Nokia Lumia on Windows. Windows Phone Nokia Lumia, Microsoft Lumia
Nokia app Camera is such a cunning fox. Since the smartphone’s flash has gone under the knife, when shooting in a dark room, processing algorithms come into the fight to bring images into a more or less human appearance. As a result, the result is far from artistically beautiful, but if the purpose of the shooting was to preserve important information(in an unfamiliar city in a gloomy metro dungeon, photograph a map of unreadable stations or immortalize something else important. It will turn out like this (in original resolution), as in the gallery below. Moreover, in the first picture you can see in which dark corner the rest of the photographs were taken. In the following - the result of the work of the application and the camera.
Competitors and line neighbors
If in a segment expensive smartphones and in the middle price category Windows features Phone devices are not yet up to the task of becoming truly worthy alternative to Android and iOS, then in the budget sector they have an excellent advantage in the form of a smooth interface, usually a decent camera, decent body materials and a screen with which any sun is not scary. In the case of Nokia Lumia 630 Dual SIM The advantages also include a slightly more thoughtful interface for working with two SIM cards, convenient integration of Skype with a screen protected by the magic of Gorilla 3. In the segment of Android smartphones, competitors of this model are the LG L70 and L90, which will be more expensive, but with a better display, Samsung Galaxy Win or Core and Lenovo S720, as well as a whole bunch of B-brand devices. Each of the solutions will have its own advantages; on the Android side there will be more applications from Google Play and a variety of forms and characteristics, on the Nokia side - fast work, an excellent case and the fact that it is not Android (among your friends there are probably people who find this OS unpleasant for aesthetic reasons).
Bottom line
Nokia Lumia 630 Dual SIM is one of the most interesting offers in its price category with support for two SIM cards. Even small improvements in Windows Phone 8.1 was a big breakthrough for the platform. Thus, in terms of comfort, the OS has practically reached its competitors, despite the fact that there is still work to be done. Microsoft Nokia Lumia 630 Dual SIM gets several new ones useful applications, for example, for fitness or for managing SIM cards, searching for tickets and tracking news, as well as a more humane menu. From Nokia - an excellent camera, albeit without a flash, a number of proprietary applications for image processing, high performance, a high-quality body and screen. If you are not attached to any applications from Google Play, for which there are no alternatives in the Marketplace, and the model suits you in terms of price and capabilities, then I recommend choosing this one. However, it does have a serious drawback - the lack of a front camera. If you like to communicate with loved ones using video calls from a mobile device, then with this smartphone you will have to forget about the habit. It will also not be the best companion for those who like to take pictures in the dark. Otherwise, the device looks very appetizing for the money.
3 reasons to buy Nokia Lumia 630 Dual SIM:
- for example, you really don’t like the Android OS, but you need a smartphone with support for two SIM cards, then there is no alternative;
- Windows Phone 8.1 OS, more user-friendly than its predecessor;
- practical case and screen protected by Gorilla Glass 3;
2 reasons not to buy Nokia Lumia 630 Dual SIM:
- lack of front camera for video calls;
- main camera without flash.
Nokia has practically transferred its business Microsoft smartphones, for another couple of months new models will be released with its name on the body, but soon it will disappear. Lumia 830 is one of the latest smartphones from Nokia, but what else is interesting about it? The point is that in model range Lumia has always had a strong focus on flagships and budget devices, while the average price segment filled according to the residual principle. It included devices that found it difficult to compete with Android solutions. With the Lumia 830, which is closer in design and body materials to the flagship 930, the company tried to create a truly competitive solution. Let's see how successful she was.
Contents of delivery
The packaging is a classic solution for the latest models from Nokia. The box is made in the form factor of a drawer, inside which the smartphone itself, a charging adapter, a USB cable and documentation lie quietly.
There are no headphones or other bonuses, but this is for the best - standard five-dollar earbuds usually bring nothing but disappointment.
Design, ease of use
A neon orange model has arrived at our editorial office; black, white and green color options are also available for sale. In a bright orange color, the device looks, so to speak, like an amateur - it turned out to be too poisonous. The main tactile element is the metal frame around the body with a rough texture. It is thanks to this solution that the first time you meet the Lumia 830, you get a pleasant impression.
