Service " International access» can be connected by subscribers of the MTS mobile communication network - citizens of Russia, individuals or individual entrepreneurs. Available on all tariff plans and will allow you to make calls outside of Russia and calls to Russia while abroad.

To check whether you have the International Access service activated, use or call contact center MTS.

Methods for connecting/disabling the International Access service:

At the time of connecting the service, it is necessary that the subscriber’s number is not blocked, and the balance personal account was positive.

Without contacting the MTS showroom or sales office

Without contacting the MTS showroom or sales office

In an MTS store or sales office:

• dial on your mobile phone *111*2193#;
• use ;
• contact the MTS contact center.

The service is activated if the following conditions are met:

• the subscriber must be served by MTS for at least 6 months, during this period the amount of his average monthly charges for communication services must be at least 470 rubles. (in view of VAT). Moreover, each month the amount of accruals must be more than 0 rubles;
• be an MTS subscriber for at least 12 months. Moreover, every month during the specified period the amount of accruals must be more than 0 rubles.

If the specified conditions are not met, the services will not be connected. In this case, we recommend that you contact the MTS showroom or sales office or activate the “Easy roaming and international access” service.

Connecting and disconnecting the service is free.

There are no monthly payments.

• during a personal visit of an MTS subscriber or his authorized representative to any MTS salon

You must have the following documents with you:

• For individuals : identification document of the subscriber (passport, officer’s ID card with a certificate of residence, sailor’s passport), or a notarized power of attorney and passport (military officer’s ID card) of the authorized person;
• For legal entities : a letter from an organization requesting the provision of services “International and National Roaming” and “International Access” with a stamp, signature of the head of the enterprise and the chief accountant, as well as a power of attorney from the organization indicating the identity card details of the authorized person, the date of issue and the validity period of this power of attorney . The authorized person will need to present an identification document (passport, officer's ID card with a certificate of residence, sailor's passport).

Four largest operators Russia and the Federal Antimonopoly Service have reached a general compromise regarding the issue of whether or not to cancel roaming in 2018. Soon Russian subscribers will no longer pay this service. The basis for this decision was the decree signed by the president and the national plan No. 618 dated December 21, 2017, approved in accordance with it, aimed at eliminating the unreasonable difference in tariffs for mobile communication services when subscribers travel abroad. home network.

On December 19, 2018, the State Duma adopted in the final 3rd reading the roaming law developed by A Just Russia, which established uniform conditions for subscribers cellular networks Russian Federation, regardless of region.

Back in 2018, the Federal Antimonopoly Service gave the Big Four operators a directive to prepare for the abolition of roaming in Russia. For the three service companies - VimpelCom, MegaFon, MTS and Tele2 - deadlines have been set for carrying out the necessary technical work.

According to the signed document, the new rules should come into force on 06/01/19.

The goal is to cancel roaming in Russia in order to reduce unjustifiably high prices, was issued by the antimonopoly service last year. But due to the scale of the work, it was not possible to implement it by the end of December 2018. Most likely, the problem will be solved only by mid-2019. There are no grounds for charging additional payments for calls from one region to another when the subscriber leaves the home network. The coverage of the largest Russian operators covers almost the entire territory of the country (with the exception of Crimea). On the peninsula, communications are provided by their own regional companies, whose activities are regulated by relevant agreements.

The FAS plans to constantly monitor the process of waiving fees for services for subscribers that involve the use of resources from different networks. In case of failure to comply with the instructions, the organization has the right to initiate proceedings for violation of clause 6, part 1, article 10 of the law “On the Protection of Competition” that came into force and initiate the seizure of income earned illegally.

In his speech, the head of the Ministry of Telecom and Mass Communications of the Russian Federation N. Nikiforov assumed that already in the 2nd half of 2018 there will be no global issues regarding roaming in Russia. But, in practice, the process may drag on for at least another 6 months (until the beginning of summer 2019).

Actions of the Big Four operators

As experts note, leading operators began to prepare for the possible cancellation of roaming in advance. Despite the requirements of the antimonopoly service for an equal distribution of all additional payments for the service, they began to systematically increase tariffs. For comparison: prices for services increased 1.5 times compared to 2016.

Regarding the implementation of instructions to cancel roaming in Russia in 2018, the actions of the “Big Four” can already be observed today:

• Beeline (VimpelCom) began the process of stabilizing tariffs in national roaming back in December 2017.
• "Megafon" cancellation intranet roaming plans in the coming weeks.
• MTS has officially announced a reduction in tariffs for subscribers when traveling around Russia, including for the period of stay in Crimea.
• “Tele2” initially took a wait-and-see approach, but under the threat of punitive measures from the FAS, it took active action to cancel roaming.

