Error when receiving data from the Play Market server. How to fix? Google Play Market does not work: error connecting to the server What to do if the server gives an error

Internal server error is an HTTP protocol status class that means that the user's operation/request failed and the server itself is to blame.


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You've run out of food. You need to go to the grocery store. There is a sign on the door - “Accounting”. You are without food.

The user wants to visit the site. A request is sent to the server. And if there are any problems on the server, then the person will see an error message in the browser window.

What are the server errors?

As we've learned, internal server errors constitute a class of HTTP statuses.

  • . Indicates a wide range of server errors, if they do not belong to the following problems of the class in question.
  • 501. Means that the server does not have the necessary capabilities to process the user request. Typically, a 501 error appears when the server cannot recognize the request method. If the server recognizes the request method, but it cannot be used on this Internet the resource displays error 405 (it was due to the user’s fault).
  • . Occurs when the server acts as a proxy or gateway. The error indicates that the upstream server is sending an invalid response.
  • . Displayed when the site is unable to process user requests. This may be due to overload, maintenance problems, technical problems, and so on. Most often, when a 503 error is displayed, the Retry-After field indicates the time when the user needs to repeat the request.
  • 504. Here again the server acts as a gateway or proxy server. It forwards the request to the upstream server, but does not wait for a response, and therefore cannot complete processing of the request.
  • 505. Indicates that the request version is not supported by the server.
  • 506. This means that the current version of the server has an incorrect configuration. In this regard, the binding process does not reach completion and is interrupted all the time.
  • 507. There is no space on the server to complete the request and process it. Problems of this kind may be temporary and easily fixed.
  • 509. If an Internet resource has spent all the traffic that was allocated to it, this error occurs. To resolve the problem, you need to contact your hosting provider.
  • 510. This error can be encountered in cases where the client makes a request and wants to use a certain extension, but the server does not use and cannot provide this extension.
  • 511. This error does not come from the server itself, which the user is accessing, but from an intermediary, which can be a provider. Typically, the problem occurs when the client needs to log in to global network(specify the password for the paid access point). In this case, a special field for authorization is displayed in the response form.
  • 520. Indicates that there is an error, but the CDN server cannot correctly process the error and display it to the client.
  • 521. Occurs in situations where the server rejects the content delivery network connection.
  • 522. Displayed when the data communication system cannot connect to the server and is timed out waiting for a server response.
  • 523. The server cannot be “reached”; when accessing the server, serious obstacles arise, overcoming which is difficult. this moment is not possible.
  • 524. Connection timed out required server and a content delivery network server.
  • 525 If errors occur during the handshake between the server itself and the CDN server, code 525 is displayed.
  • 526. Indicates that there is currently no way to validate the encryption certificate.

What to do if they write “Server error”

The listed errors usually arise due to the .htaccess file, themes and plugins. Let's consider options for solving the problem.

So you liked it new topic design and you installed it. Everything would be fine, but then an internal server problem arises. To restore the server's functionality, select one of the following methods:

Via FTP

We go into it and look for a folder with themes. Open the folder and correct/delete the theme that is currently posted on the site. We go to the site and see a blank page without errors.

Open the WordPress admin panel, then the theme, and receive a notification that another theme has been activated. A little advice: do not delete standard themes, they serve as a standard and can be activated after the site is restored.

Via PhpMyAdmin

If you have deleted/edited the standard theme, you need to download and install it again. This can be done from the following resources: TwentyTen, TwentyEleven, TwentyTwelve. After downloading, open PhpMyAdmin, then the database.

Go to the SQL tab and copy the code below into it.

Please note that the topic name must be specified correctly. Then the site will work as usual.

If the problem is with plugins, the server does not work correctly and the site is displayed differently. At the same time, access to the console is preserved, which allows you to disable this or that plugin. Sometimes installed plugin may conflict with other plugins that are already installed and activated on the resource. Then it crashes and generates an internal error. You can disable the plugin in 3 steps:

  1. Open the FTP resource.
  2. Open the folder with existing plugins.
  3. Delete/change the name/edit the plugin.

If the errors are problems with the .htaccess file, you need to do the following:

1. Open FileZilla, “Server” menu and check the box next to “Display hidden files forcibly." We update the list of files and find our .htaccess file.

