Greetings to all!

Not long ago I observed a very interesting (even funny) picture: at work one guy, when his mouse stopped working, stood and didn’t know what to do - he didn’t even know how to turn off the PC... Meanwhile, I’ll tell you, many actions that users do with the mouse - can be done easily and quickly with the keyboard. I will even say more - the speed of work increases significantly!

By the way, I fixed the mouse for him quite quickly - that’s how, in fact, the topic of this article was born. Here I want to give some tips on what you can try to restore the mouse’s functionality...

By the way, I will assume that your mouse does not work at all - i.e. The pointer doesn't even move. Thus, in each step I will provide the buttons that need to be pressed on the keyboard to perform this or that action.

Problem #1 - the mouse pointer does not move at all

This is probably the worst thing that could happen. Since some users simply weren’t prepared for this at all :). Many people don’t even know how to enter the control panel in this case, or start a movie or music. We'll deal with it in order.

1. Checking wires and connectors

The first thing I recommend doing is checking the wires and connectors. Wires are often chewed by pets (cats, for example, love to do this), accidentally bent, etc. Many mice, when you connect them to a computer, begin to glow (the LED lights up inside). Pay attention to this.

Also check the USB port. After you have corrected the wires, try restarting your computer. By the way, some PCs also have ports on the front side of the system unit and on the back - try connecting the mouse to other USB ports.

In general, basic truths that many people neglect...

2. Battery check

This applies to wireless mice. Try either changing the battery or charging it, then check again.

3. Troubleshoot mouse problems using the wizard built into Windows

Windows OS has a special wizard that is designed to find and automatically fix various problems with the mouse. If the mouse's LED lights up after connecting it to the PC, but it still doesn't work, then you need to try using this tool in Windows (before buying a new mouse :)).

1) First, open the execute line: press the buttons simultaneously Win+R(or button Win, if you have Windows 7).

2) In the execute line, write the command Control and press Enter.

3) Next, press the button several times TAB (on the left of the keyboard, next to Caps Lock). You can help yourself arrows . The task here is simple: you need to select the section “ Equipment and sound ". The screenshot below shows what the selected section looks like. After selection - just press the key Enter(this will open this section).

Control panel - equipment and sound.

5) Next using the buttons TAB and arrow highlight the mouse and then press the button combination Shift+F10 . Then you should see a properties window containing the coveted tab “ Troubleshooting "(see screenshot below). Actually, open it!

To open the same menu: select the mouse (TAB button), then press the Shift+F10 buttons.

By the way, after checking there may not be any instructions for you, but your problem will be fixed. Therefore, at the end of the check, click the finish button and restart your PC. Perhaps after a reboot everything will work...

4. Checking and updating the driver

It happens that Windows incorrectly detects the mouse and installs the “wrong driver” (or there was simply a driver conflict. By the way, before the mouse stopped working, did you not install any hardware? Perhaps you already know the answer?!) .

To determine if everything is ok with the driver, you need to open device Manager .

1) Press the buttons Win+R , then enter the command devmgmt.msc(screenshot below) and press Enter.

2) Must open "device Manager" . Pay attention to whether there are yellow exclamation marks next to various types of equipment (especially in front of the mouse).

3) To update the driver: just using arrow and TAB buttons highlight your device, then press the buttons Shift+F10- and select "update drivers"(screen below).

4) Next, select automatic update and wait for Windows to check and install the drivers. By the way, if the update does not help, try removing the device (and the driver along with it), and then installing it again.

You might find my article with the best auto-update programs useful:

5. Testing the mouse on another PC or laptop

The last thing I would recommend if you have a similar problem is to test the mouse on another PC or laptop. If she doesn’t make money there, there’s a high probability that it’s the end for her. No, you can try to get into it with a soldering iron, but what is called “ game - not worth the candle«.

Problem No. 2 - the mouse pointer freezes, moves quickly or slowly, jerkily

It happens that the mouse pointer seems to freeze for a while, and then continues to move (sometimes it just moves jerkily). This can happen for several reasons:

• : in this case, as a rule, the computer slows down in general, many applications do not open, etc. I described how to deal with CPU load in this article: ;
• system interrupts“work”, disrupting the stability of the PC (more on this in the link above);
• problems with hard drive, CD/DVD drive- the computer cannot read the data in any way (I think many have noticed this, especially when you remove the problematic media - and the PC seems to hang down). I think many people will find this link about assessing the condition of their hard drive useful: ;
• some types of mice“require” special settings: for example, a gaming computer mouse http://price.ua/logitech/logitech_mx_master/catc288m1132289.html - may behave unstable if the checkbox is not unchecked increased pointer accuracy. In addition, you may need to install utilities included on the disk included with the mouse. (it’s better to install them all if problems are observed) . I also recommend going to the mouse settings and checking all the boxes.