Not all companies have yet fully complied with the directive to cancel intranet roaming. No matter how the operators resist, by May 2019 they will have to finally review their tariffs and regulate the billing system.

According to I. Artemyev, the head of the Federal Antimonopoly Service of the Russian Federation, the agency is actively finding out “who, why and how” and is ready to use its entire arsenal in implementing the national plan.

As for the territory of the Crimean peninsula, intranet national roaming is currently operating there. At the same time, on the territory of the peninsula there are Russian operators communications, but due to fear of falling under international sanctions, subscriber services are provided without the participation of the Big Four.

There is no need to fear that the refusal of roaming will provoke another wave of tariff increases in other sectors in 2018-2019. The balance of interests of subscribers and communication companies will be maintained due to additional traffic growth. According to I. Artemyev, this will be implemented by eliminating barriers for cellular companies and building a new model that involves providing non-discriminatory access to residential buildings.

The new bill quite clearly outlined the time frame for all operators in Russia. Sergei Mironov focused on the fact that the government had been expecting active action from companies providing services for more than a year cellular communications on the territory of the constituent entities of the Russian Federation. We invite you to watch the video of what promises he made not so long ago:

Now the law has been adopted and, whatever the opinion of the Big Four companies themselves, they will have to comply with it from June 1, 2019.

In December 2017, the “Big Four” mobile operators, yielding to the insistence of the FAS, promised to equalize the cost of calls in the home region and beyond. On January 31, 2018, the deadline allotted to VimpelCom (owner of the Beeline brand), Megafon and MTS to adjust their pricing policy expired, and already in March the FAS opened antimonopoly cases against them, accusing them of high prices for roaming in Russia.

Was roaming within the country canceled or not in 2018? What did the FAS fight lead to, which cellular operators complied with the agency’s requirements, and which ones does it still have complaints about?

Types of roaming in Russia

Roaming is a mode of using cellular communications outside the coverage area of ​​your operator’s network. When there are no towers of the subscriber’s service company in the subscriber’s territory, or the coverage of the partner company is wider, the capacities of another supplier are used to provide mobile communications. In this case, the number is saved. This concept applies to international and national roaming.

In Russia, in addition to the national one, there are two more types of roaming:

• intranet – registration with your own operator outside home region: the subscriber is charged an additional fee for expanding network coverage;
• in Crimea - the existence of this type of roaming is due to geopolitical conditions: Western sanctions introduced after the peninsula joined the Russian Federation in 2014 denied the Big Four (Beeline, Megafon, MTS and Tele2) direct access to the market. Companies provide services through intermediaries, which affects final prices for consumers.

How did FAS achieve the abolition of roaming?

The Federal Antimonopoly Service announced its intention to achieve the elimination of roaming in the country, up to the exclusion of this concept from legislative acts, in November 2016, and applied coercive measures in the following summer:

• On July 14, it issued warnings to the Big Four to eliminate intranet roaming;
• On August 3, it opened cases against each operator for high prices already in national roaming.

FAS threatened to fine violators - the agency has the authority to issue an order to seize unjustifiably received income in favor of the federal budget.

A weighty argument that the FAS has been presenting to operators since December 2017 is Presidential Decree No. 618 “On the main directions of state policy for the development of competition” dated December 21, 2017. The national plan for the development of competition in the Russian Federation until 2020, approved by him, provides for the elimination of unreasonable differences in the cost of mobile communications when Russians travel internally.

Deadlines

When all federal operators cancel roaming in Russia, from what date will unified tariffs for mobile communications be established? After repeated postponements, the FAS determined the final ones:

• January 31, 2018 – for Beeline, Megafon and MTS;
• May 31, 2018 – for Tele2.

The agency demanded a regular report on the measures taken by operators.

In December 2017, after a joint meeting of the regulator, the Ministry of Telecom and Mass Communications and mobile operators It became known that a compromise had been reached: the companies agreed to cancel intranet roaming.

Is intranet roaming canceled in Russia or not in 2018?

The promises of the companies, the assurances of the head of the Ministry of Telecom and Mass Communications and the decisive attitude of the antimonopoly agency gave reason to believe that this phenomenon of the Russian cellular market will soon become a thing of the past.

The latest news shows that the antimonopoly service has no complaints about national roaming: on February 15, the head of the FAS, Igor Artemyev, admitted that work in this direction has been carried out.

