Dr.Web anti-virus, like any other anti-virus, has higher priority in the OS relative to other programs. It is the first to load when the PC starts to control the launch of applications and processes, controls all network connections, analyzes in real time the functioning of the system (installations, updates, launches, settings), etc.

Due to this feature, users, especially beginners, are not always able to remove Doctor Web correctly. The antivirus either completely refuses to “leave” Windows, or leaves its individual elements (files) that subsequently prevent the installation of another security application.

To avoid such problematic situations - that is, completely remove Dr.Web - the developers of the popular antivirus strongly recommend using the methods described below.

Uninstall via Windows Control Panel

1. Open the “Start” menu (left-click on the “Windows” icon in the taskbar).

2. Click “Control Panel”.

3. Activate the “Uninstall a program” option in the “Programs” section.

4. Place the cursor on the Doctor Web icon, and then click the right mouse button.

5. To launch the Doctor Web uninstaller, in the context menu that appears, run the “Uninstall” function.

6. In the uninstaller window, the antivirus will ask you to clarify whether settings and individual program elements need to be saved after uninstallation. If this is necessary, check the boxes next to the specified parameters (“Quarantine”, “Dr. Web Settings...”, “Protected copies...”).

8. Restart your PC. Make sure that the antivirus is not in the tray (right side of the taskbar).

Attention! If you are unable to remove it using the standard means of the Doctor Web system, use the special Anti-Virus Remover utility.

Removing Dr.Web using the Anti-Virus Remover utility

Anti-Virus Remover is an assistant program created by Doctor Web specialists. Designed to relieve the user from the following problematic situations: the antivirus program is not uninstalled; “residues” of the damaged installation prevent you from reinstalling the antivirus program; the Windows uninstall option does not work, etc.

1. Open the official Doctor Web website in your browser (Firefox, Google Chrome).

2. In the horizontal menu (at the top of the web page), hover over the “Download” section.

3. Click in the “Sysadmin First Aid Kit” panel in the panel that opens.

5. To correctly remove Dr.Web, run Remover as an administrator (right-click on the utility icon; launch from the context menu).

6. Type the data indicated in the picture in the “Enter numbers..” field. These steps must be performed for security purposes - so that the antivirus identifies you as a “live user” (sometimes viruses randomly launch the uninstaller - they try to remove Doctor Web).

7. Click the “Delete” button.

8. To remove all Dr.Web files and folders from your computer, the utility will ask you for permission to restart Windows. In the information window “To shut down...” click “Yes”.

After the Anti-Virus Remover utility “works,” you can easily install another antivirus or reinstall Dr.Web again.

Successful removal to you, dear reader!

03.08.2015 Frank 0 Comments

Recently, antivirus developers, including dr.web enterprise suite, security space, and quarantine, have greatly increased the protection of their products.

Now it is not completely, even partially impossible to remove them from a computer or laptop on Windows 7, Windows 8 or Windows 10.

Why is it impossible to remove the dr.web program from my computer? Why do you sometimes see error code 902?

Now the dr.web antivirus (this applies to the latest versions) runs almost identically with Windows 7, Windows 8 or Windows 10, and the system will not allow files with running processes to be deleted from the computer.

If you finally decide to get rid of the installed anti-virus program dr.web, then it is not very difficult to do.

Below I will describe several excellent options for completely removing all kinds of programs and files from your computer.

Program for deleting files including old versions of dr.web

Here I want to share an excellent Russian-language and free program for deleting files - “Revo Unistaler”, download which

As for dr.web, the latest versions may not comply with it, then use the recommendations from the last section of this article.

The advantage of this program is that it leaves no trace of the presence of files on the computer - it cleans like a broom.

Program for deleting dr.web folder

Another amazing creation is a utility for deleting non-deletable folders (files, programs) - “Unlocker”.

You only need to launch it and enter a set of characters (numbers) so that the application can make sure that you are not a virus.

Regardless of the reasons, sometimes it occurs, and some difficulties may arise with this process, since the antivirus in the OS usually has a privileged position. This is due to the fact that its actions are aimed directly at the global computer system.

Antivirus, as you know, is a program that is one of the first to launch when you turn on your computer. In addition, the rights of this program are much higher than others, because all software is under its control. Accordingly, it will not be possible to remove, for example, Doctor Web in order to install an antivirus from another manufacturer using ordinary Windows tools.

If you remove an antivirus using the standard “Remove Programs” function, it may leave behind some traces that will prevent the use of another antivirus program.

Options for removing Dr.Web antivirus

If the antivirus is not removed from the computer, you can try the following options:

1. Removal using Safe Mode. It is not difficult to enter it - send your computer to reboot. When it loads, hold down the F8 key at intervals of several seconds, and this must be done BEFORE loading the operating system, i.e. until the Windows logo appears.

If the algorithm has been followed, a choice of boot mode will appear, in which you should select the “Safe Mode” item. After this, you need to perform the already known removal algorithm through the menu “Control Panel” – “Uninstall Programs”.

2. Removal using a special utility designed specifically for removing Dr.Web antivirus. This utility will allow you to remove the antivirus without hassle, and do it according to all the rules, without damaging the state of the system. You can download the utility for free from the developer’s official website using the link at the end of the article.

