The seller asks for a PayPal account to return the money. AliExpress seller wants to return money to PayPal: beware, scammers! When is it necessary to open a dispute?

Before returning money from Aliexpress via PayP al, you need to clarify the return procedure. The problem is that this payment system practically not used on Aliexpress. And if instead of the seller you get a scammer, then returning funds in this way is a very risky business.

In order to figure out how to find out your PayPal account, you need to find out what exactly it is and how to use it. PayPal is a payment system used in more than 160 countries around the world. Most often, such an account is created by those who prefer to make purchases on the Internet, including on Aliexpress.

To register in the system, the user will only need a bank card with a certain amount in the account and an email. Before registering here, you need to top up your account, at least by a few dollars. Concerning Email, then the address must end in “.com”. Gmail will also work.

Important! It is email that is used as a PayPal account for transferring funds.

The system imposes certain requirements on bank cards used by account holders:

    The card type must be Visa, MasterCard or higher.

    Bank – Sberbank of the Russian Federation.

    Currency – dollars or rubles. Conversion in the system is very simple, so there will be no problems.

As for personal data, you must fill out the form provided. This is your full name, passport details, SNILS, residential address (including zip code), etc. This rule also applies to bank card information. To confirm the card you will need a minimum amount in your account.

The user needs to go to the appropriate section and find the “Bank card confirmation” tab. After clicking “Continue”, the specified amount will be debited from the account. A receipt with the appropriate code will also be provided. It must be entered in a special window to confirm the card. Once the account is created, the user will be able to make online purchases and conduct other financial transactions.

How to get money to your PayPal account

A user's PayPal account is an email account. And if you need the seller to return the money using this particular payment system, then he needs to provide his email. When the money is returned, a letter with appropriate instructions will be sent to the recipient's email. And to return them, you need to use these instructions.

On this moment The Aliexpress website does not cooperate with the PayPal payment system. Therefore, it is now impossible to open an account and buy necessary goods directly with its help. Despite this, many users still have PayPal accounts on Aliexpress, so refunds are more relevant than ever for them.

The parties to a transaction often agree to pay for the goods or return the money using PayPel. But in this case, it is impossible to verify the actions of the sender of funds. The Aliexpress website does not act as a guarantor of the transaction and does not bear any responsibility.

Should I agree to return money from Aliexpress to my PayPal account?

Before agreeing to a final refund, you need to know the order protection time frame. If this period has not yet expired, you can open a so-called dispute and demand a trial. Most likely, the seller will begin to ask not to resort to such measures, promising to make a return as quickly as possible.

The injured party has no choice only if the protection period has expired and a dispute cannot be opened.

And then the seller has no reason to return the money. That is, the user risks quite seriously, since he has no other methods of influencing the seller. As for the protection period, it is 180 days. During this period, the affected buyer can request a refund through the system.

Despite the fact that you can no longer use PayPal on the site, certain financial disputes still arise. Most often, conflicts arise due to goods not received by the buyer or defective goods. In this case, the seller tries to avoid litigation, so he assures that he will return the money.

Refunds are made through PayPal, that is, there are no guarantees of getting your money back. However, many buyers agree to provide payment details and close the dispute on the site. This is what sellers take advantage of. After transferring the funds, they reopen the dispute and demand a refund from the buyer.

The fact is that the system allows for several types of calculations:

    Payment for goods.

    Exchange Money between physical persons.

And the fraudster opens a dispute on the basis that he is the buyer and the recipient is the seller. It is almost impossible to prove otherwise, since the site administration will not understand the nuances of the transaction. And yesterday’s seller, suddenly becoming a buyer, will fall under the appropriate protection program.

Then he will have 180 days to formally contact the administration for a refund. What should a deceived user do? The easiest way is to return the money, taking screenshots of all transactions. And then you need to contact the site administration again and open a dispute.

Therefore, look very carefully at the status of the money transfer. If this is payment for goods, then after 40 days you will have to return the money. Some scammers often indicate a non-existent order number and other data. Such payment must be refused. If fraud has already occurred, then the site administration in 99% of cases debits money from the account of the offender (in this case, the victim).

