Today, courts often accept electronic correspondence as written evidence. However, to do this, it must have legal force. Meanwhile, clear and uniform rules and methods for determining the legitimacy of virtual correspondence have not yet been developed, which leads to a large number of problems.

Let's look at several ways to give emails legal force.

Long gone are the days when the only means of communication were letters written on paper. The development of economic relations between economic entities is no longer conceivable without the use of information technology. This is especially true when counterparties are located in different cities or even countries.

Communication via electronic communication helps reduce material costs, and also allows you to quickly develop a common position on specific issues.

However, such progress should not be viewed only on the positive side. Various disputes often arise between subjects of economic relations; to resolve them, they turn to the courts. The court makes a decision based on an assessment of the evidence provided by the parties.

At the same time, the relevance, admissibility, reliability of each evidence separately, as well as the sufficiency and interconnection of the evidence in their totality are analyzed. This rule is enshrined both in the Arbitration Procedure Code of the Russian Federation (clause 2 of Article 71) and in the Code of Civil Procedure of the Russian Federation (clause 3 of Article 67). In the process of determining the admissibility and reliability of the evidence provided, the court often asks questions, the solution of which significantly affects the outcome of the case.

The use of electronic document management in relations between business entities is regulated by the norms of the Civil Code of the Russian Federation. In particular, in paragraph 2 of Art. 434 states: an agreement in writing can be concluded by exchanging documents via electronic communication, which makes it possible to reliably establish that the document comes from a party to the agreement.

In accordance with paragraph 1 of Art. 71 Code of Civil Procedure of the Russian Federation and paragraph 1 of Art. 75 of the Arbitration Procedure Code of the Russian Federation, written evidence is business correspondence containing information about circumstances relevant to the consideration and resolution of the case, made in the form of a digital record and received via electronic communication.

To use electronic documents in legal proceedings, two conditions must be met. Firstly, as already indicated, they must have legal force. Secondly, the document must be readable, that is, it must contain information that is generally understandable and accessible to perception.

This requirement follows from the general rules of legal proceedings, which presuppose the immediacy of judges’ perception of information from sources of evidence.

Often, the court refuses to admit as evidence to the case materials electronic correspondence that does not meet the above conditions, and subsequently makes a decision that does not satisfy the legal requirements of the interested party.

Let's consider the main ways to legitimize electronic correspondence before and after the start of proceedings.

Working with a notary

If the proceedings have not yet begun, then to give electronic correspondence legal force, you need to involve a notary. In paragraph 1 of Art. 102 of the Fundamentals of Legislation on Notaries (Fundamentals) states that, at the request of interested parties, a notary provides evidence necessary in court or an administrative body if there are reasons to believe that the provision of evidence will subsequently become impossible or difficult. And in paragraph 1 of Art. 103 of the Fundamentals stipulates that in order to secure evidence, the notary inspects written and material evidence.

According to paragraph 2 of Art. 102 Fundamentally, a notary does not provide evidence in a case that, at the time interested parties contact him, is being processed by a court or administrative body. Otherwise, the courts recognize notarized electronic correspondence as inadmissible evidence (Resolution of the Ninth AAS dated March 11, 2010 No. 09AP-656/2010-GK).

It is worth recalling that, based on Part 4 of Art. 103 Fundamentals, provision of evidence without notifying one of the parties and interested parties is carried out only in urgent cases.

In order to inspect evidence, a protocol is drawn up, which, in addition to a detailed description of the notary’s actions, must also contain information about the date and place of the inspection, the notary conducting the inspection, the interested parties participating in it, and also list the circumstances discovered during the inspection. The emails themselves are printed and filed with a protocol, which is signed by the persons participating in the inspection, by a notary and sealed with his seal. By virtue of the Determination of the Supreme Arbitration Court of the Russian Federation dated April 23, 2010 No. VAS-4481/10, the notarial protocol for the inspection of an electronic mailbox is recognized as appropriate evidence.

Currently, not all notaries provide services for certification of emails, and their cost is quite high. For example: one of the notaries in Moscow charges 2 thousand rubles for one page of the descriptive part of the protocol.

A person interested in providing evidence applies to a notary with a corresponding application. It should indicate:

• evidence to be secured;
• the circumstances that are supported by this evidence;
• the grounds for which evidence is required;
• at the time of contacting a notary, the case is not being processed by a court of general jurisdiction, an arbitration court or an administrative body.

Considering the technical process of transmitting emails, the places where email is detected can be the recipient's computer, the sending mail server, the recipient mail server, or the computer of the person to whom the electronic correspondence is addressed.

Notaries inspect the contents of an electronic mailbox either remotely, that is, they use remote access to a mail server (it can be the server of a provider providing an electronic communication service under a contract; a mail server of a domain name registrar or a free Internet mail server), or directly from the computer of the interested person , on which an email program is installed (Microsoft Outlook, Netscape Messenger, etc.).

