Classmates are blocked, what should I do? A page on Odnoklassniki was blocked for violating the rules: what to do? Unblock old page without phone number


Hello! my page was blocked. technical support answered me: “The profile was blocked for violating the terms of the site’s License Agreement (clause 7.4.22) and cannot be restored. But I never sent spam or violated the agreement!

Technical support told me that my page was blocked because... I violated the license agreement (clause 7.4.22) and cannot be restored. I have never broken any rules or sent spam! Help me how to restore the page!

  • Smart-Tronics

    Hello, we sympathize, but there is nothing to be done here. Odnoklassniki is heavily attacked by spammers who send spam through viruses and hacking.

    Those profiles that the owners were unable to keep track of are blocked. We recommend checking your system for viruses.

  • Olga

    Tell me how to register correctly, for example, “children’s clothing.” I register, but they block me on a site full of such things (for example, custom-made clothes) maybe this should be paid for somehow. I'm reading the license agreement and for some reason I can't find the answer to my question. Please answer me what is the right thing to do??? Thank you in advance.

  • Olga

    The first time the profile was blocked about two weeks later, it was written that the attackers were trying to gain control over it. The second time with the same marking was 5 days later, and yesterday I created it and today it says the same thing again. Antivirus costs Kaspersky.

  • Maria

    Hello, my profile was blocked for violating the rules of the site, but I did not violate anything. Maybe this is all because my friend was offended by me and set her status in classmates so that a lot of complaints would be made on my profile? Simply so that she wouldn’t see me in her classmates. Will I ever be able to get my profiles back, I just really need it, there were about 9,000 photos of me and many friends. Plus, all the complaints against me were untrue, but I was still blocked. What should I do to get my profile back safe and sound? I beg you to help me, that profile is where my whole life is. Please help me.

  • YULYASHKA FASHIONSHKA

    Hello! In two weeks, 3 pages were blocked for violating the rules of using the site. But I didn’t violate anything and didn’t send spam. After all, selling in classmates is not prohibited. I checked the system for viruses, everything is fine. Tell me what to do, how to find out the reason for blocking the page? Technical support responded, the page was blocked by the site administration for violation and that’s all.

  • Galina

  • Inna

    Hello, I have two pages blocked in Odnoklassniki for violating the rules of using the site, I cannot write to the support service with a request to unblock, since I did not indicate the email address for the pages, and the request does not go through, this is a required field, but when I want to confirm by phone number new page, they write that such a number is already in use or something like that, what should I do? vicious circle…

  • Hope

    Hello, my profile was blocked for violating the rules of the site, but I didn’t break anything. Technical support responded, the page was blocked by the site administration for violating and that’s it. But I didn’t break anything! Maybe this is all because I participated in the competition and went to first place! Competitors took and clicked on the link with the photo, saying that this was spam! But this is not true! I didn’t send spam to anyone! I didn’t even know what spam was! Everything in this profile is precious to me: the notes, photos, friends! In the notes, I, my grandma, and my brother congratulated my daughter on her one year anniversary! I wanted all this to remain as a memory! Friends who found me and whom I won’t find now! I don’t have half of the photos of them either! Will I be able to return the profile, I really need it! Plus, all the complaints against me were untrue, but I was blocked anyway. What should I do to get my profile back safe and sound? I beg you to help me, that profile is where my whole life is. Please help me. Help! Help! Beg!

  • Dmitriy

    Hello, my friend’s profile was blocked (he doesn’t know what to do, that’s why I’m writing) for a false violation license agreement clause 7.4.9. This happened due to the actions of a fraudster who received a refusal for his offer (extortion), for which he deliberately wrote a complaint against a friend for violating the license agreement. The two of us fought for this profile for 3 days, proving and describing everything in detail and detail, corresponding with the technical support of the Odnoklassniki site. Today they sent another refusal and this time the last one. Can my friend and I go somewhere higher than Odnoklassniki tech support? Because they are inactive and cannot help their friend in any way. I don’t know, maybe it’s important - his address is blocked http://www.odnoklassniki.ru/profile/547755727344

    In any case, thanks for the answer.