To get your money back on Aliexpress in case of fraud, you will have to try hard. It is advisable that the administration participate in the dispute. And since the PayPal site does not conduct any business, you need to use other payment systems. If the seller insists on returning using PayPal, then you can write that the buyer does not have such an account.

When it is possible to open a dispute, this must be done. Then the seller will have to return the entire amount forcibly. But again, you need to monitor the transfer so as not to end up as a fraudulent seller. You can only take risks when the deadline for opening a dispute has expired and there is no other way out.

Of course, not all sellers on Aliexpress are scammers. It is not uncommon to meet those who truly take a responsible approach to their work and value their reputation. And, naturally, it does not use such schemes for illegal enrichment at the expense of other users.

Becoming a PayPal account owner is very easy, as registration only takes a few minutes. But using this payment system requires compliance with certain rules:

    You cannot transfer any data from your account in the system to third parties.

    When using PayPal, you should only visit trusted official sites. You also need to pay attention to the presence of a secure protocol (HTTPS://).

    It is better if the user accesses the site from only one computer, laptop, etc. Then the IP address will remain unchanged, and the account owner will not have problems with the security service. If it changes constantly, the person’s personal account may be blocked, and the owner may be required to confirm his identity.

    There is no need to use instant credit cards, as account details can be used by fraudsters. Such cards are often offered to users on the Internet.

    To transfer and receive funds, an email is sufficient.

    When making purchases on Aliexpress, you must use only those payment systems with which this site works. These are WebMoney, Qiwi, Yandex.Money, etc. If PayPal is used, then only by agreement of the parties. The site does not bear any responsibility for this.

In order to avoid becoming a victim of scammers, you need to choose only trusted sellers. But if the other party has not fulfilled its terms of the deal, then you will have to contact the site administration. It is better to have the funds returned after a dispute than not received at all.

When placing an order on Aliexpress, the buyer is sometimes faced with the need to return funds. Such an operation occurs through a dispute that is made on the trading platform. But sometimes a slightly different method of making a return is offered, and for this, the seller from Aliexpress asks for a PayPal account to return the money.

Should I agree to return money from Aliexpress to my PayPal account?

It is not recommended to agree to return money via PayPal. For this, there is a “Dispute” service that you should use. If necessary, you need to open it, and if it is already open, begin actions to return the finances.

You can agree to withdraw money through Pay Pal only if the time for the dispute has expired and the seller offers this option as a way out of the situation. Although there is one more nuance here: if the protection period on the platform has come to an end, it is no longer possible to return the money.

Why don't you need to agree to a refund via PayPal?

The seller often uses offers to return funds to PayPal to stall for time. This is done for the purpose of obtaining good review from the client, or the consultant hopes for erroneous user actions.

Sometimes there are situations when the seller returns funds to the client. And in such a situation you need to be vigilant. This is due to the fact that in the PayPal payment system there are two types of transfers:

  1. A payment that can be made for certain services and products.
  2. Translation intended for a friend or loved one.

The payment system provides client protection. Its duration is 180 days. It is more practical for the buyer than for the seller.

A PayPal system client who wants to carry out an operation through this payment transaction should take these points into account. Since the protection is long-term, the seller can issue a refund, but conduct it as payment for the goods. And after a certain period of time, open a dispute and demand the money back.

How to find out your PayPal account for a refund on Aliexpress?

To find out the balance of the PayPal payment system, you need to have an idea about it. This system payments is the most common and has millions of customers around the world. The Paypal account is the user's email. To process a transfer, the client just needs to provide the address email box. Further work is carried out by the seller. You should pay attention to this nuance: the end of the email must be “.com”.

In the process of creating a personal account, a plastic card is attached to the mail. Any operation requires confirmation; in the case of PayPal, it is paid. Therefore, during registration actions, a certain amount of money must be present on the card balance. And when the account is already opened, the written-off finances are returned to the balance again.

Working with PayPal requires compliance with certain rules:

  1. Account details are strictly prohibited from being disclosed.
  2. The payment platform should be used only on trusted sites.
  3. To avoid blocking and confirmation of identification, it is advisable to log into your PayPal account from one computer.
  4. IN personal account It is not recommended to use instant plastic cards - they are an easy target for attackers.

What PayPal information must be sent to the seller to receive a refund?

