Job description of a cashier at a gas station. Refueling operator job descriptions. Customer service culture

Show up to work only in clean and tidy clothes, and always maintain a pleasant appearance.
Provide customer service exclusively according to the rules regulated by the company’s charter.
Carry out all types of operations for the release of ordered goods, product sets and other items, as well as accept funds, recalculate them and give change to the client.

Features of cash payments Stages of making cash payments for a monetary amount or when calculating the number of liters:

Gas station cashier operator accepts Money from the client, calculating the amount by the number of liters or the final purchase invoice.

Working as an operator at a gas station

From the moment he takes over his shift until the end of his duty, he is responsible for everything that happens at the station. Period of duty During a shift in job responsibilities gas station cashier operator includes the following.
1.

Providing uninterrupted supply of fuel to customers. 2. During fuel acceptance, cessation of trade with notification of customers with an information sign; upon completion of the operation, sales are resumed.

3. Reception of incoming petroleum products. This includes: - study of cargo documentation; — checking the fuel level in the fuel tanker and the gas station capacity before draining; — monitoring the drainage from the fuel tanker into containers; — visual inspection of the fuel tanker to make sure it is empty; — measuring the level after draining in containers. 4. Recording of all measurements and events in a shift log. 5.

Maintaining cleanliness and order in the gas station area. 6. Preparation of cash reports. 7.

Gas station operator and his responsibilities

Attention

Working hours are shifts, one person per shift. While on duty, the operator operates the cash register, dispenses fuel to consumers and never leaves the gas station premises. 1.5 The gas station operator is the financially responsible person. During his duty, he is responsible for the safety of equipment, materials, buildings and structures, goods (gasoline) and money in the cash register.

2. Going on duty. 2.1 Operators taking over the shift are required to: - make sure that equipment, materials, and tools are in good working order (including cash register tape, replacement reporting forms, etc.); — check the presence of all necessary documentation at the workplace (according to the list); - accept what is available in containers at this moment product (gasoline), I record the level in the containers and meter readings in the shift report; — accept the funds available at the cash register, indicating the amount in the cash book.

Important

Check the order on the territory of the gas station and in the operator's room. 2.2 All comments identified during the shift acceptance process must be reflected in the shift log. After this, the operators sign in the shift log to accept the shift, and from that moment on they are responsible for everything that happens at the gas station until the end of duty.

3. While on duty: 3.1 The operator is obliged to ensure uninterrupted supply of goods (gasoline) to consumers. 3.2 Maintain order in the territory of the gas station and in the premises, i.e. clean regularly. 3.3 Accept incoming fuel in the following order: - Read the documentation for the cargo; — Check the fuel level in the fuel tanker (according to the bar); — Stop trading in the relevant type of gasoline (by hanging an information sign for customers); — Measure the gasoline level in the container (with a note in the log) before draining.

Gas station operator: description of profession, requirements, salary

Transfer money to collectors, namely: 3.6.1. prepare the amount for collection; 3.6.2. fill out three transmittal forms in the same way; 3.6.3. check the identity cards of bank employees; 3.6.4. obtain a receipt from collectors confirming the receipt of money. 3.7. Receive fuel into tanks in the following sequence: 3.7.1.
measure the fuel level in the tank before draining; 3.7.2. serve all those remaining after the entrance to the road was blocked

Info

Gas station customers. 3.7.3. Estimate the amount of fuel in a fuel tanker. 3.7.4. If there is a shortage of fuel in the fuel tanker, do not accept the vehicle for drainage, but if the level is normal, accept documents from the driver (Certification Number and Passport).

3.7.5. continue supplying fuel to customers, with the exception of the fuel brand that is being drained; 3.7.6. measure the fuel level in the tank after draining; 3.8. Do not allow water to enter the tanks.

Example of a job description for a gas station operator

There are about 45,000 gas stations in Russia general purpose. The gas station operator is called upon to monitor the smooth operation of the gas station, be responsible for its safety, and manage the receipt of petroleum products.
This is serious work big amount responsibilities. Are the operator and the tanker the same thing? A gas station attendant is a station employee who fills the car with fuel while the client pays for the purchase, and sometimes takes the money from the driver himself and then refuels the car. Works on the street, on the territory of the station. This employee must understand issues of fire safety, labor protection, receiving petroleum products, and refueling a car. The work of a gas station attendant is more physical. As a rule, this is a purely male profession. The operator, in turn, is a cashier, a seller of petroleum products.

Job Description for Gas Station Operator

be constantly at work.

At the end of the shift, the operator must:

submit an explanatory statement in case of emergency situations that occurred during duty;
transfer duty to a shift worker, recording the transfer in the shift log.

The typical job responsibilities of a gas station operator given here do not take into account the specifics of the operation of a specific gas station, therefore, when developing a job description and establishing job responsibilities for an employee, any employer can build on the list we have given, taking into account the realities of the work of their enterprise.

All vehicles are refueled on a first-come, first-served basis, with the exception of special-purpose vehicles (fire engines, police, ambulance, snow removal equipment, regular shuttle buses), vehicles with perishable products. Refueling of cars of foreign citizens is carried out according to service books and only in cash.

