A fairly common situation is when people use Skype and at one point the program asks them to enter a password, but there is nothing to enter. Because he is forgotten. In this case, there is no need to panic, because there is always a way to restore it.

If you remember email address or the phone to which you registered it, then the problem is generally trivial.

Recovering a password from a computer

Let's launch Skype. By the way, I forgot to say, we will restore Skype knowing the login, so we enter it, and then at the very bottom click on the link “You can’t log into Skype”:

And now the window we need appears, here we will enter the phone number or postal address to which we registered Skype.

It is impossible to recover your Skype password knowing only your login. In any case, you will need to confirm that this is your Skype login, but you have nothing to confirm it with. Otherwise, it would be possible to log into other people’s accounts, and this is not good.

I enter my address Email and click on the “Continue” button

So, after we enter the email, the system tells us that the letter has been sent:

In the next window, enter your email again, as well as the characters from the picture and click on the “Next” button:

We receive another email with a confirmation code, which we will need to enter and click on the “Next” button:

Here is the long-awaited window where we need to enter a new set of characters. Enter it twice and click on the “Next” button:

We are informed that the account has been restored and that the password has been changed. Now you can safely enter Skype program and log in, just remember to write down the new combination of symbols this time.

Recovering your password using the Android app

If you actively use Skype through a smartphone or tablet, then, naturally, through this device you will recover the password. Let's quickly figure out how this is done now.

Launch the application and enter your login:

At the next stage, we are asked to enter a password, but we don’t know it and click on the link “You can’t log into Skype”:

Enter your email address and click on the “Continue” button:

They write to us that the letter has been sent:

What to do with this letter that was sent, I already wrote in the previous paragraph, the actions there are absolutely no different.

Well, this is where I will end this article and I hope that you were able to restore access to the program and you now know what to do if you lose access to Skype.

Good afternoon, dear readers, I think today’s topic will be familiar to most of you, since they have had to do this at least once in their lives for themselves or for their friends and relatives. A little background, I’m sitting on vacation at my laptop, and I decided to read my Skype, I open it and see a form for entering credentials, although before that I was logged in automatically, since I have a large family, I see that it used by another person who logged me out of it. I enter my username and password, and he tells me the username and password are not recognized in Skype, all that remains is to reset it. And today we will look at how it is produced Skype password recovery using login and phone number.

I had few problems with the fact that during a video call I received an error that it was not possible to start a video broadcast or an access violation at address skype, when it simply closed and always fell off, well, God bless them.

What does it mean that your username and password are not recognized by Skype?

Let's figure out what this notification means in Skype. This is what it looks like when you try to enter your login credentials.

Sorry, the registration information you entered was not recognized. Check your Skype username and password and try again

Here are the options: You either entered your login, phone number or password incorrectly, most often people don’t remember the password, since everyone already remembers their phone number.

• First, check if you are using the punto switcher application, which automatically changes the layout language when you enter a non-standard word, thinking that this is a user error.
• Secondly, check whether your CAPS LOCK button is turned on, the task of which is to enter capital letters.

If you don’t have the first and second, then congratulations, you forgot your password :) this happens either after a good vacation, or in cases where you entered the password once a year ago and forgot about it safely, since there is an auto-entry mode.

Skype password recovery

• Skype password recovery using phone number > this method the fastest, provided that you took care of filling out the appropriate field in advance, but this happens in 20 percent of cases. We indicate in a special form the phone number, in Russia this is via +7 and click continue.

You will be sent a special verification letter SMS message, as soon as you receive it, you need to specify it, to do this, click Enter the code. You will be redirected to the skype password change form.

As you can see, recovering a Skype password by phone number is very simple, but if you haven’t linked it before, you will receive the following warning in the email address or phone number field:

Unfortunately this number was not found. Try again

• Skype password recovery using login> There is only one option left, this is your email with which you registered, many have problems with this, since they simply do not understand which one it was done with. I hope this is not your case. The entire letter has been sent and you can continue recovering your Skype password.

In the email you receive, you will receive a special link, clicking on which will take you to the password change form. Please note that if the link does not work, there is a code at the bottom of the email, where you can enter it in the recovery form by clicking the Enter code button.

