Very often people on the site ask what this or that parcel status means. And since they ask, then we need to figure it out.

Postal status and order status on Aliexpress are two different things!

This article will discuss about postal statuses , we also have an article. These are different things. The order status is tracked in your . And reflects the parcel information within trading platform Aliexpress. And the status of the parcel is tracked in postal services (Russian Post, China Post, etc.). Don't be confused.

Not all orders can be tracked

Please note that not every parcel can be tracked while moving from the seller to you. This is only possible if it has a trackable track. But how can you find out about this BEFORE ordering?

In the case of Aliexpress - open , then click on Delivery

And after clicking, you will see a menu with information about delivery methods. The last column will display information about the availability of the track (Delivery Information).

If this field says Not available, then your order will not have a track when you select this delivery, the parcel will not be tracked and you will not be able to find out the current postal status of the parcel.

How to track a parcel from Aliexpress

If this is your first time tracking a parcel and your package is from Aliexpress, then read our article. If your parcel is not tracked at all, then read.

Please note that the article describes the most common statuses. In fact, there are many more of them, but other parcel statuses are much less common. And yet, for some private courier companies, especially in China, the same statuses can be designated by different words. If you have a status that is not described in this article, ask in the comments, we’ll try to figure it out. Be sure to indicate where you saw this status!

Parcel statuses in the country of departure (for example in China)

While the parcel is in the country of departure, it may have the following statuses:

• Collection, Acceptance - the parcel was delivered to Postal office. It is worth keeping in mind that the parcel does not immediately begin to be tracked using the tracking number given to you by the seller. It takes some time to process the parcel and enter it into the database. Usually the track begins to be tracked within 10 days.
• Opening (The parcel has arrived at the transit point) . Usually the postal code of the transit point is written next to this status. There can be many such statuses. Moreover, their order is not always correct. Probably transit point operators do not fill in the data right away. Therefore, one should not be surprised at the Opening status after Export.
• Arrival at MMPO (Dispatching, Processing) . In this status, the parcel is being prepared for export and shipment to the destination country. For some transport companies in China, this is the last status that is tracked.
• Export (Departure from outward office of exchange, Total Export) – means that the parcel has passed all the necessary procedures and has been sent to the destination country.

After the last status, it may take quite a long time until the parcel begins to be tracked in the destination country. If the parcel was sent without an international track, it may no longer be tracked at all.

Parcel statuses in the destination country (for example, Russia)

• Import (Import) – the parcel has arrived in the destination country. It is processed for transfer to customs.
• Reception at customs – transfer to customs for clearance.
• Customs clearance. Customs release – the parcel has passed all the necessary customs clearance and is being prepared for release from MMPO
• Left the place international exchange MMPO – the parcel left customs and was handed over to the post office for further dispatch.
• Left the sorting center – the parcel is sorted and sent to its destination.
• Came to the place of delivery – the parcel has arrived at the post office. In principle, you can already receive it. Or wait for a notification.
• Product Delivered – the parcel has ALREADY been delivered to the recipient.

Please note that in the parcel tracking interface at Russian Post, for import, the addressee's index is indicated. Sometimes, in case of an error or a fake track, it may be clear that the parcel is not going to your post office. If the package has changed several statuses, but the index is still incorrect, then you should start worrying.

Unpleasant parcel statuses

The parcel statuses described above are quite standard. They mean the package is on its way. Sometimes the package may get stuck on statuses, sometimes miss some, but, in most cases, everything is fine. However, there are statuses that clearly mean problems:

• Return. Other circumstances - means that there is something wrong with your package. And it is returned to the sender. What is wrong needs to be clarified. It's best to start with hotline Russian Post Office 8-800-2005-888. After finding out the reasons and finding the culprits, you can think about what to do next.
• Return. Return to customs - similar to the previous paragraph. Usually means that the address is not written legibly.
• Unsuccessful attempt of delivery - usually accompanied by clarification about the reasons for failure. Inaccurate address, Incomplete address, Addressee dropped out, etc. In this situation, the main thing is to get to the post office before the parcel storage time expires - that’s 30 days. Also check whether the parcel arrived at the post office at all. Well, sometimes at the post office such statuses are given from a flashlight. But it's worth monitoring.
• Return. Expiration date – obviously, you forgot to receive the parcel on time and it was returned.
• Dosyl. Submission – the parcel arrived at the wrong post office and was redirected. That is, the parcel travels further. That is, this is not a problem, but you need to control the situation.

What do the letters at the end of the status mean (PEK, CAN, etc.)

These letters are often visible when tracking the status of a package in China Air Post. They indicate the IATA airport designations where the parcel was registered. Their designations can be seen on any air ticket purchasing service (SkyScanner for example;)).

