Sony z3 ringtone plays quietly. Poor audibility during a call on Sony Xperia. Set normal audio equalizer settings during calls

If you experience audio quality issues during calls, try the following steps in the order listed. After each step, check if the problem is resolved before moving on to the next step.

Check the signal strength in the status bar and make sure your device is connected to the network. If the signal is weak or absent, move to an open space or go to a window.

Make sure you are not covering the microphone with your hand. If you're using a protective case for your Xperia™ device, remove it to see if the sound quality improves. Make sure that the microphone and the area around it are free of dust and water.

Turn off your device, and then turn it on again. This will stop all running applications and free up memory. Sometimes this operation will automatically fix the problem.

Disable sound enhancement features.

Disabling Noise Canceling

On the Home screen, tap.
Find and tap Settings > Call.
Find and drag the slider next to Noise Reduction to the left.

Set normal audio equalizer settings during calls

On the Home screen, tap.
Find and tap Settings > Call > Equalizer.
Tap Normal.

Disabling the slow speech feature

On the Home screen, tap.
Find and tap Settings > Call.
Find and drag the slider next to Slow Speech to the left.

Call another phone to make sure that the problem is not related to the speaker of the phone you were calling when the problem occurred. If possible, call using a different SIM card to ensure that the problem is not related to the SIM card you are using, which may be faulty or outdated.

If the suggested solutions do not help, try the following steps.

Run the Xperia™ Diagnostics app to make sure your microphone and speaker are working.
Running the test
1. Find and tap Settings > Support.
2. Click the Tests tab, and then select a test from the list.
3. Follow the instructions to complete the test, then tap the check mark icon or notification icon depending on whether the test passes or fails.
Use Safe Mode to find out if downloaded apps are causing problems. In Safe Mode, the device boots with the software and applications that were installed when you purchased the device. If your device performs better in Safe Mode, it's likely that one or more apps are negatively impacting your device's performance. You can exit Safe Mode and restart your device to remove the apps that are causing the errors. If the problem is recent and you're not sure which app might be causing it, try uninstalling the last app you downloaded first.
Enabling Safe Mode
1. Turn off your device.
2. Press and hold the Power key.
3. When the Xperia™ logo appears, release the Power key, then press and hold the Volume Down key until Safe mode .
To exit Safe Mode, restart your device.

Removing an app from the Apps screen
1. Touch and hold anywhere on the Apps screen until your device vibrates. All applications that can be removed are marked with an icon.
2. Select the app you want to remove, then tap UNINSTALL.
Perform a factory reset. Sometimes this is the best way if the device stops working correctly. But please note that this will delete all personal content stored in the internal memory of the device. Back up any data you want to keep.
Backing up data using a computer
1. Make sure that Xperia™ Companion for Windows or Mac OS is installed on your PC or Mac® computer.
2. Connect your device to your computer using a USB cable.
3. On your computer: Open the Xperia™ Companion app. After some time, the computer will detect your device.
4. Select an item Backup on the main screen.
5. To perform a backup, follow the onscreen instructions.
Factory reset

To avoid damaging your device, do not restart it during the factory reset procedure.
1. Go to your Home screen and tap.
2. Find and tap Settings > Reserv. copy and reset> Master reset.
3. Scroll down and tap Reset your phone .
4. If necessary, draw a pattern access key, enter a password or PIN code to unlock the screen.
5. To confirm, tap Erase everything.

Probably many smartphone owners have encountered volume problems. For example, I was not happy with two things. The first is the quiet sound of the speaker when there is an incoming call, and the second is the very loud sound in the headphones when there is an incoming call.

A little about how Android controls volume

If no headset is connected to your gadget (headphones, hands-free, etc.), then the volume settings will be the same, but as soon as you connect the headset, the settings will be different. For a general understanding, I will tell you a few examples.

Example 1. You listen to music on your phone, turn on the loud speaker at full power, and when you connect a headset to it and turn on the loud speaker again, the volume may differ (it can be louder or lower, depending on what model of phone or firmware version).