The utility does not require installation, so run it immediately after downloading. Following the instructions, in a few moments the antivirus will be completely removed from the computer. All you have to do is restart your computer and immediately install another antivirus so as not to leave your computer unprotected.

It can be difficult to install a new antivirus if the old one was incorrectly removed. If removal is incomplete, other problems may occur, such as slowdowns or malfunctions. Many antivirus companies take care of users even if their product needs to be uninstalled. This time we will talk about the correct removal of Dr.Web antivirus.

By the way, you can also remove it using a standard Windows system component “ Installation and removal of programms» (« Programs and components"). However, in an emergency, a special utility is provided for removal. It is recommended to use it when a system error occurs, as a result of which manual removal is impossible or was performed but incorrectly.

Incorrect removal means partial removal of the program, after which the system contains “remnants” of the antivirus in the form of files and folders. It is also recommended to use the utility if the antivirus uninstaller gives an error during uninstallation or does not start at all.

Dr.Web Remover utility and instructions for use

There is also a special utility for this - Remover.

1. Click here and download the program from the company's official website. The utility is completely free and does not require installation on a PC. It is also worth noting that it must be run as an administrator. To do this, right-click on the program shortcut and select the appropriate item.
2. After starting the program, a captcha (security code) will be displayed, which must be entered correctly. This is explained by the fact that it is possible that it is not the user who is trying to remove the antivirus, but another (usually malicious) application. The security code in this case serves as confirmation that the actions are performed by a person.
3. After entering the captcha, click the " Delete" If desired, the code can be updated to another one (if the current one seems illegible), or listened to (for visually impaired people).
4. When you finish working with the utility, restart your computer.

Using this program you can remove Dr.Web products of the following versions: 4.33/44; 5.0/6.0/7.0/8.0, as well as the client part of the Enterprise Suite.

Sometimes it becomes necessary to remove Doctor Web antivirus even when there are no complaints about it. This happens for many reasons. For example, the user decided to install a later version of the antivirus on his operating system, or decided to install a different antivirus for the sake of experiment. The reason could also be a major virus attack on the user’s computer, which caused the program to malfunction.

Before how to completely remove Doctor Web antivirus from your computer It is necessary to find out all the information that may complicate the removal process.

The process of removing Doctor Web antivirus from a computer can be affected by both the operating system and the antivirus itself, which for some reason cannot be removed. Or it is not completely removed.

1. Uninstalling an antivirus using the toolbar (classic method of uninstalling programs)

Like any other program, antivirus can be removed using the standard method using the Add or Remove Programs menu. To do this, click on the "Start" button and go to "Settings", then click on "Control Panel" and then "Programs and Features".

After the list of installed programs appears, find and select Doctor Web and click “Uninstall”. After clicking, the antivirus removal process will begin. After some time, a window will appear in which you will need to confirm whether you need to delete the registration key, as well as other settings in the system. When you are absolutely sure that you will no longer use this antivirus, then select the necessary settings and wait for the procedure to complete.

To completely remove Doctor Web antivirus from your computer, after completing standard removal, you must manually clean the folders with service files.

Let's delete the first folder - the installation folder. To do this, go to drive “C” in “Program Files”, the folder is called “DrWeb”. Now let's delete the hidden folder. To do this, go to the “C” drive to the \Users\User\Application Data\ section and find the DrWeb folder there. This folder can be either deleted or left in its place. It contains service data: date of installation of the antivirus, date of removal of the antivirus, various statistical data.

We reboot the system.

2. Uninstall antivirus in safe mode

Doctor Web Antivirus can also be removed when the computer is booted in safe mode. In order to complete this procedure, you must complete the following steps:

• reboot the computer
• Before starting the operating system, constantly press the "F8" key. And then select boot in safe mode. Removing the antivirus occurs in a similar way to what was discussed above.

But sometimes these methods for completely removing Doctor Web antivirus do not help. Then we’ll use one more method recommended by antivirus technical support.

3. Removing Doctor Web antivirus using the Anti-Virus Remover utility

Anti-Virus Remover is a special assistant utility developed by Doctor Web. It was created specifically for users who have problems in various situations: they cannot uninstall an antivirus program, they forgot the password for the antivirus, the saved files of a previously removed antivirus do not allow installing the antivirus program, there is no way to uninstall it using the standard method through the “control panel”, etc.

Open your browser and go to the official Doctor Web website http://www.drweb.ru/

At the top of the page we find the “Download” section and in the panel that appears, select “Sysadmin First Aid Kit”. Next, download the Anti-Virus Remover utility to your computer using the “Removal Utility” link. Or download by clicking on drw_remover.exe

To properly remove Doctor Web antivirus, run the downloaded utility as an administrator; to do this, right-click on the utility icon to launch from the context menu.

Enter the data that appears and is shown in the picture in the “Enter numbers..” field. This must be done for one reason: the antivirus must identify you as a “live” user (since viruses sometimes try to run the uninstaller to remove antiviruses).

The Anti-Virus Remover utility will ask you for permission to restart Windows. This will delete all Dr.Web folders and files. In the “To complete work” information window, click “Yes”.

After restarting the computer, you can install any other antivirus.