How to check mouse settings?

Opening control Panel, then go to the section “ Equipment and sound". Then open the “Mouse” section (screen below).

• pointer speed: try changing it, often moving the mouse too fast will affect its accuracy;
• increased accuracy of pointer installation: Check or uncheck the box next to this item and check the mouse. Sometimes, this checkbox is a stumbling block;
• display mouse trail: If you enable this checkbox, you will see how the mouse movement leaves a trace on the screen. On the one hand, some users will even find it convenient (for example, you can find the pointer faster, or, if you are filming a video of the screen for someone, show how the pointer moves) , on the other hand, many people consider this setting to be the “brakes” of the mouse. In general, try it Turn on, turn off.

Mouse adapter: usb->ps/2

Problem No. 3 - double (triple) click works (or 1 button does not work)

This problem most often appears in an old mouse that has already worked hard. And most often, I must note, this happens with the left mouse button - since the entire main load falls on it (even in games, even when working in Windows OS).

By the way, I already had a note on this topic on my blog, in which I advised how easy it is to get rid of this disease. We were talking about a simple method: swap the left and right buttons on the mouse. This is done quickly, especially if you have ever held a soldering iron in your hands before.

Changing right to left mouse buttons.

If you didn’t, there are two options: ask a neighbor or friend who does something like this; or go to the store for a new one...

By the way, as an option, you can disassemble the mouse button, then take out the copper plate, clean it and bend it. This is described in detail here (though the article is in English, but everything is clear from the pictures): http://www.overclockers.com/mouse-clicking-troubles-diy-repair/

PS

By the way, if your mouse periodically turns on and off (which, by the way, is also not uncommon) - 99% of the problem is in the wire, which periodically comes off and the connection is lost. Try securing it with tape (for example) - this way the mouse will serve you for many more years.

You can also get in with a soldering iron, having first cut off 5-10 cm of the wires in the “right” place (where the bend happened), but I won’t advise this, since for many users this procedure is more complicated than going to the store for a new mouse...

WITH advice about the new mouse. EIf you are a fan of newfangled shooters, strategies, and action games, some modern gaming mouse would suit you. Extra buttons on the mouse body will help increase micro-control in the game and more effectively issue commands and control your characters. In addition, if one button “flies”, you can always transfer the function of one button to another (i.e., reassign the button (I wrote about this above in the article)).

Installing Windows 7 is a simple and streamlined process, but it is far from ideal. Therefore, situations may arise when the installation wizard simply does not see certain computer devices, preventing the user from normally completing the started procedure. And if you have such difficulties, read the contents.

Windows 7 installation does not see USB mouse and keyboard (we solve the problem with BIOS settings)

If your Windows 7 installation does not see a mouse or other input device, the first thing to do is check the USB ports into which these peripheral devices are inserted.

Blue ports (USB3.0) can not supported master, and therefore you should at least during installation move the equipment to the gray ports ( USB 2.0 ).

In most cases the problem will be resolved. Otherwise, do the following in order: actions inBIOS(later in the article, these actions will be described step by step):

• Disable(Intel) "xHCI Mode » in the tab « Advanced » ;
• Try a different item value "USB Legacy Support" ;
• Reset BIOS.

It is not necessary to do all three steps at once.
Check the functionality of your mouse and keyboard after each step, starting from the first. First you need to go into the BIOS. More details on how to login BIOS on different devices (desktop computers or different brands of laptops) you can look in this article: how to enter the BIOS. Restart your computer and at the motherboard logo, enter « Setup Menu » by pressing the key F1 (F2, F12, Delete- depending on BIOS). Now let's get started:

Step 1 – disable (Intel) xHCI Mode

You can find this option in the tab « Advanced » on the menu BIOS.

1. Let's go to « Advanced » , navigating with arrows on the keyboard;
2. Change the mode to « Disabled » in point « xHCI Mode » ;

Figure 1. Set xHCI Mode to Disabled.

1. Save settings by going to the tab « Exit » and selecting " Exit Saving Changes »;
2. We check the mouse and keyboard and try to install the OS again.

