The state enterprise Russian Post (FSUE) was established by government decree of September 5, 2002. The enterprise was officially registered and adopted its Charter on February 13, 2003.

Russian Post has in its network 86 regional branches, 42,000 branches and about 350,000 employees, of which 87% are women. The company provides delivery and postal services in the territory of Russian Federation with an area of ​​17,000,000 square kilometers. Russian Post operates in 9 time zones, delivering postal items to 2,600,000 road, 1,200 air and 106 railway routes.

The company owns 18,000 trucks, 827 vans, 4 ships, 4 helicopters and one horse.

Russian Post plays an important role in the national infrastructure. The company greatly influences the development of other sectors.

Every year, Russian Post employees receive and send more than 2.4 billion. parcels and postal items, 1.7 billion printed materials, 595 million utility bills and other bills, 488 million pensions and benefits, and 113 million remittances.

The company operates under the leadership of the Ministry of Telecom and Mass Communications of the Russian Federation. The main office of the company is located in Moscow.

History of Russian Post

On June 28, 2002, by decision of the Government of the Russian Federation, a new concept for restructuring the system was adopted postal service at the federal level. This concept involved the unification of all post offices countries into one organization for centralized control and distribution of resources. The enterprise is state-owned and controlled at the federal level.

Over time, the range of activities of the Russian Post was supplemented by retail trade, the federal service for money transfers, express delivery EMS, photo printing and many other services.

Russian Post parcel tracking

The Russian Post parcel tracking system allows all clients of this company to check postal status online. The system quickly generates data and provides all available information about the parcel and where it is currently located.

Russian Post parcel tracking numbers

Russian Post parcel tracking codes differ by type and may have different appearances.

1. Packages, small parcels and registered letters tracked by 14-digit number.
2. Parcels and parcels are assigned special code which consists of 4 letters and 9 numbers:
   • The first 2 letters indicate the type of shipment
   • 9 digits - unique departure code
   • The last 2 letters indicate the country from which the parcel was sent
3. Parcels EMS - international express delivery of items. The tracking number for EMS parcels is the same as for regular ones. international shipments, except for the fact that the code begins with the letter E

Examples of parcel tracking numbers:

• 14568859621458 - internal parcel tracking code
• CQ---US (CQ123456785US) – parcel or small item from the USA, postal package
• RA---CN (RA123456785CN) – parcel from China
• RJ---GB (RJ123456785GB) – parcel from the UK
• RA---RU (RA123456785RU) - if the parcel was not registered before entering the territory of the Russian Federation, Russian Post can assign an internal tracking number.

Russian Post tracking numbers are compiled in accordance with the international S10 standard, allowing parcels to be tracked by both the sender and the recipient, and the introduction of an electronic tracking system for Russian Postal mail makes this even easier.

How to track a Russian Post parcel?

In order to find out where your parcel is, you need to pay attention to the following.

1. For information about estimated arrival time and other details, you must use the Russian Post tracking number. This is a special tracking code that is unique for any package. It must be provided to you by the sender (online store, company or individual).
2. Fill in the search field located at the top of the web page with this tracking code.
3. Click the “Track” button and wait for the report to be ready.

Russian Post tracking

Russian Post tracks both parcels sent within the Russian Federation and international shipments, including EMS express mail. Domestic Russian Post shipments are tracked using a 14-digit track code, the first six digits indicating the sender's postal code. International shipments of Russian Post begin and end with 2 letters, the first two indicate the type of parcel, and the last two indicate the sender's country.

How to track a parcel in Russia?

Tracking a Russian Post parcel in the Russian Federation is quite simple. In order to start tracking your parcel, you need to have the parcel tracking code on hand. Russian Post tracks shipments using 14-digit slate tracking codes for domestic parcels and 13-digit codes for international parcels. To quickly and easily track your Russian Post parcel, enter the parcel's track number in the field above and BoxTracker will check your parcel and determine its location.

