A variety of applications and services allow you not only to order a car, but also to specify the necessary options in advance, calculate the price of the trip, and even choose the ideal route. The pioneer in this area in Russia was the Yandex service, which opened Yandex.Taxi.

The Yandex Taxi service appeared in October 2011, when the company introduced free application For Android And iOS. The aggregator began its work on smartphones, and only later almost all functionality was transferred to the website taxi.yandex.ru And taxi.yandex.com .

The aggregator’s task is to “bring together” the client and the driver. At the same time, the developers have created many ways to optimize this work to ensure maximum convenience for both parties. For example, the service transfers the order to the driver who is closest to the user. The road situation in the area is also taken into account.

Today Yandex.Taxi is one of the largest aggregators in the country in terms of the number of orders. It operates in 126 major cities of Russia, as well as in Belarus, Moldova, Ukraine, Armenia, Georgia, Kyrgyzstan, Kazakhstan, Uzbekistan, Latvia. According to official data, more than 200 thousand drivers are connected to the system.

One of the main points that ensure the relevance of the system is high quality service. A well-functioning system of interaction between drivers and passengers helped achieve this.

The Yandex Taxi aggregator is structured as follows:

1. To start working in the system, the driver must register in it. It is noteworthy that the company only allows orders legal entities or individual entrepreneur, so no random “bombs” can approach you. An additional guarantee is regular special certification of drivers and setting requirements for cars.
2. The client also registers in the system. To place an order, he must enter and confirm a phone number. Next, the client specifies the travel destinations and payment option.
3. Once the order is received, it is sent to the first wave of drivers. It includes only the most reliable and trusted users who have been working for a long time and receive good feedback.
4. If there is no response within 30 seconds, the second mailing begins, this time to all drivers nearby. The more time passes from the moment of ordering, the larger the area covered by the alert.
5. When the driver takes the order, the customer sees information about where his car is, how it is moving and when it will arrive at the place. The total cost of the trip is also displayed.
6. If the order was made in error, it can be canceled before the driver arrives. If you did this later, you will have to pay a penalty.

The service's operation scheme is approximately the same for both the application and the website. Everything is extremely simple, transparent and understandable.

Yandex.Taxi is a convenient and popular service. He does everything for his clients and tries to keep up with the times. The company not only offers transportation services, but also adds interesting innovations to them. For example, in 2015, cars with helmets were launched in large cities (Moscow, St. Petersburg) virtual reality, with which you can emulate a trip through a tropical forest. You won’t be able to specially call such a car, but if you’re lucky, you’ll get a lot of impressions from a regular trip around the city.

The important advantages of Yandex.Taxi are:

• the ability to call a car without calling the dispatcher and without talking on the phone at all. This approach is convenient not only for people with speech impediments, but also for introverts or those who are in a noisy room/outdoor where they will be hard to hear;
• favorable rates. The company offers affordable prices for most cities, often lower than the market price. An additional advantage is that the price is known when ordering;
• fixed price for a trip to or from the airport. The system allows you to call a car by affordable price, which averages about 1000 rubles, which is very little compared to 4-5 thousand for private owners;
• several payment methods, including you can transfer money in cash, via Apple Pay, pay by card or Yandex.Money (not for all cities). You can also use promotional codes to get discounts;
• cars are found very quickly. The average waiting time is 10 minutes, while in popular places (airports, train stations, attractions) a car can arrive in two minutes, or even less;
• carriers and vehicles are carefully checked to prevent customer dissatisfaction. Drivers who often receive good ratings are given higher priority, which allows for a significantly higher level of service. Even delays are recorded;
• There are many tariff options to suit every taste. You can choose the type of car and various additional services;
• There is bonus program, which starts working when you become a regular customer. To do this, you need to make at least three orders;
• Regular customers have the opportunity to place two orders at the same time (convenient for large companies).

Yandex.Taxi also has protection for the driver: customers who are too scandalous and arrogant are marked with a special flag, which signals that the order may turn out to be fraudulent.

Taxi service rates may vary in different cities, so it is important to keep track of exactly what conditions the application offers you. All tariffs include a free wait of 3 minutes. The cost of the trip may be increased during busy hours.

• "Combo";
• "Economy";
• "Comfort";
• "Comfort+";
• "Business";
• "Minivan";
• "Children's."

The price depends on what category of transport you will receive when ordering a car. So, by ordering “Economy” you can wait for any random car, but the “Business” tariff guarantees that a luxury class car will come to you or at least the nearest category.