The first action helps in the vast majority of cases. Move on to the next heading if:

• Line « xHCI Mode » absent;
• Execution of item « Action 1» did not give any result.

Step 2 – switch USB Legacy Support mode

Unlike described above, the option « USB Legacy Support" available for editing on the vast majority of systems.

It is also located mainly in the tab « Advanced » . We need to change the mode of this function to the opposite ( "Enabled" on « "Disabled" or vice versa).

Figure 2. Changing the USB Legacy Support value.
Do not forget save changes in the tab « Exit » by selecting the option " Exit Saving Changes ", the computer will restart automatically.

We check our devices by running the Windows installation again. If the peripheral still doesn't work, you should try reset motherboard settings.

Step 3 – reset the BIOS (if the previous steps do not help)

To return the BIOS to factory settings, you must:

1. Go to tab « Exit » (usually follows Boot);
2. Select the item " Load Setup (Optimal) Defaults » → confirm the action by pressing « Yes " The computer will restart.

These steps have a high chance of helping you solve your USB mouse and keyboard problem. Otherwise, you should check the peripherals for hardware failures on another computer. Also try connecting other devices.

Solving a problem when using a PS/2 keyboard and mouse

Failures in these devices occur quite rarely and are mainly associated with BIOS and hardware failures. Before you do the following Necessarily Turn off the computer's power. This precaution is due to the fact that the ports PS/2 It is highly recommended not to touch it while the system is running. If you are using standard PS/2 periphery, you should:

• Check and clean the connector/port of the keyboard and mouse from various types of dirt;
• Try similar USB equipment;
• Swap the mouse and keyboard connectors;
• Update the motherboard BIOS to the latest version.

If all of the above doesn't help, try using another copy Windows 7. Lack of support PS/2 devices may be due to the fact that a particular assembly does not contain, in fact, outdated drivers for these devices (they can be cut from the final image).

The computer does not see the bootable USB flash drive and/or other USB devices when installing Windows 7

The solution to this problem is quite simple in most cases. And before you start delving into this chapter, you need to do the following: If the installationWindowsdoes not seeUSBdevicesat all, please contact . It provides some general steps to resolve the most common problems.

Windows 7 Setup Wizard does not see the hard drive (SSD) or asks for drivers

Before you begin performing actions that affect the software part, you need to make sure that the drives are working and the computer settings are correct. Note. Next actions are also relevant forSSD. If in the window for selecting a disk to install absent the desired “hard drive” (hard drive), try first:

• Check HDD/SSD cables and mounts;
• Disable extra drives, leaving only the one on which the OS will be installed;
• Switch mode « SATA Mode » With « AHCI » on « IDE » (any other available);

Let's take a closer lookthirdparagraph. To do this you need:

1. Turn off computer;
2. Enter BIOS (or « Setup Menu » ), by pressing the button F1 (F2, F12, Delete) immediately after turning on the computer at the stage when the logo of your motherboard manufacturer is displayed on the screen;
3. Using the arrows, find the item in the menu « Configure SATA as » or « SATA Configuration / Mode » (depending on your BIOS);
4. Change mode « AHCI » on « IDE » or « RAID » ;

Figure 3. Set the value IDE for the Configure SATA as line.

1. Save settings by selecting the item « Exit Saving Changes » in the tab « Exit » . The computer will restart with the changed configuration.

Now you can try the installation again. Continue to the next chapter if:

• The OS installation still does not see your HDD or SSD;
• Mode « SATA Mode » has already been posted on « IDE » .

Manual installation of HDD or SSD drivers

It is recommended that you move on to this chapter after fully familiarizing yourself with the previous one. This will help eliminate unnecessary actions.
In most cases, the installation image already contains software for many drive controllers (SATA drivers). However, if the board model of your computer/laptop is quite recent (or, conversely, old), drivers may simply be missing.

Therefore, we need to “specify” them ourselves at the stage of selecting the system disk. The following instructions will describe this process in more detail. Let's get started.

STEP 1 – Finding the required software.
Download drivers from the website of the manufacturer of your laptop or motherboard. First of all, we focus on files that include one or more examples of words: INF, SATA, RAID, RST.

STEP 2 – unpack and reset to media with the OS image.
Unzip the downloaded file into a separate folder → copy it to any location on the installation flash drive.
note that the drivers we need must not contain executable ". exe" files. Will only fit unpacked(such drivers usually include the following folders: amd, x64 , as well as many . inf files).
STEP 3 – specify the required software in the disk selection window.
Insert the flash drive into the computer → we reach the disk selection stage for installation. Here you need to find a button(or "Review" ) and click on it.