It is prohibited to sell fuel in plastic cans and glass containers. Payment for petroleum products is carried out through the cash register with the issuance of a receipt, which contains information about the cost and quantity of the product. Shift handover 1. After the end of duty, the shift is handed over in accordance with the instructions of the gas station operator. 2. Comments found during transmission are recorded in the shift log. The person delivering the shift signs in the journal for the shift being handed over, and the person taking over – for accepting it. 3.

Gas station cashier-operator RUB 35,000.

Information about the type of fuel being refueled and the fuel dispenser number must be taken into account.

Clearly dictate to the client the amount received from him, at the same time it is necessary to indicate the exact number of liters, type of fuel and specify the fuel dispenser number.
Connect the fuel supply for the amount paid by the client of the establishment, and also accurately calculate the number of liters for which the client paid.
Punch the check, including all the information related to the transaction with a specific client.
State the exact amount of change that the client is entitled to, and also issue the necessary funds along with the check. It is necessary to issue a paper check and a change coin strictly at the same time.
This includes the responsibilities of the gas station operator.

Responsibilities of a Lukoil gas station operator

Regarding professional skills, many companies offer free education gas station operators during employment. Required knowledge for work The operator must know:

design and operating principle of refueling equipment, safety rules for its operation;
measurement methods, purpose and rules for using instrumentation;
name, main characteristics, grade and brands of petroleum products sold;
regulations for receiving and procedure for processing documentation for accepted and sold fuel;
principles safe storage petroleum products and car refueling;
methods of providing first aid;
basic fire extinguishing methods.

Job responsibilities The gas station operator's workplace is located behind the cash register, in the station building.

A gas station operator is an employee of a gas station whose main responsibilities include refueling vehicles with fuel materials. The operator communicates directly with the client, explains to him how to use the equipment, and makes payments for the service provided. In addition, the operator is in contact with technical equipment and must know exactly how to use it. Working with flammable materials requires knowledge of and compliance with fire safety requirements. The holder of this position must be a responsible person, since his job is... Thus, a profession that is simple at first glance presupposes that its owner has a whole range of knowledge and skills that must be correctly presented in the resume of a gas station operator.

Responsibilities of a gas station operator

The gas station operator dispenses petroleum products and records them in accordance with the requirements listed in the gas station operator’s job description. The main provisions of this document include the following points:

compliance with safety regulations;
following the standards of technical operation of electrical installations;
safe operation of refueling equipment;
strict compliance with fire safety rules;
knowledge and adherence to procedures for working with fuels and lubricants;
compliance with the operating procedures of treatment plants.

Also, the gas station operator must know how to accept and dispense petroleum products. In addition, he must be able to use a cash register. The gas station operator is the responsible person. He bears financial responsibility for the petroleum products, funds and equipment at his disposal.

The governing body that controls the operator’s work is the head of the gas station or directly the shift supervisor.

When starting a shift, the operator checks the documentation and checks it against the approved list. Before starting work, the serviceability of the equipment and cash register is checked, shift acceptance documents are filled out, where the remaining petroleum products, meter readings are recorded, and levels in petroleum product storage tanks are noted. If any violations are detected, appropriate notes are made in the shift log.

Having accepted the shift, the operator begins to fulfill his duties: continuously dispensing petroleum products to customers, maintaining order in the premises and on the site.

An applicant for the position must have a gas station operator certificate. In this case, he will have an advantage when hiring, especially in large, serious companies. This certificate is issued after completing vocational training.

The qualification level of the gas station operator is characterized by the corresponding category. There are four of them in total, the countdown starts from the second digit. A second-class operator is required to perform a minimum list of work. He must know the basic provisions of the work process and have an understanding of fire safety. An employee of the third category can work with radiators and maintains reporting documentation. After a year of work, the fourth rank is assigned. Operator this level capable of servicing pipelines and tanks. After another year, the employee receives the fifth category, which allows him to work with automated systems, dispense petroleum products.

When writing a resume, you must indicate the availability of documents confirming the fact of training in your specialty. The operator also indicates what rank it has.

Have you ever written a resume?

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How to write a resume for a gas station operator

The resume contains written information about the professional skills of the applicant for the position of gas station operator. The person lists his achievements, indicates the duration of work in the chosen field. It also indicates what salary the person plans to receive at the new place of work.

The resume for employment as a gas station operator has a clear structure. information is presented on one or two sheets. A short and concise style of presentation is encouraged.

A sample resume for a gas station operator should look like this:

First of all, you need to comply with the formalities and write the word “Resume” in the center. It is also necessary to note on behalf of whom it is being drawn up.
The resume indicates its composition, in this case it will look like this: applying for the position of gas station operator.
In the next paragraph you should indicate personal information. Here they write the date of birth, address of residence, contact number and marital status.
Then you will need to provide educational information. This paragraph lists all special educational institutions where the applicant received his education and years of study. It should also be noted in which institution the training as a gas station operator took place.
If you have work experience in your specialty, it is indicated in the next paragraph. Here indicate the name of the organization and the period of work in it.
The next point: “Achievements” is the most important. This is what the employer will pay special attention to. Here you need to indicate what was done in your previous job, what achievements helped improve the work process. For example: “increased sales by 20% in 5 months.” This paragraph lists what innovations were introduced into the work and what results they produced.
Additional skills and abilities that may be in demand in working with the sale of petroleum products are listed in the next paragraph. Knowledge of a foreign language should also be noted here.
Then, separated by commas, you need to indicate

July 2012 - present (5 years and 11 months)

Gas station shift supervisor - TNK Stolitsa OJSC, Moscow

Sale of fuels and lubricants.