You can calculate the cost of the service not only for a direct route, but also for a complex route. You might, for example, pick up your child from school, drop by at work, or drop off things for a friend. Specify several addresses at once when calling, and the service will build a route for the driver, calculating the cost of all movements at once.

In addition to the division into tariffs, within each tariff there is a division into tariff groups: “Weekend tariff”, “Day” and “Night”. The cost of the trip depends on them, for example, in the “Economy” tariff, the “Day” option offers to pay 99 rubles for 4 minutes of travel, and the “Night” option requires the same amount for 3 minutes of travel. The options included in it also depend on the group.

If you wish, you can leave a tip for the driver. They will be debited from the card within 30 minutes after the trip if you completed it by clicking the “Done” button.

Yandex.Taxi offers a fairly wide range of opportunities for the client. Additional services include:

• non-smoking salon;
• transportation of bicycles, skis;
• transportation of animals;
• a car with a yellow license plate (you can drive in lanes designated for public transport);
• air conditioner;
• luggage (in the cabin or separately) and much more.

We should also say something about traveling with children. Back in 2015, the company introduced three categories of child seats:

• from 9 months to 2 years;
• from 2 to 5 years;
• from 5 to 12 years.

Previously, you could only order one seat; now you can add a seat and a booster, or two boosters, to your order.

Yandex Taxi website represents large map, on which you can specify the arrival and departure points. Its functionality is a little more modest than that of the application, since there may be problems with geolocation. But there are enough links to information, rules, tariffs, etc.

You can place a demo order on the website to understand how the system works. You will also have access to a choice of options and time, however, the time can only be specified in two ranges: “in the near future” and “in 10 minutes”. Call a taxi at a specific time in the future (for example, 10 am next day) it is forbidden.

The Yandex.Taxi application is included in the “Top Free” programs for mobile phones in the “Maps and Navigation” category in Google.Play, taking 1st place there. IN App Store The application is in 1st place in the “Travel” category, it is present in the Microsoft Store, but has a slightly lower rating, since in terms of functionality it lags behind its analogues for other operating systems.

In the application you can use the same tariffs as on the website. The selection of options is also standard. You can choose to pay by card or cash. If you want to pay with a card, you need to link it to the application. Money, including fines, will be written off automatically.

The peculiarity of the program is that it allows you to calculate the ideal point to call a driver and start the trip, as well as see where each of the service cars is located. You, of course, can specify any point on the map, but the program, based on an analysis of data on the location and movement of active drivers, suggests a place that meets the following characteristics:

• is located near you. Places within a 1-2 minute walk are usually offered;
• has a platform for the driver to stop. This can be either a parking lot or another place where a taxi can stop without fines;
• saves you money. The driver spends a minimum of time traveling from this point to the final point; you don’t have to spend a long time getting out of yards or looking for a way in a traffic jam;
• allows the car to arrive as quickly as possible.

If you regularly use the application, it will help you quickly enter the address. The program remembers all the places you go and can understand where and at what time you are going. When ordering a car, you will only need to confirm your destination.

Important! When installed on mobile device The program requires the following permissions: access to identity, contacts, location, SMS, calls, media files, storage, camera, microphone, Wi-Fi information, device ID and other data. In fact, the program can collect all the information about you, but Yandex is considered reliable, so you can hope that personal data will not fall into the wrong hands.

So, you want to order Yandex.Taxi. What needs to be done for this? To get started, install the application or go to taxi.yandex.ru. You will have to specify and confirm your phone number in the application. The system will automatically indicate your location; all you have to do is indicate on the map exactly where you are. If your location is difficult to see on the map or geolocation does not work, simply enter the desired address.

The next point is choosing a tariff. Next to each tariff there is a small button with the letter i. If you click on it, a menu with a description of all the options becomes available. Select the car you need, specify additional options, click the “Order” button.

As soon as you click “Order” the search for a car begins. At this time, you can change your mind and cancel the order.

As soon as the driver is found, you will be notified. A car will appear on the map and will move with the driver. At this stage, you can also cancel the order for free (to do this, click on the three dots at the bottom of the screen). As soon as the driver arrives, canceling the order becomes subject to a fee (on average it will cost you 99 rubles).

Next, you find a car (all data about it is displayed on the screen) and go on your planned trip. Payment can be made both before boarding a taxi (by non-cash methods) and upon arrival (in cash).