During a remote inspection, in addition to the application, the notary may need permission from the domain name registrar or Internet provider. It all depends on who exactly supports the operation of mailboxes or an electronic mail server under the contract.

Certification from the provider

Resolutions of the Ninth AAS dated 04/06/2009 No. 09AP-3703/2009-AK, dated 04/27/2009 No. 09AP-5209/2009, FAS MO dated 05/13/2010 No. KG-A41/4138-10 stipulate that the courts also recognize the admissibility of electronic correspondence , if it is certified by the Internet service provider or domain name registrar who are responsible for managing the mail server.

The provider or domain name registrar certifies electronic correspondence at the request of an interested party only if it manages the mail server and such right is specified in the service agreement.

However, the volume of electronic correspondence can be quite large, which in turn can complicate the process of providing paper documents. In this regard, the court sometimes allows the provision of electronic correspondence on electronic media. Thus, the Arbitration Court of the Moscow Region, making a Decision dated August 1, 2008 in case No. A41-2326/08, referred to the admissibility of electronic correspondence provided to the court on four CDs.

But when considering the case in the appellate instance, the Tenth AAC, by its Resolution dated 10/09/2008 in case No. A41-2326/08, recognized the reference to electronic correspondence as unfounded and canceled the decision of the court of first instance, indicating that the interested party did not submit any documents provided for by the concluded parties agreement.

Thus, emails relating to the subject of the dispute must be submitted to the court in writing, and all other documents can be submitted on electronic media.

Confirming the contents of letters by referring to them in subsequent paper correspondence will help prove the facts stated in virtual correspondence. The use of other written evidence is reflected in the Resolution of the Ninth AAS dated December 20, 2010 No. 09AP-27221/2010-GK. Meanwhile, the court, when considering the case and assessing the evidence provided by the parties, has the right not to consider paper correspondence with links to electronic correspondence admissible.

He only takes it into account and makes a decision based on a comprehensive analysis of all the evidence presented.

Get help from an expert

If the proceedings have already begun, then to give electronic correspondence legal force it is necessary to exercise the right to attract an expert. In paragraph 1 of Art. 82 of the Arbitration Procedure Code of the Russian Federation stipulates that in order to clarify issues that arise during the consideration of a case that require special knowledge, the arbitration court appoints an examination at the request of a person participating in the case, or with the consent of the persons participating in it.

If the appointment of an examination is prescribed by law or a contract, or is required to verify an application for falsification of the evidence presented, or if an additional or repeated examination is necessary, the arbitration court may appoint an examination on its own initiative. The appointment of an examination for the purpose of verifying the evidence presented is also provided for in Art. 79 Code of Civil Procedure of the Russian Federation.

In a petition to appoint a forensic examination, it is necessary to indicate the organization and specific experts who will carry it out, as well as the range of issues for which the interested party decided to apply to the court to order an examination. In addition, information about the cost and timing of such an examination should be provided and the full amount to pay for it should be deposited with the court. The involved expert must meet the requirements established for him in Art. 13 of the Federal Law “On State Forensic Expert Activities in the Russian Federation”.

Attachment to the case materials as evidence of an expert's opinion on the authenticity of electronic correspondence is confirmed by judicial practice (Decision of the Moscow Arbitration Court dated 08/21/2009 in case No. A40-13210/09-110-153; Resolution of the Federal Antimonopoly Service of the Moscow Region dated 01/20/2010 No. KG-A40 /14271-09).

Based on the contract

In paragraph 3 of Art. 75 of the Arbitration Procedure Code of the Russian Federation notes that documents received via electronic communication are recognized as written evidence if this is specified in the agreement between the parties. Accordingly, it is necessary to indicate that the parties recognize the equal legal force of correspondence and documents received via fax, the Internet and other electronic means of communication as the originals. In this case, the agreement must specify the email address from which electronic correspondence will be sent, and information about the authorized person authorized to conduct it.

The contract must stipulate that the designated email address is used by the parties not only for work correspondence, but also for transferring the results of work, which is confirmed by the position of the Federal Antimonopoly Service of the Moscow Region in Resolution No. KG-A40/12090-08 dated January 12, 2009. The Decree of the Ninth AAS dated December 24, 2010 No. 09AP-31261/2010-GK emphasizes that the contract must stipulate the possibility of using e-mail to approve technical specifications and make claims regarding the quality of services provided and work performed.

In addition, the parties may stipulate in the agreement that notifications and messages sent by email are recognized by them, but must be additionally confirmed within a certain period by courier or registered mail (Resolution of the Thirteenth AAC dated April 25, 2008 No. A56-42419/2007).