If the seller receives an offer to return money through the PayPal payment system, then the client must provide him only with an email address. In case of a request additional information Problematic situations may arise and the user risks losing funds. Because such demands can only be made by scammers.

The client should be aware that if unnecessary data is provided, the payment system and trading platform are not responsible for the actions of the buyer, even if the initiator was the seller.

Before making a transfer, the client is advised to find out whether the monetary transaction is possible. This is due to the fact that such a service is not provided in all cities and countries. Which localities do not support the service can be found on the company’s official website. Registration of a personal account will be completed without difficulties, but transferring savings will not be possible in such CIS countries as Belarus, Ukraine, Kazakhstan.

Refund via PayPal on Aliexpress: the essence

Currently, the trading platform does not communicate with the payment system in question. To confirm this, go to official page platform, you should go down and click on the inscription “Trust us”. All systems through which you can make a transfer will be displayed here.

The PayPal payment system is an independent unit that provides its own rules, arbitration, and account for performing actions.

If a client opens a dispute, and the seller asks to close it and argues with all sorts of reasons related to the rating, long waits, interruptions in mail service, you can be sure that the money will not be returned. The reason for non-return of funds may also be convincing requests from the seller to transfer funds directly to PayPal.

How long should I wait for a refund from Aliexpress to PayPal?

The Aliexpress system has established one important financial rule - funds that are awaiting return are transferred only to the balance from which they were withdrawn. If the goods were paid directly from a bank card, you can not count on a refund.

The deadlines for receiving funds for payment products are as follows:

  1. Visa, MasterCard, Maestro – from three to five working days.
  2. WebMoney, QiWi – from seven to ten working days.
  3. Transfers: bank and Western Union – 7 – 10 days.

What to do if the return from Aliexpress to PayPal takes too long?

If the dispute operation has already been completed, but the finances have not been credited to the balance sheet, what should you do in this case? First you need to decide at what stage the funds are.

To find out, in your personal account you should follow the “My orders” link and find the product for which the dispute was made. The inscription “Stages of return” will appear next to the product. After clicking on the tab, three stages will appear:

  1. Return approved.
  2. Processing of funds.
  3. Return completed.

If the indicated line is not filled, there is no reason to worry. It is recommended to check the cards that may have been used to pay for the goods. If there is no money on the supposed cards, the AliPay settings are checked. The setting is automatically set here when, in the event of a return of funds, they go to this balance. Therefore, the buyer does not need to panic, but use the funds to pay for another product.

How to protect yourself from fraudulent activities?

If a person is faced with such a situation for the first time, it is necessary to know the nuances that will help not fall into the hands of scammers:

  1. The seller gets in touch and sends regularly emails, in which it explains that the product is of poor quality or simply did not reach its destination. If the buyer trusts the seller, he requests a PayPal account and assures that he will send the finances.
  2. When opening a dispute, the seller offers to close the transaction and return the funds directly. Sometimes clients buy into this trick and send an e-mail in the hope of getting their money back.

In any of these options, the client will not receive the funds back. And in order not to become a victim of such an operation, you should be vigilant and attentive.

Conclusion

The buyer is given the opportunity to return the funds paid for the goods not received by opening a dispute. But the client should know the nuances of returning so as not to become a ruse for fraudulent activities. Under no circumstances should you provide extraneous information about accounts so that user deposits are not withdrawn from them.

The PayPal service is an international system that operates in 190 countries and provides protection for customer savings. With its help, users can pay for services, order goods, transfer money, and receive transfers. Each transaction is controlled by the service. Most often, users are interested in PayPal how to return PayPal money to the card. This opportunity is provided to each account owner.

Return Features

There are several ways to get your money back through PayPal. The simplest is to cancel the transaction. However, such an operation is only possible for transfers that are not confirmed by the recipient. If the transaction has been completed and the payment has received the “Completed” status, it will not be possible to return the funds to the card.

Communication with the supplier of goods or services can also bring results. Sellers often make concessions to customers and make partial refunds. Typically, this option is relevant when damage is detected on the received product.

Most effective method in PayPal, how to return money - opening a dispute. It is necessary to start a dispute if a compromise has not been reached between the parties. To create a dispute, you need not only a good reason, but also evidence of correctness. If a user opens many groundless disputes, the system may consider this to be fraud and block the profile.

