What to do if Windows 7 does not load. What to do if Windows does not start. Startup recovery tools

There are at least three common errors that lead to problems loading Windows 7. When errors occur, the system displays a short message on the monitor screen indicating the problem. It is these small guidelines that we will be guided by when solving problems that arise.

Perhaps the most popular error is Disk boot failure, insert system disk and press Enter

It is characterized by the following situation: you turn on the computer, but instead of the usual loading of the Windows 7 operating system, this message is displayed to you. It means that the system has recognized the drive from which it starts as a non-system drive, that is, according to Windows 7, there are no system files necessary to run it on this drive. This can be caused by various reasons. Let's look at the most common ones.

Possible variant. A disc was inserted into the DVD-ROM or a flash drive was connected and your BIOS is configured so that by default it sets the launch of one of these media. As a result, the system cannot find the files it needs to run on a flash drive or DVD and reports an error.

Elimination. You should try to disconnect absolutely all external storage devices: phones, memory cards, flash drives and external drives. After this, you should turn on the computer again. Most likely, the system will start correctly this time.

It may be that the recommendations provided above will not help. In this case, you need, firstly, in the BIOS settings to set your system drive as the default startup device. And secondly, you should make sure whether the BIOS detects your system disk at all. It may be that it is out of order.

If the system correctly displays the system disk, you can use it. We will touch on this a little later, at the end of the article.

If the system does not display your main hard drive, you can try disconnecting it and connecting it back, or into a slot nearby, if present.

Other problems can also lead to this error, for example, viruses, etc. In any case, it is best to first check the methods that we mentioned. Most likely they will work. If not, then feel free to go to the end of the article, in which we indicated a step-by-step solution to Windows 7 problems using the utility.

Error BOOTMGR is missing

Due to this error, you will also not be able to start Windows 7 correctly - a message on a black screen - BOOTMGR is missing. This problem can also be caused by various reasons, including all kinds of viruses. It can be caused by erroneous actions of an inexperienced user who accidentally changed the boot record of the hard drive. Also, physical problems of the HDD are often the cause of this error.

Elimination. Check whether the hard drive on which the system is installed is working properly. Seek help from the Windows 7 recovery environment, which is discussed below.

Error NTLDR is missing. Press Ctrl + Alt + Del to restart

This problem manifests itself in almost the same way as the previous one. You should also use the Troubleshooting Environment to resolve this issue.

When starting Windows 7, the user sees only a black screen and a mouse pointer

If, when the system starts, the usual desktop with the start menu does not load, and all we can see is the mouse pointer, then everything is not so difficult and in the vast majority of cases it is easy to fix. Very often this error occurs if you, using an antivirus program, got rid of some serious virus that had already caused trouble and these same troubles were not fully corrected by the antivirus program.

Elimination. Restart your computer and as soon as the mouse pointer appears, press Ctrl + Alt + Del. The Task Manager will immediately appear.

In it you need to select the “File” menu in which to create a new task (execute). A dialog box will appear, in which you should enter the regedit command and press Enter. This will launch the Windows 7 system registry editor.

We will need to look through the sections in the editor:

HKEY_LOCAL_MACHINE/Software/Microsoft/Windows NT/Current Version/Winlogon/
- HKEY_CURRENT_USER/Software/Microsoft/Windows NT/Current Version/Winlogon/

Now you need to edit the value Shell.

With the first section, make sure that the Shell parameter is set to Explorer.exe, if this is not the case, then install it yourself. In the second case, you need to go to the section and look: if there is a Shell entry in it, then it needs to be removed from there. Now all that remains is to close the registry window and simply restart the computer. Everything should fall into place.

And so, everything that we could not eliminate on our own, we eliminate using standard system utilities

In most cases, if problems arise when starting the operating system, we can see the Windows 7 recovery screen. It is this screen that will help us in restoring the system startup. If the recovery screen does not appear on its own, then the next time the system reboots we can call it up by pressing a key F8. Select "Troubleshoot your computer" from the menu

As soon as problems are found, they will be automatically corrected by the utility. But it may also be that the system utility does not detect problems. Then we can use the system recovery functions, this often helps if problems with starting the system arose due to the installation of a system update or third-party software. Since the service interface is intuitive, the problem will not be difficult to solve.

That's all. In 99% of cases, you will be able to solve one of the problems that leads to the Windows 7 startup error. Otherwise, the problem is in the hardware of your computer. It is also possible if you are sure that everything is in order with the hardware. Good luck!

Need good advice on how to produce Windows 7 Boot Loader Recovery, if restoring the startup using the 7 installation disk did not help. I’ll briefly explain what’s going on: Windows 7 was first installed on the computer, then the second system needed Windows XP, after installation it naturally started alone, to boot two operating systems I used the EasyBCD program. Later, XP was no longer needed and I formatted the partition on which it was located from Windows 7. Now, when loading, there is nothing except a black screen. What can be done in this case? More details if possible. Sergey.

Restoring the Windows 7 bootloader

Hello friends! The most important thing is not to worry, your problem is not complicated and, in principle, the simple “Windows 7 Startup Recovery” tool described in our article should help, but! If this article does not help you, then two others should help:

These articles describe several more good ways to restore the boot of your operating system, besides them there is one more, so try it and don’t just give up.

Let me remind you that you cannot install an older operating system after a younger one; Windows 7 will under no circumstances boot after installing Windows XP on a computer, since the latter overwrites the master boot record (MBR) during installation. Therefore, you installed an additional boot manager, which is used to configure the boot of several operating systems and, in turn, has its own bootloader.