An explorer will open in which you need to specify the required driver .
Figure 4. Select the desired folder with the driver.
The hard drive (SSD) will be detected if the appropriate drivers are selected. Now you can continue the process by selecting the SSD disk that appears.

The drivers are installed and the drive is displayed. However, the wizard does not see or does not allow you to select the desired section

In this case try remove markup HDD/SSD directly in the window disk selection. Attention! The following actions lead to formatting drive and, consequently, to complete loss of data. Make sure that all your important files are saved on a separate drive.To do this you need:

1. Press the button "Disk Setup" at the disk selection stage;
2. "Delete" all available partitions to begin installation on unallocated space
3. Check the integrity of the OS image on the installation disk;
4. Re-write the image to another disk at the minimum speed;
5. Use flash drive(preferably USB version 2.0) instead of a CD;
6. Make sure the drive is working: check the connection, power supply contacts, functionality of the motor and drive.
The above steps will help solve your problem. Otherwise resetBIOS and try a different OS image/build.

Also, in extremely rare cases, reinstalling the driver for the DVD drive can help. Detailed information can be found in the “” chapter, and drivers for the drive can be found on the manufacturer’s website.

Conclusion

If none of the above methods help, try looking for the problem in the computer components (on your own or with the help of a specialist).

Oh these computers, there is always something to do. Back in the days when instead of the Internet there were BBS (Bulletin Board System), replacing the current chat rooms, social networks and file dumps, I said that you can give the computer all the time that you have. And now, with the widespread dominance of the Internet, this topic is even more relevant. And it’s also amazing how some seemingly elementary things, if you call a computer for help, take quite a lot of time. It was a saying. A fairy tale lies ahead.

Let's start from afar. As you all know, a computer without input devices such as a keyboard and mouse can have a touchscreen (and some also have a joystick) - a simple piece of hardware that buzzes and consumes electricity. I received a computer that needed to be looked at and slightly reanimated after a virus had started playing around there. I took a spare monitor from the shelf, connected a spare keyboard, a spare USB mouse (this is important), turned it on, climbed through the BIOS (basic input/output system) settings, loaded Windows and alas, the mouse turned off. I just worked in the BIOS, the pointer moved like crazy, but after loading Windows it doesn’t work. What the heck?

We know that there are at least two common types of mice (computer), differing in connection connector. These are PS/2 and USB. If the first option is used primarily on desktop computers, then the second can be used everywhere, even connected to modern smartphones. And what is important Oh, the USB connector can be turned on and off in “hot” mode, i.e. when the computer is turned on, but if you have a PS/2 connector, it’s better not to risk it, as it may simply burn out. It is better to turn off the computer and then connect and disconnect connectors. Older computers had two PS/2 connectors of different colors. Green is for the mouse and purple for the keyboard. Now there may be just one, or even none.

Let's go back to my computer. The symptoms are as follows: The mouse is completely working, it works until the operating system boots, it works all the time on another computer, i.e. it's a Windows thing. The USB port also works, if you connect a keyboard or flash drive to it, then everything is fine. Another USB mouse also does not work. But the PS/2 mouse functions perfectly. When connected to another USB connector, the system writes that a device has been found, the driver is being installed, the driver is installed successfully, but the mouse also does not work.

We look at devices through the device manager. In it we are interested in Mice and other pointing devices. If we don’t see our mouse in the tab, then there is a problem with the driver*. And another problem is that USB mice are so standard that a special driver is not needed and is already in the list of standard ones. We connect the mouse, we see that something new has appeared in the section HID devices, therefore the mouse is recognized not as a mouse, but as something else. At the same time, it makes absolutely no difference which USB port the mouse is plugged into. It won't work. To correct the situation, you must manually change the driver on the HID device. From the HID device context menu, select Update drivers->Search and install drivers manually->Select from installed drivers->HID compatible mouse

After this, the USB mouse appears in the list of mice and starts working. Even after disconnecting and reconnecting and restarting the computer.

*Driver is a program that allows you to directly control the device in the operating system. Since the operating system does not know about all the variety of devices, for full operation, device manufacturers release a driver, which becomes an intermediate layer between the device and the operating system. If the device is standard, then a special driver is not needed; it is already included in the operating system.