When is it necessary to open a dispute?

It is recommended to start the process 43-44 days after ordering the products. This time is quite enough to provide services or deliver goods. Maximum term The time limit for creating a claim with PayPal is 180 days, after which the option becomes unavailable. If the product was ordered via eBay, you can create an additional dispute on the marketplace.

Reasons for the process:

  1. The ordered products have not been received. The supplier is responsible for the dispatch and timely arrival of the goods. To confirm the integrity of the transaction, a track number is provided that allows you to track the movement of the shipment. If the product does not arrive within the allotted time and the code does not work, the customer can request a full refund.
  2. The purchased product is damaged. Finding defects on the ordered product is a reason to claim cashback from PayPal. The supplier is responsible for the integrity of the products during transportation. In this case, the client may demand compensation from 20 to 80% of the total cost.
  3. Differences found. The characteristics of the shipped and ordered product must match. If the color, configuration or parameters of the received product are different, you can request cashback. Depending on the differences, an amount is set, usually 10-50% of the price.
  4. The service is not fully provided.

It is important to remember that the amount of compensation required for the goods received should not exceed 80%. A full refund is possible only when the order is returned. Shipping costs are paid by the buyer and will not be refunded.

What you will need

Stages of creating a proceeding:

  1. Login to your account.
  2. Go to the “My Account” section.
  3. Enter the “Operation History” tab. The required payment is selected from the list of transfers, and the “Details” button is pressed at the bottom of the transfer.
  4. Indication of the type of problem. The service client is asked to open a dispute or deal with an unauthorized transfer.
  5. Choosing the cause of the process. Only two points are offered: the product was not received, the product does not correspond to the description. For defective and damaged products, the second option is selected.
  6. Filling out the form. The number of fields depends on the identified reason. The client must indicate the amount of compensation, add correspondence, photo and video evidence, select a product section, and write a message to the supplier. Pictures and recordings must be added in the form of links to hosting sites. All correspondence is conducted in English.
  7. Transaction confirmation.

After the proceedings are created, information about the dispute is sent to the client’s email and the end date of the process is reported. 20 days are allocated for the dispute. If a compromise is not found within the allotted time, escalation is carried out.

Transfer to "Claim"

If the seller refuses to return the money to the bank card, the system is involved in the proceedings. For escalation, all material must be prepared; evidence is added only once.

To attract the service you need:

  1. Log in to your user profile.
  2. Go to the “Problem Resolution Center” tab.
  3. Select the required dispute.
  4. Click on the “Escalate Dispute” button.

Possible outcomes of the proceedings

The arbitration, when considering evidence, determines the validity of the required monetary compensation. It should be remembered that payment system employees can take the side of the supplier. A similar decision is made if there is a lack of material or the request is unfounded.

Possible results:

  1. Full refund to the card. Such compensation is established if the order is not received by the buyer. The track number is checked and delivery conditions are studied.
  2. Partial return. The solution is relevant for defective products that do not correspond to the description. A full refund is provided if the recipient provides the tracking number of the package sent back. The arbitration may change the payout amount.
  3. Refusal of reimbursement. The seller also provides evidence. If his material turns out to be convincing and confirms the unfoundedness of the buyer’s demands, the dispute is closed. If the client who opened a dispute ignores the merchant’s messages, refuses to provide photographs, etc., the dispute is resolved in favor of the supplier.

Thus, the payment service protects both sides of the transaction. Fraud attempts are quickly detected and stopped.

Reimbursement for “Not Completed” status

Money frozen in the recipient's account can be returned without creating a dispute. awarded to transactions that have not yet been confirmed. Typically, funds are credited to the account after the service is provided or the product is shipped.

To return funds to your card you must:

  1. Log in to your personal profile.
  2. Click on the “Payment History” tab.
  3. Select an incomplete transaction.
  4. Go to the “Order Status/Action” section. The item is located in detailed information about the transfer.
  5. Click “Cancel”. The button is located next to the transfer amount.

If the operation status has changed to “Completed,” funds can only be returned through a dispute.