Gas station cashier-operator - individual entrepreneur Kiyaykina M.A.

Sale of fuels and lubricants.

Responsibilities, functions, achievements

Reception, storage and release of petroleum products; Working with cash, cash registers and credit cards, conducting settlements with clients; Conducting audits, checking the safety and condition of entrusted property; Keep records, draw up commodity-money and other reports on the movement and balances of entrusted property; Preparation and delivery of funds for collection; Maintaining cleanliness at gas stations

Gas station cashier-operator Part-time employment - individual entrepreneur Ilyushkina G. A.

Sale of fuels and lubricants.

Responsibilities, functions, achievements

Sales consultant, cashier Full time – Municipal Unitary Enterprise “Ornamental Crops”

Wholesale and retail trade of ornamental crops.

Responsibilities, functions, achievements

Reception, storage, inventory and sale of goods; Consulting customers about the products sold, arranging and decorating bouquets; Working with cash, cash registers and credit cards, conducting settlements with clients; Conducting audits, checking the safety and condition of entrusted property; Keep records, draw up commodity-money and other reports on the movement and balances of entrusted property; Maintaining cleanliness in the workplace

Sample documents

Job description of the manager of a station (car filling station)

Compiled in ___ copies. I approve ______________________________ (initials, surname)______________________________ _______________________________ (name of the employer, (manager or other person,______________________________ ______________________________ his organizational and legal authority authorized to approve______________________________ ______________________________ form, address, phone number, job description address)______________________________email, OGRN, INN/KPP) “___” _________ ____ G.

“___” _________ ____ city N ____ M.P.

JOB DESCRIPTION

manager of a station (car filling station)<*>

__________________________________________

(name of employer's department)

developer: _________________

agreed: _________________

_________________

ID of the electronic copy of the document.

(PREAMBLE)

This job description has been developed and approved in accordance with the provisions of the Labor Code Russian Federation and other regulations governing labor relations in the Russian Federation.

1. GENERAL PROVISIONS

1.1. The manager of a station (car filling station) (hereinafter referred to as the Employee) is one of the managers.

1.2. This job description defines the functional responsibilities, rights and responsibilities of the Employee when performing work in his specialty and directly at the workplace at ________________ (hereinafter referred to as the Employer).

1.3. An employee is appointed to a position and dismissed from a position by order of the Employer in the manner prescribed by current labor legislation.

1.4. The employee reports directly to ______________.

1.5. The employee must know:

— decrees, orders, orders and other guidelines, methodological and regulatory documents on organizing the work of an automobile gas station (gas station), rules for the technical operation of transport and mechanization equipment;

— provisions and instructions for accounting for material assets;

— types and qualitative characteristics of material assets;

— procedure for concluding contracts;

— standards and prices for work performed;

— basics of economics, labor legislation, labor organization and management;

— rules on labor protection, industrial sanitation and fire safety;

— requirements for secrecy, preservation of official, commercial and state secrets, non-disclosure of confidential information.

Qualification requirements. Secondary vocational education and work experience in the field of logistics for at least 3 years.

1.6. During the period of temporary absence of the Employee, his duties are assigned to ________________ (position).

1.7. The Employee is subordinate to: ________________________________.

2. FUNCTIONAL RESPONSIBILITIES OF THE EMPLOYEE

Provides timely and high-quality maintenance of vehicles at gas stations, as well as equipment and measuring instruments. Organizes high-quality reception and rational storage of fuels and lubricants (fuels and lubricants) at gas stations. Ensures correct accounting of fuels and lubricants at gas stations and compliance with the rules for processing the delivery of primary receipts and expenditure documents. Monitors compliance with established standards of carry-over fuel and lubricants reserves. Checks and records in reporting documents the actual amount of fuels and lubricants at the gas station, participates in the inventory of fuels and lubricants at the gas station. Monitors compliance by subordinate personnel with internal labor regulations. Creates work schedules for gas station operators. Ensures cleanliness and order in the territory of the gas station. Monitors the availability and serviceability of fire-fighting equipment, the sanitary condition of the gas station territory, ensures the good condition and timely repair of oil and gasoline dispensing mechanisms and equipment. Ensures compliance with fire safety rules established at gas stations. Conducts civil defense activities (organizing classes according to plan, participating in exercises, maintaining service documentation). Provides systematic training for gas station operators.

3. EMPLOYEE RIGHTS

The employee has the right to:

— management of subordinates;

- providing him with work stipulated by the employment contract;

— a workplace that complies with state regulatory requirements for labor protection and the conditions provided for by the collective agreement;

— complete reliable information about working conditions and labor protection requirements in the workplace;

— professional training, retraining and advanced training in the manner established by the Labor Code of the Russian Federation and other federal laws;

— obtaining materials and documents related to their activities;

— interaction with other departments of the Employer to resolve operational issues of their professional activities.

