iPhone 6 can only be charged using a non-original cable. “This cable or accessory is not certified”? Why does this message appear on iPhone and iPad? iPhone parts are broken

The original iPhone cable has two significant drawbacks: it is very unreliable and very expensive. And, of course, no one wants to pay 1,590 rubles (yes, that’s how much a charging cable made at Apple factories costs) for a cable that a priori will not last long, and therefore many decide to buy a non-original charger.

And having saved a fair amount (prices for non-original cables start from 100 rubles!), the happy user returns home, but bad luck - when he connects his iPhone to a new cable, he realizes that the gadget is not charging and does not sync with iTunes, and a depressing message appears on his screen the inscription - “This cable or accessory is not certified...”. What to do in such a situation? Let's find out!

What can I say - for an ignorant user, this state of affairs is, to put it mildly, discouraging. There is a silent question in his eyes - “Well, how did my smartphone even know that I didn’t buy the charger for it in the App Store?!”

And, really, where from? Experts have different opinions on this matter. Some argue that the reason is a cunning mechanism built into iOS that recognizes the original wire by certain “beacons”, others that a special chip signaling authenticity is built into the charger itself. However, one way or another, the fact remains that Apple duly made sure that non-original cables do not work with the iPhone.

Not all non-original cables are equally non-original

However, here’s a paradox: on the Internet there are a lot of users who claim: “I bought a non-native wire and everything works!” In fact, there is no paradox, it’s just that according to the “law” Apple i-devices can be charged not only from cables made directly by the “Apple” giant - that is, original ones, but also from those made by partner manufacturers - the result is a non-original “part” , but has certification. These charging wires have a special marking - MFI (Made for iPhone).

The quality of products marked with this honorary sign is controlled personally by Apple. And, by the way, from each manufacturer working under the MFI program, Apple receives, so to speak, a “tax.” This fact leads to the fact that MFI chargers are more expensive than those that do not have such markings, but still not as expensive as the original ones. The average price for a non-original certified cable is 500 rubles.

Where can I buy an MFI cable for iPhone? In general, in any good electronics store. Ask a consultant and they will help you.

What to do if the iPhone does not charge using a non-original cable?

However, back to our problem, the cable has already been purchased and refuses to charge our iPhone or synchronize it with the PC. What to do? Good news! Users have come up with several “cheats” for Apple’s all-seeing eye. We'll tell you about them all.

By the way, as you know, the original Lightning is distinguished by its ability to work with a smartphone, no matter which side you insert it into ( this opportunity implemented according to the circuit, a special switch is installed in the cable chip), however, non-native Lightning may not have such an option (the Chinese simply forget to take into account the above-mentioned switch in the circuit), and therefore in order for the wire to start charging, it may simply need to be inserted on the other side.

"Close, close"

In some situations, in order for a non-original cable to start charging, it is enough to do the following:

1 Connect iPhone to a charger or PC - depending on the task - charging or synchronization. 2 When a notification window appears about the impossibility of working with the cable, click on the “button” in it - “Close”. 3 Now you need to unlock the device - the notification will appear again - tap “Close” again and disconnect the wire from the iPhone (do not block it!), and immediately connect it again.

Surprisingly, quite often this strange instruction helps. Are you one of those lucky ones? Then let's try the next method.

Turn off and on

This tricky method for working an iPhone with a non-original cable is as follows:

  • Turn off the device.
  • We connect it to a power outlet (if we want to synchronize with iTunes, we connect it to the PC).
  • We turn on the smartphone and... it's charging!

By the way, if you now pull out the wire and insert it back, charging/communication with the PC will stop; to resume it, the iPhone will have to be turned off again.

Airplane mode

Some users, however, claim that there is no need to turn the smartphone on and off in vain; you can fool it simply by activating the airplane mode. Moreover, sometimes it’s enough to just turn it on, connect the smartphone to the charger, and when, as they say, the process starts, you can turn it off, but more often, you need to keep the airplane mode active the entire time it’s charging.

What are the dangers of using an iPhone with non-original cables?