Like other Nokia smartphones, the new product is equipped with a convex display with rounded edges. For me personally this decision I really like it, but from a practical point of view there are not many advantages, because when the phone is lying with the display down, it is the glass, albeit protective Corning Gorilla Glass, that collects all the scratches, and not the frames around it.
The smartphone has straight side edges with rounded corners, but at the same time a convex front and back. This symbiosis of straight lines and rounded shapes evokes positive emotions in the hand. this device lies nicely.
The entire front part is occupied by a five-inch display, under which there are three touch buttons‒ back, home and search. Also on the bottom, just below the home button, there is a hole for the microphone. On top there is a speaker, front-camera and the Nokia logo.
There are plastic strips cut into the lower and upper sidewalls, under which the antennas for wireless communication. The bottom edge is completely empty, and the top has two connectors ‒ Micro USB and mini Jack 3.5 mm. The left end, as a sign of solidarity with the bottom, does not have any elements on it, but on the right there are volume control, lock and camera keys.
It is not entirely clear why the left side was left completely empty, and the right side was so overloaded. Personally, it was not very convenient for me to press the unlock key, since the phone could fall. Perhaps for those who have very small hands this arrangement will be convenient, but for those with medium or large palms it is not very suitable. It’s good that you can unlock the screen by double tapping on the display.
The back wall of the smartphone contains a microphone, flash, camera and perforation for the speaker. It is worth noting that the speaker mesh is twice as large as the speaker itself - this can be seen when removing the cover, which is secured with latches and fits quite tightly. Under it there is removable battery, card slot microSD memory and nano-SIM.
The build quality is impeccable - you even get the impression that the body is completely monolithic, but in reality the lid just fits like a glove. The only thing I can complain about is the camera and unlock keys on the left side that are a bit wobbly.
Operating system, applications
The Nokia Lumia 830 runs on the Windows Phone 8.1 operating system with the Lumia Cyan update, which adds new elements to the basic ones in WP. You could already get acquainted with the capabilities of this OS in earlier tests, for example in the review. The system is very convenient to use, although it takes some getting used to at first.
All the icons are “live”, something is constantly happening on the desktop and it looks great. You can display any image as well as various widgets, such as a pedometer or weather, on the lock screen. I also liked Nokia Glance technology, which makes it possible to monitor notifications without unlocking the phone - in this case, the image becomes monochrome at minimum brightness. As mentioned above, you can unlock your device double tap or using the button on the right side.
I would like to highlight some standard applications that are worth attention. Probably all smartphone manufacturers have already made their own proprietary fitness application, in which you can count steps, track your runs, etc. Microsoft also offers such a program from MSN. Everything is simple and functional; it will be useful for those who take care of their body and spirit.
When you press the search button, an analogue of Google Now is activated, only from Yandex - your personal assistant who will help you get to a certain place, find out where flowers are sold, what the current exchange rate is, what the weather is like and other useful functions.
Well, how can we not highlight navigation from Nokia? Two applications, Here Drive+ and Here Maps, provide a good mapping service with the ability to download maps. On this moment Here navigation is deservedly considered one of the best.
Personally, I had practically no complaints, except that several times the map incorrectly determined my location and built a route along a parallel road.
But what remains virtually unchanged is the number of programs in the online store. This is what pushes many users away from Windows Phone, despite all the other advantages of this platform.
Hardware platform
The device runs on a not very productive Snapdragon 400 system-on-chip with four computing cores c clock frequency 1.2 GHz. Responsible for graphics GPU Adreno 305. Random access memory The device also has not a record amount, namely 1 GB. Of the built-in 16 GB of main memory, 14.5 GB is available, and the maximum supported microSD card capacity is 128 GB. Wireless interfaces include Wi-Fi, Bluetooth 4.0 and NFC.
Even though the characteristics of the Nokia Lumia 830 are not the most advanced, they are enough to ensure a smooth interface and any applications. The only application where I managed to get the brakes was the Here Drive+ navigation when the route changed frequently.
GPS works well, location on the street is almost instantaneous. There were no problems with Wi-Fi and Bluetooth either. The smartphone is not particularly susceptible to heating, only when navigating the device becomes hot.