2. Open the file through notepad/text editor. A text is displayed in front of you - a list of instructions and rules for the functioning of the web server. Review the file and correct any errors. Alternative option- delete the file completely and then write with using WordPress new file (open the admin panel, then Options, then Permalinks. Select the right option, click "Save").

If the above measures do not give the desired result, you must contact a qualified programmer.

As you can see, the list of errors is quite wide. If identified, they must be eliminated as early as possible.

Let's find out the reasons for failures in the Google Play Market: it says there is no connection, you need to log into your account or there is a server error. Poor operation of the application can be caused by the presence of various service problems, problems with the device selected for these purposes, and many other reasons. What to do if you cannot log into your account? In this article we will look at the main causes of failures and errors associated with the Play Market and ways to resolve these problems.

Method 1: Reboot Android

Since the system freezes quite often on Android, it is necessary to reboot the device.


In addition, this will allow you to troubleshoot not only Google work Play, but also with bugs from other applications.

Method 2: Reset Google Play Market settings

The Play Market application on the tablet may not work due to a large amount of unnecessary information, therefore, you should reset the settings by doing the following:

After these actions, it is recommended to reboot the device so that the system can quickly recognize the changes made.

Method 3. Uninstalling Google Play Market updates

As in the first method, you need to go to the settings menu, select the “Applications” or “Application Manager” section, in which click the “ Uninstall updates", which will lead to the starting state of the play market.

Method 4: Reset Google Play Services app settings

In order to ensure the functioning of the play market, it can be useful to reset the settings Google Services Play to perform this operation you must perform the following steps:

Method 5. Activating “Download Manager”

Problems with the Play Market may occur due to the disabling of this service application. In order to activate the “Download Manager”, you must first go to the settings menu of your device, then use a swipe to go to the “All” section, where you select the required item. When stopping the application, click the “Enable” button.


After the operations performed, you need to reboot the device and then check the correct work Play Market.

Method 6. Deleting your Google account

When performing this action, you must keep in mind that when you delete your account, you may lose the necessary and important information. In order to avoid unpleasant consequences, you should first synchronize the data, i.e., create a backup copy. For these purposes, go to the settings menu and then select the “Accounts” section in it, after opening which you need to select your account.


After completing the steps, the synchronization menu will be available, all you have to do is click on the mailbox.


After opening, you need to select the items that you need to synchronize. In most cases, users create backup copies personal information and “Contacts” using the selected section. To save important information on your tablet or phone, you must press the “Options” button and select “ synchronize" After the actions taken, backup copy all applications will be created simultaneously.


After synchronization, you can safely delete your Google account. When you re-login to this account, the device will prompt you to restore the backup information.

After the account has been deleted and restored again, the operation of the applications should be normal. If the play market is not fully functional, then you should use the following method.

Method 7: Having incompatible applications

Operation Play Store may be disrupted or even blocked due to the presence of some applications that the user installed independently. Such applications exist in large numbers. Among these “pest” applications is the well-known Freedom, with which the user can make in-game purchases for free.

Method 8: Setting up the “hosts” file

If your device is equipped with the application " Freedom”, and in your opinion, it contributes to the failure of the play market, then you need to configure the “hosts” file.

To configure this file, you need to go to the settings menu, select the “Application Manager” - Installed section, and select “Freedom”. After opening the menu of this program, you should click on the “Stop” button, and then delete the application. The main thing is not to neglect the rules of the proposed operation, namely: first stop, then delete.

After the device reboots, you need to check the functioning of the play market. if no changes occur, use the following method.

Method 9. Reset Android settings

Despite the fact that resetting all existing settings is a rather radical action, it helps solve most problems not only in the operation of applications, but also in the entire system. By going to the Android settings menu, you need to select “Reset settings” in the “ Recovery and Reset».


Before performing a reset, it is recommended to double-check that the necessary information has been synchronized. Data stored on the memory card will remain untouched.

Method 10. Checking your Internet connection

Sometimes, it is a simple lack of connection to the Internet that causes application failures. After checking the connection, you should restart the router.

Method 11: Enable Google Accounts

Problems may occur due to a disabled Google account. Activating the application " Google Accounts "occurs in a special section.

