Due to its functionality and convenience, it is increasingly popular among people, especially young people. In fact, WhatsApp is a convenient alternative to regular mobile communications, so you can make calls, send messages and files without spending extra money. The account is activated using the phone number associated with it. Blocking is carried out at the request of the user, or by decision of the application administration, for example, for sending spam.

The user can use the account freezing service by contacting technical support. This is appropriate if your phone is lost or stolen. Anyone who tries to break into your account will simply not be able to use its functions. In this case, the user himself will be displayed in the list of those who have entered him into their phone book. Messages will be sent to this account as before, but the user will be able to read them only after he has restored his WhatsApp account.

What difficulties may arise when restoring your account?

The question of how to restore WhatsApp is solved quite simply. However, where does all the correspondence go? Is it possible to restore it? Will the user miss something important while his account is frozen?

Important: All correspondence is stored directly on the device on which the account was activated. Therefore, unfortunately for users, after restoring an account from another device, all old correspondence will be deleted permanently.

However, if you have a Google account linked to your account, you can search for saved copies in the internal memory cache. All undelivered messages due to account freezing are stored on the server for a month. You can read them if you unfreeze your account in a timely manner.

If you want to restore a previously frozen account, write directly to the administration. The technical support service will try to review your request as quickly as possible and make a decision on defrosting. To do this, you will have to go through an anti-spam verification procedure and confirm that the number to which your account was linked really belongs to you. You won’t be able to activate from someone else’s number, just like you won’t be able to freeze your account. If you have lost your SIM card, you will have to purchase a new one using the service of restoring the number of the old one. In this case, you will not have any inconvenience when unlocking.

Sometimes users of mobile gadgets remove installed programs. The reason for this may be resetting the device to factory settings, flashing it, or buying a new phone. In such cases, you need to not only reinstall the programs, but also restore the data.

Android

Restoring the program itself on Android is quite simple. You need to go to the play market and download WhatsApp again. After downloading, the application opens, indicating your country of residence and phone number. Next, WhatsApp will send an SMS message with an access code. This code must be entered in the confirmation field. The last recovery step is login. Other users will be able to find you under this name.

If there is a backup copy of the chat on your phone or Google Drive, WhatsApp will offer to restore the correspondence using it. To do this, click the “Restore” button. Now you can continue to use the application without losing data.

iPhone

For gadgets on the iPhone platform, it is suggested to download WhatsApp through the application store. The program will ask for your country of residence and phone number. You need to enter this data and confirm it using a code that will be sent as an SMS to the specified number. Next is the login.

A backup copy of chats on your iPhone is saved to iCloud. After launching the reinstalled WhatsApp, the application will offer to restore chats from the archive. Confirming this action will allow you to restore information about chats and calls.

How to restore WhatsApp if your phone is lost or stolen (no number)?

If your mobile device is lost, the first thing you should do is quickly limit the validity of your SIM card. To do this, you need to call support and deactivate the SIM card. Restoring a messenger from another phone is done in two ways. In the first case, you can restore the SIM card with the old number and activate the program using it. In the second option, you need to send a WhatsApp email with the title “Lost/Stolen: Deactivate my account”, and in the text indicate the old phone number in international format. After this, you can activate your WhatsApp account with new data.

If a backup copy of chats was saved on Google Drive for Android or iCloud for iPhone, then it will be possible to restore the correspondence data for a new account.

How to recover a WhatsApp account after deleting an account?

Restoring a WhatsApp account after deletion is impossible. This feature permanently deletes all saved data, including chat backups from Google Drive or iCloud. If your account is deleted, access to it cannot be restored.

How to restore WhatsApp on another phone with an old number?

To restore WhatsApp on a new phone with an old number, first of all you need to download the application through the Play Market or application store, depending on the device platform. Next, activate the program and restore chats via a backup from Google Drive or iCloud.

WhatsApp has disappeared, what should I do?

Sometimes there is a glitch in the program or device and the whatsapp icon may disappear. In such cases, the following steps may help. Firstly, you can restart the phone or turn it off for 30 seconds, remove and insert the battery and turn it on again. If these steps do not help, you need to see if the program is installed on the gadget. If WhatsApp is not in the list of installed applications, you should reinstall it and restore chats from a backup copy.

The WhatsApp messenger is very popular among mobile device users because it can be used to make calls around the world, send messages, pictures, audio or video files. Of course, it is impossible to store all your correspondence, and we delete all unnecessary messages. But what if something important was accidentally deleted? There is a way out and today we will talk about how to restore WhatsApp on Android.

First, a few words about the mechanism of the procedure that we will talk about. To save any important fragments of correspondence on WhatsApp, you can use your email. This is quite simple, but this method will only allow you to archive the necessary data, you can return to it and re-read it when needed, but you will not be able to use the chat in the future.

