Long gone are the days when owners of mobile phones, if they were not working correctly, had to turn to service centers or private technicians for help. Today, you can revive your gadget yourself, you just need to know how to do it.

We present to your attention detailed instructions that will help you cope with the situation when your phone, for unknown reasons, begins to work slower and slower. Remember: this is not a manufacturing defect, your phone probably just needs treatment.

Phone recovery

It is not at all difficult to return the Desire 310 model to normal operation. You can deal with the problem yourself. And a special option will help you with this - Hard reset. This option rolls back all current device settings to factory settings. By returning the device to the standard settings set by the manufacturer, you thereby return it to its former performance.

The performance recovery option will certainly help you restore the correct operation of your phone if the following problems are observed:

HTC Desire 310 keeps rebooting.
HTC Desire 310 won't turn on at all.
The device has a locking function using a pattern key. If you entered the key and simply forgot it, your phone will be blocked.
The HTC Desire 310 is very slow during operation.
Losing your Google account password can also lead to your phone being blocked if you work through it.
After installing and launching the game, the phone may also work incorrectly and become very slow during operation.

Features of work

Having decided to troubleshoot your mobile phone yourself, first of all, you should understand that this is not difficult to do. Even a non-professional can cope with such a task.

Troubleshooting procedure:
If you need to start working with the device turned off, but it does not turn off, we recommend that you remove the battery from the phone and reinsert it into place.
Please note: Before starting the factory reset process, you must remove the SIM card and memory card from your mobile phone.

Important: To ensure that personal data is not lost during the reset process, care must be taken to ensure its safety.

To avoid losing important information contained in the device’s memory, we recommend that you perform the following manipulations:
Take advantage of technology.
If information is lost, try to restore it using .

Let's move on to the hard reset HTC Desire 310 procedure. This procedure can be performed in two ways. Let's look at each of them in more detail.

Method No. 1 hard reset HTC Desire 310

Manipulations are performed directly in the phone menu. The operating procedure is as follows:
Go to the main menu.
Open "Settings".
Go to the “Backup and reset” menu item.
Select the "Reset settings" option.
Click "Reset phone settings".
Select the “Erase everything” function.

Such manipulations will help you.

Method No. 2 hard reset HTC Desire 310

The optimal solution to the problem if the phone does not respond to key presses at all. The operating procedure is as follows:
To reset the settings, you must use the main buttons of the phone (volume control button and power button). The phone must be turned off.
Press and hold the “Sound +” button and activate the “Power” button.

Hold the buttons until a standard image of an android (robot) appears on the device display.
Press the “Power on” button again.
Next, after the menu appears on the screen, use the “Sound –” button to select “Wipe data/factory reset”.

Today, when buying a phone, you cannot be 100% sure that it will work without various problems during the agreed warranty period.

Therefore, you need to be prepared for a variety of incidents. This could be a sudden reboot of the device, a stoppage of charging, or even a regular shutdown of the smartphone.

The last incident can occur in all modern models; unfortunately, phones from HTC are not free from this. Further in the article we will try to determine why the device does not want to show signs of life, and we will also try to determine ways to solve this problem.

Reasons for not being included

In fact, there are a decent number of reasons why HTC does not turn on:

Low battery problem

If your smartphone turns off and won’t turn on due to a low battery, you can breathe easy. Nothing serious happened. To solve the problem, you just need to start charging your phone. If after connecting the charger there are no signs of life on the smartphone, then do not despair.

There are times when the connection between the contacts of the phone and the battery simply disappears. To solve the problem, you need to remove the battery from the device and then insert it back. The problem will be solved.

Lost connection between the power button and the phone

Such an incident can also arise while working with a smartphone. All devices, and HTC is no exception, make phones with small gaps between the button and the hole for it. This is provided so that you can conveniently turn the device on and off.

The process of working with the device can take place under different conditions, so various particles of dust, sand, etc. can get into this small gap. In this regard, the operation of the button itself is disrupted and it does not respond to presses. Therefore, the smartphone may not turn on.

To solve this problem, it is better to seek help from a specialized service center. If you wish, of course, you can clean the button yourself with alcohol, but there is a risk that after this the smartphone will not work much better.

Internal memory malfunction

As a rule, when there are problems with the internal memory, and all other microchips and contacts are working properly, then after the device vibrates 7 times, it simply shows no signs of life. In this case, it is better not to go inside the phone yourself to find the source of the problem, but it is better to immediately seek help from experts.

As preliminary steps before going to the service center, you can do the following:

If these actions do not bring the desired effect, then only a specialist can help.

The operating system does not load

This can also be one of the tasks if the device is turned off and does not turn on again.

