Troubleshoot problems syncing music between iTunes and iPhone. How to fix account synchronization problems Why iPhone doesn't want to sync with computer

Everyone knows that iTunes gives users the opportunity to enjoy their favorite music hits without borders 24 hours a day. But, like any other system in our lives, errors and malfunctions often occur. And, it would seem, the problem of lack of synchronization of iTunes with an iPhone, iPad, or iPod Touch should be solved promptly and almost in 2 minutes - but no, sometimes even service center specialists spend hours racking their brains over this problem, simply because they have dealt with it before have not encountered.

But now everything will be just great, and to successfully synchronize iTunes with an iPhone, iPad, or iPod Touch, you will not need to obtain special knowledge or take your device to the service center closest to your home, paying a lot of money to would-be masters. Everything will be fast and very simple... if only you use the step-by-step instructions that we will now provide you with.

So, you connect your iPhone to your computer, but the device doesn’t want to be recognized. The main reasons for this may be a malfunction of the device itself or incorrect operation of the software. Let's look at a few of the main reasons why iTunes may not sync with your iPhone, iPad, or iPod Touch.

Here are just the most important possible reasons:

  • Incompatibility of the device with the USB port, its failure
  • Using a broken or non-original USB cable
  • iPhone not functioning properly
  • Difficulties encountered with the software or with the operation of the Apple Mobile Device

Diagnose device and USB port compatibility

iPhone connects to USB port, but nothing happens? This means that one of the possible reasons is the device’s incompatibility with the port, or its failure. To check how it works, you just need to insert any flash drive into USB, and if everything is in order, the device is functioning, you should reconnect the IPhone to a different port. It is better if this port is located at the back of the PC. Use USB 3.0 or higher to ensure everything works like a charm.

Are there any positive changes when reconnecting? We are moving on to the next diagnostic stage.

Checking the correct operation of the cable

Connect the cable you are using to the charger. If the iPhone does not charge, the cause of the problem has been found, and it is a broken cable. Replacing it will solve the issue. If charging has started, then you will need to check the iTunes software and Apple device.

Checking the normal operation of the software

First of all, you should make sure that you have all the necessary software installed on your PC. But you should not try to download software from third-party sites that you are not sure about, because this way you expose your computer to the risk of infection. It’s better to take all programs from the official Apple resource, it’s safer. In addition, you will receive only the latest versions of the software, with all updates.

The Apple Mobile Device Service is available on every Windows or MacOS device, so synchronization problems may be caused by problems with this service. If you believe this is the case, the service will need to be restarted.

We reboot the Apple Mobile Device

To reboot, just follow these steps:

1. Apple device disconnects from PC, iTunes closes

2. Go to the management panel, find “Administration”, then open the “Services” tab

3. Look for the name of the service in the list, then click on “Stop”

4. After you are convinced after some time that the service is disabled, you should enable it again

5. Connect your Apple device and wait until the synchronization is successful

If after this there is nothing positive, then the problem is either with the technical part of the smartphone or with iTunes itself. It is worth looking for the folder with the program and uninstalling it. Next, download the latest program update from the Apple website, which will be suitable for your OS. Also update any drivers that are out of date. Well, if after all your actions synchronization still does not happen, and you simply don’t know what to do next, then feel free to go to the service center, the specialists will sort it out. Unless, of course, they are real specialists...

How to Fix iTunes When It Won't Sync with iPhone, iPad, or iPod Touch Video

When working with Apple devices, you often need to use the synchronization function. It is designed to update and add data between devices so that everyone has the same information as one. Although Apple gadgets are famous for their reliability, even with them there are failures. Therefore, it is not always possible to synchronize the iPad.

Why do we synchronize data? So that they are available on every device and are updated as new data appears. There are many reasons that prevent synchronization. Synchronization can be configured between gadgets, a computer, and the iTunes program. Sometimes it is not possible to make the settings, there are several reasons.

Gadget malfunction

This can happen with any tablet. You can fix this problem by rebooting the device. This needs to be done for a tablet and a PC. You can restart your computer using the standard reboot feature. To reboot the tablet, hold down the “power” key until the shutdown message appears and then swipe it to the side. After a couple of minutes of waiting, you can turn on the gadget by also holding down the “power” button until the apple logo appears.

Old version of the program

Another common reason is an outdated version of iTunes. You won’t be able to install the program once and use it constantly. It requires constant updating. If it is not updated there will be failures. To fix this problem, check the program for updates and install them, if any. After this, be sure to restart your computer and synchronize again. Perhaps now the synchronization will be successful.

iTunes crashes

System failures may have occurred while the PC was running. They could damage program files. This may lead to malfunctions in its functioning. How can I fix this problem? To do this, completely remove the program from your PC. A standard uninstall may leave a lot of files in the registry, making it difficult to fix problems.

