Modern telephones have not been used for their intended purpose for a long time. Now it is a music player, video and photo camera, GPS navigator, etc. For conversations, of course, phones are used, but less often than before. But even if the interlocutor is hard to hear on the iPhone 6, then this is a reason for concern for the owner. Such expensive gadgets from Apple should work properly.

Unfortunately, not a single phone is immune from this. Even the new flagships iPhone 7 and 7 Plus are subject to this risk.

Add volume

Let's start with the banal. Inexperienced users simply turn down the volume of the speaker during a conversation by involuntarily pressing the volume down button on the side panel. In this case, you don’t even need to open the iPhone 6 settings. To set the maximum volume, you need to call someone and, during the call, use the side keys to increase the volume.

Judging by messages on various forums, a simple action helps many users: inserting and removing the headset. If it helps, then that's great, but if not, then move on.

Shipping film and covers

Another reason: shipping film. After purchasing a new smartphone, there is always a film on the screen that for some reason people don’t remove. They do this supposedly in order to preserve the beautiful appearance, but this film may simply block the speaker, making it difficult to hear the interlocutor.

Cases can also block the sound. They usually have a hole for the speaker, but it sometimes gets clogged with debris. Try cleaning it and test your phone again.

Cleaning the speaker mesh

If the mesh that covers the membrane and serves as some kind of protection against debris could become clogged, then to clean it, you need to use a cotton swab with alcohol or a toothbrush. Also try blowing it out and removing the debris.

If cleaning helps, that's great. True, dirt accumulates not only outside, but also inside. Therefore, sometimes the phone needs to be disassembled to clean out debris from under the mesh.

For disassembly, special star-type screwdrivers are used. Most likely, you do not have them, so you will have to contact a service center. If you have the necessary tool, you can try to remove the cover yourself. But do it carefully so as not to touch or tear off the cable.

Did it help? If not, then we will look for the reason.

Looking for a reason

It is important to remember why it became difficult to hear the interlocutor on the iPhone 6. For example, after the gadget falls out of your hands or you spill a glass of water on it. It is possible that sand got into the speaker after relaxing on the beach. Anything could disrupt its operation, but most often it is the owner who is to blame. Speakers themselves rarely deteriorate. After all, this is a simple module in which there is nothing special to break.

Unfortunately, only a few users can repair their iPhone 6 on their own. This cannot be done without special screwdrivers, so the simplest, laconic advice is to take the phone to a service center.

Moreover, if you remember for sure that the speaker began to work worse after the fall, then you don’t have to rush too much. However, if you are sure (or at least there is such a possibility) that you determined the bad sound on the iPhone 6 after water got inside the case, then you must immediately turn off the phone, remove the battery and take the device to a service center. In this case, this is the minimum that you can do useful. The maximum is if you also dry the phone with a hairdryer for at least 5-10 minutes. Surely during this time the water will evaporate from the inside. After that, still take the phone to the technician.

If it turns out that water got inside and shorted the contacts, you will have to install a new speaker on the iPhone 6. Usually it is inexpensive, but if you pay for the work, it won’t be so cheap. It also cannot be ruled out that some contact or cable did not come off during the fall. In this case, repairs will not be expensive.

Could there be a software problem?

Maybe. The iOS operating system itself is great. It is well optimized, easy to use, and constantly updated. But nowadays many users have popular jailbreaks. This special programs installed on iOS. In other words - firmware.

Yes, they open up many opportunities for users, including the ability to install cool free programs, for which without jailbreak you would have to pay money. But firmware is unofficial software, and no one is responsible for its performance. You shouldn’t be surprised that after some kind of jailbreak it will become difficult to hear your interlocutor on the iPhone 6. And although the problem in the software can be solved quite easily, a similar feature does occur.

So it is not recommended to install all sorts of complex software that can harm the system unless absolutely necessary. It’s good if the problem with the speaker is software in nature. In this case, iPhone 6 repair will not be required at all. It will be enough to simply install the latest official software through iTunes.

