Solving Mass Effect: Andromeda problems - won't start? Not available on Origin? DirectX function error? Mass Effect: Andromeda won't start? Does it slow down? Black screen? Crashes? – Help in solving problems Nvidia driver version for mass effect andromeda

The long-awaited action role-playing game about intergalactic adventures Mass Effect: Andromeda is available on PC, PS4 and Xbox One. The optimization of the game cannot be called bad, but if you have any problems, then in this article we will try to help you solve them. Don't despair if you can't launch the game or it's slow for you; perhaps the essence of the problem lies in something unrelated to the power of your system. If Mass Effect: Andromeda does not start, slows down, crashes, Mass Effect: Andromeda errors, black screen, no sound, Mass Effect: Andromeda does not install, multiplayer does not work - we offer you ways to solve these problems.

Minimum system requirements for Mass Effect: Andromeda:

  • OS: Windows 7, Windows 8, Windows 10 (x64)
  • CPU: quad core Intel Core i5 3570 | six-core AMD FX-6350
  • RAM: 8 GB
  • Video card: NVIDIA GeForce GTX 660 (2 GB) | AMD Radeon 7850 (2 GB)
  • HDD: 55 GB
  • DirectX Version: 11
  • Sound card: DirectX compatible
  • OS: Windows 7, Windows 8, Windows 8.1, Windows 10 (x64)
  • CPU: quad-core Intel Core i7-4790 | eight-core AMD FX-8350
  • RAM: 16 GB
  • Video card: NVIDIA GeForce GTX 1060 (3 GB) | AMD RX 480 (4 GB)
  • HDD: 55 GB
  • DirectX Version: 11
  • Sound card: DirectX compatible

Software update

Before you become hysterical, remember all the dirty words and want to crash your PC, carefully read this article, which contains solutions to the most popular problems. First, update the drivers for your video card:

AMD Radeon .
Download drivers for your video card Nvidia GeForce .

To always be aware of all updates, we advise you to download the program Driver Scanner .

To optimize your computer for the needs of a particular game, we advise you to use the program Razer Game Booster .

Also don't forget about the additional software, such as DirectX .

Mass Effect: Andromeda won't launch

First, try launching the game not from a shortcut on your desktop, but from the Origin library (on a PC) or from the root folder of the game. Make sure that the game installation has been completely completed and all files have been downloaded. In addition, it is better to disable your antivirus software before installation. Some game files may have been deleted or installed incorrectly, so you will need to either check your local files in Origin or reinstall the game.

Mass Effect: Andromeda is slow. Low FPS. Lags. Friezes

Before criticizing the optimization of the game, carefully review the official system requirements of the game (see above). Make sure your system fully complies with them. In addition, if your computer meets the minimum settings, and you play on high graphics settings, then do not be surprised low FPS. In this case, you just need to reduce graphic settings in Game.

Also, do not forget about the video card driver. Before the release of Mass Effect Andromeda, new drivers were released for it. Be sure to update them, and after that launch the game. While playing, try to turn off everything external programs consuming a lot of resources (antivirus, browser, etc.).

Mass Effect: Andromeda crashes to the desktop. Kicks you out of the game

Make sure you have enough free space on your computer random access memory. Often, crashes occur due to hardware mismatch with the game's requirements. In addition, try to clear your RAM before starting Mass Effect: Andromeda by closing external programs that consume a lot of RAM. You can see how much RAM you have used in the Task Manager under “Performance”.

Black screen in Mass Effect: Andromeda

First, try the standard solutions: during a black screen, go to windowed mode (Alt+Enter) and vice versa, restart the computer and start the game again, update the video card driver, update Origin. If all of this doesn't help, it's likely that your graphics card or processor doesn't meet the minimum requirements. system requirements games.

Mass Effect: Andromeda won't install

To install Mass Effect: Andromeda, you must have an active Internet connection. When you install the game, you'll use Origin to make sure you're using the latest version of the client and install an update if necessary. Sometimes the installation may freeze. In this case, don’t worry, just wait. How quickly the game downloads and installs largely depends on the speed of your Internet.

Make sure that your hard drive has plenty of free memory, otherwise the game will not install. Before installation, disable your antivirus, as it may block some processes that interfere with the game.