After the trip, you can rate it out of five and write a review. The driver does not see it, just as he cannot find out what this or that client wrote. For low grades and regular negative reviews the driver may be disconnected from the aggregator.

Does Yandex.Taxi have any disadvantages?

Any service has drawbacks, but to Yandex.Taxi’s credit, almost all problems are related not to the aggregator itself, but to the drivers. Users encounter the following difficulties:

1. When paying in cash, the driver demands tips and gives incorrect amounts. The solution is simple: pay by bank transfer. If you have a receipt and transfer, Yandex.Taxi will return your money or help resolve the dispute.
2. Drivers are inadequate, sick, want to sleep, etc. Leave complaints about such people, the aggregator will remove them from the database. You can also record the driver’s behavior on your phone and Yandex.Taxi will try to smooth out the impression.
3. The final cost of the trip turns out to be significantly higher than what was stated during the calculation. Usually in such situations the client is to blame for forgetting to clarify little things like an additional stop. But if this is not your fault, contact the aggregator, they will accommodate users halfway.
4. The main criticism of Yandex.Taxi comes from drivers, since the service offers very low wages for their labor. From the client's point of view, there are very few, if not any, downsides.

Yandex.Taxi is a popular service that offers the client many opportunities and interesting features. It is safe to use, since each machine is monitored by an operator and its movements are recorded. When faced with problems, you can count on an adequate solution and help from the aggregator. In any case, the pros of using the app and website greatly outweigh the cons.

Order a taxi using the dispatcher's phone number:
8 499 550-05-05
8 800 100-18-81

If you have a question or complaint related to the work of the I ndex.Taxi service, call
technical support number I am ndex.Taxi.

Our campaign, THIS I AM Taxi, is official partner I ndex Taxi, working using direct connection protocols. Thanks to this, we have instant access to the order distribution system without intermediaries. Processing your order will take a matter of seconds, and already in 5-15 minutes your car will be there. Agree, this is quite fast for a metropolis like Moscow!

How to order Yandex Taxi in Moscow via phone

Call a taxi through our service you can:

• By filling out the taxi order form online or
• Typing dispatcher phone8 499 550-05-05

At ordering a taxi by phone, the search for the car will be carried out by our operator, who will accept your order.

If you prefer order a taxi online, By filling out the form and without contacting the dispatcher, the system will automatically distribute the order among taxi drivers and the nearest taxi that meets the parameters you specified will come to you.

We offer you order a taxi by phone or online around the clock. In addition, we accept pre-orders for exact times in advance so you don't have to call a taxi in a hurry and wait for the car.

Our taxi drivers

Each driver with whom the THIS I AM Taxi service cooperates undergoes mandatory testing in the system I am Index Taxi. Testing includes checking knowledge of the city and ability to work with clients. Our taxi drivers are drivers with many years of experience who know Moscow very well.

Our cars

All cars of the THIS I AM Taxi service, before starting to serve our clients, undergo a technical inspection to determine the current condition of the vehicle and assess its compliance with our quality standards.

We offer you order a taxi in Moscow economy or comfort class. Despite the fact that all our cars are tested for compliance with high quality standards and have spacious and clean interiors, of course, comfort class cars have special advantages. For example, these include improved sound insulation, a more spacious trunk, which is important when ordering taxi to the airport or to the station, a spacious cabin that can accommodate up to 4 passengers without the slightest discomfort, the availability of child seats, boosters for passengers under 12 years old, and so on.

Advantages of calling I index Taxi

Surely today call a taxi easier than ever. Besides what you can order a taxi by phone, you can spend just a minute filling out an online form and be sure that the car will arrive at your location within 5-15 minutes, even in such a huge city as Moscow. In addition, additional advantages of THIS I AM Taxi are:

• Fixed cost of travel to Moscow airports;
• Possibility of receiving a receipt;
• Possibility of specifying additional wishes of the passenger when ordering (child seat, trunk with increased capacity, issuance of a receipt, etc.);
• Payment strictly according to the taximeter.

Call a taxi through our service means that without delay you will receive a comfortable car with a friendly, honest and experienced driver who knows the shortest routes in any direction in Moscow.

To order Yandex.Taxi in Lyubertsy, leave a request on the official website, call the dispatcher number or use the phone application.

When ordering online via the Internet, fill in the “From” and “Where” fields, select suitable tariff, the system will automatically calculate the cost of the trip. Within 3 minutes you will receive an SMS notification with information about the car and driver contacts.

If you plan to call a taxi by phone (not available in all cities), then when you call, tell the dispatcher your route.