Multimedia
Unfortunately, the Nokia Lumia 830 is not capable of playing all video formats. Third-party players do not solve this problem.
| Codec/Name | FinalDestination5.mp4 | Neudergimie.2.mkv | Gran Turismo 6.mp4 | Spartacus.mkv | ParallelUniverse.avi |
| Video | MPEG4 Video (H264) 1920×798 29.99fps | MPEG4 Video (H264) 1920×816 23.98fps | MPEG4 Video (H264) 1920×1080 60fps, 19.7Mbit/s | MPEG4 Video (H264) 1280×720 29.97fps | MPEG4 Video (H264) 1280×536 24.00fps 2726kbps |
| Audio | AAC 48000Hz stereo 96kbps | MPEG Audio Layer 3 44100Hz stereo | AAC 48000Hz stereo 48kbps | Dolby AC3 44100Hz stereo | MPEG Audio Layer 3 44100Hz stereo 256kbps |
| Built-in Player | FinalDestination5.mp4 | Neudergimie.2.mkv | GranTurismo 6.mp4 | Spartacus.mkv | ParallelUniverse.avi |
| Video | Yes | No | Yes | No | Yes |
| Audio | Yes | No | Yes | No |
The quality of the reproduced sound is at a medium-high level, the volume reserve is excellent. The music player itself has basic functionality and an intuitive interface. You just need to take into account the fact that Windows Phone devices do not support Lossless formats (FLAC, ALAC, etc.), but for many this will not be a disadvantage.
The volume of the speaker will suit almost everyone; the interlocutor can be heard loudly and clearly. The multimedia speaker has quite high quality and a good volume reserve. The vibration alert has a fairly rare frequency and is medium in strength.
Autonomy
The capacity of the built-in battery is 2200 mAh, which is enough for a day of active use and a little more than two days in “calls + music” mode. You shouldn't expect any supernatural results; this is a typical representative of modern smartphones.
| Mode\Device | Nokia Lumia 830 | Nokia Lumia 930 | Sony Xperia Z2 | HTC One (M8)* | Samsung Galaxy S5* |
| Music | 66:40 | 66:40 | 87:30 | 66:40 | 40:00 |
| Reading | 12:30 | 7:08 | 13:20 | 20:00 | 25:00 |
| Navigation | 3:50 | 4:33 | — | 8:20 | 11:44 |
| Watch HD video | 9:54 | 8:42 | 11:06 | 12:30 | — |
| Watching HD videos from Youtube | 7:41 | 6:27 | 10:00 | 11:07 | — |
| Antutu Tester | — | — | 4:03 | 2:05 | — |
| GFXBench | — | — | 4:05 | 2:49 | — |
| GFXBench (scores) | — | — | 1228 (21.9 fps) | 1389 (24.8 fps) | — |
Display
Nokia Lumia 830 has a 5-inch HD display made using ClearBlack technology with an IPS matrix. Brightness can be adjusted from 3.5 to 406 cd/m². Color temperature and brightness can be fine-tuned in the settings.
The image quality is at a high level - the colors are natural, the contrast is quite high. But the viewing angles could be a little wider; black turns gray when viewed from below. Although the resolution of 1280x720 pixels is not the maximum at 5”, no grain is visible at a density of 296 ppi.
In the sun the display remains easy to read, but that's also down to the WP's visual design.
Cameras
The device has two cameras, which boast good quality and a wide range of settings. The main camera has Zeiss optics and a resolution of 10 megapixels with f/2.2 aperture. There is an LED flash for shooting in low light conditions.
Examples of photos taken with the main camera:
The front version has a resolution of 0.9 megapixels and a wide viewing angle - perfect for video calls and selfies.
Examples of photos taken with the front camera:
Video resolution when using the rear camera can be up to 1920×1080 pixels at 30 frames/sec, for the front camera 1280×720 pixels. When recording video, three microphones with Rich Recording technology are used.
ExampleFull HD video:
I liked the availability fine tuning, like for a smartphone. You can change the white balance, manually adjust focus, sensitivity, shutter speed and brightness. With the right approach, you can take good pictures with the Nokia Lumia 830.