  • nat_reb

  • Vyacheslav

    Good evening, like almost everyone who wrote here, my account was banned, although I changed passwords several times before, checked for viruses, but it didn’t work, they hacked my account and spammed me, it’s useless to explain to the admins, even though the account wasn’t empty and existed for more than 3 years, in response they only write that the rules were violated, etc., but oh well, I asked them to return my personal photos and videos, and also a list of friends, but after that they promised to answer, and silence, I wrote again, they didn’t answer, I wrote from another mailbox, they answered that I violated an article like this and that, there’s no word about photos and videos, if I write again from these two email addresses, there’s no answer, they probably put them on ignore, Tell me, do I have the right to demand my personal photos, videos and list of friends? Thank you in advance for your response

  • Mila

    Hello. help me figure it out... I created a page for myself 3 times. 1 day and I am blocked or deleted!!! been there 3 times different numbers 2 were just registered. and the last time I logged in through the old left page, signed my first and last name, started adding friends, and the next day I was blocked again... although this page is almost 2 years old and I logged in all the rules. I don’t understand what’s wrong!!?

  • Elena

    Good afternoon please tell me what should I do, my page is blocked, I created a new one. Is it possible to restore the previous village, since there was a lot of valuable and important things on it. I tried to write a letter to the administration, but my mail does not go through. And following the link where I need to enter the code, I go to my new page. I just ask you to give a valuable answer, since I have already done everything according to the advice above, but I can’t restore it. Maybe you can call the administration somehow?

  • Mafia

  • rozat

    I have been blocked for 8 accounts in half a year - there is no point in writing to the technical service so as not to be banned, I need to change the IP, otherwise after the first blocking of the profile, others will be blocked automatically

  • Catherine

  • Lyudmila

    Good afternoon. They blocked me from classmates according to clause 7.4.22. Although I didn’t send anything to anyone. They explained clearly that the page was lost forever. I still had 190 rubles in money and photos of my small children, which, out of naivety and trust, my classmates entrusted to the site. It turns out that the site is simply robbing us? After all, many people still have eyes on this site. But why does the site need photos and is it possible to restore at least the photos?

  • Oksana

    A huge request to restore my profile, all the clients’ phone numbers are left there. How should I go about sending my order on May 22? The census is going through classmates. So many sleepless nights to create this page. I give up on creating something again. I’m raising a 5 month old daughter alone. This is mine I’m losing my only income.

  • scarlett ohara

    my profile was blocked for violating the regulations... along with my 4 groups... I didn’t violate anything... contact the technical service. I can’t get support because I can’t find out the link to my profile... I entered my city name in Yandex but there is no link to my page.... what should I do?

  • Vasilya

  • Anna

    HELLO, MY PROFILE HAS BEEN BLOCKED FOR VIOLATION. BUT I DIDN’T SPREAD SPAM AND I HAVE VERY IMPORTANT CORRESPONDENCE THERE. TELL ME WHAT TO DO, HOW TO UNBLOCK CLASSMATES?

  • Edelweiss NEBOGHENKO

    Good afternoon. Dear Site Administration. I am very perplexed - Why is there no access to my page??? On December 19, 2015, AS USUAL, I decided to log in to my page, entered the Login (IT = corresponds completely to my E-mail!!!) and entered my permanent PASSWORD, but alas!... They wrote me a screensaver that, “Incorrect login or password” !?? Why? I still don't understand to this day. It’s been over a month now, they’ve been forgetting me,” and the deadlines are passing...! restore my page or are there empty correspondence... with the moderators on duty?! Please check and explain to me what is my fault and where is that moment, so that I understand? - Why can’t they help without any problems?! Sincerely, Tamara Anatolyevna.

  • lyubaodessa

  • lyubaodessa

    At first I thought that I was blocked for my political beliefs, since I am against the Kyiv regime and I have a lot of pictures on this topic, but when I received a letter containing an article - for pornography! - I was completely speechless! It turns out that she suffered for a political photograph that someone thought was erotic!….I’m shocked! Why is it so indiscriminate to paint everyone with the same brush?... And, most importantly, the connection is one-way! I can’t explain anything!!! They don’t read!!! Help, please!

  • SMARTRONIX

  • Yana Sharlay Pogorelaya

    Hello. My page has been blocked. When I log in they write
    If you deliberately violated the rules for using the site, the Support Service will not be able to restore your profile. But I didn’t do anything like that. I came home from work and I’m surprised, I ask you to sort it out and help me regain control of the page, I really need it.

  • Victor

  • Olga

    Hello, please tell me why the support service sends a standard response and does not check the violator of the regulations under Article 7.4.19. I have already complained four times and no action has been taken.