Phone number for ordering

Rates

In the city of Lyubertsy, the tariffs are "Economy", "Comfort", "Comfort+", "Business", "Minivan", "Children's" and "Premium".

Economy

Comfort

Comfort+

Drivers with high ratings. Cars with a spacious and quiet interior.

Business

Luxury cars are manually checked and drivers are strictly selected.

Minivan

For traveling with six people or transporting a snowboard, skis, or bicycle.

Children's

Travel with children in a comfortable car with child seats.

• Reliable chairs CYBEX Aura-Fix and analogues
• Two child seats at once: a seat and a booster or two boosters
• Drivers prepared for traveling with children

Minimum cost (4 min and 2 km included)	no more than 99 rub.
Free waiting	5 minutes
Paid waiting (not included in the minimum price)	further waiting is paid according to the meter according to the tariff
Cost of a trip around the city
Cost of a trip around the city after a 15 km trip
Cost of travel in Moscow	no more than 11 rubles/km and 11 rubles/min
The cost of a trip around Moscow after a 15 km trip	no more than 9 rubles/km and 9 rubles/min
Cost of travel outside the city	no more than 9 rubles/km
Waiting on the way	no more than 11 rub/min
Surcharge for ordering a taxi by phone	no more than 1%
Vehicle type	Skoda Octavia, Skoda Rapid, Toyota Camry and others
Space in the car	3-6
Child seats	1-2
Seats for adults	1-2
Baggage	1-2

Premium

Premium cars, hand selected. Behind the wheel are professional drivers in business suits.

– The highest level of service in Yandex.Taxi

– Luxury cars in strict colors

Transfers

From airport

To the airport

Additional services

Transportation of animals - no more than 100 RUR

Air conditioning - no more than 0 R

A car with a yellow number - no more than 0 R

Non-smoking salon - no more than 0 RUR

Receipt - no more than 0 R

Promo code for discount

Install the official Yandex taxi app and save. Discount on your first trip when paying by card.

RUR 100 discount upon payment Google Pay

Work at Yandex Taxi Lyubertsy

Learn more about how to get a job in Yandex taxi using your personal car or a company car (requirements, working conditions and connections, driver reviews).

Fill out the application Earn up to 120,000 ₽ per month

Official partners in the city of Lyubertsy

• IT'S ME Taxi TransInform LLC, 127106, Moscow, Altufevskoe highway 11, bldg. 2, apt. 137, OGRN: 1177746022904
• CBZT taxi LLC "BIOS" 129128, Moscow, st. Malakhitovaya, 27 B, room. 1A, room 5, OGRN: 1187746029580
• Mobidik Taxi LLC "EVO" 141075, Moscow region, Korolev, Kosmonavtov Avenue, building 14, apartment 279
• BOUQUET495 LLC "CBZT" 129128, Moscow, st. Malakhitovaya, 27B, fl. 2, room IA, com. 28, OGRN: 5177746111615
• MOSTAXILLC "Dispatch center "Taxi", 115172, Moscow, Goncharnaya embankment, 9/16, building 1, office 3, OGRN: 5147746337349
• Taxi 2412 LLC "Service 2412", 121059, Moscow, st. Kyiv, 14, OGRN: 5147746278169
• iCar Taxi LLC "AGERA" 117420, Moscow, st. Nametkina, 10B, building 2B/N, floor 1, room. 3, OGRN: 1167746059436
• RusTaxi LLC "RusTaxi" 109388, Moscow, st. Guryanova, 31, apt. 59, OGRN: 5147746255432
• LoyalTaxi SOFKAR LLC, 117545, Moscow, 1st Dorozhny passage, 5A, building 2, OGRN: 1127746359124
• Center Motor Service LLC "Center Motor Service", 109052, Moscow, st. Nizhegorodskaya, 104/3
• Victory Pobeda LLC, 129226, Moscow, st. Dokukina, 7, bldg. 1, room 3, OGRN: 1157746540621
• Taxi TK Gross TK Gross LLC, 115477, Moscow, Proletarsky Prospekt, 14/49, bldg. 1, room 16 N, OGRN: 1157746760192

A complete list of Yandex partner taxi companies can be found.

Don't forget to leave your feedback about your trip and the service. Thank you!

Long gone are the days when taking a taxi was considered a luxury. Now everything has changed: both the attitude towards this type of transport and the quality of the services provided due to the appearance on the market of a large number of companies competing with each other.