Unfortunately, the fact that non-original cables do not charge the iPhone or do not sync to iTunes is not the main danger they pose. Hundred-ruble Chinese wires are not made according to standards, and therefore the proper balance of voltages and currents may not be maintained, as a result of which, in the best case, the iPhone will take longer to charge and/or discharge faster, in the worst case, the power controller will fail, which will entail very expensive repairs. For the fifth iPhone, such a repair will cost, for example, $100, and this is not a situation where you can fix the device yourself.

However, we will not advise buying the original wire for 1590 rubles. You don’t have to pay a lot of money for the original, but buying a Chinese cable for 100 rubles for such an expensive gadget like an iPhone, risking its “health”, is simply ridiculous, you’ll agree. What do we recommend? Sticking to the golden mean and purchasing a certified cable is an acceptable price and a guarantee of quality.

Why won't my iPhone charge using the original cable?

And finally, let’s consider another very interesting question. Sometimes discouraged users ask, “Why did my iPhone refuse to charge from the original cable, displaying the message “This cable is not certified?” The answer is actually simple. Sometimes this happens if the cable is damaged or its contacts are clogged.

Lightning cables, which were first introduced with the iPhone 5, are especially susceptible to this problem. Charging cable for 4S and more early models still had a more reliable design. So if the iPhone 5 does not charge from the original cable (or, in general, any other model), try cleaning it with a cotton swab and alcohol. If it doesn't help, you'll have to buy a new one. Luckily, you already know how to choose the right one.

Let's summarize

So, if the iPhone does not charge using a purchased non-original charger, this problem can be fixed. However, you need to understand that using a non-native cable can have dire consequences. On the other hand, buying an original wire is not very economical. Our solution - a certified cable with MFI marking - is not expensive and is guaranteed to be of high quality! By the way, do you understand that MFI cables are also counterfeited? So, of course, you should only buy them from reliable sellers!

Some owners of equipment from the well-known Apple brand are faced with the fact that the iPhone does not see the charger or charges every once in a while. This product is quite reliable, but there are times when for various reasons it fails. It is worth knowing that if the gadget has stopped charging, various factors may contribute to this. In this article we will analyze possible reasons gadget malfunctions and ways to solve the problem.


Why does the gadget stop taking charge?

The reason why your iPhone won't charge may lie in the phone itself or in its charger. To find out, connect the gadget to a similar, working charger. If after connecting the charger it does not work, this means that the problem is still in the phone. The iPhone connector can become damaged as a result of:

  • mechanical impact (cable rupture or damage, shock, device falling)
  • contact with liquid
  • dust, lint, or debris getting into the charging connector

Software glitches may also be among the reasons why the iPhone stopped charging. As a result of failures, errors occur and the phone controller does not receive commands to charge.

The port may fail due to careless handling, sudden movements when connecting and disconnecting the charging cord to the network. As a result of a fall or impact, the following may become unusable:

  • power controller
  • cable connecting the connector to the board
  • charging connector


It will not be possible to perform a high-quality replacement of the cable and microcircuit on your own.

If water gets inside the device, it can lead to corrosion of internal parts, including the charging port. There is a chance to avoid damage if immediately after contact with the liquid you turn off your iPhone and do not use it for several days.

If the phone is often placed on dusty surfaces or in clothing pockets, then lint, dust, debris and other small particles get into the charging connector. This results in insufficient contact between the port and the cable, resulting in the iPhone not becoming infected.

The reason why your iPhone won't charge could be a faulty battery. Since the battery is designed to last a certain number of charge cycles, it may have reached the end of its life and it's time to buy a new battery.

In addition, the use of uncertified chargers may damage the chip that controls battery charge, sleep button and USB functions. In rare cases, using an inappropriate cable may cause your gadget to catch fire. Cheap chargers do not stabilize the voltage in the network, which prematurely damages the battery.

Symptoms of faults

There are a few obvious signs, which indicate a faulty charging circuit in the iPhone. These include the following:

  • the phone is connected to the network, but the charge indicator is not lit (flashing) or shows incorrect data
  • The device turns off before the battery is fully charged
  • The device stopped seeing charging
  • iPhone only works when plugged in
  • Battery indicator blinks constantly
  • iPhone charges if you move the cord in the connector

You should immediately pay attention to these signs, as they indicate that your iPhone's charging has stopped working. It should be repaired immediately.


What to do if the device cannot be charged?