  • Ortiz

    Hi all! And my situation is quite interesting! One girl, because of her personal grievances where they subsequently sent each other in revenge, created a profile with my half-naked photos, and also added information about me in the status where she says a drug addict meets adult women and is sold to them))) and comes to visit to all my friends and relatives... well, I immediately wrote to support, explained everything and asked to urgently block the attacker’s page for defaming my honor and dignity. In response to the email: so that we can delete it, send the correct photo where your face and your profile are visible... I sent a photo and am waiting for an answer... no answer for 2 days... then I see her comment under my brother’s photo, where she also calls me a drug addict, etc. Well, my nerves couldn’t stand it from such impudence and under the same photo I said something like, you’re a scum creature, I’ll catch you and fix you up... the next day I try to join my classmates and what do I see? It says your profile is blocked for insulting... I wrote to support right away, but there is still no answer... and my profile also remains blocked. And the most interesting thing is that the clone profile with my photos has not yet been deleted and continues to walk around the open spaces as if nothing had happened. After that, I wrote to support several more times, but the application has been under consideration for the 3rd day and there is still no specific one... What should I do???

  • Ortiz

  • NATALIA

    I was blocked while I was away from home for 2 weeks. I joined and surprise. I don’t understand why. How to become a classmate? I ask for your help.

  • Konstantin

    Good night. I was blocked “Your profile is blocked for violating the rules of using the site.”
    I reposted my product in paid groups... for what reason was it blocked, if I paid for the groups then? Please help me restore... it’s very necessary, there’s a lot of work left there =(

  • Konstantin

    I contacted him more than once... they've already blocked me 7 times, and all because of one thing, like I'm spamming... but how can I spam if I place my product on paid groups, and I don’t do anything else….in response to product comments, I reply in person to clients…in short, I don’t know =(can you help me with something?

  • Plankin Oleg;8-904-049-33-08.

  • Oksana

  • Svetlana

    I want to ask you for help, my page is blocked for violating the rules, I wrote to technical support, they can’t help, so I’m writing where possible, just help me, I beg you

  • Irina

    Hello. My group was blocked for violating regulations. There are many of my clients left there who are waiting for their parcels and I think many are just in shock right now. How long was she blocked? And where to go?

  • Olga

    Hello! I have the same problem as described above, I was blocked for violations that I also did not commit. I believe that it is dishonest people-competitors who spam, maybe not directly, but with the help of their friends or relatives who send complaints. It’s useless to write to the support service, I’ve been texting for three days! They don’t care about users who paid for their orders and don’t understand where the seller disappeared! How can I contact the site administration?

  • Natalia

    Hello, they scanned my photos, created another page, complained in the settings, no effect of being silent. What can I do please help

  • Fringe

    Good afternoon.
    I would like to know. How sites are blocked. To block a site, it only takes one user to indicate it as spam or a certain number is needed.

  • Konstantin

    Hello! my profile was blocked allegedly for violations, I had a group, can I log into it from another profile? since my group was left without an owner

  • Nik

    Your profile can be restored once for violating site regulations by contacting support. Even for gross violations. But sometimes there is a refusal to restore the profile of classmates. Depending on the severity of the violations and the points on which the regulations were violated

  • korean

  • Anastasia

  • Sergey

    Good afternoon our page was blocked, citing clause 7.4.22, for spam, and all we did was use the “invite everyone” function once. We corresponded with the support service for a day, but they refused, citing the fact that this function is needed to invite all the people we KNOW to the group, and not just invite, and this is purely theoretically impossible, I doubt that at least one user knows all his friends . If there is still any chance to restore your profile, it is an important part of the work of our company.

Social networking sites have become incredibly popular these days. Social networks, in addition to purely entertainment functions, provide many communication opportunities. Isn't it interesting to look at a person you haven't seen for several years? And it’s simply convenient to contact relatives, friends or acquaintances who are located either in a neighboring house or on another continent! In such conditions it is not

It would be an exaggeration to say that, for example, my page in Odnoklassniki becomes a real window into the world. The social network also attracts commercial structures; this site is filled with all kinds of advertising and offers. They also attract intruders. It is sad, however, that in the fight against them, sometimes misunderstandings occur, as a result of which innocent users also become victims. At such moments, we begin to wonder how to unblock our page in Odnoklassniki. There may be several reasons for blocking, and, consequently, ways out of the situation. Let's look at the main ones.