Anyone who wants to use a taxi service needs to keep a couple of phones in mind, and the car will be provided quickly, at any time and place. If you call Yandex.Taxi, you can get a more affordable and convenient service, regardless of the city area and time of day.

What are the methods for calling Yandex Taxi?

The company's work is designed for a multi-purpose audience, so everything is done in order to make the way to call a taxi more accessible and varied. Now this can be done in one of the following ways:

1. Use the phone and leave a request to the carrier operator. It doesn’t matter what phone you use: this can be done from both your mobile and home;
2. Using the official Yandex.Taxi website, by entering in the empty columns the information required by the request;
3. Via installed on the phone mobile app.

Such a variety of ways to call an inexpensive and comfortable taxi makes it more accessible to different categories of people with different incomes. Those who are well versed in modern devices will be more accustomed to using a computer or a mobile application. For older people, calling an operator is better.

Let's get to know all the calling methods better.

How to call a Yandex taxi through a dispatcher using your home phone?

In our homes, the landline telephone is perceived by young people as a relic of the past, but for the older generation this device still remains relevant and necessary for communication. This contingent potential clients service can call a taxi by number with regular phone. Each city has a different set of numbers for the Yandex.Taxi service. You can check it on the company’s website or use the telephone service help desk, which is in every city.

By dialing the service number, you are directly connected to the dispatcher with whom you need to discuss the order. This is, first of all, the destination, residential address, what tariff the client wants to use, and what time the car should be picked up.

This method of ordering is very convenient to use, not only because others are not available, but also because by phone it is possible to call a taxi in advance, if necessary, then the next day, and also order a trip in both directions.

How to call Yandex.Taxi from a computer?

You can call Yandex Taxi from personal computer, connected to the Internet and, preferably, with an updated web browser.

The official website of Yandex.Taxi is taxi.yandex.ru. The site itself determines where you live, in what locality and, based on this, provides interactive map. There are also windows to fill in (“from”, “to”, etc.).

And now everything is in order:

1. At the very beginning, the fields indicate: from which point you want to get to which by taxi;
2. Then indicate whether you can wait 10 minutes or whether you need the car urgently;
3. If you have additional requirements, use the “Requirements” and “Order Comments” window;
4. At the next stage, you will need to select a service tariff, which opens when you press the corresponding button;
5. Enter the contact phone number where the driver will contact you;
6. Activate the “Call a Taxi” button.

As soon as you activate the button, information about the vehicle that will serve you will appear. This is the closest vehicle matching your chosen rate that has been shipped to the address you noted in your order. If necessary, the driver will always contact you at the specified phone number.

There are cases (very rarely) when the company’s website cannot determine your location. In this case, you need to resort to the city settings item, available on the website yandex.ru.

How to call a Yandex taxi through a mobile application?

It’s very easy to call a Yandex taxi using modern smartphones. The essence of calling a taxi using a mobile phone is identical to the previous method using a computer. But before you use it, you need to download the Yandex taxi application to a smartphone that supports the iOS or Android operating system. This is done completely free of charge. The only thing you need to pay attention to is that the app store is official. Full-time work The program is provided by a telephone with a GPS module.

In a couple of minutes you can download and install the application. Yes, and call a Yandex taxi from mobile phone it will become easier.

Let’s look at how the Yandex.Taxi calling application can be downloaded to your phone in more detail.

Installing the Yandex.Taxi mobile application

On a smartphone with operating system Android system needs to be opened Google Play and enter “Yandex taxi” in the search engine. The same operation can be performed by owners of smartphones that support the iOS system only in App Store.

One important point: Download only official applications, otherwise you may stumble upon scammers with malware.

As a last resort, you can use the following recommendation: download the application from the Yandex website.

To do this, take the following steps:

• open the Yandex Taxi website;
• use the “Mobile application” tab;

• as soon as the page opens, look where a form with the following content is offered: “Download the application from the App Store and Google Play”;
• enter your phone number and activate the “Get link” request.

Once the application is installed, open it and enter your mobile phone number, otherwise if you do not do this, you will have to enter it again every time you order a taxi.

The app will then request access to your location. You don’t have to answer this request, but it will be better if you answer it, and then the program will always itself determine the place where you are this moment place an order.

It also happens that you order a taxi for your friends or relatives. Although the application will recognize where you are, it will take into account the departure points that you indicate on the map or in specially designated fields.