Meanwhile, checking the reports of cellular operators on intranet roaming led to new antimonopoly investigations: on March 5, 2018, the FAS opened a case against MTS and Megafon, and on March 12, against VimpelCom. The reason is the inflated cost of communication and the introduction of a daily fee for customers leaving their home region.

The operators claim that they have complied with the requirements.

"Megaphone"

The fact that Megafon has canceled roaming in Russia is stated in a message on the company’s website dated December 21, 2017. According to the information, there will be no charge for received calls from local subscribers, and the cost of outgoing calls to numbers in the region of residence will not exceed 2 rubles. The operator did not specify how much other calls would cost. The changes will be implemented in stages.

Until this happens, Megafon subscribers (except for guests of Crimea and Sevastopol, for these regions the operators Special offers) can use the following options:

• "Fell yourself like at your own home". Maintaining home conditions costs 15 rubles per day (subscription fee), you need to pay 30 rubles for connection;
• “All Russia” with free incoming calls, the price per minute of outgoing calls and one sent SMS is 3 rubles. The first connection is free, the second connection costs 30 rubles. Daily subscription fee – 7 rubles.

Since March 12, 2018, Megafon has reduced prices for communication services in Crimea for numbers connected to the “Turn on!”, “Go to Zero” and “Per Second” tariffs. Before reducing the cost of calls at other tariffs, the company offers to connect the “Crimea” option for free under the following conditions: subscription fee - 15 rubles per day, free incoming, outgoing - 4 rubles per minute, SMS - 3 rubles, Internet traffic - 5 rubles per 1 MB

MTS

The MTS operator canceled roaming in Russia in 2018 at tariffs “ Super MTS" and "My Friend" - from March 14, for clients who connect to them, incoming calls from local subscribers are free, outgoing calls are charged at home. Communication with an interlocutor from another region will cost 5.5 rubles - the cost of calls (both incoming and outgoing) per minute. Prices for SMS have also been reduced.

The cost of communication under other MTS tariffs can be checked on the operator’s website in the “Roaming and intercity” section. So, for a Muscovite with a Smart tariff telephone conversations in Kazan will cost:

• incoming calls are free if the call is from a local number, 5.50 rubles per minute for other calls;
• outgoing calls are free for the first 550 minutes, then you will have to pay 2 rubles per minute for calls to local numbers, 5 rubles for other numbers.

"Beeline"

For clients traveling around Russia, Beeline offers the “My Country” option. For incoming and outgoing calls the price is the same - 3 rubles per minute, subscription fee no, but when you connect, 25 rubles will be debited from your account. This service will be useful for those connected to old tariff plans.

In the new Beeline, roaming within Russia has been abolished: in 2018, home conditions to varying degrees are retained in the tariffs of the “Everything” line. The monthly cost of maintenance ranges from 400 to 2,500 rubles. For the cheapest one (“All 1”), only incoming calls will be free in another region.

The most expensive – “All 5” includes:

• free inbox;
• unlimited number of outgoing calls to Beeline numbers;
• 5,000 minutes for calls to all numbers;
• 500 SMS to all numbers.

When will Tele2 cancel roaming in Russia?

This company still has time - the operator’s report satisfied the FAS, and the agency allowed it to adjust tariffs until May 31, 2018.

As of March, the cost of calls, messages and the Internet depends on the territory where the Tele2 client is located.

• up to 1 ruble per minute for all incoming calls;
• up to 3 rubles per outgoing minute;
• up to 3 rubles per text message.

On August 13, the deadline expired by which mobile operators MTS, MegaFon, Beeline and Tele2 were supposed to eliminate the markup on communication services in intranet roaming. No company has done this yet

Photo: Alexander Shalgin / TASS

​Until August 10-13, the “big four” mobile operators - MTS, MegaFon, VimpelCom (Beeline trademark) and T2 Mobile (a subsidiary of T2 RTK Holding, operating under the Tele2 brand) - had to report on the implementation of the FAS order to abolish the markup for subscribers on communication services in intranet roaming.

The surcharge applies to the network of the same operator with whom the subscriber has a contract, but outside the “home” region, that is, the one where it was concluded.

According to the requirements of Russian legislation, operators must notify subscribers of all changes in tariffs ten days before their introduction. But in early August, none of the Quartet members informed subscribers about changes in the principles of tariffing for intranet roaming.

The FAS addressed the Quartet operators in mid-July. The service considered that the installation different tariffs for cellular communication services in the home region and when traveling around Russia violates clause 6, part 1, art. 10 of the Law “On Protection of Competition”, which prohibits companies with a dominant position from limiting competition by setting different prices for the same product without justifying this economically, technologically or otherwise.