"Odnoklassniki"

If you are not in a hurry, the sin is still on the resource itself and the blocking. It is likely that the reason for this is your computer itself or the viruses that are located there. The recipe here is extremely simple. Do you need a good antivirus program and cleaning operating system. Perhaps after this the site will work again. It would also be a good idea to clean out the folders with saved passwords and user data that are on your computer. To do this, open drive C, go to the "Documents and Settings" section, then open the folder on your computer. In it you will see those same “Cookies”.

How to unblock a page in Odnoklassniki using a phone number

If you were blocked or forgot your password, try to recover using mobile phone. The moment you try to log into the site, you will probably be asked to restore your account using your phone number. Feel free to click on this option! Once upon a time you indicated your mobile number on the website. Now the moment has come when this, probably previously annoying necessity, has become for you useful function. Within three or five minutes you will receive a message on your phone. electronic message with code. With its help, you can change your password and continue to safely use your own account.

How to unblock a page in Odnoklassniki after deletion

It happens that you impulsively remove yourself from social networks, but after

For some time you feel sad without this convenient thing that easily makes all your friends, colleagues and acquaintances so close, and you want to return everything to its place. There are two options here. If you simply deleted all information about yourself from your account, then to restore it you just need to log into the site using your password. Your page will still be there as a blank profile. Next, you will only need to fill in the previously empty fields. It is more difficult if the deletion occurred through the “Referent” function. Then you have two options. You can try to write to the site administration stating the reasons and requesting that the profile be restored. However, it is not at all a fact that they will answer you. In this case, the easiest way out is to simply re-create your account. It's not difficult!

Actually, now you know how to unlock a page in Odnoklassniki. I hope you don't have to deal with this issue anymore. Good luck!

One of the most unpleasant situations: you Odnoklassniki blocked, but how to unblock account, you don't know. Read the article. From my own experience.

Hello everyone, friends! Glad to see you again on the pages. Today's article was not planned, but I found this topic to be quite important for many. Moreover, I myself experienced this problem late last night. (In my opinion, they don’t say “I experienced the problem myself,” well, you understand me :).)

So the problem is: “What if blocked access to Odnoklassniki and how to unblock the page? And in general, is it possible to unlock or immediately new account start?

How to determine that a page on Odnoklassniki has been blocked by scammers?

And it was like this. The daughter was surfing the Internet on her computer, downloading some videos from YouTube, and was somewhere else. That's it, then she went to bed, and my wife sat down at the computer. I was peacefully writing another article about. My wife tried to log into my classmates and said: “They won’t let me into my account, go and look.” When I tried to log into the Odnoklassniki website, the following message appeared:

Allegedly, the administration asks you to provide your phone number so that you can receive a confirmation code. In theory, there is nothing surprising or suspicious about this. Nowadays, most major services, especially social networks and electronic wallets, offer to link your account to your phone as an additional security measure.

And if you suddenly want to change some data in the settings of your page (password, nickname, email, etc.), an SMS will be sent to your phone with a message that someone is trying to change your credentials or withdraw money from your wallet. There will also be a confirmation code for this operation. And if you are changing the data, then on your computer simply enter the sent code in a special field to confirm. And if it’s not you, but , then he doesn’t enter anything, because nothing came to his phone. This operation does not work.

What should have alerted you in this situation? You are offered to link your account to your phone during registration or immediately after logging into the social network under your name. How about something like this: “Your account is blocked. To unlock, please indicate your phone number” - this already raises suspicions. And it did. But I decided to go downhill a little further.

  • Firstly, under a microscope, I compared all the letters, numbers, dots and dashes in the address of real Odnoklassniki and the page that opens for me. Everything seemed to be fine.
  • Secondly, I opened Odnoklassniki not from the bookmarks page, but typed it into Yandex and followed the link to the site. The result is the same - blocked.

There is nothing to do, I indicated a phone number. Immediately I received a text message from short number 5537 as follows:

To receive the code, send “Yes” in response to this SMS, to refuse the service – “No”. Support 7hlp.com, 88001007337 FREE

But I didn’t send anything to anyone.

As far as I know, no administration that respects itself or its users asks to send SMS messages. This is clearly a setup. This has always been unclear to me: why ask to send an SMS if the computer is in front of your nose.
Representatives of the real administration (or their security system) will send you a confirmation code to your phone, which you must enter in the required field on the website page. That's it, no return SMS.

