An SSL protocol error (ERR_SSL_PROTOCOL_ERROR) occurs when a user authenticates on sites that use data encryption. For example, a user tries to log into his VKontakte, Mail.ru or Google account, but instead receives error 107, and desired page does not open. There is nothing critical here, so we will analyze in more detail in the article what it means and how to eliminate it.

err_ssl_protocol_error: what does the error mean?

Error 107 indicates that the secure connection is being blocked. It’s quite difficult to say right away, since the SSL protocol error is not specified, but by following the troubleshooting recommendations, you will get rid of it.

Elimination methods

Since there is no specificity in the ERR_SSL_PROTOCOL_ERROR notification, let’s consider the most possible options solving the problem.

Antivirus scan

Windows 10 may have been infected by viruses or malware that disrupted the stable operation of the OS. I recommend using standalone scanners, such as the free Dr. Web CureIt or Kaspersky Rescue Disc.

A date and time discrepancy between the computer and the site server can lead to error 107. The remote server has its own date and time settings, so the data is verified when connecting. If there is a discrepancy, the server will consider the connection attempt to be unsafe and block it. To check the date and time, go to BIOS settings, change to the current ones and restart the PC saving the changes.

OS update

Connection problems may occur due to the fact that the OS has not been updated for a long time. Execute Latest updates Windows and check if it works. Especially it concerns previous versions(Windows XP, Vista, 7).

Advice! Check the entrance to the site you need through a different browser. IN Internet Explorer no such problem was observed.

Setting up an encryption protocol in an antivirus

The problem may occur due to antivirus packages blocking SSL connections. To resolve this, disable checking the SSL and HTTPS protocols in your antivirus and try logging into the site.

Firewall exception list

If you encounter the ERR_SSL_PROTOCOL_ERROR problem in Google services, a search engine, or in the browser itself, use the list of exceptions to personalize your security settings. Add the appropriate Internet application to the list of allowed sites.

Important! Clear cache and cookies in the browser (for example Google Chrome), while working with which error 107 occurred.

If the problem still persists, . Please indicate when it occurred and what operations you have already performed so that we can help.

The SSL connection function is very important for the correct use of websites, especially for institutions that actively work with finance. This security protocol completely protects all data transmitted from the client to the server and vice versa.

Valid this connection According to the encoder principle, all information that is prepared for transmission between the user and the server is encrypted under a specific key. Only the server and your browser have this key, after which the data is sent securely and decrypted on the user's system. This approach ensures that your data, even if it is intercepted, will be protected. Typically, SSL certificates are purchased by institutions that sell services, goods, or engage in online banking/advertising.

Since the current connection is used for communication important information, then you should be especially careful when working with such sites where an SSL error occurs.

It is also not uncommon that the cause of the problem lies not in the dubious security of the site, but in incorrect settings or failures of the user’s applications.

Reasons for the error SSL

A common mistake that cannot be eliminated is purchasing a certificate for a site from a supplier who does not have these powers or a complete lack of root certificate. It all depends on the site owner and you are unlikely to be able to influence this connection.

Other causes of the error are fixable, as they are caused by a malfunction of applications installed on your computer or a failure of system settings. Key SSL errors:

1. The connection is blocked by an external FrameWall or anti-virus scanner;
2. The reason is an incorrect browser setting;
3. The time and date set on the computer have experienced a problem;
4. Infecting your computer with virus programs.

Troubleshooting SSL

First of all, you should make sure that the problem is on your side, to do this you should go to the site from a different browser, better devices. If the error persists, there is a high probability of a problem on the server side.

If the problem is in all browsers on one device, but not on other platforms, then you should check your antivirus and date/time settings.

Setting up an antivirus

Most of these applications include functions to protect your Internet connection from infection by unscrupulous sites. For the application to work, scanning of the connection, site information and transmitted data is required. Such interference by the browser can be regarded as traffic interception, which is why the error occurs.

To fix the problem, you need to disable scanning for SSL or HTTPS connections in your antivirus settings. This is done in a similar way in all applications; let’s look at the example of Avast Internet Security:

1. Open the main program window;
2. Go to the “Settings” tab;
3. Next, click on the “Active Protection” tab;
4. Select the “Basic Settings” menu;
5. Uncheck the “Enable HTTPS scanning” checkbox.

The changes will probably take effect after you restart your computer, but at a minimum you will have to restart your browser.

Browser settings

Excessive security can also be harmful, as evidenced by this problem, if it is hidden in the browser. The solution would be to lower the security level in the browser. Let's look at Google example Chrome:

• Go to your browser settings;
• Next, at the very bottom, click on “Show additional settings”;
• Find the “Network” column and click on the button in it;

• In the “Security” tab, set the security level to “Medium”;

• Next, in the “Privacy” tab, move the slider to the “Medium” position.