4. RESPONSIBILITY

The employee is responsible for:

4.1. Failure to fulfill one's functional duties.

4.2. Inaccurate information about the status of the work.

4.3. Failure to comply with orders, instructions and instructions of the Employer.

4.4. Violation of safety rules and labor protection instructions, failure to take measures to suppress identified violations of safety rules, fire safety and other rules that pose a threat to the activities of the Employer and its employees.

Sample resumes in the field of Gas Station Operator

Failure to comply with labor discipline.

4.6. The employee bears full individual financial responsibility in accordance with the agreement concluded with him on full individual financial responsibility.

5. WORKING CONDITIONS

5.1. The Employee’s work schedule is determined in accordance with the Internal Labor Regulations established by the Employer.

5.2. Due to production needs, the Employee is required to go on business trips (including local ones).

The job description was developed on the basis of _________________________________________________________________________________________________. (name, number and date of document)

Agreed: legal service ___________________________________ _______________ (initials, surname) (signature)

"__"____________ _____ G.

I have read the instructions: _________________________ ___________ (or: received the instructions) (initials, surname) (signature)

"__"____________ _____ G.

———————————

<*>See Resolution of the Ministry of Labor of the Russian Federation dated December 31, 2003 N 94 “On approval of the Qualification Directory of Positions of Managers, Specialists and Other Employees of Nuclear Energy, Industry and Science Organizations.”

1. General provisions:

1.2 A gas station operator allowed to work must know:

— labor protection rules at gas stations

— fire safety standards at gas stations

— PTE and PTB of electrical installations

— Rules for working with gas station equipment

- Working on a cash register

— Operation of gas station treatment plant

2. Going on duty.

— make sure that equipment, materials, tools are in good working order (including cash register tape, replaceable reporting forms, etc.)

— check the presence of all necessary documentation at the workplace (according to the list)

— accept the product currently in the containers (gasoline), record the level in the containers and meter readings in the shift report

3. While on duty:

3.2 Maintain order in the territory of the gas station and in the premises, i.e.

Example of a job description for a gas station operator

clean regularly.

— Get acquainted with the documentation for the cargo

— Check the fuel level in the fuel tanker (according to the bar)

— Stop trading in the relevant type of gasoline (by hanging an information sign for customers)

— Together with the driver, drain the fuel from the tank of the fuel tanker into the tank of the gas station

— Make sure visually that the tanks of the fuel tanker are empty

— Measure the level of gasoline in the container (with a log entry) after draining

— Start selling gasoline

3.5 In case of electrical failure.

equipment, fuel dispenser or cash register, the foreman is urgently called and informed to CEO Gas station or Executive Director.

3.6 When the power supply stops. energy, you must inform the duty service of Energo-Service LLC by phone. 434-10-14

4. At the end of duty.

A gas station operator is an official with whom the client directly communicates, that is, enters into commodity-money relations with him, makes claims to him, seeks clarification, etc.

Job Description for Gas Station Operator

In addition, the operator’s professional activity involves the use of technically complex and unsafe equipment, which requires knowledge of fire safety at a gas station.

1. General Provisions:

1.1 This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for accepting delivery, and accounting for petroleum products at the gas station.

The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations.

1.2 A gas station operator authorized to work must know:

— labor protection rules at gas stations;

— fire safety standards at gas stations;

— PTE and PTB of electrical installations;

— Rules for working with gas station equipment;

— Work on a cash register;

— Operation of the gas station treatment plant;

— Procedure for receiving and dispensing fuel.

1.3 Operators report directly to the General Director of the gas station and the Executive Director. All emerging issues regarding the above sections are resolved jointly with the Gas Station Manager or the Executive Director.

1.4 Working hours are shifts, one person per shift. While on duty, the operator operates the cash register, dispenses fuel to consumers and never leaves the gas station premises.

1.5 The gas station operator is the financially responsible person. During his duty, he is responsible for the safety of equipment, materials, buildings and structures, goods (gasoline) and money in the cash register.

2. Going on duty.

2.1 Operators taking over the shift are required to:

— make sure that equipment, materials, tools are in good working order (including cash register tape, replaceable reporting forms, etc.);

— check the presence of all necessary documentation at the workplace (according to the list);

— accept the product currently available in the containers (gasoline), record the level in the containers and meter readings in the shift report;

— accept the funds available at the cash register, indicating the amount in the cash book.

— Check the order on the territory of the gas station and in the operator’s room.

2.2 All comments identified during the shift acceptance process must be reflected in the shift log. After this, the operators sign in the shift log to accept the shift, and from that moment on they are responsible for everything that happens at the gas station until the end of duty.

3. While on duty:

3.1 The operator is obliged to ensure uninterrupted supply of goods (gasoline) to consumers.

3.2 Maintain order in the territory of the gas station and in the premises, i.e. clean regularly.

3.3 Accept incoming fuel in the following order:

— Get acquainted with the documentation for the cargo;

— Check the fuel level in the fuel tanker (according to the bar);

— Stop trading in the relevant type of gasoline (by hanging an information sign for customers);

— Measure the gasoline level in the container (with a note in the log) before draining.

