Velcom tariff plan hello calls. All Velcom tariffs: how to choose the best. Smart and Business class
Telecom operator and Internet provider Velcom is one of the largest companies in the country. Its official website is located at velcom.by and provides a full list of mobile and home services, providing customers with a full range of options necessary for communication over the Internet and telephone. Let's take a closer look at the company's capabilities and tariff plans.
The operator works in Brest, Vitebsk, Gomel, Grodno, Mogilev, Minsk and many other cities of the country. The company’s website presents all available operator services and reflects the functionality of a standard user personal account. The platform is located at Welcome.by.
In addition to the main resource, the provider has its own online store.
Using the personal account, subscribers can independently manage their active SIM card and all services connected to the number. Registration in the account is carried out using a special form.
After this, the subscriber gets access to the operator’s automated services and can completely exclude his participation in managing services, options and tariff plan.
Services Welcome By
The Belarusian operator provides services:
- mobile communications and the Internet;
- home Internet and TV;
- VOKA TV (online television).
The company provides subscribers with a range of services covering the needs of communication via cellular networks and using an Internet connection. Velcom provides regular and interactive online television using VOKA TV.
Having its own resources, the company is an individual entrepreneur, that is, a private provider, one of the largest in Belarus.
In addition to the main services, the official website provides the following options:
- roaming and international calls;
- statistical IP address, Internet protection, Anti-Virus, Firewall, block list, etc.;
- video calls, voice mail;
- services for business - SIMid, Mobile call center, M2M coordinator;
- satellite and SMS monitoring;
- entertainment subscriptions.
Rates
The operator offers several categories of telephone tariff plans. Among them are the following lines:
- “Comfort” - the maximum number of options included in one package, suitable for young subscribers who use all the capabilities of modern smartphones;
- “Smart Infinite” and “Business Class” - all-inclusive packages aimed at business people;
- “Unlim” is a line that provides only Internet traffic;
- “Hello” - tariffs without a monthly fee, paid as subscriptions for a weekly or monthly period, include various options for communicating by phone, Internet, etc.;
- “For communication” - the line is focused on providing mobile communication services;
- “Pension”, “Social”, “Victory”, “Data transfer”;
- "Starter" - standard tariff plan, which allows you to get acquainted with the services and capabilities of the operator.
Below are the tariffs of the Comfort line:
Comparative description of “Smart Infinite” and “Business Class”:
Unlim service packages:
Features of the “Hello”, “For communication” and “Start” tariffs:
| Name | What is included in the tariff | Additionally | Cost (Belarusian rubles/month) |
| Starting | 500 MB of traffic and unlimited outgoing calls within the network | When the main Internet package is exhausted at 1 kopeck/MB + it is possible to connect “Unlimited for a day” | 7.90 (promotional price - 5.90) |
| Hello. Calls+Internet | Unlimited outgoing calls within the network, 100 MB of traffic, | After the main package is exhausted, 0.05 rubles. for 1 MB | subscription 7 days - 2.90 subscription 30 days - 8.90 |
| Hello. Calls | Unlimited calls within the network + 150 MB of traffic with a monthly subscription | There is a subscription for 1 day - 0.35 rubles. | subscription 7 days - 1.90 subscription 30 days - 6.90 |
| Hello. Internet | 500 MB for 15 days for each account replenishment from 5 rubles. | Internet only | activation - 5 |
| Hello tourist | Calls within the network and to other numbers 50 min. + 50 SMS, 5 GB of traffic | Tariff for guests of the country After the package is exhausted, traffic is 7 kopecks/MB | subscription 7 days - subscription 30 days - |
| For communication S | Unlimited for 5 favorite numbers + 100 MB traffic | The cost of traffic after the main package is exhausted is 3.39 kopecks/MB An advance payment of 5 rubles is required. | 6,68 |
| For communication M | 1000 min. to outgoing Velcom in 2G/3G network + 100 MB of traffic | 9,77 | |
| For communication L | Unlimited to 5 favorite numbers, 200 min. to outgoing Velcom in 2G/3G network + 100 MB of traffic | 13,89 |
Group of social tariffs:
Service packages cover the different needs of subscribers, including pensioners and clients belonging to socially vulnerable categories of citizens. Mobile Internet is included in tariff plans and is provided in the form of additional unlimited packages, which can be activated for an additional fee.