To summarize, we can say that today there is a practice of courts using electronic correspondence as written evidence. However, taking into account the requirements of procedural legislation regarding the admissibility and reliability of evidence, virtual correspondence is taken into account by the court only if it has legal force.

In this regard, a large number of problems arise, since a unified methodology for determining the legitimacy of electronic correspondence has not yet been formed. The right of an interested party to contact a notary in order to secure evidence is enshrined, but there is no regulatory act of the Ministry of Justice of the Russian Federation regulating the procedure for the provision of such services by notaries. As a result, there is no single approach to determining their value and forming a clear mechanism for implementing this right.

There are several ways to give electronic correspondence legal force in order to present it as evidence in court: securing electronic correspondence from a notary, certification from an Internet provider, by reference to emails in further paper correspondence, as well as confirmation of their authenticity by forensic examination.

A competent approach to the timely provision of electronic correspondence as written evidence will allow business entities to fully restore their violated rights when resolving disputes.

Perhaps the biggest disadvantage of using email programs is that letters sent through it via SMTP are not saved in the mail (can only be saved in the email program itself). This can be fixed by automatically including yourself in a blind copy and adding filtering rules on the mail service website.

Adding yourself to the copy when sending letters from an email program

For example, in the mail program Mozilla Thunderbird it's done like this:

1. Go to account settings

2. In the mailbox we need, select the sub-item “ Copies and folders»

3. Enter your own address opposite the item “ Send blind carbon copies (Bcc) to addresses"and click OK

Setting up filtering on the mail service website

For example, let's look at how to do this for the mail service Mail.ru

0. We create a folder where we will move letters. I created a folder “from mail programs” and placed this folder as a sub-item in “Sent”

1. In the mail settings (https://e.mail.ru/settings) select Filtering rules.

2. Click “Add filter” and add a filter with the following conditions:

- if the field from contains

— the to whom field does not contain (This excludes cases when I sent a letter to myself)

— Apply filter if all conditions are met

— Place the letter in a folder

All the elementary rules outlined below relate primarily to business correspondence with your partners, colleagues, customers and performers. Using them in personal correspondence is a private matter for everyone. However, following these rules in personal correspondence will only create a good impression of you.

Ethics in business email

If you suddenly do not want to read further, limit yourself to at least the following basic rules:

• When answering, use the “Reply All” button. This will cc the recipients of the initial email so your reply doesn't get past them. I strongly recommend hiding the “Reply” button in the interface settings. If necessary, you can delete unwanted recipients manually.
• Do not leave the Subject field blank. The people you correspond with may receive hundreds of emails a day, and they use this field to quickly assess the importance and content of the email.
• Quote letters. Don't start your reply with a new email, click "Reply All" on the received email, and don't disable the quote when replying and forwarding feature in your email client settings.
• With full citation(if your answer is to the entire letter) write the text of the answer at the BEGINNING of the letter, and not at the end, below.

SHALL WE CONTINUE?

Receiving letters

1. The letters received must be read. If you received a letter, it means that someone sent it for some reason (of course, spam is not considered here). If a person has letters marked as unread, and they are older than one day, he does not know how to work with mail. However, this can be forgiven if:
   • the person died or unexpectedly fell ill;
   • working with mail is not part of his job responsibilities (then he has no need for a service e-mail).
2. If you are not a manager, check your email at least 2 times a day: in the morning and in the afternoon. Not answering a production question from you can stall other people's work and delay the resolution of issues.
3. If you are a manager, your workday should start by launching an email client that stays on all day and automatically checks your email. Set up automatic mail delivery/receipt at least every 10 minutes (preferably 1-3 minutes).
4. You have received a letter. If you are very busy, immediately assess who it is from, the subject and skim it - this will help you quickly decide whether the letter requires an urgent response or can wait a bit.
5. If you can, please respond immediately. This is the easiest and most effective way to move things along and not collect mail.
6. If you understand that you cannot answer within 24 hours, it is better to immediately write “I will answer within a couple of days” or at least “I will answer a little later.”