  1. I also want to say that file system errors are often to blame for unsuccessful loading of Windows 7; they can be corrected even if the operating system does not boot; all the details are in our other article." "
  2. Friends, in this article we will work with the Windows 7 recovery environment, or more precisely with the recovery environment command line. I will give you the necessary commands, but if it is difficult for you to remember them, you can. This will make your work much easier.
  • The master boot record (MBR) is the first sector on the hard drive, which contains a partition table and a small bootloader program that reads from this table the data from which partition of the hard drive to boot the OS, and then the information is transferred to the partition with the installed operating system, to download it. If the master boot record contains incorrect information about the location of the system, then we will receive various errors during boot, here is one of them “BOOTMGR is missing press CTR-Alt-Del for restart” or we will see a black screen. The problem is being fixed restoring the Windows 7 bootloader.

When you uninstalled old XP along with EasyBCD, you left your computer to the mercy of fate with an incomprehensible boot record, and as a token of gratitude it gives you a black screen. To rectify the situation, we will carry out boot recovery Windows 7, namely, we will overwrite the master boot record using the Bootrec.exe utility located on the recovery disk or on the Windows 7 installation disk (friends, if you have a netbook and you want to use the recovery environment located on a flash drive, then read the comments first). We will also use this utility to record a new boot sector, understandable to Windows 7.

Recovering Windows 7 bootloader automatically

We boot from a recovery disk or installation disk with Windows 7, in the initial phase of booting the computer, when prompted to boot from the disk “Press any key to boot from CD...”, press any key on the keyboard for 5 seconds, otherwise you will not boot from the disk

There is a short search for installed Windows systems and analysis of problems that prevent them from loading

Usually problems are quickly found and the recovery environment offers to fix them automatically. Click on the "Fix and restart" button, after which the computer will restart and boot Windows 7 will be restored.

If problems with loading the system continue or you are not prompted to fix the problems automatically, then in this window you need to select the operating system that you need to restore, you most likely have one and Next.

First of all, choose a productStartup recovery, it can also solve Windows 7 boot problems

Restoring the Windows 7 bootloader manually

If this remedy does not help, choose a remedy Command line

Enter the commands:

diskpart

lis vol (we display a list of hard drive partitions and see that “Volume 1” is a hidden System Reserved partition, volume 100 MB, Windows 7 boot files should be located on it and this is what needs to be made active). We also see a partition with Windows 7 installed, it has the letter D:, the volume is 60 GB.

sel vol 1 (select Volume 1)

activ (make it active)

exit (exit diskpart)

bcdboot D:\Windows (where D: the partition with Windows 7 installed), this command restores the Windows 7 boot files (bootmgr file and boot storage configuration files (BCD))!

"Download files created successfully"

Restoring the Windows 7 bootloader manually (method No. 2)

In the command line window, enter the command Bootrec and Enter

full information about the capabilities of the utility is displayed. Select the master boot record entry Bootrec.exe /FixMbr.

The operation was completed successfully. A new boot record is written to the first sector of the boot partition.
The second command, Bootrec.exe /FixBoot, writes a new boot sector.

The operation was completed successfully. Exit. Next, we try to load our Windows 7.


Friends, if the Bootrec.exe /FixMbr and Bootrec.exe /Fixboot commands do not help you, do not despair, there is another remedy.

Method No. 3

Enter the command Bootrec/ScanOs, it will scan all your hard drives and partitions for operating systems and if any are found, an appropriate warning will be issued. Then you need to enter the command Bootrec.exe /RebuildBcd, this utility will offer to add the found Windows to the boot menu, we agree and enter Y and press Enter, all the found Windows are added to the boot menu.

In my case, two operating systems were found. Everything can be seen on the screenshot.

In addition to the above method, there is another one, enter bootsect /NT60 SYS on the command line, the main boot code, it will also be updated.

Exit

So, the error is that on both hard drives the first hidden System Reserved partitions should be marked with a red flag. On Windows 7, the volume of such a partition is 100 MB, and on Windows 8, 350 MB, these sections have the attributes: System. Active and it is on these partitions that the boot store configuration files (BCD) and the system boot manager file (bootmgr file) are located. And it turns out that these attributes are carried by other sections. Because of this, Windows 7 and Windows 8 will not boot.

Select the first hard drive 1, right-click on the first System Reserved partition and select “Mark as active”

The System Reserved volume will be marked as active. Click OK.

We do the same with Disk 2. Acronis Disk Director works in pending operation mode; for the changes to take effect, click the “Apply pending operations” button

Continue.

As you can see, after our changes, those sections that were needed became active.

We exit the program and reboot. The result of the work is positive - both operating systems load one by one.

Why won't Windows 7 start? Loading the operating system may fail for a variety of reasons: due to a hardware failure, due to incorrectly installed software, due to viruses, but most often due to problems in Windows itself. To make the description of the process of searching for the source of the failure more clear, we will first analyze the startup sequence of the seven.

Windows 7 Boot Steps

The launch of Windows 7 is conventionally divided into three stages, which are divided into phases.

OSLoader

OSLoader is the first stage of loading Windows 7, which begins immediately after executing the BOIS code. At the beginning of this stage, a small group of basic drivers is loaded, necessary for further reading data from the hard drive. Next, winload.exe, the Windows 7 loader, proceeds to initialize and begin loading the kernel, loading the SYSTEM registry hive and the next batch of drivers with the BOOT_START launch parameter into RAM.