Method 12. Checking time and date

If there is a constant lack of connection, you should check that the time and date are set correctly.
If the Internet connection is connected, but the connection has still not been made, you need to repeat setting the time zone and time, synchronizing these parameters with the network by going to the menu section " Settings", where selecting "Network time zone" and " date and time", mark these parameters with a tick.

Android is one of two popular systems mobile gadgets. And although the platform’s support is very good and prompt, there are often cases when malfunctions occur, including in the store Google applications Play Market, where almost all applications for the device are downloaded. “Unable to connect to the server” is one of the most common errors.

Server error in Play Market: causes of the problem

Server connection problem may occur due to incorrect installed update systems or Google Play. This is the most common problem. Also one of possible reasons- problems due to a full application cache.

It is possible that there are no problems with Google Play, but there is simply no connection to the Internet. Check if it's on Mobile Internet or Wi-Fi.

Also, there may be no connection to the server if the date and time on the device is incorrect, for example, after the user removes the battery or completely discharges the device, this data is automatically reset.

It affects the operation of the Play Market and synchronization with the Google account that all Android users have. The problem may have arisen due to the installation or removal of an application downloaded from the store.

The connection problem may occur if you have installed a hacked application or are using cracks for games.

And one last thing. Oddly enough, not all Android devices support the application and web version of the store. This is because some smartphones and tablets simply do not meet the compatibility requirements. You can view the list of models on the Google Play website in the help section.

Clearing cache

A connection to the server cannot be established, although the Internet on the device is stable and the date is set correctly. The first thing you need to do is clear the cache of Play Store and Google Play Services applications.

To do this, go to the system settings in the “Device” item and select “Applications”. Find the Play Market and click sequentially:

  • stop;
  • erase data;
  • clear cache;
  • remove updates.
  • We carry out the same actions for the Google Play Services application.

    We reboot the device and try to go to the Play Market. If the connection to the server still cannot be established, try the next step.

    Disable synchronization

    Due to a synchronization error, the app store also cannot connect correctly to the server. To disable it, go to the device settings again, move to the “Accounts” item, select Google.

    Disable all synchronization and reboot the device. Log into your account again and turn synchronization back on. An error may appear, but we don’t pay attention to it and try to go to the Play Market.

    It is important to turn synchronization back on. Due to its absence, problems with the Market may also occur.

    If there is still no connection to the server, proceed to the next step.

    Deleting a Google Account

    This step may help in some cases, and if games and other applications are not linked to it, you can try using this method to fix the server communication error.

    In order to delete an account you need to:

  • go to Settings;
  • Accounts;
  • click on the email address;
  • call the context menu with the button on the front panel of the phone (next to the Home and Back buttons), in some phones the context menu is called by pressing the button with three dots in the upper right corner of the screen;
  • select delete account.
  • Reinstalling Play Store

    If the problem persists, you can reinstall the Play Market. For this:

  • open the tinctures;
  • applications;
  • select Play Market;
  • stop;
  • Click remove updates;
  • erase data;
  • remove from default startup;
  • download the application with the extension .apk;
  • let's go to file manager devices;
  • run the file;
  • After installation, open the Play Market and enter your username and password.
  • The application should work.

    Important. Since the Market is built into the system and is not supposed to be removed, it is not available on the official Google Play website, so you will have to download it from third-party sources. Use only reliable and safe sites to protect your device. Latest version The play market can be found on the resource w3bsit3-dns.com and similar ones.

    What else can you do

    If a connection to the service has not been established, despite all the steps taken, you can download applications remotely. Go to the Google Play website from any browser and log in with your account.

    The interface is almost no different from the application by selecting the desired program, click install, after a while it will appear on your device. You can access the site from a computer, phone or tablet. The main thing that Accounts in the device on which you want to install the application and on the website matched. That is, if you use several accounts, for remote installation you need to make one active.

    And the most radical option is to reset the device to factory settings. But at the same time, all user data will be deleted: downloaded applications, photos, music, contacts, etc., the smartphone or tablet will return to the same state as when purchased.

    Video: Play Market - server error, what to do

    If there are problems with the Play Store, first restart your device; this helps with most problems. If the error remains, then one of the above methods will definitely help eliminate it. Do not forget to clear the application cache; due to its overcrowding, not only the Play Market, but also the system as a whole cannot work correctly.