What does NULL status mean (NULL, PEK)

This status is visible when tracking the status of the parcel at China Post. These are just internal China Post statuses that they haven't translated into English. Therefore, where there should be a translation, it is not there, but instead NULL. If you can’t bear to find out what this status is, switch to the Chinese version of the service, copy the status in hieroglyphs and translate it with Google Translator. True, this method does not always work. Sometimes in Chinese version Some statuses simply do not exist.

NULL, PEK means that the parcel was at Beijing airport. What she was doing there can be found in the Chinese version China Air Post.

What does item arrived at OE in tne destination country mean?

OE - office of exchange - MMPO, Place of International Postal Exchange. This is a normal status, which means the parcel has arrived at customs and is undergoing customs clearance.

The track (package status) has stopped changing, the parcel is not tracked

Very often, restless buyers begin to worry when the status of the parcel suddenly stops changing. This often happens after export. It seems that just recently the parcel was briskly moving around China, changing statuses almost every day, and suddenly, after some Export of international mail, Arrived to destination country and the like track, the parcel stops moving..

If you recognize your situation, we have discussed this situation in detail in the article. In short, there are two options:

• If your track is international and is successfully tracked on the official website of your state mail (Russian Post, UkrPochta, Belpochta) and from the moment last update status has passed more than 2-3 weeks, then well - your fears are not without reason.
• If your track has never been tracked on the mail website. You checked the status of the parcel in personal account Aliexpress or some specialized site for checking the track, or the track format in general is clearly different from the international one (the correct international one is something like this RR123456789CN). This track often changes during export if the parcel is transferred to your state post office. That is, in your country such a parcel travels under a different track (which you do not know, and, as a rule, cannot find out). Well, the old track remains in the latest status. That is, there is nothing to worry about here at all. This situation is normal.

But be that as it may. Whether your parcel from Aliexpress is tracked or not, the main thing you should do is control the protection period and extend it if necessary or open a dispute.

Checking the seller on Aliexpress

Most problems with orders on Aliexpress can be avoided if you carefully choose a seller on Aliexpress BEFORE purchasing. There is nothing complicated about this and you can figure it out. But if time is precious and you don’t have time to figure it out, then use our service.

Finally

I have repeatedly written my personal opinion that when ordering goods from China you need to be patient. There is no need to worry if the parcel does not change its status for three days, a week, or two. This is a common occurrence. And on holidays, of which there are quite a few in China, everything stops. When ordering goods on Aliexpress, your parcels are protected. It is much more important for a successful purchase to spend more time choosing a lot and then control only the expiration date of the protection. Than monitoring the movement of a parcel 20 times a day.

And use services and programs to control the movement of parcels. There are quite a few different ones now.

P.S. from February 2018:

In the comments you often ask what this or that parcel status means. Most often, the unclear meaning of the status is associated with a crooked translation of the status issued by the Chinese carrier. Often the current status depends on the previous movement of the parcel, and it is now possible to understand what your non-standard status means now only by understanding how the parcel moved earlier. Therefore, if you want to ask something about your parcel:

Write the tracking number of your parcel.

And we will ignore or delete comments like “What does XXX status mean?” Sorry, but I’m tired of copy-pasting “Write a track, we’ll see” into the void.

In order not to make a mistake in the approximate delivery time of the parcel, you should know what this or that status means. On this page we will consider in detail all possible statuses so that you do not have difficulty determining the location of the parcel.

Postal statuses when tracking shipments from abroad

Reception.

This status implies that the sender has completed all the necessary forms, including Form CN22 or CN23 (customs declaration), and the parcel has been accepted by the postal or courier service. Simultaneously with receipt, the shipment is assigned an identification number, which is subsequently used for tracking.

Arrival at MMPO.

MMPO is a place of international postal exchange. At this stage, the parcel undergoes customs control and registration. After this, service employees prepare a grouped international shipment.

Export.

One of the longest periods in the delivery of postal items. This is due to the fact that sending a partially loaded plane is unprofitable, so you have to wait until there is a sufficient number of parcels heading to one country.

In addition, to optimize logistics processes, shipments can be delivered in transit through other countries, and this also delays delivery time.

It is impossible to name the exact duration of the parcel's stay in export. But on average it ranges from two weeks to one and a half months. Moreover, on the eve of the holidays, this period may further increase. But if more than two months have passed since receiving the “Export” status, and there are no changes, you should contact the postal service performing the delivery with a request to search for the shipment.

Import.