The OSLoader stage lasts 2-3 seconds. By the time the system logo appears on the screen, it is already completed.

MainPathBoot

MainPathBoot is the main and longest stage of Windows boot. Consists of several phases. Visually, this stage continues from the appearance of the system logo on the screen and ends with the start of loading the desktop. The duration of this stage can vary - on average, from ten seconds to a couple of minutes.

  • PreSMSS phase

During this phase, the Windows 7 kernel is fully initialized, the plug and play hardware manager is launched, and previously running BOOT_START drivers and hardware drivers are initialized.

Errors that occur during this phase are often related to problems with the main computer devices or their drivers.

  • SMSSInit phase

The phase begins from the moment control is transferred to the session manager - SMSS.exe. At this time, the remaining registry hives are initialized and drivers are loaded with the “auto” launch parameter. At the end of the phase, control passes to the Winlogon.exe file, the Windows user logon program. Visually, the completion of SMSSInit is indicated by the appearance of a login prompt on the screen.

Crashes and slowdowns during this phase are often due to delays in loading the video driver or problems with the video subsystem.

  • WinLogonInit phase

This phase begins with the start of Winlogon.exe (the welcome screen) and ends with loading the desktop - the start of the Windows shell - the file Explorer.exe. During its progress, the system reads and executes group policy scripts and starts services (system and third-party). The phase can last quite a long time and be accompanied by high processor load.

Failures at this stage are often caused by third-party application services, including antivirus.

  • ExplorerInit phase

It begins with the start of the shell and ends with the start of the desktop window manager process. During this phase, desktop icons appear on the screen. At the same time, services are further launched, startup applications start, data caching, etc. All this is accompanied by a high load on hardware resources - hard drive, memory, processor.

Problems and delays during ExplorerInit are often due to insufficient power or hardware failure.

PostBoot

The PostBoot stage begins with the appearance of the desktop and ends after everything that is specified in autorun has been loaded. During this period, the bulk of applications launched with Windows begin to work. After the end of the stage, the system goes into inactivity.

Delays and failures at the PostBoot stage are associated with startup programs, and sometimes with virus activity.

Failures at various stages of system boot

As already briefly mentioned, problems at different stages of Windows 7 startup manifest themselves in different ways: some are related to hardware, others to drivers, and others to the system registry or other boot-critical files. By understanding what processes occur at each stage of system startup, you can determine the range of possible problems.

Briefly about hardware problems

We will not dwell on hardware problems in detail, since our topic concerns Windows 7, but sometimes it can be very difficult to determine what is broken - a physical device or a system.

  • Repeated failure of the same driver at the Windows startup stage may be due to a malfunction of the device controlled by this driver.
  • A series of various errors (blue screens of death) that occur at different stages of boot are often caused by problems with RAM.
  • The absence of an image or artifacts on the screen, while the sounds of the system booting can be heard, may indicate problems with the video card.
  • If Windows does not even start loading or suddenly stops – “freezes” in one place – it is possible that the hard drive is failing.
  • Sudden shutdowns of the computer while Windows is loading indicate problems with the power supply or motherboard, and sometimes something else.

Corruption of boot files

During the early stages of Windows startup, damage or missing critical files may indicate “Bootmgr is missing” or other error messages on the screen. But it happens that no messages are displayed, and the user simply sees a black screen with or without an arrow cursor.

Bootmgr - the bootloader of the Windows 7 and 8 operating systems, like other boot elements, is inaccessible to the user - it is located in a separate hidden partition and cannot be deleted accidentally. However, the user may unknowingly format this partition by booting from external media. Then Windows will not boot.

The screenshot shows the boot partition of the hard drive, accessed from the recovery environment.

Another part of the files important for downloading is located on the system disk in the C:Windows directory and subdirectories. The system registry is also located there.

Registry corruption

If the registry is inaccessible or damaged, Windows may not even start loading.

The system itself will inform you about the failure and automatically launch the built-in recovery wizard. It often helps to identify and fix the problem - the registry will be restored from a backup copy.

But self-healing Windows 7 booting is not always possible. Thus, it does not occur if the recovery wizard cannot find backup copies of missing or damaged data. In these cases, the system needs the user's help.

Windows 7 startup recovery


Recovery Environment

Restoring the boot of Windows 7 is much more convenient than Windows XP, because the seven is equipped with a set of Windows Recovery Tools (WRT), which is available from the recovery environment. The recovery environment during Windows installation is installed on the hard drive, in a separate partition, and has its own bootloader. Therefore, it remains operational no matter what happens to the system.

To get to the recovery environment, select “Troubleshoot your computer” from the F8 menu (Windows 7 advanced startup options menu).

To access the recovery options, the system will ask you to enter a password. If you do not have administrator rights or have forgotten your password, you will have to run Windows 7 Recovery Environment from the installation disc.

After the “System Recovery Options” window opens in front of you, select the first option from the list: “Startup Recovery”. After self-diagnosis, damaged boot files, registry or individual startup parameters will be restored.

This tool helps solve the problem in most cases, and should be used when you don’t know exactly why Windows won’t start.

Two ways to restore the system

If a failure occurred after installing the program, due to a virus infection or due to changes in the registry, “System Restore” will help restore the seven’s ability to boot. But it will only be useful if recovery checkpoints have been saved on the hard drive.

The way this tool works is familiar to many: you select a suitable checkpoint when the system was functioning normally and perform a rollback. Any changes made after the selected date will disappear and you will be able to boot into Windows normally.

