The highlight of the Skype program is the provision of video communication and web conferencing capabilities. This is exactly how this application differs from most IP telephony and instant messaging programs. But what to do if the user is not seen by the webcam installed on a desktop computer or laptop? Let's figure out how to solve this problem.

One of the common reasons why video from a camera is not displayed on Skype is a driver problem. They may be damaged due to some kind of failure, or may be missing altogether.

Non-working camera

If everything is in order with your drivers, then one of the options why the camera does not work in Skype may be a malfunction of the video device itself.

Skype settings

If it has been determined that everything is in order with the camera and drivers, then you should check the settings of Skype itself.

Setting up a camera in Skype 8 and higher

First, let's look at the procedure for setting up the camera in the most modern versions of the program, that is, Skype 8 and higher.

Setting up a camera in Skype 7 and below

Setting up the camera in Skype 7 follows a similar scenario. The only differences are in the program interface and in the names of some elements.

Reinstalling Skype

If none of the described options revealed the problem and did not produce results, then perhaps the essence of the problem lies in damage to the files of Skype itself. Therefore, uninstall the current version of the program and install Skype again, after downloading it from the official website.

As you can see, problems with playing video from a camera in Skype can be of a completely different nature, both software and hardware. Or perhaps they are simply due to incorrect settings. Therefore, in order to eliminate the problem, you first need to establish its cause.

Let's look at the most common reasons why the webcam does not work in your Windows 10 operating system. The new version of the OS has a system-wide option that completely disables your webcam.

The Settings app has several switches that disable the webcam in all applications, individually and for the entire device. If the switches are in the inactive position, even desktop applications will not be able to use it.

In general, permission settings affect not only new Windows 10 apps from the official Store (UWP), but also some desktop ones. If your camera is not working, first go to System Settings.

This can be done from the Start button menu or by pressing a specific key combination. These are the Win + I keys, press them.

WHY THE WEB CAM DOESN'T WORK

At the top left of the window, make sure the “Allow access to the camera on this device” option is enabled. If not, click the “Change” button and set the value to enabled.

In the next step, make sure that the “Allow applications to access the camera” option is turned on. Without this, no applications on the system, including desktop ones, will be able to see or use your webcam. This option has changed since the April 2018 OS update. Previously, it only affected UWP apps and did not affect traditional desktop programs.

In the “Select apps that can access your camera” section, make sure that all the apps you need can access and are not disabled. Otherwise, set to “On”.

If all the above parameters are set correctly, the operating system should not interfere with anything. These are all the traditional steps to find and eliminate the reasons why your webcam is not working.

WHY DOES THE WEBCAM NOT WORK ON YOUR COMPUTER

In addition to simply unplugging, you or anyone else with access can disable/enable webcam or UEFI on some PCs or laptops. This option is most often found on enterprise laptops because it gives you the ability to safely disable access to them.

You can also disable it in the OS Device Manager. If you previously completed this step, you will need to go back and turn your device back on.

The Windows 10 operating system tries to update device drivers whenever you connect them automatically. But this doesn't always work as expected. In some cases, you may need to download the device driver installation package from the manufacturer's official website and install it yourself.

If no applications can see the webcam, it is worth checking again that it is connected correctly. This applies to the cable. This also happens. For USB, make sure the cable is connected to a USB port on your PC. Unplug it and plug it back in to make sure it's secure.

Some webcams have indicators. Please note whether the indicator is active after connection. It's also worth trying a different USB port if available.

OTHER REASONS

If nothing helps, all settings are activated, installed, the connection is correct, then there are two more options for solving the problem.

The first is that you may need to dig into the settings of the specific application you are trying to use. This is especially true if several video capture devices are connected to the computer. The wrong one may be automatically selected.

For example, in Skype, go to the “Settings” menu, then to “Sound and Video” and select your preferred camera from the drop-down list.

Attention! In Windows 10, the downloadable desktop version of Skype and the pre-installed version are almost the same, but the downloadable version can see more types of webcams. This is because it is a classic desktop app and comes pre-installed with UWP.

And the last second option - if you were unable to find out why the webcam is not working using the methods described above, it may simply be faulty. Try connecting it to other computers and see the result. Thank you for your attention!

The range of applications of a modern gadget is unimaginably wide: it is a phone, a computer, a navigator, a wallet, a camera in one compact, convenient and beautiful case. Devices with one camera are practically no longer found, and many devices have such capabilities that they can even compete with cameras. It is very disappointing when, at the most inopportune moment, the camera refuses to do the job for its intended purpose. Why the camera does not work on an Android phone is a difficult question, but today we will try to figure it out.

Main causes and methods of control

If the main camera does not work, it makes sense to return the device system to its original state after release at the factory. To do this you need:

1. Enter the gadget settings.
2. Find the "Restore and reset" section.
3. Select the reset option.

This should solve almost all software problems. It is first recommended to save important data and transfer contacts to an external memory card.

Incompatible applications

There are cases when the rear camera began to work poorly after installing some applications; Special attention here needs to be paid to third-party ones, not from the official Google store. They may conflict with the camera or be completely incompatible with the current OS version.

As a rule, these are programs and instant messengers that edit or use photographs. For example, Viber, Whatsapp and the like.

If you cannot connect the camera, close other Android applications. In this case, it even makes sense to try to disable them or remove them altogether. For this purpose it is necessary:

1. Enter settings.
2. Open the applications section.
3. Click on the required one.
4. Select the delete button.

After this, you can check if the camera is working. When checking, do not forget to switch between shooting modes; the error may be hidden in any of them.

Problematic programs should be removed one by one, starting with those that were recently installed. If you are using a third-party camera, you may have to replace it.

Virus check

Viruses can cause the failure of any module, program, and even malfunction of the OS or processor of the device. As a result, the latter does not see the camera.

A good antivirus program is always welcome. It will scan, identify threats and free the system from external intervention.

Updating and installing new firmware

While the gadget is supported by the manufacturer, its OS receives regular updates. The choice of method is determined by the user, but it is recommended to enable automatic. But even a planned upgrade does not always and not on all devices result in improved functionality, despite what is provided by the manufacturer.

If the camera stops working, the system must first be rolled back to a previous working version. You can immediately disable auto-update, because it will not be useful.