How to find a parcel by Russian Post tracking number

Russian Post parcels are located by postal tracking number. Domestic tracking numbers contain 14 digits, starting with the postal code of the sender or the department that issued the package. For example, if the parcel was sent from Moscow from the Russian Post office on Shelepikhinskaya Embankment with the index 123290, then the departure code will look like 12329000000000. International parcels processed by Russian Post can be tracked using a standardized 13 digit code, typical for international shipments for postal services around the world. The first two letters indicate the type of item, then 9 unique digits of the item, and the last two letters indicate the sender's country code.

Parcel tracking ZA..LV, ZA..HK

This type of parcel differs from other international shipments in that these parcels are handled using a simplified system thanks to the cooperation of Russian Post with the most popular internet store of Russian citizens - Aliexpress. Thanks to this cooperation, the procedure for registering parcels with Aliexpress has been simplified, making shipment faster and cheaper. Such parcels have tracking codes like ZA000000000LV, ZA000000000HK.

Parcel tracking ZJ..HK

Parcels with a tracking code starting with ZJ are parcels of purchases made by Russians from the Joom online store. Just as in the case of Aliexpress, Joom entered into a partnership with Russian Post, thereby reducing the cost of delivering parcels with Joom, as well as significantly speeding up the shipping process itself from registration to delivery time.

When tracking, Joom parcels can have one of three statuses:

• Package sent
• The parcel arrived at the office
• The parcel has been received by the addressee

Tracking parcels from China

Postal parcels from China may not have complete information about the location of the parcel, however, the most important information you will have in your hands. The main stages of tracking will be available to you, and this is the most important thing. Parcels from China pass through postal centers in Latvia and Hong Kong, because of this, the letters LV and HK are assigned at the end of the track code, rather than CN.

What to do if you can’t track your parcel?

There may be several reasons why the track number may not be tracked. Most of these reasons are easily solvable, and sometimes do not require special solutions. The main reasons why a package is not tracked by track number:

1. Not enough time has passed since the parcel was sent and the number has not yet entered the database. Sometimes it happens that the track number is not tracked until 10 days from the day the parcel was sent. The main thing here is to be patient and wait until the parcel begins to be tracked in the system.
2. The tracking number is incorrect. In this case, you need to check the tracking number again with the seller or sender. Also check that the number is spelled correctly. You may have made a mistake when copying or typing a number on the keyboard.

In any case, you should not worry, although the reasons why the track code is not tracked are not limited to those listed, there is always a solution. As a rule, all parcels reach the addressee, and in extreme cases, you can always open a dispute in the online store and you will get your money back.

The website's online postal tracking service will help you track the status and location of your parcel delivered by Russian Post.

The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. In the branches of this national postal operator The sending and receiving of both domestic and international parcels is processed. If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet) is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Features of Russian Post parcel tracking numbers

Russian Post track numbers differ by type of parcel and differ in appearance.

1. Packages, registered letters and small parcels have a 14-digit number.
2. Parcels and packages are tracked using a 13-digit code (4 letters and 9 numbers).

Explanation:

1. • The first 2 letters of the code indicate the type of shipment
   • 9 digits - departure code
   • The last 2 letters are the country of departure of the parcel
2. EMS parcels - track number starts with the letter E

Parcel tracking by shipment type ZA..HK,ZA..LV (Aliexpress)

Thanks to the cooperation of Russian Post this type Parcels from Aliexpress have a simplified registration system, which allows you to send them even faster and cheaper. It is worth considering that this type of delivery can only be tracked within the sender’s country; when the parcel arrives in the territory, the shipment will no longer be tracked, but after the parcel arrives at the recipient’s delivery location, a similar status will appear. The approximate delivery time is 25-30 days from the date of departure.

