How to top up a mobile ticket manually. Beeline: Mobile travel card. Conditions for debiting funds

There were a lot of conversations on this topic, even more delays, but the breakthrough has finally happened: the Troika universal transport card can now be directly in your smartphone.

​From September 4 operators MTS, MegaFon and Beeline, together with the Moscow Metro and the Department of Transport, launched the service “ Mobile ticket».

To experience these fruits of civilization you will need:

  1. NFC-enabled smartphone
  2. Special SIM card.

More details:

  1. The NFC module operates using short-range high-frequency wireless communication technology, which facilitates the exchange of information between devices (see Wikipedia). Example using NFC for payment: NFC smartphone as a bank card. Not all smartphones support NFC, but many do, especially mid- and high-end ones. By the way, in iPhone module NFC for Russia is blocked by software, the company suggests purchasing a special unlocking antenna (very funny).
  2. You need to get a SIM card with a special chip to support NFC at your telecom operator (currently MTS, MegaFon, Beeline). Replacing yours with a new one is free. The main thing is that it is available, and the salon employee understands you, which does not happen often. Moreover, in theory, he should explain to you how it works, including all the numbers. This SIM card works according to the same scheme as Troika.

Having inserted a new SIM card into your smartphone and remembering to turn on NFC, you can then simply touch your phone to the metro turnstile. At this time, the fare will be read, and you will be allowed inside the subway, as usual. You don't need to install any applications for this.

Cash is debited from the balance mobile phone passenger is the same as the prices for a Troika card or from the account of a plastic card linked to it.

If the balance of your Troika ticket decreases from 150 to 90 rubles, it will be automatically replenished to the original amount. Automatic payment can also be disabled by switching to manual payment mode via SMS (by sending a message to short number 3210, no commission).

The disadvantage of the current implementation of Troika is that travel cards cannot be written to it for now. This opportunity will appear in the future. At the moment, you can only pay for a “single trip” by phone - for 30 rubles. By the way, purchasing simple map for 60 trips at the Metro ticket office, you can reduce the price of the trip to 23 rubles.

If your smartphone is completely discharged, you can still use it to pay for one trip. If your phone with a travel card is stolen, the ticket (unlike the usual Troika) can be blocked along with the SIM card, and then you can get it again and absolutely free of charge at the operator’s office along with your usual phone number.

"Mobile ticket" in other applications

"Troika" - both in its usual form and in your smartphone - works not only in the subway. You can also use it to pay at Aeroexpress or to enter the Moscow Zoo. However, by the way, for those who want to visit this interesting institution: now a ticket to the capital’s zoo costs 400 rubles. on weekdays and 500 on weekends. Free for students and children. Relax and don’t deny yourself anything!

"Mobile ticket" in Russia

The “Mobile Ticket” service, new to Moscow, has been operating in some other Russian cities for a long time. In Kazan - since 2013, in St. Petersburg - since 2014.

Dear first users of the “Mobile Ticket” in the Moscow Metro! We kindly ask you to write about your impressions of the service in the comments below or on our forum.

For all Muscovites and guests of the capital who are Beeline subscribers, there is great news: they no longer have to stand in lines to buy a bus ticket or a metro token. Now a ticket for any type of Moscow transport is always available and lies in the user’s pocket. Thanks to the Mobile Ticket service, an ordinary smartphone will become this travel document.

Description of service

To use your smartphone as an electronic ticket, you just need to touch it to the turnstile at the entrance to public transport. The fare is debited from the subscriber's mobile account. The fare in this case will be:

  • 32 rubles for one trip on the metro;
  • 31 rubles for one trip on any type of ground transport;
  • 49 rubles for one trip by metro and an unlimited number of trips by ground transport for 90 minutes.

Terms of service

To use this option, several conditions must be met:

  1. the subscriber's smartphone must have NFS technology;
  2. The device model must be in the list of devices that support the Mobile Ticket service.

You can check the availability of connection on the company’s website. You must purchase a special SIM card with the function of connecting to the service. At Beeline offices located on the territory of the Moscow Ring Road, it is possible to replace a regular SIM card with a special one free of charge.

How to activate the “Mobile ticket” service

You can activate the “Mobile ticket” option in one of the following ways:

  1. insert a special SIM card into the phone and follow the instructions from the operator from number 3210;
  2. request activation from a Beeline office specialist upon receipt of a special SIM card;
  3. go to the SIM menu of the phone and configure the service in the appropriate section.