This status is assigned to the shipment at the Russian AOPP (aviation mail department), where it arrives from an airplane. Here, according to the service regulations, the parcels are weighed, the integrity of the packaging is checked, the barcode is scanned to find out the place of departure, the flight number is recorded, and it is determined to which MMPO the parcel should be sent. The length of time an international shipment stays at AOPC depends on the workload of the department and its employees, but on average it is 1-2 days.

Handed over to customs.

After sorting, the parcels are sent for customs inspection, where they go through an X-ray scanner. If customs officers suspect the illegal transportation of prohibited substances or items, the shipment is opened and inspected in the presence of an inspector and the responsible operator. After this (if the fact of transportation of prohibited goods has not been confirmed), the parcel is packed again, an inspection report is attached and sent along the route.

Detained by customs.

This status is optional. It is assigned to a shipment only in cases where customs officers identify a weight that exceeds the permissible limit, a cost of more than 1,000 euros, and other violations. In this case, the recipient will have to pay additional fees. If there are no violations of customs legislation, the parcel will bypass this status.

Customs clearance has been completed.

After receiving this status, the parcel is again transferred to the place of international postal exchange, where it is processed by the department staff. In some cases, this status may be replaced by “left MMPO”.

Arrived at the sorting center.

From MMPO the shipment arrives for sorting. There are postal sorting centers in all major cities. As a rule, the parcel is sent to the center closest to the MMPO, where logistics service employees develop the optimal delivery route to the point of issue.

Left the sorting center.

This status means that the parcel has been sent along the delivery route. The time it takes for it to arrive at the recipient depends on several factors, including traffic congestion, remoteness of the region, etc.

There are Russian Post sorting centers in all major cities.

Arrived at the sorting center of the city N.

Upon arrival in the recipient's city, the parcel is delivered to the local sorting center. From here, the goods are distributed to post offices or other order delivery points. Delivery speed is affected by: traffic congestion, weather conditions, distance. For example, delivery within the city takes no more than 1-2 days, but within the region it can take about a week.

Came to the place of delivery.

After the shipment arrives at the nearest post office, it is assigned this status. Next, postal employees are required to issue a notice and deliver it to the addressee within 1-2 days. In fact, this period may be slightly delayed, so it is better to use the “My Parcel” tracking service. As soon as you see the status “arrived at the place of delivery”, you can go to the post office. It is not necessary to wait for notification, since postal employees are required to issue the item using the identification code (tracking number). Upon receipt, you must have your passport with you.

Delivery to the addressee.

This status is assigned to the parcel after it is received by the addressee and means the end of the journey.

Domestic Russian shipments are assigned the same statuses, with the exception of those related to the customs stage and MMPO. Therefore, the information will also be useful to those who make purchases in Russian online stores or are expecting a package from loved ones living in another city or region.

Now you know the interpretation of each status and can not only determine the actual location of the parcel, but also approximately calculate the delivery time.

For integration with Russian Post to work, you need to register on the website https://pochta.ru/.

To track the status of Russian Post shipments, the system uses a single access to the shipment tracking service. The shipment tracking service limits the number of requests to 100 requests per day. In order to remove this limitation it is necessary to conclude an agreement with Russian Post for sending parcels, letters or EMS items. You can read more about concluding an agreement or linking an existing agreement to an account on the Russian Post website on the page how to connect unlimited tracking.

Note:

Obtaining access to track shipments

You can get access to track parcels at https://tracking.pochta.ru/access-settings. The login for access is indicated on this page. The password is sent by email when you click on the "Send settings by email" button.

The received login and password will need to be specified on the Russian Post integration setup page in the system.

Integration with Russian Post

Integration of the system with Russian Post allows you to track the status of the postal item. To configure the integration of your system with Russian Post, you need to go to the section Administration > Integration > Deliveries > Russian Post.

Integration is activated by checking the “Activated” checkbox in the cell on the Integration Settings with Russian Post page.

This integration allows you to automatically track the status of a parcel sent Russian Post And EMS, speeding up and simplifying the delivery tracking process as much as possible. You do not need to go to additional services; all information is reflected directly in your system. But it is worth considering the fact that delivery statuses are not tracked in the final order statuses (the “Completed” and “Cancelled” status groups).

Note: In the demo version of the system, postal items are not tracked.

To do this you need to go to Administration > Directories > Delivery types, create a new delivery and select the appropriate value in the “Integrate with” field.

After saving, just created of this type delivery appears new inset“Cost”, in which you can specify the default cost and cost for this type of delivery.

You can read more about setting up conditions for delivery costs in.

Integration with Russian Post

You can select the delivery type in your order. Post office or EMS Posts Russia, after selecting which a field appears where you need to enter the number of the postal item.

The status of the mail item will be updated automatically and displayed in the Order card in the Delivery block immediately after the “Item number” field along with the date of the request. Data is updated once a day.

