Megafon: exchanging an old phone for a new one is special promotion, designed to attract customers and provide visitors with an attractive shopping experience. The main objective of such an unusual offer is related to reducing the costs of buyers, who get the right to reduce the cost of purchases by paying part of the cost of the product with an outdated or unnecessary device.

But each promotion has its own characteristics, rules and conditions that must be followed. People who decide to take advantage of the discount should familiarize themselves with all the most important nuances and details regarding participation in the program telephone operator. The reasons that convinced the cellular company to go ahead should not be ignored. similar conditions, after all, given the solid cost modern smartphones, visitors will be entitled to a significant price reduction, which can hardly be called profitable for communication stores.

Those wishing to change old smartphone On a modern device you will have to do the following:

1. Select a suitable communication salon on the website.
2. Unlink the device prepared for exchange from your account.
3. Visit the selected store and tell the manager working there that you want to join the trade-in promotion.
4. Provide the phone to a cellular company employee.
5. Wait until the assessment and verification procedure is completed.
6. Get a discount.
7. Spend it on shopping.

The first point is mandatory, since not all existing points of sale accept outdated gadgets.

The subsequent purchase deserves special attention. You need to purchase goods on the same day and always in the same store where the equipment was delivered. You will not be able to use the amount received anywhere else. It is also prohibited to postpone the purchase for a long time.

Promotion period

The described offer did not appear yesterday; the telephone company has been offering customers profitable purchases for almost a year now. The promotion started in mid-December 2017 and has not stopped until now.

Estimated completion date special program– the last day of December of the current year. But the organizers, which include mobile operator and its cooperating partners reserve the right to change the completion date. To a greater extent, this concerns the early termination of the sale of discounted goods, but theoretically it is possible to extend the existing offer. Specify this information You can visit the program’s official website or the operator’s portal in the news section. If there is an important change in the rules, the organizers will notify customers about it using an appropriate message. But the search for such information is the work of the buyer himself.

Rules of participation

In addition to the replacement conditions mentioned above, customers who visit communication stores need to know the following nuances:

• purchasing a product with an additional payment does not deprive customers of the right to other discounts, offers and bonus programs provided by the store;
• when handing over an old mobile phone, its owner is not obliged to choose exactly the phone; the discount received can be used to purchase another device;
• the number of participations is limited, so 1 person will not be able to take more than two subjects;
• devices are accepted without covers, protective films or other decorations that can hide the real condition of the equipment;
• You can only exchange your own smartphones; you won’t be able to give away a stranger’s device;
• It will not be possible to refuse the deal and return the gadget after concluding the contract;
• It is impossible to receive real money instead of the planned discount.

A complete list of rules and requirements for participants is listed on the official website of the program.

Products participating in the promotion

The devices that can be used to participate in Megafon’s “Exchange your phone for a new one” promotion deserve special consideration. Depending on the condition of the device, the telephone company divided smartphones into 5 categories:

• in great condition;
• in working order;
• broken, but with an excellent body;
• broken, with a working body;
• marriage.

All devices that fall into the “reject” category are not accepted, regardless of cost.

When evaluating a gadget and assigning it to one of the categories, the manager studies:

• display status;
• scuffs and scratches on the body;
• button operation.

It is important to emphasize that, according to the program rules, stores accept only 4 brands of smartphones:

1. Samsung.
2. Apple.
3. Sony.

Equipment from other manufacturers is not even considered. The model of the telephone you bring is also important. The size of the bonuses received depends on it. The exact amount can be clarified on the company’s official website in a table specially designed for this.

Additional Information

The criteria for refusal to exchange, under which the visitor will not receive privileges, deserve special attention. The device must:

• have the correct IMEI (the information on the case must match the real information);
• start and respond to the owner’s actions (via the display, since damage to the buttons is allowed);
• not be linked to an account.

Sometimes large chips and scratches on the display lead to refusal of acceptance. Screen condition is important for several Samsung models.

The program does not provide for other restrictions or important requirements, but if doubt arises and a desire arises to receive Additional information worth calling contact center companies. Support operators will definitely clarify and explain all unclear points and nuances.

Under what conditions are iPhones exchanged in the official trade-in?