We note applications for working with photos. In Lumia Selfie, you can take a photo with your loved one and add different effects. Lumia Storyteller will create an entire interactive story from your photos with the addition of a map, video and captions - something similar to what Google offers with its Stories service on Google+. And Lumia Cinemagraph will give you the opportunity to add animation to your photos.
Results
The average cost of Nokia Lumia 830 in Ukraine is about $450, which is not so little for a device of this level. In this price range, there are plenty of more powerful Android competitors, which can be a deciding factor when buying a smartphone. After experiencing the operation of this model, positive impressions prevail more than negative ones. Yes, we can say that this is Windows Phone, which means we shouldn’t hope for a large number of high-quality applications. But the smoothness of the interface, good materials housing and build, navigation and a decent camera may be the deciding factor for some.
Compare prices
Hello, Habr!
It’s been more than a year since the announcement of the first Nokia Lumia on Windows Phone 8, during which we have acquired a large number of users and fans of our WP smartphones. But it seems to us that even the most “hardened” fans do not know all the secrets Windows platforms Phone 8. This is exactly what we decided to devote our post to today.
1. Write like a ninja.
Many keys have a mode for entering additional characters, allowing you to avoid switching to a keyboard with symbols. To invoke this mode, touch and hold the key until a pop-up menu with symbols appears. For example, if you touch and hold the left bracket button “(“, the left angle bracket “(“) will appear<“, левая фигурная скобка “{“ и левая квадратная скобка “[“. Чтобы добавить только один символ или цифру, не обязательно переключать клавиатуру с режима на режим. Достаточно коснуться кнопки переключения режима на цифровую клавиатуру и задерживая палец на экране переместить его к нужному символу.
And if you follow the rules of punctuation in online correspondence, then in addition to the plus sign in karma, we share advice: touch and hold the “period” key - this will bring up a menu with frequently used punctuation marks. The characters displayed depend on the keyboard language.
2. Become an Internet Explorer master.
Peculiarity Internet Explorer in Windows Phone lies in its minimalism: next to the address bar there is only one button, and all other commands are hidden in the menu. By default, this button is "Update/Stop".
Let's say that it's not that important to you to be able to instantly refresh or stop loading pages. Let's say you want to always have your bookmarks at hand. This is not a problem: open Settings > Applications > Internet Explorer and select "favorites" from the "Button in" drop-down menu address bar" You can also select the "tabs" option to quickly display open tabs, if you, for example, are an avid mobile Internet surfer.
3. Be polite when declining a call.
Are you signing a billion-dollar agreement to sell your startup? Kids stuffing pasta into the DVD player? Trying to catch the last train? No matter what situation you're in, you can decline an incoming call and still be polite. Built-in instant messaging eliminates the need to pick up the phone and say, “I'll call you back.”
At incoming call just press the “reply SMS” button. Then choose one of the standard messages - or create several of your own. To configure the list of messages, select Settings > Applications > Phone and in the “Reply to SMS” section, open the “Edit replies” menu.
4. Warn people if you are late.
There are billions of reasons why you might be late, but it will definitely be harder to forgive you if you don't warn people about it in advance. However, if you use the calendar on your Lumia, you can send email inform all meeting participants that you will be late. To do this, simply open the event and click on the Flash superhero symbol (or just a running man). After choosing whether to write a letter only to the meeting organizer or to all its participants, the mail application will offer you a default text (editable, of course): “I’ll be a little late, but I’ll definitely come. See you soon".
5. Make your Lumia screen as readable as possible.
Great advice if you have poor eyesight or, for example, if you are going to have a very fun and noisy Friday evening. So that you can accurately hit the icon desired application, write a message without errors or look at small text, use the “Accessibility” menu (Settings > System > Accessibility). There you can turn on high contrast mode for clearer visibility of some elements, increase the font size and enable magnifier, which is called by double-tapping the screen.
6. Control your Lumia with your voice.
Probably not everyone knows that with the help voice assistant You can not only call a person from your address book, but also launch applications, dial a number during a call, and even launch your favorite mixes from MixRadio. This is very convenient if you are very lazy or are driving. Clamp Windows key and hold it, thereby calling the voice assistant, and then say one of the corresponding commands ( full list commands can be viewed).