Later, it makes sense to check the next firmware version for compatibility with the stock camera. There may be a problem with the updater and you will have to install it manually yourself. It’s just important not to forget that you need to download it from the manufacturer’s official website.

If new firmware is installed, especially custom one, the result can be completely unpredictable. When a glitch is noted after the firmware is installed, it needs to be changed.

If the problem appeared after updating the Camera application itself, you need to go into the settings and check if there is an option to remove updates, and then remove them. Usually they just erase the data and then update again.

Deleting cache

As you know, the caching function speeds up the processor's work with applications. However, over time, garbage (temporary files) accumulates in the cache, and the program becomes heavier to the point that the hardware and RAM are not enough.

As a result, there is no connection to the camera on Android. It will work, but slower.

In addition, there will be difficulties with saving images. In such a situation, you need to delete the cache:

1. Enter settings.
2. Select the “Applications” section.
3. Open "Camera".
4. Click on the “Clear cache” button.

The procedure should be performed periodically, and for convenience you can use a special application. After cleaning, it is recommended to reboot the gadget.

If the Android camera displays “An error occurred in the Gallery application,” you will also have to clear the cache or even delete the Gallery data (Media storage).

Correct settings for saving photos

The wrong choice of where to save images can play a cruel joke. On the one hand, it is better to store them on an external memory card so as not to overload the memory. On the other hand, the use of SD cards has its own characteristics.

If you selected the option to save to external media, and then removed it, you will need to make the appropriate adjustments in the settings. Often the system does not understand where to load what, and writes: “No access to the camera.”

When choosing a location, the size and number of photos should always be taken into account. The card itself has a limited number of duty cycles, and this also needs to be taken into account. If there are problems with the camera, it is recommended to test external media or install one that has been tested for functionality.

Resetting the settings

Any software error can be resolved using Hard reset. Before resetting the camera settings using this method, you will have to ask how to enter engineering mode. This can be done on the official website of the manufacturer.

You may have to look in the device manual or on forums. Next you need to proceed like this:

1. Turn off the device.
2. Log in to Recovery using the “three buttons”.
3. In the mode menu, select wipe data/factory reset.

When performing a hard reset, the contents of the memory card are not deleted, but it does not hurt to back up user data and contacts from the internal memory. You can also reset the system to factory settings using the ADB program on your computer.

Camera eye cleanliness

Dirt, dust, sand, and grease deposits on the camera lenses should not affect its performance, but will greatly reduce the quality of photographs. If spots are visible on the screen at startup or the image is cloudy, you first need to wipe the lens, and then look for serious reasons.

Do not wipe the camera with water or a towel. For this purpose, special microfiber cloths and liquids for cleaning monitors are used.

The lens should always be kept clean. No matter how sealed the module is, the entry of debris and water into the interior cannot be completely excluded, and this will lead to its failure.

If the module is damaged

A gadget that has been hit, drowned or has undergone other hardships of hard service will not be able to be fully functional. Broken glass, scratched cases and worn-out keys can say a lot about the conditions of use and indicate possible problems with the hardware.

If the camera on Android does not start, you need to evaluate the external, then internal damage, and only after that make a decision about contacting service.

The phone camera itself is a rather fragile device, which, as a rule, cannot be repaired, but replaced entirely. Moreover, some actions can be performed independently. For example, check the connection of the cable to the board. The module must fit tightly in the connector. If there is a spare worker, you can immediately verify whether this is the reason.

If you have doubts about your abilities, it is better not to take risks and send the gadget in for repair.

When the front camera does not work on Android

If the front camera on Android, or rather its icon, has disappeared, it will be difficult to take a selfie. However, this happens after an update. You should look for the icon in the application menu and drag it onto your desktop. Sometimes the program launch fails, the gadget freezes when the camera is turned on, a black screen or connection error is displayed on the screen.

By and large, the actions for resuscitation should be taken the same as in case of failure of the main one, because the anterior chamber is no different in this regard. It is recommended to check for a virus, clear the cache, and if that doesn’t help, do a factory reset or completely reflash the device.

Proper camera setup should be of utmost importance if you want to take quality pictures. Only one parameter can affect performance - resolution. It should be optimal, but so that the smartphone’s memory does not become full. It is equally important to use your camera wisely.

Let's draw conclusions

If these methods for restoring the camera do not help, most likely a serious breakdown has occurred. There are two options: repair or purchase of a new gadget. We advise you to buy Android from licensed sellers, preferably at specialized points of sale. It is advisable to choose a certified model from a trusted manufacturer. It is important to follow the recommended operating rules. Only under such conditions can you get rid of problems and not later wonder why the camera on your phone doesn’t turn on. If something breaks during the warranty period, you should not try to fix it yourself. There are service centers for this.

In the modern world, the camera on your phone has become a thing, life without which is almost impossible to imagine. Capture a particularly important moment, scan a text, make a video call to loved ones. This is not a complete list of ways to use the camera on mobile devices. In many modern gadgets, manufacturers install two (or even three) cameras at once - front and rear. The first one is mainly used for communication or taking selfies. The second is for photographing the surrounding world.

Although today's technologies make it possible to create high-quality, reliable hardware for smartphones that should serve stably and for a long time, users may still encounter certain problems. When an average user discovers that the camera of his device has stopped working, he usually does not know what to do. Honestly, there can be many possible faults. With the help of this article we will try to analyze each one.

Rebooting the equipment is the first thing to do when faced with incorrect camera operation. The gadget could simply have crashed or the application might have frozen. Sometimes such errors can be cured by simply turning the device on and off. After holding down the lock button, a context menu should appear where you need to select “reboot”. If a regular reboot does not produce any positive results, you should be patient and try other methods, which will be discussed below.

Memory card

If the photography application does not launch, there is a chance that the problem is not even hidden in the phone itself. Check the integrity of the memory card on which photos and videos are automatically saved. Be sure to try inserting another memory card and starting the camera again.

The second stage is to make sure there is enough free space for recording in the internal or external storage, because modern smartphones create very high-resolution images, and this negatively affects the weight of media files.