The installation of the application can be considered complete in order to use it to order a taxi. If your smartphone has the most latest version operating system, then you will still be able to constantly receive updates regarding the Yandex taxi application, where you will be offered new features of this service.

Calling a car through the Ya.Taxi application

When you activate the application, it will automatically recognize your location on the map only if you turn on the geolocation feature on your phone through the settings. This setting must be enabled at all times.

Select “Location” so that when you launch the application, it can easily determine your location.

All you have to do is indicate the final destination of your trip, which you can enter in the field labeled “to” or show on the map. This could be a street with a house number, a metro station or a theater, etc.

Select the tariff and time of delivery of the car. Don't forget about additional services, such as the presence of a child seat or the need to transport large luggage.

As soon as you activate the call button, in a matter of seconds you will see the details of the car that is sent according to your order.

Of course, calling a taxi in the application is a higher priority when ordering a taxi, which promotes closer interaction between the client and the taxi service. This service is appreciated by many passengers and successfully use the application when ordering a taxi.

Basic application settings

To make the program interface most convenient to use, the program creators took care of this and included some additional settings, with which you can, for example, zoom in or out on the map, move markers to adjust the location (address). You can use voice input for information regarding destinations, booking times and fare preferences. Here, through the functional menu, you select the car category, Business, Minivan, Comfort, Comfort+ class.

How to exit the Yandex Taxi application?

If you need to close the program, then there is nothing complicated here: it closes like any other application through the smartphone settings. For this on the list open source software select Yandex taxi and activate the “Stop process” request.

Order a taxi using Alice

Not long ago it became possible to use the Yandex voice assistant, which is an analogue of Siri from Apple, and call a taxi through Alice.

If you already have Alice installed on your smartphone, then you can simply contact her, like “Alice, I need to call a taxi” or another phrase like that and say in which direction you need to move to your final destination.

If you want, give the address or name of the metro station, cultural and entertainment center where you are heading now. As soon as after voice communication The Yandex Taxi application will open, you will have to run your eyes over the filled fields and check their accuracy. If there are no problems, then calmly activate the “Call a Taxi” button.

For now, Alice can offer you a trip at the most popular Economy fare, but the program developers plan to “teach” Alice to take into account other customer preferences when choosing a fare.

You can communicate with Alice using stationary gadgets (computer or laptop). In this case voice assistant can only open the official Yandex website, not the application. Then you will need to follow the standard procedure for calling a taxi.

If you are traveling with a small child and you cannot do without a child seat, then before placing an order, you must check in the “Order Requirements” column that the client needs this device.

Even if you contacted the operator by phone to call a taxi landline phone, do not forget about additional requirements and wait for the arrival of a car that satisfies all your requirements.

Sometimes a group of people with luggage needs to travel. This must also be indicated when ordering on the website or when communicating verbally with the dispatcher. In this case, a larger vehicle will be offered.

Providing a child seat is a paid service, the cost of which is always better to check by opening the information on the official website in the “Children” tariff section or in the “Tariff” section. Basically it does not exceed 50-100 rubles.

Is it possible to order a Yandex taxi at a certain time?

Sometimes unforeseen circumstances greatly interfere with our plans and can prevent us from being at the right meeting on time. Therefore, always call a taxi in advance. There is a small “but” here. When using the Yandex application or official website to call a taxi, you can use only one of 2 options: either you need to give the car as soon as possible, or you can wait 10 minutes.

In order to call a car for a specific time, you need to contact the operator by phone and describe the situation.

Only the operator can accept the order in advance, negotiate the conditions, and select the tariff. And here there are no options.

The service workers do not understand the very formulation of the question, because... Working in this area, they are confident that they can find a car at any time in a large city. Therefore, there is no need to worry and look for a way to call a car in advance.

Note: Possibility to order Yandex taxi on certain time there was one until 2016, but it had to be abandoned. Now no one will tell you the exact reason, but they say that it is due to big amount rejected orders.

Call a Yandex taxi to two or more addresses

It often happens that along the way, a passenger needs to do several things, for example, pick up a child from kindergarten, meet a friend, buy and deliver medicine to parents. If this happens in your life, then it is better to order a taxi to 2 addresses at once.

To do this, it is convenient to use a mobile application for smartphones with iOS or Android: before placing the last route point on the map, you need to enter a couple of intermediate ones.

It turns out that the car is ordered not to 2 addresses, but to several at once (but no more than 3 intermediate ones). The procedure for visiting these addresses is determined by the passenger himself.