To repair Apple equipment, in particular the iPhone, you need special knowledge and experience. But before turning to specialists, try to perform a few basic steps yourself. They can be useful when the iPhone does not see charging.

First of all, check the iPhone port for dirt, debris, and foreign objects. Unnoticeable lint and dust in the connector can cause the device not to charge at all or to receive a charge only once. To fix this problem, take an ordinary toothpick and carefully clean the connector through which the iPhone is charged.

If your iPhone doesn't charge after updating or suddenly stops charging, try uninstalling or disabling the latest installed software, then restart your iPhone.

If your iPhone's charging doesn't work well or the gadget stops working altogether, reboot it. For this:

  • Press the Home and Power buttons simultaneously
  • hold both buttons for 15 seconds
  • wait until the gadget turns off and on

After restarting, the network connection sound should appear. If your iPhone has stopped charging and you can’t get it to work this way, you need to try other methods.

If, after some time after connecting the phone to the network, the charger stops charging, move the cord in the gadget connector. If the phone starts charging, then the connector needs to be replaced. It is better to contact specialists with this problem.

It is not uncommon for an iPhone charger (cable) to become unusable. To check this, try charging a new Apple gadget with it. If charging does not occur, the cable is damaged internally or externally. In this case, it is advisable to replace it with a new, high-quality one.

It may take up to 12 hours to charge the battery with a non-original charger, and it may seem that charging has stopped working. Therefore, it is better to use the original device.

With the release of iOS 7, all users new iPhones, which use the proprietary Lightning charging connector, received certain problems when using non-original chargers and cables. This is due, first of all, to the design of the connector itself, which contains several microcircuits, one of which is responsible for checking the chip located in each Lightning wire for originality.

Cable certification identification is provided by software processes built into iOS. At the same time, it is worth noting that verification mechanisms are regularly updated and it very often happens that iPhone stopped charging after updating the version software. But it also happens that the phone stops accepting charge even when using certified accessories.

What to do if your iPhone stops charging

If there are a few tricks that can fix this:

  • A temporary solution to the situation if the iPhone is not charging with a non-original cable can be to turn off and then turn on the phone with the Lightning cable connected. In this case, there is a chance that the iPhone will start charging.
  • Another option is to do the following: Unplug the power adapter, turn your iPhone into airplane mode, and then reconnect the Lightning cable to the device. If your phone starts charging, you can turn off airplane mode.

If the iPhone still won't charge, there is a possibility of hardware problems.

Let's look at the main options.

Lightning connector is clogged

This is the simplest and most easily solved option. Very often, during operation, dirt and dust particles get into the connector, which over time roll off and disrupt the contact between the connector and the wire. In this case, the iPhone may either stop charging, or the charging process will occur incorrectly - for example, the phone can only charge in a certain position of the wire.

To solve this problem you need to clean the connector charger, which can be done either independently (but this must be done extremely carefully so as not to damage the contact group of the connector) or in a service center. In a service center, cleaning the Lightning connector is done using compressed air, special reagents and lint, which allows for the highest quality cleaning.

Malfunction of the lower cable / damage to the connector

If the iPhone stops charging, the reason for this may be a malfunction of the lower cable with the charger connector. This arises due to mechanical damage, oxidation of the cable contacts on the board or connector contacts after moisture, or a microcrack on the cable. In any of these cases, the cable assembly with the charger connector is replaced. In our service center, replacing the lower iPhone cable with charger connector costs from 1,500 rubles (depending on iPhone models) and is carried out, as a rule, within an hour from the moment of application.

Battery fault

Very often the reason that the iPhone does not charge is a malfunction battery, which may lose capacity during operation or begin to polymerize due to exposure to external factors or conditions of use.

The first signs that the battery will soon need to be replaced are a decrease in the time battery life, turning off the phone with an incorrect charge indication (iPhone can turn off at 20-30% of the displayed battery charge). In the future, if such problems persist long enough, the battery may stop charging and will need to be replaced.

Charge controller malfunction

The charge controller is a microcircuit on the board that is responsible for the correct operation of the circuits iPhone power supply. More often, incorrect work controller may be caused by the use of low-quality accessories used to charge the device, or a power surge in the network during charging. This problem can occur on any generation of iPhone, but most often problems with the charge controller occur on the iPhone 5 and iPhone 5s.