Mechanical damage

There is always a possibility that the camera module itself has suffered mechanical damage (that is, a hardware problem). Lenses are the most vulnerable and fragile component of mobile devices. A mobile device may stop taking pictures after falling - under such circumstances, the module usually breaks or the cable cracks, the lenses break, or the light sensors are damaged.

But other mechanical damage is also possible: the cable connecting the lens module to the motherboard could burn out, moisture or dust could get into the lens, significant physical damage was caused to the gadget, after which failures and errors begin one after another.

In such a situation, attempts to deal with the breakdown on your own can lead to new negative consequences for the device, so the only thing left to do is contact a specialist or company that carries out certified repairs of mobile equipment. Fortunately, there are many of these today - in any large shopping centers you can find several “workshop islands” where the health of your smartphone can be diagnosed in a matter of minutes.

Special programs

Of course, you shouldn’t rush into mechanical repairs right away, because the reason could still be software. First, you should try installing an alternative utility for the camera instead of the standard one in order to test the functionality of the old module on it. If everything works as it should in the new application, then the start of the malfunction is most likely the clogged cache memory of your device; to fix this, you just need to delete the old cache from the settings of your favorite application. To delete the cache you need

• go to “Settings”;
• select “Memory”;
• open “Application Data” and find the same utility for the camera among many others;
• Now all that remains is to click on “Erase data”;
• confirming your choice.

Reset to factory settings

The second most common software malfunction is an automatically installed update containing certain bugs that prevent the user from starting the camera for various reasons. In this case, we return to factory settings.

• open “Settings”;
• We are looking for the item “Restore and reset”;
• Scroll through the menu to the very bottom, then go to “Reset settings”;
• select “Erase everything”.

Please note that after resetting to factory settings, all files, passwords, contacts will be permanently deleted from your device, so first make a backup copy of stored important information.

Viruses

Sometimes a faulty gadget should be checked for viruses. Perhaps they were the cause of all the troubles: the open source Android OS has its own vulnerabilities that can be exploited by attackers, for example, blocking the operation of a mobile camera. There is a lot of proven antivirus software on Google Play (by the way, there is plenty of free one too). Download the applications you like, run the test, and wait for the result.

It is necessary to take into account that malicious files on the gadget itself can interfere with the correct operation of security software, so it will be useful to connect the smartphone to a desktop or laptop in order to perform a more thorough virus scan using computer programs.

Flashing

The next method is to flash the device, which should absolutely help with the hardware failure of the smartphone. You can do it yourself, but you should be careful: a failure in data transfer or failure by the user to comply with all points of this operation can completely disable the phone. You can only download the firmware from official websites; only this guarantees a real signature of the new software license. Please note that after flashing, your smartphone (even if purchased just a few days ago) will lose mandatory warranty service from the service center.

Service center

When none of the above tips bring the desired effect, do not despair: seek help from a qualified specialist or return your phone under warranty to a service center, where they will carry out a full diagnostic of the device free of charge and, if a software malfunction is detected, it will be fixed at the manufacturer’s expense.

Also, if a device is found to have a manufacturing defect that interferes with the correct operation of the camera, the faulty device will be replaced with a new one. It is important to understand that the warranty does not cover mechanical damage to the mobile device that occurred through the fault of the owner himself, that is, you have every right to refuse repair or exchange.

Conclusion

So, this article listed all the possible causes of a phone camera malfunction. You should never despair and panic: as you can see for yourself, there are no hopeless situations - there is always a chance to return your favorite phone to full functionality. We hope that this material will remain nothing more than informational for you and you will never personally encounter the problem of the camera not working on your gadget. Happy shooting!

Video

Many people choose Android gadgets based on many parameters. One of them is the opportunity to get a high-quality camera or video camera for relatively little money. But due to the open source code of the platform and for a number of other reasons, this option may not work correctly. This essay will discuss in detail the question of what to do if the camera on Android does not work.

Possible reasons

There can be many reasons for this phenomenon. Let's list the most common ones:

1. The first reason is a firmware update. This procedure is automatic on the shell, but this can cause failure of important settings and incorrect operation of the camera. In this case, you can use it.
2. The second reason - . In recent years, with the rapid development of the platform, this reason has become one of the most common. If you do not install an antivirus and often visit unfamiliar sites, the risk of catching this is very high.
3. Mechanical damage. If the gadget falls, one of the modules that is responsible for camera settings may be damaged.
4. Contamination or dust on the sensor. Many manufacturers have such modules placed on the outside; if something gets on it, the option starts to work incorrectly.
5. Module cache clogged.

Android Camera Improvement: Video

How to set up a camera on Android

Now we list possible ways to solve problems and how to set up a camera on Android:

How to turn off the camera sound on Android: Video

Skype integration problems

Many people who are using a smartphone for the first time with a downloaded IP telephony program are wondering why the camera does not work in Skype on Android. There may be several reasons for this.

The most important version of the utility is still under development, or simply does not fit the current version of the operating shell.

Another case is that the camera settings are not set to work with such programs. This option is activated differently on different phones.

Thus, from all of the above, you can understand that working with a camera on Android has a number of features that must be taken into account, then there will be no problems when using the module and the operating system.

The camera does not work on Android: Video

Al 09.25.2015 02:53

The camera takes a photo, but when I go to the gallery, there is an empty file instead. Doesn't take video at all. In the gallery, I can't create a new album or move photos from one to another. There is only 1 album. This is after a factory reset

Team V-ANDROIDE 10/19/2015 09:39

This is a very individual question. The solutions are different for each phone. First, please clarify what update you installed and what version of Android you had before it? Secondly, try doing a master reset. Thirdly, maybe the camera itself has broken down and is malfunctioning. Fourthly, there is an option to reflash the gadget yourself. That is, you yourself search and download the required firmware. Then you install drivers for your gadget on your computer and install the firmware program. Put your phone into firmware mode. Connect to your computer, launch the desired program, specify the path to the firmware files and flash it. If you yourself are not confident in your abilities, then it is better to take the device to a repair shop, where the guys will quickly figure out what the problem is and solve it. You really have to pay. And independent attempts to solve it may not only not help, but also aggravate the situation and disable the gadget beyond the possibility of repair. So, don’t waste your money, take it for repairs.