7. Don't let your photos get lost.
To prevent this from happening, set up automatic synchronization of pictures with SkyDrive. There's nothing easier than doing this on Lumia: the synchronization options are in the menu " Automatic sending» (Settings > Photo + camera). Now every photo will be saved backup copy V cloud storage(if there is an Internet connection).
8. Become a multitasking Caesar (not a salad).
If you haven't read the Lumia Black update changelog, you might have missed the news about changes in multitasking mode. Manage running applications Now it’s quite simple: press and hold the “back” button. Voila, you have opened the multitasking menu. Now just scroll left and right to select the desired application or click on the cross in the upper right corner to close the unnecessary one.
9. Consolidate your mailboxes.
Are you one of those people who has a separate email address for every occasion? Don't worry, so do we. And if you want to check all mailboxes at the same time, you need to link them in the mail menu. Open one of your email accounts, click on settings (three dots in the lower right corner of the screen). Then select the “link inboxes” menu and check the accounts you want to link. You can select as many accounts as you like and give the overall label a name, such as "Workers."
10. Organize your phone book.
The Contacts app is the perfect place to store all your contacts (unexpected, right?), no matter where they areMOSCOW, July 29 – RIA Novosti, Natalya Dembinskaya. In mid-July, big news came from Microsoft: the company officially stopped supporting mobile operating system Windows Phone, which still powers millions of devices. The corporation had to admit: smartphones do not bring it any profit. IN last years Windows Phone's market share has been steadily declining, and has now almost bottomed out at 0.1%. Why there was no place at all for the operating system in the market, why defectors to Android blame Windows Phone, and whether Microsoft will be able to take revenge from Google and Apple - in the RIA Novosti material.
Not a bad start
Immediately after its introduction in 2009, Windows Phone managed to take a significant market share - almost 10%. At that time, the mobile market was dominated by Symbian, on which the first Nokia smartphones ran - it occupied more than 50% of the market, the second largest player was the RIM mobile OS of the then popular manufacturer Blackberry - the famous phones with a full qwerty keyboard (20.9%). Android was just trying to find its place in the sun, occupying only about 4%.
Just in case, Google bought the unprofitable startup Android Inc., which was developing an operating system for wearable devices, back in 2005 and only remembered it in 2007, when Steve Jobs introduced the first Apple iPhone.
Google quickly realized: the smartphone market is almost empty, and expensive Apple devices will not be able to fill it entirely.
Android's meteoric rise
At the end of 2009, confusion began in the smartphone market. Nokia by that time had already slowed down the development of Symbian and relied on Windows Mobile. And Google, in turn, reached an agreement with the Taiwanese manufacturer HTC. The first device under Android control became HTC smartphone Dream, which was a resounding success.
iOS and Android began to develop rapidly, but Apple's position, which prohibited third-party companies from using iOS, did not work in its favor. In 2011, with the release of Ice Cream Sandwich, Android was already called “the most advanced operating system”, manufacturers Samsung smartphones, Alcatel, Philips, LG began to migrate en masse to the new promising platform. As a result, Android took almost 50% of the market, displacing all the old-timers in one fell swoop. Analysts began to consider the rapidly falling share of Symbian and RIM together in the “other OS” category.
On the battlefield, Android, Apple and Windows Phone were practically the only three left. The latter confidently stayed afloat - largely thanks to the exit popular smartphones Nokia Lumia, which gave a second life to the Finnish phone manufacturer itself.
Devices on Windows based Phone was also produced by LG.
Nokia got mad at Microsoft
However, the Finns soon began to show dissatisfaction. In 2013, Nokia vice president Brian Biniak blamed Microsoft for the lack of competitive apps for the Windows Phone platform. It is for this reason that sales of Nokia Lumia have declined, he assured.
The irritation eventually resulted in the transition to Android. So far, some HP and Acer models are running the latest version of the Windows Mobile 10 platform (its support, observers believe, will be discontinued soon, and Windows smartphones will finally die by 2021).
In 2015, the new head of Microsoft, Satya Nadella, officially admitted the failure of Windows Phone.
“The smartphone boom has shown that Windows Phone is significantly behind Android and iOS, and we are late for that train,” Nadella said.
Closed file system
What exactly led to manufacturers and application developers starting to abandon Windows Phone and opt for Android?