• Go to the "Contents" section;
• In the “Certificates” column, click on the “Clear SSL” button.

After all these steps, you need to completely restart the browser and try again to go to the desired site where the error occurred.

Changing time and date settings

Inconsistency with this setting may also be perceived as a potential danger and, accordingly, blocked by the browser due to suspicions of failures in SSL.

The problem can be solved quite simply, you just need to set these settings correctly. Let's consider the standard case:

• Click on the time in the lower right corner of the screen;
• Next, follow the link “Change date and time settings”;

• Often the problem is in the wrong time zone, so you should click on the “Change time zone” button;
• Select your city/country, if it is not in the list, set any country with the correct time offset;

• In the “Internet Time” tab, click on “Change settings” and “Update now”.

It should also be noted that an SSL error is not a death sentence for the site; you can successfully log into it only at your own peril and risk. If you fully trust the resource, you can do this by clicking on the “Advanced” link after the error text and selecting “Go to the site anyway.” To prevent a similar problem from occurring on the current site in the future, you can add the certificate to the list of trusted ones in your browser.

Besides everything else, the cause of the error may simply be an incorrect link to the site; some resources use a secure connection for registered users and a regular one for guests. In this case, you should simply replace https with http in the site address.

If you still have questions on the topic “How to fix the SSL error in the browser?”, you can ask them in the comments

First of all, you should use an alternative access point: connect to Wi-Fi if you have Mobile Internet, or vice versa - disconnect from a fixed access point and use a cellular operator.

Try loading a different website. Perhaps the problem is not with your connection, but with problems on the side of the provider or the site itself. If this is the case, the problem has most likely already been resolved, since in this case you will not be the only one with connection errors.

Sometimes after the next update the application may experience problems. In this case, you should try to completely reset your network settings.

• Go to your smartphone settings.
• Find the menu " reset and recovery"(in different smartphones it can be located either at the very bottom of the list of settings, or in one of the sub-items).
• On the menu " reset and recovery» select « reset network settings».

Date and time are the culprits of all problems

IN modern gadgets many applications (especially network programs) are synchronized with the clock. Any manipulation with the current date leads to application errors. The gadget itself can report an erroneous date: it will ask you to set the clock to match the current time.

To avoid setting the time on your phone manually each time, check the box in the settings " date and time" opposite the item " network date and time"or "synchronize time over the network"

Always update outdated applications

An SSL connection error can also occur if there are no updates for a long time. This is due to an expired certificate current program, since the validity of certificates is limited for security purposes.

To update the current software on your smartphone, you need to:

• go to the Play Market menu;
• select " my apps and games»;
• press the button " update everything».

If you do not want to update some applications, you can always carry out the process in manual mode. For convenience, it is recommended to go directly to the application settings and check the “automatic update” box.

Clear your browser cache regularly

When updating software, cached data often remains, which prevents the current pages of the site from being processed correctly, which causes errors with the certificate.

To clear the cache, you can use the internal settings of the browser itself or a universal utility for cleaning the Android system.

To clear the cache you need to:

• go to your phone settings;
• select menu " applications»;
• find a web browser and tap on it.

Depending on the operating system, you may need to go to the “ memory" In general, find the button " clear cache"and feel free to click on it.

Antivirus interferes with correct work on the network

Although the antivirus is designed to search for vulnerabilities in the system and prevent unauthorized access to the system, it can also block the current network connection, producing an SSL error. There is a possibility that at this very moment it is repelling an attack, so you should pay special attention to the error and disconnect from the current network, especially if you are using a public access point.

Complete device recovery from backup

Know that sometimes restoring a smartphone to its original condition is much easier than looking for the culprit of the problem. If all else fails and you decide to take drastic measures, you must:

• go to your smartphone settings;
• find the item " reset and recovery»;
• in the sub-item select “ full reset to factory settings».

It is not difficult to guess that all your personal data will be lost forever. Therefore it is recommended to use backup copy contact data and notes. If during the first setup you agreed to back up your data to the Google cloud, then after resetting to the factory state, use your account to restore the data.

However, this does not apply to photos, videos and music files, so copy the media from the device memory to your computer before formatting.

Error " err ssl protocol error" is quite common in Chrome and Yandex Browser. It may appear when you try to log into any Internet site.

What is this error

The SSL protocol allows you to make the connection between your PC and the website secure. He encrypts data connections.

Chrome, Yandex and Explorer have certain certificates for SSL (SSL) in their functionality. If the specified certificates malfunction in the browser, configuration problems arise, then the secure connection to the site is disrupted and the system displays an SSL connection error.

There are several ways to help fix the error.

Viruses

Windows can be disrupted by viruses. Accordingly, it is enough check the system one of the antiviruses. It is recommended to use Kaspersky and Dr.Web.

date and time

One of possible reasons SSL errors may be incorrect time and date. The server considers this a danger and blocks access. Just open the BIOS settings and set exact values, corresponding to a country or a specific region. Now we reboot the device, first saving the changes made.