Team V-ANDROIDE 10/28/2015 08:37

http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0%B5% D1%82-%D0%BA%D0%B0%D0%BC%D0%B5%D1%80%D0%B0 . Maybe you can ask a question and they will answer you). Can you tell me what gadget we are talking about? After all, there are some models whose sore spot is the camera. For example, the TF201 Prime and all its modifications have this drawback. In this case, only replacing the camera with the cable helps, because the cable itself is frayed.

Team V-ANDROIDE 10/28/2015 08:39

Hello. The camera may not work for various reasons, both hardware and software. Due to software errors. Here you can personally reboot the gadget. If the problem persists, then do a full reset to factory settings. If this does not help, then you can try to flash the device. But if you doubt that you can do it, then it’s better not to take it on. In this case, it would be best to seek help from professionals. For hardware problems. Sometimes it happens that the camera breaks down due to technical reasons (hardware). That is, the cable may fray, the contacts may oxidize, the camera itself, the camera controller, autofocus or other camera controls may fail. You can only replace the camera itself and the cable to it (usually they are inseparable). But to do this you will have to disassemble the gadget and replace it all. Again, I recommend that you turn to professionals, since you yourself can make things worse. Read here - http://android-help.ru/26962/%D0%BD%D0%B5-%D1%80%D0%B0%D0%B1%D0%BE%D1%82%D0%B0%D0 %B5%D1%82-%D0%BA%D0%B0%D0%BC%D0%B5%D1%80%D0%B0 . Maybe you can ask a question and they will answer you)

Evgeniy 10.29.2015 18:40

Hello, the camera does not work, a child pressed something! It says the camera application has stopped. I reset everything to factory settings, it didn’t help, I installed other camera applications, the same thing says, the camera application is stopped. It takes pictures of itself (the screen), but neither the main nor the front camera works. Sony T3 phone. Android 4.4, tell me what to do?

Team V-ANDROIDE 16.11.2015 14:01

Hello. Everything is quite simple. Unfortunately, I don’t have a Sony phone at hand right now, but I’ll describe the procedure using Samsung as an example. Just do everything by analogy. The bottom line is that you need to go into settings. Next, find “Application Manager” (or simply “Applications”). All applications installed on your phone will be displayed here. I have them divided into five groups. Here you need to find the “Camera” application. If you have several tabs at the top, then the “Camera” application will be in the “All” or “Disabled” (or “Disabled”) tab. Your task is to find the “Camera” application. Select it and press the “Enable” or “Enable” button. If this does not help, then, as a last resort, you can try to flash the gadget. But, here too it is 100% an option. If the phone is under warranty, then you can contact the store where you bought it or the warranty service center (it’s better to go to the store, and they will direct you to the right place). If there is no longer a guarantee, then you can try to flash it yourself.

Team V-ANDROIDE 16.11.2015 14:02

Team V-ANDROIDE 16.11.2015 14:03

Hello. As I understand it, you have already tried all the instructions given in the article and nothing helps? If you have already done a factory reset, but the camera still does not work, then the reason is hardware. This means that the camera itself has died and needs to be replaced. In order to be completely sure of this, you can try to flash your phone. That is, download the new official firmware for your phone, the appropriate drivers and utilities for flashing the firmware via your computer and flash the phone. If this does not help, then you 100% need to change the camera module itself.

Team V-ANDROIDE 12/14/2015 14:15

Hello. Cyanogen does not always work properly. Moreover, often these firmwares have problems with cameras. I have repeatedly encountered the problem of autofocus and the entire camera not working. Therefore, if possible, it is better to switch to the official firmware. Better yet, install the service firmware and do not use any Cynogens.

Team V-ANDROIDE 12/30/2015 15:52

Hello. Most likely, the problem is that the front camera module is burned out or the cable is frayed. That's all. The solution is to replace the camera along with the module and cable (they are sold assembled that way). If you cannot choose the right camera yourself (by size, model, form factor, cable, etc.), then it is better to contact a service center. However, you must understand that to replace this component you will have to disassemble your device (tablet or smartphone). Again, if you don’t know how to do this, then it’s better to take it to a repair shop.

Ati 01/06/2016 10:14

Hello! help me, my lenovo k 30-t camera sometimes works, sometimes it doesn’t, English version.
writes unfortunately has stopped, sometimes there is a black screen and a reboot, sometimes it was not possible to connect, tried installing another firmware, installing other programs, nothing changed. sometimes it works well, sometimes it works but the quality is poor. The front one works if you leave it on the front camera. Now it's Android 4.4.4 k30-ts048_150805

Anastasia 01/13/2016 05:55

Hello!
I have a similar problem with the camera on my Qumo 500 phone - the icon for turning the camera from the main to the front disappeared by itself... Photos and videos are taken from the front, but not from the main one!!! I tried resetting the settings and tinkering with the camera settings... did not help! I wanted to clear the cache, but I couldn’t find the camera in the applications!?! What else can be done???

Team V-ANDROIDE 01/13/2016 20:29

Hello. This indicates that the camera itself is faulty. Maybe the camera cable is frayed, maybe the whole module is covered... here you already need to disassemble and look, make calls, and so on. In any case, there is nothing you can do at home. Bring it in for repair. The camera just needs to be replaced and that's it.

Team V-ANDROIDE 01/13/2016 20:31

Hello. If you tried resetting to factory settings and reflashing it (you should only use official service firmware), then I have no further advice. Bring it in for repair. Most likely, the camera is simply moving away, or the cable is losing contact somewhere, or has frayed, or maybe the camera module itself has burned out and is now working with varying success. In any case, most likely you will have to change the entire camera module.

Team V-ANDROIDE 01/13/2016 20:32

Hello. What firmware did you install? Custom or official? I generally do not recommend flashing devices. And if you flash it, then only as a last resort and use exclusively official service firmware. Custom firmware often gives various failures, and here you do everything at your own peril and risk. If the device is out of order, bring it in for repair. Try to return the firmware that was before or install a new, but official service version. Or take it in for repair. I have no other options.