Fields “To”, “Cc”, “Bcc”

1. Remember that there are To, CC, and BCC fields. Your further actions (and the actions of your correspondence partners) upon receiving the letter depend on them:
   • “To” (“To”) - the letter and the information or questions contained in it are addressed directly to the recipient. If you send a question, you expect a response from the addressee specified in the “To” field. If you are the recipient, then you should be the one to respond.
   • “CC” (“Copy”) - recipients appearing in copies receive a letter “for your information”, for information or are “invited to witness”. The recipient of the copies should not generally respond to the letter; Moreover, it is considered polite if, if there is such a need, you begin with the phrase “Sorry for interfering.”
   • “BCC” (“Blind Copy”) is a field for “palace intrigues.” By indicating a recipient in this field, you “secretly” send this letter to him: the fact that the letter was sent to this person will not be known to the main recipient or those in the copies. It is also used for mass mailing so that your address book is not known to all recipients.
2. When answering, use the “Reply All” button. This will save a copy to the recipients of the initial email so your response will not pass them by.
3. DO NOT remove people added by your correspondent from copies of the letter. If you want to answer something personal so that other correspondents do not receive your answer, then delete everyone from the copies except the one who wrote the letter (yes, we never use the “Reply” button).
4. If there are more than two addressees in the “To” field in the letter received, this means that both of these correspondents or any of them must respond. Consider that BOTH should answer - if the letter is addressed to you and someone else, answer too (even if it is an answer like “This question is definitely not for me, let so-and-so answer”).
5. In turn, it is highly recommended NOT to include more than one addressee in the “To” field. To a letter sent to two, you will not receive an answer from either, since each will think that the other will answer. Not everyone read this article.
6. Forwarding private correspondence to a mailing list without the consent of the participants in the correspondence is unethical!

Subject field

1. Don't leave it blank.
2. The subject line of the letter should be brief, but reflecting the main content and topic of the letter. Titles like “Question”, “Hello!” or empty headings reveal that you are a beginner who lacks basic business writing skills.
3. When you respond to one of several emails with different subject lines, respond to the correct ones. Reply to the letter with the subject “Meeting on Tuesday, April 18” about the meeting and to the letter “Printing Materials” about printing materials. This involves quoting previous correspondence (see Letter Writing section below).
4. If you need to periodically send e-mails such as weekly reports, try to keep the header constant, or at least part of it should be constant, so that the recipient can set up automatic rules for sorting such mail.

The importance of writing

1. If the letter contains information about urgent changes, the text of the contract or other information that you need to pay attention to first, use the “high” importance, this will highlight the letter in the inbox.
2. Do not use “high” importance in vain - “noisy” people are annoying, be more modest.
3. For a personal letter to a business correspondent or a letter with a funny picture or link, mark the importance as “low.”

Writing letters (responses)

1. Start with a greeting, it's polite. "Hello, Gria!" indicates that you are too lazy to write the person’s name. Even just “Andrey!” or “Good afternoon!” quite polite and sufficient.
2. Speak the same language with the person. This applies not only to the Russian/English language, but also to the form of the text. If you receive a formal letter, an informal response to it will be disrespectful to the respondent and a demonstration of your own low culture. A formal response to an informal appeal is either a call to comply with regulations, or this is simply required by corporate rules.
3. Try to always respond to the last letter in the correspondence chain, and not to some intermediate one.
4. Ne ispolzuyte translit except for cases of sending letters from conditions in which it is difficult to type text differently (for example, from a mobile phone or from a computer without a Russian keyboard layout).
5. If your email client does not support the Russian language or spoils the encodings, then attach the text of the response as an attachment.
6. A business letter should be precise, concise and specific:
   • Accuracy - be sure to include the exact details you are referring to (date and subject of another email, meeting date, meeting agenda item, file name, link to online document, etc.).
   • Conciseness - some people present in three pages what could be written in three sentences. He who thinks clearly speaks clearly, and your correspondent sees this.
   • Specificity - from the letter it should be clear exactly WHAT EXACTLY is required from the recipient, what actions they want from him.
7. Business correspondence is not a place for exercises in the epistolary genre and not a place for expressing emotions. For this purpose, there are forums, chats and other means of electronic interpersonal communication. A laconic business text is not dryness, but time saving and precision of thought.
8. If the letter contains several questions, topics or tasks, structure them and separate them into paragraphs with or without numbering. A continuous “stream of thought” is difficult to read, and it is easy to miss the main point of the letter. Moreover, some people tend to immediately throw a poorly structured letter into the trash bin (although this is probably extremism).
9. Keep in mind that the answer to a request or task is “Let’s do it!” incomplete “We’ll do it by such and such a date,” “in so many days,” “after such and such an event” are more definite and accurate answers.
10. If the letter is worded in such a way that it can be answered with a simple “ok”, then the answer will most likely be received much faster. For example, if there are several options for what to do, offer some default option.
11. The text must not contain errors. Ochepyatki are not scary, but if you write and spell a word incorrectly in every letter, it becomes noticeable very quickly, and your “C” with a minus in Russian becomes obvious (as well as speculative further conclusions about your general level of education and culture).
12. Try not to use html formatting of the letter. Unfortunately, this format for writing letters is the default in Outlook, but when using it, especially when quoting (replying and forwarding), a lot of questions arise.
13. If you received a letter in html format, DO NOT change it to plain text, this breaks the sender’s perception of information when receiving your response. The more important your correspondent is to you, the more important it is to maintain an adequate perception of him. You can handle highlighting your answers in html citations using color, or you can also use the “Reduce indentation” button on the html formatting panel (although there are capricious nuances there).
14. Quote the text of the original letter. What do you think this would mean? I don’t know either: To: AIST is a creative bird Subject: Re: Re: Re: Question Ok! Vasya
15. Never edit another person's text when quoting it! This is a kind of forgery of letters.
16. When quoting in full (if your response is to the entire letter), write the text of the response at the BEGINNING of the letter, not at the end.
17. If you are answering point by point using a quotation, separate the quotation with blank lines at the TOP and BOTTOM and use Capital Letters at the beginning of sentences. Try to find the answers here: > we suggest replacing the logo with the one included, > since this very colorful background did not find the logo in the attachment > correct the inscription - instead of “fish” you should write “slave”! > otherwise we will be misunderstood, the inscription has been corrected, sorry > and the last thing...