I would like to note that after setting up integration with Russian Post and EMS, in the list of orders it becomes possible to use a filter by the following items:

• postal number,
• status of the postal item.

Note: the order will not be sent to the delivery service if it is in the “Cancelled” status group.

List of Russian Post statuses

We present the full list of Russian Post statuses, which is located in the drop-down list for setting up status correspondence:

• Reception
  • Accepted at the post office (Single)
  • Received at the post office (Party)
  • Accepted electronically
• Presentation
  • Delivery to the addressee
  • Delivery to the sender
  • Issued to the addressee via a parcel machine
  • Issued to the sender through a parcel machine
  • To the addressee electronically
  • To the addressee by postman
  • To the sender by postman
  • To the addressee by courier
  • To the sender by courier
  • To the addressee with response control
  • To the addressee with control of the response by the postman
  • To the addressee with control of the response by the courier
  • Delivery to the addressee via PEP
• Return
  • Expiration date
  • Sender's statement
  • Lack of recipient at the specified address
  • Refusal by recipient
  • Death of the recipient
  • Cannot read recipient's address
  • Refusal to release by customs
  • The addressee subscribing to the subscription mailbox is not specified or is specified incorrectly
  • Other circumstances
  • Wrong address
  • Inconsistency of completeness
  • Banned by SAB
• Mail forwarding
  • According to the user
  • Removal of the addressee to a new address
  • Submission
  • Banned by SAB
  • Transfer for temporary storage
  • Transfer to unclaimed
• Non-delivery
  • Lost
  • Seized
  • Submission
  • Customs decision
  • (reserved)
• Storage
  • Poste restante
  • To a subscription box
  • Established shelf life
  • Extension of the storage period at the request of the addressee
• Temporary storage
  • Unreleased
  • Unclaimed
  • Content prohibited from forwarding
  • Awaiting examination results
• Treatment
  • Sorting
  • Left the reception place
  • Came to the place of delivery
  • Arrived at the sorting center
  • Left the sorting center
  • Arrived at the international exchange location
  • Left the international exchange site
  • Arrived at the transit point
  • Left the transit place
  • Arrived at the parcel terminal
  • The shelf life in the parcel terminal is about to expire
  • Forwarded to the parcel terminal
  • Seized from parcel terminal
  • Arrived in the territory of the Russian Federation
  • Arrived at the Parcel Distribution Center
  • Handed over to the courier
  • Delivered for delivery electronically
  • Sent to CGP
  • Handed over to the postman
  • Transfer to storage pantry
  • Left the return/delivery location
  • Address clarification
  • Awaiting courier delivery
  • Extending shelf life
  • Notice sent
  • Notice delivered
  • Registered with new number
  • Shelf life expires (25 days left)
  • Shelf life expires (5 days left)
  • Under technical study
  • Received by CGP
  • Left the CGP
  • Sent to UKD
  • Shelf life expires (23 days left)
• Import international mail(no attributes)
• Export international mail (without attributes)
• Reception at customs (without attributes)
• Unsuccessful attempt of delivery
  • temporary absence of the recepient
  • Incomplete address
  • The recipient has dropped out
  • Recipient not available
  • Failed delivery
  • At the sender's request
  • Waiting for the fee to be paid
  • The recipient has moved
  • No home delivery
  • The addressee is on strike
  • Sending the item
  • Upon death of the recipient
  • National holiday
  • Loss
• Registration of sending (without attributes)
• Customs clearance
  • Issued by customs
  • Returned by customs
  • Inspected by customs
  • Refusal to release
  • Sent with customs notification
  • Sent with mandatory payment of customs duties
  • Search required
  • Release suspended
  • Refusal to accept customs
  • Inspection was carried out using TSTC
  • TC within the RMS*
  • Inspection completed
  • Release permitted. Customs duties paid
  • Refusal to release. Customs duties not paid
  • The customs declaration did not pass the FLC
  • Issued by customs. Funds are reserved
  • Refusal to release. Payment of customs duties is expected
  • Refusal to release by decision of an official
  • Requires presentation to TO
• Transfer for temporary storage (without attributes)
• Destruction (no attributes)
• Registration of ownership (without attributes)
• Loss registration (without attributes)
• Customs payments received (without attributes)