Tanyusha 01/19/2016 15:57

Hello, help me answer the question!
I have a Samsung Galaxy A5, the phone is new, but something happened. The camera works and takes photos, but as soon as I want to turn on the video it pops up: Warning camera failure. That is, the problem is that the video is not filmed :)

Maryana 01/24/2016 07:24

Hello. After installing the next Skype update, the front camera in the application stopped working. Works in other applications. Yes, even here, when I dial, I see myself, but when I call, I don’t. Lenovo k910 phone. The essence of the question is: is this a bug of the application or phone and how to solve it?

Team V-ANDROIDE 02/09/2016 12:19

Hello. Have you done a factory reset? In this case, you need to either reflash the device or replace the camera. That is, the firmware will fix all software failures, but if this does not help, then the problem is not in the software, but in the hardware. In this case, you just need to replace the camera. If you flash it yourself, use only official service firmware. If you won’t flash it yourself or the firmware didn’t help, then take it for repair, since you’re unlikely to replace the camera yourself at home. To do this, you will have to disassemble the gadget and replace the entire camera module with the cable.

Hello. Most likely this is a software glitch. It can be solved by resetting to factory settings. But, if the reset did not help (this may happen), then you need to reflash the device. If you are afraid to flash it yourself, or cannot find the firmware, or the firmware did not help, then take it for repair, since you are unlikely to be able to do anything yourself.

Team V-ANDROIDE 02/09/2016 12:20

Hello. This is a jamb of the application. The fact is that for some time now Skype was acquired by Microsoft, which made this program very unstable and buggy. If we talk about the computer version, the last working version was Skype 6.0. In general, after Skype passed into the hands of Microsoft, the program became very buggy. So, I recommend that you delete the new Skype, install the old version and use it (do not update under any circumstances). The program is buggy both on Android devices and on computers. Open the Play Store and uninstall the update. Or, wait for another update in which this bug will be fixed. By the way, video calling is also available in Viber and other similar applications.

Alexey 03/02/2016 12:23

Hello, I also have a problem with the camera, it takes video, but doesn’t take photos, I tried downloading alternative gallery and camera programs, I tried resetting the settings, renaming the folder and rebooting the phone, it only takes video, it doesn’t want to save photos

Ekaterina 03/03/2016 16:24

Team V-ANDROIDE 03/16/2016 10:59

Hello. If you've tried everything, there are only two options left. Try flashing your device. If the firmware does not help (or you are afraid to flash it yourself), then take it for repair. There are no camera settings in mobile devices. Therefore, you are unlikely to be able to do anything. And here is the logic. If the problem is software. then the firmware will solve it (you should only install the official service firmware). If the problem is hardware (that is, not software, but rather some physical component of the camera has failed - a controller, matrix or other), then only replacing the camera will help. Just because video shoots doesn't mean photography should work too. Although there is one camera, different chips are responsible for video and photos. Therefore, the reason could be both software and hardware. Here you need to check, look and try (first the firmware, and then replacing the camera).

Team V-ANDROIDE 03/16/2016 11:00

Hello. If you've tried everything, there are only two options left. Try flashing your device. If the firmware does not help (or you are afraid to flash it yourself), then take it for repair. There are no camera settings in mobile devices. Therefore, you are unlikely to be able to do anything. And here is the logic. If the problem is software. then the firmware will solve it (you should only install the official service firmware). If the problem is hardware (that is, not software, but rather some physical component of the camera has failed - a controller, matrix or other), then only replacing the camera will help. Just because video shoots doesn't mean photography should work too. Although there is one camera, different chips are responsible for video and photos. Therefore, the reason could be both software and hardware. Here you need to check, look and try (first the firmware, and then replacing the camera).

Anko 03/18/2016 21:43

Hello! I have a Huawei P8 phone. The phone was repaired (they completely changed the back cover) after that the front camera stopped working, it says “camera error, cannot connect to the camera”, but this is still a victory, after this sign the camera completely stops responding - i.e. e and the usual one does not work, it starts working after a reboot or if you clear the cache. but if you turn on the frontal one again, then history repeats itself.

Artyom 03/21/2016 19:49

Ekaterina wrote 18 days ago

Hello, I have a problem with my camera. I turn it on and it shows a black screen. I try to press the buttons and nothing happens, after a few minutes it says the camera application is not working, close it? Please tell me what to do!!!
Ekaterina, have you found a solution?

Rodion 04/01/2016 14:46

Hello! Sony Xperia C phone (you can look on the Internet). The camera weighs only 6 MB, but after clearing the cache it began to weigh 1.5 MB. Before this, the camera worked perfectly, I didn’t complain about anything. Yes... I have viruses that cannot be removed, such as “smart host, adobe air, etc.... They are of the “system” type, since it is impossible to remove them, they allegedly write “it is impossible to remove the system file.” But I deleted them using rut... But they are downloaded again! And so on endlessly. No antivirus will stop it, most likely it will stop the ant. I tried all the antiviruses, everything! This virus is very annoying. You enter the game, the game stops and so on endlessly, if you don’t click on the tabs and remove the virus that came out, but after two minutes this crap appears again. I downloaded the Titanium Backup program and froze all the viruses with it, but that was a long time ago. Now everything is frozen for me and they cannot be deleted in any way, even the firmware will not help... The Play Market also does not work for me, since I downloaded freedom, I did not know that this would break the Play Market. Help me out, please!

Team V-ANDROIDE 04/06/2016 11:13

Hello. Most likely, the cable of the camera (front) was damaged during the repair or the connector was connected incorrectly. Therefore, you should go to the people who did the repairs and tell them that after their repairs such a problem appeared. Let them fix it. I won’t advise you anything else, since most likely the problem is hardware (replacing the cable or the entire camera).

Oleg 04/07/2016 13:34

Hello. ASUS Zenfone phone. The selfie mode in the camera has stopped working. That is, when you turn on the “selfie” mode, the camera does not switch to the rear, but remains working on the front. Moreover, the camera itself works both front and rear. With what it can be connected? Maybe because of the update?

Hello. What makes you think that the firmware will not help. Based on what you described, then all you have to do is reset to factory settings and format the flash drive and internal memory to delete everything. If this does not help, then you will need to flash the device. At the same time, before you flash it, you need to remove the flash drive and format it on the computer. It is best to install the official service firmware. The firmware will solve all the problems described. And no longer download unverified files from fraudulent sites.