New Samsung phones by trade-in. Until August 31, stores are replacing old Samsung and Apple phones (from Galaxy S5 to Galaxy S7, Note 4, Note 5, from iPhone 5s to iPhone 7 plus) and giving away Galaxy A3, A5 and A7 from 2016 and 2017, Galaxy S7 at a discount , S7 edge, S8 and S8+. The size of the discount depends, firstly, on the condition of the device, and secondly, on the model. For example, if you exchange a Galaxy S5 in good condition for a Galaxy S8, the discount will be 12,460 rubles, and if you exchange a Galaxy A3 of 2016, then 5,460 rubles, half as much.

Old telephones in Moscow service center Service Xiaomi. He buys for spare parts, so he considers phones in any configuration and in any condition: with deep scratches or a broken screen. The owner will be paid from 20 to 60% of the cost of the new device.

Euroset Apple, HTC, Lenovo, LG, Microsoft, Samsung, Sony, but only those that were purchased in network stores over the past three years. To exchange a device, you need to bring it to any Euroset store in Moscow (the program is not valid in other cities) so that the device can be evaluated and using IMEI We found out which store they bought it from. The Euroset calculator estimated the cost of a used iPhone 5s with 32 gigabytes at 4,500 rubles.

Mobile is an integral part of every person’s life. One might even say that without this apparatus people exist as if without hands. Modern phones combine many functions, from a simple communication device to a full-fledged personal computer.

Many stores provide situations when you can hand over your cell phone. In this case, the discount applies to the entire service, but this policy depends on the period in which the mobile phone was purchased, as well as on the store itself.

Is it possible to exchange a new phone for another in a store?

There are definitely only two situations when you need to exchange your smartphone for another:

• You can exchange your phone for a new one if it turns out to be defective;
• replacement may occur if the purchased device is not liked during use - there is no Internet, the wrong size or color;
• The mobile phone or tablet may be of poor quality. This problem often occurs with products manufactured by market giants: Apple and iPhone. The gadget can be returned or exchanged with an additional payment.

You can exchange a new, just purchased gadget for another one in the store where the purchase was made. Sometimes large chain hardware stores offer promotions related to the exchange of old gadgets for new ones, for example, Eldorado stores. New device of good quality can be exchanged within two weeks(14 days), excluding the day of its immediate purchase.

The store can put forward its own conditions, but the main provisions under which a replacement can be made are:

• poor equipment;
• appearance - size, shape and even color;
• has not been used.

It often happens that a mobile phone or tablet is purchased as a gift, or there is not enough time in the store to evaluate the purchase. In such cases, the device can be exchanged for another with an additional payment.

The consumer can expect to exchange the gadget for exactly the same one, or get a refund. It is very important for the procedure that the receipt, factory packaging and film are preserved.

In order to exchange a purchase, you must have a package of documents with you: passport and receipt for the goods.

How to exchange a phone with a surcharge for a new one?

You can exchange a gadget for a similar one, but one that has differences in brand or model, only if you reimburse the difference in cost.

An additional payment is made by the buyer if the cost of the old device is lower than the new one. The opposite situation occurs if the cost of the old device cellular communications higher than new - the difference is paid by the store.

The cost of the replacement product is determined immediately at the time of exchange.

Required package of documents:

• warranty card;
• receipt (if preserved);
• passport.

How to exchange a phone for a new one under warranty

You can exchange the device under warranty during the entire warranty period. However, it is not uncommon for the warranty to be unspecified at the time of purchase, so an additional period of 2 years has been introduced for exchange.

The buyer has the right to expect a complete replacement of equipment and compensation for losses.

What to do if the new phone is not working?

A common question that arises among consumers: bought new phone, but it is faulty, can it be replaced? Of course, you can change it. And regardless of whether the purchase was in a chain store or was purchased in an online store.

It is even easier to exchange a device purchased online than when purchasing offline - the buyer did not see the gadget at the time of purchase. A faulty device is classified as a low-quality product, so the seller is obliged to accept it, even if he refuses to exchange it. This is stated in the law on the protection of consumer rights.