So, after I was asked to send an SMS, I thought of opening the blocked Odnoklassniki page not on this computer, but on my laptop. Everything opened perfectly - no blockages!

Now it has finally become clear that there is a virus on the computer, or a Trojan, or a phishing link, or whatever else happens. I don’t know, in short, what it’s called. But I found out one thing for sure: this event has nothing to do with the actual blocking of an account on Odnoklassniki.

Naturally, I didn’t send any SMS.

Consequences of false blocking in Odnoklassniki

After it became clear that the Odnoklassniki page was not blocked, I went online. And this is what I found out.

The most common consequences of false blocking are withdrawal of money from the phone account after sending SMS. The amount is not small - from 200 rubles. up to 600 rub. There is no point in trying to get this money back. Write to the administration of Odnoklassniki or yours mobile operator- Same. No one will pay for someone else's stupidity and gullibility.
Although I have seen reviews that this can be done: you need to immediately call somewhere, find out something, follow the link, download some program. But I believe that these are either paid reviews, or links lead to the same scams, or to infected sites.

Another option for the development of events is a real hacking of your account and sending spam from it. But it seems that this is not my case. Because I was not asked to confirm (enter) my password (nickname, email). This seems to be called phishing.

In my case, they just wanted to “make money the easy way.”

How to unblock classmates if you are blocked

After wandering around, searching, asking Yandex and Google “Oklassniki blocked how to unblock”, I found several ways. I’ll say right away that everything worked out for me: access to my classmates was obtained, and without the intervention of the social network administration.

So, I found three ways to solve the problem.

First way

Go to Odnoklassniki not at odnoklassniki.ru, but at odnoklassniki.ua. I don’t know how this will solve the unblocking problem - you still won’t get to the site in zone.ru. This is probably for those who have a bloody nose and need to get to the site right now. All in all. Some kind of muddy option.

From the same series - log in from another computer. But this is not getting rid of the problem, but bypassing it.

The second method of unlocking Odnoklassniki

This method will save you from the problem, but will require a little knowledge of your computer. More specifically, you will need to change a little hosts file.txt

The address of this file is as follows (The file may be located in hidden folders):

C\Windows\System32\drivers\etc\hosts.txt

Use Notepad to open the file. Its contents are approximately this:

This is a file from Windows 7, and I have it clean, not infected. This is what it should look like in normal condition. And this is what the hosts.txt file modified by the Trojan looks like in Windows XP

In general, this file (hosts) is used to prohibit the opening of certain pages. That is, if it contains the site of classmates, then Windows is prohibited from opening it in any browser. But how does the page appear asking for your phone number? This is probably already done by the accompanying “Trojan redirect program”.

So, in order to unblock access to Odnoklassniki, or another site blocked in this way, you need to open this file using notepad and delete all the lines located below the line with the word “localhost”. In our case, this is the line

127.0.0.1 odnoklassniki.ru

The third way to unblock Odnoklassniki.ru

If you are afraid to change the hosts file yourself or could not find/open it, you can use the third method, automatic.

I also had to use it, because the scammers did not add anything to my hosts file: my file turned out to be completely empty. That is, pure - 0 bytes. I don’t know, I didn’t find anything about this on the Internet, but I still used this method - something had to be done. And you know, it helped! Odnoklassniki opened and unblocked.

The third method is to scan and treat your computer with an antivirus program. I don't know about others (Kaspersky and others), but Dr.Web CureIt! cured. The program is free to use for a month. Then, probably, demolish and re-upload.

Free program Dr.Web CureIt! is intended to cure only home computers (for home use, so to speak). There is also a paid one - for office computers. To use the free Internet, you must agree to send a report about the healing of your PC. This is so that they can adjust further developments.

The downloaded utility file will have a meaningless name. I downloaded a file with the following name: jad3apr6.exe. Don't let this confuse you - the icon of this file is still Veb's - a green spider. With this meaningless name, the antivirus is encrypted from viruses already on your computer. Otherwise, they simply will not allow the program to load.

In general, the algorithm of your actions is as follows:

  1. Agree to send the report
  2. Download the Dr.Web CureIt!
  3. Launch it
  4. Waiting (it took me a little over an hour)
  5. After scanning, you choose what to do with malicious objects (treat, delete, move - it’s better, of course, to treat)
  6. Restart your computer
  7. Using Odnoklassniki

That's all the methods I know. There are probably more, but if these work, why look for something? :)

I hope after reading this article you will no longer wonder if Odnoklassniki blocked, how to unblock. Read my blog, subscribe to updates - it will benefit you and I will be pleased.

