At all stages of human civilization, prompt and reliable delivery of information has occupied an important place. Today, the delivery of documents, parcels and parcels has changed in the most dramatic way. The main participants in this process are specialized transport companies, whose range of services includes delivery to the client:

• documents
• postal items
• small in weight and size of cargo

One of such companies is the transport company SPSR-EXPRESS from St. Petersburg. An additional service of the spsr express company is tracking the entire route and working according to the most reliable hand-to-hand scheme in the world. The service of this company covers not only the entire territory of the country, but also foreign countries.

The latest technologies for delivering business correspondence

For the SPSR company, express tracking is an individual solution, which will be the most optimal for a specific customer. The client has the opportunity to choose the cost tariff independently, having read the terms of cooperation with the company on its resource. The following service packages are available today for the company’s clients:

• Delivery of hummingbirds "door to door"
• Cheetah delivery “hand to hand”
• Bison and Pelican deliveries
• Freight
• Online
• Fulfillment
• Export Import

From the above list it follows that the SPSR-EXPRESS company covers the entire sector of services for the delivery of not only small cargo, postal items and business correspondence, but also if clients choose the “freight” package, it will send large weight and oversized cargo to any point in Russia within the terms specified in the contracts. And in the case of an “export/import” package, it will promptly deliver documents or goods to the specified addressee outside of Russia or from abroad.

List of additional services provided by SPSR-EXPRESS

The SPSR-EXPRESS company cooperates with China within the framework of which we wrote about in our news.

Among these options, customers of this company can choose spsr express order tracking. In this case, the client will know exactly where his cargo or documentation is located at a given time. This is convenient and allows you to better plan your business activities. The cost of delivery rates also includes carrier liability insurance, if this option is preferred by the client. When tracking shipments, the sender and recipient are notified by staff via SMS. Here everything is done reliably and thoroughly, with the maximum degree of reliability and safety for the client’s shipments. If necessary, the sender's business correspondence will be packaged additionally.

Today we have to find out what kind of feedback “SPSR” receives. What kind of company is this anyway? What services and how well does it provide? Where is? Is it worth collaborating with the company to one degree or another? Numerous opinions from clients, as well as employees of the organization, will help you understand all this. They reflect the integrity of the company. What should you pay attention to? To what extent is SPSR Express a conscientious and responsible organization?

Description

Office locations

SPSR Express LLC does not perform well when choosing the location of delivery offices. Many customers refer to this feature. They say finding post offices is not as easy as it seems. Sometimes you have to call the delivery service and ask the operator to explain in detail and clearly where a particular pickup point is located.

As a rule, "SPSR" is located somewhere in courtyards or in inconspicuous places. Customers often complain that parking in such areas is problematic. But SPSR employees quickly explain how to find this or that office. Everything is done with the utmost courtesy.

The location of the organization's offices is not a significant drawback, but this feature, as already mentioned, is often paid attention to. It is recommended that if you have problems finding a particular pickup point, you should contact SPSR employees by phone.

Attitude towards clients

What other features do visitors pay attention to? The SPSR Express delivery service receives mixed reviews regarding the attitude of employees towards customers. The thing is that some visitors complain about unfair, unfriendly and even rude communication with visitors at pick-up points. There are even phrases like “not far from Russian Post.” And all this despite the fact that the operators communicate on the phone in a very civilized and polite manner.

But there are also reviews indicating the conscientious and friendly treatment of SPSR employees. Moreover, this applies to both office employees and couriers. After communicating with employees, a pleasant aftertaste remains. It feels like SPSR really thinks about its clients. And that’s why I want to communicate with the service again and again.

What to believe? It is impossible to predict what kind of experience a person will have with the delivery service. After all, different employees work everywhere. Some people are really friendly, but some can be rude. The human factor cannot be canceled. Therefore, it is worth considering that SPSR Express LLC generally satisfies clients in matters of the attitude of employees towards visitors, but in rare cases rudeness can also be encountered here.

Safety

An important point is the safety of cargo delivery. What can you say about this component of SPSR? Reviews do not give a clear answer to the question posed.

Some say that SPSR Express mail works not only quickly, but also safely. Cargo is delivered without damage, safe and sound. Even the boxes will not be wrinkled. This is exactly what clients need when working with logistics organizations.