By the way, it is extremely rare that there may be a problem even in official firmware. There have been cases when new versions of Apple software only harmed the phone. Therefore, you can try to “roll back” to previous version BY. It's unlikely that this will solve the problem, but it's worth a try.

If all else fails

If you remove the jailbreak and install the official one software did not help and you are still hard to hear the interlocutor on the iPhone 6, then you will have to contact a service center or, if there is no guarantee, some private workshop.

Well, as a last resort, just use a wired headset (it always comes with your phone) or a Bluetooth headset, and also communicate via speakerphone.

One of the most unpleasant phone breakdowns is a non-working microphone, due to which the interlocutor cannot hear you well. Let's look at the causes and ways to troubleshoot microphone problems on iPhone 7.

Why can't my interlocutor hear me on iPhone 7?

The reasons why your interlocutor cannot hear you on an iPhone 7 are often due to a faulty microphone.

• Contact failure due to mechanical damage
• Water entering the microphone cavity
• Microphone clogged
• Software error

Before correcting deficiencies in the microphone, we recommend testing it using a voice recorder. Perhaps the interlocutor’s ear speaker is faulty, which is why they can’t hear you. When recording your voice on a voice recorder, make sure that the speaker grille is not covered with your hand or cover. When playing back, the recording should sound clear; if there is interference and noise of various kinds, then the microphone is faulty.

In case of mechanical damage or oxidation of contacts, as well as manufacturing defects, the best solution will replace the microphone.

DIY microphone replacement

You should proceed with replacement only if other troubleshooting methods (rebooting the operating system, cleaning the microphone mesh) did not help.

To replace the bottom cable you will need the following set of tools:

• Triangular screwdriver
• Plastic paddle or pick
• Forceps

Replacing the bottom connector is carried out in several steps:

1. Using a screwdriver, unscrew the two screws on the bottom of the smartphone (near the charging connector). Use a pick or plastic spatula to pry up the smartphone screen and carefully disconnect it from all latches
2. Unscrew the two screws from the battery protection. We take out the protective panel and unscrew the 14 screws on the bottom cable. Since the screws differ in size, you should remember their location
3. Using a spatula, disconnect the polyphonic speaker, Home button and antenna
4. The bottom train is attached with glue, so it can also be removed by carefully prying it off with a spatula

The lower cable has been removed, and the cable with a working speaker is installed in the reverse order.

Additional microphone troubleshooting methods

If you experience difficulty hearing on your iPhone, we recommend removing the case from your phone. If the case fits too tightly to the smartphone, it will block the microphone slots, causing it to stop working correctly.

If the microphone becomes clogged, clean its mesh from debris and dust. To do this, use a thin needle. The operation must be performed very carefully so as not to damage the microphone.

A software error also quite often causes problems with the microphone. It is recommended to start by simply rebooting the phone; if the problem cannot be resolved, then perhaps the problem is operating system. Download new version OS. If you have it on this moment, then reset the OS to factory settings: go to “Settings” - “General” - “Reset” - “Erase content and settings”. This may solve the problem if you are sure that the microphone is working.

C iPhone release 7 and iPhone 7 Plus, “immersive surround sound” is not the least important feature of Apple’s new smartphones. However, its implementation misleads users who mistake two pairs of decorative grilles at the bottom of the case for a stereo system. But in fact there is no stereo there.

Since 2016 iPhone of the year I said goodbye to the headphone audio jack – that’s a fact. Instead of the previous round hole, the bottom edge is decorated with two grilles. It is logical to assume that there are hidden speakers there, with the help of which a stereo effect is created during operation speaker system smartphone. Alas, this is self-deception - if we look at the specifications on the official Apple website, we will find that behind one of the decorative grilles (on the left side of the Lightning connector) there is only a microphone. And behind the second (on the right side) there is a single edge speaker and an additional microphone.

Stereo sound in iPhone 7. iPhone 8, iPhone X, iPhone XR and iPhone XS is created using a speaker located next to the hearing, which is located at the top of the device.