Home Internet is provided mainly in conjunction with VOKA television. Home Internet without television is represented by one tariff, which assumes exclusively a network access point - “Internet 50”.
Comparative description of home Internet tariff plans:
Legal entities can connect Velcom services to special conditions. To activate any tariff plan, fill out an application in the form presented on the website.
Welkom coverage area
The company provides services based on GSM (GPRS, EDGE), UMTS (HSDPA, HSUPA), HSPA+ technologies, providing subscribers with a 4G network throughout the country. The operator's subscribers are 4.86 million people, including representatives of small and medium-sized businesses and corporate clients.
The company is one of the largest in the Republic of Belarus, providing subscribers stable connection and Internet connection, both mobile and home. The provider attracts different categories of clients because it provides services to different groups - children's, youth, social. Among the operator's subscribers there are business clients using affordable tariff plans for legal entities.
“I work as a teacher. Parents of students often call me. I wanted to purchase an additional SIM card without a monthly fee. I came to the nearest Velcom point, where they offered me the “Hello” tariff - without a monthly fee. I, happy and carefree, began to receive calls from parents of students and other acquaintances. But the happiness did not last long. I received an SMS from Velcom that I urgently need to deposit at least Bn 2 into my account, otherwise my number will be blocked. I went to the Welkom center, where consultants showed me the intricacies of this tariff: every six months I have to transfer Bn 2 to my account. And it's not subscription fee, and the fee for the SIM card. Why wasn't I warned about this right away? Anatoly Safonov, Zhlobin."
Svetlana Rodionova, acting Head of the Subscriber Service Department of UE "Velcom":
− The agreement for the provision of PRIVET services is public, within the framework of which communication services are provided to all clients of the company without exception on the same terms. Its provisions are defined in the PRIVET Service Rules, agreement with which the client confirms by signing the PRIVET Subscriber Registration Form. You can view them on the company’s official website at: http://www.privet.by/ru/chto_takoe/ruls_privet/ or in any velcom store. In accordance with the Rules for the provision of PRIVET services, there are four statuses for a PRIVET subscriber - “Active”, “Banning of outgoing communications”, “Blocking” and “Termination of service”.
The “Active” status is counted from the date of initial activation of the PRIVET subscriber, is 365 calendar days (including the day of activation) and subsequently depends on the amount of the one-time payment. After the “Active” status expires, the subscriber is automatically transferred to the “Banned outgoing communication” status. The validity period of the “Banned outgoing communication” status is 60 calendar days from the date of transfer to this status (including the day of transfer). Upon expiration of the “Banning outgoing communication” status, the subscriber is automatically transferred to the “Blocking” status, which is valid for 30 calendar days, and then to the “Service Termination” status, in which he loses the ability to use PRIVET services.
Currently, changing the validity period of the “Active” status, as well as restoring the subscriber’s service from the “Banned outgoing communication” and “Blocked” statuses, is carried out by crediting a one-time payment of at least Bn2 to the subscriber’s personal account. In this case, a one-time payment in the amount of Bn2 to Bn4.99 establishes a new validity period for the “Active” status in the amount of 180 calendar days, and a one-time payment in the amount of Bn5 or more establishes a new validity period for the “Active” status in the amount of 365 calendar days. The company does not plan to change the principle of extending the active status of PRIVET subscribers.
Please note that the tariff plans of the PRIVET line (including the “Our Town” tariff plan you are using) are provided without a subscription fee. All cash available on his balance sheet personal account, the subscriber can use to pay for the communication services he consumes.
The payment you made on April 6, 2017 in the amount of Bn5 extended the term of the active subscriber status by 365 days - that is, until April 7, 2018, and the payment in the amount of Bn2 - until October 6, 2018.
Information about the status of the personal account and the validity period of the statuses can be received by the subscriber from his mobile phone with help USSD request*120# and call key (no charge).
Additionally, we inform you that according to the Rules, in the “Banning outgoing communication” status, the subscriber has access to incoming calls and messages (with the exception of MMS), calls to the number help desk 411, USSD requests.