Team V-ANDROIDE 04/13/2016 09:08

Hello. If you have tried everything, then how can I help you? Have you tried doing a factory reset? If this does not help, then you need to flash it. The firmware must be installed with the official service firmware. Such firmware is not buggy and works more stable than others. In general, there may be two reasons why the camera does not work. The first is software and can be treated by resetting to factory settings or flashing firmware. The second is hardware. Such errors can be treated by replacing the non-working device. That is, the cable from the camera could fray, the camera module itself or the camera itself (matrix or other components) could fail. It is impossible to fix all this. Therefore, all that remains is to replace the camera. Hence the conclusion - if resetting to factory settings did not help, then flash it. If the firmware did not help, then you need to change the camera. Cameras are sold already with cables, so you will replace both the cable and the entire camera module at the same time. If you can’t flash it yourself, change cameras, etc., then take it for repair.

Andrey 04/14/2016 14:52

Hello. I bought a Land Rover Discovery V8 phone new in an online store, after a week when the camera or video is turned on, green interference appears on the screen like a matrix in a film, but there is none on the front camera when photographing the folk itself, half clear and half blurry at all. Resetting to factory settings did not help, alternative applications did not help. What could it be connected with? Software (reflash) or the slipper module itself (that is, replacing the camera will fix it)??? Please tell me, thanks in advance!

Safatich 04/24/2016 14:04

Hello. It says that the camera was not detected. Previously, resetting the settings saved me. But after the last reset, for some reason the standard camera application itself disappeared. I tried to download it from Google and it also says camera not detected. Latest official firmware

Nastya 05/07/2016 14:48

Hello!
I have a Huawei P8, I still don’t understand how this happened, but my rear camera is out of focus, the front camera is fine, but the back one is moving in waves, why?
I already did everything, reset the settings, factory antivirus, reset the cache, now I don’t know what else to do....((
Help please:3

Nikita 05/08/2016 14:08

Tired of the simple 4.4.2 Kit Kat. I updated it to 5.1.1 lollipop. The firmware was actually called rr-remix. After the firmware was installed, when entering the camera, there was the message Error connecting to the camera. I installed the factory firmware. And the camera seems to turn on, but only for a minute, and then the device freezes and the screen is black. Problem with the module and need to be repaired?

Team V-ANDROIDE 05.25.2016 12:58

Hello. Interference on the camera indicates that the camera cable is broken or there is no contact. In general, this is not a software problem, but a hardware one. That is, you need to disassemble your phone and check the camera cable and the camera module itself. Most likely this is a factory defect. Moreover, the phone is new. Therefore, I do not advise you to go into its “insides” yourself, as this will void your warranty. It’s better to contact the store where you bought the phone and tell them what happened. You should have it replaced or repaired under warranty.

Team V-ANDROIDE 05.25.2016 13:01

Hello. If there are two cameras and there is a function to switch between cameras, then look for the icon more carefully. When you start the camera, which camera is running? Front, you mean that camera that looks at you? So you see yourself on the screen? or is “front” the main camera (the so-called rear camera)? It is possible that the cameras on your device cannot be switched. That is, when you launch the camera (photo or video), the main camera works, with which you take photos and videos. And when making video calls, the call goes to the front camera so that your interlocutor can see your face. At the same time, it is not possible to switch cameras (the system itself determines when to use which camera).

Hello. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy and even a reset does not help fix the error. Nothing can be said unequivocally here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you certainly won’t be able to fix it yourself.

Hello. You've tried everything, so all that's left is to try flashing - . If even the firmware doesn’t help (or you’re afraid to flash it yourself), then bring it in for repair. It is quite possible that this is a hardware problem. That is, the camera itself failed. Or maybe the matrix and camera are fine, but the autofocus system is out of order. In any case, the entire camera (the entire module) is replaced, since it is all assembled and it is impossible to replace any driver separately. I don't think you can replace the camera on your device at home.

Team V-ANDROIDE 05.25.2016 13:02

Hello. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy. Therefore, first of all, try to reset to factory settings -. If even a reset does not help fix the error, you will have to flash it. But nothing can be said definitely here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you definitely won’t be able to fix it yourself, since you need to replace the non-working camera with a new one.

Hello. Try flashing again. But, this time install the official Lollipop service firmware (5.0.1). Even if there are problems with the camera even with the service firmware, take it for repair. I don't know any other options.

Team V-ANDROIDE 05.25.2016 13:03

Hello. What does “I’m taking a screenshot on camera” mean? I don't understand what you are doing. Do you take photos with a camera? Or are you taking a screenshot? Please clarify what you are doing there. It is quite possible that this is a hardware problem. That is, the camera itself has failed or the cable has broken. But it may be that the firmware is glitchy. Therefore, first of all, try to reset to factory settings -. If even a reset does not help fix the error, you will have to flash it. But nothing can be said definitely here. Try flashing your gadget. In this case, you can install not the latest firmware, but the main thing is to install the official service firmware (even if it is of the previous version). If the firmware does not help (or if you are afraid to flash it yourself), then bring it in for repair. If the problem is hardware, then you definitely won’t be able to fix it yourself, since you need to replace the non-working camera with a new one.

Team V-ANDROIDE 06/01/2016 20:59

Hello. Most likely the problem is in the cable. In general, such problems can be either hardware (the cable is broken, the contacts have oxidized, or the camera itself has failed) or software (a software failure occurs). Software failures can be resolved by resetting the device to factory settings - or by flashing the firmware. But, if the reset did not help, then this indicates that the problem is hardware and you just need to replace the camera and cable. To do this you will have to disassemble the device. If you don’t have experience yourself, then it’s better to take it straight away for repair. On some devices, you can replace the camera cable separately (if it is the problem), but more often, the cable and camera are soldered and come already assembled, so you will have to change everything together.

Anastasia 06/13/2016 18:32

Hello, there are problems with the front camera
As soon as you turn it on, the screen has vertical stripes and some kind of blue-violet color. The pictures are also obtained with all the distortions.
The front camera is fine
Tell me, please, what could it be?