There are also not the best reviews. "SPSR", according to some clients, treats parcels carelessly. Cargoes arrive not only with delays, but also damaged, in dented boxes, sometimes even incomplete. Someone compares the work of this service with Russian Post, saying that security is not SPSR's strong point. And that it is better not to get involved with the organization being studied.

There is no confirmation of either positive or negative reviews. Nevertheless, SPSR Express delivery is used by the population and online stores quite often. Therefore, we can say that, in general, the safety of cargo and parcels is ensured. Although you cannot insure against damage. There is always a chance that the package will be damaged during transportation.

Tracking

"SPSR Express" offers cargo tracking to all its clients. And this, as already said, pleases. You can check where a particular parcel is located at any time. It is enough to have an Internet connection.

Tracking is carried out using the official delivery service page. When ordering, the client is given a number to track cargo transportation. Many people point out that SPSR Express's tracking works great. All information is displayed without delays or failures.

As already mentioned, after delivery of the cargo, the citizen will receive an SMS notification that the parcel is ready for receipt. All this makes me happy. It feels like the transport company really cares about making it convenient for customers to track the position of their shipments.

Sometimes you don't get the best reviews. "SPSR" sometimes publishes information about the situation of certain cargo with delays. This is normal, but it does upset some customers. Fortunately, such failures do not occur too often. In general, the notification and parcel tracking systems work great.

About the time according to the contract

Post "SPSR Express" offers delivery of goods by a certain time. The presence of this opportunity pleases customers. Only people often complain about her. Why?

There are opinions that indicate problems in arranging delivery at one time or another. It is difficult to agree on a convenient moment for the client. This must be done in advance. Otherwise, the courier simply will not be able to deliver the parcel by a specific time. It will simply be occupied by another customer.

Also, some say that the SPSR Express courier service sometimes delivers goods with delays. But the work of couriers and parcel delivery centers is not smoothly running. No one can say for sure how long the employee will be delayed if the package is delivered late by a certain time.

No one is immune from such situations. Indeed, agreeing on delivery at a particular time is not as easy as it seems. And couriers may, due to circumstances beyond their control, not be able to deliver the parcel in time. This is fine. But overall there are not many complaints.

Prices

SPSR receives mixed reviews from clients. Especially when it comes to the cost of services. Some citizens say that the organization’s prices are budget-friendly. You can use cargo delivery services at affordable prices, with high speed and complete safety. "SPSR" will help with this. A careful and attentive attitude will please you, and the prices will not make you regret the money spent. Many people say that the company being studied is a budget delivery service.

But there are also reviews indicating the high cost of SPSR services. Some clients emphasize that cooperation with the delivery service being studied leaves much to be desired. The quality of services provided does not cost as much as the organization asks for.

In general, SPSR does not offer the highest prices. This organization cannot be called budgetary, but the prices here, according to reviews, are lower than those of most logistics companies. To save money, you can contact SPSR.

General impressions

What can you say about the company being studied as a whole? What are the most common customer experiences? "SPSR" receives varied reviews. Among them there are both good opinions and not so good ones.

Most clients emphasize the company's fast work, low prices and polite employees. They are pleased with the safety of transportation, as well as the opportunity to inform about the status of goods and their delivery for pickup. I would like to use the services of SPSR again and again.

Some emphasize the not-so-friendly attitude of workers and couriers. It is noted that in some cases, workers do not say that they plan to deliver the goods to a particular address; there is no agreement on this feature with the recipient. This results in packages sometimes receiving the "Undelivered" status. And you have to order this or that product again or remove the cargo from the office yourself. Not too careful attitude towards parcels and even the loss of objects are emphasized occasionally.

It turns out that clients express themselves ambiguously about SPSR. Overall, this is a good organization, but it has a number of its shortcomings. It is not the best in Russia, but many people use it. Especially when ordering goods through online stores.

Address

Where is this company located? Branches are located in different cities of Russia. And in large quantities. What does Russia offer? "Express SPSR" is most often considered as a delivery service in St. Petersburg. Many people are interested in the branches in this city. Where can I find delivery service branches?