Example 2. You are watching a movie with headphones, the volume (meaning the multimedia volume) is set to 40% and then after a while you have an incoming call, then the volume in the headphones will change to the general volume, in which case you can get a powerful sound shock to your ears. Believe me, I jumped off the couch more than once in such cases, the fact is that the programmers did not set up the volume modes well.

Example 3. You're on a call and need to switch to speakerphone mode, and you notice that the speaker isn't as loud (or vice versa) as when listening to music; or your partner has become difficult to hear you, this is because in different modes the microphone may have different sensitivity. Also, when you connect a headset in the same situation and turn on the speakerphone mode, the settings are different again. This is how Android controls volume.

Let's learn the theory of the engineering menu

So let's look at what and how you can do if you tinker a little with the “Engineering Menu”.

Before making any changes, we recommend that you read the entire article, understand it, and then experiment. Also, take a piece of paper and write down all the default values in case something goes wrong. You can launch the engineering menu using a telephone dialer: enter the following combinations on it (Fig. 1):

picture 1

*#*#54298#*#* or *#*#3646633#*#* or *#*#83781#*#* – smartphones based on MTK processor

*#*#8255#*#* or *#*#4636#*#* – Samsung smartphones

*#*#3424#*#* or *#*#4636#*#* or *#*#8255#*#* – HTC smartphones

*#*#7378423#*#* – Sony smartphones

*#*#3646633#*#* – Fly, Alcatel, Philips smartphones

*#*#2846579#*#* – Huawei smartphones

Congratulations, you have entered the engineering menu (Fig. 2). Keep in mind that the menu structure on different phones may differ slightly in structure. Find the “Audio” section and go into it. After logging in, we see a bunch of unknown lines (modes) (Fig. 3). Here's what these modes mean in Android:

Figure 2 Figure 3

— Normal Mode(Settings section in normal or normal mode) – this mode is active when nothing is connected to the smartphone;

— Headset Mode(headset mode) – this mode is activated after connecting headphones or external speakers;

— Loud Speaker Mode(speaker mode) – it is activated when nothing is connected to the smart phone, and you turn on the speakerphone while talking on the phone;

— Headset_LoudSpeaker Mode(speaker mode with a headset connected) – this mode is activated when you connect headphones or external speakers to the smart phone, and you turn on the speakerphone while talking on the phone;

— Speech Enhancement(phone conversation mode) – this mode is activated in the normal mode of telephone conversations, and nothing is connected to it (headset, external speakers) and the speakerphone is not turned on.

It’s best not to poke your nose into the last three sections:

— Debug Info– it’s not clear why – info on backing up information or debugging it;

— Speech Logger– I haven’t fully figured it out, most likely it was logging during negotiations or recording chatter. If you check the box next to “Enable speech log”, then after the end of the phone call, the corresponding files are created in the root directory of the memory card. Their name and structure take the following form: Wed_Jun_2014__07_02_23.vm (Wednesday_July_2014__time07_02_23.vm).

What these files serve and how they can be useful to us is unclear. The /sdcard/VOIP_DebugInfo directory (which is the storage location for files with backup information) is not created automatically; if you create it manually, it will remain empty after the conversation.

— Audio logger– good software for recording sound that supports quick search, playback and saving.

If you approach these modes wisely, you can adjust the volume of Android smartphones or tablets the way you want. When you enter any of the modes, different volume settings (Type) will become available to your view. Here is a list of the basic settings you need to know (Fig. 4):

figure 4

—Sip– settings for Internet calls;

— Mic– microphone sensitivity settings;

— Sph– settings for the earpiece speaker (the one we put on our ears);

— Sph2– settings for the second speaker (I don’t have one);

— Sid– skip, if you change these parameters during conversations on your smartphone or tablet, you can hear yourself instead of your interlocutor;

— Media– adjusting the multimedia volume level;

— Ring– adjusting the volume level of the incoming call;

— FMR– FM radio volume settings.