The next step, not everyone of course, may have a situation where you have several accounts linked to one email skype recordings, in my case there are three of them, then click on the one you need and move on to the next step.

Well, the home stretch remains, here you will be required to set a new Skype password twice, which you probably won’t forget. Once the passwords are entered correctly, click the Save button.

You are informed that your password has been changed, and you now need to log in using new credentials, as you can see in Skype, password recovery is thoughtful and does not take much time, especially if you have an associated phone number.

How to change your skype password

Sometimes I receive questions by email about how to change the password in Skype, I’ll tell you about it below

The only requirement is that you know the current password, otherwise you won’t be able to change it

At the top of Skype, there is a menu, you need to select Skype> Change password

You should be redirected to the utility website; if there is no Internet, then you will not be able to change the password in Skype. You will have three fields:

• Old password > as I wrote above, you should know it, this was done for security purposes, you once again confirm that you are the owner of the account.
• New Password
• Confirm password

Where is the skype password stored?

And so we have restored the Skype password by login or phone number, now you can probably ask yourself this question, where is the Skype password stored and is it possible to somehow spy on it. Let's look for where Skype is generally stored and installed on your system.

In order to do this, we will need, since all the settings are in the folders

C:\Users\username\AppData\Roaming\Skype\skype login

There is a config.xml file that contains settings and an encrypted password, or rather a hash, which, when you log into Skype, is checked against the password stored on the server, and if everything matches, you enter the program.

Internet resources and programs that require authorization have a system for restoring lost login data. Knowing your email address and login, following the prompts of the recovery system and going through the main steps, you can restore forgotten password and on Skype.

If your email address is lost, it will be much more difficult to regain access to your Skype account. If you need to recover your Skype password without email, you will need to contact support and explain the situation. If, however, Skype is installed on several devices, and login is carried out automatically from any of them, it is possible to recover the password by changing the e-mail in the profile settings.

Quick navigation through the article

Auto login

You can recover your password and change your email address if Skype is set to automatically launch. To do this you need:

• Click on the “Skype” icon on the desktop or taskbar (the system will automatically log into the program);
• IN top menu go to the “Skype” section;
• Select the “Personal Data” subsection;
• Click on the “Edit my data” item (the profile page will open);
• At the bottom, click on the line “Show full profile”;
• Find an email address;
• Replace it with a new one;
• Save changes;
• Recover your account using a new email address.

Contacting technical support

Restoring a Skype profile without an email address will require direct contact with the service technical support. To do this you need:

• Go to the official Skype website (skype.com), in the “ Additional Help» (support.skype.com/ru/support_request);
• Or in the program authorization window, click on the link “Can’t remember your email address?”;
• Select language;
• Fill in the fields “Purpose of appeal” and “Problem”;
• Enter the personal data contained in the profile (login, phone numbers, city, etc.);
• Specify some contacts from your account;
• In case of transactions via Skype, provide payment information (last four digits of the credit card, user’s full name, order number, country, etc.);
• Add new address email, which will be used to communicate with Skype technical service;
• After analyzing all the information and if a positive decision is made, Skype employees will email instructions on how to restore access to your account.

If you cannot identify your account, you can create a new profile on Skype.

The need to restore Skype appears in many cases: accidental deletion of the program, loss of registration data, switching to new computer, Windows update and so on. The task itself is easy, but with some nuances.

Program recovery

To restore Skype you will need a PC with Internet access. First you need to download the program distribution from the official website Skype.com. And here the first nuance arises. Owners of computers with OS from Windows versions 8 and older will offer an alternative client to download. Its feature is close integration with the operating system.

But many users will not like this Skype, so it’s better to choose classic version. The download link is located on the download page, but towards the end.

At the same time, you don’t need to worry about how to restore Skype for free. There is no need to pay for access to the download; this also applies to using the application.

Installing Skype is similar to installing other programs. Just follow the instructions, the procedure will take very little time. After this, the program shortcut will appear on the desktop. During the installation process, you may receive an error stating that latest version messenger is already installed. This means that Skype has not been removed from the computer. In this case, you will have to uninstall it or restore access to it.

Restoring access to your account

When you are finished installing the program, you can proceed to restoring access. To log into Skype you need a username and password. What to do if data is lost?