There are several ways to solve this problem:

1. try to solve it by manually flashing the smartphone. As a rule, the power-on problem occurs after an unsuccessful update of the operating system, which must be reinstalled. This can be done using a personal computer. It is better to install already verified firmware versions to avoid similar difficulties;
2. contact the company's service center. The center’s specialists always have only proven methods for solving such problems, and they will be able to install a new working operating system on your smartphone without any problems.

The difficulty with the operating system is not the most noticeable, and therefore help in solving it will not cost a lot of money.

Microcircuits or battery are faulty

It's very easy to check that your HTC won't turn on due to the battery's fault. To do this, you need to open the back panel of the device and see what condition the battery is in. If it is swollen or liquid stains are visible on its surface, it is necessary to urgently replace it. The cost of this item is not very high

The burning of one of the microcircuits can be much more noticeable for your wallet. Then you will not be able to solve this issue yourself. The only option is to go to a service center for specialist help. Depending on the complexity of the work and the rarity of the chip, the price for repairs can cost up to a third of the cost of the smartphone itself.

How to behave if HTC does not turn on

Surely you are familiar with the situation when you start to panic when your smartphone does not turn on. The first thing you do is knock on it in the hope that this way you can revive it. But, of course, this doesn’t help at all.

So what should you do if the device suddenly turns off and shows no signs of life?

Video: HTC Nexus One PB99100 does not turn on

What adds difficulties?

Of course, a switched off phone is always a problem, regardless of whether it is expensive or ultra-budget. But given the characteristics of some models, it is extremely difficult to independently verify the cause of the incident.

We are talking about HTC models that are manufactured in such a way that the battery and everything else are non-removable. In this regard, even a small problem with the battery can result in a completely major incident.

Therefore, you should not go inside your device if the simplest steps to solve the problem do not help. It is better to immediately seek qualified help from the HTC service center employees.

The article is devoted to a common problem - HTC phone does not turn on. The main reasons for this, as well as possible solutions, are considered.

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There may be several reasons why the communicator does not respond to pressing the power button. Experience using HTC devices shows that sometimes the smartphone may not turn on as a result of the battery being completely discharged. The next possible reason why problems may arise with device activation is a malfunction of the operating system. Another circumstance that may make it difficult to get the device into working condition is damage to the hardware components of the communicator. The above reasons can be considered the most common.

Troubleshooting problems that make it impossible to turn on your smartphone

In a situation where the smartphone cannot be turned on in the usual way, the first thing you should do is remove the battery for 2-3 minutes and insert it back. After this, you need to hold down the power button for a few seconds. If the battery is not removable, you still need to do the same with the button. Sometimes just this simple action may be enough to solve the problem.

If pressing the button for an extended period does not produce results, you can proceed to the next step. You need to make sure that the battery has enough charge left to operate the communicator. To do this, you need to connect your smartphone to the mains using the original charger that you purchased the device with. After which it is advisable to leave the smartphone on charge for some time. The best option is at least 30 minutes. Then you can try to turn on the communicator again.

If, after these manipulations, the smartphone still refuses to turn on, you can try resetting the communicator to its factory state. This procedure resets the operating system settings and deletes all user data. Thus, after resetting the settings, the system will return to the state in which it was when the smartphone was first turned on. No personal data previously downloaded by the user will remain on the device. If your smartphone cannot start up due to a software glitch, resetting to factory settings will most likely solve this problem.

The procedure can be done using the device’s hardware buttons. Detailed instructions for performing a reset for different models of HTC communicators can be found on the company's official website: http://www.htc.com.

In cases where even resetting to factory settings does not help to “reanimate” the smartphone, there is a high probability of damage to the device’s hardware. In such situations, it is better to contact the service center employees.

Sources:

• HTC official website - Russia and CIS
• HTC technical support chat in Russia and CIS

Today it is difficult to imagine your life without a mobile phone. It is no coincidence that cellular communications borrowed the word “cell” for its name. These honeycombs have covered the whole world. In civilized countries, the telephone has received the name of an obligatory accessory of a modern person. Having a phone does not mean solidity, but rather a sign of necessity. If cellular communications were able to reach so many people, it means that it is a popular means of exchanging information. Accordingly, every person who buys a mobile phone needs to be able to use it.

You will need

• Turning on the cell phone and identifying the reasons for its shutdown.

Instructions

A recently purchased phone for you can be a real puzzle if this is your first phone. Switching on is done by long pressing the power key. The phone's power key is different for each model; they can be located in different places. For example, for most people, this key will be the key that has a red handset on it (the call reset key). Often under this handset there is a phone power icon; you can find a similar icon on the remote control (on/off).