Thank you for choosing Velcom Unitary Enterprise as your operator cellular communications and we hope that the explanations provided will help you in the future when using the company's services.
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Your questions and complaints.
Austrian Velcom is the strongest competitor of MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map, also on 900 MHz. Velcom doesn't have 4G/LTE yet.
Guest Internet for tourists in Belarus.
The Velcom prepaid card is called Privet. Like MTS, Velcom has a travel plan that does not require registration.
Buy a Welcome SIM card.
SIM cards are sold for 5 Belarusian rubles in Welcome stores, called “Branded Centers”.
The monthly subscription fee for data transfer and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up.
Velcom Belarus balance check:
To check your balance you need to dial *120#.
Disabling unnecessary Welcome services:
These services are enabled by default and are paid:
“Melofon” (callback signal): 0.04 Belarusian rubles/day (1.2 Belarusian rubles/month). To disconnect you need to dial *424*5*1#.
Voice mail: to disconnect, dial *441*1#.
"What's New" (spam messages): The service is free, but if you click "OK" on any of the spam messages, you will have to pay. To disable it, you need to go to the SIM card menu and select: “What’s new”, “Settings”, “Service enabled”, “Disable” and “Confirm”.
Possibility of entering a negative balance. To disable negative balance you need to dial *145*9#.
Tariff plans:
The default Internet tariff is 0.03 Belarusian rubles for 50 KB outside packages. On the travel line you can add these monthly data packages:
Volume Price for 10 days Price for 30 days
50 MB 1.50 BYN 1.90 BYN
250 MB 2.50 BYN 2.90 BYN
450 MB 2.90 BYN 3.50 BYN
900 MB 3.90 BYN 4.90 BYN
1.8 GB 6.90 BYN 8.70 BYN
3.6 GB n.a. 16.70 BYN
To activate, you need to dial *121*1*6# for data transfer speeds up to 42 Mbit/s, where 3G is available. To check the remaining megabytes you need to dial *120*3#. Internet use above the package limit is charged at 0.03 Belarusian rubles per MB in 50 KB increments.
Other tariffs
To receive other tariffs, you must register with the authorities of Belarus. To manage the SIM card you need to know Russian.
Here good review Internet tariffs for other Privet tariff plans on English language. They are too complex to write about and many tourists will stick to the visitor plan without registration.
Velcom Internet settings
APN: wap.privet.by
Username and password: privet
Telecom operator velcom has expanded its line of “Privet” tariff plans with two new tariffs for individuals: "Hello. Calls" And "Hello. Calls+Internet".
Both tariffs provide the opportunity for unlimited communication within the operator’s network.
Both tariffs can be used by paying them both monthly and weekly, and in the case of the “Hello. Calls" - also daily. At the same time, in case of paying the tariff a month in advance, in addition to more favorable price, the subscriber will also have an increased volume of voice and/or Internet traffic at his disposal. So, for example, when choosing a monthly subscription, the “Hello. Calls" will include a 150 MB internet package.
Subscribers of tariff plans “Hello. Calls" and "Hello. Calls + Internet" have the opportunity to purchase additional megabytes, minutes to other networks, as well as SMS with a 30-day validity period. For example, the same additional 150 MB (the smallest package) will cost 1.8 rubles.
Unlike a subscription to the tariff itself, additional packages of megabytes, minutes and SMS are not automatically renewed.
Tariff plan "Hello.Calls"
| Day | A week | 30 days | |
|---|---|---|---|
| Price | RUB 0.39 | RUB 1.99 | 7.3 RUR |
| minutes within the network | |||
| Internet | 5 kopecks/MB | 200 MB, then 5 kopecks/MB |
|
| Calls to other networks | 10 kopecks | ||
| SMS | 10 kopecks | 10 SMS, then 10 kopecks | 50 SMS, then 10 kopecks |
Tariff plan "Hello.Calls+Internet"
| A week | 30 days | |
|---|---|---|
| Price | RUB 3.19 | 9.3 RUR |
| minutes within the network | ||
| minutes to other networks | 10 | 50 |
| Internet | 200 MB, then 5 kopecks/MB | 800 MB, then 5 kopecks/MB |
| Calls to other networks | 10 kopecks | |
| SMS | ||
Managing a subscription to a tariff, as well as receiving information on it, is carried out via USSD *127#
. To connect additional packages USSD exists *126*2#
, and receiving information on already connected packages - USSD *120*3#
. These manipulations are also possible through
User's personal account.
