Megafon tariff plans are all inclusive. How do options work in other regions? Monthly fee write-off

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in Home region, on whose territory the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the person you are interested in mobile number in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works when positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected. To do this, go to your Personal Account and in the “Services” section, select Services and options.
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “ Mobile network» (name may vary depending on device).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. Latest versions software You can download it for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On home page In your personal account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Phones emergency services:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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Of course, no one likes to pay for a service that, in fact, is not particularly needed. This nuisance is especially acute when such transactions take place without your knowledge, since information about additional paid services, as a rule, is not provided. And when an unreasonably high amount suddenly comes out of your phone account, for example, for using the Internet, then subscription from just an inconvenient phenomenon becomes downright a disaster that must be urgently eliminated. Any response on this topic sounds very gloomy. Here we will look at how disabling subscriptions from Megafon works and whether this operation is feasible through your Personal Area user.

Disabling subscriptions on Megafon

The first task we face is checking subscriptions on Megafon. Withdrawal of large amounts from personal account- this is always a reason to worry about what kind of expensive service on Megafon you subscribed to on your number, without knowing it. And there are several ways to find out information. Let’s look at them in more detail, because each review on this topic speaks volumes:

Information about each paid service can be obtained from your phone by calling *105#. By pressing key 1 you go to the account, from which key 4 takes you to the services section. In the same place, by pressing key 2 you can get a list of services that are available for deactivation, and by pressing key 3 you can get information about all subscriptions that operate in this moment. Subsequently, an SMS message will be sent to your number with information about the commands to disable subscriptions on Megafon.
Via the Internet on the website in your personal account in the services and options section, you can familiarize yourself with each service that is connected to your number. In addition, you can also refuse paid subscriptions on Megafon.
There is also another way to disable subscriptions on Megafon from your phone, which you can learn about from the review. To do this, you need to go to the website from your phone. You must enter with mobile Internet(it is very important!). Here you can also familiarize yourself with each connected service and figure out how to get rid of subscriptions on Megafon.

Ban on paid subscriptions on Megafon

To protect yourself from every service that will withdraw money from your personal account, you can ban subscriptions on Megafon. In this way, you will protect yourself and your account from repetition of such situations in the future, which will give you the opportunity to freely access the Internet from your phone without the risk of losing all the money from your account, for example, while using your personal account or writing a review:

Creation of a separate personal account to pay for services related to content. Unfortunately, this cannot be done from your personal account or from your phone, but only in the operator’s office, but in this case the service will not be connected to you by accident and banning mobile subscriptions on Megafon will give you the opportunity not to worry about your personal account and then leave an angry review .
The “Stop Content” service on Megafon will ban SMS and calls to paid short number. Likewise, your phone and your account will be insured against such troubles. In addition, for this method of unsubscribing, you just need to enter the combination on your phone, or, using the Internet, through your personal account. This is effective protection against subscriptions on Megafon.

When Megafon connects a service to a number that you did not order at all, and which does not allow you to access the Internet to obtain information, you can also use the command to unsubscribe from Megafon. To do this, knowing the subscription codes on Megafon, you should send the word STOP with the code to number 5051. After completing this simple operation, it is recommended to write a review to clarify the information to other users who are faced with the same problem.

For convenience, we post video instructions:

Have you noticed that funds are being debited from your account for unknown reasons? Check and disable unnecessary services. It happens that the subscriber does not know that any paid service has been activated on his number.

Or it may be that once upon a time you took advantage of a promotion and connected your service for free, but the promotion period has expired, and now it has become paid. Sometimes even the Megafon operator itself can activate some service without your knowledge, earning colossal money at the same time, considering how many subscribers it has this operator mobile communications.

Therefore, in order to avoid unplanned spending of your own funds from your account, you need to check your subscriptions from time to time and immediately disable them when you find them. This can be done in several ways; we will consider each of them in detail.