There is no sound in Mass Effect: Andromeda. The sound stutters. Sound doesn't work

Sometimes the problem may not be with the game itself, but with the sound device. Make sure it is fully functional using other games as an example. Also, update your audio driver. It would be a good idea to check if the sound is turned on in the game settings. Check integrity local files, perhaps there were some problems during installation.

Character doesn't move in Mass Effect: Andromeda

Switch from combat mode to exploration mode, then make a jump, and then launch the scanner. If the problem is not solved by this method, restart the game itself.

Multiplayer doesn't work in Mass Effect: Andromeda

To begin with, I would like to explain all the subtleties. Firstly, the game's multiplayer does not support proxy servers, so if you use them, disable them. Secondly, for multiplayer, you must have a good internet connection. Otherwise, you may either not connect to the online session or experience lags.

There is no Russian language in Mass Effect: Andromeda. How to enable Russian language

Officially, the game is localized into Russian (text only), and therefore it is not necessary to download any localization or something similar. If for some reason you have a different language in the game by default, try changing it in the settings or in Origin. Also, do not forget that if you play in the Western region, then by default you will have a different language set.

Controls not working in Mass Effect: Andromeda

Unlike the previous three games, Mass Effect: Andromeda has official support for gamepads on PC. That is, now you can control your character not only using the keyboard and mouse, but also using a controller. In addition, if you need to quickly switch between gamepads and keyboards, then simply press any button on one of these devices, after which the control will automatically change.

If the controls don't work for you, describe in the comments below what exactly you can't do and what you're playing on - a keyboard or a gamepad (model).

Mass Effect: Andromeda has a bug. Bugs

If any error appears in Mass Effect: Andromeda, please report it in the comments below, indicating its exact name. We will try to help you solve the problem.

If you have not found a suitable solution to your problem related to the game, you can ask us a question in or below in the comments. We will be happy to read it and try to help you! This article will be updated.

The release of a new game from the BioWare studio was one of the most important events of this year, but unfortunately the developers could not avoid problems at launch. In this article, we examined in detail all the problems that arise and tried to find ways to solve them.

By the way, in fact, everything could have been much worse, because Andromeda is the first game in the series created on the new engine. We are talking about Frostbite, created by the bright minds of the guys from the DICE team, which at the end of last year greatly pleased fans of online shooters with the release of .

As always, before moving on to analyzing the technical problems of the game, you first need to make sure that the computer is completely ready for travel. This time it will be very distant and dangerous - after all, not every year you get a trip to a neighboring galaxy, which means you can’t do it without the appropriate preparation!

Mass Effect: Andromeda System Requirements

Minimum system requirements:

  • OS: Windows 7/8/8.1/10 (x64 only);
  • CPU: Intel Core i5-3570 3.4 GHz or AMD FX-6350 3.9 GHz;
  • RAM: 8 GB;
  • Video card: Nvidia GeForce GTX 660 with 2 GB of video memory or AMD Radeon 7850 with 2 GB of video memory;
  • HDD: 55 GB;
  • DirectX version: 11;
  • Sound card
  • OS: Windows 7/8/8.1/10 (x64 only);
  • CPU: Intel Core i5 or similar;
  • RAM: 16 GB;
  • Video card: Nvidia GeForce GTX 1060 with 3 GB of video memory or AMD Radeon RX 480 with 4 GB of video memory;
  • HDD: 55 GB;
  • DirectX version: 11;
  • Sound card: Compatible with DirectX 9.0c or higher.
The first thing that catches your eye is quite high requirements to the processor. Indeed, the game really needs processor power, but this does not mean that you will necessarily have to buy an Intel Core i5-3570. In fact, the game will run even on i5-2400 thanks to the fact that Frostbite wrote experts in their field, but in this case it cannot be avoided high temperatures: 80-85 degrees, no less.

Files, drivers and libraries

Every major release does not go unnoticed by the two largest manufacturers of graphics accelerators - Nvidia and AMD. And even more so, there is no such situation that a new Mass Effect has been released, but there is no specialized driver. Therefore, before setting off to the black oceans of Andromeda, it is worth updating:

A prerequisite for the successful functioning of any game is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to download easily and quickly latest versions drivers and install them with one click:

  • download Driver Updater and run the program;
  • scan the system (usually it takes no more than five minutes);
  • Update outdated drivers with one click.
Now that the driver issue has been resolved, you can update the rest of the software, which is used in almost every game, just in case. This is DirectX. NET Framework and, of course, the Visual C++ extension libraries: MS Visual C++ are included in a separate list for your convenience; it is best to install them in order, but it is likely that some editions are already installed on the system. In this case, there is no need to reinstall them.
  • (Download )
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  • (Download )
That's all, now the on-board computer is fully prepared for flight. Ready, attention, start!

