Google process error. Fixing the com google process gapps error. Removing Google App Data and Updates

Our short review will cover an important application on Android devices. You will find out what kind of process com.google.android.gms is - why errors associated with its operation occur and how to treat them.

During the operation of an Android device, system crashes or application errors constantly occur. Thus, increasingly, many smartphone users are faced with the problem of unstable operation of the com.google.android.gms program. Someone receives notifications that the process of the same name has stopped or an error has occurred. We figured out what it is and how to eliminate all the bugs associated with its operation.

What it is?

Com.google.android.gms is a background process responsible for running the application Google Mobile Services(GMS). The GMS program is a licensed application from Google, responsible for the background operation of the following services on Android - Services Google Play, Play market, Gmail, Chrome, Maps, Youtube, Translate, Waze, etc.

This application plays an important role on the phone as it is responsible for downloading system updates programs and game services, and also ensures the operation of many key functions on Android devices. For stable operation, 1-2% of system memory is required.

Errors related to com.google.android.gms

On many phones with Android OS, various problems related to the operation of the GMS program appear every now and then. These are two main bugs - the process has stopped or an error has occurred in com.google.android.gms.persistent.

Causes unstable operation can be different:

  • Google account synchronization error on phone;
  • lack of system memory;
  • crookedly installed updates;
  • influence of virus programs, etc.

Correction Method Such errors are, in principle, standard:

  1. First, check that the phone’s memory is not full;
  2. Next, go to settings - Application Manager. In the All or Running tab, find the running service com.google.android.gms- clear the cache and restart it. The process can also be registered as Google Services or MobileSyncService.
  3. Disable synchronization Google account and log in again;
  4. Apply updates for Android applications, first of all: Google Play Services, Play Market.
  5. Reboot your phone and apply system cleaning from garbage on Android.

These methods should fix the problem and set up stable operation on your Android phone.

Of all the errors that can happen on Android, this is one of the most harmful. A Google Apps crash shouldn’t seem to have dire consequences for the entire device, but it does, and when you see the scary message “ com.google.process.gapps has stopped“- that’s it, you are pulled into a hopeless vicious circle where the phone refuses to listen to you.

But before you reset your phone to factory settings in a panic attack, wait. Even if the phone seems completely paralyzed, there is still a chance to save it - and it is very simple.

What is "com.google.process.gapps"?

"gapps" stands for Google Apps and covers most Google applications on your phone, including Gmail, Calendar, Play Store, Hangouts and Google Plus(about which in Lately not very often remembered).

So it’s not very pleasant to receive a message that all these “gapps” have stopped working, because this could mean all the listed applications (as well as Google Play services).

Clear Google app data cache one by one

So how to solve the com.google.process.gapps problem? What to do next? Even if you receive this message regularly, your phone will still be at least partially functional, so close the message and try opening Settings > Applications. If the message continues to pop up, close it and make your way to the application list.

Once you've reached your goal, scroll down to Google Play Services, which in my experience is the most vulnerable of Google's apps and the most likely source of the error.

Click Google Play Services > Storage and then Clear Cache. If the problem persists, tap Manage Space, then Clear All Data (or Clear Data depending on what Android device you have).

If this does not help and the error message continues to appear, follow the steps described for other Google applications - Google Play Store, Gmail, Maps, Calendar and Google+: clear the cache and then the data until the problem goes away.

If this does not help, uninstall updates for Google Play Services (in the “Information” section, accessible through the list of applications in the “Settings” menu).

If the problem is still not resolved, uninstall updates for Google applications one by one until the error disappears.

Resetting application settings

Perhaps you once disabled something that shouldn't have been disabled (especially if you have a rooted device), or perhaps the default settings of one of the applications were lost. Possible Solution– Reset all application settings in one fell swoop. This will not affect application data, but the applications themselves will return to the state when they were first installed on the phone.

To do this, go to Settings > Apps, tap the menu icon at the top right, and select Reset app settings.

Android device users regularly encounter “Process com.google.process.gapps has stopped” or “Process com.google.process.gapps has stopped suddenly” errors. They refer to the same problem, and are found on absolutely all devices and in different versions mobile OS from Google. How to fix these errors?

Clear application cache



The first thing you need to do is pay attention to which application launch causes this error to appear in the system. Once the application is identified, you need to clear its cache. To do this, go to: “Settings” > “Applications”. Select the right application> "Storage", delete its cache.

If this does not help, then delete the application data in the same menu. Deleting data will affect the operation of the application, for example, saved files or progress in the game will be lost, so if this data is important to you, then save it in advance.

If this does not help, then reinstall the application.

Clear Google Play Services cache



If after reinstalling the application the problem does not go away, then the next step is cleaning Google cache Play Services. This application is a set of instructions responsible for interacting with Google services third-party applications and Android..