How to disable subscriptions via SMS

To deactivate subscriptions using your number, just send an SMS message to the short service number 5051. In the text of the message you must write the command “STOP” (without quotes). In response to the message sent, you will receive instructions on how to deactivate the connected Megafon services.

How to disable subscriptions through your personal account

Any subscriber of the Megafon operator has the opportunity to control all services, connect and disconnect options, view expenses on his account by logging into “Personal Account. To do this, follow the link http://megafon.ru/.

Scroll a little lower on the page and under the advertising banner you will see a link “Login to your Personal Account”. Click on it, you will be redirected to https://lk.megafon.ru/login/, where you must go through the registration procedure (if this is your first time logging into your account) or authorization (if you have previously used this service).

Enter your phone number and password, in order to get the password for the first time, enter the command on your mobile keyboard *105*00# and press the call key. After a few seconds, you will receive a response notification with your login password.

How to disable subscriptions on a Megafon modem

If you have subscribed to some service for your Megafon modem, and now funds are debited from your account for the services provided, you need to cancel paid subscriptions. In order to do this, it is best to contact the nearest customer service office of the company.

To do this, you need to have a passport of a Russian citizen with you. Once at the center, contact a free consultant. Megafon's qualified employees will make every effort to help you in this situation.

How to disable subscriptions There is a megaphone on the tablet

You can disable paid subscriptions on your tablet with a 3G module in the same way as on mobile device. To do this, just type the USSD command on the keyboard * 505# and press the call key.

An SMS message will be sent in response to the request, which will indicate the connected services by to this number. Each paid service has its own USSD command to disable, with full list which can be found on the company’s official website. You can also go to the official website, log in to your “Personal Account” and disable all subscriptions directly from your tablet.

Many Megafon clients complain about the disappearance of money from their accounts mobile phone. Where does the money go? The answer to this question most likely has to do with paid subscriptions, which can be installed by mistake or without the consent of the phone owner. To solve the problem of how to remove subscriptions on Megafon, let’s first consider what subscriptions are and how money is withdrawn for using such services.

How to remove subscriptions on a megaphone and what they are

All well-known mobile operators provide paid services, which includes all kinds of information: weather, ringtones, sports news, music videos and more.

You can subscribe to several services at once. For each individual service, money is withdrawn from the phone account. Depending on the topic you choose, you will receive from one to ten messages daily. It happens that subscriptions are connected, but the client does not know about it.

Messages that arrive on your phone are brief information about current information. Such mailings arrive when the phone is in standby mode and are displayed on the screen for several minutes. If you wish to receive such information, click the consent sign; if not, click the refusal sign.

How money is withdrawn when connecting to the service

You can often come across projects that simply “pump money from clients.” The incoming message indicates the acceptable payment amount, but in addition to this figure, it is written in small print that it is a one-time payment. As a result, at the end of the month, a substantial amount is charged from the subscriber’s account only due to unnecessary subscriptions, which can be completely safely removed.

Free services also very often have to be paid for. If the message says that the service is free, in fact, only connecting to this Megafon subscription is free.

There is an agreement on the company's website. It is called "Terms" in the welcome text on the main page. The contract specifies all the details of the provision of services. To avoid being in an awkward position, read it carefully.

How to find out which subscriptions you are connected to

Before you remove Megafon subscriptions, you should find out which ones you are spending extra money on; there are several ways to do this:

The easiest way to obtain such information is to send a USSD code. The message that you will receive after some time will give you the entire list of services. You can leave only the options you need and delete the rest.
The second way is to send a message to number 5051 with the word INFO. In response, you will receive a message containing information about all subscriptions.
The third method can be used if you have registered on the website of the Megafon operator. In this case, you can use the “Guide” service. After logging into your personal account, carefully examine the list of services, then disable the unnecessary ones.

Sometimes you can't get information on your own. This means you should contact the operator. You need to dial his number (0500) and wait for an answer. The operator will need the passport series and number, as well as a code word.

How to remove paid subscriptions to Megafon forever? The Megafon company has developed a service with which you can block all paid subscriptions. For this purpose, dial the number (*105*801#), receive instructions and follow them.