Mass Effect: Andromeda won't launch. Solution

Oops! It looks like something went wrong: the engine didn’t start, or maybe brake fluid spilled somewhere. There are two reasons why Mass Effect: Andromeda may not start. Let's look at them in order.

Firstly, the game will not launch if at least 42% of the distribution is not downloaded. The fact is that the project was released with support for the Ready to Play system, which allows you to play directly while loading. In this case, you will still have to wait until the minimum required amount of data is downloaded.

Secondly, your antivirus may mistakenly accept one of executable files games for malware. The false positive occurs due to the ActivationUI.exe file, which is located in the Core folder.

The file is 100% safe and is responsible for connecting the game interface. If the game does not start, try adding ActivationUI.exe to the exceptions list. By default, the file can be found in the following path: C:Program Files (x86)Origin GamesMass Effect AndromedacoreActivationUI.exe

Mass Effect: Andromeda is not available on Origin, the "Play" button does not work. Solution

This problem is typical not so much for the game itself, but for the Origin launcher, through which almost all games published by Electronic Arts are delivered. Even if the game is downloaded and installed at 100%, the “Play” button in the library may remain grayed out, meaning it cannot be clicked and, accordingly, the game cannot be launched.

There are two ways to solve it. The first one is simple and fast, but it doesn’t help everyone. It consists of disconnecting the Internet cable, turning off Origin, and then reconnecting the cable and turning on Origin.

The second method takes longer, but it helps everyone: you need to uninstall Origin, and then reinstall it by downloading installation file from the official website.

Black screen in Mass Effect: Andromeda when starting or maximizing a window. Solution

It can occur when starting the game, or when the user minimizes the game window and then maximizes it. In this case, the game process is displayed in the “Task Manager”, but the game itself does not start.

Before the first patch came out, this problem could be avoided by enabling borderless window mode in the game settings. Removing the Corsair Utility Engine program, which conflicted with Mass Effect: Andromeda, also helped.

Currently, the developers already support the Corsair Utility Engine, so you need to download the game update so as not to experience problems launching the game.

In Mass Effect: Andromeda the error “DirectX function...” Solution

This is a typical “engine crash” of the game, which means it is related to Frostbite, the platform on which the game was created. Such errors periodically caused inconvenience to Battefield 1 players, but were later corrected by patches.

The "DirectX function..." error occurs due to a minor video memory leak in the game. This is why the game can crash on both old and new video cards, especially if the user loads the system with additional applications.

To reduce the likelihood of this error occurring, you should limit the consumption of system resources. To do this, you can close the browser, turn off heavy programs like Photoshop, which reserve video memory and RAM for your needs.

Mass Effect: Andromeda crashes to desktop in multiplayer. Solution

A very annoying problem that occurs when trying to play a multiplayer game with a friend. IN random moment The game may crash without any errors or notifications. Moreover, if you play with automatic selection, then there are no crashes.

This is probably a bug that causes the game to crash when the connection is unstable. Most games have a certain period of waiting for packets to arrive, and only after the “timeout” expires does the disconnect occur.

At the release of Mass Effect: Andromeda, such moments are not always handled correctly, which is why periodic crashes occur. It remains to wait for patches.

As a temporary solution, you can try to switch roles: let the other player with more stable internet, creates a lobby.

It would also be a good idea to check the availability of the ports used by the game. Mass Effect: Andromeda carries out network connection through the following TCP ports: 443, 17503, 17504, 10000-19999, 42210, 42130, 42230. And here is a list of UDP ports: 3659, 10000-19999. If they are blocked in the router settings, then the online game may be unstable or not work at all.

Character freezes in Mass Effect: Andromeda. The main character does not respond to commands. Solution

Locations in new game from BioWare have become much larger than in, but along with this new problems have appeared. Sometimes a character can seem to get “stuck” in some places, which makes it impossible to control him.

The developers are aware of this problem and will try to fix it. game world Mass Effect: Andromeda from such faulty places.