The application itself is responsible for optimizing the route and estimating its cost. Otherwise, this is a regular order, differing from the others only in that you need to drop by several addresses at once. This is in demand if friends are returning after a corporate party or traveling from the airport (train station).

It is worth paying attention to the fact that the cost that will be indicated to you in the application represents the final option. And no detour due to traffic jams can change it. It increases only in one case: the driver had to wait too long for you or you changed your mind about taking this route and changed it yourself.

How to order a Yandex Taxi for another person?

Sometimes you have to help out a friend who, for some objective reason, cannot use the service on his own.

To do this you will have to specify it exact location(home address) and the place where it needs to be delivered. You need to inform your friend about what kind of car, how quickly it will arrive and how much it will cost.

In the case described above, you need to use the “Order for another person” option, which is also available in the Yandex taxi application. More specifically, it is located in the section where wishes and comments are posted.

Having selected the option, you need to enter your friend’s phone number in a special column. This is done by manual dialing or directly from the phone book. As soon as access to the phone book opens, all that remains is to select the desired contact.

As for the payment method, here you have to choose. If you are sure that your friend will pay for the trip, then you need to opt for cash.

It is possible that you will want to do this for him, and then you can make a payment with your bank card. The money will be debited from her when the service is completed. That's all.

The friend must receive an SMS message, with the help of which all data relating to the car, the driver’s name and his phone number will be transferred to him. Such an approach to the client is doubly pleasant, because... it turns out that it is not necessary to have a “sophisticated” smartphone; you can get by with a regular cell phone, because sms message he will still come to him.

How to properly cancel a Yandex Taxi order?

Cancellation of an order can also be done through an application installed on a mobile phone. As soon as you log into the application using your account, you must select the “Active orders” option and there activate the “Cancel order” window.

Thanks to these actions, the call will be canceled and you will be asked to answer why you canceled the trip:

• This is a misunderstanding, you made an order by mistake;
• the driver who took the order for execution refused to fulfill it;
• the car does not arrive for a long time;
• there was a man with a car who would give me a ride;
• the driver for some reason chose a different direction;
• reasons of a different nature, if you wish, please describe.

You can do without a mobile application, but immediately call the service operator and ask to cancel an order already placed. No one forces you to explain the reason for the refusal, but to improve the service, please do so!

Let us once again repeat what we read above in the article on how to correctly order Yandex.Taxi using the example of a mobile application by watching the following video:

Among the most inexpensive and comfortable taxi services throughout Russia, Yandex carrier occupies a worthy place. It’s very easy to order a car here, the prices are quite reasonable and all payment methods are available. To make it convenient to use the Yandex taxi application, it is constantly updated and supplemented with new functions.

Today we have to figure out how to use Yandex. Taxi. This service appeared in Russia relatively recently, but it is already extremely popular. What kind of organization is this? What services does it offer? How to use it? All this will be answered further. In fact, everything is not as difficult as it seems.

Description

What is "Yandex. Taxi"? This organization- This is a taxi service. She transports people. Does not conduct any other third-party activities. And this makes me very happy.

Using Yandex. Taxi everyone can order a taxi in a few minutes favorable prices. Advantage of this service is that there is no need to call the dispatcher. The order is made through the official service page or by using a mobile application. A vehicle for transporting citizens will be selected using special program, which determines the closest taxi driver to the user. This technique allows you to reduce waiting time to a minimum.

Ways to order a taxi

How to use Yandex. Taxi? Every citizen can order a taxi without calling the dispatcher. This service operates throughout Russia, which makes customers very happy. We can say with confidence that the company being studied is not a scammer.

Order a car using Yandex. Taxi is available:

• via WhatsApp;
• by using the Yandex. Taxi mobile application;
• through the official page of the taxi.yandex.ru service;
• by calling the dispatcher (an extremely rare case).

How exactly to proceed? It all depends on the user's preferences. But in practice, most often people use a mobile application and official page organizations.

Via mobile

How to use Yandex. Taxi? Let's start by ordering a car through the official application. This is the safest, fastest and most versatile approach to ordering a car.

The user needs:

1. Download and install the Yandex. Taxi program on your mobile device. You can download it from the Yandex page.
2. Launch the application. The phone must be connected to the Internet.
3. Complete registration - indicate your mobile phone number and confirm it via SMS.
4. Enter your bank card details - they are needed to pay for taxi services. A social card will not work.
5. In the window that appears, write the addresses - from where and where to go.
6. Indicate the specifics of transportation in a specially designated window (whether you need a car seat, an empty trunk, etc.).
7. Confirm the order by clicking on the appropriate button.