Next, under the settings selection item, we have access to a list of volume levels (Level) (Fig. 5). For a better understanding, there are 7 such levels, from level 0 to level 6. Each level corresponds to one “click” on the volume rocker of a smartphone or tablet. Accordingly, level 0 is the quietest level, and level 6 is the loudest signal level. Each level can be assigned its own values, which are located in the Value is 0~255 cell, and should not go beyond the range from 0 to 255 (the lower the value, the lower the sound). To do this, you need to erase the old value in the cell, then enter a new one (desired) and press the “Set” button (the one next to the cell) to assign (Fig. 6). Be careful when using the maximum values, as the speakers may produce uncharacteristic unpleasant sounds in the form of rattling and other unpleasant effects.

Figure 5 Figure 6

Warning! Before making changes, rewrite all factory values (in case something goes wrong).

You should know this!

Editing modes in the engineering menu

Example 1. How to increase the volume of an incoming call?

To do this, you need to go to the engineering menu, select the “Audio” section, go to the “LoudSpeaker Mode” and in the volume settings select “Ring” - the volume settings for the incoming call. Then sequentially change (increase) the values of all signal levels (level 0 – level 6). Also, for greater effect, you can increase the value of the Max Vol section. 0~160, if it is not the maximum (I set it to 155; with a higher value, the speaker starts to “wheeze”).

Example 2. How to increase the volume when talking on the phone? (Increasing the volume level of the small speaker that we put to the ear).

Again we go to the engineering menu that we already know, press the “Audio” section, go to the special “Normal Mode” mode, select Sph in it - this parameter is responsible for changing the value of all signal levels in the range from level 0 to level 6. Set the desired one for us level. In the Max Vol. 0~160, can also be changed to a higher volume power value.

Example 3. Increasing the volume and sensitivity of the smartphone's conversational microphone

To adjust and set the required volume level and sensitivity of the spoken microphone, you need to go to “Engineering Menu” > “Audio” > “Normal Mode”> select Mic – microphone sensitivity settings, and for all levels (level 0 – level 6) assign one and the same value, for example 240. Now the interlocutor should hear you better.

Example 4. How can I increase the audio recording volume during video recording?

Let’s say there is a need to increase the volume level of sound recording when shooting video, then in the engineering menu for our loudspeaker (LoudSpeaker Mode), change the microphone sensitivity settings (mic), increase all values at all levels (level 0 – level 6), for example, set to 240 at every level. I remind you to press the (set) button - reboot your favorite gadget and rejoice.

By the way, do not forget to press the “Set” button after each edit of a certain parameter. This action should capture and accept your command. Otherwise, the user-specified parameters are not activated. In addition, a certain number of mobile devices require a reboot for the changes to take effect (turn off and on the device).

Good luck in your experiments, if something is not clear, write in the comments. We are waiting for your answers.

Code table for entering the engineering menu

smartphones based on MTK processor	##54298## or ##3646633## or ##8612##
Samsung	##197328640## or ##4636## or ##8255##
HTC	##3424## or ##4636## or ##8255##
Huawei	##2846579## or ##14789632##
Sony	##7378423## or ##3646633## or ##3649547##
Fly, Alcatel, Philips	##3646633## or *#9646633#
Prestigio	##3646633## or ##83781##
ZTE	##4636##
Philips	##3338613## or ##13411##
TEXET	##3646633##
Acer	##2237332846633##
Blackview	##3646633## or #35789#
Cube	##3646633## or ##4636##
Cubot	##3646633##
Doogee	##3646633##, #9646633# , #35789#* or ##8612##
Elephone	##3646633##,
HOMTOM	##3646633##, ##3643366##, ##4636##

Note: the table is constantly updated

If you experience audio quality issues during calls, try the following steps in the order listed. After each step, check if the problem is resolved before moving on to the next step.