But if you fall into such a peculiar trap, then try using fast movement. To do this, open the location map (key “M” on the keyboard), find the icon of the forward base (icon with a capsule) and left-click on it. Then Ryder will move this place and become controllable again.

If there are no “open” capsules at the location yet, then loading the last automatic save will be your salvation.

Mass Effect: Andromeda is slow. Low FPS. Solution

Despite the presence of some technical problems, the game is optimized at a decent level, so in the vast majority of cases, low performance may be due to the fact that there are many resource-intensive processes running in the system.

Even powerful computer, which fully meets the system requirements, can sometimes slow down the frame rate if operating system the browser runs in parallel with big amount windows, Skype with many active chats and an elevated conference with video calling.

To improve game performance, you should try disabling programs that are not needed for the game, and also make sure that you have at least 10 gigabytes of free space on your hard drive.

If the computer has not been “cleaned” of unnecessary files for a long time, then you should use CCleaner utility. It is free and allows you to quickly clean your system of temporary files and delete irrelevant registry entries.

In Mass Effect: Andromeda, the image on an HDR monitor is distorted. Solution

It's a shame when an expensive monitor with 4K resolution and HDR support causes problems in a new game. Unfortunately, this is exactly the case with Mass Effect: Andromeda.

The developers did not have time to establish stable operation of the game with the HDR mode enabled. Sometimes it works fine, but sometimes it can cause graphic glitches and distortion of the image on the monitor.

The developers are going to release a fix soon that will still allow you to play Mass Effect: Andromeda with HDR, but for now it is better to disable this option. Well, or, as a last resort, you can try minimizing and expanding the game when this problem occurs, this helps many.

Mass Effect: Andromeda gives an error about a missing DLL file. Solution

As a rule, problems associated with missing DLLs arise when starting a game, but sometimes the game can access certain DLLs during the process and, not finding them, crash in the most brazen manner.

To fix this error, you need to find the necessary DLL and install it on the system. The easiest way to do this is to use a program that scans the system and helps you quickly find missing libraries.

If your problem turns out to be more specific or the method outlined in this article did not help, then you can ask other users in our “” section. They will help you quickly!

Thank you for your attention!

The other day the game Mass Effect: Andromeda was released and NVIDIA was right there. The company immediately released drivers that add support for the game Mass Effect: Andromeda. New drivers increase game performance and also update components of the old driver. Rock Band VR support has also been added.

Supported Products:

GeForce 10 Series:
NVIDIA TITAN X (Pascal), GeForce GTX 1080, GeForce GTX 1070, GeForce GTX 1060.

GeForce 900 Series:
GeForce GTX TITAN X, GeForce GTX 980 Ti, GeForce GTX 980, GeForce GTX 970, GeForce GTX 960, GeForce GTX 950.

GeForce 700 Series:
GeForce GTX TITAN Z, GeForce GTX TITAN Black, GeForce GTX TITAN, GeForce GTX 780 Ti, GeForce GTX 780, GeForce GTX 770, GeForce GTX 760, GeForce GTX 760 Ti (OEM), GeForce GTX 750 Ti, GeForce GTX 750, GeForce GTX 745, GeForce GT 740, GeForce GT 730, GeForce GT 720, GeForce GT 710, GeForce GT 705.

GeForce 600 Series:
GeForce GTX 690, GeForce GTX 680, GeForce GTX 670, GeForce GTX 660 Ti, GeForce GTX 660, GeForce GTX 650 Ti BOOST, GeForce GTX 650 Ti, GeForce GTX 650, GeForce GTX 645, GeForce GT 645, GeForce GT 640, GeForce GT 635, GeForce GT 630, GeForce GT 620, GeForce GT 610, GeForce 605.

GeForce 500 Series:
GeForce GTX 590, GeForce GTX 580, GeForce GTX 570, GeForce GTX 560 Ti, GeForce GTX 560 SE, GeForce GTX 560, GeForce GTX 555, GeForce GTX 550 Ti, GeForce GT 545, GeForce GT 530, GeForce GT 520, GeForce 510.

GeForce 400 Series:
GeForce GTX 480, GeForce GTX 470, GeForce GTX 465, GeForce GTX 460 SE v2, GeForce GTX 460 SE, GeForce GTX 460, GeForce GTS 450, GeForce GT 440, GeForce GT 430, GeForce GT 420.