When you talk on the phone, an acoustic wave is transmitted to your ear from only one of them, but if you turn on the music at full volume, both devices will start working. Twice the energy means twice the sound, which is also noticeable when using speakerphone. Plus, Apple hints that the latest iPhones have “increased dynamic range” compared to older models.

What then is the symmetrical grille at the bottom of the iPhone 7, iPhone 8, iPhone X and iPhone XR for?

For the sake of beauty, literally. More precisely, perforation was vital for the microphone to function properly, so the designers simply added the same pattern on the other side for symmetry. And there will probably be dust bunnies accumulating there.

It should be noted that with the release of the iPhone XS, the grilles at the end became asymmetrical.

The photo below shows the ends of the iPhone XS Max and iPhone XR.

Before you begin to describe the malfunctions and answer the question - Why is it hard to hear your iPhone interlocutor during a conversation and what to do in such a situation, you need to study the device of the smartphone and divide the breakdown into mechanical and software.

The iPhone has two speakers, the lower speaker, which is responsible for speakerphone, playback of music and call sounds, and the upper auditory speaker, which is responsible for hearing the voice of the interlocutor on the iPhone.

Symptoms and Causes of Mechanical Speaker Failure

During a call, you cannot hear the person on your iPhone who is on speakerphone, which means the problem is in the lower speaker.

• Faulty Mini-Jack 3.5 mm.

Often, this is due to a failure in the 3.5 mm plug. Perhaps the contacts are shorting in it. Sometimes it helps to connect and disconnect the plug several times, 10–20. So, you clean the connector from oxides and other debris deposited on the contacts.

But this is just a life hack that does not guarantee 100% results. If it didn’t help, then you need it. On newer iPhone models, the headphone and charging jacks come in one piece.

• - “Mute” key and volume rocker.

If you recently became the owner of an iPhone and do not understand the device and buttons, then on the left side there is a key to switch to silent mode (Mute), which could be accidentally touched during a conversation.

It's worth checking to see if you've pressed the volume control or muted the sound. Try calling back and holding down the volume up key. If you can’t hear your iPhone interlocutor, it is possible that the problem lies at the other end of the “wire.”

• - Faulty top speaker.

Often, people contact the PlanetiPhone service with a broken hearing speaker. It fails due to the ingress of water, dirt and dust. Water penetration causes short circuit and leaves oxides on the contacts that interfere with signal conduction from the speaker to the motherboard.

The mesh on the speaker, which performs a protective function, can become clogged with small particles of dust and dirt. It is extremely difficult to hear the person calling. In this situation, you will need to clean the iPhone from water and dust, and you will need to dry it and clean the contacts from oxidation.

• - iPhone crash.

If an iPhone falls from a height, not only the speaker, but also the microphone of the iPhone fails.

During a call, it performs a noise reduction function. Due to the fall, the audio codec or cable fails, which is why the smartphone perceives all sound coming from the subscriber as noise and dampens it. He is checked by recording his voice.

If it plays with interference, noise and wheezing, you should come to our service for iPhone diagnostics. This may be the very answer why it’s hard to hear the person you’re talking to on your iPhone.

Software glitches and errors

Now we will analyze software malfunctions that we can fix ourselves without resorting to the help of a service.

• - Bluetooth headsets.

It’s worth remembering if you connected speakers or headphones via Bluetooth? iOS may not properly disconnect the headset and think that it is still connected to the phone. Just go to settings and turn it off again.

• - Third party programs.

On the iPhone it is difficult to hear the interlocutor due to the use third party software. Remember what you installed before the problem was discovered. Try removing them and rebooting. Hold down the Power and Home keys.

• - iOS crash.

If the sound does not always disappear, but only intermittently, this may be a glitch in the iPhone operating system. Try updating the firmware.

What to do if you can’t hear your interlocutor on iPhone?

From the possible breakdowns and their symptoms described above, it is extremely difficult to correctly diagnose the location and cause of the breakdown. If you have little experience, it is better to start checking by checking the volume level in the settings and the silent mode key.

The best and simplest answer to the question why you can’t hear your iPhone interlocutor is to come to the PlanetiPhone SC at free diagnostics iPhone.