To completely remove the program, download Revo Uninstaller. Next in the list of this application, remove sequentially: iTunes Apple Software Update Apple Mobile Device Support and lastly Bonjour . Look through the files for Apple products; if you find them, delete them. To clean, click on the program name with the right mouse button and click “delete”. Then just follow the instructions. After uninstalling, reinstall iTunes.

Authorization failures

This problem is displayed as a gray “synchronization” button. To eliminate this error in operation, try re-authorizing the PC. In iTunes, find the “account” item. In the expanded list, click the authorization option. In another pop-up menu, select “deauthorize this PC.” At the end of the process, you need to re-authorize the PC.

Follow the same steps, only in the last menu select “authorize this PC.” The system will send you a registration form where you need to enter your data and secret code from your Apple ID. If the information matches, the computer will be authorized. Now you can repeat setting up your tablet with iTunes.

Cable-USB

Probably the first thing you need to check is the serviceability of the cord. Examine it carefully for any damage or creases along its entire length. The use of non-original components may also cause a lack of response. How to synchronize the device in such a situation? Replace the cord with a known good one and repeat the procedure.

USB connector

Another reason why the setup may not work. Damage to the connector. The frequency of use of such connectors leads to the fact that they often break. You can get out of this situation by switching the plug to another port. Do not use additional adapters, this will slow down the data transfer speed.

Tablet malfunction

Reset your iPad settings. This can be done through the basic settings of the device. In the area that opens, find the “reset” column and go to it. From the proposed list, click the “reset all settings” column and wait for the process to complete. Try to synchronize the tablet, if it doesn’t work, then in the same list, click on “reset content and settings”. Wait for the reset to complete. This will reset the settings to factory defaults. If after the above measures you still cannot set up your gadget with iTunes, contact technical support for advice.

How to Sync iPad with iTunes

When you connect the tablet to the PC for the first time, a dialog box will be available. Here you can specify a list of data that will be synchronized each time you connect to the program. Those columns that you do not specify will not be configured. Here you can also combine data on your PC and tablet into one. The speed of the process directly depends on the volume of data being processed.

You can make this setting after uninstalling the program and installing it again. Now you know how to sync your tablet with iTunes and know the reasons why this process may fail.

If you do not enable Google account synchronization on Android, then you can forget about such a convenient feature as accessing contacts from any device with Internet access or creating a backup copy of data.

This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.

Attention! You can ask your question to a specialist at the end of the article.

Reasons why Google and Android synchronization fails

Enable Google synchronization with Android

To understand the synchronization options, you first need to know where to enable this feature.

  1. Go to "Settings".
  2. Open the “Accounts” section (“Personal data”, “Accounts”).
  3. If you don't have a Google account inside, you need to add one. You can create a new account or add data from an existing Google profile - login and password.
  4. Click on the added account to open its settings.
  5. To enable synchronization, move the switches next to the necessary services - contacts, Google Play Music, Google Fit, Google Photos, etc.
  6. To start synchronization right now, call up the additional menu and select “Synchronize” in it.

Increase

By default, app data, calendar, and contacts are synced. If you want to automatically synchronize photos with the Google server, you will have to install the Google Photos application. In its settings there is an item “Startup and synchronization”, after activation of which the photos will be sent to cloud storage.

Automatic photo syncing will continue to work even after you delete Google Photos. To disable it, you need to go to the application settings and move the “Startup and synchronization” switch to the inactive position.

Increase

Additional manipulations will also be needed to synchronize mail from the Gmail application. In order for data to be sent to the server, you need to check the “Gmail synchronization” checkbox in the client settings. If mail synchronization does not work, clearing the phone's internal memory of unnecessary files (if the storage is full) or deleting Gmail data will help.

Common ways to solve the problem of iPhone not synchronizing with a computer

  1. Re-authorize in iTunes;
  2. Restart your computer and Apple device;
  3. Checking synchronization over Wi-Fi connection;
  4. Using a different USB cable or USB port;
  5. Reset the device to factory settings.

Removing the LockDown Folder on Mac OS

Before you begin the process of deleting a directory, you must first disconnect all Apple devices from the computer and close the iTunes program. After these steps, you should open the Finder by holding down three keys at the same time - Shift + CMD + G. In the dialog box that appears, enter the path - “/Var/db/lockdown” and press the Enter button on the keyboard.
Now you need to select all the files located in the Lockdown folder and move them to the trash. That is, on Mac OS only files are deleted, and the directory remains in its rightful place.

Removing LockDown on the Windows operating system

Solving the problem is easier than it was on Apple laptops. We disconnect all devices, close the iTunes program on the personal computer, click on the “Start” button, where the “Search” field is located, enter the command %ProgramData% and press the Enter button.
Now you need to enter the Apple folder by double-clicking on it with the left mouse button. After this, remove the Lockdown button and restart the computer. Without rebooting, the system will notify the person that there is a system error, and it will be impossible to continue working with the Apple device.

