The Digit One company provides high-tech services in the field of telephony, digital television, as well as a range of services combining television and the Internet in the Moscow region. Information about the full range and cost of services is presented on the official website of Digit 1. Today the company is positioned as a united telecommunications organization that includes 5 companies operating in two countries of the world. To organize convenience when monitoring their personal accounts and connected options, the company has created a personal account, Digit 1, which allows users to receive up-to-date information about the company’s new offers and changes in its work.

Personal account features

The range of possibilities of the Digit 1 personal account is quite wide. Features include the simplicity and convenience of registration procedures, as well as the interface. Main functionality of your personal account:

• Control of account balance.
• Access to information about connected tariffs and options, as well as the ability to connect new features and change tariff plans.
• Setting up the most convenient payment option for services from the available methods.
• Possibility of prompt communication and registration of requests for a technician’s visit to the technical assistance and customer support service.

The Digit 1 personal account has a full range of functions that provide users with the ability to quickly communicate remotely with company specialists and manage accounts and services.

Registration and login to your personal account

Registration to enter your personal account Number 1 is extremely simple. It is enough for the client to know the personal account number provided when concluding the contract and the password, which is generated by the client independently when connecting to services.

Login to your personal account is carried out through the official website of the company Digit 1, where in the field the user must enter a login - personal account number, and the password specified during connection. This information is additionally duplicated in contracts.

The same Tsifra1, Almatel, 2KOM - all one office (ask them about it yourself), holding. Before signing an agreement for the services of this underprovider, open and read the “Book of Complaints and Suggestions” in their office - only complaints and negative indignation! In my city, this book was almost completely written out in three years. Now a personal opinion: with a 100 MB tariff. The provider cuts the speed TWO times. + the router still cuts it in half - and remains around 17 megabits out of 100 at 5 MHZ and even less at 2.4. IPTV is disgusting - the plugin is absolutely inconvenient to use (it feels like it was developed by a programmer from the Google office. The speed of the IPTV protocol does not allow you to watch even regular channels, not to mention HD. All channels slow down and hang in buffering all the time. A separate story with the service support - this is not Smolny! You will never get through to number one support. I put up with constant glitches in Internet speed for about 6 months. One fine day, Internet access fell off. At that time, there was enough money on the balance to pay for 2 months. I call the office 10 times (here you must introduce yourself in full, provide the connection address 10 digits!!! the contract number and the essence of the problem - they listen to you, and then transfer the call to another specialist, who needs to state everything again exactly, with your full name, Contract No., connection address and the city you are calling from. In my case, this is an idiotic call to support, taking into account the waiting time for a response from each specialist was 18 minutes!!! the first time, the next day for 13 minutes, and the next day, going through the labyrinths of the call center number one and after 20 minutes of waiting on the line and not waiting for an answer from those. support, I hung up and went to terminate the contract. A total of 5 days have passed since the application was submitted! There was no internet in the apartment for 5 days! When I went into the office on the 6th day and filled out an application, I heard that the programmer had started working on my problem!!! 5 days later he looked at my application! and in 5 minutes he made a decision - this is not his competence and the application must be returned to the head office so that they can redirect it to another employee! On this note, I picked up the book of complaints and reviews, but there was nothing to add to it! Everything was written for me. The balance of funds from the account was never returned. 10 days after the contract was terminated, the madam from the office called back and said that their company does not violate the law!!! and therefore they cannot return the money to the details of the 3rd person from whose account ab was paid. pay. Since the contract was concluded with me, it is I who need to indicate my details and rewrite the application by arriving at their office again. In my opinion, the management of this company does not care at all about the organization of BP workers within the company. Disgusting service! Rudeness in the office and silence on the phone. Those who doubt this review, write comments - I will send evidence of what happened by email.

Digit One is a telecommunications company that offers a wide range of services to both corporate and private clients. The network's geography covers over 50 cities, and the number of its active users increases by more than 1 thousand people every year. Personal account Digit 1 in such a case is not so much a luxury as a necessity, because it gives the company’s client the opportunity to remotely manage the connection online.

To register on www.cifra1.ru, it will be enough to conclude an agreement with the company itself for connecting the Internet or providing other services. As a result, you will receive a contract containing authorization data.

• To use them:
• Go to the provider's official website.
• Click on the “Personal Account” button.
• In the window that opens, enter your login (ten-digit number) and password.

If the above steps are completed correctly, the system will redirect you to the page lk.cifra1.ru – to your personal account.

Note! During authorization, you do not have to switch between the “Home Users” and “Corporate Clients” tabs. If you click on the “Personal Account” button, then from both of them you will be redirected to the same page: lk.cifra1.ru/login.php.

How to log into your personal account

Re-entering your Cifra1 personal account follows the same procedure as the first one. You click on the button, enter your login information, and click “Login.” Then you will be redirected to your personal account, where all the functionality of your account is concentrated.

If you have forgotten your password, to recover it you will only need to indicate the number of your agreement with the Digit One company and the telephone number indicated in it.