How to remove Megafon mobile subscriptions

But what if you have connected subscriptions, but after learning the real amount of payment, you want to remove them? Then how to do it?

There are several ways to remove Megafon paid subscriptions.

One of them is removal using the site. First of all, open on the website mobile subscriptions and enter your number (http://podpiski.megafon.ru/). The next step is authorization. You should repeat the inscription from the displayed image. Enter the set of numbers received on the phone as a message into the highlighted table. Now you can remove services using your personal account.
The option to delete services on your phone is very simple. By dialing number 5051, send an SMS. Commands will appear on the screen. You need to select the “Stop” command and the service will be disabled.
Other options are deleting services using the Guide service. To receive instructions, send a request to *105#. You can log into your Megafon personal account and remove subscriptions through this service.

Applications of this service used in both phones and computers. Download and install special program. Then sign in. The login will be your phone number, the password will be the code that is requested to the number 000105 using a message containing 41.

They send SPAM messages from numbers 5051 and 4832. You can refuse information by using these numbers to disable services.

How to remove subscriptions on Megafon: subscribers about paid subscriptions

It happens that a subscriber encounters mobile fraud. This can happen if paid subscriptions are connected without the client's consent. One of the subscribers writes that he has never connected to such options, but every month eighty rubles were withdrawn from his account.

Very often we receive messages linking to websites. Curious subscribers use such links, thinking that this service is provided free of charge. As a result, you have to pay a considerable amount for such a service.

Many complaints are received about the Postcard service. The client receives a congratulation on the phone with the word “postcard” on the holiday. Subscribers open the postcard. But most likely, under the beautiful word there is an empty template. For a while, people forget about the congratulations and remember about it only when money is withdrawn from the account.

There are a lot of similar cases and each has its own story. Many Megafon subscriptions may be useful, they contain new and interesting information. Of course, you can use such services, but do not forget that you will have to pay money. Contracts are posted on the company's website. By reading them carefully, you will be informed about the conditions and costs of providing subscriptions. If you use the services correctly, you will not have to lose money from your account and look for the reason for its disappearance. But if you still decide to get rid of unnecessary options, then now you yourself know how to remove Megafon paid subscriptions.

Unsubscribe from Megafon mobile paid subscriptions

Short step-by-step video instructions on how to disable subscriptions.

Paid content subscriptions for cell phones- evil for the subscriber. How to check if they are connected to your number and get rid of them?

MTS

In your personal account on the MTS website there is a special section “My Content” - a list of connected subscriptions is shown here and there is an option to disable unnecessary ones. This list can also be found in the MTS mobile application - in the “Services” section. Another way to check if your number has any subscriptions is to dial *152#.

If you notice that the operator has written off funds for a subscription you do not need, you can call technical support at 0890 and ask for a refund. You can connect using the same number free service“Content prohibition”, which prohibits the phone from sending and receiving paid SMS messages from short numbers.

Megaphone

In your personal account on the Megafon website there is also a subscription section. You can unsubscribe from them or leave a request for a refund of written-off funds by calling 8-800-550-05-00.

Megafon recently began issuing bank cards linked to your phone account. By default, their owners have a ban on writing off money for subscriptions.

Beeline

Beeline also provided a section with subscriptions in your personal account. To find it, you need to select the “Profile” tab, scroll to the “My Infotainment Services” section and expand the list of active subscriptions. The list of subscriptions is also presented in the operator’s mobile application.

Beeline allows subscribers to activate the service to control the funds spent on subscriptions. You can connect it by dialing *110*5062#.

Tele2

Tele2 did not become original and also added a subscription section to the personal account and mobile applications. It shows your current subscriptions and provides the option to disable any of them. If money has been debited from your account for a subscription you do not need, you can contact the operator with a request to return it by calling 611.

Any operator cellular communication Upon your request, I am obliged to open a content account for you. It is intended to pay for content and can be zero - money will not be debited either from it or from the main account. How to do this, read in