— Together with the driver, drain the fuel from the tank of the fuel tanker into the tank of the gas station;

— Make sure visually that the tanks of the fuel tanker are empty;

— Measure the level of gasoline in the container (with a log entry) after draining;

— Start selling gasoline;

— Make an appropriate entry in the fuel receipt log.

The door to the control room must always be closed from the inside.

3.4 V certain time the collected funds must be transferred to collectors in accordance with the rules of collection.

3.5 In case of electrical failure. equipment, fuel dispenser or cash register, a foreman is urgently called and reported to the General Director of the gas station or the Executive Director.

3.6 When the power supply stops. energy, you must inform the duty service of Energo-Service LLC by phone. 434–10–14

3.7 If an emergency situation occurs (attempted robbery, fire, etc.), urgently call the appropriate service and inform management (everyone who can be reached). Personnel act in accordance with instructions as appropriate.

3.8 Everything that is done and happens during duty must be recorded in the shift log.

3.9 It is prohibited to leave the workplace without the permission of the boss.

3.10 For all errors and violations, it is necessary to submit an explanatory statement detailed description violations.

4. At the end of duty

4.1 Transfer the shift according to the instructions (see point 2).

4.2 All comments identified during shift handover are recorded in the shift log. After which the operator handing over the shift signs in the column “passed the shift”. The operator who took over the shift signs in the column “Accepted the shift.”

4.3 At the end of the shift, operators fill out shift reporting forms and, together with the final receipt, submit them to the gas station manager for control.

Return to Operator Responsibilities

A gas station operator is an official with whom the client directly communicates, that is, enters into commodity-money relations with him, makes claims to him, seeks clarification, etc. In addition, the operator’s professional activity involves the use of technically complex and unsafe equipment, which requires knowledge of fire safety at a gas station.

Well, and finally, the influence of the constant proximity of substantial amounts of cash (against the background of salaries that are not always satisfactory for the gas station operator) and the abundance of a sought-after product - motor fuel.

Working as an operator at a gas station

All of the above features leave a certain imprint on the list of qualities that a given employee must have. These are sufficient technical literacy, responsibility, attention, patience, communication skills and the ability to peacefully resolve conflict situations.

The job description of a gas station operator is the main document regulating the professional activities of the official who receives, issues and records petroleum products at a gas station in accordance with the requirements established by the Rules for the technical operation of gas stations and other legal acts regulating their (gas station) work.

The cashier operator at a gas station must know and strictly comply with the requirements of the following Rules and Instructions:

Safety Rules (PTR) and Technical Operation Rules (PTE) for electrical installations.

Rules for the safe operation of refueling equipment.

Fire safety rules (FPR).

Labor protection instructions.

Procedure for operating treatment plants.

Rules for receiving and dispensing petroleum products.

Cash register operating manual.

In addition, the modern realities of universal computerization require that the operator have at least basic user skills.

The immediate supervisor of the gas station operator is the gas station manager, and direct management during the shift process is exercised by its manager.

During the work shift, the operator is strictly prohibited from leaving the workplace, except for periods of time established by the approved daily routine (break for eating, technological breaks for servicing equipment, etc.).

Gas station operator is a person who bears financial responsibility in the event of a shortage of petroleum products, financial resources, as well as in the event of complete or partial loss (through his fault) of the functional conditions of the equipment and other property of the gas station.

An operator taking over a shift must:

Check the compliance of the documentation located at the workplace with the approved list;

Make sure that technological and cash register equipment, tools and materials are available and in good condition;

Accept the balance of petroleum products from the shift worker and fill out the receipt sheet, indicating meter readings and level marks in storage tanks;

Accept funds from the gas station cash desk into the account by making an appropriate entry in the cash book;

Check the sanitary condition of the operator's room and the territory of the gas station.

Observations identified as a result of the above activities are reflected in the shift log. The signature of the gas station cashier operator accepting the shift confirms that he is personally responsible, including financially, for what is happening at the gas station.

During the work shift, the operator's responsibilities include:

Ensuring uninterrupted supply of petroleum products to consumers.

Maintaining order in the premises and territory of the gas station.

Compliance with the procedure for receiving incoming motor fuel, including:

— study of accompanying documentation;

— checking the level of petroleum products in the incoming container;

— cessation of trade in the relevant type of fuel (by notifying customers via an information sign);

— measuring the level in the storage tank before draining and recording in the appropriate section of the log;

— fuel drain;

— measuring the level in the storage tank after draining and recording in the appropriate section of the log;

— entering data into the fuel receipt log;

— resumption of fuel sales.

Collection and transfer of funds to the collection team in accordance with approved instructions.

In the event of a malfunction of gas station equipment, arrange a call for a repairman and inform the shift supervisor (gas station manager).

In the event of a power outage, notify the duty service of the supplier organization and the shift supervisor (gas station manager).

In the event of an emergency (fire, flood, traffic accident, robbery, etc.) – organize notification of the relevant services and the shift supervisor (gas station manager).

Reflection in the shift log of all incidents that occurred during the shift.

Administrator Responsibilities
Responsibilities of the Chief
Engineer Responsibilities
Manager Responsibilities
Director's responsibilities
Manager's responsibilities

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Gas stations must be provided with 24-hour security.

