This means error 924. What to do if the Play Store displays an error message. Removing and adding a Google account

The simplest but most effective way to get rid of error 924 and download a game or other application to your phone or tablet is to clear the cache Google Play Marketa. If this does not help, you will have to uninstall Google updates Play Store A. Well, the most radical way to fix error 924 is to delete and re-create your Play Market account.

Method 1: Clear cache and delete data

Clearing cache and data allows you to delete stored data. Android devices pages, triggers and other data that can conflict with each other and cause error 924.

Go to Settings -> Applications -> All.
Scroll down the list of applications and select "Google Play".
Select "Clear data", "Clear cache".
Now open the Play Store and try to download or update the application or game.

Method 2: Uninstall Google Play updates

Method 3: Removing and re-adding your Google account

Use this method if the previous two did not work.

Go to Settings -> Accounts -> select "Google";
Click on your primary Gmail address;
Press the menu key or the icon with three dotted lines in the upper right corner;
Select "Delete" account", then click "OK";
Now go to the "Accounts" section again -> select "Add an account";
Select "Google" -> "Existing" and add back your Gmail account;
Open Google Play and download or update your chosen app.

Usually, one of the above methods works well to fix error 924 in the Google Play Store on your phone or tablet and download the desired application.

Due to problems in the operation of the services themselves. Therefore, you can overcome it in several simple ways, which will be discussed below.

If you encounter a problem in the form of “Error 924”, then take the following few steps to get rid of it.

Method 1: Clear cache and Play Store data

While using the application store, various information from Google services accumulates in the device’s memory, which must be periodically deleted.

These two simple steps should help resolve the error. If it still appears, move on to the next method.

Method 2: Uninstall Play Store updates

Also the reason may be incorrect installed update service.

Now reboot your gadget, go to the Play Store and wait a few minutes for it to update (you should quit the application). Once this happens, try again the steps that caused the error.

Method 3: Delete and recover Google account

In addition to the previous reasons, there is another one - a failure in profile synchronization with Google services.

To erase your account from your device, "Settings" go to the tab "Accounts".

To access account management, select "Google".

Find the delete account button and click it.

A window will then pop up, in which click again "Delete account" for confirmation.

Reboot your device to confirm the action you performed. Now open again "Accounts" and tap on "Add account".

Next select "Google".

You will be redirected to the page for creating a new account or logging into an existing one. In the highlighted field, enter the email to which the profile is registered, or the phone number associated with it, and click "Further".

Next you will need to enter your password, then tap again "Further" to go to the last recovery page.

Finally, accept with the appropriate button "Terms of Use" And "Privacy Policy".

That's it, the account is linked to your device again. Now you can use Google services without errors.

If “Error 924” still remains, then only rolling back the gadget to its original settings will help. To find out how to do this, check out the article linked below.

Owners mobile technology on Android OS, often visit an online resource such as the Play Market. On it, people download various software, and also update programs later. These procedures do not always occur without problems. Sometimes error 924 occurs in the Play Store when downloading.

It is quite logical that the owner of a mobile phone does not want to be limited in its capabilities. Therefore, the user needs to have information about the root causes of such a problem, as well as ways to get rid of this condition.

Why does it occur

So, what does “Play Market error 924” mean? Most often, the following root causes lead to this condition:

The application has changed its location. For example, the software was initially stored in the memory of a mobile phone, and then it was transferred to a removable flash drive.
Some troubles with the files themselves that are planned to be downloaded.
Problems with Internet connection.
There is something wrong with the user account.

Based on all of the above, you can choose a way to correct the situation.

I'm experiencing a crash on my phone or tablet with error code 924, how can I fix it? The following methodology is recommended:

Initially, make sure that there are no problems with the Internet connection. Perhaps the person simply left the area where Wi-Fi operates.
The next stage is to exit this service and return to it after a short period of time. Sometimes this is enough.
Disable completely mobile device and restart it.
Through the settings menu, go to “all applications”. Scroll through the list. Find the Play Market there. Click on the name and go to the “storage”. Two options will be available - erasing data and clearing cache. Use both in order of priority.
If it doesn’t help, then repeat the steps described above until you go to the “storage”. At this stage, enter the menu (three vertical dots), find in the list the option that allows you to delete updates.

The last stage involves deleting and restoring your personal Google account:

Go to “Settings” again, just go to the “accounts” section.
Activate in the Google account list. In the upper right part of the screen, click on the additional actions button. Select the immediate deletion option from the list.

After this, all that remains is to re-add the previously used account and try to carry out a previously prohibited operation.