Ballmer believes Nokia acquisition will accelerate Windows Phone growthSpeaking about the recently announced deal to buy Nokia's smartphone business, Ballmer said it would "accelerate the growth of Windows Phone and strengthen the overall device ecosystem."Experts consider the main disadvantage to be primarily the underlying closed file system which causes application compatibility issues and prevents them full-time work. Unlike Android, Windows interface Phone and Windows Mobile - limited opportunities to configure applications. Not on the smartphone Google services, it is inconvenient to work with setting up contacts there. And finally, there are many fewer applications for this platform compared to Android.
“Success is a terrible teacher,” Microsoft founder Bill Gates once said. The corporation itself, a long-time leader in the PC operating systems market, has stepped on the same rake. As it turned out, Microsoft was not ready for the advent of the post-computer era.
"Google and Apple moved forward with modern operating systems, while Microsoft continued to treat mobile devices as a third-party by-product," observers say.
Lack of change and sluggishness
Experts point out that there have been no changes since the advent of Windows Mobile 6.1. iOS and Android updated their design and functionality every year. There was no talk about this in Windows Phone - the system remained monolithic and static.
“What kind of personalization? This is the eternal strict office style, the Explorer web browser and the permanent cut-and-paste function,” ironically notes the technology portal Quora.
Application developers quickly realized that their products looked much more attractive on fast-growing platforms than on Windows. Currently, there are only about 165 thousand applications in the Windows Phone Store catalog. For comparison: there are about 900 thousand of them in the AppStore, and almost a million in Google Play.
With the advent of Windows Phone 7.5, Microsoft tried to catch up, but it was too late. As a result, Microsoft found itself in the dust with Windows Phone 8: even Nokia’s high-quality hardware did not help, observers say.
What's next
IDC analysts have scheduled the "funeral" of Windows Phone for 2021 - by then it will completely disappear from the market, including the last one Windows version Mobile 10. In the meantime, Microsoft does not intend to say goodbye to it and is releasing phones based on it Microsoft Lumia(in 2014 it bought Nokia's manufacturing business mobile devices for 5.44 billion euros).
However, in the near future Microsoft is going to “kill” Lumia and release its own new smartphone Surface Phone still has the same tiled interface. In April of this year, the company assured that it would reconsider its strategy and return to the mobile market with a new vision and new ideas. The market, however, has no doubt that Microsoft will not be able to step into the same river twice.
A review of the Nokia Lumia 520, of all “lumies” in general, or of OS Windows Phone 8 - it’s hard to say what is the best title for this article. However, in our case, the problem manifested itself precisely in the Nokia Lumia 520, so we’ll start with that.
I gave this yellow smartphone to my wife for her birthday earlier this month. The device is certified for Russia (Rostest). On the same day, we went to the MTS store to exchange a regular SIM card for a microSIM. Exchanged. Since then, the experience of using the device began. By the way, the firmware on the smartphone is up to date: updates were immediately installed “over the air” through the corresponding menu.
The problem appeared on the second day: an outgoing call was made, the connection was established, but there was silence in the conversational dynamics, the interlocutor could not be heard. Calling back did not help, the sound reappeared only after rebooting the phone.
We thought - it doesn’t happen to anyone, the device is complex, it malfunctioned, or maybe it’s an MTS or SIM card issue. But a day later the situation repeated itself - already with an incoming call. The phone with the ringer on simply vibrated; when answered, there was deathly silence in the speaker. The microphone most likely didn't work either. The second call led to the same thing. Again, only a reboot helped.
Of course, we were upset, but considering that rebooting helps, we decided that the issue was clearly of a software nature and it was worth waiting for software updates. Moreover, two weeks have already passed and it will not be possible to return the smartphone to the store.
Two more days passed, then my wife was listening to music with headphones on her smartphone, and at that moment I called her: again the same problem - I couldn’t be heard, I couldn’t hear her either. She tried speaking both through a headset and without it. After the connection was interrupted, the music did not start playing either - the device generated some kind of error. At least with headphones, at least without. A reboot helped, but literally half an hour later the problem appeared again! At the same time, I myself had been tormenting the device for a long time, trying to find a way out - the music in the player would not play (the smartphone tried to open each track for a long, long time, but to no avail), and I also could not listen to the ringtone. There was no sound coming through the headphones either (the conclusion is that the speaker itself is working). And, of course, the phone did not ring when there was an incoming call, but only blinked the screen, and after picking up the phone the speaker remained dead.