Parcel tracking ZJ..HK (JOOM)

Parcels with a number containing the letters ZJ at the beginning are parcels from the Joom online store, which also cooperates with Russian Post. This type delivery service is low-cost and is used mainly for the delivery of cheap goods and at the same time has limited tracking functionality. The fact is that Joom parcels, when tracked, can have one of only three statuses:

• Package sent
• The parcel arrived at the office
• The parcel has been received by the addressee

That is, your parcel cannot be tracked at all stages of delivery, but important information that the goods have been sent or have already arrived at the post office will be known.

Problems tracking Russian Post parcels?

Sometimes problems arise with tracking Russian Post parcels. Most often this happens for the following reasons:

1. Not enough time has passed since the parcel was sent and the tracking number has not yet entered the database, since not enough time has passed since it was sent. It is worth remembering that the period can take up to 7-10 days.
2. The sender provided an incorrect tracking number. In this case, it is worth checking the number again with the sender and copying it correctly into the tracking line on our website.

How to track a Russian Post parcel?

Tracking the status and location of a parcel by the postal company Russian Post is extremely simple: to do this, you need to enter the unique track code of the parcel in the tracking line. After specifying the number, click on the “Track” button and find out the most up-to-date information about the status of your shipment by Russian Post.

If you need to save data on several items sent by Russian Post at once, then register in personal account online parcel tracking service website, and track several shipments at once and receive accurate information for each parcel.

In order to determine which post office your parcel is located at, use our

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English language, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and new package it's been traveling for more than a month, this is normal, because... parcels go on different routes, different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, do not worry, the parcel is not a courier who is delivering the parcel from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can look at the breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

The national postal operator of the Russian Federation, Russian Post, receives, sends and delivers postal items on the territory of the Russian Federation and other states. The branches of this national postal operator handle the sending and receiving of both domestic and international parcels.

If parcels and postal items are sent within Russia, then the parcel is assigned a unique 14-digit identifier number consisting of numbers, and when sent internationally, an identification number of 13 characters (numbers and letters of the Latin alphabet), similar to RA123456789RU, is assigned.

Both numbers comply with the S10 standard of the Universal Postal Union and parcel tracking can be carried out by both the sender and the recipient of the mail.

Russian Post tracking of postal items

Russian Post tracking works for both domestic and international parcels, including EMS express parcels. Shipments within Russia have a tracking number consisting of 14 digits, the first 6 of which are the sender's post office code. Outgoing international shipments have a track number similar to AA123456789RU, where the first 2 letters indicate the type of shipment.

How to track a parcel in Russia?

In Russia, it is not difficult to track your parcel. To do this, you need to know the tracking number of the parcel. At Russian Post you can only track 14-digit numbers for domestic parcels and 13-digit numbers for international parcels.

Enter your shipment number and our service will track your parcel at Russian Post through the official website, and also check all the necessary foreign delivery service websites.

Russian Post tracking parcels by postal ID number

Postal identifiers are a special combination of letters and numbers that allow the postal service to uniquely identify a shipment. There are countless postal identifiers, but Russian Post only supports tracking for two types, these are international items of the International Postal Union, and tracking of items within the country.

Parcel identifiers of the International Postal Union consist of 2 letters of the Latin alphabet, in which the type of item is most often encoded, followed by 8 digits and the last 9 digit is the checksum, followed by 2 more letters, and this is always the code of the country of departure.

Shipments within Russia are assigned a 14-digit number digital code, and the first 6 letters are the index of the post office from which the parcel or letter was sent.

How to find a parcel by Russian Post tracking number

The parcel is easy to find by mail id or tracking number. Domestic parcels consist of 14 digits and begin with the index of the department from which the parcel was sent and looks like 39401900000000.

International incoming and outgoing parcels can be tracked using a special number adopted by the International Postal Union, it looks like Rx000000000CN. The first 2 letters indicate the type of shipment - registered or not, small package, parcel post, letter, followed by 9 digits and the last 2 letters indicate the country code of departure.

