To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the postal item does not change for 7 - 20 days, do not worry, this is a normal phenomenon for international postal items.

If your previous orders arrived in 2-3 weeks, and new package it's been traveling for more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and new statuses are absent within 7 - 20 days, do not worry, the parcel is not a courier who brings the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

OKurier is a modern delivery service that has many advantages. The introduction of modern technologies and innovation makes it possible to track the Courier by number or receipt at any stage of delivery. No more queues and long waits - now you can independently monitor the location of your order and control the process. OKurier positions itself as an expert in the delivery of orders from online stores. The company professionally manages specialized points for issuing online parcels, providing courier delivery throughout Russian Federation. The organization offers a full range of services aimed at fast and efficient delivery of orders from online stores.

The company has been on the logistics services market since 2002, guaranteeing a high level of service throughout Russia. Periods of sales and seasonal promotions are no exception. Large online stores cooperate with OKurier - a guarantor of high-quality and fast work. OKurier is one of the largest logistics operators that manages order pick-up points and delivery for online stores at a professional level. For more than 15 years, the company has been providing an excellent level of service and hundreds of satisfied customers in all corners of the country.

Available service

Today OKurier has a wide internal network, which consists of 1,700 order pick-up points and post offices in the regions. This number includes 1,100 branches with uniform operating standards. If we take into account federal partners, then another 3,000 points for issuing online purchases can be added to this number. OKcourier postal items are tracked using mail id. This track code is the individual number of your parcel, by which you can find out details about its location. Using the mail ID, you can get the information you need in no time. The tracking number is a combination of Latin letters and numbers. You can obtain it from the seller with whom you placed the order, or view it on the order page.

The company allows you to check OKurier tracking by postal ID number. This is easy and simple to do after registering for the service. Creation account It will take a few minutes - you just need to come up with a login and password that meets the conditions of the service. After registration you will have access to Personal Area, in which you can not only check the tracking of your OKCurier parcel by number. Also, using your account, you can manage delivery, change parameters, indicate wishes and select the nearest delivery center.

Created for you

With OKurier, any online store is guaranteed a high level of service and speed of delivery for the modern market. Experience and sophisticated delivery technologies are available for any online service in the country. Tracking OKcourier mail items using the track number takes only a few minutes. The site has informative sections where you will find all the information you are interested in. If difficulties arise, you can always contact support by calling or using the feedback form.

Ozone is one of the most popular Russian online stores. Available here various ways payment and delivery of goods, as well as an extensive range and flexible discount system. To fully use the functionality of this trading platform, the buyer must know many nuances, which includes how to track a parcel from Ozone.

If, when the user visited the official Ozon website, the system was not logged in by default, the specific city of residence should be indicated. The required button is located at the top of the page, and under the name of the locality information about the courier delivery times and the number of available points from which the client can remove the parcel independently is displayed.

How to register on Ozone:

The registration procedure can be completed right before making a purchase, since the shopping cart on Ozone is available to absolutely all users.

Making purchases

When purchasing goods in the Ozone online store, the selected items can be marked for comparison, or can be immediately thrown into the cart.

How to buy goods on Ozone:

1. Take advantage search bar, located at the top of the page, or a menu with tabs, and select the things you need.
   
2. After clicking on a small photo of the selected product, a window will open with its detailed description, parameters, photographs taken from different angles, and reviews left by other users.
   
   
3. To instantly add to the cart, press the button with the appropriate name, and to continue shopping, press the gray button with scales.

The selected item is sent to the cart not only if you open the page with its description - there is also a corresponding icon under the small photo. This is a convenient option for buyers who have studied many items and returned to the most suitable one.

In the cart, in addition to the usual option for deleting purchases, there is a function that allows you to postpone selected items and purchase them later. All deferred items can be found in a separate folder.

Important! If the client first needs to compare products, they are also stored in a special section. In the Ozone online store, purchases are sorted by category by default, and then indicated in tables with parameters. The user will be able to compare them visually, and then select the most suitable order.

Parcel delivery

You can deliver a package from Ozone in the following ways:

• delivery at the pick-up point;
• using a courier service;
• Russian Post;
• Pickup from the post office.

The described options are not valid for every locality, so during checkout the buyer sees only certain methods that allow the parcel to be delivered and tracked. Delivery from Ozon is carried out only for a fee, and the price is influenced by the degree of remoteness of a particular region, the chosen delivery method, urgency, weight of the parcel, and so on. The most accurate information regarding the ability to deliver and track a parcel is located on the Ozone website in the “Help” section. They are also displayed in the “Delivery” tab.

Far from the fastest, but the most universal option for receiving a parcel from Ozone - post services. In this case, the shipment will reach even the recipient living in the most remote region, and during registration the system will provide a code that allows you to track its entire journey. On the Internet you can find a large number of sites that, when the user specifies this code, allow you to track the goods coming from Ozone using the order number and understand where it is currently located.

Instructions for tracking an order from Ozone

To track the status of your order from Ozone, you should:

The meaning of the statuses by which it is possible to check or find out information from the “Where is my order?” category:

• waiting for payment - payment has not yet been made;
• transferred to the delivery service - the corresponding value;
• sent to the buyer’s city - delivery has begun;
• shipments are being delivered - delivery is in progress;
• ready for pickup - you can visit the desired location;
• canceled - cancellation of the purchase, tracking the order by shipment number is impossible;
• completed - the buyer received the parcel.

You can even track and find out the status of parcels delivered by external companies, for example, EMS, SPSR or TNT.

How to proceed when tracking:

1. Copy the code and click “Track by track number”.
2. Paste it into a separate field in the system designed to track orders.

If the shipment is delivered by PR or DHL, the user simply clicks the “Track order by number” button and the information will appear automatically.