Every company that respects itself and its clients has its own 24-hour help center. Of course, MTS is no exception. Each subscriber of this operator can contact a customer support specialist free of charge at any time. By calling the help center you can get an answer to almost any question. The problem is that many simply do not know how to call the MTS operator. There are several numbers to contact a support specialist. All of them are free and available 24 hours a day.
You can call the MTS operator using one of the following numbers:

• 0890
• 8 800 250 08 90
• +7 495 766 01 66 - number for contacting the MTS operator in international roaming;
• 8 800 250 09 90 - support number for corporate clients;
• 0 800 400 000 - (free call from any numbers) or 111 (only within the MTS network) - MTS Ukraine contact center;
• +375 17 237 98 98 - MTS Belarus operator number.

As you can see, the MTS support service provides a fairly large number of numbers. Before calling the MTS operator, we recommend reading this article in full. The fact is that when you call any of the above methods, you will not hear a specialist answer. Initially, you will be taken to an automatic voice menu, then you need to enter a certain combination of numbers and only after that you can ask your question. It is worth noting that you often have to wait a long time for a specialist’s response. We will tell you how to contact the operator faster, and also consider alternative ways to contact support.

How to call MTS Russia operator

MTS provides its services in several countries, for example, in Belarus and Ukraine, but the largest number of clients are in Russia. This is why Russians most often think about how to call an operator on MTS. If you purchased an MTS SIM card in any region of Russia, then the numbers below will help you get advice from a specialist at the MTS help center. Unfortunately, there is no single number that will allow you to contact the operator for free from any number and anywhere in the world. Therefore, you need to know all the help center numbers and their purpose.
Before contacting the operator, you should try to solve the problem yourself, of course, if possible. For example, if you want to know, you can read our separate review. Our website also contains many other useful articles that will help you avoid the need to waste time waiting for an operator to respond. Also, do not forget that the number can be managed through your personal account; by the way, we will return to this issue later, but for now let’s move on to main topic articles.

MTS Russia operator numbers:

• 0890 - only for calls from MTS Russia numbers;
• 8 800 250 08 90 - multichannel federal number(you can call from the numbers of any operators and home phone);
• +7 495 766 01 66 - number for contacting the MTS operator in international roaming.

That is, if you are calling from an MTS number, you can use short number 0890 , if you need to contact a specialist from a landline or mobile operator, then the number must be appropriate (see number above). If you are abroad, then you need to call +7 495 766 01 66 , this is the only way you can communicate with a help center specialist and not pay for the call.

It is worth noting that despite the difference in numbers, they all allow you to call using a single voice menu, that is, a direct connection with a specialist will not occur immediately. To hear the voice of a living person, you will have to listen to an auto-informer who will tell you which numbers you need to press to contact the operator. In addition, you will have to spend time waiting for the consultant to respond. That is why we recommend that before calling the MTS operator, you try to solve the problem yourself. If you cannot do without the help of a specialist, then use the instructions below to at least reduce the waiting time for a response.

To contact the MTS operator, follow these steps:

1. Call 0890 , 8 800 250 08 90 or +7 495 766 01 66 (when and which number should be used is indicated above);
2. After you hear the voice of the autoinformer, press the number 1, then 0;
3. Select whether you want to evaluate the quality of the operator’s work by clicking on the corresponding number;
4. Wait for the operator's response. You will be informed of the approximate waiting time.

If the operator does not answer for a long time, you can try to call back later, or use alternative methods of contacting the contact center. Information about current alternative ways is given at the end of the article.

MTS operator number in Belarus and Ukraine

Operator mobile communications MTS has a huge customer base. MTS has subscribers not only in Russia, but also in other countries, for example, there are a sufficient number of them in Belarus and Ukraine, therefore, you should tell how to call the MTS operator in these countries.

MTS Belarus operator numbers:

• 0880 - a toll-free number to contact the operator when you are on the MTS network;
• +375 17 237 98 98 - a toll-free number that allows you to call the help center from any number, including a landline phone.

By calling the indicated numbers you can manage services, find out your balance and, of course, get expert advice. The operator's response time depends on the network load.

MTS Ukraine operator numbers:

• 111 - short number for calls from MTS numbers;
• 0 800 400 000 - number to contact the operator from any phone;
• +38 050 508 11 11 - help center number when roaming abroad;
• 555 - a number for quick connection with an operator (cost - 0.47 UAH per call).

As you can see, MTS Ukraine subscribers have the opportunity not to waste time waiting for an operator’s response, but to receive advice immediately, however, the service is paid. Some time ago something similar was in effect in Russia. There was no separate number, however, informing the subscriber of the waiting time, the autoinformer offered to receive advice out of turn for a fee.

Alternative ways to contact the operator

We told you how to call the MTS operator. Now you know all the current numbers. It would seem that we could end here, but there is some problem - waiting for a specialist’s response. Unfortunately, it is not always possible to quickly reach an MTS operator. Sometimes the wait lasts more than 10 minutes. Not everyone has the patience to wait that long. If you don't want to wait, then try to solve the problem using one of the methods below. In addition, you can always solve the problem yourself through your MTS personal account.