To control the option, you can send the following commands to number 3210:

  • “Balance” to find out the account status of the “Mobile ticket” service;
  • “Payment 100” to credit the required amount to the balance (indicated after the word “Payment”);
  • "Help" to see the full list of available commands.

How to disable

To disable the service, the subscriber will have to go back to the SIM menu of the smartphone and disconnect it or contact the nearest Beeline store.

Features of debiting funds

When the “Mobile ticket” option is activated, a special service account is created, to which the amount of 150 rubles will be transferred from the main balance. All subsequent trips will be paid from a special account.

If the account balance on the service is less than 90 rubles, automatic replenishment will be made. To do this, the subscriber's main account must have an amount sufficient to complete the operation.

Important! The main balance after debiting the payment must be at least 10 rubles. If the amount is less, then the size of the special balance will increase to 150 rubles only after replenishing the main account.

If the subscriber has a postpaid payment system tariff, then a special advance account is used for replenishment. In this case, when depositing funds, the phone number should be entered with the number 6, not 9 (for example, use the code (603) instead of (903)).

Special circumstances

Many users are concerned about the issue of managing the service in the event that something happens to their smartphone. Here are ways to solve the most common situations:

If the subscriber's phone is completely discharged, the Mobile Ticket service is automatically suspended;

To return funds from a special account if your phone is lost, you need to call the Moscow Metro at 3210 (free call).

For lovers of periodical literature and glossy magazines, Beeline has developed a special service. Read the article for service features and connection conditions.

If you are a Muscovite or a guest of this city and often use public transport to get around, then most likely you are tired of standing in huge lines to buy a ticket or token. Beeline Mobile Ticket is an excellent alternative to live queues. What is this application? How to use it and how does it work?

Application Description

Smartphones that are already familiar to everyone will become a virtual replacement for regular bus tickets or subway tokens. Using them is quite simple; the purchased ticket simply needs to be attached to the turnstile, which is located at the entrances of all transport without exception. If you want to buy tickets this way, then you need to regularly top up your mobile phone account, since the money will be debited from it.

The fare in this case will be as follows:

  • one trip by underground transport – 32 rubles;
  • one trip by minibus, bus, etc. – 31 rubles;
  • one trip by underground transport and unlimited trips by ground for 90 minutes - 49 rubles.

A very convenient service and this once again shows that the company cellular communications cares about its clients. However, there are some conditions for this function. For example, you cannot install it on regular phone, the subscriber must have a smartphone that also has NFC technology. In addition, the list of devices supported by the service discussed today must include the model of the person wishing to connect the “Mobile Ticket”.

You can check whether the service is already available on the official Beeline website. In addition, the subscriber must purchase a Beeline SIM card with special option to connect the application. In Moscow, the company's offices, which are located on the territory of the Moscow Ring Road, offer their clients to replace their regular card with a special one, completely free of charge.

More about NFC

Many people are wondering what this strange abbreviation NFC is. Literally it is translated from English as “near-field communication.”

This is a wireless high-frequency communication with a small radius (within 10 centimeters).

It makes it possible to exchange data between at least two devices. An NFC SIM card is no different from a regular one.

It doesn't work in any special way. This is a standard SIM card with triple cutting (regular, micro and nano).

Connecting and disconnecting the “Mobile ticket”

Each subscriber can connect to the service in a way that suits him. There are several of these options. For example, an already purchased or replaced SIM card needs to be inserted into the phone and follow the instructions that come from the number 3210. You can also contact a company employee in one of the Beeline offices when the client receives a new SIM card. In addition, the service can be configured independently. Each phone has a SIM menu, by entering which you can make settings.

You can send SMS messages to the short number 3210 to help manage the service. In order to find out how much money is left in your account to use the service, you need to send the text “Balance”. To top up the account with a specific amount, you should send “Payment 50”, where 50 is the amount by which the subscriber wants to top up the account. To receive an alert with a list of all possible commands, the word “Help” is sent.

To disable the service, the subscriber does not have to make much effort. You just need to enter the SIM menu yourself and deactivate the service. The second option to disconnect is the same call to a Beeline communication salon and a company specialist.