In connection with the launch of new “friendly” tariff plans, the “Money for You”, “Our Town”, “Hello”, “Communication without Obligations” and “Tourist” tariffs are being written off to the archive.
Let us remind you that there is no mandatory periodic payment on the tariff plans of the “Hello” line. However, there is an optional analogue in the form of a subscription, by signing up for which you can use velcom communication services on more favorable terms. Also, the “Hello” subscriber should remember that in order to be able to make outgoing calls and avoid automatic termination of service, his SIM card must have the “Active” status (for verification - USSD *120#). To maintain an active status, despite the formal absence of a monthly fee, the “Privet” subscriber must top up the balance by 2 rubles at least once every 180 days.
Tariff plan A1 "Starting"
| Subscription fee | 8.59 RUR |
| On-net minutes | |
| Minutes to other networks | 10 minutes |
| Internet | 500 MB |
| Internet, above the package, up to 1 GB | 2 kopecks/MB |
| Internet, above the package, from 1 GB | 0.5 kopecks/MB |
| Calls to other networks | 10 kopecks |
| SMS | 7.5 kopecks |
Simultaneously with the updated “friendly” tariffs, the operator presented new tariff for beginner Internet users - "Starting".
Initially, the tariff includes 500 MB of traffic with a guaranteed, according to the operator, SMS notification of its end. Subsequent traffic tariffication is carried out according to the scheme of 1 kopeck/MB.
Of the additional Internet services and velcom packages, only “ Unlimited Internet for a day" for 3.06 rubles. As for additional minute packages to all networks, 50, 150 and 450 minutes are available for 30 days. It is also possible to purchase a 30-day package of 500 SMS.
Austrian Velcom is the strongest competitor of MTS in Belarus. Their network is on par or even slightly better in 3G with excellent coverage of 95%: 2G 3G coverage map., as well as at a frequency of 900 MHz. Velcom doesn't have 4G/LTE yet.
Tourist tariff plan
The Velcom prepaid card is called Privet. Like MTS, Velcom has a travel plan that does not require subscriber registration with the Belarusian authorities.
The travel plan is sold for 5 Belarusian rubles in their stores called "Branded Centers" (location). The monthly subscription fee for data transfer and voice calls is 3.45 Belarusian rubles, including 1 GB of Internet. The SIM card expires one year after the last top-up. To check your balance you need to dial *120#.
Characteristics of data packets
The default Internet tariff is 0.03 Belarusian rubles for 50 KB outside packages. On the travel line you can add these monthly data packages:
Price for 10 days | Price for 30 days |
|
|---|---|---|
To activate, you need to dial *121*1*6# for data transfer speeds up to 42 Mbit/s, where 3G is available. To check the remaining megabytes you need to dial *120*3#. Internet use above the package limit is charged at 0.03 Belarusian rubles per MB in 50 KB increments.
Other tariffs
To receive other tariffs, you must register with the authorities of Belarus. To manage the SIM card you need to know Russian.
Here's a good review Internet tariffs for other Privet tariff plans in English. They are too complex to write about and many tourists will stick to the visitor plan without registration.
Disabling unnecessary services
These services are enabled by default and are paid:
- “Melofon” (callback signal): 0.04 Belarusian rubles/day (1.2 Belarusian rubles/month). To disconnect you need to dial *424*5*1#.
- Voice mail: to disconnect, dial *441*1#.
- "What's New" (spam messages): The service is free, but if you click "OK" on any of the spam messages, you will have to pay. To disable it, you need to go to the SIM card menu and select: “What’s new”, “Settings”, “Service enabled”, “Disable” and “Confirm”.
- Possibility of entering a negative balance. To disable negative balance you need to dial *145*9#.
More information
- APN: wap.privet.by (for tourist line)
- Username and password: privet
Official website of the operatorVelcom (Privet) Belarus
Website in Russian (for Velcom)։ http://www.velcom.by/ru/privateWebsite in Russian (for Privet)։ http://www.privet.by/ru/
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