Actions to be performed for the exchange procedure:

• Checking the quality of the device. The consumer must be present during the verification procedure;
• Expertise faulty phone carried out at the expense of the seller;
• The phone is replaced if it is faulty due to the fault of the seller;
• A written claim is made to the name of the seller or manufacturer in case of refusal to comply with the buyer’s requirements for a replacement;
• The most difficult step will be going to court, but it usually doesn’t come to that. An appeal occurs only if a written complaint is ignored.

Is it possible to exchange an old phone for a new one?

It is possible to exchange your old phone for a new one. Moreover, many chain stores hold similar promotions that provide an additional discount.

You can replace an old gadget with a new one if the following conditions are met:

• the device is working, not encrypted;
• the device is not a counterfeit product;
• no mechanical damage (scratches, broken corners, loose connectors, etc.);
• complete set - USB cable, especially for Apple equipment,
• charger, factory box and technical data sheet of the device;
• Headphones available.

You must have a passport proving your identity and Taxpayer Identification Number (TIN) to exchange your old phone for a new one.

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It is hard to imagine modern man without a gadget. Currently, phones are not only a “dialer”, but also a small mini-computer that allows you to stay in touch in various instant messengers. But each equipment has a certain service life, after which it fails. Since last summer, our country has launched a program to exchange an old phone for a new one, which has made life much easier for users.

General terms

The user decides to exchange a smartphone in two cases - the model is outdated or there are faults in it. If defects are found in the new flagship, it can be exchanged at the same store where it was purchased.

Some stores create promotions that allow you to buy a new phone by trading in your old one. The buyer has two weeks to contact the seller to exchange a working device.

Store employees are required to evaluate the smartphone . They look at:

• complete set;
• appearance;
• term of use.

The consumer has the right to replace the product with the same or suitable characteristics. In the second case, you will have to pay the difference if the cost of the new device turns out to be higher. The price of the product is set at the time of delivery.

For the transaction you must provide the following documents:

• warranty card;
• passport.

If the user does not have time to visit the salon, he can use the online calculation of the cost of the gadget. It is located on the pages of well-known stores, for example, Svyaznoy. For precise definition All fields are filled in, the captcha is entered and the price is calculated. The user will have to answer questions about the operating condition of the device, model, manufacturer, and which smartphone will be replaced.

General rules for exchanging an old smartphone for a new one:

The action plan for the buyer is standard - you need to come to the store, provide a phone and all documentation for it, sign documents, receive a discount, and buy a new gadget. Retailers attract new customers and increase sales.

Returning your iPhone

Apple launched a promotion to exchange old phones for new ones with an additional payment back in 2013. To do this, it was decided to use the Trade-in practice, which was launched in 2010 and has taken root for the disposal of used cars. By adding a certain amount, the owner can purchase a new vehicle. The same applies to the surrender of iPhones.

The program has been running in our country since the summer of 2017. The promotion is valid on an indefinite basis in Svyaznoy, Euroset and re Store. They accept iPhones version 4 and higher, and exchange phones for version 6 and higher.

These stores rent out smartphones purchased from official sellers in Russia. A device purchased in China or another country, even if it is licensed, will not be accepted. The device must not be seriously damaged:

• chips;
• cracks;
• scratches

After this, all data is erased and the phone returns to factory settings. The iPhone is taken out of the country for further resale.

Exchange is available in Damprodam and M Video stores. In the first case, the promotion is valid on an indefinite basis, the second temporarily suspended the program.

Damprodam sells iPhones version 5 and higher. Laptops from this company are also exchanged. You can calculate the cost of the amount on the official website using an online calculator. The program is available to residents of the capital. Company employees are working to launch promotions in other cities of the country.

Before handing over the device, you must unlink iCloud. The service offers both exchanging your phone for a new one and selling it. Any devices, even those with a broken screen, purchased from unofficial sellers outside the country are accepted. The store has Courier service, whose employee will come to any place and independently pick up the phone and provide payment.

M Video had a promotion for exchanging old devices. It was possible to exchange smartphones from 2016−2017. release. Gadgets were accepted in good condition, without chips or cracks, preferably with a complete set. Minimum size discounts - 2500 rubles, maximum - 32 thousand rubles. Operated throughout the country.

