and the necessary minimum of Internet traffic.

Switch to Vodafone from MTS

Subscribers who purchased SIM cards from the MTS operator are often interested in the question of how to switch to Vodafone, because now the company provides services under this brand.

In fact, absolutely all MTS clients were automatically connected to the services of the Vodafone operator, because in essence the network remained the same, although the corporation made significant changes:

  • Rebranding allowed the company to reach a fundamentally new level: Mobile TeleSystems acquired a license to launch 3g Internet access.
  • At the same time, with the support of the British operator, a whole package of additional services is being launched.
  • The coverage map and technical equipment are being modernized and improved.

Obviously, the transition to Vodafone Ukraine allowed more subscribers to appreciate the new level of communication and Internet provision using the MTS network.

Subscribers of other networks had the opportunity to qualitatively change the use of mobile phones. In this case, switching or purchasing an additional SIM card is inexpensive: the cost of the package depends on the usual conditions of the monthly subscription fee.

Basic tariff plans

Today Vodafone offers tariffs according to a standard scheme: for prepaid and contract subscribers. Traditionally, prepayment allows you to choose one package from a wide range of packages, while contractual terms are designed to benefit the use of communications in large volumes.

Vodafone offers contract communication services in the Red package with a monthly payment of 150 UAH. or 1500 when paying for a year of use. As a rule, this option is chosen by businesses, since this tariff will benefit from conversations with communication users of foreign operators.

Prepaid communication has more options:

  • Light is the most affordable tariff for those who practically do not use the Internet.
  • Device is a profitable solution for active Internet users from various mobile devices.
  • Red – a wide range of different tariff options.
  • Unlim – unlimited Internet access using 3G technology, as well as conversations within the Vodafone network without any restrictions.
Vodafone tariffs

It is not difficult to switch to any of the tariffs of these Vodafone lines as a network user: the official website vodafone.ua (.com is an English-language portal for European subscribers) provides complete information about tariffs and methods of switching using a simple voice menu. A prerequisite is the presence of a sufficient amount in the account. All you need to do is top up your account with the required amount to quickly activate the desired tariff.

Tariff line Red

Vodafone - Ukraine - RED tariff line

The operator offers the widest range of tariff plans in the Ed packages. This year, the company has updated its price range and, starting October 30, offers subscribers 4 options. Tariffs will be as follows:

  1. XS– the cheapest tariff schedule, which requires a monthly subscription fee of 40 UAH. The package includes standard unlimited calls within the network, 1 gigabyte when using the Internet - both for logging into social networks and for other needs. Calls to phones of other operators will be free for 60 minutes. Cost 1 min. abroad will be 3 UAH. You can send 30 SMS at no additional cost.
  2. S– a more favorable tariff for prepaid subscribers with a small monthly payment. For 60 UAH. per month, the user of the new package will receive unlimited use of social networks, as well as 4 GB of Internet access. Call other networks at no additional charge for up to 75 minutes. Calls abroad are also included - 25 minutes, as well as 50 SMS messages.
  3. M– a profitable solution for a Vodafone mobile operator subscriber who actively uses all communication services. The cost of the subscription fee is 90 UAH. This price includes 8 GB of traffic, 105 minutes for calls to numbers of other operators, as well as 35 min. for conversations with subscribers from other countries. The same amount includes sending 70 SMS.
  4. L– the most complete package of services, the cost of which is 180 UAH/month. At the same time, the subscriber receives not only unlimited conversations on the Internet and use of social networks, but also an additional service - “Ether” with the ability to watch Ukrainian TV from Vodafone in the best quality from any corner of the country. In addition, the package includes 12 GB of Internet, 300 min. for calls to numbers of other operators in Ukraine and 75 min. – to telephone numbers of telecommunications companies abroad. The number of SMS messages included in the tariff reaches 150 pcs.

It should be noted that when the package minutes and traffic expire, the subscription fee will be charged every day of using the network services. Its amount depends on the specific type of tariff.

Device line updated

Vodafone Device tariff line 2017

A simple solution for economical communication is the line of affordable tariffs from the Device series. For a new subscriber or an existing one, the following options are available to choose from:

  • S costs 45 UAH/month. At the same time, the package includes 50 MB/day using 3G technology, followed by unlimited 2G. In this tariff plan, call up to 50 minutes a day for free on the Vodafone-MTS network. Calls to numbers of other operators will cost 0.50 UAH/min., but you can call abroad for 10 UAH/min. You can send SMS within Ukraine for free up to 50 times. per day, abroad – 3 UAH/piece.
  • Package M will allow subscribers to talk on the Vodafone network for 50 kopecks. /min. One SMS message to any phone number in Ukraine will cost the same. But the Internet is provided in a volume of 5 GB, although access to social networks will be unlimited. Calls and SMS abroad cost the same in all tariff plans of the Device line. In the first month of using the updated tariff, another 2 GB will be added as a gift to the 5 GB package, and you can save money on paying for additional traffic.
  • L – a package that will allow the subscriber to evaluate all the possibilities of extensive traffic and 3G technology. The price of 90 UAH/month includes 10 GB and unlimited access to social networks. The remaining tariffs are the same as the prices of the M-package version, whether you are calling within Ukraine or using other country codes.

In addition to standard packages, prepaid subscribers are usually interested in information about how communication services are paid when package data and minutes run out. Speaking about the Device line, it should be noted that they can actually only run out of Internet traffic, and you will have to pay 15 UAH for additional megabytes. for every subsequent 0.5 GB. The rest of the prices do not change, except for the cost of a minute of conversation within the network in the S package, in which after the end of the package minutes the price is 1 minute. will be equal to 0.5 UAH.

Tariff Light

Simple tariff Vodafone Light

The simplest and most affordable tariff in the Vodafone network today is the Light plan. It is presented in only two versions – Light and Light+. In the Donetsk region, for example, only the first option is available, which assumes the following conditions:

  • unlimited online;
  • calls to numbers of other operators - 1.5 UAH/min.;
  • only the days when you use the connection are paid - 2 UAH/day.

The second tariff plan requires a monthly subscription fee of 35 UAH. For this fee, the subscriber receives unlimited Internet using 2G technology, free calls within the network, as well as 30 paid minutes for calls to numbers of other operators. If there is no money in your account, you will be pleased with the free system of profitable calls - to activate services you need only 2 UAH/day and only on the day when you use mobile communications.

Tariffs for calls abroad

Calls abroad at Vodafone tariffs are today recognized as one of the best in Ukraine. In order to enjoy favorable terms of service, you do not need to activate any additional services or promotions: the cost of such calls is in any case affordable, but depends on your tariff plan.

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