1. How to start using the Mobile Ticket service?

For existing subscribers:

  • in an MTS store, replace a regular SIM card with a special NFC SIM card (the subscriber number is saved);
  • Communication services are charged in accordance with the subscriber's current tariff plan. To use an NFC SIM card, you will need a phone that supports NFC technology.

Connecting to the Mobile Ticket service is free, there is no monthly fee. The first mandatory payment credited to the balance of the Mobile Ticket is 150 rubles. Funds are automatically debited from the balance personal account when the subscriber confirms the rules for providing the service by sending a confirmation SMS message in response to an incoming message from number 3210.

WITH using NFC SIM cards with the “Mobile Ticket” service, you can pay for travel on public transport in Moscow “with one touch” using your mobile phone!

2. What is the advantage of an NFC SIM card with the Mobile Ticket service?

SIMPLE - to pay for travel, just bring your mobile phone, which has an NFC SIM card installed that supports the Mobile Ticket service, to the reader at the terminal or at the metro turnstile.

FAST - thanks to NFC technology, payment occurs very quickly. Also, you will not need to wait for change or stand in line for a ticket during peak hours.

CONVENIENT - the “Mobile Ticket” is topped up automatically from your phone account in the amount necessary to reach the “Mobile Ticket” balance in the amount of 150 rubles.

FAVORABLE - Mobile Ticket tariffs are more profitable than most current tariffs on paper tickets (1,2,20,40 trips) and automatically switches to a profitable “90 minutes” ticket when transferring from one type of transport to another.

MOBILE - plastic card You can forget it at home and it takes up space in your wallet. Always have your mobile phone with you and always have money on your Mobile Ticket!

TECHNOLOGICAL - the ability to pay for travel on public transport with the touch of your phone is a way to surprise others.

3. What phone models will the Mobile Ticket service work correctly with?

To use the Mobile Ticket kit, your phone must support NFC technology. The following list of telephones is guaranteed to support work with the Mobile Ticket kit today:
//static.mts.ru/uploadmsk/contents/1655/nfc_phones.pdf

4. I cannot pay for travel using the Mobile Ticket service, what should I do? Before using the Mobile Ticket service, please make sure that:

  • The "Mobile Ticket" service is enabled in the settings of the "Mobile Ticket" application in the STK menu or in the "My MTS" Mobile Application;
  • There are enough funds on your phone balance to pay for travel;
  • Your phone supports NFC technology;
  • In the phone settings in the " Wireless connections» NFC is in the “on” state;

5. Where can I purchase a SIM card with the Mobile Ticket service?

You can get a free NFC SIM card with the Mobile Ticket service in all MTS stores in Moscow.

When replacing a regular SIM card with an NFC SIM card with the Mobile Ticket service, you must have a Russian passport with you.

6. How will they be accrued? bonus points in MTS-Bonus for paying for travel from my account from the “Mobile ticket” package?

Paying for travel using the Mobile Ticket service does not participate in the MTS-Bonus points accumulation program.

7. What is NFC?

Near Field Communication (“near field communication”) is a short-range wireless high-frequency communication technology that makes it possible to exchange data between devices located at a distance of up to 4 centimeters.

8. Can I pay for travel using the Mobile Ticket service if my phone is turned off or low?

9. I want to change my phone number, will the Mobile Ticket service remain active on my SIM?

When changing telephone number The SIM card remains the same, the Mobile Ticket service remains in working order.

10. What to do if the NFC antenna is broken?

If your NFC antenna stops working, you need to contact the MTS store and purchase a new antenna.

11. Why do I receive an SMS notification about the need to top up my phone account with at least 160 rubles (“Please top up your phone account with at least 160 rubles to continue using the Mobile Ticket to pay for travel”)?

Unfortunately, it is technically impossible to set up individual SMS notifications for each subscriber individually. SMS notifications regarding insufficient funds on the personal telephone account balance are unified for all subscribers, regardless of the amount of funds remaining on the “Mobile Ticket” balance.
For subscribers with a minimum balance of funds on their balance, it is necessary to top up their mobile phone account with at least 160 rubles. According to the terms of provision of the Mobile Ticket service:

  1. The first payment for carrier services is set at 150 rubles. After making trips for an amount equal to or exceeding 60 rubles in automatic mode a payment is made from the personal subscriber's mobile phone account in the amount necessary and sufficient to reach the balance of funds deposited to pay for carrier services, the amount of 150 rubles.
  2. The minimum balance on your mobile phone account must be at least 10 rubles.