Team V-ANDROIDE 06/16/2016 14:24

Hello. I take it your camera isn't working? There may be two reasons for this. If the problem is software, then it can be solved by resetting to factory parameters () or, if this does not help, then by flashing the firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it has failed (either the cable has frayed, or the module itself has burned out). You are unlikely to change it yourself at home. This is not difficult to do; you need to know which camera to buy (by connectors, size and form factor), disassemble the device, carefully replace everything and reassemble it.

Team V-ANDROIDE 06/29/2016 18:51

Hello. This indicates that there is a problem with the cable or connector. In general, the problem is hardware. That is, you need to disassemble the phone and check the integrity of the harness that connects the camera, whether there are any kinks or abrasions anywhere, and whether everything in the connectors is securely connected. If you can’t disassemble it yourself or doubt your abilities, then it’s better to immediately bring it in for repair. There are no other options here. Remember that attempting to repair it yourself can lead to an even more complex breakdown and costly repairs.

Hello. If rebooting does not help, then it is quite possible that this is a hardware problem. That is, you will have to replace the camera with the cable. But, before doing this, you need to try to reset to factory settings -. If even this does not help, then take it for repair, or disassemble the phone yourself and check the camera and cable and replace them with new ones.

Team V-ANDROIDE 06/29/2016 18:52

Hello. Most likely, it was the camera that failed. Therefore, you need to take your phone (tablet) for repair. You can, of course, try resetting to factory settings -. But, I repeat, most likely that’s it, the camera needs to be replaced. Cameras often fail due to the cable being frayed. It often happens that people forget to turn off the camera and it breaks down (since it is not designed for long-term operation). In general, there are many reasons why a camera can fail, but there is only one solution - replacement.

Team V-ANDROIDE 07/13/2016 20:28

Hello. How did you determine the number of pixels in the photo? What firmware did you install? Maybe you installed custom firmware that just doesn't work correctly. Personally, I recommend installing official service firmware, as they work best.

Team V-ANDROIDE 07/13/2016 20:43

There may be two reasons for this. If the problem is software, then it can be solved by resetting to factory parameters () or, if this does not help, then by flashing the firmware. If the problem is hardware (even if the firmware did not help), then you need to change the camera itself, since it has failed (either the cable has frayed, or the module itself has burned out).

Angelina 07/15/2016 16:31

Camera does not work.
The child deleted his native camera from his phone, but then it restored itself, but when I go there they write to me that “unfortunately, the camera application has been stopped forcibly, tell me what to do.”
No matter what camera I download, it says the same thing..
Today I formatted the whole phone but the camera still doesn’t work
I have an LG phone

Yura 07/20/2016 13:50

The answer for all questions. More people do a RESET (factory reset), and this is not correct! (even if you did not reset the settings) You need to return the factory settings on the contrary!
Settings-Restore and reset-Return to factory settings.

Team V-ANDROIDE 07/28/2016 10:40

Hello. One option is to specify “Save photos and videos to internal memory” in the camera settings. Sometimes, this error occurs due to a flash drive that is not working correctly. That is, either format the flash drive at a low level, and then in normal mode to the FAT32 file system, or buy a new flash drive (from a normal manufacturer). It's possible that the Gallery and Camera apps themselves are glitchy. Therefore, if the first option did not help you, then try installing (from the Play Store) an application for viewing photos (gallery) and a camera. There are many different alternative applications out there. Try which one will work better and you will like it more. Well, you can try to reset to factory settings - (but there is no 100% guarantee that the reset will help, here you decide for yourself whether to do it or not).

Team V-ANDROIDE 08/10/2016 21:31

Hello. The easiest and fastest way to restore is to reset to factory settings -. If you don't want to reset, you can try to activate the camera manually. First, restart your phone. If the camera does not work, then enter the application manager, find the camera there (perhaps there will be a “Disabled” section in the application manager, in general, find the “Camera” application somewhere in the manager). Then open it and look, there should be a button “To default settings” or “Enable”. Look carefully. As a last resort, do a factory reset.

Kostya 08/19/2016 21:54

In the camera settings, before flashing the smartphone, the front camera could take photos with a quality of 5 megapixels; after flashing the MTS, a maximum value of 4 megapixels became available on a wide screen, and 5 megapixels in partial screen mode. The quality of the front camera also deteriorated: it was max. value 2 mp, after flashing it became 1 mp. MTS smart sprint 4g phone. The firmware is official.

Sergey 08/25/2016 04:49

Greetings. Fly iq446. The rear (front) camera stopped working. The front one works fine. The icon for switching from one to another just disappeared. At the same time, the flash located at the back does not work either. I tried to turn it on like a flashlight, but it cursed. What options? Sew?

Team V-ANDROIDE 08/25/2016 11:34

Hello. Most likely some kind of software glitch. Try doing a factory reset - . If it doesn’t help, then take it for repair, since it is possible that the camera module itself is damaged, and you yourself will not be able to repair or replace it.

Zalina 08/28/2016 20:04

Hello.. there is a problem with the front camera.. htc one mini phone.. before, without any problems, swiping my finger from right to left, the camera switched to the front and vice versa.. now not (((I just can’t switch to the front camera.. and in the file where photos for viewing against the background of an open camera were only those that were taken.. now all the photos are there, including pictures and so on((What could be the problem.. maybe somewhere you can set this up((what should I do((?

Ulyana 08/28/2016 21:19

I have this problem..... I ordered a HOMTOM HT3 from Aliexpress, the front camera does not work, and the front camera generally shoots upside down. The flashlight doesn't work...it shows a graphical interface error... What should I do? I updated, reset everything to factory settings... nothing helped.... help me

Team V-ANDROIDE 09/08/2016 11:25

Hello. What's the question? It happens. Apparently the firmware is simply not very well optimized. It also happens that WiFi stops working, sometimes the camera does not work at all. All you have to do is wait until the firmware is finalized and the next update is released, which will fix all the bugs and shortcomings. As an option, go back to the old firmware in which everything worked.

There are several possible causes of failure.

1. One of the most common problems is viruses (read), from which the rapidly developing level of the system often suffers. Visiting unfamiliar resources on the Internet and being absent increases the risk of infection of the gadget.
2. Updated firmware. One of the common options Why doesn't the camera work on Android?(read). The procedure may lead to failures in important application settings, which means the camera stops working correctly. A good solution to the problem is to perform a system rollback after updating the platform; reset Android to factory settings.
3. Mechanical damage. For example, falling the device can disrupt the operation of the module responsible for the camera.
4. Dust and dirt on the sensor, contamination of the cache module.