    Instructions

    Compose the text of the message and transfer the files to your computer if you are going to add them to the letter and they are in the memory of your phone, camera or any other electronic device.

    Go to your mailbox and, if necessary, register it on the appropriate sites (mail.ru, yandex.ru, google.ru, rambler.ru, etc.). This service is absolutely free.

    Create a new letter. To do this, click on the “New letter” or “Write” link, and a form will open for you to fill out. In the "To" field, enter the recipient's email address. Make sure it is spelled correctly. You can additionally specify the subject of the letter, but this is not a required attribute for sending.

    Type the text in the specially provided field or paste an already prepared version.

    Attach additional files. To do this, each mailbox has an “Attach” button. Click on it. A special window will open in front of you. Select the icon of the desired file. If the desired option is not among the icons displayed, then you need to look for it in another folder. This is done like this: Click on the arrow at the top of the window that opens, which is located on the same line with the word “Folder”. In response, a list of possible places intended for storing information should appear. Select the location and then the folder where the file is located. Click "Open" and the download will begin. Some mailboxes are equipped with an additional “Download” button. If it is provided, you must press it to start downloading.

    After you have attached additional files, typed the text of the message and entered the recipient’s address, follow the “Send” link located after the letter form. Within a few seconds the recipient will receive your message. If this does not happen, check that the contact information is correct.

    Video on the topic

    Its networks cover the Internet more and more deeply. Most users have their own email address. You can’t go anywhere without it now - registration on any resource requires the presence of this important element, and it seems that this is a kind of passport of a citizen of the country.

    You will need

    • Internet browser

    Instructions

    The easiest way to send an email is to use services, of which there are now many in the global space. Many of them are made according to the + principle. The most popular and well-known services are Yandex, Google, Mail and Rambler.

    You need to register at any mailbox if you don’t already have your own e-mail. During the process, you will have to enter some personal information and come up with a password. You need to carefully approach the creation of a password so that you have confidence in the reliability of your mailbox. Since simple passwords are the easiest to crack.

    After these steps, click Send. Our letter has been sent, the notification at the top of the window will tell us about it.

    Video on the topic

    note

    You may often receive spam in your email, including some with malware inside. Try to ignore such letters, which most often have an enticing nature in their writing.

    Helpful advice

    When creating a mailbox, it is advisable to choose the login and password that you remember most. But you shouldn't enter someone's date of birth as a password.

    If this is not the first time you are writing a letter to the addressee, then when you enter the addressee, it will appear in the drop-down list.

    But you can save all the necessary contacts in your address book.

    In the modern world, the global Internet opens up enormous opportunities for its users. Millions of people communicate on the Internet, watch films and photographs, search for various information, and create their own websites. Communication on the World Wide Web is perhaps the most widely used opportunity of this network. Communication between users is carried out using various programs and services.

    

    You will need

    • Registered mailbox in Yandex.

    Instructions

    You will need a registered mailbox on yandex.ru. Open any . Enter yandex.ru in the address bar. Press the “Enter” button on your keyboard. The Yandex search engine window will open.

    Electronic messages are a modern, popular and convenient form of communication that is widely used in both personal and business correspondence.

    

    You will need

    • - computer;
    • - Internet access;
    • - mail program or Internet browser;
    • - own email address;
    • - recipient's email address.

    Instructions

    Select the "Create" function message"(or "Write", "New message", etc., in non-Russianized programs English names of options are usually used: New message, etc.).

    Enter from the keyboard or copy and paste the recipient's address into the field provided for this (“To”, English version of To, etc.).
    If you plan to send a copy of the message to the recipient, enter his email address or several in the field below (“Copy”, Copy).
    Fill in the line provided for the subject line of the letter. If you and the recipient are strangers, an email without a subject has a higher chance of being deleted unread. In other cases, the topic will help you focus on the urgency of your message. In general, a letter without a subject doesn’t look the best.