The service is provided jointly with LLC NPO "MOBI Money"

12. What size are NFC SIM cards with the Mobile Ticket service?

The NFC SIM card is manufactured using the latest technologies and includes all available sizes: standard, micro and nano SIM cards. You just need to remove the right size card for your phone device.

13. Can I connect the Mobile Ticket service to my current number?

Yes, to do this, it is enough to replace the SIM card with an NFC SIM card that supports the Mobile Ticket service. In this case, the telephone number and tariff plan Will not change. Replacement is made free of charge in MTS stores.

14. Can I top up my Mobile Ticket balance with any amount at the metro ticket office/at the carrier’s ticket office?

No. If the balance of the “Mobile Ticket” decreases to less than 90 rubles, the balance of the “Mobile Ticket” is replenished automatically from the balance of the personal account of the MTS mobile phone. The balance is replenished to a fixed amount of 150 rubles.

The subscriber is given the opportunity to manually top up a transport card from a personal account via an SMS request to number 3210 with the text payment (space) “payment amount in rubles”. For example, "payment 100". The maximum amount on a transport card can be no more than 3,000 rubles.

You can also top up your Mobile Ticket balance through mobile app"My MTS" (on Android) in the "Mobile Ticket" section.

15. How can I find out the current balance of the “Mobile Ticket” and enable/disable auto-replenishment?

Three options are available for the client to manage the Mobile Ticket service and balance control:

  • SIM menu
  • SMS requests
  • Mobile application "My MTS" on Android

To enter the SIM menu, depending on the phone OS, you must complete the following steps:

  • Windows Phone: Settings -> Cellular network + SIM -> SIM card settings -> SIM card applications -> “Mobile Ticket”
  • Android: Menu -> “MTS Services” icon - “Mobile Ticket”

In the SIM menu you can:

  • View your transport card balance.
  • Enable/Disable service (available cash will be saved on the card balance).
  • Specify phone number contact center in case of difficulties.

Available SMS commands to 3210 (free):

  • “Help” - the response SMS message will provide all available commands within the service.
  • “Payment” (for example, “payment 100”) - payment for the amount specified in rubles from the balance of the personal phone account.
  • “Off” - disables automatic replenishment of tickets from your personal account.
  • “On” - enable auto-replenishment of a ticket from your personal account.
  • “Balance” - obtaining up-to-date information about the balance of the transport card.

The mobile application allows the client to online mode perform the following actions in a convenient graphical interface:

  • Checking the balance of a transport card.
  • Enable/Disable auto-replenishment from your personal account.
  • Topping up the card balance from your personal account.
  • Turning the service on and off.

16. For how many passengers can I pay for transport travel using my “Mobile ticket”?

Technically, fares can be paid for one or more passengers one at a time, every few seconds. Legally, in accordance with transport legislation Russian Federation, each passenger of ground public transport must have his own ticket.

We have already written about NFC-related services earlier. Today it’s the turn of another one – MTS “Mobile Ticket”.

This is a service that makes it possible to pay for travel on all types of transport using your phone with just one touch on the reader. True, the service is available only to Moscow residents. The rest of the regions will have to travel the old fashioned way and only dream of introducing new technologies.

The service operates on the basis of NFC technology – near field communication. Through high frequency communication, information is transmitted from device to device close to each other at a distance of about 4 centimeters. Contactless phones work using the same technology. bank cards, so if you already appreciate the convenience of modern technology and pay everywhere by phone, then you will also appreciate this service from MTS. Here are just some of its advantages:

  • You don’t have to stand in line for a ticket;
  • No cash needed. You will save yourself from counting your change and, in general, your wallet or pocket with change;
  • Minimum fare without commission;
  • Replenishment occurs automatically from the mobile phone balance;
  • The service continues to work even when the phone is turned off or discharged.

How to connect MTS Mobile Ticket

In order for everything to work, several conditions must be met:

  • The phone must support ;
  • The SIM card must be replaced with a special one with the possibility of contactless payment.

If the device itself has the necessary function, then it’s up to the SIM card. It can be changed free of charge at any MTS office. Do not forget your passport and the fact that replacement is carried out only by the owner of the number. If you are not one, then either take care of a power of attorney, or prove that you have been a user of the number for a long time.