First, open the messenger. At the bottom of the login form there is a button “Can’t log in?”, click on it. You will be redirected to the data recovery page. If you remember your login, enter it, then select account. The next page will ask you to enter your password. Here, click on “Forgot your password?”

Such useful program for calls, like Skype, is known in many parts of the world. It is convenient, has a simple and intuitive interface, and allows you to communicate for free with anyone who has a similar utility. But sometimes a situation arises when some data is lost, and it is not possible to enter the program. So how to log into Skype if you forgot your password? There are simple instructions.

Digging into memory

First of all, it’s worth delving into your memory, maybe you’ll remember the password by itself. Look in your notes to see if you wrote it down so you don't forget. If all attempts are in vain, then open your email to which you linked the program and login. Try looking for the system message there. There is nothing? Every third person asks the question: “I forgot my Skype password, what should I do now? I don’t remember anything, nothing has survived.” Using the selection method, there is a chance to still get the desired combination. Especially if the password was tied to something (the name of your favorite dog, some date, last name and numbers). Did not help? Then let's try further.

About login and password

So, selection and digging in memory did not bring results. Do you remember your login? If yes, then there is a chance to simply recover your password using it. This is done in a few simple steps.

Step #1: launch the program

So, how to log into Skype if you forgot your password, but remember your login? Launch the program if it does not start automatically. In the field where you need to enter identification data, find the item “I can’t log in.”

Step No. 2: filling out the fields

After the previous paragraph you will need to enter your email, to which the program was linked. If you have several email clients, and you don’t remember which Skype you were connected to, then enter all possible options. Somewhere, but you will get it right.

Step #3: checking your email

Check your email client, you should receive a message from the program administration. By the way, you can register several accounts for one mailbox, keep this in mind. You should receive a letter containing a codeword, with which you can restore access. If the message has not been there for a long time, check your spam folder, it might have ended up there. Is he nowhere to be found? In the program, press the “notify” button, you will be sent a second notification.

Follow the link in the letter, enter your username and change your forgotten password. Just in case, save it somewhere or write it down. Alternatively, log in and save all your data. This method is only suitable for one device. On the other you will have to enter everything again. This is one of the simplest options for how to recover your Skype password using your login. All the steps and instructions are in the program itself, you just need to follow the tips and tricks.

No data

Sometimes it happens that there is no way to remember your data at all. No password, no login, no email address. What should I do? How to log into Skype without a password and login? Alas, no way. You can try to remember your address mail client. An equation with three unknowns cannot be solved, but if you know at least one value (e-mail, for example), there is a chance.

If there is nothing in memory, it is easier to create an account again. It's quite easy to do this:

1. Turn on the program. Select "registration".
2. Enter your email address and password.
3. Be sure to include your first and last name.
4. Fill in all fields marked “*”. These are: language, name, e-mail, login and password.
5. Additionally, you can indicate your place of residence, age, and gender.
6. Read the terms of use and agree to them.
7. Next, you just need to confirm your account registration (via a letter to your email address).
8. Log in to the program.

If you are still wondering how to log into Skype if you forgot your password and register new account If you don’t want to, try contacting the utility’s support service. It is possible that they will help you if you carefully explain the situation. Unfortunately, there are no guarantees that this will definitely work, since you need to remember at least one of the main points: login, password or e-mail.

Unexpected situations

Skype, like any other program, sometimes lags and glitches. It happens that during a conversation or chat you simply go offline, and when you try to log in again you cannot do it. Here you can delve a little into the system settings. Know that there are several answers to the question of how to log into Skype if you have forgotten your password. The settings option will not help you recover your password, but it may help you log into your account to change it.

So, you need:

1. Go to the Start menu.
2. Select the “execute” column. Isn't there one? This is not available in all versions operating system Windows. But this can be easily fixed by pressing the combination: Win + R.
3. Write in the window that opens: “%APPDATA%\Skype”. Without quotes.
4. Press "Enter" or "ok".
5. A window will open. In it you need to delete the file named “shared”. This is system data, the loss of which will not affect the operation of the program in any way.
6. Launch Skype again, go through automatic authorization. Change Old Password if necessary.

Keep in mind that if you have never saved the automatic authorization state, then this option will not help you get into your forgotten account.