WITH quit settings of all applications


Another way to get rid of the annoying error “The process com.google.process.gapps has stopped” is to reset the settings of absolutely all applications. The peculiarity of Android is that all applications can freely interact with each other, so the error may appear at the moment when the original application is accessed by another. You can reset the settings from the same menu, “Settings” > “Applications” > by clicking on the three dots in the upper right corner

Disable automatic app updates


Another one possible reason the appearance of this error is the incorrect behavior of the Google Play servers responsible for auto-updating applications in background. Disable this function in settings by opening Google Play > Settings > Auto-update apps. Remember that after this you will have to update all applications on your device manually.

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Com.google.process.gapps, the process has stopped, an error has occurred, what should I do? Sometimes the message “The process com.google.process.gapps has stopped” appears on the Google Phone screen. It indicates that an unfortunate malfunction has occurred in the operation of the device. What’s most offensive is that the message begins to appear with enviable frequency, leading to the inoperability of some programs, becoming attached to normal applications. Most often, the target of attacks is software downloaded from Google Play. And the reason for the problem, as it turned out, was that one of the processes was interrupted incorrectly. What can be done to get rid of this scourge?

Option 1. You can clear the cache. In rare cases, these basic manipulations are sufficient.

Option 2. Launch the program manager (sometimes also called applications) through Android settings and carefully study the list of applications (while swiping from right to left). Then open the download (or download) manager, stop and restart the application to which the error is most often associated.

Option 3. If neither the first nor the second methods help, you can try to get out of the situation by resetting your preferences. To do this, open through settings Android manager applications, then go to view programs and select “Menu”. Among its items, find Reset app preferences - this is “Reset application settings”. Click - this may be your last chance to get rid of the error.

This article is for those who have received one of the following errors: "Unfortunately, the process com.google.process.gapps has stopped" and "com.google.process.gapps has stopped unexpectedly." They refer to the same problem and are actually easy to resolve, so don't panic. Below we will show you how to fix it.

Some devices from previous generations, such as Samsung Galaxy S6 or HTC One M8s may be particularly susceptible to this error, but nevertheless, the problem can happen to anyone and the solutions are the same. So, take a deep breath and carefully follow our instructions to get started again.

1. Reboot your phone

Many people think that this is nonsense, but turning the device on and off is always the first thing you should try in such a situation.

Just hold the side power button within a few seconds and you will be given the option to reboot your device.

2. Clear the cache for the application in question.

If you notice that an error message appears when you try to run a specific application, then that application is most likely causing the problem.

Open " Settings > Applications and find the corresponding application.

Click on the application and then click " Storage" and on the next page click " Clear cache".

If that still doesn't help, you can also clear the app data. This means you will lose your game progress or chat history etc, so you may want to create a .

You will see a button Erase data above Clear cache(See picture below, right).

If none of the solutions are helpful, the next step is to try uninstalling the app (which you can do from the same page as clearing cache and data) and reinstalling it.

3. Clear Google Services Framework data

If clearing cache and data for a specific app or even deleting it doesn't work, there is another quick fix you can try.

This method will remove Google settings Play Services, but they are easy to restore; you probably won't even notice it happened.

  • Open " Settings > Applications
  • Click 3 points in the top right corner and select " Show system processes"
  • Scroll through the list of applications and select Google Services Framework.
  • On the details page about the application click " Storage", then " Clear cache" .

4. Reset the application settings.

Another option is to go to " Settings > Applications > All and reset the app settings (this option can be found in the three-dot icon menu).

This will return all of your app's settings to their original settings, but will not delete the app's data. In other words, you won't lose any progress you've saved.

5. Turn off automatic app updates.

This error often occurs after an app update, so if you disable automatic updates from Play Store, the error problem will not occur as often. You still shouldn't manually update your applications to avoid handling potential errors that may follow.

To turn off automatic updates, go to the Google Play Store app settings and turn off automatic updates.

6. Restart Download Manager

Sometimes the "com.google.process.gapps has stopped" error may be related to the Download Manager application. Here's how to check it.

  • Go to Settings
  • Click " Applications"
  • Find Download Manager and open App Info
  • Disable him, then turn it on again it and check if the error occurs.

7. Perform a factory reset

Perform a factory reset on your smartphone

If you are still facing problems after trying all of the above, you are left with no choice but to perform a factory reset. This is a drastic measure and there are consequences. All your data will be lost. Therefore you must advance.

Once your data is saved, it's time.

  • Go to Settings and press " Recovery and reset."
  • Now make sure it's enabled Data backup.
  • Click " Account for reservation", to choose which one account you want to save your data. Make sure you have access to this account.
  • After that, go to the menu " Restore reset" and click the button Reset" at the bottom.

Confirm that you want to do this and your phone will be the same as it was when you bought it. Your data will be restored when you sign in to your Google Account.

How often do you see this error message? Did these tips help solve the problem? Let us know about it in the comments.