Make payments to subscribers – individuals for communication services of the State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom" it is possible:

for hospital and cellular communications:

in all branches of “Telecomservice” of the State Unitary Enterprise of the Republic of Kazakhstan “Krymtelecom” (no commission);

terminals of QIWI JSC (commission according to tariffs);

in all branches of GENBANK JSC (no commission);

in the terminals of PayBerry LLC (commission according to the tariffs of PayBerry LLC).

For services landline connection:

in all branches of PJSC RNKB (no commission);

in all branches of Krayinvestbank OJSC (no commission).

Cash desks of the Telecommunications Services Shop No. 1 in Evpatoria operate:

Telecomservice branch No. 1 (34 Pobedy Ave.) from Monday to Friday

from 8:30 to 17:00, break from 12:00 to 13:00. Saturday, Sunday are days off.

payment acceptance point No. 2 (Primorskaya St., 2/5-3) from Tuesday to Friday from 9-00 to 17-30, Saturday from 9-00 to 15-15. Sunday, Monday – days off.

You can find out about outstanding payment by calling 177.

Subscription department for individuals (conclusion, renewal of contracts, purchase of cards mobile communications"Krymtelecom") is located at the address: Pobeda Ave., 34 (tel. 5-06-38). The department is open Monday, Tuesday, Wednesday, Friday from 8 a.m. to 5 p.m. Break from 12 to 13 hours. Saturday, Sunday are days off.

Previously concluded contracts are issued out of turn at the subscription department: Monday and Friday from 10 to 11 a.m., Tuesday and Wednesday from 3 to 4 p.m.

Subscription department for legal entities located at: Pobeda Ave., 34, room 109 (tel. 5-04-69). The department is open Monday, Tuesday, Wednesday, Friday from 8 a.m. to 5 p.m.

Break from 12 to 13 hours. Saturday, Sunday - days off.

At phone not working contact 1508 (repair bureau) from 8 to 16 hours, break from 12 to 13 hours. Saturday, Sunday are days off.

If you receive the information “Phone has been disconnected for non-payment,” you can clarify the receipt of payments by calling 177 and 2 -95 -95 from 8 a.m. to 5 p.m. (Saturday, Sunday - days off).

You can send a telegram on credit from home phone by number: 0-800-506-0014.

If you have problems with the Internet service, please call the support line at 0-800-506-8000 (toll-free from a landline phone).

You can find out the long-distance/international calling codes and call rates by calling 176.

We remind you:

From May 1, 2015, the Republic of Crimea switched to a system and numbering plan Russian Federation. In this regard, the dialing procedure for subscribers has been changed fixed line State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom".

Calls to Russia to fixed numbers must be made in the following order:

For example, in Moscow: 0 495 (xxx-xxxx), where 495 is the Moscow city code.

Calls within Crimea and Sevastopol to fixed numbers:

0 (area code) (telephone number).

For example, in the city of Sevastopol: 0 869 (xxx-xxxx), where 869 is the code of the city of Sevastopol.

Calls to numbers of mobile operators of the Russian Federation:

0 (mobile operator code) (phone number).

For example, MTS Krasnodar 0 – 978 (xxx-xxxx).

Calls to the CIS, Baltic and non-CIS countries are made as follows:

00 -(country code) (city code)-(telephone number).

For example, Republic of Belarus, Minsk: 00-375-17-(xxx-xxxx).

Ukraine, Kiev: 00-380-44-(xxx-xxxx).

Crimea city codes:

Simferopol, district	3652		Belogorsk, district	36559
Yalta	3654		Alushta, district	36560
village Nizhnegorsky district	36550		Kerch	36561
village Sovetskoe, district	36551		Feodosia	36562
village Pervomaisky district	36552		Saki city, district	36563
Razdolnoe village, district	36553		Dzhankoy, district	36564
Bakhchisaray, district	36554		Krasnoperekopsk, district	36565
urban-type settlement Kirovskoe, district	36555		Sudak, district	36566
village Krasnogvardeyskoye, district	36556		Armyansk, district	36567
Lenino village, district	36557		Evpatoria	36569
village Chernomorskoe, district	36558

According to information from the Telecommunications Services Workshop No. 1 of the city of Evpatoria, the State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom".

You bought a SIM card from the Krymtelecom operator, inserted it into your phone, checked your balance via USSD - request *100# , and it’s empty. We topped up the balance and received an SMS about funds being credited to the account. Now I really want to call, but I can’t.

You start calling, but no... the calls don’t go through, you give your number to a friend, but when he calls your number, new number the robot says that “such a number does not exist”... Yes, yes, it’s just Krymtelecom, where such “troubles”, unfortunately, often happen.

How to activate a Krymtelecom SIM card

It's simple:

• Immediately ask the place where you buy the SIM card for the manager to activate it.
• If you did not receive SIM card activation in the store for some reason, then we do it yourself: call Krymtelecom technical support at 1515 (even from an inactivated SIM card the call should “go through”), or to the number+79784001515 from a friend’s phone, we explain to the young lady what happened and demand that she activate the new SIM card.