Refund terms

Money received as compensation or when canceling a transaction is transferred to a bank card linked to the payment service. The transfer arrives 3-7 days after the return is completed. However, it may take longer for funds to arrive. The timing depends on the bank used by the client. PayPal is not involved in the transaction and cannot expedite the transfer.

You can learn how and when to open a refund dispute correctly from the video below.

Everyone who deals with Aliexpress has many opportunities. And one of the most important opportunities is a refund. After all, it is not an exception that the product does not correspond to the description, or some other circumstances that will force the customer to return the money. When the seller returns the money, there are questions that would be fair to ask: where is the money sent, possible problems at the same time, the period within which the client will receive the promised money. In general, in order to navigate these issues, you need to have some knowledge that will help you, feel confident when such situations arise.

Where is the money sent?

It happens that a person orders a product that he probably really needs, but at least if he ordered it. And the wait, which takes a lot of time, is not justified, because the product does not correspond to the description, the person has to open a dispute in order to at least get the money back. And here there are many pitfalls. First, we need to clarify what a dispute is, because many people have heard about it in rather vague terms. Every purchase made on aliexpress has certain protections. This protects the rights of the buyer; if something does not go as planned (for example, the parcel takes longer than the appointed time, or the product arrived with a certain defect), then the buyer can open a dispute in order to get his money back. In order for you to open a dispute, you need to go to the link that will be in your order and click the button called “Open a dispute”. There you need to indicate the reason, a list will be displayed and select the one that matches your description. Then you will put forward your proposals for resolving the dispute, which you will indicate there. Indicate whether the item will be returned to the seller or whether you will keep it.

Only after going through this entire procedure will you get your money back. Buyers often wonder, where do they return their money? Often with Aliexpress, the seller wants to return the money to PayPal and asks for the client’s account to transfer the finances there, and despite the whole situation, he begs to close the dispute, they say, I’ll transfer the money to you, but my store has a reputation that cannot be ruined. Some clients do this out of the goodness of their hearts, but this service does not work in all countries, so even if he wants to return your money, he simply cannot do it, so be very careful. After all, it will be impossible to prove anything later. The easiest way is not to close the dispute, wait for a refund. But you can only hope for the service described above if you are a resident of Russia. It is worth remembering that all negotiations must be conducted at the level of the system that complies with the rules of this online store, this is a guarantee of return. The most likely and convenient way to get your money back is to return it to where you sent it from, but it is possible to send it to PayPal or Qiwi, which is beyond the scope of the dispute. All this can be settled directly during negotiations with the seller. If you come across an honest seller, then everything will go very easily and naturally. In general, it all depends on the seller and on your vigilance and knowledge.

What are the refund deadlines?

Another question is very often asked by clients who demand a refund and have already agreed on where to return them. Let us remind you that the money will be returned to you if there is a positive response to your dispute. Generally the return time is within ten or fifteen business days. It all depends on the method you used to pay for your purchase on this site. In general, you can pay for your purchase in many ways, both on Yandex and in cash at communication stores, which are located in almost every city. If you made a payment via Webmoney or Qiwi, then the money will be returned to you much faster - about three or five business days. If your money is not returned within the specified time frame, then you need to contact the support of the payment system and ask the reasons for the delay in funds and the time at which payment will be made. In order to see whether money has been sent to your account, you need to go to your page and look in the finances section. If you saw the date and amount of money there, then most likely the payment to your account has already been made. If you paid for the goods using a card that is no longer in working order, then it will simply not be possible to change the data in order for the money to be returned to you unless you contact your bank. It just happens that the card is already blocked, then they go to a special account and wait in the wings, maybe the card was reissued, then the whole procedure happens automatically. It also happens that after the return, your money hangs on Alipay and you cannot withdraw it. Alipay is a system that makes payments exclusively for services such as Aliexpress and Alibaba. It stands alongside other payment systems and is quite popular. With this system you can pay for your purchases made on Aliexpress. It has many advantages. But it also happens that I send you money to this account, but you cannot withdraw it. Then you need to log into your profile and if you are allowed to receive transfers about this application, click cancel and you will see the information and be able to navigate.

What problems may arise when returning money?