You can also change the time in Windows - the result will be the same.

OS update

Sometimes an error may appear when outdated operating system. To correct the situation, just perform the update manually.

Antivirus problem

Quite often, antivirus programs consider the connection dangerous and can block it themselves. To do this, go to your antivirus settings and disable SSL verification andHTTPS.

Making changes to the firewall list

In some cases, the error “err ssl protocol error” may appear when working with Google services, search engines or with the browser itself. In this case, you need to make changes to your personal Security Settings. You need to add the application to the list of allowed nodes.

Browser replacement

In some cases, it may turn out that the main tools to correct the situation do not work. All that remains is change browser. You can use Opera, Firefox, or any others.

QUIC

A new protocol that facilitates fast connection to the network. You can disable it in the Chrome configuration.

After opening your browser, enter address bar command: " chrome://flags/#enable-quic" You need to enter without quotes. The system itself will display: “ Quic Experimental Protocol". Click on the link and press the button: disable. After this, just restart Chrome.

Using the HTTPS protocol

This protocol is used for secure network login. It can be used to log in when an error is thrown.

In order for the site to open, all you need is a standard HTTP address add letter S to make it HTTPS. Often, such manipulations help fix the “err ssl protocol error” error.

Changing security settings

Note that in Internet Explorer the system works in automatic mode. The settings are in effect by default.

In the control panel, open " Network and Internet". After this, you need to click: “ Internet Options". Next we go to Privacy and move the slider to middle position.

Most resources use SSL v2.0 or 3.0. Some browsers do not work with these configurations. You can change these settings accordingly. To do this you need to do the following:

Checking hosts

This tool is used to set site redirects and create routes manually. The file is located at: C:\Windows\System32\drivers\etc. Open it using notepad with administrator rights. Completely delete the contents and save.

Disabling plugins and extensions

To disable all extensions for Chrome, just press 3 buttons, which are located on the right side of the browser line. Now open " Additional settings ". Now open the extensions. All plugins and extensions that are currently in use will open in the window. Opposite them there is a button that can either enable or disable use. In addition, you can immediately remove unnecessary extensions and plugins.

SSL- this is the name of the cryptographic protocol that ensures the security of the communication connection.

When you receive an “SSL error” while surfing the Internet, this may indeed mean that someone is accidentally or deliberately trying to obtain the data you are sending to the Internet. But it’s not always worth being afraid and trying to fix an SSL error right away. Often, such an error can only mean incorrect browser settings, interception of connections by your own antivirus (the antivirus is mistaken for an attacker, and you shouldn’t be afraid of the data it receives), or in general there are problems not with you, but with the site you are trying to access.

If you still have the slightest doubt, it is better to reconnect to the Internet, log in from a different browser and check if the SSL connection error appears in this case.

Let's look at possible options for fixing SSL errors in specific situations.

How to fix SSL error in Google Chrome and Yandex browser.

So, you are unable to access this or that site - a problem with the security certificate “pops up”. As already mentioned, there is no need to worry - first, just reconnect and change the browser. If the error continues to appear, then:

• Check that the Date and Time are set correctly on your computer;
• Completely scan your computer for viruses;
• Check your antivirus settings carefully. It has already been said that it is the antivirus that a “frightened” browser can often mistake for an attacker and rush to the owner’s defense. Usually the point here is to check the https protocol, try to find it in your antivirus and disable it (if you don’t know where - help and search on the Internet by the name of your antivirus program to help). In general, disabling this check will have virtually no effect on the functionality of your antivirus software. If the ssl error continues to appear, try disabling the antivirus altogether for a short time (if this doesn’t help, then it’s definitely not the problem, if it helps cure it, maybe it’s worth changing the security program).
• Try updating your operating system and browser to the latest versions;
• Try creating in your operating system a new user and access sites through him;
• Try logging in from a different IP address or even a computer;
• If you cannot fix the SSL error, try combining several of the above methods at once.

If all this does not help resolve the ssl error, you can disable SSL checking in the browser, but this may not be entirely secure. It’s better to study all the information about the suspicious site before doing this.

Resolving SSL errors on a tablet is a much more pressing issue than on a computer.

The fact is that, starting with Android 2.3, encryption algorithms on tablets have become noticeably weaker and the likelihood of them being decrypted by attackers (i.e. gaining access to your data) is much higher. This leads to a not very favorable situation:

• firstly, SSL errors can very easily occur where in fact there is no danger;
• secondly, on the contrary, truly experienced hackers can force the protocol to trust certificates where the danger occurs.

Basic security measures and error resolution are given above and many of them are suitable for tablets, but if you value the security of certain data, for now it is better to refrain from entering it on tablets unless absolutely necessary on suspicious sites.