    Most programs on your computer require many routines and drivers to run, which run a complex system of workflows.

    Failure at any stage of execution leads to the fact that the program does not start, about which the user is notified by a special notification.

    Such notifications vary depending on the reasons that caused the failure, e.g. this material We'll look at what an error means when running a server application.

    Contents:

    How does it manifest?

    This problem occurs at the stage of opening certain files, but it occurs quite rarely when launching programs.

    Moreover, the file format often does not matter - it can be a picture, music or video file.

    The prevalence of such problems is quite high and can occur more or less regularly on some computers.

    Which one appearance has such an error and how to find out about its occurrence?

    When you double-click on a particular file to open or run it, nothing happens.

    A few seconds later, a small window with a traditional Windows design appears, in which it is written about problems when running the server application and indicates the address of a file that the computer could not open.

    Such a window can be closed by clicking on the cross in the upper right corner, or on the OK button in the window itself - regardless of this, the file will not run.

    Sometimes the window appears in the background, at other times some initial startup signs appear on the screen, but after closing the error message they disappear.

    This problem can occur simultaneously in several files (of different or the same type), or in one - and this problem will not go away on its own.

    Advice! It is extremely rare that restarting a file after such a notification does occur. This is due to the fact that sometimes the system crashes temporarily or makes an error that is mistakenly recognized as a server application failure. But in most cases you can't count on this.

    An interesting feature of this error is that although it can occur when opening files of any type, most often it can be observed when starting a video.

    And it is precisely those users who do not have any functional video player installed, and who use a standard one, the parameters and capabilities of which leave much to be desired.

    What's happening?

    What specific processes occur on the computer when a file is launched, and a failure at what stage and of what nature can lead to the appearance of such a notification?

    There are several reasons for this problem:

    1 Incorrect operation, which cannot play certain types of videos for one reason or another, including those specified in the notice in question;

    2 The activity of viruses can lead to the same result, blocking some work processes on your device;

    3 A conflict with one or another program installed previously can lead to the following consequences;

    From a technical point of view, the appearance of such a notification means that the firmware responsible for launching this file cannot receive a response from the server application, which is also responsible for launching it.

    Algorithm for finding the cause

    In order to fix a problem in your device, you must first identify it accurately.

    This is not so simple, since there can be many reasons, but To find the most probable one, you can follow this algorithm:

    • Run a deep or full system scan for viruses– if any virus is detected in the system, then most likely it is the problem. If the problem occurs only when opening one specific file, then the file itself may be infected with a virus;
    • Please note if the problem occurred after installing any program. This indicates a conflict between the application and the file. This is especially noticeable if all files of this type no longer open;
    • When you are sure that updates and the program have been installed in Lately, and no viruses were found, then Check if there are any updates for your drivers and codecs, designed to open files of this type.

    Sometimes the reasons may be unexpected errors and system failures. They are usually one-time in nature and disappear on their own. But if this does not happen, then you can eliminate them using command line.

    Algorithm for solving the problem

    If the problem occurs when starting a video, while other types of files open normally, and the video format is not one of the most common, then we can say that the problem is with the operating system player.

    To update drivers, do the following:

    1 Follow the path Control Panel\Hardware and Sound\Device Manager and open this application (you can press the button Start and print "Device Manager"

    2 In the window that opens with a list of devices, find the section Video adapters and click on the arrow to the left of this word in order to expand the list of devices responsible for playing video on this PC;

    4 In the drop-down menu that expands after such actions, there is an item Update driver– click on it;

    5 A request window will open about how exactly you want to search for the necessary notifications - choose automatic search;

    6 Wait while the search is in progress;

    7 If an update is found, it will be displayed in the window after the search is completed, and you only need to click the button Download or Install, if there are no updates, a notification will appear informing you about this;

    8 After the driver installation is complete, restart your computer.

    Remember that the automatic search for drivers is performed on the Internet. Therefore, before performing this procedure, make sure that your computer is connected to the network and that the connection created is sufficiently stable.

    Command line

    If the methods described above did not help, try using the command line:

    1 Simultaneously press Win+R;

    Now the problem will no longer occur. If such an operation still does not help solve the problem, then open it again and type another command - sfc /scannow and press Enter. Restart your computer again.