An attempt to adjust the volume, change the melody, turn off 3G Internet or switch the phone to 2G mode, disable the energy saving mode and other manipulations did not lead to anything. Only reboot. At the same time, the phone is practically “clean” - contacts are loaded, mail is configured to work, Skype is installed, Mail agent is installed and that’s it. No viruses for you.
I decided to turn to Nokia for help. To do this, I went to their official website and in the “Contact” section, I selected “Visit support page.” There is a field “Need additional support” with the column “Enter the serial number (IMEI) of your phone”, which I did, having found out the name by *#06#, after which I logged in using my account Microsoft entry and I had the opportunity to talk with a specialist technical support Nokia online chat.
The girl answered all my questions regarding the described bug quite tactfully and skillfully. Her opinion is that the problem is the new SIM card, which was incorrectly registered in software phone. She had not heard anything about the jamb I described, the problem was not widespread (according to her information), so I was asked to backup all the data and perform a general reset of the phone to factory settings. Thus, the software will be completely reset and the glitch should disappear. In principle, the usual solution proposed by any support service is: a) do a general reset b) replace the SIM card.
We listened to the advice and did a general reset. Of course it didn't help - Today the situation repeated itself again. The phone rang, but after answering there was silence, no voice could be heard. The chime is just a vibration and the same silence in the speaker, the microphone also does not work.
At the same time I googled this topic, asking the search engine queries such as “nokia lumia sound disappears”, “nokia lumia speaker sound disappears”, etc. As a result, I realized that the problem is quite widespread and apparently only the manufacturer himself does not know about it (as usual, however). Let me give you examples:
1. Question/answer on the Microsoft website regarding the Lumia 920 - answers.microsoft.com:
2. Question/answer on an unofficial site dedicated to Nokia Lumia - lumiaru.com:
3. In the same place, but about another model - Lumia 720:
4. Discussion on the forum dedicated to Windows Phone - w7phone.ru:
5. Discussion of Nokia Lumia 520 on the famous resource w3bsit3-dns.com:
6. Discussion of a similar bug in Lumia 920 on the official Nokia technical support forum:
And that's not it. Previously, I found an example of the problem of sound loss in the FAQ on the operating site itself Windows systems Phone. The solution was to make a general reset or stomp into the SC. Just the point?
I also came across a topic on some forum with exactly the same jamb, only on a Windows smartphone made by HTC.
Conclusion: The described problem is not only with Nokia Lumia, but with Windows Phone 8 in general. Or a Windows glitch appears with a certain application. Possibly a problem with some specific micro-SIM cards (MTS?), although the sound disappeared not only during the communication session, but also simply while listening to music. That is, the buyer of any smartphone on this operating system is not insured against this trouble. And the jamb is clearly not new, but it is very, very sad, and when it will finally be found, understood and corrected, science does not yet know. Maybe never. But still we wait and hope. Because, frankly speaking, I don’t see the point in taking a smartphone to a service center - the malfunction is most likely software, and there is simply no cure for it yet. Unless you flash your smartphone to custom firmware at home and lose the official warranty. Maybe it will help, but I can’t say for sure - I haven’t tried it. Or this case is individual, therefore it concerns only the nth audience of users of certain applications. Wait and see.
PS. I asked a question about the problem on the official Nokia support forum. My topic was pasted as a message to a whole thread of similar victims. The only complaint is that the sound disappears. As an assumption, the situation is typical for those who have Mail Agent or ICQ installed. In our case there is a Mail agent. Now let's take it down and test it. Then I’ll write back as an addition to the article. Discussion at the link.
Update from December 24, 2013
So, uninstalling the Mail Agent application is indeed solved the problem: Over the past 5 days, the sound on the smartphone has no longer disappeared. What conflicts with what - Mail agent with Windows Phone or Windows Phone with Mail agent - remains behind a veil of secrecy. However, the tablet was found, so if you are worried about the same problem, you can eliminate it by simply demolishing the crooked application.