Parcel tracking ZA..LV, ZA..HK, ZJ..HK

Shipments with tracking numbers of the form ZA000000000LV, ZA000000000HK - Simplified Registered Mail Registered Mail) a type of postal item created by Aliexpress together with Russian Post to reduce the cost of delivery of inexpensive goods from Aliexpress.

Shipments with tracking numbers ZJ 000000000H.K.- a type of postal item created by Joom Logistics together with Russian Post to reduce the cost of delivery of inexpensive goods from Joom.

Such parcels have only 3 statuses:

• Accepted at the post office
• Came to the place of delivery
• Received by addressee

Parcels are not tracked at all stages of the journey, but all important information is present. It is important for the buyer to know that the goods were physically sent and arrived at the post office, and using the ZA..LV, ZA..HK number, the parcel will be found and delivered at the post office.

Parcels are delivered to Russia by Latvian Post (ZA..LV) and Hong Kong Post (ZA..HK), but the goods themselves are located in China, so it takes some time for the order to be transported from the seller’s warehouse to the post office of Latvia or Hong Kong.

The Cainiao service from Aliexpress shows intermediate delivery statuses to the territory of Latvia and Hong Kong.

On our Parcels service, you can track all possible statuses of ZA..LV, ZA..HK parcels in Russian.

Decoding the track number ZA - Simplified Registered Mail.

Russian Post Tracking

Tracking Russian Post from China, Pandao, EMS and other items is no different from all other registered parcels. Just enter the 13-digit tracking number of the parcel, and our service will check it for all necessary services delivery, including Russian Post.

Remember, however, that in Russia tracking only works for registered international shipments, and for example, tracks like UC..HK or UA..HK and the like cannot be tracked when entering Russian territory.

Parcel statuses of Russian Post

Let's take a closer look at all the possible statuses of international parcels heading to Russia and delivered by Russian Post, so that it is easier for you to understand where the parcel is located and how long it will take.

Accepted at the post office

The sender filled out all the necessary forms, including the customs declaration, and the parcel was accepted by the postal or courier service. If this is the first status, then the shipment at this stage is assigned an identification number, which is subsequently used for tracking.

Track number assigned

Sender electronically I have reserved the internal number of the item at Russian Post and will soon transfer the item to the courier or to the post office.

Left the reception place what does it mean

This means that a domestic shipment within Russia or an international shipment from Russia was sent from the post office where the sender handed over the parcel to Russian Post.

Awaiting shipment from China, Singapore, Finland, Hong Kong, Spain

The post office of the country of departure notified the Russian Post about the incoming shipment. After the parcel leaves the country of departure, the next status will be Arrived in Russia

Arrived at the border of Germany, Italy, France, Spain

The parcel arrived at the export MMPO where the customs service checks the shipment for goods prohibited for shipment and prepares the shipment for shipment to Russia.

Exporting a shipment is one of the longest periods in parcel delivery. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

Arrived in Russia

Indicates the import of a parcel to Russia. When a parcel is imported, it goes from the plane to the Russian AOPP (aviation mail transport department). Here the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined which MMPO the parcel should be sent to. The period of stay for an international shipment at the AOPC depends on the workload of the department, and on average it is 1-2 days.

In MMPO (place of international postal exchange) the parcel undergoes customs control and registration. After this, service employees prepare the international shipment for dispatch within Russia.

Reception at customs

The parcel is transferred to customs inspection, where it goes through an X-ray scanner. If customs officers suspect that prohibited substances or items are being transported, the shipment is opened and inspected in the presence of an inspector. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent further along the route.

Issued by customs

The parcel is released by the customs service and transferred to the place of international postal exchange, where it is processed by the department staff.

Detained by customs

This status is optional and appears only when customs officers detect a weight exceeding the permissible limit, a value of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will be released from customs.

Arrived at sorting center

From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.