    Error 500 (Internal Server Error) is a fairly common phenomenon on the Internet and is, for the most part, internal. Often this problem causes inconvenience to users who try to access the Gosuslugi.ru website. This especially happens during times of a massive influx of users trying to use the State Services portal with completely different everyday issues (enrolling a child in a school/clinic, paying traffic police fines, applying for a foreign passport, paying taxes, etc.).

    Reasons for error 500

    To fix this internal server error 500, you first need to find it, and then get ready to fix the problem. The 500 error itself indicates that requests were processed incorrectly. At the same time, internal problems prevent requests from being read and processed correctly, but the software is fully functional and works correctly.

    It is important to remember that the 500 error is internal, and if it occurs on a specific site and does not apply to all portals, rest assured that you do not have the right to change anything yourself. The only correct solution is to wait until the administrator fixes all the problems.

    There are also the following reasons for this problem:

    • Incorrectly written cgi scripts;
    • Using DNS, VPN, proxy server;
    • Using plugins and extensions;
    • Long script operation;
    • Open or incorrect access rights;
    • Problems with htaccess;
    • There is not enough memory to run the code;
    • Problems with WordPress;
    • Problems with Joomla and other CMS.

    Fixing error 500 if you are a regular user

    If you go to the State Services website and see error 500, don’t be upset. Most likely, this is an internal temporary server failure and the administrator will resolve the difficulties very soon. But sometimes the problem may be in your computer (browser, Internet connection or software). To troubleshoot, try the following:

    1. Refresh page (CTRL+F5);
    2. Disable or reinstall plugins and installed extensions in the browser.
    3. Disable the web browser theme, or completely reinstall the browser (deleting the cache, cookies, etc.). The CCleaner program will help.
    4. Change the country in the browser settings.
    5. Use a proxy server or VPN.
    6. Check DNS settings installed by your Internet provider, or, if you use online DNS, check them for viruses.
    7. Wait for completion technical work on the State Services website. This site is a government site, so you can call technical support.
    8. Try logging into the portal via mobile app Public services, available for both Android and Apple.

    It is worth noting that Internal Server Error 500 can be issued by individual sections of the portal, or during registration/recording. In this case, be sure to write to the chat located in the lower right corner.

    Online support - chat

    What should site administrators do?

    Of course, administrators of State Services will not need further advice on correction, but ordinary owners of web resources will be helped. For advanced users (administrators):

    1. You need to find the file in the root folder of the system "error log" and check it for functionality. You can also try setting access rights to the codes cgi-0755.
    2. There are restrictions on the response time from the server, during which the script must have time to do certain work and complete it. We recommend setting a larger interval for the server. Take advantage necessary programs, which tend to find slow sections of code in a script.
    3. If incorrect values ​​are set for scripts and their access rights, the server will block them. Use software that allows you to change permissions on certain folders. For scripts, the most optimal value is 600. All other files should have permissions of 644, and directories - 755.
    4. File ".htaccess", in case of structure violation, tends to issue incorrect (erroneous) directives.

    To fix this problem, you need to find “.htaccess” in the system. After finding the file, you need to move it (preferably to another disk), or use backup and delete the file.

    • During the massive influx of users to the State Services website, the hosting company noticed that some scripts wanted to use too much memory. Therefore, for such accounts, access was blocked and an error 500 was displayed. This can be corrected in one way - to check the code for functionality, due to which the script consumes a huge amount of memory.
    • The simplest and last resort— disable WordPress. But this measure is still temporary, since when WordPress is disabled, some plugins may be lost.
    • This problem is common among administrators who try to log into their profile in the Joomla admin panel. We recommend going to the error log (“logs”) and looking for “error.php”. Need to check this file for performance. Also, we recommend setting the access rights to 777. If all else fails, it is recommended to disable all existing plugins one by one.
    • Order a virus scan of your files on your hosting from the experts. This happens very often - viruses simply “eat” some files.

    If you can't solve this problem yourself, we recommend contacting support.

    Conclusion

    Typically, the 500 error is internal, and the average Internet user cannot do anything. All that remains is to wait for the problems to be fixed. Such technical difficulties on the State Services website are often resolved fairly quickly (within one day).