In such cases, complex board repairs are required at the component level: in most cases, this is solved by replacing the charge controller chip. Please note that such operations can only be performed efficiently if you have specialized equipment, and the technician must have extensive experience in carrying out complex board repairs. Otherwise, there is a possibility of making things even worse - it is not uncommon for people to turn to the specialists of our service center who have already received unqualified service elsewhere.

Have you connected your iPhone (6, 7, 8, X) or iPad to the charger, but it doesn’t see it and won’t charge? This problem is faced by a large number of Apple users, and as you might think, they solve it without any difficulty.

In this article, we'll dispel a few myths about charging problems and show you how to detect and fix the cause of battery charging problems on your iPhone.

We have seen a lot of incorrect information that tells us that the device is not charging due to a faulty battery. This is partly true. Yes, the problem can indeed be caused by the battery, but before that you will face a number of other problems. The battery will not hold a charge and will heat up more than usual. But the chance that the battery will fail from scratch is one in a million.

A little food for thought - when you plug your iPhone or iPad into a power source, you don't plug the outlet directly into the battery. Think about it—you're plugging a cable into a port on the bottom of your iPhone, and that port isn't directly connected to the battery. After iPhone connections to the power source, it is the software that decides whether to start charging.

Replacing the battery in order to get rid of charging problems will most likely have no effect! If the hardware is causing the problem, the problem is most likely with the charging port on the smartphone, and not with the battery!

Why doesn't iPhone 6, 7, 8, X see charging? (4 main reasons)

In fact, there are much more problems that can cause a malfunction, since they are divided into subsections, subsections and subsections again... In general, in order not to burden you with unnecessary information, we have selected 4 main malfunctions that can answer the question “Why doesn’t the iPhone see charging and not charging? and help in solving it.

There is a problem with the outlet adapter or power supply.

There is a problem with the USB cable that charges the iPhone.

There is a problem with the charging port at the bottom of your smartphone.

iPhone software problem.

Is a simple software error causing problems with iPhone charging? Errors related to software malfunction on Apple devices are quite common. They can be serious and require restoration or updating of the gadget. Or they can be frivolous and can be corrected by a regular reboot.

What to do if your iPhone won't charge? Just restart your phone!

A unique solution to absolutely any problem on Apple device. It’s funny to admit, but a reboot in most cases helps to cope with any error associated with an iOS malfunction. Our case is no exception. iOS could be buggy and not recognize charging.

On iPhone 8/8 Plus/X, press Volume Up, then Volume Down, and then hold down the Power button

On iPhone 7/7 Plus, press and hold the Power button and bottom part volume buttons

On iPhone 6 and earlier, hold down the Power and Home button.


You may have to hold the buttons for up to 20 seconds. Continue holding until you see Apple logo on your iPhone screen. You can also read the article: to learn more about the reboot process.

If this doesn't work and the problem persists, don't worry! We'll discuss hardware problems in the next step, but first, find out what actually happened to that user's phone.

Why won't my iPhone charge via a USB cable from my computer?

Check your USB cable for damage. Carefully inspect the USB you are using for charging on both sides. If you see visible signs of damage, then it may be time to change it.

How can you find out if the USB cable is the reason: “Why doesn’t the iPhone charge and doesn’t see charging?”

If you don't see any visible damage (pardon the tautology) on the outside of the cable, try plugging your iPhone into a USB port on your computer instead of using a wall outlet. If you used a computer's USB port, try using a power outlet. If the phone only charges in one of the cases, the problem is not with the cable.

The best way to determine if your cable is damaged is to use a friend's cable. If your phone suddenly came back to life, you have identified the reason - the USB cable is damaged.

Don't forget about your iPhone's warranty!

If the iPhone is still under warranty, the USB cable (and the rest of the items that came standard with the iPhone) are also covered! Apple will replace the cable free of charge if it has not yet been destroyed.

You can make your return online at or call your local Apple Store to contact tech. support. If you decide to visit the Apple Store in person, it would be wise to give advance notice so you don't have to wait in a long line.