Personal responsibility for ensuring fire safety at gas filling stations rests with their managers. Responsibility for fire safety of individual production areas lies with site managers or persons performing their duties. At each facility, a sign indicating the last name, first name, patronymic and position of the person responsible for fire safety must be posted in a visible place.

Heads of gas filling stations are obliged to:

provide 24-hour security for gas stations;

organize the study and implementation of fire safety rules by all gas station employees;

create a voluntary fire brigade and a fire-technical commission and ensure their work in accordance with current regulations;

organize fire safety briefings and classes on fire safety standards;

establish a strict fire safety regime in production premises and on the territory of gas stations, determine places for storing oils and their permissible quantity;

establish a clear procedure for conducting hot work, a procedure for inspecting and closing premises after completion of work and constantly monitor its strict compliance by all workers and service personnel;

periodically check the state of fire safety, availability and serviceability technical means fire fighting, the combat effectiveness of the voluntary fire brigade and take the necessary measures to improve its work.

Senior foremen (masters) responsible for fire safety are obliged to:

ensure compliance with the established fire safety regime at gas filling stations;

monitor the serviceability of heating, ventilation, electrical installations, and process equipment and take immediate measures to eliminate detected faults that could lead to a fire;

ensure that after finishing work, workplaces and premises are cleaned, the power grid is turned off, except for emergency lighting and electrical installations, which, according to the conditions technological process production must operate around the clock;

ensure proper maintenance and constant readiness for action of the fire extinguishing, communication and alarm equipment assigned to them.

Based on these Rules and the guidance documents regulating fire safety at gas filling stations, fire safety instructions should be developed taking into account the specifics of production.

Instructions on fire safety measures are developed by senior station foremen, approved by gas station management, studied in the industrial training system and posted in prominent places.

General fire safety instructions should include:

requirements for the maintenance of the territory, roads and entrances to the station, buildings, structures, water supply sources, evacuation routes;

the procedure for carrying out flammable work on the territory of a gas station;

places where the use of open fire and smoking areas is prohibited;

locations and procedures for maintaining fire extinguishing equipment, fire communications, and alarm systems;

the procedure for admitting transport to the gas station territory and its movement on it.

Object instructions for departments, installations (units), and production processes must provide for:

technological sequence and rules for performing individual production processes, non-compliance with which may lead to a fire or explosion;

the procedure for collecting, storing and disposing of oily cleaning materials, storing and drying places for workwear;

the procedure for cleaning and cleaning areas from spilled petroleum products, the procedure for storing oils;

activities after the end of the production process, as well as after the end of the work shift;

methods of putting into operation primary fire extinguishing means;

responsibilities of station employees in the event of a fire (calling the fire brigade, stopping process equipment, stopping refueling and evacuating vehicles from the territory of the gas station, draining gas from tankers, notifying the administration about the fire, extinguishing the fire with primary fire extinguishing means, etc.).

Everyone working at a gas filling station must clearly know and strictly follow the established fire safety rules and avoid actions that could lead to a fire or combustion.

Officials are responsible for violations committed by their subordinates.

The issuance by officials of instructions or orders forcing subordinates to violate fire safety rules, or their failure to take measures to eliminate violations of rules and instructions that are committed by workers or other persons subordinate to them in their presence, are gross violations of fire safety rules. Persons guilty of violations of fire safety rules, depending on the nature of the violations and their consequences, are liable in accordance with current legislation in disciplinary, administrative or judicial proceedings. All workers, employees, engineers and technical employees of gas filling stations can be allowed to work independently only after undergoing special fire safety training to study fire safety rules.

Fire safety training must be carried out in accordance with GOST 12.0.004 and include fire safety briefings (introductory, initial at the workplace, repeated, unscheduled and ongoing) and classes on the fire safety technical minimum.

The head of the gas station is obliged to establish by his order:

the procedure and timing of fire safety training and fire safety training;

the procedure for sending newly hired persons to undergo fire safety training;

a list of professions whose workers must undergo training according to the minimum fire safety program;

a list of officials who are responsible for conducting fire safety briefings and classes on the fire safety technical minimum;

location of instruction and classes;

the procedure for recording persons who have undergone instruction and training.

All newly hired workers, employees, managers and specialists (including temporary ones) must undergo primary (introductory) fire safety training on compliance with fire safety measures. Persons who have not completed fire safety training are not allowed to work.

Initial training can be carried out simultaneously with safety training. At the end of the instruction, the acquired knowledge and skills must be tested. Persons whose knowledge turned out to be unsatisfactory are given repeated instructions with a mandatory knowledge test.

After the initial fire safety briefing, the supervisor who conducted it must make a note in the accompanying note or acceptance sheet, and the person who underwent the briefing must sign in the log.

Repeated instruction is carried out at the workplace by the person responsible for fire safety at the gas filling station. Classes on fire-technical minimum are conducted according to a program specially approved by the management of the gas station. The objective of the classes is to improve the fire-technical knowledge of workers, employees, managers and plant specialists working in production with an increased fire danger, to become familiar with the available fire extinguishing means and actions in case of a possible fire or explosion, to study the fire safety rules arising from features of the technological process at gas filling stations.

Training under the fire-technical minimum program should be carried out directly on the equipment available at the gas filling station, in groups taking into account the specialty of the workers. Upon completion of the fire-technical minimum program, workers, employees, managers and specialists must take tests. The results of the tests must be documented in a document indicating the marks on the topics studied.