• Registration (no attributes)
• Delivery
  • Delivered to your mailbox
  • Delivered to the addressee against signature
  • Delivered to the reception or secretariat against signature
• Non-delivery
  • No mailbox
  • Lack of street, house, apartment
  • Mismatch of the issuance OPS index
  • Invalid address/address does not exist
  • Refusal to receive
  • No access to address
  • The organization has changed its address
  • The recipient has dropped out
  • The shipment did not fit into the mailbox
• Receipt for temporary storage (without attributes)
• Extension of release time by customs
  • Submit for veterinary control
  • Submit for phytosanitary control
  • Sampling and sampling
  • Other
  • Prohibited objects
  • There are restrictions on imported attachments
  • No account
  • Invoice is incorrect
  • The certificate is missing or incorrect
  • The certificate is invalid
  • The customs declaration is missing or incorrect
  • CN 22/23 is incorrect
  • High value investment - TD required
  • Contact with the client is impossible
  • Pending transfer to customs authority
  • VAT details/Import number required
  • Certificate required for returned attachments
  • Bank transfer form required
  • Incomplete delivery
  • Transferred to the customs authority
  • Detained by the customs authority without specifying a reason
  • Confirmation of cost is expected from the recipient
  • There are restrictions on exported attachments
  • Incomplete or incorrect documentation
• Autopsy (no attributes)
• Cancel
  • Sender's requirement
  • Operator error
• Electronic registration received (no attributes)
• Assigning an identifier (without attributes)
• Registration of passing in MMPO (without attributes)
• Sending SRM (without attributes)
• Handling by carrier
  • Transport has arrived
  • Booking confirmed
  • Included in loading plan
  • Excluded from loading plan
  • Transport section completed
  • Delivered
  • Mail at destination
  • Loaded on board
  • On my way
  • The mail has arrived at the carrier's warehouse
  • Overload
  • Transferred to another carrier
  • Received from another carrier
  • Loaded
  • Not shipped
  • Uploaded
  • Accepted for transportation
  • Returned
• Receipt of APO (without attributes)
• International processing
  • Handed over to the carrier
  • Received by designated operator
• Email notification loaded (no attributes)
• Refusal of courier delivery
  • Undeliverable type of postal item
  • Exceeding the shipping weight limit
  • Exceeding dimensions to be delivered
  • Defective mailing
  • Availability of Customs notification
  • Lack of an Agreement on the exchange of postal items with cash on delivery
  • Returned mail
  • Excess of cash on delivery amount to be collected at home
  • Incorrect or missing forms
• Specifying the type of payment for delivery
  • Included in the tariff
  • Paid
  • Prepaid
• Pre-registration (without attributes)
• Delay for clarification from the sender
  • Incorrect/unreadable/incomplete address
  • At the sender's request
  • Sending the item
• Preliminary customs declaration
  • Registration
  • Preliminary decision "release permitted"
  • Refusal to release goods. Requires presentation to customs authority without inspection
  • Refusal to release goods. Requires presentation to customs authority with inspection
  • Refusal of registration
  • Refusal to release. Goods not presented
  • Data from the trading platform received
• customs control
  • Payments paid
• Processing customs payments
  • The payment amount has been recalculated by the Federal Customs Service
  • The payment amount is written off by the Federal Customs Service
• Second unsuccessful delivery attempt
  • temporary absence of the recepient
  • Delivery delayed at the request of the addressee
  • Incomplete address
  • Incorrect/unreadable/incomplete address
  • The recipient has dropped out
  • The addressee refused the shipment
  • Force majeure/unforeseen circumstances
  • The addressee will pick up the shipment himself
  • Recipient not available
  • Failed delivery
  • The shelf life in the parcel terminal has expired
  • At the sender's request
  • The shipment is damaged and/or without attachment
  • Waiting for the fee to be paid
  • The recipient has moved
  • The recipient has a PO Box
  • No home delivery
  • Does not meet customs requirements
  • Incomplete/insufficient/incorrect documents
  • Unable to contact client
  • The addressee is on strike
  • Prohibited attachments - shipment not delivered
  • Import Refusal – Prohibited Entries
  • Sending the item
  • Upon death of the recipient
  • National holiday
  • Loss