    

    Let's move on to writing a letter. Every email inbox has a “Write” button. letter" Find and click. A form for writing a letter will open.

    

    In the top line, indicate the address to which you are writing. Below is the topic, so the recipient will immediately understand what it’s about when checking the mail. letter. The largest field is for typing the message text. If you wish, you can issue letter(select a background, format text, attach a link, etc.). If you need to send a file (, text document, image), use the “Attach” button. Clicking on it opens an overview of files on your computer, select what interests you and click “Open” in the dialog box. The file will be attached to the letter. You can save a copy of the sent letter - “Save as draft” in order to change or add to it later. If you think that letter done, click “Submit”. Ideally letter reaches the recipient within a few seconds.

    

    Video on the topic

    note

    If the address to which you sent the message does not exist or you made a mistake while typing it, then your letter will be returned back with the appropriate notes.

    Attached files are limited in size. If you want to attach a large file, use file hosting services, and simply paste the download link into the email.

    Helpful advice

    Follow the rules of online etiquette when sending a letter, especially if it is of a business nature: start with a polite address, end with traditional words of respect or gratitude, and always sign.

    E-mail has long taken the place of paper letters: messages are delivered almost instantly, and sending attached materials has become a convenient additional service: text documents and multimedia files.

    

    You will need

    • In order to send an email, you must have an email account; you must know the login and password for it.

    Find the button with the “Write” function letter" and click on it. A letter form will open in front of you.

    In the "To" field, enter the email address to which you want to send letter. You can enter the emails of thirty addresses separated by commas if you want to send a mass mailing and duplicate this message.
    Click on the “To” link and a list of your past ones will open in front of you: their Nicknames and email addresses. Of course, if you saved these recipients in your mailbox address book. Check the box next to the name you want, and this address will instantly appear in the list of those to whom you want to send an email. letter.
    Please note that you can group lists of interlocutors, creating a classification at your own discretion.

    The “Copy” field also allows you to send copies of outgoing letters to multiple necessary addresses. Select the necessary contacts in the same way as in the “To” field.

    In the "Bcc" field, indicate the recipients to whom you want to send letter from the masses, but want to keep it secret. In this case, other recipients will not see the email address of the person you have hidden. For other recipients, information about who you sent a copy of the letter to will be open.

    Compose the message you want to send. To do this, left-click on the “Create message” or “Write” button. In the empty space that appears, enter the recipient’s email address in the “To” field. Fill in the “Subject” field. If you leave this field blank, letter, of course, will go and get to the addressee. But a completed “Subject” field will help the recipient of your letter quickly navigate their inbox and, perhaps, read your message faster. letter.

    Enter the text of the letter in the empty message field. If necessary, connect the advanced editor. This feature exists in many email services and allows you to change the font size and color in the message, apply different styles, insert, check spelling and much more. Advanced editor by clicking on the words “Advanced features” or “Connect advanced editor”.

    Attach files to the letter if you have the intention. To do this, use the “Attach file” button. In the window that opens, select the desired file and click the “Open” button. Wait until the file is downloaded.

    Send letter. To do this, click on the “Submit” button.

    note

    Just in case, check your Spam folder once you've checked your mailbox. Sometimes it happens that completely innocent letters end up in this folder.

    Helpful advice

    On some resources, the mail service is combined with many others. In order to log into your mail account, find the “Mail” tab or inscription and click on it.

    Sources:

    • Description of the interface and instructions for sending letters from the mail.ru mail service

    The advantages of e-mail over regular mail are obvious: messages reach the recipient in a matter of minutes, or even seconds, and can contain various and voluminous attachments, including multimedia files. There is no need to spend money on envelopes and stamps. But the main condition for sending and receiving letters remains the same: to write and send an email letter, you need, as when using regular mail, to have your own address.

    

    You will need

    • - computer or communicator;
    • - Internet connection.

    Instructions

    Register your own email account with one of the existing email services or on your own domain (if you haven't already done so). Remember your address and password to access your mailbox. Provide your email address to all potential correspondents.

    Sign in to your account. To do this, enter your username and password in the appropriate fields. To avoid having to continually enter this information every time you visit the postal service, check the “Remember me” box. You can read all correspondence sent to your address in your inbox, except for those letters that the postal service has considered suspicious. They will be in a folder called "Doubtful" or "Spam" - the exact name depends on your email service. You can create your own folders and set your own settings for filtering incoming letters from the settings menu.

    Double-click on the name of the folder whose contents you want to view. The headers of unread emails will be highlighted in bold. To read the selection letter, double-click on its title (topic). In the window that opens, detailed information about the sender will be indicated at the top, as well as the date and time the letter was sent. If you wish, you can add the sender to your contact list (address). The files attached to the letter (if any) are below the text of the letter, and next to it there are buttons that will allow you to view the attachment or download it to your hard drive.