Subsequent briefings should be organized simultaneously with the safety briefing. Data on the briefings carried out should be recorded in the “Journal of fire safety briefings at the workplace”.

Testing knowledge on fire safety standards may be carried out in conjunction with testing knowledge, norms and safety regulations.

Fire valves of internal fire water supply in all premises must be equipped with hoses and trunks located in sealed cabinets. Fire hoses must be dry, well rolled and attached to valves and trunks. The fire hydrant cabinet door must contain the letter code PC, the serial number of the hydrant, and the telephone number of the nearest fire department.

The established water pressure in the fire-fighting water supply must be checked by the person responsible for ensuring fire safety at the gas filling station. Fire hydrant wells must be regularly cleared of snow and ice in winter.

Responsibility for the safety and maintenance of fire extinguishing equipment rests with the head of the gas station.

The connecting fittings of fire-fighting equipment must be checked at least once a month. In this case, the closure of the heads for attaching the sleeves must be checked. Fire trunks should be inspected once a month. Fire hoses must be subjected to hydraulic tests at least once a year. The hydraulic test is carried out by increasing the pressure.

How to Write a Gas Station Operator Resume

Carbon dioxide fire extinguishers are subject to external inspection at least twice a month, and must be weighed once every 3 months to check the presence of the required amount of carbon dioxide. If the charge weight decreases by more than 10%, fire extinguishers must be recharged at a charging station. At least once every 5 years, fire extinguisher cylinders must undergo technical inspection at a charging station.

Fire extinguishers must be sealed and have a working socket.

It is prohibited to use fire extinguishers without sockets.

Fire extinguishers must be placed at a height of no more than 1.5 m from the floor level to the end of the fire extinguisher and at a distance of at least 1.2 m from the edge of the opening door.

Fire extinguishers must be installed so that the instructional inscription on its body is visible.

Foam fire extinguishers must be recharged annually.

When the ambient temperature is below 0°C, foam fire extinguishers must be stored in a heated room with a sign posted on it: “Fire extinguishers are located here,” and signs indicating the new storage location must be posted at their former locations.

Sand boxes should hold 0.5 m 3 of sand, and at the LPG storage base - 1 m 3 and have tightly closing lids. Sand must be dried and sifted before filling into boxes to prevent clumping. The territory of the gas station should be kept clean and tidy, regularly cleared of grass and leaves. Mown grass and leaves must be removed from the territory of the gas station. Driveways and entrances to buildings and fire water sources, as well as approaches to firefighting equipment and equipment must always be free. Fire hydrant hatch covers must be regularly cleaned of dirt, snow and ice.

2.10.40. On the territory of the gas filling station, warning signs must be installed in accordance with GOST 12.4.026 “Signal colors and safety signs” and posters on the safe conduct of work or inscriptions: “Explosive”, “Flammable”, “Smoking is prohibited”, “Entry for unauthorized persons is prohibited”, etc. P.

Special areas should be designated for smoking, equipped with bins and barrels for cigarette butts. The choice of smoking areas must be agreed with the local fire department. On the territory of the tank farm and in explosion- and fire-hazardous rooms and areas, the use of open fire, smoking, and bringing matches and smoking accessories into these areas is prohibited.

Closing driveways and sections of roads for repairs at a gas filling station is permitted only with the permission of the enterprise management and in agreement with the local fire department.

Passages and roads in the gas station territory must be illuminated at night.

In the event of a fire, the actions of managers, gas station personnel and members of the fire department should first of all be aimed at ensuring the safety and evacuation of people caught in the fire zone.

Each gas station employee who discovers a fire (fire) must immediately call the fire department, begin extinguishing the fire using the primary fire extinguishing equipment available at the facility, take measures to call the immediate manager of the gas station or a person replacing him to the place of fire. The manager or a specialist replacing him who arrives at the scene of the fire is obliged to remove from the danger zone all workers who are not involved in extinguishing the fire; in the event of a threat to the lives of people, immediately organize their rescue, using all available means, if necessary, call for medical assistance, ensure the protection of people taking part in extinguishing the fire from electric shock, poisoning, burns, collapse of structures, and take a number of other measures, helping to prevent the spread of fire, organize cordoning off the territory of the gas station and removing motor vehicles from the territory.

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Preparation of cash documents in advance established forms and with additions and amendments recommended by the company.

Basic rules for the reception, collection, re-discounting, storage and delivery of all funds received from clients.
Instructions for registration and completion of all receipt and expenditure documentation.
Limits on balances that can be stored in cash containers, which are individually established for a specific enterprise or even for its branch.
Features of maintaining a cash book, counting all funds and preparing financial reports.
Features and operational characteristics of cash registers, terminals for servicing various electronic cards and control terminals.
Rules recommended for familiarization and impeccable compliance by all employees of the enterprise.