Delivery to the addressee

Delivery to the recipient

Means the actual receipt of the postal item by the recipient specified in the postal item.

Flew to destination country

The postal item will be handed over to the post office of the destination country for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Departed from the airport

The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service.
This may take from 3 to 10 days.

The postal item has departed from the airport of the sender's country and is heading to the destination country.

After the parcel leaves the territory of the sender's country and arrives at the destination country, such shipments are re-marked with untraceable track codes and are no longer tracked.

When the parcel arrives at your post office, you will receive a paper notification with which you need to come to the post office and receive the parcel.

Issued by customs

The customs clearance procedure has been completed, and in the near future the postal item will be handed over to the post office of the destination country for further delivery to the recipient.

Ready for shipment

Ready to ship

Means that the postal item is packaged, marked and will be sent shortly.

Detained by customs

This operation means that the postal item is detained by FCS employees to carry out measures to determine the purpose of the postal item. When receiving goods by international mail during a calendar month, the customs value of which exceeds 1000 euros, and (or) the total weight of which exceeds 31 kilograms, in part of such excess, it is necessary to pay customs duties and taxes using a flat rate of 30% of the customs value of the goods , but not less than 4 euros per 1 kilogram of their weight. If information about the goods sent to the MPO is missing or does not correspond to the actual information, this significantly increases the time spent on processing shipments, since there is a need to conduct a customs inspection and document its results.

Submission

The parcel was sent to the wrong zip code or address, an error was discovered and the parcel was redirected to the correct address.

Import international mail

The operation of receiving the item in the recipient's country.

All mail entering the territory Russian Federation from flights, begins the journey at the aviation post office (AOPP) - a special postal warehouse at the airport. Within 4–6 hours, shipments from the aircraft arrive at the AOPP, the containers are registered, and their integrity and weight are checked. Mail is registered in electronic database data. During registration, the barcode is scanned, data is entered about where the container is addressed (for example, MMPO Moscow), from which flight it arrived, about the country and date of formation of the container, etc. The time of these operations can be increased from 1 to 7x days due to the limited capacity of the AOPP.

The next operation after export from the country of origin, which is reflected on the website when tracking the shipment, is import into the destination country. Import information appears after the shipment is transferred by the carrier to the postal operator of the destination country. Operation “Import” means that the shipment arrived on the territory of Russia and was registered. International shipments arrive in Russia through the international postal exchange place (IMPO). There are several MMPOs in Russia: in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk. The choice of city where exactly the international shipment will arrive depends on the sender’s country. The choice depends on the availability of regular flights and free carrying capacity in a particular direction.

Unsuccessful attempt of delivery

Assigned if postal operator reported that an attempt was made to deliver the shipment to the recipient, but for some reason delivery did not take place. This status does not reflect the specific reason for non-service.

Options for further action:

• New delivery attempt
• The parcel will be transferred for storage until demand or until the circumstances are clarified.
• Return to sender

What to do if you receive this status:

• It is necessary to contact the post office delivering the item and find out the reason for non-delivery.
• You must contact the post office yourself to receive the shipment without waiting for notification.

Treatment

Processing at an intermediate point

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Processing at the sorting center

Status Processing at the sorting center - assigned during the delivery of the shipment through intermediate sorting centers postal service. In sorting centers, mail is distributed along main routes. Parcels are reloaded from one transport to another, for further dispatch to the recipient.

Processing completed

Generalized status, meaning the completion of processing of a mail item before sending it to the recipient.

Awaiting delivery to the post office

Means that the postal item is packaged, marked and will be sent shortly.

Awaiting shipment

Means that the postal item is packaged, marked and will be sent shortly.

Awaiting quality check

Means that the parcel is not yet complete and is in the seller's warehouse awaiting verification of the contents before shipping.

Upload operation completed

Generalized status, meaning that the parcel has left the warehouse / intermediate sorting center and is heading to the next sorting center towards the recipient.

Export operation completed

The customs clearance procedure has been completed, the postal item has been handed over to the post office of the destination country for further dispatch to the recipient.

Shipment from the seller's warehouse

The parcel has left the seller's warehouse and is moving towards a logistics company or post office.

Cancel shipment

Generalized status, meaning that the parcel (order) for some reason cannot be sent (continue further movement).

Sending to terminal

The parcel is sent to the postal terminal at the airport to be loaded onto a plane and sent to the destination country.

Item is ready for dispatch

Means that the postal item is packaged, marked and will be sent shortly.

Sent

Generalized status, meaning the sending of a postal item from an intermediate point towards the recipient.

Sent to Russia

The postal item will be transferred to Russian Post for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Sent to destination country

A postal item in the process of being transferred to the mail of the country of destination, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Note!
The following status will not be displayed immediately as soon as the parcel arrives in the country, but after the postal item is accepted (unloaded, processed and scanned) by the postal service.

This may take from 3 to 14 days, depending on the workload of the international postal exchange location.

Sent from warehouse to sorting center

As a rule, this status means that the foreign sender (seller) brought your parcel to the local post office.

Transferred for storage

Means the arrival of the item at the recipient's post office (OPS) and transfer to storage until it is delivered to the recipient.

As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Transferred to customs

In the sender's country

In the recipient's country

Loading onto the plane

Loading onto the plane before departure to the destination country.

Loading into transport

Preparations for shipment are completed

Means that the postal item is packaged, marked and will be sent shortly.

Preparing for shipment

Means that the postal item is packaged and marked for further dispatch.

Preparation for export

Packaging, labeling, loading into a container and other procedures necessary for shipment to the destination country.