How to unblock a page on Odnoklassniki? The issue needs further consideration. There are a number of possible types of access restrictions, so let’s first study all the nuances.

Entry may be blocked for the following reasons:

  • The network administrator has blocked access to the resource.
  • The page was hacked and spam was sent from it.
  • Violated the site rules.
  • There is a virus on the PC that is blocking the entrance.
  • Other temporary problems.

You have learned why access to a resource may be restricted. Now we should analyze the situations separately and propose a solution.

Block from the administrator on the network

Companies often block social networks and entertainment resources. Management is interested in employees being engaged in direct performance of duties, and not spending time socializing with friends.

How to enter the portal?

  1. You need to use an anonymizer. A special resource hides the destination endpoint, allowing filters to be bypassed.
  2. There are many portals on the Internet, you can choose any site.
  3. Click on the icon on the resource social network.
  4. The OK login page appears.
  5. Enter your username and password.
  6. You can use the site.
  7. Portal services are provided free of charge.

Flaws:

  • System administrators are well aware of bypassing the ban through anonymizers and can add them to the filter.
  • There is a risk of getting into trouble if your boss finds you in the workplace with open page OK.

If access is limited by your provider

For people from Ukraine, the site is filtered at the provider level. If users do not want to give up the social network, they will need:

  1. Install a browser extension with VPN function. You can find add-ons in special online stores.
  2. Launch.
  3. Select country.
  4. You can go to OK and use the social network.

How does the service work?

  • Traffic is redirected to a server in another country.
  • You are entering the site from another country.
  • The servers are not subject to restrictions from the laws of other countries.
  • The provider is able to see that traffic is going abroad. But experts cannot track the endpoint.

How to restore a page to OK if you are blocked

Another option is that entry restrictions are set directly on the site. You receive a message that the page has been hacked. Causes:

  1. Unauthorized persons have gained access to your profile.
  2. Spam was sent or rules were violated.
  3. Administrators responded to user complaints.

It is easy to determine whether a hack has occurred. Employees study information about page visits and IP addresses.

If the user’s parameters and location are different, then we can conclude that unauthorized persons have the credentials.

When a page on Odnoklassniki is blocked, how can I unblock it in the future? Necessary:

  • Go to the resource.
  • A message will appear indicating that the hack has been completed.
  • Below is a form for entering a number. Enter your linked phone number.
  • You will receive an SMS with a recovery code.
  • After entering, the system will prompt you to specify a new password.
  • You can use social networks.

Unblock old page without phone number

You may need to restore without a phone number. The reasons are as follows:

  • The SIM card has been lost.
  • You changed it.
  • Operators have a number change service.
  • You don't have access to your phone right now.

Restoring without a number is problematic. Required:

  1. Write a message to the support service.
  2. Provide as much information as possible about your profile.
  3. Wait for a response.
  4. Staff will review the request. If the data is sufficient for confirmation, then access to the page is granted.

What information can be provided for TP?

  • Personal data from the profile.
  • Link to the page.
  • Login.
  • Linked phone and email.
  • Date of creation.
  • Time of last visit.
  • Information about purchased paid services and methods of depositing funds.
  • Data about last change parameters in the profile.

The more information you can provide, the better. The parameters known exclusively to the owner are important. The decision is made individually; it is impossible to predict the answer in advance.

Viruses

The cause may be viruses masquerading as hacking messages. They can be difficult to identify, so caution must be exercised. After entering the recovery number, you may receive an SMS asking you to send a return message.

Never send SMS in response to third party numbers.

Some viruses are capable of penetrating files on a computer and creating a banner similar to a real notification about Odnoklassniki being hacked.

If you send a message, a serious amount will be debited from your account. You should not visit third-party sites via links; there is a high probability of receiving additional viruses on your device.

What to do?

  1. The resource administration only sends an access code and does not ask you to respond to a message or log into third-party portals.
  2. If you receive a strange SMS after entering your mobile phone, then you should visit the social network from another device, for example, a smartphone.
  3. Does the site open without problems on your phone? We can safely say that the PC is infected.

Unlock methods:

  • Find the file C\Windows\System32\drivers\etc\hosts.txt.
  • It is difficult for an ordinary person to understand the code. Therefore, it is easier to completely clear the document so that refilling occurs.
  • You can scan your PC with any antivirus. It is recommended to select analysis when loading the OS.
  • Using Dr.Web CureIt.