Sorting centers are huge premises in a large city into which parcels and letters are received for further distribution and sending to smaller points or regional post offices.

Sorting

Sorting center employees scan the barcode, register the item in the Russian Post system, then put it in a bag that travels to the desired city. Next, shipments are formed into containers, loaded and sent.

Transferred for delivery throughout Russia

Status means that the parcel has passed all import and customs control procedures and has been transferred to internal system delivery of items throughout Russia.

Arrived at the city sorting center

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.

Arrived at the transit point

Optional status of the shipment, meaning that it has arrived at an intermediate transit warehouse, where the shipment will be grouped with other parcels and sent further to the post office nearest to you

Left the transit place

Optional shipment status. The item is still on its way to your post office

Left the return/delivery location

How to understand and what does this status mean? The package arrived at the wrong address or postal code and is now being sent to the correct address. Also, the parcel can be redirected at the request of the sender.

Registration completed

This means that the parcel has been checked at the transit point and will soon continue its journey to you.

What does Awaiting courier delivery mean?

This status means that the shipment has arrived at the post office that delivers EMS shipments, and is waiting for it to be loaded into the car and the courier will deliver the shipment in your city. The next status will be Handed over to the courier

EMS status Transferred to courier

This status means that the parcel is being delivered by courier and the parcel will soon be delivered to your home/office address

Handed over to the postman

A rather rare status, it means that the letter/parcel/small package is with the postman and he will deliver the item to your Mailbox.

Awaiting the addressee at the place of delivery/Arrived at the place of delivery

The shipment has arrived at your nearest post office. Within a few days, postal employees issue a receipt notice and deliver it to the recipient's mailbox. If you see this status, you don’t have to wait for a notification, but come to the post office with the shipment number and passport to receive the parcel.

If the addressee does not arrive within a week, a second notice is issued. A parcel that has been lying unclaimed for a month is sent back.

MMPO or Place of International Postal Exchange

What is MMPO? The abbreviation stands for “place of international postal exchange.” MMPO is the place where the parcel is prepared for shipment from the sender’s country. At MMPO, the parcel goes through export customs. MMPOs pack several parcels as one cargo, the so-called dispatch, to increase the efficiency of loading vehicles (trains, cars and airplanes).

Russian Post operates 13 customs clearance points for postal items. Until 2013, Moscow MMPO processed up to 80% of all incoming international shipments to Russia, which caused a large burden on Russian Post.

To speed up the delivery time for international parcels, Russian Post has opened two new International Postal Exchange Locations in Yekaterinburg and Novosibirsk. The latter can convert up to two thousand international EMS shipments daily, with an area of ​​more than 2000 square meters. The international postal exchange office "Ekaterinburg Koltsovo" is the first international postal exchange office in the Ural Federal District. It can handle up to 20,000 parcels and small packages per day in a 3,700 m facility.

By the end of 2014, Russian Post plans to reduce the share of the exchange office in Moscow to 55%. In addition, there are exchange offices in Bryansk, Samara, Orenburg, Petrozavodsk and Vladivostok.

What is AOPP?

AOPP is the place of international postal exchange of the aviation department of mail transportation

Post office

Russian Post employs approximately 390,000 people and has more than 42,000 post offices, with its headquarters in Moscow. In 2012, Russian Post delivered more than 2.4 billion letters, more than 54 million parcels and more than 100 million money transfers.

Early History

Records mention a messenger system in the 10th century AD. Early letters were sent on a roll with a wax or lead seal; the earliest of these seals dates from 1079 and mentions the governor Ratibor Tmutarakan. The earliest surviving letter was sent in 1391 from La Tana (now Azov) to Venice

By the 16th century postal system included 1,600 branches, and mail arrived from Moscow to Novgorod in three days. In 1634, a peace treaty between Russia and Poland established a route to Warsaw, which became the first regular international by postal route in Russia.

The Parcels application will help you track the status and location of your parcel delivered by Russian Post.