“When moving to another region of the country, being in the network of his operator, the subscriber receives completely different price conditions than in his home region, and the more expensive the subscriber’s tariff plan, the less for such a subscriber the difference in tariffs for cellular communication services at home and when traveling” , - said the FAS message. The FAS analysis showed that prices for communication services (calls within the region, outside the region, SMS messages, data transfer) when traveling should not differ from prices in the home region. The service demanded that operators eliminate the unreasonable differences in each tariff plan.

Video: RBC TV channel

As a representative of the FAS press service told RBC on Friday, August 11, the service received information from operators “related to the implementation of the department’s warnings.” “Including requests to familiarize yourself with the analytical report based on the results of the market analysis. All materials are received with the stamp “for official use”, so they are not subject to disclosure,” he said. The FAS representative refused to say whether any of the “four” reported on the abolition of the markup, as well as other details.

According to two RBC sources close to the Quartet operators, in letters sent to the FAS, MTS, MegaFon, VimpelCom and T2 RTK Holding ask the department to clarify the essence of the order. “It is unclear what tariff operators will have to apply to a subscriber in intranet roaming - the one that is valid in his home region, or the one that is valid in the region where the subscriber is roaming. At what rates, local or long distance communication, subscribers will call to their home region, while others will call within their region of residence,” explains one of RBC’s interlocutors.

According to him, if it is decided that the subscriber will have to communicate in roaming at the tariffs that apply in the region where he arrived, and if these tariffs turn out to be lower than those that apply in his home region, it will be easier for the subscriber to buy a new SIM -map. “The question arises of how to combat fraud (fraud, unauthorized actions in the communication network. — RBC). In the end, all operators will equalize tariffs across the country,” says RBC’s source in one of the four operators. According to him, the operators also turned to the FAS with a request to increase the deadline for complying with the order.

MTS representative Dmitry Solodovnikov said that the company “is in dialogue with the FAS,” but refused to disclose its details. Representatives of MegaFon, VimpelCom and T2 RTK Holding also declined to make official comments. MegaFon representative Yulia Dorokhina earlier said that it is impossible to change about 3 thousand tariff plans throughout the country within the period determined by the department. According to her, the operator’s IT services will take “months, maybe even years” to make changes.

At the same time, the FAS representative stated that the deadlines could be extended. To do this, operators must submit a petition to the department justifying this need.

Head of Communications Regulation Department and information technologies FAS Elena Zaeva previously said that if operators do not eliminate violations by the deadline, the service will initiate a case for violation of antimonopoly legislation. After this, a commission must be created and up to six months are allotted to consider the case. At the same time, the FAS has the right to use such a tool as transferring unjustifiably received income to the federal budget, Zaeva noted.

MTS, MegaFon, VimpelCom and T2 RTK Holding do not disclose how much they earn in intranet roaming. The general director of TMT Consulting, Konstantin Ankilov, estimated the Quartet’s revenue from roaming in Russia in 2016 at approximately 35 billion rubles. This is 4% of the total income of these companies.

Date: 21 Feb 2018

Attention!. Read the latest information at the link.

The FAS keeps asking and asking mobile operators to remove roaming, but they keep resisting and resisting. Has MTS finally canceled roaming in Russia or not? Let's figure it out.

FAS and Roaming

First you need to understand what roaming is. Intranet roaming is a communication and data service provided by a mobile operator outside the “home region” in the network of this operator. Your home region is considered to be the region of Russia in which you purchased and issued your SIM card. Tariffs for mobile communications and data services outside your home region may differ from tariffs in your home region and, most often, this is the case.

The FAS has been trying for many months to “convince” telecom operators that intranet roaming is a relic of the past and needs to be abolished. But mobile operators are reluctant, because if roaming is completely cancelled, they could lose a lot of money. By the way, MTS changed the conditions national roaming(Crimea, etc.). You can read about this.

What did MTS do? By at least There are no statements about the cancellation of roaming this time, and this indicates two things: MTS did not lie in the title, roaming has not been cancelled. But let's figure out what changes await us.

Video on the topic

On our YouTube channel you can watch a video version of this news

Changes from February 28 and March 14, 2018

From February 28, 2018, a number of tariff plans (including archived ones) will have a new tariff for minutes, SMS and mobile internet outside the home region in the MTS network (the same intranet roaming). MTS promises price reductions from two to ten times.