Left the airport

In the sender's country
The postal item has departed from the airport of the sender's country and is heading to the destination country.
The following status will not be displayed immediately upon arrival at the airport of the destination country, but after the mail item arrives and is accepted (unloaded, processed and scanned) by the postal service. This may take from 3 to 14 days.

In the recipient's country
The postal item is delivered to one of the places of international postal exchange for subsequent import operations.

Left the international sorting center

The postal item is sent to the country of destination, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the international exchange site

The shipment has left the place of international postal exchange and is then sent to the sorting center. From the moment the shipment leaves the MMPO, delivery times within Russia begin to apply.

According to information received from Russian Post, the status “Left the place of international exchange” can last no more than 10 days. If after 10 days the status has not changed, this is a violation of delivery deadlines, which can be reported to the Russian Post Office by calling 8 800 2005 888 (toll-free call), and they begin to respond to this application.

Left the mail terminal

The postal item has left the intermediate point of its route and is heading towards the recipient.

Left the warehouse

The parcel has left the warehouse and is moving towards the post office or sorting center.

Left the sorting center

The postal item has left the sorting facility postal center and is directed towards the recipient.

Left the ShenZhen Yanwen sorting center

The mail has left the sorting center of the logistics company Yanwen Logistics and is heading towards the recipient.

Left the country of transit

The postal item has left the transit country and is directed towards the destination country, for delivery to one of the places of international postal exchange, and subsequent import/export operations.

Left the transit country

The postal item left the sorting center in a transit (intermediate) country, was sent to the destination country, for delivery to one of the places of international postal exchange, and subsequent import / export operations.

Information about the postal item has been received

Received information about postal shipment to in electronic format

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Received for further processing

The parcel arrived at one of the sorting centers for processing and further dispatch to the recipient.

Postal item is registered

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

Arrived

Generalized status, meaning arrival at one of the intermediate points, such as sorting centers, postal terminals, airports, ports, etc.

Arrived at the airport

The parcel arrived at the airport for unloading, loading, processing and further shipment to its destination.

Arrived at the international sorting center

Came to the place of delivery

Indicates the arrival of the item at the recipient's post office (OPS), which must deliver the item to the recipient. As soon as the item arrives at the department, employees issue a notice (notification) that the item is in the department. The notice is given to the postman for delivery. Delivery is carried out on the day the item arrives at the department or the next day (for example, if the item arrived at the department in the evening).

This status indicates that the recipient can independently contact the post office to receive the shipment without waiting for a notification.

Arrived at the international exchange location

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at the post office

Indicates the arrival of a postal item at the recipient's post office, which must deliver the item to the recipient. This status indicates that the recipient needs to contact the post office to receive the shipment.

Arrived in Russia

Arrived at the sorting center

Indicates the arrival of a postal item at an intermediate postal node for sorting, selecting a route and sending it to the recipient.

Arrived at ShenZhen Yanwen sorting center

Indicates the arrival of a postal item at the intermediate sorting center of the logistics company Yanwen Logistics, for sorting, selecting a route and sending it to the recipient.

Arrived at the sorting center of the destination country

The postal item has arrived at the sorting center of the destination country for subsequent import/export operations.

Arrived at destination country

The postal item has arrived in the country of destination at the place of international postal exchange for subsequent import/export operations.

Arrived in transit country

The parcel arrived at one of the sorting centers of the transit (intermediate) country for processing (sorting) and further dispatch to the recipient.

Arrived at the small package processing center

Indicates the arrival of a parcel at the postal distribution center for sorting, selecting a route and sending it to the recipient.

Arrived at warehouse

Arrived at the carrier's warehouse

The parcel arrived at the warehouse for unloading, labeling, processing, loading and further dispatch to its destination.

Arrived at the terminal

Means arrival at an intermediate terminal for unloading, loading, processing and further dispatch to the destination.

Arrived in the territory of the Russian Federation

The postal item arrived on the territory of Russia, for further import and dispatch to the recipient.

Reception

Reception

This means that the overseas sender (seller) has brought your parcel to the local post office. At the same time, he filled out all the necessary documents, including the customs declaration (forms CN 22 or CN 23). At this time, the shipment is assigned a unique mail ID– special bar code (Track number, Track code). It is located on the check (or receipt) issued upon acceptance of the postal item. The “Reception” operation shows the place, date and country of receipt of the item. After acceptance, the parcel moves on its way to the place of international exchange.

Reception by the customs service of the country of destination

The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control, the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Reception at customs

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

The parcel has arrived at one of the sorting centers and is being processed. After some time, the parcel will leave the sorting center for further dispatch to the recipient.