If there are no points, but you saved a backup copy of the system on an external drive, the “System Image Restore” tool will help. Connect the media with the archive image to your computer and follow the instructions in the recovery wizard.

Manual registry repair

If the above manipulations did not help and Windows is unclear why, but does not start, you can try to manually restore the registry from a backup copy. A copy of the Windows 7 registry is automatically created every 10 days and stored in the C:WindowsSystem32configregback directory. To restore the system, you need to copy all 5 files from the above folder to the C:WindowsSystem32config folder, where the current registry files are located. It is better not to delete old files, but to rename them (as a last resort).

  • From the list of options, select Command Prompt. Open it and command notepad Launch Notepad - you will need it to launch Windows Explorer.

  • In the notepad window, go to the “File” menu and select “Open” from it.

  • Go to the C:WindowsSystem32config directory. To see everything in this folder, change the file type from .txt to “all files”.
  • The files Default, Sam, Security, System and Software (without extension) are the current registry. Rename them to something - add at least the .old extension to them.

  • Open the Regback folder with your backup registry files and copy them one by one to the config folder.

  • After you have copied everything, restart your computer. If Windows failed to load due to the fault of the registry, the problem will be solved.

The reboot button is located at the bottom of the Recovery Options window.

File recovery

Windows' own tool for restoring protected files, the sfc.exe utility, can be successfully launched in the recovery environment. It is usually launched with the /scannow parameter to automatically search for and fix problems found. In the recovery environment, you will also have to specify additional parameters: the location of the offline boot directory and the offline Windows directory (for the recovery environment, the Windows folder and the drive where it is located are offline directories) These are the /offbootdir and /offwindir parameters.

The complete command is written as shown in the picture:

In offbootdir you need to specify the path to the system disk, and in offwindir you need to specify the path to the Windows folder. Just remember that in the recovery environment, the partition letters may not match those that you see in Explorer when you normally boot Windows. The “correct” letters can be viewed by opening Explorer using a notepad.

If Windows 7 still won't start for some reason, you may have to manually restore your boot files, as well as rewrite your hard drive's Master Boot Record (MBR) and the system partition's boot code. Windows' own tools will also help you with this.

To recreate the boot files, open a command prompt and run the following command: bcdboot.exe C:Windows. Don't mix up the partition letter.

To overwrite the MBR and VBR (partition boot code), run the following commands: bootrec/fixmbr And bootrec/fixboot.

After that, check the download.

Most of the capabilities that the average owner of desktop computers and laptops use are available to humans thanks to the use of special operating systems on the equipment. The most popular OS is a product from Microsoft. Therefore, if Windows 7 or one of the other OS variants does not boot, the user is in serious trouble.

There are many reasons why Windows 10 (7, 8, XP) does not load. Often in this case, an unpleasant situation is accompanied by a specific error message. But what to do if Windows 10 (7, 8, XP) does not boot on a laptop or regular PC without such messages? There are several universal treatment methods that can lead to a way out of this situation.

Selecting the download type

This is the simplest fix method if Windows 7 or another type of operating system from Microsoft does not load. What you need to do:

  1. Start rebooting the computer.
  2. Press the “F8” button.
  3. In the proposed list, select the launch item with the most successful configuration.

In some cases, this action is quite sufficient when Windows 7 (8, 10, XP) does not load.

Windows Recovery

So Windows won't boot. You can try to return Windows to full functionality using the recovery menu. To do this, of course, you will need to have a boot disk with the desired OS option on hand. What actions should the user take in this case if Windows 7, 8, 10 and XP does not load:

  1. Insert the source into the drive.
  2. Change the priority in BIOS. That is, the operating system should not be launched from a hard drive, but from a DVD-ROM.
  3. After starting the process, you will need to press the “R” button.
  4. Select the option to restore.
  5. Wait for the results. Restart the equipment one more time.
    Windows XP (7, 8, 10) still won't load early? Next option.

Recovery within the OS itself

If previous operations have been carried out, but Windows 7 still does not boot, you can try to restore it directly using the tools of the operating system itself. It's quite simple:

  • Pressing the magic “F8” button.
  • Selecting further boot in security mode.
  • Obtaining limited access to the operating system.
  • Making the transition: “Start” – “Standard” – “Service” – “Recovery”.
  • An attempt to return the OS to an earlier state that was stable.
  • Naturally, at the end you will need to restart the computer to check whether Windows 10 (7.8, XP) does not boot or whether the problem has been successfully resolved?

    Boot file disinfection

    If Windows 7 does not boot after updating, then the possible cause of the problem lies in a damaged Boot.ini boot file. To fix the problem you will need to follow these steps:

    1. Start the PC using the same external source.
    2. In the recovery menu, go to the command line.
    3. Enter the phrase “Bootcfg/add”.

    Wait for the process to complete and initiate another reboot to check whether Windows 8 or its equivalent of a different version does not boot, or whether the treatment helped in this predicament?

    Boot record defect

    Another option for trouble with Windows. Windows won't load? The boot record may have become corrupted. In this situation, you will need to repeat almost the entire procedure described in the previous paragraph, but enter a completely different phrase into the command line. Namely: “Fixmbr\Device\HardDisk0”.

    Perhaps this action will be quite enough when Windows 7 does not load and freezes on the logo.

    Damage to the boot sector on the hard drive

    This nuisance can lead to a situation where, for example, Windows 7 does not load beyond “Welcome”. Here the treatment is also quite simple - the steps are repeated by running the command line from the computer user, into which you should type “Fixboot” and then the letter that is responsible for the hard drive partition where the installed OS version is located.