    Write a response to what you receive letter in the window specially designated for this purpose below. If you would like to send a more complete response with attachments, click on the “Full Response Form” or “Reply” button. Then the recipient’s address will appear automatically in the form, and the subject of the letter will remain the same with the addition of the prefix “Re:”.

    Enter the text of the letter from the keyboard or copy it from a text editor. To attach attachments (text, audio and video files), click on the “Attach” button. In the window that opens, select the desired file. You can make several investments. The maximum size of attachments depends on your email service.

    Take advantage, if desired, of the additional functions that your mailbox provides. For example, request notification of a letter. You can view and activate these functions by clicking on the “Additional (advanced) features” menu. You can also mark your letter“important” by checking the appropriate box.

    Click on the "Submit" button to receive your letter went to the addressee. If everything went well, the message “Letter sent” will appear on the monitor. You can view the letters you have sent in the corresponding folder.

    Select the "Write" menu letter"if you want to send someone letter yourself. Enter the recipient's address in the appropriate field manually or select a name from your address. One letter can be sent to several recipients at once. Specify the subject of the letter. Then follow the instructions above. When adding recipients to your address book, do not forget to make the necessary additional notes and distribute correspondents into separate groups in order to accurately identify them later.

    Helpful advice

    If you have more than one email address, use a mail collector program (Outlook Express, etc.). Don't forget also about the various applications for mobile devices.

    The traditional way of sending letters, greeting cards or business correspondence will work much more efficiently if you use the appropriate type of shipment and know how to speed up delivery.

    

    Instructions

    Sending letter It is important to take into account that the department is not responsible for its loss, which did not occur through the fault of postal employees (for example, from a blue box with the inscription “Russian Post” or from a broken mailbox located at the addressee’s entrance). To ensure delivery guarantee, select one of the shipping types: registered or valuable letter.

    To mail simple (private correspondence, greeting cards, notices) letter, no receipts or receipts will be needed. The weight of a private letter should not exceed 20 g. If it is heavier, you will have to pay for every 20 g of additional weight. Pay attention to filling out the envelope: be sure to indicate the recipient's zip code, his address and your return address. Any error may affect what letter will be lost during sorting.

    If you send securities, diplomas, certificates and other documents by mail, then use postage with declared value. This means that before sending your correspondence, an individual number is assigned to you, by which you, as the sender, can track the route of the letter. The sender is given a special receipt with the number indicated on it. When letter ends up in the hands of the addressee, he gives a receipt of receipt. The weight of the registered letter should not exceed 100 g, otherwise, in the words of the postman Pechkin, “this is already a parcel.”

    Postmen remove letters from remote street boxes once or twice a day. This should be taken into account if you want to letter went away as quickly as possible. Don't be lazy to drop off the envelope at the main post office. This will significantly reduce delivery time, since this is where letters from all parts of the city are sorted. Or use paid Expedited First Class shipping.

    Tip 11: How to write a letter to an email address: instructions

    Using email involves receiving and sending letters. Now mail servers provide us with a range of options for setting up receiving and sending parameters. Let's look at the basic settings for sending a letter from one of the popular mailboxes - Yandex.

    

    Instructions

    Launch your internet browser. Enter the address of your mail server in the address bar. Enter your username and password and go to your mailbox. Click the "Write" button.

    In the “To” line, enter the e-mail address of the person you are going to write the letter to. Using the “Add” button, you can select one or more recipients to whom you have sent letters before and whose addresses have been saved.

    In the “Subject” field, indicate the subject of your letter. Briefly justify the main content (literally in one or two words).

    In the largest window, write the text of the letter itself. If you want to design the text in a special way, then to the right of the window, click on the “Format text” button. A text formatting panel will appear, somewhat reminiscent of Word's. Use the “Check Spelling” button to identify any spelling errors in the text and correct them.

    You can attach various files to the letter: pictures, melodies, etc. Click on the “Attach files” button, select one or more. Wait until each file is downloaded in the email. If the attachment size is more than 24 MB, the file will be uploaded to Narod.Disk. The recipient will receive an attachment with a link to this file. Be sure to first read the User Agreement of the People.Disk service.

    If you would like to be reminded if no response is received within five days, please check the box next to it. With additional parameters, you can assign notification of the receipt of a letter, send an SMS notification to the recipient after, or schedule sending at a strictly defined specified time.

    Video on the topic

    Confirmation of your email address is often required on thematic forums. After completing this operation, your registration is considered non-random and will not be regarded as activation of an account sending spam.

    

    You will need

    • - registration on the site;
    • - Email.