Stages of repair in PlanetiPhone.

• - Come to your nearest service center and tell us in detail about the breakdown or call a technician to your home by leaving a request on the website. (Master's visit to Moscow - Free)

• - First of all, before starting any action, a check is performed to identify all hidden problems and their causes. (This is done free of charge, even if you later decide to postpone the restoration until later.)

• - Next, we announce all the faults found, the time it will take to fix them and the final price. (The price already includes the price of the part and the work of the master! No extra charges after repairs!)

• - Stipulated procedures are followed and full testing smartphone.

• - You pay for the services and you are given a fully restored iPhone, a warranty and a discount card.

*Get a discount now by simply filling out an application on the website.

Why should you contact PlanetiPhone?

Our service has advantages that clearly distinguish us from all competitors in Moscow. These include:

• - Unlike other top workshops, we have an affordable cost of repairs in the capital.

• - Free computer check gadget, even if repairs are refused at the service center and a specialist visits your home in the capital.

• - Only original components, which are always in stock.

• - Modern equipment and experienced craftsmen.

• - Free delivery of equipment to the service center and back to your home in the capital.

We didn’t find an answer to the question - why can’t you hear the iPhone interlocutor? Come to PlanetiPhone and we will quickly find out the reason!

More than six months have passed since the release of new products from Apple. At this point, our partner, the ModMac service center, has repaired more than two hundred devices and is ready to talk about the main iPhone problems 7 and iPhone 7 Plus and the cost of work to fix them.

During a conversation, the interlocutor hears your voice greatly distorted, a “trumpet” effect appears. Decide this problem usually in three ways:

– Reset settings (free);
– (RUB 4,990);
– Go to the official Apple service center and try to register this case as a warranty case (free of charge).

"Endless Questions"

When transferring backup copy various minor problems appear from the old iPhone, “endless questions” pop up that appear through certain time, even if you answer them. The solution will be to “hard reset” the iPhone or reset the settings, and you can do all this yourself and absolutely free.

New iPhone activation fails

Just imagine - you just bought the long-awaited iPhone 7, you are trying to start using it, but, alas, activating the phone takes several hours.

The solution was found after many such requests: try activating the device through different Internet providers (connecting to different Wi-Fi networks) - it has been proven that activation will take place on two out of five possible connections!

Problems with the Home button

– Home button randomly triggers and goes into constant clamping mode (continuous operation of the Taptic Engine). You can contact the official Apple service center and try to fix this case as a warranty case (free of charge);

– The button gets very hot, and at some point the glass on it breaks. Unfortunately, Apple does not recognize this case as a warranty, so you will need to do the repair yourself.

Peeling iPhone 7 and 7 Plus case in Jet Black

A new color means new problems, and if everyone has more or less come to terms with scratches, then paint peeling off in chunks is something new! There have already been several cases where the integrity of the paint layer was compromised to such an extent that the bare aluminum case was exposed.

After refusal service center Apple exchanged under warranty, all that remains for the user is to accept it or buy a new one for 12,990 rubles.

iPhone 7 and 7 Plus camera glass

Already in the second week of use, scratches appear on the camera, some are small and not scary, while others have the entire length of the eye, and this is not just a hindrance, but annoying. But the fact that the glass may break after the phone falls due to the “bulging” camera is a completely different problem. (glass) will cost the owner of an iPhone 7 6,990 rubles, and .

Small problems to deal with

- Slow operation of the iPhone 7 camera. Imagine - you are walking down the street and notice something unique - something that you will never see a second time, take the phone out of your pocket as quickly as possible, lightly swipe into the camera and... that's it - wait for order 20 seconds until all the interesting events around are over.

– Problems with headphones with a Lightning connector. The sound is distorted until you pull the wires; interference, which makes listening to music simply impossible.

- The sound of the engine running. If you bring the back of the iPhone 7 to your ear, you will hear something wheezing inside. So, this is just new processor.

Unfortunately, in these cases, going to the official Apple center is unlikely to bring positive results.

On the ModMac website you can familiarize yourself with all types of services and.!