Problem with cables not made by Apple

One of the most common causes of iPhone charging problems comes from low-quality USB cables purchased from Aliexpress, local stores, etc. Yes, Apple cables are expensive, but their quality justifies the cost.

Try using a different charger if your iPhone stops charging

There are many ways to charge your iPhone: from a wall outlet, car, computer, laptop, and many other power sources.

Remember, it's the software that says "Yes" or "No" when you charge your iPhone. If the software detects power fluctuations, it will automatically stop charging as a protective measure.

How can you determine if the cause of battery charging problems is a faulty charger?

Same as with the USB cable, The best way– use another charger (ask your friend or relatives). It is advisable to try more than 2 other people's charges, as some can be very picky.

If your iPhone won't charge from a wall outlet, try using the USB port on your PC. If your iPhone charges on one adapter but not on another, the problem lies with the adapter.

Note: If you charge your phone via Apple keyboard, or via USB hub, try connecting your iPhone directly to USB port, since the problem may lie precisely in them.

Use a brush to clean the port of debris when the iPhone does not see the charger

Use a flashlight to carefully examine the charger port on the bottom of the iPhone. If you see a lot of dirt, perhaps this is the reason why the iPhone does not see charging and does not charge. The port has several small inputs (9 on the USB cable) and if at least one of them does not work, you will not be able to charge your smartphone.

If you find dirt, dust or other debris in your smartphone's port, use a brush to clean it: Take a toothbrush and gently brush the cable input of your iPhone.

The charging port may have been damaged by liquid.

One of the most common causes of charging problems is liquid damage. In this case, even if you clean all the dirt, the problem will not be solved as your phone has already been damaged.

When accessing the network in service center(Apple Store) with a request to repair the charging port, which was filled with liquid, the only option that can be offered is to replace the entire iPhone. If you don't have AppleCare+, this can be very expensive. However, it is impossible to save photos, videos, or other personal information, hosted on an iPhone.

Put your phone into DFU mode and perform a recovery

Even if your iPhone doesn't show that it's charging, DFU mode may still work! DFU recovery is a special type of recovery that will reset your phone to factory settings, but your data will be lost. This will help solve software problems if they were the cause of battery problems.


Good time! “This accessory is probably not supported” - almost every iPhone owner has encountered this system notification at least once. Most often, a smartphone says such unpleasant words to its owner when connecting a non-original USB cable or a “semi-basement” adapter from Lighting to a 3.5 mm jack.

Regardless of the circumstances preceding this message, the result is the same: this cable is not certified, it is impossible to charge the device (listen to music), or (if we are talking about charging), the battery life is not restored as it should. Disorder? Of course! Can this be fixed? Let's try...

Let's figure out what to do in this situation.

Non-certified cable - can it be used and why buy it?

The bottom line is that original iPhone cables are quite expensive. When the cord included in the kit fails, many owners, wanting to save money (and quite noticeably) purchase a non-original analogue, mainly from Chinese manufacturers.

These cables have 2 problems:

  • Firstly, they can easily cause the iPad (iPhone) and . In simple terms, you never know whether this wire will work or not. Moreover, it can break even without visible damage.
  • Secondly, their use can cause significant harm to the Apple gadget due to incorrect output voltage and other technical nuances.

That is why only an accessory that is appropriately marked “Made for iPhone/iPod/iPad” should be used in conjunction with the iPhone.

Along with this, even the presence of the above-mentioned inscriptions is not always a guarantee of authenticity. That is why accessories should be purchased exclusively from certified and trusted sellers.

Be that as it may, regardless of the conditions that prompted you to purchase a non-original wire (although it is possible that you purchased a fake, having been misled), there is only one problem: the device is not charged with this Lighting cable - what to do?

How to charge with a non-certified cable - step-by-step instructions

If your iPhone or iPad displays notifications about connecting an uncertified accessory, try to resolve the issue by following the steps in the following guide one by one:


In most cases, the above instructions help and everything works fine.

However, I would highly recommend using non-original charging solely as a temporary phenomenon - they are very large and “killing” an expensive device for the sake of saving 500-1000 rubles is simply stupid.

P.S. Do you almost always use “real” wire? This is a very wise and correct decision - support your position with a “like”!

P.S.S. Ask questions, share your opinion... in general, write in the comments and don’t be shy. Welcome!:)