Check the signal strength in the status bar and make sure your device is connected to the network. If the signal is weak or absent, move to an open space or go to a window.

Turn off your device, and then turn it on again. This will stop all running applications and free up memory. Sometimes this operation will automatically fix the problem.

Disable sound enhancement features.

Disabling Noise Canceling

On the Home screen, tap.
Find and tap Settings > Call.
Find and drag the slider next to Noise Reduction to the left.

Set normal audio equalizer settings during calls

On the Home screen, tap.
Find and tap Settings > Call > Equalizer.
Tap Normal.

Disabling the slow speech feature

On the Home screen, tap.
Find and tap Settings > Call.
Find and drag the slider next to Slow Speech to the left.

Call another phone to make sure that the problem is not related to the speaker of the phone you were calling when the problem occurred. If possible, call using a different SIM card to ensure that the problem is not related to the SIM card you are using, which may be faulty or outdated.

If the suggested solutions do not help, try the following steps.

Run the Xperia™ Diagnostics app to make sure your microphone and speaker are working.
Running the test
1. Find and tap Settings > Support.
2. Click the Tests tab, and then select a test from the list.
3. Follow the instructions to complete the test, then tap the check mark icon or notification icon depending on whether the test passes or fails.
Use Safe Mode to find out if downloaded apps are causing problems. In Safe Mode, the device boots with the software and applications that were installed when you purchased the device. If your device performs better in Safe Mode, it's likely that one or more apps are negatively impacting your device's performance. You can exit Safe Mode and restart your device to remove the apps that are causing the errors. If the problem is recent and you're not sure which app might be causing it, try uninstalling the last app you downloaded first.
Enabling Safe Mode
1. Turn off your device.
2. Press and hold the Power key.
3. When the Xperia™ logo appears, release the Power key, then press and hold the Volume Down key until Safe mode .
To exit Safe Mode, restart your device.

Removing an app from the Apps screen
1. Touch and hold anywhere on the Apps screen until your device vibrates. All applications that can be removed are marked with an icon.
2. Select the app you want to remove, then tap UNINSTALL.
Perform a factory reset. Sometimes this is the best way if the device stops working correctly. But please note that this will delete all personal content stored in the internal memory of the device. Back up any data you want to keep.
Backing up data using a computer
1. Make sure that Xperia™ Companion for Windows or Mac OS is installed on your PC or Mac® computer.
2. Connect your device to your computer using a USB cable.
3. On your computer: Open the Xperia™ Companion app. After some time, the computer will detect your device.
4. Select an item Backup on the main screen.
5. To perform a backup, follow the onscreen instructions.
Factory reset

To avoid damaging your device, do not restart it during the factory reset procedure.
1. Go to your Home screen and tap.
2. Find and tap Settings > Reserv. copy and reset> Master reset.
3. Scroll down and tap Reset your phone .
4. If necessary, draw a pattern access key, enter a password or PIN code to unlock the screen.
5. To confirm, tap Erase everything.

Sony z3 ringtone plays quietly. Poor audibility during a call on Sony Xperia. Set normal audio equalizer settings during calls

Disabling Noise Canceling

Set normal audio equalizer settings during calls

Disabling the slow speech feature

Running the test

Enabling Safe Mode

Removing an app from the Apps screen

Backing up data using a computer

Factory reset

A little about how Android controls volume

Let's learn the theory of the engineering menu

You should know this!

Editing modes in the engineering menu

Example 1. How to increase the volume of an incoming call?

Example 2. How to increase the volume when talking on the phone? (Increasing the volume level of the small speaker that we put to the ear).

Example 3. Increasing the volume and sensitivity of the smartphone's conversational microphone

Example 4. How can I increase the audio recording volume during video recording?

Code table for entering the engineering menu

Disabling Noise Canceling

Set normal audio equalizer settings during calls

Disabling the slow speech feature

Running the test

Enabling Safe Mode

Removing an app from the Apps screen

Backing up data using a computer

Factory reset