Front camera does not work on Android

The work of this application is also very important for a modern person. The range of use of such a camera is very extensive. Sometimes, launching the utility fails. The following symptoms may occur if the camera does not work on Android:

• The gadget freezes when the front camera is launched;
• the app only shows a black display;
• throws an error when turning on the camera.

What to do when the camera on your Android smartphone does not work

You can try to fix this kind of problem yourself. First of all, you need to reboot the device, then check the camera’s operation. Next, you should check the battery charge, since on some devices a resource threshold of less than 30% may contribute to the appearance of this type of error. The next step is to create a backup copy of the information and clear the cache memory. Such manipulations help when a black screen is displayed when the camera starts or when it freezes. If the performed manipulations do not lead to anything, it is better to contact specialists at the service center.

With the question “Why doesn’t the camera work on Android?” any user may encounter. Don’t immediately panic and rush to the nearest service center. Perhaps this is a small hardware failure that you can quite easily solve yourself. Therefore, it is important to know the possible causes of such problems, as well as how to eliminate them.

Causes and solutions to the problem with the camera not working on an Android tablet

Causes

The most common reasons for the breakdown or malfunction of the Android camera may be the following:

1. Because of this, which is installed automatically in most cases, problems may occur in the operation of the device as a whole. Problems may also affect the operating mode of the camera, as a result of which it may stop working.
2. An important reason may be on a tablet or smartphone. This has become particularly relevant especially recently. It never hurts to be careful.
3. Mechanical damage to the device can also negatively affect the operation of the device’s camera. If you drop your tablet on asphalt or in water, you may damage the special module responsible for the camera.
4. Manufacturers of devices with camera modules located on the outside are especially prone to problems associated with the ingress of dust and other contaminants.
5. Another influencing factor may be a clogged module cache.

Troubleshooting solutions

Naturally, it is necessary to familiarize yourself with existing ways to eliminate these problems.

After the completed manipulations, everything should work again.

If your front camera on Android stops working and you can only see a black screen, you should contact the service center or store where you purchased the device. You can take advantage of warranty repairs if the cause of the camera breakdown was not your intervention inside, or a banal fall of the device. Well, you can always count on paid repairs.

Now you know the reasons why the camera does not work on Android, as well as some popular ways to solve this problem. Perhaps one of them will help you. If not, then most likely the problems have become more widespread, and you should probably seek help from a specialist.

The webcam has gained great popularity due to its accessibility and ease of use, but like any popular thing, difficulties can arise with it, the main of which is the failure of the equipment itself or, more likely, a software failure.

In fact, equipment has any defects or breaks down much less often than drivers fail. In this regard, first of all, you should go through all the possible methods for solving system failures provided in the article.

The webcam is an integral part of laptops, netbooks and other gadgets of this type, so first of all, especially if you have an old computer, check whether your camera is turned on at all. It is not uncommon that the image capture device is locked, to activate it you should press the corresponding button, if there is one, or the key combination Fn + F1-12, the required number varies depending on your computer.

Before you begin solving the problem, you should analyze, perhaps you know what caused the webcam not to work, usually: you updated the drivers for it, installed or updated Windows to a newer version, perhaps there was mechanical damage. After this, you can begin to take action based on the information received.

Diagnostics of driver health

Typically, driver failure is the most common problem, since the error can be created after any updates or even out of the blue. Here, first of all, especially if the situation arose for no apparent reason, simply restart the computer and webcam. Despite its simplicity, the method works and has saved many users from lengthy diagnostic procedures.

After that, if rebooting doesn't help, you should run diagnostics in Device Manager - this is the place where most hardware problems can be resolved.

1.Go to “Control Panel” to do this, open the “Start” menu and find the item you need;

2.Now you need to go to the “System and Security” category;

First of all, you should search for your camera in the special section “Image Processing Devices”. If it is not there, pay attention to whether you have unknown devices. You may find that it is not in any of the options, then click on the “View” tab and check the “Show hidden devices” checkbox.

You can try, regardless of the result of the previous diagnosis, click on the “Action” tab and click on the “Update hardware configuration” option, after updating the problem may be solved.

Restoring driver functionality

Now let’s look at the problems one by one, if you have a webcam displayed in the corresponding menu, you should check if there is an “Enable” button on your webcam, if not, then:

1.Double click on your device;

2.Go to the “Driver” tab;

3.Please note whether the “Roll Back” button is active, if so, then you can use it;

4.Click on the “Update” button and check if the necessary drivers exist, for example in the webcam’s memory.

If you are unable to use the previous step, due to the camera being designated as unidentified equipment, you should go to the website of the laptop manufacturer or the camera itself and download the necessary application. It is preferable to use drivers that you can find on the website of the developer of your computer, since sometimes the camera requires special programs or modified drivers to operate. Also, some manufacturers, such as Lenovo, may require the Lenovo Settings app, go to the Camera tab and turn off Privacy Mode.

Before installation, it is better to remove the old version of the application from your computer; this can also be done from the “Driver” tab in “Device Manager”.

Restoring driver compatibility

Quite often, the driver for the webcam itself becomes outdated, as new versions of Windows are released and, therefore, there is no compatibility with these systems. In this case, you should use the camera manufacturer's website, but it happens that there are simply no new drivers. Then the Run programs designed for previous versions of Windows tool can help you:

1.Open the search window on the Start menu bar;

2.Find the desired application by name, you can enter the word of the previous ones;

3.Run the function, preferably with administrator rights;

4.After a while, you will be presented with a list, find the desired element in it or use the “Not in the list” item and specify the path manually;

5.Select the “Program Diagnostics” option, then specify the version of the system with which it should be compatible.

There is a possibility, if you do not have a built-in webcam, that the USB port is not working, try changing it to another one. Visually check the integrity of the web camera and its cable, as there may be mechanical damage.

If you still have questions on the topic “The webcam does not work in Windows 7,8,10, how to solve the problem?”, you can ask them in the comments