    Quick reinstall

    Sometimes, if the computer does not boot beyond the Windows 7 splash screen, only reinstallation can help. But it is not at all necessary to launch a full-fledged procedure that lasts quite a long time. You can speed up this process. This is a very powerful treatment tool as it can deal with most of the troubles that arise.

    What is required from a person:

    1. Start again from the boot disk.
    2. Press the “R” button, then the “Esc” key.
    3. Select quick reinstallation of the operating system.

    It is important to understand that this procedure can only work if identical versions of the OS are located on the disk and hard drives. That is, if, for example, Windows 10 does not boot after the update, you should not try to quickly reinstall it using a boot disk with Windows 7 or 8 for this purpose.

    Conclusion

    A special case of this situation may be a constant automatic reboot of the OS. Naturally, this option excludes the possibility of any therapeutic processes. To break this sequence, you will need to press the “F8” button the next time you start the system and go to the “Advanced parameters” menu. After this, disable the OS reboot procedure and if failures are detected. Well, then you can use one of the treatment options described above.

    All described methods are universal. That is, they are recommended to be used only when it is not possible to accurately determine the root cause of the malfunction. Most often, the user can see a message on the monitor screen indicating a specific error code. And each of them has their own method of correcting an unpleasant situation. Most of them can be easily found on this Internet resource dedicated to answering questions related to OS damage from Microsoft.

    I don’t want to be trivial, but the so-called “black screen problem” when loading the operating system after turning on the computer is one of the most common problems faced by owners of both desktop computers and laptops. An operating system that won't boot or a hard drive model doesn't really matter when diagnosing the problem. We will tell you further about how to remove the black screen when loading Windows 7 on a computer and laptop, and the reasons for the failure.

    This guide will be updated, so do not hesitate to ask questions, I will clarify technical points as best I can and solve your problems with the black screen.

    The most likely causes of a black screen on boot

    First, you need to list the most common problems that cause a black screen, after which the operating system does not load (in other words, a black screen when you turn on the computer). In rare cases, after loading the user sees not only a black screen, but also a cursor. Causes:

    1. There is a conflict in the operating system, due to which it cannot load the graphical environment normally.
    2. Video driver problem (incompatibility with the current operating system: for example, Windows 10 or Windows 7, up to XP)
    3. The hard drive on your computer or laptop has failed
    4. Windows OS has crashed and does not boot correctly (not in safe mode)
    5. Other hardware problems or system conflicts
    6. Windows can't wake up from sleep state

    Start Windows in Safe Mode on your computer

    One of the most likely reasons why Windows or another operating system does not boot is a system conflict due to which the OS cannot work correctly after turning on the PC. This may be caused, for example, by the fact that the user installs an incompatible program or drivers that conflict with Windows, and when turning on the laptop/PC, the conflict will make itself known in an unpleasant way - in the form of a black screen. How can I remove it?

    Fortunately, Windows developers have provided the ability to log into the operating system in a safe mode, which is designed specifically to eliminate various compatibility issues. By entering safe mode, you can fix all problems on your computer, resolve conflicts, and then boot Windows into normal mode.

    So, to enter safe mode on your computer:

    1. Remove from the computer all media and devices that may affect Windows boot (flash drives, disks, etc.)
    2. Restart or turn on your computer, depending on its current state.
    3. To enter Safe Mode, hold down the F8 key while booting. If your PC (laptop or desktop version) has several operating systems, then select the appropriate one from the list and then press F8 again to enter Windows Safe Boot Mode.

    Problems with the monitor or components

    The reason for the black screen may be obvious: the monitor is not working. This may be due to the fact that the contact between the monitor and the video card is lost or the power cable is damaged/not plugged into the outlet. So be sure to check your connection.

    As for the laptop, it is unlikely that the matrix “fell off” from the motherboard. To disable it, you need good reasons: for example, mechanical impact on the display. In this case, you will see that there is obvious damage on the screen: scratches, dead pixels, etc.

    In addition to the monitor, we recommend examining the system unit. Check whether the video card is secured in the corresponding socket on the motherboard and whether voltage is supplied to all PC components. This should only be done if you have the skills to assemble/disassemble a computer/laptop.

    Resolving conflicts with the video driver, if the computer does not start, a black screen is displayed

    An example of a similar problem:

    Installed Windows 7, 10, restored to factory settings (native Windows image). But nothing helps. Simply put, when you turn on Windows 10 for the first time, everything is good and everything is fine, but when the drivers are installed on the video card (intel hd3000 and radeon 7600), flickering and a black screen occur, after which recovery and safe mode do not work. That is, Windows 10 dies, after installing the drivers there is a black screen.

    If you think that the black screen problem may be due to a conflict of video card drivers on your computer or laptop, then:

    1. In the Secure Boot menu, select "Enable low-resolution video mode."
    2. After successfully logging into your operating system account through Device Manager or Control Panel, remove the conflicting ATI/NVIDIA video driver.
    3. Restart your computer
    4. There may be a conflict between the motherboard and video card drivers. You need to try different driver combinations. To avoid reinstalling Windows each time when experimenting, create a restore point and when a black screen appears, roll back to the previous restore point.
    5. If the OS loads correctly in normal mode (the Desktop and Windows cursor appears), then the black screen problem is really related to incorrect behavior after installing the drivers. Go to the video card manufacturer's website and download the latest version to your hard drive, try updating the drivers again.
    6. If the black screen continues to appear, try other solutions to the problem outlined in this guide - for example, uninstalling harmful programs.