The application can help in removing viruses from your PC. Need to:

  1. Download Dr.Web CureIt.
  2. Install and run.
  3. Start analysis.
  4. Select an action for infected objects.
  5. Reboot.
  6. After starting your computer, you can go to the site, the resource should work fully.

A page on Odnoklassniki was blocked for violating the rules: what to do?

Account frozen for violating the rules? You can try writing a message to the administration. The main thing is don’t try to lie about the hack. Employees are able to check profile login information.

If you violated the rules, then immediately admit it, apologize and ask to unfreeze your account.

There is a possibility that the administration will accommodate and provide a second chance.

Did the specialist refuse to restore access? It is useless to argue further; it is better to spend time creating a new profile. Carefully read the main provisions on the site so as not to violate them again and not get banned again.

Temporary problems

The reason may be the lack of a stable network connection. How to check:

  • Go to any website.
  • Resource not loading? Check your cable or wireless network connection.
  • Reboot your router and computer.
  • Connection not restored? Contact your provider.

The problem may arise directly on the site. You need to wait for the troubleshooting and come back in 1-2 hours.

If the profile is deleted

When the owner decides to delete a profile, he terminates the agreement with the company. In VK it is possible to return to the site in the future; the data is stored on servers; it is possible to restore the account at the request of the owner.

In Odnoklassniki the policy is different. After a request for deletion, the parameters are erased from the server within a short time. All information has disappeared and is not stored by the company.

A new one should be created account. Register and fill out the fields.

Preparing an account is easier than communicating with the administration and asking them to find forms on the servers.

To avoid becoming a victim of scammers, read the following tips:

  • Do not send SMS to different numbers.
  • Do not access third party sites.
  • If you suspect a virus, you should use a scanning and cleaning program.
  • When there is no access to the linked number, try to remember as much information as possible to provide to the support service.
  • No need to download special programs recovery. The software does not work, you can get a virus when using it.
  • There is no need to look for sites that promise to unlock your profile. They are highly likely to steal your personal data and may be infected with malware.

These instructions are for those who, for one reason or another, cannot get to their Odnoklassniki page. If you have been hacked, blocked for SPAM or violation of a clause in the license agreement, or you simply forgot your login and password, be sure to read these instructions! There is a high probability that you will be able to regain access. As new unlocking methods appear, I will supplement the text with useful information.

Restoring access to the page from classmates is divided into 2 or 3 stages:

  1. Treating your computer for viruses (if there has been a hack as a result of a PC being infected with a Trojan);
  2. Search for a personal page (profile) on the website of classmates;
  3. Application for restoration;

Search page

To recover your password from classmates, go to home page website (ok.ru). In the window where you enter your username and password there is such a link “ Forgot your password?» Click on it.

If a phone number was linked to the page and you have access to it, then it’s worth trying to start with this method. Click on " Telephone" Next, select the country and indicate the number itself. Click " Continue».

If you remember the e-mail associated with the page, click on “ Mail", enter your email and click " Continue»

In a similar way, you can find a profile by clicking on “ Login" or " Link to profile».

If you do not remember any data, then click on the link " Contact us", which is located just below the 4 buttons. A window like this will open.

You will need to fill out the form as completely as possible. feedback describe the problem and click on “ send a message" In about 3-5 days, a response from the classmate support service will be sent to the email address specified in the message.

If you remember some data and did everything correctly, and the scammers did not have time to change the phone number from your page, then regardless of which of the four methods was used, a window will open with the choice of method for obtaining a recovery code (if not, then read here):

Restoring access via SMS

2. We are waiting for an SMS with a six-digit code to arrive. If the SMS has not arrived after 2 minutes, then we try to request a second one by clicking on the link that appears below “ Request code again».

3. Enter the code from the SMS and click “ Confirm».

Restoring access via email

2. A letter should be sent to the email associated with your account: “ You have made a request to change your password on OK.ru. “Confirm password change” You can also enter the code on the recovery page: XXXXXX..».

You can either click on the green button “ Confirm password change", or enter the code from the letter and click " Confirm».

Now we are asked to come up with a password. I highly recommend using COMPLEX passwords(see example in the picture)! (Instructions “How to come up with a complex password”)

« Hello!