Smartphone exchange

You can exchange via Trade-in old phone to a new one in the Sony Center network, which is located in St. Petersburg. The store has not created clear rules; it is known that smartphones of different configurations are accepted. The money received from recycling can be spent in stores in St. Petersburg:

• iPort;
• NB-Company;
• Samsung.

For users Xiaomi flagships There is a brand store where you can exchange your phone for a new one. Only mobile phones from this manufacturer are accepted and exchanged. The promotion is valid on an indefinite basis. The service can only be used by residents of Moscow, since branded stores are located in this city.

Benefits of using the store:

The exchange process will not take more than 15 minutes. Even broken phones are accepted into the store. After diagnosis, the employee issues a coupon for a 20-60% discount. There are three branded outlets in Moscow.

Before the merger of Euroset and Svyaznoy, the first store carried out trade-in of flagships on an indefinite basis. it was possible in any city where the point was located. The cost was determined depending on technical characteristics device and manufacturer. The user could exchange an old gadget for a new one from any category.

From May 1 to July 31, 2018, the trade-in program is valid in MTS showrooms throughout the country . The promotion includes phones from the following brands:

Cell phones must be free of significant defects and in working condition. Devices purchased outside the Russian Federation are accepted. Smartphones that have been repaired or have been in contact with water will not be accepted.

Every year, global phone manufacturers release new gadgets. Some users no longer want to use the old flagship, and they don’t have enough money for a new one. Sales shops tried to solve the problems by adapting trade-in in our country. There are several points where Russians can get a percentage for an old flagship and spend it on buying a new one.

GIVE IN YOUR SMARTPHONE AND GET A NEW one! An old device can be exchanged for a discount when purchasing new mobile equipment, accessories,
settings, insurance. And all this thanks to the Trade In program, which works in sales offices and
MegaFon services. If you've been wanting to upgrade your used iPhone,
Samsung, Sony or LG, but do not want to sell it yourself, we invite you to take part in the Trade In program. HOW DOES Trade-in WORK? You give away your old smartphone and get a discount for it, which is determined by the cost
rented smartphone. The discount amount is not paid, but is included in the cost of the new product.

THE COST OF THE OLD DEVICE CAN BE SPENT ON ANY PRODUCT:
MOBILE EQUIPMENT, ACCESSORIES, SETTINGS, INSURANCE.

NEW PRODUCTS CAN BE PURCHASED ON CREDIT OR INSTALLMENTS,
IF THIS PRODUCT IS ELIGIBLE FOR THE CREDIT PROGRAM.

THERE ARE PROMOTIONS AND DISCOUNTS ON NEW PRODUCTS.

Extra 30% discount
on Samsung series A and S Exchange your smartphone for Samsung A and S series with up to 100% discount using promo code*.
The promotion is valid until November 30, 2018.

Rules for participation in the Trade In program:

• Bring your smartphone ( Apple iPhone, Samsung, Sony or LG) to the MegaFon sales and service office.
• An employee will appreciate the smartphone information program and will name the purchase price according to the Partner’s price list**.
• Select new smartphone Samsung***, the cost of which should not be less than the cost of the old device.

• Only individual(over 18 years old), with a passport. The buyer can hand over no more than 2 (two) devices under the Trade In program.
• The list of mandatory requirements for devices accepted under the Trade In program can be viewed
  .
• A purchased device cannot be returned or exchanged.
• When handing over the old device, a Purchase and Sale Agreement is concluded with the Buyer. Cost of old
  device counts towards the purchase of a new product, cash are not issued for the surrendered device.
• The sale of a new product must be completed on the same day when the old device is returned, in the same
  same sales and service office.
• The buyer must have title to the device being traded in.

For a list of MegaFon sales and service offices participating in the program, see.

*The discount amount consists of the cost of the old device and an additional discount using a promo code.
The promotion period is from 09.11.2018. until November 30, 2018 The program can be extended or terminated at any time.
** Price according to the Trade In program.
*** List of Samsung smartphones participating in the promotion and the discount percentage from the retail price.
The partner for this program is Mobitech LLC:
Legal address: Russian Federation, 109147, Moscow, st. Taganskaya, 17-23, room 1, floor 2, room. 26
INN: 9709000416 Checkpoint: 770901001
OGRN: 1177746461859