• Block diagnostics of the HTC Desire 310 phone

  During block diagnostics, it is determined which specific element (Case, protective glass, sensor, printed circuit board, connectors, speakers, microphone, antenna, battery) has failed.

  Algorithm for block diagnostics of a phone:

  HTC Desire 310 won't charge; Checking h order, if the phone charge is intact, otherwise: Let's check if it's working: If all of the above does not suit you, then you will need or.
  HTC Desire 310 Won't turn on or won't boot; Checking P I'll lose charge, if the phone battery is charged then: We check and see if it’s correct power button on the phone; If at this stage we haven’t found the cause of the breakdown, remember - if the phone was filled with liquid, or the phone fell and stopped turning on, it will most likely be needed.
  HTC Desire 310 The phone does not connect to the network or does not see the SIM card; Checking whether the phone detects another SIM card, if it detects then: Checking Phone settings, if the settings are correct then: Required.
  HTC Desire 310 Does not see the SD card, does not detect the flash drive; Checking phone flash card, if correct then: Checking flash drive connector on the phone, if it is also working, then: You need to either repair the phone's motherboard.
  HTC Desire 310 Does not charge via USB; Checking usb cable, if the cable is ok then: We check if it is ok then: You need or.
  HTC Desire 310 Not updating; Checking settings, if the settings are correct, then: Checking Internet connection, if the connection is stable, then you need a phone.
  HTC Desire 310 Doesn't connect to Wifi; Checking Phone settings, if the settings are correct then: Checking WiFi adapter telephone if ok required .
  HTC Desire 310 Can't see the computer; Checking connection cable to the computer if the cable is intact then: Checking drivers phone on the computer, if the correct drivers are installed, then: Phone required.
  HTC Desire 310 turns on, but there is no image on the screen or it is distorted: Checking for availability physical damage screen, if not then: Checking display cable phone, if the cable is intact, then: The phone needs repair or repair.
  The sensor on the HTC Desire 310 stopped working: We check the integrity for damage, if it is intact then: Checking touch display cable, if intact then: Phone required, or controller repair display.
  The microphone does not work on HTC Desire 310; Checking Phone settings, if the settings are correct then: We check if it is intact: Let's check if it works microphone controller on the phone if it works then: Required.

• Replacing the HTC Desire 310 phone screen

  Display- Part screen, which shows the image and is located behind Damaged display HTC Desire 310 phone, be it defective pixels or blurry screen, makes it difficult to work with the HTC Desire 310 or makes it impossible, because the image loses its sharpness and clarity.

  Damaged display will not “cure” over time, but maybe permanently go out at the most inopportune moment, which can cause great inconvenience. If The display on the HTC Desire 310 is faulty- You can contact our service center.

• Replacing the phone connector on HTC Desire 310

  Every day we listen to music on the phone, connect the charger, connect the phone to the computer, and naturally these connectors are subject to constant wear and tear, which subsequently leads to breakdowns of the HTC Desire 310 connectors.

  We can replace HTC Desire 310 connectors with the following types:

  • USB connector;
  • Charging connector;
  • Audio connector.

  How to determine that your phone connector is broken:

  • The USB connector on the HTC Desire 310 is broken:
    • When connecting a USB cable, the computer does not detect HTC Desire 310, or the connected device is not detected, or external signs of failure are visible - the core of the connector is broken, the outer part of the connector is broken. Also, when connecting another cable, the same problems occur.
  • The charger connector on the HTC Desire 310 is broken:
    • HTC Desire 310 does not charge when the charger is connected, the connector is visible as broken. You can also determine that the connector is faulty by connecting another charger. If the charging connector is externally intact, but the phone does not charge, then repair of the phone's system board will probably be necessary.
  • The audio jack on HTC Desire 310 is broken:
    • When connecting headphones there is no sound, or external damage is visible. The problem may also be in the phone settings or firmware.

  Repair of HTC Desire 310 phone connectors.

  Repairing any HTC Desire 310 connector involves unsoldering the broken connector from the system board and replacing it with a similar new connector.

  You should not put off repairing the HTC Desire 310 connector until the connector finally fails, because... its use in semi-working condition may damage the elements located next to the connector, and as a result, it may be necessary to restore the board or replace adjacent elements.

• Component diagnostics of the HTC Desire 310 phone

  Component Diagnostics of the HTC Desire 310 phone is a diagnostic of the phone's system board. This type diagnostics, being more complex, is the identification of damaged element on the board of the HTC Desire 310 phone. Repair device after this diagnostic involves resoldering the microcircuits and replacing faulty elements on the board of the HTC Desire 310 phone.