If you forgot your login and don’t have the contract at hand, to restore access to your personal account you will have to contact the company’s office in person along with a document proving your identity.

Note! If you are unable to log in, check that the information you are entering is correct. If everything is correct, but authorization still does not occur, immediately contact the provider’s technical support. There is a high risk that you have been hacked or some kind of system failure has occurred.

The official website of “Digit One” and the capabilities of your personal account

The functionality of the Digit 1 personal account is diverse and diverse. With its help, you can quickly manage accounts and services from anywhere in the world where there is access to the Internet. The main services available on the site include:

1. Balance control and replenishment of your personal account using various methods (card, mobile phone or e-wallet, etc.).
2. Access to information about the tariff plan and the ability to change the tariff.
3. Familiarization with the company's information products, the ability to connect/disable individual services.
4. Direct dialogue with a technical support specialist, filling out a request to call a technician.
5. Getting acquainted with the news feed of the provider Digit One, participating in its promotions and events.

And this is not a complete list of opportunities that the presence of a personal account on the official website of Digit 1 implies. As for the features of the account, experts include:

• Optimization. The site is adequately displayed on both computers and mobile devices, transitions are smooth, and there is virtually no lag.
• Intuitive interface. To understand managing your personal account on the Digit One website, you don’t need to be a rocket scientist. The information is presented in such a way that even a person far from the Internet can understand it.
• Convenience. The absence of a registration procedure, the ability to instantly recover a password, color and size highlighting of important elements - all this makes the client’s stay on the site more convenient and comfortable.
• Extensive functionality. The company listens sensitively to the wishes of users and adds to the personal account those functions (within reason) that they ask for. Thanks to this, today we are able to manage almost all of the company’s services remotely.

Customer support

In the company Digit One you can connect all the main telecommunication services for your own use. This could be high-speed Internet, television, home telephony or entire service packages.

All subscribers connected to Digit One also receive a personal account service at their disposal. You can use it to resolve important issues regarding the use of services yourself, without turning to specialists. The service works quickly and easily.

How to register a Digit One personal account and log into it

There is no need to register your personal account electronically. You just need to connect to the company’s services and start using them. Access to the service will open from the very first second, after you sign the contract and the company’s employees arrange the technical connection.

As for logging in, it can be done on the website https://lk.cifra1.ru/login.php. You only need to provide a username and password, and then click the “Login” button. You can use any browser that you find convenient and familiar to you.

Features of your Digit One personal account

The range of features of your personal account can be safely called wide. After connecting, the user can not only view the balance and tariff information online, but also solve more important tasks. The service allows you to change some service parameters, select a new tariff plan, quickly change personal data, pay for services and much more.

Personal account Digit One - https://lk.cifra1.ru/login.php

Company number 1 operates in cities such as Moscow and the Moscow region, Tver. It provides telecommunications services to the population and legal entities. They include cable and digital television, high-speed Internet access and telephony. The company has a website where you can apply for an Internet or television connection to your address. All you need to do is leave your contact details and exact address. In addition, the site has a personal user account.

Personal account functionality

In the company's personal account number 1 you can:

• change the Internet connection tariff;
• receive information on the consumption of Internet traffic or telephone use;
• temporarily suspend access to communication services, cable television and the Internet;
• pay bills for services provided number 1;
• submit requests for maintenance;
• receive information about discounts and promotions currently running.

Registration in the account

Registration in your personal account is not required. When concluding an agreement, each client is given a ten-digit login and password to enter the account. Nothing more is needed. If the service agreement is lost and the password is not saved, in order to restore access you will need to contact the company office in person, by phone or through the official website.

What should I do if I can’t log in using my login? First you need to check whether the data is entered correctly. If the problem persists, you need to contact customer technical support.

Authorization in your personal account

To get into your personal account number 1, you need to go to the company’s website cifra1.ru. Next, you should find the inscription personal account on the left. All that remains is to enter your data. If the browser remembers passwords, then you don’t even need to enter anything.

Personal account mobile application

To date, there is no separate mobile application with which clients can log into their personal account. But since many other large organizations provide this opportunity to their clients, it is likely that company number 1 will soon do so.

Customer support via account

In order to quickly resolve emerging difficulties and answer customer questions, hotline numbers are available.

• customer technical support service;
• hotline.

How to disable your personal account?

As long as the subscriber or legal entity uses the company’s services, access to the personal account will be constantly active. Upon termination of the contract for the provision of services, access to the personal account number 1 will be suspended. You don't need to do anything special to disable it.

Security and privacy rules

By using your personal account, the user automatically consents to the transfer and processing of his personal data to company employees. It is necessary to remember that access to your personal account is individual and you must be sure that unauthorized persons do not have access to it. The password can always be changed if necessary. Company number 1 guarantees that unauthorized persons will not gain access to clients’ personal data. When signing a contract for the provision of services, the client gives his written consent to the processing of his data.