Today there are 3 SPSR offices in St. Petersburg. They are located at the following addresses:

• Second upper lane, building 10;
• Shatelena street, house 3;
• Liteiny Prospekt, building 60.

It is at these addresses that you can find SPSR Express. St. Petersburg is a big city, but there are only 3 points of the specified delivery service. On Chatelena there is a dispatch department, on - a customer service department, and 2nd Upper Lane is the address of the organization's central office. All this must be taken into account.

Phones

"SPSR Express" telephone number is far from singular. There is a hotline number. Calls are accepted in all cities of Russia. In order to use this number, you need to dial 8 800 555 54 45.

And if we talk about the branches of St. Petersburg, then clients are offered only 2 separate rooms. Which ones exactly? You can call SPSR at:

• 8 812 777 88 99;
• 8 812 320 04 33.

These combinations are suitable for all branches located in St. Petersburg. It’s not that difficult to get through to them; the operators work quickly and without unnecessary negativity. It's nice to communicate with the employees.

About job prospects

Russia is not famous for being the best employers. Is Express SPSR a good boss or not? The company under study offers good services to the population. But how conscientious is this employer?

Many say that SPSR Express (the address in St. Petersburg is already known) offers an official structure and prospects for part-time work. Especially if we talk about the career of a courier. Anecdotal evidence suggests that the company under study hires some workers unofficially.

There is career growth in the organization, but not in all positions. But professional development does take place. It is noted that employees will work and hone their skills in one area or another constantly. Day after day, actions are performed that only help you better perform your job responsibilities.

SPSR Express is a Russian logistics company with a worldwide reputation. The main specialization of the company is fast delivery of goods throughout Russia and beyond. A letter, parcel post or large-sized cargo - all these types of items are available for shipment by the company "High-Speed ​​Postal and Special Solutions".

Registered in 2001, the logistics company has achieved significant successes over the past period, including:

• comprehensive coverage of all subjects of the Russian Federation;
• the company is included in the register of customs brokers, which significantly simplifies the procedure and timing of customs control and minimizes risks on the part of clients;
• SPSR is the first specialized operator for the delivery of credit cards in Russia;
• implementation of our own comprehensive solution for e-commerce. The entire process from creating an online store to ensuring delivery of orders to the buyer with “PickandPack” becomes as simple as possible;
• the company directly cooperates with many European, American and Chinese retailers, such as eBay, ASOS and others; this approach ensures fast and safe delivery of orders to the final recipient;
• all couriers are equipped with mobile terminals for the convenience of paying for postal company services using credit cards;
• among the company's partners - (since 2017 the organizations have been merged) and.

SPSR: Tracking and Control

Like many logistics companies, SPSR Express allows you to track all types of shipments directly on the website. In order to find out where your parcel is, just go to the main page of the service. In a separate window you will need to enter the shipment number (you can track up to 20 numbers at the same time). By clicking the “Track” button you will receive all currently available information on the parcel or cargo.

The company also provides the ability to set up additional alerts via SMS and email. Notifications are activated by the sender. Unfortunately, if the online store has not set up SMS alerts for customers, it will be problematic to activate this service yourself.

SPSR Express: tracking using the website

A universal method for tracking postal items are additional services, such as. Here you can track not only SPSR, but also other postal operators:, etc. After a simple registration procedure, the service allows you to save and track up to 30 track numbers simultaneously in your personal account. Status notifications are available in the form of email newsletters and push notifications.

For those who prefer mobile devices to desktop solutions, a convenient application has been created that retains all the functionality of the main version, and also allows you to receive instant notifications about changes in the status of the shipment.

If you have any questions regarding parcel tracking, please refer to the section. Our experts have collected answers and solutions to the most common problem situations.

In this article we will discuss one of the ways to deliver parcels from Aliexpress - Express SPSR | SPSR-Express.

This company delivers various parcels throughout Russia. Its main advantage is the many delivery points and even more parcel terminals.

Express SPSR – translation

Abbreviation SPSR Express translates to:

• S peed — Speed
• P personal approach - Personal approach
• S afety — Safety
• R rationality - Rationality

Thus, you can understand that the company promises an individual approach to each client and fast delivery in one piece.

The company itself began its work back in 2001 and is engaged in the fast delivery of goods and letters. Service is provided in 6 thousand cities of Russia. Cooperation with Aliexpress SPSR-Express started only in 2013.