So what should we do. We go to WhatsApp, find the desired chat, call up the menu (basically, these are three vertical dots in the upper right corner of the display). In the list of possible actions that opens, click “ more" and select " Send chat by mail". Next, we decide whether we need media files or just text, and click the appropriate button:

After that, in the field that opens, enter your email address and fill in the field “ To whom". Confirm the action with the “ Ready" (May be " OK"). That's all, a copy of the required message will be in the form of a file in our mail, which can be printed if necessary. This method can be used on absolutely any device, regardless of model or operating system.

Recovering WhatsApp

Most smartphone models have standard tools that allow you to revive a lost conversation. It is important to consider here that restoration is only possible on the device from which the chat was deleted. The fact is that the application saves all correspondence automatically every day and it will be saved on the SD card for seven days, this is the period we need to meet if we need to recover deleted data, otherwise it will be lost forever.

What do we need to do in this case. First, delete the application itself. To do this via " Settings"go to the section " Applications", find and open " whatsapp". After this, press the button “ Delete"and confirm the action:

Open " Conductor" (on some devices it may be " Dispatcher"), activate the field " External memory" (or " SD card") and find the folder " whatsapp«:

There will be another folder in it - “ Databases“We open it. Here we will see seven files that store chats for the specified dates, and the eighth is “ msgstore.db.“, in which the current story is located, select it with a checkmark and press the menu button (these are, as a rule, three dots located vertically on the right, at the top of the screen). From the proposed actions, select “ Rename«:

Now we need to add any letter or number to the file name (1 in the screenshot) and confirm our action with the “ OK". This is done to save the current database. Next, we go back and check the file with the date that we will restore, call up the menu again and also click “ Rename«:

Here you need to remove all date data, leaving only the main part of the name ( msgstore.db.crypt8), as indicated in the first fragment of the screenshot. Then install WhatsApp again (either from Google Play or). We open the application and see that a message appears about a backup found, the program will offer to restore it, we agree:

That's all, actually. Now you know exactly how to restore WhatsApp on Android, however, if you have any questions, we are always ready to help. Good luck!

WhatsApp messenger does not store message history, audio files and images on its servers. They remain only on users' phones. On the one hand, this guarantees the safety of personal information, on the other hand, it creates certain difficulties when cleaning a smartphone or accidentally deleting history.

However, such situations sometimes happen to users who then wonder how to recover deleted messages on WhatsApp. For iPhone owners, this option is provided by the iCloud service. It is designed to copy data from a mobile device to the cloud. All messages from WhatsApp are also loaded there.

Go to your smartphone settings, select the iCloud section. Open your linked account. Now you need to check cloud synchronization with WhatsApp. If it's on, then everything is fine. Otherwise, unfortunately, returning deleted messages is impossible, since they are not stored on the messenger servers, but only locally.

How to restore WhatsApp correspondence on iPhone if there is a backup copy in iCloud? Open the settings in the messenger itself, the “Chats and calls” section, there tap on “Copy”. The screen will display information about the safety of your data on iCloud servers.

Press the Home button, find the WhatsApp icon on the screen and long tap on it. Select deletion and confirm. In this case, your data will not be erased. Now the program needs to be reinstalled from the App Store. Log in using your previous mobile number. The system will offer to restore data from a copy, agree.

Solving possible problems

Sometimes messenger data recovery fails. In this case, there are a number of actions that will help solve the problem. All of them are marked by the application developer as effective. Follow the steps in the order they appear. One of them will definitely help if the backup was actually set up.

First of all, you should check that the recovery is performed from the iCloud profile that is linked to WhatsApp. In this case, you need to log into the application from your previous number.

Note: It is also possible that the restore failed due to a network connection. If you most often work with your home Wi-Fi, then try connecting to it to download data from the cloud.

Sometimes problems are associated with insufficient free memory on the iPhone. You can view the necessary information in the settings. There, go to the “General” section and open “About this device”. If memory is low, then remove unused applications or transfer some of your personal files to your PC.

If this is not the problem, then the problem may be that the iCloud Drive service is turned off. You can view its status in the settings section of the same name. For iOS 7 devices, it will be called Documents & Data. And here there is an important nuance: restoration is not available for iPhones with this firmware. You need to update to iOS version no younger than version 8.

There is another similar limitation. iCloud Drive cannot simultaneously work with multiple devices under the same Apple ID if both or one of them has iOS 7 or lower. As in the above case, a firmware update will be required.

To restore correspondence on Android, approximately the same mechanism applies as was described above for the iPhone.

You need to uninstall WhatsApp, and then install it again, and after you register, you will be prompted to restore a copy of the data

Agree with the restoration and wait for the process to complete.

Restoring earlier correspondence on Android

The method described above is good in cases where you restore correspondence if you change your phone, or simply reset all settings and data on it. But what if you want to recover messages you deleted yourself?

There is a way out, but with a small limitation - you can only restore messages from the last seven days.