    Instructions

    After going to the forum main page, click the “Registration” button and fill in the empty fields as necessary (required fields are marked with asterisks). Upon completion of registration, you will be asked to proceed to your email address, to which a special letter with a confirmation code or a link with a similar action was sent.

    On the mail service page, enter your username and password, if this has not been done in advance. Go to your Inbox and open the most recent email (it will appear first in the list of unread emails). Please read the text of the letter; it will contain your registration information. Click the link or select the code and copy it to the clipboard (press Ctrl + C).

    On the loaded page, you will see a notification that your email address has been successfully verified. Return to the registration page if you need to insert a verification code. You can insert code using the keyboard shortcut Ctrl + V or Shift + Insert. Press Enter.

    Now you can join discussions on the forum as a full user. However, some functions may not be available to you. Recently, cases of using a certain message limit for new users have become more frequent. This is due to paid registrations and spam in comments or the presence of links in the profile signature.

    E-mail is used not only for sending messages, but also for sending files (documents, photographs, etc.). They are called nested or attached.

    Nested or attached file(attachment) is some kind of file from a computer that we add to a letter to send it by email.

    How to attach a file to a letter and send it

    Let's say I want a document that is on my computer to end up on my colleague's computer. I know his email address, which means I can write a letter from my mailbox and attach a file to it.

    When a colleague logs into his email, he will see a new message containing a document. He can open it directly in mail or download it to his computer.

    The file transfer technology is as follows:

    1. Open your email account.
    2. We write a letter: indicate the recipient's email address, subject and, if necessary, print the message.
    3. Click the special button to add a file.
    4. In the window that opens, select a file from your computer.
    5. Send the letter by clicking on the appropriate button.

    Example

    1. I open my email and click on the button to write a letter.

    Yandex Mail:	Mail.ru:	Gmail.com:

    2. I type the address of the person to whom I want to send the file and indicate the subject.

    I don’t have to type the text, because I just need to send the file. But I usually type it: I say hello, I explain what exactly I am sending and why.

    

    3. To attach a file, click on the special button at the top or bottom (above or below the part for entering text).

    Yandex Mail:	Mail.ru:	Gmail.com:

    4. A small window opens with files and folders on my computer. In it I should find what I want to send.

    

    Let's say I need to send a document that is located on my computer in Local Drive D in the Agreements folder. So, in the window I open Local disk D:

    

    And I open the Agreements folder:

    

    The files that are in this folder are shown. I find the one I want to send among them and double-click on it with the left mouse button.

    

    The window disappears and my document appears above or below the attach button.

    Immediately after this, my message with the attached document will go to the specified address. This is how the recipient will see it:

    Notice the paperclip icon at the end. This way the email site shows that there is an attached file inside.

    Having opened the letter, the recipient will see both the text and the document, which he can view or download to his computer.

    

    How to add multiple files to an email

    You can add several files of any type to one letter. This can be photographs, documents, music and even video.

    To do this, it is not at all necessary to send several letters - you can write one and add to it everything that you want to send. It happens like this: we write a letter, add one file to it, then, in the same way, another, a third, and so on.

    

    But what if there are not one or two, but more than ten? Is it possible to add an entire folder rather than each file individually?

    Unfortunately, you cannot send the folder by email. But it can be archived and attached to the letter.

    This can be done directly in the window through which we add the file to be sent. Right-click on the folder, select 7-Zip or WinRAR from the list and create an archive.

    

    Then select the newly created archive there, that is, double-click on it with the left mouse button.

    

    The archive containing the folder needed for forwarding is attached to the letter. All that remains is to send it.

    

    Nuances

    If you plan to send more than three files in one email, then it is considered good practice to archive them.

    

    For example, I want to send ten photos to a friend. You can, of course, send ten letters, adding a photo to each of them. But this is inconvenient neither for me nor, especially for him. So I decide to send one letter with all the photos attached.

    In this case, it would be more correct to put them in a separate folder on the computer itself, then archive it and add the resulting archive when sending a letter.

    As a result, one file will be sent, not ten. It will be easier for my friend to download it to his computer and unzip it than to look at (download) each photo separately.

    Before sending photos via email, they should be compressed (reduced in size).

    

    This is more than a rule of good manners. This is a necessity! But, unfortunately, many users are not even aware of this.

    You will learn more about why this is needed and how to do it in the lesson “Photo compression”.

    Exercise

    1. Send a letter with an attached file from your email address to your own address. That is, in the “To” field, type your email address. After sending, you will receive a letter from yourself with this attached file.
    2. Open your letter and try to view the sent file directly in the mail. Then download it to your computer and open it directly from it.
    3. Send letters to your address with several attached files (both individually and archived).
    4. Try sending photos after compressing them.