You can contact the MTS operator in one of the following ways:

1. Use the “My MTS” application to ask a question to a help center specialist in chat mode;
2. Ask your question by e-mail [email protected]. You can ask for an email or call back;
3. Use the Call Back service. The service is not connected or managed in any way. Usually the autoinformer offers to use it when all the specialists are busy.

The most attractive is the first method, which involves using the “My MTS” application. You can correspond with a consultant via this application absolutely free.

Sometimes mobile users need to solve one or another problem related to telephone number, for example, find out about the cost of funds or the conditions for using a specific service provided by the operator. MTS subscribers can use their personal account for these purposes. Another convenient way to solve the problem is to contact a specialist contact center. The MTS operator will provide you with all the necessary information, often for reference purposes, and will add or disable the option you are interested in. To contact him, you only need a mobile phone and a few minutes of free time.

Attention! If you have an MTS number and a call to the call center, which operates around the clock, is made from it, then communication with a specialist will be absolutely free.

Most often, subscribers wonder how to contact the MTS operator when they need to find out details of the service on their tariff plan. Also, communication with a specialist will allow you to receive information on your mobile phone automatic settings Internet or MMS. This is very convenient, because you can call help desk much easier than visiting a company salon or understanding the work of an online assistant that has a personal account.

MTS operator: how to contact?

Usually, every subscriber knows how to get qualified help in matters of mobile communications. This is due to the fact that the call center number at which the operator will answer you is indicated in the contract and even in advertising leaflets. In addition, even if you do not have access to the papers received when connecting to MTS, it will not be difficult to find out the required number by going to the company’s official website. The combination is simple - 0890. It is relevant for all regions of Russia and is the most in a simple way get in touch with a contact center specialist.

By dialing the above number, you will find yourself in a menu where an automatic informant will ask you to perform certain actions to obtain the information you are interested in. In some cases, you can solve the problem yourself, because the menu is quite comprehensive. If it is the MTS operator you need, then you can contact him in a few minutes.

Attention! Having a mobile phone with an MTS SIM, you can call the helpline even if you have a negative balance or the number is blocked.

MTS operator: how to talk from a mobile phone?

Most often, mobile phone users are interested in how they can contact a contact center specialist in the shortest possible time. If you don't want to waste your time remembering correct number, then it’s better to mark it somewhere – 0890. It will allow you to call the helpline if an MTS SIM card is inserted into the phone. Another useful number– 8800-2508-250. It will be useful if you decide to contact a company employee by calling fixed network or using the connection of another Russian mobile operator. In both cases, you will not have to pay for the minutes spent, because it is completely free.

Wide selection of specialized 24-hour company support numbers cellular communication designed specifically to provide prompt assistance to network subscribers. However, many clients are increasingly wondering how to call a live MTS operator from a mobile or landline phone.

Contact MTS support

Easily!Very difficult!

How to call the MTS operator for free from a mobile phone

The 24-hour support service works specifically for all subscribers using the company’s cellular services:

• Dial a short number using the phone keypad 08-90 ;

A small note, or what MTS is silent about: support by number 0890 is provided to subscribers from 8 a.m. to 10 p.m. Moscow time. The rest of the time to this number A robot answers typical questions from subscribers. Keep in mind. From 10 pm to 8 am call the number 8-800-250-08-90 .

Video about the work of the MTS support service and the operator’s attitude towards its customers

Taking into account the constant very frequent problems of subscribers with dialing the MTS support service, I advise you to use the help of the operator’s support in one of the official communities in in social networks, fortunately, 90% of users have accounts there: MTS Group VKontakte And MTS community in Odnoklassniki. Judging by the reviews of subscribers who asked for help, they respond quite quickly.

How to call the MTS operator for free from any mobile or landline

24-hour support service works for all subscribers using cellular services of any other company or for calls from landline numbers:

• 8-800-250-82-50 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• If you don't want to listen to hints automated system, then you can press buttons 2 and after 0 on the keyboard;
• Before connecting, the subscriber will be asked to evaluate the work of the support service;
• To refuse or agree to the assessment, the user must press the appropriate keys;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

Lifehack #1: If you can’t get through by calling 0890, and you need help urgently, then if there is a phone nearby with a SIM card from another operator, call the number 8-800-250-82-50 from a phone connected to another telecom operator. MTS “thinks” that a subscriber from another operator can call about the transition and quite quickly “connects” with a live support employee. I checked it myself this method repeatedly. Works.

Lifehack #2: Call support at 8-800-250-08-90 , Then we listen to the autoinformer and press not the number “1” (mobile communications), but the numbers “2”, “3” or “4” (home Internet, MTS Wallet or Satellite TV). In these directions the load is usually less. Accordingly, you will be connected to an operator faster. And ask the “live” support employee to connect with the one who resolves issues via mobile communications. In most cases, this method helps to “bypass” the queue.

How to call the MTS operator from a mobile phone using a federal number

The 24-hour support service is available for all subscribers using additional company services (online banking, home Internet and television) or for calls from landline numbers:

• Dial the number using the phone keypad 8-800-250-08-90 ;
• You can listen to the voice menu to the end and wait for the automatic connection with a consultant;
• A connection to a free consultant may occur after some time of waiting on the line if all employees are busy.

For legal entities and corporate clients use the number