Customs clearance

In the sender's country
The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

In the recipient's country
The status means that the shipment has been transferred to the Federal Customs Service (FCS) for clearance. At MMPO, shipments undergo a full cycle of processing, customs control and clearance functions. Postal containers arrive under the customs transit procedure. They are then sorted by type and transferred to various areas. Shipments with product contents undergo X-ray inspection. By decision of the customs officer, the postal item may be opened for personal control; the reason for personal control may be violations of property rights, a commercial consignment, targeting a consignment that may contain substances prohibited for shipment. The postal item is opened by the operator in the presence of a customs officer, after which a customs inspection report is drawn up and attached to the item.

Transportation of mail from one sorting center to another, towards the recipient. On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

Export (content check)

The postal item was handed over to the customs service of the sending state for inspection and other customs procedures. If the parcel passes the customs check successfully, it will be sent to the destination country.

On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Export, processing

Indicates the actual dispatch of the postal item to the destination country.

The “Export” status includes the transfer of the parcel to a foreign carrier, which, by land or air transportation, transports it to the MMPO of the destination country. As a rule, this status is the longest and the transition to “Import” may take some time. This happens due to the characteristics of flight routes and the formation of the optimal weight for transporting it by plane. For example, shipments from China may be delayed due to the fact that cargo planes can carry at least 50 - 100 tons.
On average, an export operation takes from 7 to 14 days, but sometimes this operation can take up to 60 days.

If the shipment is in the “Export” status, then it is impossible to track it (find out what exactly is happening to it); only at the import stage will you be able to see your package and monitor its further movement. The use of transit transportation and certain restrictions often delay shipments. However, if your parcel was sent more than 3 months ago, but has not received the “Import” status, then the sender needs to contact the post office and apply for a search.

Electronic registration of mail

It means that the seller has registered the postal item (track code) on the postal (courier service) website, but in fact, the postal item has not yet been transferred to the postal service. As a rule, from the moment of registration until the actual delivery of the parcel, it can take from 1 to 7 days. After the parcel is transferred, the status will change to “Reception” or similar.

SPSR Express is a company for expedited delivery of goods throughout Russia and abroad. In addition to the initial fast shipping offer, SPSR offers personalized business solutions. The company provides services in forwarding and tracking SPSR orders and documents. Since its creation, the main values ​​of the organization have been Speed, Personal approach, Security and Rationality. This is how High-Speed ​​Postal and Special Solutions appeared. This served not only as a slogan, but also as the name of the organization - SPSR-Express. After appearing on the international market, the name of the organization was translated as SPSR Express (Speed, Personal approach, Safety and Rationality). The service prides itself on its friendly work. This approach has helped the company maintain a leading position by offering customers specific solutions. Today the company can be proud of its own auto racing team - SPSR Formula Team. She participates and wins in the country's racing series - Formula Masters Russia. The service provides clients with a range of services for the delivery and tracking of SPSR-express parcels, such as documents, parcels and cargo.

All listed orders can be sent within Russia or abroad. The company has extensive experience in the field of logistics. In this way, the company develops tailored solutions for its users that meet modern requirements throughout the world. SPSR-express tracking, as well as delivery, occurs in accordance with accepted quality standards and helps the company stay one step ahead of competitors. It is also possible to send “from hand to hand” using SPSR-express; tracking using the invoice will be carried out by you without much difficulty. In addition, this approach will help ensure maximum business efficiency.

Track cargo and SPSR parcels by waybill number

When an order is sent by SPSR or when SPSR works as a partner with foreign delivery services, an internal bill of lading number is assigned to the order upon receipt of order information. SPSR allows you to track both by the international track number if the parcel is from abroad and by the internal invoice number.

You just need to enter the invoice number on this website to find out where your cargo or parcel is located.

Track SPSR parcel by phone number

The official SPSR website provides tracking only using the shipment number or cargo bill number. I suspect that tracking by phone number is not possible with SPSR.

Track SPSR parcel by order number

SPSR Express can be tracked by order number using our universal postal tracker. You can always stay up to date latest changes status of your shipment.

SPSR tracking is also available on the company’s official website. And if you have any questions about your shipment, you can call 8-800-555-54-45. Full list Contact telephone numbers can also be found on the official website.

Russia Express SPSR parcel tracking

Russia Express is a delivery method on the GearBest and Aliexpress websites. In Russia, such parcels are delivered by the courier company SPSR and you can track them on our website.

The shipment has arrived at the SPSR office, what does this mean?

This means that your parcel is already at the SPSR office and is being prepared for delivery; the courier will contact you soon to coordinate delivery time. If you have arranged for pickup, then you can go to the SPSR office with your passport to receive the parcel.