First of all, remove WhatsApp from your phone. Next, connect your phone to your computer and go to the WhatsApp/Databases directory. It contains 8 files - 7 backup copies of chats for the last seven days (the file name contains information about the date for which the copy was made), and one main file, which stores current information on chats and groups.

Main file required msgstore.db.crypt8 transfer it to your computer (just in case). Next, we need to decide on what date we will restore the correspondence, let it be September 23, 2017.

Attention! The date example is taken from the screenshot above, the dates on your phone will be different.

File msgstore-2017-09-23.1.db.crypt12 rename to msgstore.db.crypt8. Thus, we made a backup copy of the chats as the main one.

- an ephemeral thing: it was just there and suddenly disappeared. But, as a rule, not forever. If the loss occurred relatively recently, most often the deleted data can be saved.

Today we’ll talk about how to recover messages in the WhatsApp messenger on mobile devices running Android and iOS, as well as in the version for computers and browsers (WhatsApp Web).

On Android

Backup is everything

70% of WhatsApp users run it on Android smartphones, so the Android version of the messenger supports the most ways to store and restore deleted correspondence. By default, WhatsApp saves backup copies of all your chats in the device's memory. This happens every day at 2 am and does not depend on an Internet connection. The local copy stores the correspondence history for the last 7 days.

Additionally, WhatsApp users on Android have the option to create and save chats to Google Drive. The cloud drive can hold many more messages than your phone's memory. It will store the entire history of your correspondence for an unlimited time, if you don’t forget to make a backup at least once a year. Copies that have not been updated within a year are automatically deleted.

How to set up copying:

• Launch the messenger, go to the main menu hidden behind the button with three dots, and open “ Settings" Go to the section " Chats».

• Tap " Chat backup" The time at which the last local backup was saved is displayed at the top of the screen. Unfortunately, you cannot change it, but if you wish, you can update the copy manually by clicking the " Backup».

• Below in the same section there are settings for copying to the Google Drive cloud. These include frequency (daily, weekly, monthly, manual and never), account, network connection method (Wi-Fi only or any) and adding video files.

Saving data to Google Drive is only possible if you have Internet access. The previously created backup is irretrievably destroyed and replaced with a new one..

Don't click the backup button before trying to recover deleted messages!

How to restore messages from a backup

To access the latest version of your saved chat history in Whatsapp, simply uninstall the app from your device and reinstall it. After confirming the phone number (necessarily the same one that was used before), it will offer you to restore the correspondence. Half a minute after pressing the button of the same name, the data will be uploaded to the messenger.

If the application does not see the backup file stored in Google Drive, check your smartphone's connection to the Internet, make sure that Google Play services are installed on the system, and that you are logged in under the same account in which the copies are saved. Problems with detecting and loading a backup from local Android storage occur due to a malfunction of the media (SD card) or damage to the data file itself. Failure during recovery may occur due to lack of free space or the phone being infected with malware.

To restore history from an earlier version of a local backup (as you remember, it contains correspondence for the last week), do the following:

• Launch any Explorer (the screenshot below shows Root Explorer, although root rights are not required for this) and open the folder /WhatsApp/Databases. It is located in the root directory of the device memory or SD card.

• Rename the file to the number you need, for example, " msgstore-2018-10-09.1.db.crypt12" V " msgstore.db.crypt12».

• Reinstall messenger. After confirming your phone number, click " Restore" If the backup is not damaged, the deleted messages will be loaded into the application.

On iPhone

The WhatsApp version for iPhones can also restore messages from backups, only those stored not in Google Drive, but in iCloud. The only conditions are authorization under the same Apple ID, which is linked to the iCloud cloud, and a sufficient amount of free storage space. The feature is available in iOS 7 and later releases.

To save WhatsApp history on iPhone, open the messenger settings, go to the " Chats" And " Copy" Tap the button Create a copy" To automatically copy, activate the switch next to the item of the same name and set the desired frequency.

To save backups to iCloud, the smartphone must be connected to the Internet. If you want backup to occur only via Wi-Fi, go to the settings section " cellular" and revoke permission to use it for iCloud.

How to recover the history of deleted correspondence:

• Uninstall WhatsApp and install again.
• After confirming your phone number, the messenger will offer you to restore your chat history if it was previously saved.
• Click " Restore from copy».

Recover messages in WhatsApp Web

An additional version of the messenger - WhatsApp Web, designed for installation on a computer, iPad and launch in browsers, unfortunately, does not have the function of saving and restoring chat history. However, you can only log into your account on it by synchronizing with the application on your phone. That is, messages sent and received via WhatsApp Web are transferred to the phone and stored in backup copies, from where they can be retrieved using one of the described methods.

Also, don’t forget that a duplicate of the chat correspondence remains with your interlocutor, who you can also sometimes turn to for help. I hope you won't be refused.

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How to recover messages on WhatsApp updated: October 10, 2018 by: Johnny Mnemonic