The SIM is issued in a universal size, so you can break it out of the slot of the format you need. Don’t forget that the data is not transferred to the new chip, so it makes sense to save the contacts on your phone, cloud or computer. In general, everything will remain the same and if you change your mind about using the service, you can turn it off at any time in the settings. But we'll talk about management later.

So, the SIM has been changed and installed in the phone. Turn on the device and wait for SMS from number 3210(service service number). You will be sent in a message information with the conditions for the option. If you agree, send the number “1” in response. From this moment on, the service is connected. At the same time, the amount of 150 rubles will be debited from the balance to the option account.

That's it, you can hit the road by bus, tram, trolleybus, metro or Aeroexpress, just by touching the phone to the turnstile or payment terminal. Let us remind you once again that the service is available only for the capital.

What to do if "Mobile ticket" does not work

There aren’t many reasons: either you didn’t enable something on your phone, or your number simply doesn’t have the ability to work with mobile commerce.

To get started, check the following:

  • The most obvious thing is whether the phone even supports contactless payments. This can be found in the instructions for the device; there should be a technology icon under the battery or on the phone body itself. If you don’t find it, then look in the phone menu;
  • Check if data transfer via NFC is enabled;
  • Check in the MTS SIM menu whether the service is enabled ( when replacing the SIM card, a new menu item will be available);
  • There is enough money on the balance sheet.

If there are no technical restrictions, it is worth checking the restriction by number:

  • Payment is made only from the number registered to individual. Corporate clients cannot use the service;
  • Again, check the availability of funds. Keep in mind that only your own money is taken into account. What is accrued on shares bonus programs, the initial balance of the card, etc. will not be suitable for write-offs. In addition, payments for communication services are written off first and only then travel;
  • If you have a credit payment method, then payment is made only from your own funds, and not from the limit allocated by the operator;
  • It will also not be possible to pay with the promised payment.

These are all common problems you may encounter. There are also a number of financial restrictions, but more on that later.

If you still do not understand the nature of the problem, we advise you to call the support service at 3210.

How much does an MTS Mobile Ticket cost?

Let's begin with the service itself is free, no one will ask you for money to replace the SIM either. Subscription fee or there are no commissions either. You only pay for travel. The cost of the trip is equal to the Troika card. At the time of writing, the prices are as follows:

  • Ground transport – 35 rubles;
  • Metro – 35 rubles;
  • Tariff “90 minutes” - 54 rubles;
  • Prices for Aeroexpress vary depending on the route.

Please note that this is additional service, and it does not affect your tariff plan or additional options in any way.

Since prices are subject to change, better information call 3210 for details.

For beginners, the moment of replenishment will also be interesting. You have two options:

  1. Auto. The maximum balance up to which automatic debiting occurs is RUR 150. As soon as the ticket account has less than 90 rubles, the balance is automatically replenishes up to 150 RUR. Your intervention is not required. Don’t be alarmed by messages like: top up your balance with 160 rubles. This is an automatic mailing that does not take into account the individual account status.
  2. Top up yourself. You can do this by sending an SMS to number 3210 with the text payment (space) amount. As an option, replenishment through the “My MTS” application.

Be aware of the limitations:

  • There must be at least 10 rubles left on the account after replenishing the ticket;
  • The maximum amount that can be deposited into the service account is RUB 3,000;
  • Number of payments – 10;
  • The maximum amount per month is 15,000 rubles;

The question often arises about whether it is possible to pay for several people. Technically possible. Move your phone to the payment terminal several times and that’s it. But with the travel rules it will be more difficult, because each passenger must have his own ticket, but most often there are no problems with this, so pay for anyone, but taking into account the restrictions.

How to check the balance of an MTS Mobile ticket

In general, there are three ways to manage a service:

  1. Sim menu. Look for the section “MTS services”, and already in it the subsection “Mobile ticket”. Here you can not only find out the balance, but also turn off and then turn on the service again.
  2. SMS requests. We have already mentioned the service number more than once - 3210. By sending a message to it, you can perform the following actions:
  1. Mobile, section “Mobile ticket”. Here you can also activate or deactivate the service, set up auto-replenishment, check your balance or top up your account.

“Mobile ticket” is a modern and technological means of payment that simplifies life. Don't be afraid of new things, use your smartphone to the maximum.