Your Odnoklassniki password has been changed. If you have not changed your Odnoklassniki password, you can reset it using this link
https://ok.ru/password/recovery

Always yours, Odnoklassniki»

All. You have managed to restore access to the OK.ru website!

Odnoklassniki blocked for suspected hacking. What to do?

So, you entered your login and password from your classmates and something like this message appeared in front of you:

How to restore the page in Odnoklassniki in this case? Depending on the degree of blocking, Ok.ru will ask you to either enter a phone number or guess from your friends’ photos. In the first case, to unlock classmates you will need to enter a phone number, click on “Continue”, and then enter the code sent by SMS. In the second case, you will be shown photos of your friends, and you will need to correctly indicate their names. You cannot influence the choice of unlocking method. If, for example, you received an SMS, but the number is no longer available, you will have to write to support, saying that this is the case - you cannot unblock it for suspected hacking.

Classmates blocked for violating site rules

Most often, you need to restore your Odnoklassniki page after violating rules 7.4.22 and 7.4.9. In such a situation, two options are possible:

  1. You were hacked and the site rules were violated on your behalf.
  2. You actually broke something.

I didn't break the rules

If you have not violated the rules yourself, then:

We treat your computer for viruses! This is a must. Odnoklassniki recommends Cezurity antivirus, but I still recommend using Dr.Web CureIt.

You need to contact the ok.ru website support service, making sure to provide the following information:

  • Your first and last name;
  • Age;
  • Login;
  • E-mail address;
  • Phone number;
  • Country and locality where you live;
  • Link to profile or ID.

All submitted data must correspond to what you specified on the ok.ru page. If you were registered under fictitious name or, for example, the age does not correspond to the real one, then you need to indicate the one in the questionnaire. There are also cases when you are asked to send a photo against the background of the monitor plus a scan of documents. In this case, you will have to write your real age and FI in parentheses and explain that this is how it is – he lied a little in his profile.

In addition, it is necessary to describe the problem in detail.

Example of a support request:

Good afternoon Viruses got onto my computer, then I was hacked, and then the page was blocked. Now I have removed all the viruses. Please return my page!
I attach a photo against the background of the monitor (see attachment). Please note that in the main photo I have an avatar. My real photos are in the album “Vacation 2016” (to compare with the original).
My details on Odnoklassniki:
Login: svetunya
Mail: [email protected]
FI: Petrenko Svetlana
Age: 17 years
Phone number: +79091235577
Link to profile: https://ok.ru/profile/77777

Thanks in advance and have a nice day!

Within 5 days you will receive a response from support and with a high degree of probability your access will be returned or they will tell you what else needs to be done.

I actually broke the rules

In fact, there are two ways out. Either he will accept it or try to convince support that a hack took place, i.e. do all the same actions that I described in the “I didn’t break the rules” section. However, the chances are much less, especially if you were blocked for violating clause 7.4.22 of the License Agreement

The blocking for this item is more severe. Here is what is written in the official information about this:

However, there is still a ghostly chance; you need to try to appeal the blocking by writing the following:

Dear Odnoklassniki, in the help paragraph regarding clause 7.4.22 https://ok.ru/help/2/16/3533 it is written:

“Even if your profile was hacked, it cannot be unblocked, because in such a situation you had time to react in time.”

However, I want to note this: in the evening I was sitting in Odnoklassniki and everything was ok, there was no spam or anything else, but in the morning I woke up and saw that I was blocked. How much time to react can we talk about? Please understand my situation and help me regain access!

Of course, if you really had more time, or, for example, you used your page for commercial purposes, then this advice will not help. But in some cases, there is a chance of unblocking Odnoklassniki after being blocked under clause 7.4.22 of the license agreement.

How to recover an accidentally deleted page.

To be honest, I can’t imagine how you can accidentally delete your page on Odnoklassniki because... the magic button that allows you to do this does not loom in the main menu.

If you nevertheless managed to delete it, then I have to disappoint you - such a page cannot be restored! Be vigilant and do not be fooled by offers " restore your page for a reasonable fee" This is another scam whose goal is to scam you out of money!

Classmates ask to send an SMS message. What should I do?

If suddenly, in order to restore the Odnoklassniki page, they require you to send an SMS, then under no circumstances should you do this! Instead, check out the article on fighting viruses, because... it is the virus created by the scammers that makes such demands.

Nothing helped?

If none of the methods listed above are suitable for restoring access to the ok.ru website, describe your situation in the comments and I will try to help you unblock your classmates.