As possible ways Correction can also be helped by removing the antivirus program, if one appeared relatively recently, and it was after this that such problems began to arise. Another interesting nuance for owners of smartphones from Sony. For them, this situation often arises if the “Stamina” mode is activated on the mobile phone - for unknown reasons.

Error represents another the most typical mistake, which appears to users while downloading or updating an application in the Play Market. Also, the error may appear not only for one application being downloaded or updated, but for all of them at once.

Determine the exact nature of the cause of the error quite problematic, as well as for other similar problems with the Market. However, we have compiled a list of methods that can help you fix this problem quite easily.

Method #1 Checking the network connection on the device

The first thing you should check is the Internet connection on your device. You may be unable to download or update applications because you are not connected to the network, or there are serious problems with your connection. Make sure your device is properly connected to the network and everything is fine.

Method No. 2 Restarting the device

Many users ignore this advice, but they do not underestimate its effectiveness - rebooting the device. The thing is that Android, just like, say, Windows, is operating system. Sometimes some bugs or critical failures may occur in the OS. Perhaps the exact same thing happened in your case. Restart the device and let the Android OS start its working session anew. You can also try restarting itself Play app Market, since the failure could have occurred there.

Method No. 3 Clearing the Play Market application cache

Cache is an incredibly convenient feature of any application. However, it is often precisely because of this that problems occur, which include the error . If this is really the case, then you just need to clear the cache and data of the Play Market application and the matter will be done. To do this, follow these steps:

Go to Settings on your Android device.
Go to "Applications".
Next, go to “All applications”.
You will see a list with all the applications on your device. Find Play Market in the list, then click on it to go to the “About the application” window.
Once in this menu, click on the “Storage” item.
Information about the application and a couple of options for it will appear. Click on the “Erase data” option to start.
Then click on the second option - “Clear cache”.

Method No. 4 Removing the Play Market utility

If none of the above helped in solving the error , which is quite possible option developments, then you can try simply deleting the Play Market application from your Android device. In fact, you can't uninstall the app, but you can uninstall updates for it, which will return it to the original version.

To remove Play Market updates, follow the same path as shown in the previous method and click on the “Uninstall updates” button. After this action, go to already old version application and check for errors . If everything is fine and it functions as it should, then you can install all updates for it back.

Method No. 5 Deleting a Google account

This method helps users quite rarely, but it all works sometimes. You can probably see it in other articles on similar topics. So, you need to try removing your Google account from the device and then adding it back. To do this, follow these steps:

Go to Device Settings.
Go to "Accounts".
Click on your Google account once.
Then click again on the “More Actions” button.
Click on the “Delete account” button.
Once your Google account is removed from your device, add it again.

As already mentioned, the method is not very effective and works quite rarely, but sometimes a miracle happens and this solves the situation with errors, including the error

Users of smartphones running Android OS have probably more than once encountered error 924 in the Play Market, which is accompanied by a notification that “The application could not be updated. Try again. If the problem persists, try fixing it yourself. (Error code: 924)" or "The application could not be loaded." It is important to note that this error appears repeatedly both for all updated applications and for individual ones. This means that by opening any application downloaded from the Play Market, the user cannot update and use it.

Why does error 924 occur in Play Market on Android?

The reasons why applications from the Play Store cannot be updated are the following:

Incorrect transfer of applications from the phone to the SD card;
Problems with the Internet connection (incorrect connection type selected);
Failure of the service itself;
Blocking the service by antivirus.

It is important to note that if the error continues to appear over a long period of time, the problem may be elsewhere. Therefore, we suggest trying the following methods to solve the problem.

Ways to fix Play Market error code 924

The first thing you need to do when error 924 occurs in the Play Store is to restart your Android. Often, a simple reboot helps solve the problem.

Because the this service linked to your Google account, you should delete it and add it again. To do this, we recommend doing the following:

Select “Settings”, then “Accounts”.
Click on your Google account and select “Delete account” in the settings at the top.
Then we reboot the device and add the account again Google entry in Android settings.

We go to the Play Market and check the result.

The next way to fix error 924 is to clear the cache and delete Play Store data. To clear data, do the following:

Select “Settings”, “Applications” and find the Play Market application in the list. Select "Clear cache".

You should also click the “Erase data” button. After performing these operations, you need to check the result.

If clearing the cache does not produce results, you should go to “Settings”, “Applications” again, select Play Market and click “Delete updates” at the top.

After removing the update, you need to restart Android and check the result. Also, if the above methods do not solve the problem, you need to reinstall the program in which error 924 appears.