Another very important issue that requires immediate discussion, because better problem prevent rather than resolve those that have already arisen during an incorrectly organized procedure. First you need to figure out how to make a request in order to return the money. In order to avoid all kinds of problems, you need to figure out how to make a request from the very beginning. So, the simplest solution is open dialogue with your seller. It should be noted that most sellers make contact openly, because they value the reputation of their store. At the same time, agreeing on a refund is not difficult. You need to open a dispute. How to open a dispute was written above. But it happens that the dispute is over, everything seems to have been resolved, but the money is not returned. When this type of situation arises, you just need to check the dates. And sometimes the following scenario is possible: the seller simply does not respond, and the dispute develops into the “completed” status. So what should we do then? Often, customers think that their money will never be returned to them, but this is a mistaken opinion, because if you open a dispute and win it, then you will definitely receive the money, because in this case the store returns it to you, and its reputation is very important to it. When a status is displayed indicating that the return of money is completed, this means that in theory you should have received the funds. But often the owner of the funds does not find them after such a status. Keep in mind that this status indicates that the online store has done everything in its power to ensure that the money is returned to you as quickly as possible and remittance. This means that the question remains with the bank. In any case, the easiest and most correct way is to wait ten or fifteen business days after your return is assigned this status, and most likely you will get your money back. But if even after this time you have not received them, then contact your bank or e-wallet service. Sometimes a question is asked about the fact that the amount that is returned is less than the amount for which the order was made. So, in general, this procedure is free for buyers, but an additional amount may be charged if you need to exchange currency; a commission may be charged for each transaction, but this depends solely on the bank or payment system. Also, the amount may depend on the rate at which the currency is exchanged. You can obtain information on this issue from your bank or electronic system that serves you. Aliexpress cannot speed up the refund process; the standard procedure and deadlines established by the site always apply. Another question that arises is whether it is possible to transfer money that they want to return to a new order. The answer to this question is categorical. It’s impossible, because the money is returned automatically and there is no way to transfer money to another order. And your funds cannot be transferred to a new card either. You may really want this, but no matter how much you want, it is simply impossible.

Modern technologies have made great strides forward. Now, in order to make a purchase, you can simply use the Internet. The World Wide Web already has its own “marketing giants,” and online shopping enthusiasts are well acquainted with the rules and nuances of this procedure.

Such people have probably heard about the existence of one of the largest online stores in the world - Aliexpress. Incredible low prices, many promotions and an amazing assortment - this is how the site has earned the attention of millions of customers. Increasingly, users are asking the question: Paypal account - what is it on Aliexpress? This is what we have to deal with in this publication.

What is a Paypal account?

Customers of online stores around the world know about in various ways payment for goods. For the countries of the post-Soviet space, the Webmoney payment system has become an excellent resource. But Paypal appears most often on the world stage. Using this online system, you can easily pay for purchases or receive/send funds.

Why not pay by card directly? Firstly, Paypal is good for paying in foreign stores, where with regular by bank card difficulties may arise. It’s not even worth talking about such advantages as the speed and ease of the procedure, it goes without saying. But the main “trump card” is the safety of your funds. You don’t always want to give your card details to every store in a row and expose yourself to financial danger. This system will protect you from this.

What else I would like to say: Paypal does not use any internal currency, as often happens with other well-known payment systems. Therefore, you see your money as it is. The Paypal registration procedure is quite simple and will not take you more than 5 minutes. One of the nuances is that when linking a card, there must be at least a few dollars on it, otherwise the system may refuse you to carry out this procedure.

Paypal and Aliexpress

Paypal is an independent payment system. It has its own rules, personal arbitration, a protected area for transactions and unique accounts. The policy of the system simply did not allow the Aliexpress website to fulfill its duties in regulating transactions between the seller and the buyer.

Therefore, Aliexpress refused to cooperate with this resource a long time ago. Therefore, questions like “how to find out a Paypal account on Aliexpress?” no longer cause much interest and are quite rare. These two systems work on their own and have virtually no points of contact. The only exception is refunds from Aliexpress to Paypal. How does this usually happen?

Sellers on Aliexpress and refunds on Paypal

Anyone who is familiar with the policy of the Aliexpress online store knows about buyer protection. Let's say you made an order and paid for it. From the moment the seller dispatches your item, purchase protection time begins. During this entire time, you can open a dispute with the seller. As a rule, this happens in several cases: the product arrived, but it does not correspond to the description or photographs, it is old or did not arrive at all.