Working as an operator at a gas station

Cashier at the same time). 3.3.3. for non-cash payments (electronic cards of TNK): - receive from the client electronic card, as well as information on the number of liters to be filled, the type of fuel to be filled and the fuel dispenser number; - insert the card into the terminal and check the availability of funds on the card; - clearly tell the client the number of liters dispensed (up to a full tank), the type of fuel and the fuel dispenser number; - enable fuel supply in the amount specified by the client (in case of supply to a full tank, enable fuel supply in an amount not exceeding the available funds on the client’s card); - after stopping the dispenser, punch a receipt at the cash register. - give the client a card and a receipt punched by the terminal; 3.3.4.

Gas station operator and his responsibilities

The structure of the job description for a gas station operator The structure of the job description is not established by law, therefore the instructions of different companies for the same position may differ both in the list of requirements for a candidate for a vacancy, and in the list of employee job responsibilities and other essential provisions. However, the structure in most cases remains general, determined by the rules of personnel records management.

Attention

Employers, when developing job descriptions for their employees, try to use this particular form because it allows them to take into account everything important points work of a specialist in a company. What is she like? A typical job description for a gas station operator includes the following main parts:

General provisions.

This section contains the basic conditions that determine the labor activity of a gas station operator in a specific organization.

Gas station operator: description of profession, requirements, salary

check the completeness of the working documentation;
accept the fuel available in the tanks, recording the volume and meter readings in the report;
accept cash from the cash register;
assess the order in the workroom and on the gas station territory.

While on duty, the operator is obliged to:

supply fuel to customers;
Carry out regular cleaning of the gas station area and the work area;
accept incoming fuel in the manner approved by the enterprise documents;
transmit to set time cash to collectors;
If you find faults in gas station equipment, cash registers or other equipment, immediately report this to the person in charge and call a technician;
In the event of an emergency, contact the relevant services (police, firefighters, Ministry of Emergency Situations, etc.).

Job responsibilities of a gas station operator

The more detailed and complete the job responsibilities and rights of a gas station operator are defined, the easier it is for the employee to work and the more effective his work will be.

Responsibility. This part specifies, in comparison with the legislation, the list of violations for which an employee can be punished.

Rather, here we can talk about a certain set of professional and personal qualities. And if personal qualities are assessed, as a rule, during a job interview, then a list of the employee’s necessary professional skills can be included in the job description of the gas station operator.

Example of a job description for a gas station operator

The gas station operator training program includes the study of the following topics: - legal norms and legislative acts regulating the work of gas station operators; — types of petroleum products, their properties and characteristics; — description and operating principle of refueling equipment; — types of gas stations, options for their location on the ground; — methods of controlling the movement of fuel, organizing acceptance, distribution and sales (dispensing); — taking measurements using metrological instruments (measurement gauge, metro rod, cylinder); — checking instrumentation; — requirements for cash and reporting documentation; — occupational safety and health, principles of energy, environmental and fire safety; — rules for operating cash registers; — professional ethics of service workers.

Job Description for Gas Station Operator

Clarity and precise consistency in the work of all gas station employees.

Show up to work only in clean and tidy clothes, and always maintain a pleasant appearance.
Provide customer service exclusively according to the rules regulated by the company’s charter.
Carry out all types of operations for the release of ordered goods, product sets and other items, as well as accept funds, recalculate them and give change to the client.

Features of cash payments Stages of making cash payments for a monetary amount or when calculating the number of liters:

The gas station cashier operator accepts funds from the client, calculating the amount by the number of liters or the final purchase invoice.

What is the job of a gas station operator?

Home / reference Information/ Job descriptions / 1. General provisions: 1.1 This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for accepting delivery, and accounting for petroleum products at the gas station.

Important

The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations. 1.2 A gas station operator allowed to work must know: - labor safety rules at a gas station; — fire safety standards at gas stations; — PTE and PTB of electrical installations; — Rules for working with gas station equipment; — Work on a cash register; — Operation of the gas station treatment plant; — Procedure for receiving and dispensing fuel. 1.3 Operators report directly to the General Director of the gas station and the Executive Director. All emerging issues regarding the above sections are resolved jointly with the Gas Station Manager or the Executive Director.

JOB DESCRIPTION FOR PETROL STATION OPERATOR I. General provisions

This instruction is the main document for the gas station operator and establishes the requirements for the operation of the gas station, the procedure for accepting delivery, and accounting for petroleum products at the gas station.
The instructions were developed in accordance with the requirements of the rules for the technical operation of gas stations and other regulations governing the operation of gas stations.
A gas station operator allowed to work must know: - labor protection rules at a gas station; - fire safety standards at a gas station; - PTE and safety regulations for electrical installations; - Rules for working with gas station equipment; - Working on a cash register; - Operation of a gas station cleaning plant; - Procedure for receiving and dispensing fuel.
Operators report directly to the General Director of the gas station and the Executive Director.

In some cases, operators supervise gas station attendants. Whenever emergency situations At the station, the operator must be ready to independently solve the problem, and, if necessary, provide assistance to the victims.

Conventionally, the responsibilities of a gas station operator can be divided into three periods:

reporting for duty;
duty time;
handing over the shift.

Start of the shift Upon arriving on duty, the operator is obliged to: - check the proper operation of the cash register and tools, the availability necessary materials(cash tape and more); — make sure that documentation according to the approved list is available at the workplace; — register the receipt of funds at the cash desk; — check the meters and accept the amount of fuel available in the containers; — make sure that the territory of the gas station and the workplace are in order.