Based on the news, it can be noted that the changes will affect only the tariff plans "", "", "", "", and "". Extremely modest, to be honest. Anyway…

Changes in roaming conditions for “Smart”, “Smart Unlimited”, “My Unlimited”

From February 28, 2018 on tariffs Smart, Smart 052013, Smart 102014, Smart Unlimited 032017 and My Unlimited, the paid option for intranet roaming is cancelled. The one that was 15 rubles a day. Now you can use packages of minutes, SMS and Internet in your home region for free.

On the one hand, the news is certainly good. On the other hand, for such a description of a service with a footnote, MTS should have been fined long ago and forced to change the description. The tariff is valid throughout Russia, but please pay for it. It's good that this was removed altogether...

The package of minutes will be spent on MTS Russia numbers, as well as on numbers in the region of your stay. If the package of minutes runs out, calls to MTS Russia numbers will remain free.

Any incoming calls from the region of your stay are 0 rubles per minute, but other incoming calls are 5.5 rubles per minute. But this is not great at all. Especially considering that All new MTS tariffs included free incoming calls even in roaming! And what is this “like in your home region”? After all, at home you don’t pay for incoming messages from other regions of Russia? It is in such details that the essence of the abolition of roaming should lie! But no, alas. If you receive a call from your home region to the region where you are staying, then please pay 5.5 rubles per minute of an incoming call. Not cool, MTS!

If the package includes long-distance outgoing calls to numbers of other operators, then they will be spent outside the home region. In this case, if you go on a trip to Russia, your home region ceases to be your home region - now calls to this region are considered long-distance. If long-distance calls to numbers of other operators are not included in the package of minutes, then a minute will cost 5.5 rubles.

SMS to numbers in the region of your stay will be consumed from the package of minutes.

The services “All Russia SMART” and “Everywhere Like Home SMART” will no longer be paid for on these tariff plans, and payment for communications will be made according to new conditions. Is this healthy? Yes, so-so, to be honest. The fact is that with a service, for example, “Everywhere at home,” you could really be at home everywhere, but now it turns out that you will be at home only in the region where you are staying. And even then, it’s not quite “like home” (hello, paid incoming calls). Nothing is said about the “Everywhere at home” service (without SMART), so we will assume that it will still be available on these tariff plans.

Changes in roaming conditions for “Super MTS” or “My Friend”

“My friend” is the same as “Super MTS”, only you are given a SIM card as a gift. You can read about the “My Friend” tariff.

From March 14, 2018, there will be changes to the conditions of intranet roaming on the tariffs of the “Super MTS” and “My Friend” lines.

Incoming calls from numbers in your region of residence are free (instead of 10.9 rubles per minute). Good news! Incoming calls from numbers in your home region and other regions of Russia - 5.5 rubles per minute ("instead of 10.9 rubles per minute" - it is written in the official MTS news, but this only applies to very old tariffs, because new incoming calls were free!)

Outgoing calls to any numbers in the region of residence - according to the conditions of the home region (instead of 14 rubles per minute), outgoing to numbers of operators in the home region and MTS of Russia - 5.5 rubles per minute (instead of 10.9 rubles per minute), outgoing to numbers of operators other operators in other regions of Russia - 5.5 rubles per minute (instead of 14 rubles per minute).

SMS to numbers in the region of your stay - 1.95 rubles (place 3.95 rubles), SMS to other numbers in Russia - 2.95 rubles (instead of 3.95 rubles).

Also, for a whole bunch of options, money will no longer be withdrawn, and the conditions will be new. That is, these options will not work in these tariffs.

The “Bit” and “MiniBit” options will work when traveling around Russia at home without any additional payments or additional connections.

And again for old times...

MTS seems to have lowered prices, removed fees for some dubious services (15 rubles per day on Smart phones), but at the same time, for many subscribers, the need to connect to roaming services will not go away, which allows you to feel “at home” when traveling around Russia, since incoming from your home region will become paid.

And if you need such calls to be free, and calls to all numbers mobile operators Russia cost you 3 rubles per minute, then you need to connect a new additional option“Russia feels like home everywhere.” Option Description: .

A service will also be offered for the “Smart”, “Smart Unlimited”, “My Unlimited” - “Home Package Russia” tariffs. This option will allow you to receive all incoming calls for free, and calls and SMS to your home region will be spent from the packages. Option Description: .

And what happens in the end? If you want to be “like at home”, then you need to connect additional paid options? What is this cancellation of roaming? Yes, prices have dropped, but this is only a tiny step towards cancellation. Let's see what the FAS says...