Where can I receive a parcel from Aliexpress sent by SPSR-Express?

To use this method for delivery, when selecting product parameters, select the appropriate item.

After payment and confirmation of the order by the seller, you will need to confirm your passport details so that the parcel crosses customs without any problems. You will be notified of the need for this procedure by email and in the same email there will be a link to a form to fill out.

When everything is ready, you just have to wait until the goods arrive at the delivery terminal - PickPoint or parcel locker. As a rule, they stop at shopping centers around the city. This allows you to receive your order quickly and conveniently.

There is nothing complicated in receiving the goods:

• You need to go to the parcel terminal and enter your phone number
• Next, you will receive an SMS on your phone with a confirmation code, which you must enter in a special field.
• Then select "Receive the parcel" and the cell where your order was placed will open

There are other methods of receiving parcels. A courier may bring it to your home or you will need to visit one of the delivery points. You will need to bring your passport with you for tracking purposes as well.

Express SPSR Monitoring: how to track a parcel with free delivery from Aliexpress on the official website?

To track your shipment, you must first receive . You can find it in the following way:

• Open "My orders"

"My orders" Aliexpress

• Next to the desired product, select "More details"

• A new window will open where you can see the order details, including

• Copy it and proceed to tracking

To start tracking:

• Go to the site SPSR-Express
• Next, in the line for entering the shipment number, enter the tracking number and click "Tracking"
• After this, you will be shown information about where your parcel is located.

You can also use universal services, for example, Post2Go. The principle of operation of the site is the same. You need to insert the track number into a special line and click on "Tracking":

Why does SPSR-Express request passport data and how to provide it?

Passport details for delivery from Aliexpress

As we said above, when using this delivery method, passport information is requested. If they are not provided, the goods will not be allowed at the border. Do not worry about the safety of your data, as SPSR Express is a reliable supplier and has its own privacy policy to guarantee security.

Therefore, after placing an order, you need to fill out a special form that will be sent to your email inbox. As a rule, buyers are additionally notified about sending a letter via SMS.

When filling out, you need to provide personal information, passport details and check the delivery address. Be sure to check that you have read the company's privacy policy.

After this, your order will begin to move towards you, and you will be able to track it.

Recently, delivery times using SPSR Express have been breaking all records. Even Russian Post and EMS ship within 2 weeks. And for some reason this courier service needs 3-4 weeks for delivery from. I already seemed to have come to terms with this Soviet service and even spoke well of it.

But then a surprise arrived. They simply didn’t try to call me about the last parcel. And this is not the first time this has happened. The email message, of course, contains a link to http://www.spsr.ru/dostavka, but when I entered the invoice number, the error “Unfortunately, the service is not available at the moment! Please contact an SPSR employee” -EXPRESS by phone 8-800-555-54-45". At the same time, I had no desire to call a supposedly free federal number from my mobile phone and listen to music for half an hour. Moreover, the order cost is only 100 US dollars.

It also remains a mystery why it was impossible to make a link with the choice of delivery address, which already includes the invoice number (or tracking number). Although if the service is not working, this does not matter.

I had someone at home all the time; no one really even tried to deliver the package. In fact, the tracking shows that there was no unsuccessful delivery. But the last status is just a song, namely: “The item has been sent to the sender.”

I had an even better status with UPS - “Train derailment”.

But the bourgeoisie coped with the elements in La Crosee (Wisconsin), put the train on the rails and delivered the order. Of course, we can only dream about such details when tracking parcels.

Update (February 19, 2014)
Due to the fact that the parcel was sent back, I contacted the SPSR “Quality Control Service” through the website of this courier service, since it was too late to call the office, and correspondence by e-mail could take too much time.

They called me back the very next morning. At the same time, they reported that the parcel was sent back to the store. I asked why they didn’t try to deliver her and didn’t even call. They told me that they would sort it out. They also asked whether to still deliver the parcel, to which I answered in the affirmative. As a result, after 9 days the parcel was delivered. At the same time, when tracking a parcel, the status “Item sent to sender” is no longer visible. The dates were excellent: January 19 - ready for delivery, February 19 - issued to the courier and delivered. You may not notice that the months have different numbers.