    We remove programs that conflict and block the OS from loading when turned on

    Windows 7 does not start for me. When I turn on the computer, after the words “start Windows,” a black screen appears and the computer does not boot. There is no cursor. I restart the computer, I am given a choice of how to boot Windows, I select normal mode - and everything turns on, sometimes I need to restart several times. Normally it doesn’t turn on at all, I have CCleaner, I use it, the antivirus is Avast, I don’t update any drivers. What could be the problem?

    In this case, the sequence of actions to fix the problem will be approximately the same as in the above case. The only thing is that in Windows Safe Mode you need to select the “Enable Safe Mode” option. Next, in this download mode, you need to go to the control panel and in the “Programs and Features” window, sort by application installation date. Analyze what you have installed recently: perhaps conflicting applications are the cause of the black screen and inadequate loading of Windows from the system drive on your computer. One of the best programs for uninstalling applications is the free CCleaner utility.

    Disable unnecessary programs and services from Windows startup

    There is a wonderful utility called msconfig, which can be used to speed up Windows boot. Although modern computers load the OS quickly, boot optimization can eliminate the black screen for a few seconds.

    1. Start - Run. Enter msconfig in the window.
    2. Services tab - here you can disable unnecessary services.
    3. Startup tab - to enable/disable programs during startup.

    In Windows 10, startup items can be disabled through the task manager (Startup tab). The status column displays the status of the application.

    We use a restore point to perform a system rollback on the computer and fix problems on the computer

    It happens that the cause of the OS failure cannot be identified; removing drivers and programs that cause conflicts does not help: a black screen still appears when the computer boots.

    If the computer does not start, use the previous Windows restore point

    We use a boot disk (Live CD) to fix errors and diagnose a black screen

    When a black screen appears, it is advisable to check your computer and operating system for viruses. This can be done using a "live CD". We recommend using the 4MRescueKit boot disk to enter system recovery mode. In addition to the virus scan itself, livecd 4MRescueKit includes modules for data recovery, file backup, and a disk manager like PartitionMagic. Even if this does not help get rid of the black screen of death, you can at least prepare to reinstall the operating system or diagnose the performance of the hard drive in this mode. Live CD fixes problems regardless of the version: it can be both Windows and Linux.

    4MRescueKit boot kit helps fix software errors on the disk

    Black screen during Windows reinstallation

    I get a black screen and a cursor, I reinstalled Windows and I still can’t completely reinstall it. After the first reboot, during the installation process, when loading Windows there is a black screen and cursor.

    Solution to the problem.

    1. Try using a different installation disk or version of Windows OS.
    2. The reason for the appearance of a black screen and interrupted loading can be either software or hardware. For example, the hard drive contains bad sectors or the USB flash drive or the disk from which Windows is installed is damaged.
    3. Try installing the operating system on a different partition of your hard drive.

    Viruses have damaged Windows system files

    Many computer viruses can delete or damage important system files. As a result, after loading Windows OS, a black screen appears, although the cursor can still be displayed and respond to your movements. Removing viruses does not always help solve the problem, but you can try.

    How to check your hard drive for viruses if Windows won't boot? You need a working computer to which you can attach a hard drive. After booting into Windows, install the free Dr Web CureIt antivirus. The CureIt utility contains current virus databases.

    Video instruction:

    Select the hard drive to scan and launch the scanner.

    If, after detecting viruses, a black screen still appears when loading Windows, then you need to look for other reasons.

    Burn a recovery flash drive and reinstall Windows

    After updating Windows 7 - black screen in any mode: normal, safe - no difference. I tried restoring Windows via the installation disk - to no avail.

    Answer. Install Windows 7 from scratch or immediately install Windows 10, thereby killing two birds with one stone: update and solve the problem with the black screen when loading Windows 7.

    One of the best programs for burning Windows to a USB flash drive is Rufus. The utility is available in Russian, it is free and, as a rule, burns trouble-free USB flash drives for installing Windows.

    The worst thing that can happen: the hard drive fails

    Finally, one of the most pessimistic outcomes. If you see a black screen and the cursor is still visible, then the hard drive is working. If there is nothing but a black screen and the OS does not load, then it is quite possible that the computer does not see the hard drive and, accordingly, Windows does not boot. By following the link you can read the manuals that will allow you to diagnose your hard drive and find out whether it is possible to make repairs, restore data by loading the operating system, or is it better to immediately go to the store and purchase a new HDD for your computer or laptop.

    Summary. In this guide, I tried to remember and collect from the Internet the most complete list of problems that cause a black screen to appear on a PC. The OS version doesn't really matter, whether it's Windows 8, Windows 10, or the outdated XP. If none of the methods helped, something is unclear, or you have your own ways to solve this problem, please ask questions and add your ideas in the comments.

    Answers to readers' questions

    I have a black screen after loading Windows, I tried everything, but nothing helps: I turn on the computer - a black screen, and nothing can be done about it. The bottom line is that the black screen appears only after I update the drivers for the video card. If you install standard VGA, then everything starts and works fine.

    Before this, I completely reinstalled Windows and it all started somehow unexpectedly with “nothing”. How to fix black screen when loading windows?

    Answer. One of the surest ways to resolve OS and driver conflicts on your computer is to go to the website of the manufacturer of your video card and download the latest drivers or stable ones, not in beta, to disk. When downloading, make sure to specify your operating system in the same bit depth (32- or 64-bit). It is also possible that your video card is outdated and not supported by modern operating systems, in particular Windows 10.