Your HTC phone won't turn on? There may be several reasons for this. However, if none of the proposed situations describes your problem, then service specialists will always help you.

Please note that the result of an HTC smartphone not turning on may be due to careless handling of the device, a software glitch, or a manufacturing defect. The same reasons may be due to the fact that the device “does not catch”, does not charge, or even reboots itself. If you need to “heal” your HTC phone as quickly as possible, then immediately take it to a workshop or, if your device is under warranty, to a service center.

However, first, let’s try to revive the smartphone ourselves. First of all, put your phone on charge and charge it for as long as possible, about a day. The device may be completely discharged. The second option is to remove the battery and put it back in place. If this does not help, run to the service center.

The technicians will find out what caused the malfunction: mechanical impact on the HTC phone, moisture on it (perhaps the contacts inside the device have oxidized), they will check the operation of the smartphone’s battery, the charging connector, and whether the power button and microcircuits are in order. As a result of this, when a “diagnosis” is made, either repair of some component of the device or its complete replacement will be required.

A common reason that an HTC phone does not turn on is incorrectly selected software, and as a result, the device does not work correctly. In this case, you need to “reflash” the smartphone, either yourself or from service specialists.

You may be interested in our articles:

Does not turn on after discharge and changing the battery does not help

Good day, Anatoly. Bring it in for diagnostics, it’s free. Then we can give you an idea of ​​the cost.

The phone is very durable and has a metal body. Fell from the sofa onto the floor, there were carpets on the floor, the blow didn’t seem to be strong and the sofa wasn’t high. Afterwards it worked, but when I tried to start the game, it turned off and couldn’t be turned on again, only the touch buttons at the bottom of the screen blinked, the battery was not low. When I try to charge, the indicator on the phone does not light up. What could it be and can I resuscitate it myself?

Hello Julia. Most likely, you won’t be able to revive the smartphone yourself; there can be many reasons. We still advise you to contact the service center.

Sincerely, Administrator of the GrandFon SC.

The phone fell off the sofa, the shutdown screen appeared and did not respond to attempts to turn it on, only when it is put on charge the red light flashes - could it be the power wires that have come off or the battery needs to be replaced (the phone gets hot when charging)

Good afternoon, Mihai Oung. There may be many reasons for this behavior; you need to open it and diagnose the smartphone.

Sincerely, Administrator of the GrandFon SC.

does not turn on, but when you try to put it on charge (it turns on the red battery and restarts on its own and does not charge higher)

Good day, Alex. The battery may have failed.

Sincerely, Administrator of the GrandFon SC.

Doesn't turn on or charge after 10 days of use

Hello, Sergey. Our diagnostics are free, come and see what the problem is.

Sincerely, Administrator of the GrandFon SC.

It doesn’t turn on at all, there are no reactions, if the screen didn’t turn on, it would heat up a little, but it doesn’t even charge. Tried another battery.

Good day, Rostislav. Yes, the problem may be in the memory chip. Only motherboard replacement.

Sincerely, Administrator of the GrandFon SC.

The phone got caught in the rain, as a result the lock button starts to malfunction, then the phone suddenly turns off by itself and won’t turn on, I put it on charge at home, the red light stopped working!

Hello, Sergey. The approximate cost of repairs is 1300-1500.

Sincerely, Administrator of the GrandFon SC.

The phone does not turn on and when you put it on charge, the red light starts blinking endlessly.

Hello, Denis. The approximate cost of repairs is 1300-1500.

Sincerely, Administrator of the GrandFon SC.

It won't turn on and most likely won't charge.

Hello, Alexander. Bring it in for inspection and after diagnosis we will give you an estimate on the cost of repairs.

Sincerely, Administrator of the GrandFon SC.

Doesn't turn on

Good afternoon, Odeg. Bring your smartphone for diagnostics, after the inspection we will clarify the information on the cost of repairs.

Sincerely, Administrator of the GrandFon SC.

Victor Deineko January 31, 2018 - 23:48 HTS PNO 7110 5VDC=1A FCCID: NM8PN07110 801е

I was surfing the browser and suddenly showed an error and turned off and won’t turn on anymore, what could be wrong with it?

Good day, Victor Deineko. Unfortunately, without diagnostics it is impossible to find out what the problem is; there can be many reasons.

Sincerely, Administrator of the GrandFon SC.

The phone just went off, won’t charge, won’t reboot, won’t turn on, what should I do?

Good afternoon, Timofey. Contact the service center for diagnostics.

Sincerely, Administrator of the GrandFon SC.

Hello. The HTC DESIRE 310 phone does not turn on and does not charge. Black screen, no signs of life. What is the problem and what is the cost of the service?