Conclusion

The problem of synchronization between two devices has long been commonplace. Before you start panicking and calling specialists, you should carefully read the instructions and try to resolve the difficulties alone. The most common problem is outdated software. You should update the firmware as on the iPhone or iPad itself and do not forget about updating the iTunes program. Apple developers often release new versions, you should follow them, not forgetting their advantages.

Apple devices like the iPhone and iPad are considered to be among the most reliable when interacting with software products. However, they are not immune to errors. In particular, sometimes music does not sync from iTunes to iPhone. There can be quite a lot of reasons for this. This is especially noticeable when an Apple device is connected to a computer or laptop with Windows on board. But the problem can be fixed. Below are the simplest methods to help solve errors of this kind.

iPhone won't sync with iTunes: why?

The very first problem that awaits any owner of an Apple device is that the corresponding device driver is missing or incorrectly installed in Windows. We are not talking now about initializing the same iPhone as a USB device in the sense of recognizing information on the internal storage.

The problem is mostly that the iTunes control program was unable to connect to the iPhone when it attempted to communicate. And this may be due to the fact that the program itself is “buggy”. The simplest solution is to reinstall iTunes using the official installer for Windows, downloaded from the developer’s website or from the AppStore.

Music won't sync from iTunes to iPhone: what to do first?

But these are only computer programs. But it also happens that the iPhone does not synchronize with 54) directly on the mobile gadget.

The manufacturer himself recommends rebooting the device, combining the files in the media library (and in small parts), deleting the content and downloading it again, excluding PDF files from it. Perhaps the problem of the iPhone not syncing with iTunes will be solved. However, it is worth considering some other points.

Re-authorization

In some cases, the device may seem to establish communication, but in reality this does not happen. To correct such failures, you simply need to log out of your account and then log in again.

As a last resort, the “account” should be deleted, and when the device is rebooted, specify it again. Sometimes it helps.

Solving wireless problems

It's worse when the iPhone doesn't sync with iTunes over WiFi. Here you will have to check the network settings directly in the Windows system with the correct parameters of the TCP/IP protocol fourth version (v4), which is currently used most actively (the IPv6 version has not yet reached us).

In the simplest case, you should set the receiving of addresses to automatic, but sometimes to set DNS parameters you can use Google services, the addresses of which consist of four eights or two eights and two fours.

Resetting settings and reinstalling the operating system

Finally, if after this you still receive an error indicating that iTunes was unable to connect to the iPhone, you can try to do a master reset. To do this, you need to use the menu for deleting personal data and settings from the main section.

If after this there is a situation where the iPhone does not sync with iTunes, you will have to use more stringent methods.

In this case, you need to close all programs and call the Finder application on your Apple computer or PC, then for Apple, press the keyboard option Ctrl + Cmd + G (for Windows this does not work), where you need to write /var/db/lockdown (unlocking will take place) . In Windows, you can also try to go to the AppData directory, which is hidden, and delete the Apple directory from there, but I think this is not the best option.

Conclusion

As can be seen from all of the above material, the question of why the iPhone does not sync with iTunes can be considered settled. In fact, in most cases there is no need to resort to a complete reinstallation of the system or downloading new firmware. The methods described above will suffice. You never know, maybe a simple reboot of the device will help. And reinstalling the software in the form of an applet on your phone and computer with Windows won’t hurt either.

On the other hand, if all the above methods do not help and music from iTunes to iPhone does not sync, you should not be content with what you have. At least, the simplest solution is to remove the iTunes program from a computer with Windows on board (and it doesn’t matter what version it is) and reinstall it, followed by logging into your account using your existing AppleID.

But if we talk specifically about Windows, in some cases it may be necessary to remove updates that cause errors of this kind. This can be done through the corresponding “Control Panel” menu using the uninstall function of the latest settings. But the iPhone itself will have to be rebooted (at a minimum).

Otherwise, I don’t think there are any particular problems foreseen. The situation is such that either the problematic device itself can be rebooted, or the application will be re-installed on both the smartphone and the computer. Otherwise, as is already clear, there are no problems. It’s not worth downloading the latest version of iOS, especially since the same fourth versions of the iPhone do not support updating. Do you need it? So, to put it mildly, a smartphone can be “ruined.”

But in principle the system can be repaired, and very simply. To do this, you just need to follow the recommendations outlined above. And the problem itself, how exactly to establish a connection between a mobile device and a computer, remains with the user. In any case, an option can be found. But a reboot will be required initially. The emphasis is on this. In addition, reinstalling the program itself or its updates can solve some problems associated with lack of synchronization.