The SIM card activation service at Krymtelecom is free. The new SIM card is “activated” after a call to support for about 5 - 10 minutes.

Crimetelecom numbers

There is one in Crimea telephone code+7978, but there are many operators on it. These are MTS, Win Mobile, Volna Mobile. When calling the number, sometimes it is not clear how much they will charge Money per call, and in general which network the subscriber is served on.

Krymtelecom numbers start with +7-978-40X XX XX.

100 thousand such network numbers have been allocated and, as far as I understand, they have not yet been used.

There is, of course, the option that the person changed the operator, and the number will begin with different numbers, but there are very few such people (I can say for sure that I was one of the first in Kerch), many have not even heard of the service of changing the operator while maintaining the number.

for landline and cellular communication services:

— in all branches of “Telecomservice” of the State Unitary Enterprise of the Republic of Kazakhstan “Krymtelecom” (no commission);

— terminals of QIWI JSC (commission according to tariffs);

— in all branches of GENBANK JSC (no commission);

— in the terminals of PayBerry LLC (commission according to the tariffs of PayBerry LLC).

For landline services:

— in all branches of PJSC RNKB (no commission);

— in all branches of Krayinvestbank OJSC (no commission).

Cash desks of the Telecommunications Services Shop No. 1 in Evpatoria operate:

— Telecomservice branch No. 1 (34 Pobedy Ave.) from Monday to Friday

from 8:30 to 17:00, break from 12:00 to 13:00. Saturday, Sunday are days off.

— payment acceptance point No. 2 (Primorskaya St., 2/5-3) from Tuesday to Friday from 9-00 to 17-30, Saturday from 9-00 to 15-15. Sunday, Monday – days off.

You can find out about outstanding payment by calling 177.

The subscriber department for individuals (conclusion, renewal of contracts, purchase of Krymtelecom mobile communication cards) is located at the address: Pobedy Ave., 34 (tel. 5-06-38). The department is open Monday, Tuesday, Wednesday, Friday from 8 a.m. to 5 p.m. Break from 12 to 13 hours. Saturday, Sunday are days off.

Previously concluded contracts are issued out of turn at the subscription department: Monday and Friday from 10 to 11 a.m., Tuesday and Wednesday from 3 to 4 p.m.

The subscriber department for legal entities is located at the address: Pobedy Ave., 34, room 109 (tel. 5-04-69). The department is open Monday, Tuesday, Wednesday, Friday from 8 a.m. to 5 p.m.

Break from 12 to 13 hours. Saturday, Sunday - days off.

If your phone is not working, contact 1508 (repair bureau) from 8 a.m. to 4 p.m., break from 12 p.m. to 1 p.m. Saturday, Sunday are days off.

If you receive the information “Phone has been disconnected for non-payment,” you can clarify the receipt of payments by calling 177 and 2 -95 -95 from 8 a.m. to 5 p.m. (Saturday, Sunday - days off).

You can send a telegram on credit from your home phone to the number: 0-800-506-0014.

If you have problems with the Internet service, please call the support line at 0-800-506-8000 (toll-free from a landline phone).

You can find out the long-distance/international calling codes and call rates by calling 176.

We remind you:

From May 1, 2015, the Republic of Crimea switched to the numbering system and plan of the Russian Federation. In this regard, the procedure for dialing numbers for fixed-line subscribers of the State Unitary Enterprise of the Republic of Kazakhstan “Krymtelecom” has been changed.

Calls to Russia to fixed numbers must be made in the following order:

For example, in Moscow: 0 - 495 (xxx-xxxx), where 495 is the Moscow city code.

Calls within Crimea and Sevastopol to fixed numbers:

0 - (area code) - (telephone number).

For example, in the city of Sevastopol: 0 - 869 (xxx-xxxx), where 869 is the code of the city of Sevastopol.

Calls to numbers of mobile operators of the Russian Federation:

0 - (mobile operator code) - (phone number).

For example, MTS Krasnodar 0 – 978 – (xxx-xxxx).

Calls to the CIS, Baltic and non-CIS countries are made as follows:

00 -(country code) - (city code) - (telephone number).

For example, Republic of Belarus, Minsk: 00-375-17-(xxx-xxxx).

Ukraine, Kiev: 00-380-44-(xxx-xxxx).

Crimea city codes:

Simferopol, district	3652		Belogorsk, district	36559
Yalta	3654		Alushta, district	36560
village Nizhnegorsky district	36550		Kerch	36561
village Sovetskoe, district	36551		Feodosia	36562
village Pervomaisky district	36552		Saki city, district	36563
Razdolnoe village, district	36553		Dzhankoy, district	36564
Bakhchisaray, district	36554		Krasnoperekopsk, district	36565
urban-type settlement Kirovskoe, district	36555		Sudak, district	36566
village Krasnogvardeyskoye, district	36556		Armyansk, district	36567
Lenino village, district	36557		Evpatoria	36569
village Chernomorskoe, district	36558

According to information from the Telecommunications Services Workshop No. 1 of the city of Evpatoria, the State Unitary Enterprise of the Republic of Kazakhstan "Krymtelecom".