    If your laptop has a black screen, try updating the drivers

    I have Windows 10 installed. An attempt to restore the OS from a system image failed. Now there is a black screen with a cursor flickering in the upper left corner when turned on. All I can do is turn on the computer and enter Bios.

    Answer. If you only see a black screen and a cursor, this is a sure sign that the operating system cannot boot (you already understood the problem).

    If the recovery console or Windows 10 installation disk does not help to roll back the OS to its original state or restore point, create either a new disk to restore or install the operating system from scratch.

    Not a single folder opened, so I decided to run . A black screen with a cursor appeared on the laptop when turning on / starting Windows OS. I did everything according to your article, but the screen is still black. Help me please.

    Answer. If a black screen appears when you start Windows even after recovery, it makes sense to reinstall the operating system on your laptop in another way - for example, in boot mode from a flash drive or disk. Since, according to your description of the problem, the cursor still appears on boot, this is a software error, not a hardware error.

    An external box was connected via USB to format ext3 using PartitionMagic. After formatting was completed, the laptop restarted and there was no reboot, and a message appeared on the black screen: error loading operating system... The laptop no longer boots, does not respond to any keys... OS XP... what to do, it’s practically That's it, there is a 2nd PC with Windows 10. In other words, the laptop works - but the screen is black.

    Answer. Luckily, your laptop is dealing with a software glitch and not a hardware failure. All you need is to reinstall the Windows operating system. After this, the black screen of death will no longer appear. If your laptop has a disk drive, use a boot disk to restore the OS. Otherwise, it will help you, it’s not difficult to write it down, read the instructions at the link.

    I get a black screen when I turn on my computer. Nothing appears on the monitor when I turn on the computer and the system unit is running. I did one trick: pulled out the power, held down the power button for 5 seconds, released it, inserted the power cord, turned on the PC - everything worked fine. After 3 days the same thing happens, but this trick doesn't work. I think this is an incorrect shutdown. I turned it off the last time when some programs were still running (Windows 7 for me) and the Desktop did not appear after loading. What to do if your computer has a black screen?

    Answer. You need to approach the problem comprehensively: figure out whether the motherboard and power supply are working correctly in general, whether all the wires are connected to exactly the right power connectors, whether the PC components are tightly connected to the sockets (for example, very often the “black screen of death” is associated with an incorrect connection video cards). Perhaps the problem is not hardware, but software (it’s just not clear from your question whether Windows boots). In this case, reinstalling from a boot disk or restoring in LiveCD mode will help.

    Help me understand what's wrong with the PC. I have Windows 7. After the startup starts, a black screen and a cursor appear, then you are asked to select Windows 7 OS and the recommended boot or the normal one. After clicking them, the download starts and throws you back into the same settings. The same problem occurs with loading in safe mode. It does not offer anything further, there is no window to enter explorer.exe.

    Answer. If, when you try to boot Windows 7, a black screen and the cursor continues to appear, no matter which mode you selected, most likely the Windows system files have been deleted or changed. A clean reinstallation of the OS or recovery from a Windows 7 boot disk will help. In the boot menu, select “System Restore” and then use the Bootrec.exe utility. Further actions are described.

    I have an AMD Radeon video card with 512 MB of memory, it did not support new toys, and I found on the Internet how to increase the memory of the integrated video card via bios. I changed some settings in the BIOS and installed 1 GB of memory, my PC rebooted and I looked at the characteristics of the video card and yes, in fact, the memory has increased. Then I started playing games, about an hour passed and my mouse began to freeze, turn on and off, and then stopped working altogether, I decided to restart the PC and then on my monitor I saw just a black picture with some number in the corner. The computer refused to turn on, after probably half an hour of clicking on the mouse and keyboard, “welcome” appeared on the screen. The PC turned on, but the mouse still did not work, I rebooted again - and again there was a black screen for a very long time when the computer booted. What could this be and how can I get rid of it?

    Answer. This is what overclocking a video card leads to. You need to go into the BIOS and reset the settings to factory (default). Perhaps it is because of the BIOS settings that Windows does not start.

    You're in luck: with such overclocking of a video card, problems with the temperature of the video card may arise, up to the failure of one of the components (for example, the processor).

    In general, you can’t always trust such overclocking instructions. Even if it contains correct information, if you do not have the proper skills, you can get not only a black screen, but also black smoke from the system unit :).

    I don’t know why it started, maybe after defragmenting the hard drive, after updating drivers, etc. Every time, before Windows boots, a black screen is displayed for 10 minutes and only after that the welcome window appears. The BIOS definitely loads first, I pressed F2 to check the boot device priority in the BIOS. Also, during a black screen, the console carriage (lower slash) sometimes appears. What can cause a black screen when loading Windows?

    Answer. In the BIOS, you can not only set boot priority, but also disable unnecessary devices (for example, a disk drive). However, this will not save the situation.

    Perhaps the reason is that when Windows boots, it tries to find the required library or load a non-existent component. Go to the startup menu and disable all unnecessary items. You can also disable unused Windows services via msconfig and remove unnecessary applications on your computer. In general, it is desirable to optimize the operation of the operating system and eliminate conflicts.

    You can also analyze the stages of Windows boot using the built-in Event Log Viewer tool. This utility will show how long it takes to load each process when the OS starts.

    If time permits, reinstall the OS. On modern computers, reinstallation takes no more than half an hour, and this is a more rational way to solve the black screen problem than spending many hours troubleshooting. Sooner or later, any Windows OS develops problems.