That's all. You can wait until the citizen is informed that the car has arrived. According to the company's managers, the average waiting time for a taxi is 7 minutes.

Official site

How to use Yandex. Taxi? You can order a car through the official website of the service. With its help, users order a taxi without much difficulty. It is enough to have a computer and an Internet connection on it.

To call Yandex. Taxi, you need to:

1. Open the page taxi.yandex.ru.
2. In the field in the upper left corner, enter the addresses - from where and where to go.
3. Write the customer's mobile phone number.
4. Select the type of car (economy - from 49 rubles, comfort - from 118 rubles, minivan - from 200 rubles).
5. Specify the remaining trip parameters.
6. Click on the "Call a taxi" button.

You can wait for an SMS notification that the car has arrived. Usually, when ordering a car, the user will be informed of the average arrival time of the vehicle.

Dispatcher

But that's not all. The fact is that the service under study allows you to order cars for transporting the population using the usual method. That is, through the phone. "Yandex. Taxi" has representatives in different cities. All of them are represented by regular taxi services. Using their phones, you can use the services of the service being studied.

The telephone number of the Yandex taxi dispatcher in Moscow can be found on the official website and in the application.

Ordering a car is carried out in the usual way. A citizen calls, informs the dispatcher about the trip, and then waits for the car. The approximate cost of the service is announced in advance.

Promo codes

Now it’s clear what telephone number the dispatcher in Moscow Yandex taxi offers to its clients. But, as already mentioned, such an approach to ordering a car is rarely used in practice. Typically users use or special application, or the official website of the service.

Many people note that Yandex. Taxi has a fairly flexible system of discounts. More precisely, the service allows you to use special promotional codes to reduce the cost of travel. Promotional codes are issued in a variety of entertainment and shopping centers, cinemas and other public places.

The majority of users are satisfied similar system discounts With its help you can order a taxi at competitive prices. Promotional codes are usually indicated in advance in the application/website. This way the driver will be able to understand what amount to demand from the client.

Cars

When ordering "Yandex. Taxi", the dispatcher/application/website clarifies with the customer the type of car he needs. The cost of the trip will depend on this parameter. In total, as already noted, Yandex has 3 types of cars - economy, minivan and comfort.

The service under study receives mixed reviews for its available taxi fleet. The fact is that the majority of drivers work with their own cars. Therefore, there are different cars in Yandex. Taxi - both foreign and domestic. Their condition may also differ.

The main thing is that the majority of vehicles drive without identification marks. Therefore, it is quite difficult to guess that this particular car came from Yandex.

The comfort of a taxi, as already emphasized, also varies. But many users say that the majority of cars are no different in comfort. What kind of car will come to the call? If we get lucky!

Travel costs

How much does Yandex. Taxi cost for a trip? For this feature, users leave mixed reviews about the service. Why?

If you believe what the Yandex. Taxi dispatcher says, then ordering a car will cost at least 49 rubles. Exact cost trip depends on the trip parameters and travel distance. The approximate price is provided when ordering a taxi. This way a person can evaluate how profitable it is to use Yandex Taxi.

Many people say that the cost of trips through Yandex. Taxi is difficult to predict. You can really save money when using promotional codes. But ordinary trips often require huge expenses. You will have to pay extra for a child car seat, luggage in the cabin and other features of the trip. This must be taken into account.

Some say the service being studied is deceiving customers. For example, someone is promised a trip for 150 rubles, but in the end it costs 520 rubles. This ambiguity turns off customers. But in general, Yandex. Taxi is an affordable public transportation service. Errors in approximate calculations of the cost of travel occur here quite often. Therefore, it is advisable to find out the exact price for transportation directly from the driver or dispatcher after ordering the car.

Service speed

Do you need to use Yandex. Taxi? The phone will help with this! Through the mobile application of the same name, you can easily order a taxi at quite competitive prices.

The speed of service to the population when using the service under study is encouraging. The majority of clients assure that the cars really quickly arrive at the named addresses. 5-10 minutes of waiting - and the taxi will be there. Sometimes taxi drivers arrive at the place of order within a few minutes.

But not everything is as good as it seems. Sometimes cars take a long time to reach the specified address with the client. This is despite the fact that the app/website claims shorter taxi waiting times. Someone even complains that instead of 2 minutes, the taxi driver had to wait 25-30 minutes.