The first may include the presence of a defect or malfunction. In these cases, the seller undertakes to refund you part of the money for the product or return the money in full. This is established by the site rules. If they are not followed, the seller may lose his job or, at a minimum, lose his reputation.

Cunning and deceitful sellers have come up with a loophole for themselves - they promise to return your money to your Paypal account in a dispute. What does it mean for Aliexpress to agree to such a deal? In most cases, you will simply lose money and lose the goods. Why shouldn't you agree to such an adventure?

on Aliexpress?

Having opened a dispute, you may well see requests from the seller to close it. has a bad effect on his reputation or the store may be closed. In return, he offers you to return the money to your Paypal account. What is it on Aliexpress? There are many good reasons to refuse the seller such a request.

First, please note that not all residents of the CIS countries can receive direct transfers. This feature is only available to residents of Russia. So, if you are residents of Belarus, Ukraine or, for example, Kazakhstan, it is physically impossible to return your money to Paypal. But despite this, self-confident sellers will guarantee you payment. Inexperienced buyers even deliberately create Accounts to Paypal, confident that they will receive their money.

Secondly, any thinking person will immediately understand that there is something unclean in this venture. After all, Aliexpress's policy establishes certain rules and its own refund system. And if you are offered to bypass such a scheme, there is a priori a catch. The seller's goal in this case is not to pay you the funds and force you to close the dispute.

If the protection time has not yet expired, the dispute can be opened several times. But if this time has already come to an end (by the way, it can also be increased by writing to the seller about it) and you close the dispute - wait for response silence. Of course, an honest seller (of which few) can return your funds to Paypal, but this will depend on his personal desire. No one and nothing obliges him to return your money, because the dispute is closed and the protection has expired. The seller got his way.

Refund when protection time has not expired

If the protection has not yet expired, the seller understands that nothing prevents the buyer from closing the dispute once from opening it again if he does not receive his money on Paypal. In this option, none of the sellers will take risks, because in this way he can pay double the price of the goods: one to you on Paypal, and the other through the protection program.

Let's explain in more detail. Let's say there is still protection time, but the seller in good faith refunded the cost of the goods on Paypal, and you closed the dispute. Next, you open a dispute again and Aliexpress itself obliges the seller to return the funds to you. As a result, you can receive the product for free and also receive a cash bonus in the amount of another value. What seller would do this? The answer suggests itself, and therefore there is no reason to believe in a miraculous return to Paypal.

Transfer and payment via Paypal

Let's figure out what a transfer and payment to a Paypal account is. What is this on Aliexpress and how does it relate to refunds? The fact is that on Paypal a transfer and a payment are two completely different things.

There is probably no need to explain to anyone what a simple translation is. But the payment is carried out as a payment for a specific product or service, and to regulate these issues, Paypal has its own buyer protection. That is, if money was sent to you as payment, but you are the seller.

How sellers from Aliexpress use this: they promise to return your money to Paypal, return it as payment, you see the money in your account, rejoice at the fairness of the transaction, and close the dispute. After 40 days, the Paypal protection program obliges you to return the money you received as payment if the buyer opens a dispute (remember that in this case the seller is you, and the Aliexpress seller is the buyer).

Thus, the money is returned to the seller, and you are left with nothing. So if you agree to payment via Paypal, be careful that it is a transfer. If you see a payment received, feel free to reject it and continue the usual dispute on Aliexpress.

In what case can you agree to pay via Paypal?

Is it still possible to agree to payment via Aliexpress? Despite all the prejudices and the fact that most sellers on Ali are still not conscientious, you can still find honest people.

Such sellers may offer you to send money to Paypal even after the protection period has expired and the dispute has been closed. Only in this option can you agree to the payment of funds to your Paypal account. What is this on Aliexpress? This is the concern of sellers who value their reputation and treat each of their clients with care.

This is the only way you don’t risk anything, because this is your last chance to receive any funds from the seller at all. But, as you understand, such cases are really few and far between, and meeting an honest and sympathetic person is very rare.

In conclusion

We hope that we have given a comprehensive answer to the question about a Paypal account and what it is. Aliexpress always takes care of its customers, and try not to fall for the tricks of scammers.