    I have Windows 7 on my computer. Everything was fine, but one day after entering the bios password there was no Windows boot icon, and the monitor turned off (went into power-saving mode), the f8 key does not work. I can’t enter bios because the monitor doesn’t work.

    Answer. Try resetting the BIOS by removing the battery from the motherboard.

    Let's move on. The energy saving mode will not work immediately after the computer starts; rather, the problem is related to one of the components. Check the connection between the video card and the motherboard, the video card and the monitor, etc.

    If everything is fine with the BIOS and Windows 7 does not boot, reinstall the OS. Apparently, this is the easiest method to get rid of the black screen.

    Windows 7 32bit OS was installed. After changing to Windows 7 64bit, a black screen began to appear. When connected to the TV, everything works, everything is shown, everything is fine. But it doesn’t see through the VGA monitor and the screen is still black.

    Answer. Perhaps the 64-bit version did not install drivers for the monitor or video card. Check on the manufacturer's website whether the monitor supports this OS. There is a suspicion that your specific VGA monitor is not supported by this edition of Windows. Try booting Windows in Safe Mode or with the "Enable low resolution video mode (640×480)" option.

    I'm using VirtualBox. I installed Linux, worked on it, then turned off the virtual machine. When I tried to start it, after loading there was a black screen with an underscore at the top left. The laptop itself works, the virtual machine does not.

    Answer. If you save the state (Suspend) on the virtual machine, in principle, no problems should arise. If you turn off the virtual machine, then Linux tries to boot when you turn it on. Why a black screen with an underline appears after rebooting Linux is a separate question. Check the key settings of the virtual machine. If the error persists, try installing Linux on Vmware Player.

    I have this problem. It's Windows 8.1, I installed a third-party theme, I decided to delete it, I deleted the entire themes folder from Windows, although not all the files could be deleted, that's okay, I rebooted the computer and after selecting the OS I got a black screen and, no, no, the cursor appears and disappears and bottom toolbar, tell me how to get rid of the black screen? There is no restore point, no image, and no disk with the OS.

    Answer. If possible, find a bootable image of USB Boot or the like on the Internet, write it to a flash drive. Find the Themes folder on the Internet or on a disk and, with administrator rights, copy it to the previous location from where you deleted the files.

    Without an installation disk, it is unlikely that you will be able to get rid of the black screen in any other way.

    When I turned on the computer, nothing appeared. The light shows that the camera is working and the computer is turned on, but the screen shows zero. What is the problem - RAM or hard drive? How to check?

    Answer. To diagnose the problem, it is advisable to recall previous events. Did your computer show any symptoms of failure (hard drive noise), did you delete system files on the drive, etc. This will help narrow down the list of possible causes. Next, watch at what stage the black screen appears. If the hardware initialization is successful, then the problem is in the operating system - that is, Windows does not start. In this case, we recommend reinstalling the OS from a bootable USB flash drive or disk.

    Good afternoon Since the evening the computer has been freezing. In the morning I turned it on on the screen - it is necessary to restore the device, error 0x00000e9. I tried to restore via input and the F8 button, as indicated, there were no changes on the screen. I turned off the computer and touched all the wires. I turned on the black screen, turned it on and off several times, still no change, black screen. Now I installed the Windows disk, the system unit beeped, I could hear it starting up, but still the black screen. What should I do next?

    It was 8.1, everything was just flying, the system was completely on an ssd, then I had the urge to reinstall win 8.1 on win 10 after the reshuffle, for a couple of days everything was fine, now at startup the black screen and the cursor hangs for 3-4 minutes after Windows is slow and with glitches, but still... it starts

    Windows does not load, it constantly reboots when loading Windows, before that it shows a black screen and with inscriptions, I cannot enter safe mode, it enters the BIOS, what should I do?

    Black screen on startup. The indicators are all on, I tried just rebooting, it worked the first time, but then the black screen again. I connected it to the TV, everything worked well, what's the problem?

    Windows 7 boots fine for me at first. But if you turn off the computer and turn it on again not after 10 minutes, but earlier, a black screen appears without a cursor. At the same time, the monitor light blinks, which, as I noticed, indicates that the screen will be black all the time. But still, after this, Windows 7 loads - as evidenced by the Windows 7 welcome sound, but the screen still remains black and the cursor is not visible. To turn it off, you have to press a button on the system unit. My video card drivers have been updated to the latest version from the manufacturer's website. System Restore doesn't work. Viruses and malware have been removed. How can I remove the black screen?

    During the installation of AMD drivers, the brightness suddenly disappeared. Rebooted, the boot selection menu turns on. When turned on normally, the brightness is very low, you can only see anything with a flashlight. The brightness is at standard, but the screen is dark. Operating system Windows 7. Please tell me what to do.

    I have Windows 8 installed at work. Empty. Well, a couple of small files. It takes a long time to open the file. And it generally takes a long time to load. In another office on the computer, I also made a bootable USB flash drive on it. Can I use it to restore my computer? When restoring on mine without a flash drive, it says that “some files are missing. Insert a recovery disk.” since I am only a user. I'm afraid of completely screwing up the system. But it works fine and loads normally, it just takes a long time.

    Hello, this situation happened. The Lenovo tablet has stopped working; when I press the power button, the screen does not respond, but the backlight is visible. The screen was broken, but a year had already passed since that incident and everything was working well, and in the last few days the screen simply went out, in parts, but immediately responded to being turned on. What could this be and how can I fix it?